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0 years

0 Lacs

Greater Kolkata Area

On-site

Role : AWS cloud infrastructure Location : Pan India Exp : 3 to 10 Yrs Job Summary We are seeking a highly skilled Cloud Infrastructure Engineer to design, deploy, and manage our scalable, secure, and high-availability AWS cloud infrastructure. The ideal candidate will have extensive experience in network engineering, security solutions implementation, automation, scripting, system administration, and monitoring and Responsibilities : Cloud Infrastructure Management Design, deploy, and manage scalable, secure, and high-availability AWS cloud infrastructure. Optimize AWS services (EC2, VPC, S3, RDS, Lambda, etc.) to ensure efficient operation and cost management. Network Engineering Configure, manage, and troubleshoot network routing and switching across cloud and on-premises environments. Implement and maintain advanced network security solutions, including firewalls, VPNs, and intrusion detection/prevention systems. Security Solutions Implementation Develop and implement end-to-end network security solutions to protect against internal and external threats. Monitor network traffic and security logs to identify and mitigate potential security breaches. Automation And Scripting Automate infrastructure provisioning, configuration management, and deployment processes using tools such as Terraform and Ansible. Develop custom scripts and tools in Python to improve operational efficiency and reduce manual intervention. Implement automation strategies to streamline repetitive tasks and enhance productivity. System Administration Perform system administration tasks for Linux servers, including installation, configuration, maintenance, and troubleshooting. Manage and integrate Active Directory services for authentication and authorization. Firewall And Security Management Administer and troubleshoot Palo Alto firewalls and Panorama for centralized management and policy enforcement. Manage Cisco Meraki wireless and security stacks, ensuring robust network performance and security compliance. Monitoring And Optimization Implement monitoring solutions to track performance metrics, identify issues, and optimize network and cloud resources. Conduct regular performance tuning, capacity planning, and system audits to ensure optimal operation. Collaboration And Support Work closely with cross-functional teams, including DevOps, Security, and Development, to support infrastructure and application needs. Provide technical support and guidance to internal teams, ensuring timely resolution of network and system issues. Documentation And Compliance Maintain comprehensive documentation of network configurations, infrastructure designs, and operational procedures. Ensure compliance with industry standards and regulatory requirements through regular audits and updates. Continuous Improvement Stay updated with the latest trends and technologies in cloud computing, networking, and cybersecurity. Propose and implement improvements to enhance system reliability, security, and : Bachelors degree in computer science, Information Technology, or a related field. Proven experience as a Cloud Engineer, Network Engineer, or similar role. Strong knowledge of AWS services and cloud infrastructure management. Proficiency in network engineering, including routing, switching, and security solutions. Experience with automation tools such as Terraform, Ansible, and scripting languages like Python. Solid system administration skills, particularly with Linux servers. Experience managing firewalls and security solutions (e.g., Palo Alto, Cisco Meraki). Strong problem-solving skills and the ability to work in a collaborative environment. Excellent documentation and communication Qualifications : AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator). Familiarity with DevOps practices and tools. Knowledge of regulatory requirements and compliance standards (e.g., PCI, CIS) (ref:hirist.tech)

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2.0 - 6.0 years

4 - 6 Lacs

Pune

Work from Office

Role Information Quality Analyst Service Desk Role Designation Quality Analyst Position Summary • Conduct process audits, deploy designed processes, analyze and report performance on quality • Support and implement de-risking plans for the process • Share and document best practices • Conduct RCAs on transaction monitoring to create action plans to reduce errors and improve service delivery • Monitor transactions and calls for compliance and highlight any failures to the team concerned • Provide feedback to the agents, based on the findings of the monitoring • Participate in calibration processes with clients Required skill set Technical Skills - • General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc. • Awareness of the concepts of computer and mobile hardware (Specific to L1) • Ability/having experience on reporting including on tools like Avaya/Cisco • Desired/Preferred skills - Yellow Belt \ Green Belt certified. Experience in successfully completing six sigma projects in a similar environment • Experienced in process excellence, operational excellence and transactional quality • Willingness to work on multiple projects and also periodically set and achieve stretch goals General Skills - • Exceptional verbal and written communications • Strong decision making and analytical ability • Able to negotiate, good presentation skills and Client Interfacing Job duties and responsibilities • Collect, collate and analyze performance data on quality • Conduct process audits, identify gaps in execution process steps, and provide feedback to agents / TLs • Highlight key areas of improvement and prepare action plans specific to each area • Create huddle packs based on the RCAs completed • Create and implement sampling plan, conduct calibration session and feedback session • Initiate/Participate in calibration sessions with the Client and provide RCA for weak performances • Creating awareness by training and bringing visibility to Risk quality initiatives in the engagement • Collect and analyze customer complaints and escalations. Report and act on the corrective actions for all the complaints and escalations • Report and track implementation of corrective actions to ensure process continuity and stability • Ensure the knowledge data base is up to date and conduct regular floor audits to measure awareness • Focus on adherence to compliance in transaction monitoring and highlight failures to stake holders • Identify, initiate and own sig sigma and lean projects to improve metrics, drive behaviors and reduce costs Education and other requirement • Graduate with Minimum 2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor • Willingness to work in rotational shifts # IMMEDIATE JOINERS PREFERED OR NOTICE WITH MAX OF 30 DAYS . KINDLY MAIL CV - AND WRITE ON SUBJECT -- QA- PUNE - SERVICE DESK

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8.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

EXL is seeking an enthusiastic Google CCAI Architect to join our rapidly expanding Google Practice team. As an Architect, you will be responsible for providing technical solutions to meet the various needs of our clients. You will serve as a lead to the Google delivery practice and work as part of a team of professionals that play a key role in implementing solutions and delivering results. You will enjoy involvement in the full-life cycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process. Responsibilities Lead voice and digital AI Self-Service solutions for large, multi-location contact centers Design, develop and implement AI self-service applications with Google CCAI Ability to interface with clients, lead design decisions and drive towards defining solution requirements and technical design Serve as a project lead for the Google Delivery practice for assigned Google CCAI projects Collaborate with project team members to provide input to conversation design specifications Integrate to backend systems using web services, databases, and reporting Perform Unit Testing of developed code Assist with System and Functional Testing Required Skills/Experience 8+ years of architect experience overall 4+ years of experience with DF ES/CX 2+ years of technical on-hands experience with Google Cloud CCAI Google Certification a plus and/or Badge completion required Knowledge of Cloud Services Architecture, Apigee, Vertex AI Ability to support multiple projects at the same time Experience in managing large multi-site contact center implementations Experience managing and guiding developers or interest in doing so Experience in writing Solution Document Designs/specifications for IVA applications Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc. Must be able to work independently, be organized, self-motivated, and have attention to detail Excellent communication skills, both written and verbal Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js , AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift Support integrations with back-end data systems Web Services REST API, Soap Databases SQL, Oracle, MongoDB, PostgreSQL Reporting Candidate must have a 4-year bachelor s degree Desired, Not Required Experience managing staff 1 to 2 years Cisco CVP/WebexCCE/CC/UJet design and architecture experience VXML based IVR platforms such as CVP, GVP, AVP/AEP, Amazon Connect, five 9s

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2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

The Level 2 Network Administrator position involves providing support and maintenance for the organization's network infrastructure. Your responsibilities will include troubleshooting escalated network issues, monitoring performance, configuring hardware, and assisting in network upgrades to ensure high availability and security. You will be expected to troubleshoot and resolve network issues related to LAN, WAN, Wi-Fi, VPN, and firewalls. Additionally, you will be responsible for performing network monitoring, analyzing performance metrics, configuring routers, switches, firewalls, and access points, and assisting with network upgrades and patch management. Managing user access, VLANs, and IP address allocation will also be part of your role, along with collaborating with L1 support to escalate complex issues when necessary. Maintaining network documentation and diagrams is another key aspect of this position. To excel in this role, you should have a strong understanding of TCP/IP, DNS, DHCP, VPN, and VLANs. Hands-on experience with Cisco, Juniper, Fortinet, or similar network hardware is required, along with familiarity with network monitoring tools and ticketing systems. This is a full-time position with benefits including Provident Fund. The work schedule is during the day shift, and the preferred education level is a Bachelor's degree. The work location for this role is in person. As part of the application process, you will be asked about your current CTC, expected CTC, and notice period.,

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2.0 - 5.0 years

4 - 6 Lacs

Pune

Work from Office

Role Designation MIS Analyst Position Summary Able to effectively analyze and report on all aspects of day-to-day operations Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly and quarterly Detailed reporting with sub-metric drill downs and also summary dashboards have to be published Trend analysis to be done and data for various time periods readily available Reports to be generated and published at specific and pre-determined times and days Required skill set Minimum experience of 2 years with 12-18 months of relevant experience in similar role Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques Excellent knowledge of MS Office Good written and verbal communication skills, including experience communicating technical information to non-technical staff Good analytical and communication skills Experience in usage of reporting tools like Avaya/Cisco Job duties and responsibilities RCAs on daily, weekly, monthly and quarterly basis Data preservation in an appropriate and easily accessible format Report generation as agreed with the clients and operations Create governance around timelines for report generation and publication and adhere them Education and other requirement Graduate Willingness to work in rotational shifts # KINDLY MAIL YOUR RESUME ONLY IF YOU MAY JOIN WITH A NOTICE PERIOD OF 30 DAYS WITH YOU EXISITING CO OR YOU ARE AN IMMEDIATE JOINER . MAIL CV WITH SUBJECT AS -- MIS - PUNE NO PLACEMENT CHARGES

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5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You are invited to join Medpace as an IT Infrastructure Manager for our Navi Mumbai and APAC team, as part of our expanding global corporate activities. In this role, you will play a crucial part in growing our IT footprint beyond the US and EU, by overseeing various IT teams in Mumbai that focus on Software Development, System Validation, Infrastructure, and IT Support. This is a unique opportunity to contribute to a new team within a fast-growing organization known for its custom software and robust infrastructure that drive success. Your efforts will directly impact the development of new treatments and therapeutics, positively influencing people's lives worldwide. As the IT Infrastructure Manager at Medpace, your key responsibilities will include managing the global IT infrastructure, which encompasses routers, firewalls, servers, storage systems, and more. You will also be in charge of the physical aspects of the global infrastructure, ensuring compliance with technology standards and Medpace procedures. Additionally, you will oversee backup, restore, and archive processes, act as a liaison to various teams when IT infrastructure is involved, research and implement enhancements to meet company objectives, supervise and develop IT staff, and troubleshoot technical issues related to the IT infrastructure. To qualify for this role, you should hold a Bachelor's degree in Information Systems or a related field, possess at least 5 years of experience in IT Infrastructure, have hands-on experience with Microsoft and CISCO equipment, and demonstrate project management skills in IT Infrastructure. Excellent communication skills, both written and oral, are essential, along with the ability to manage IT staff effectively. Knowledge of Azure technologies and experience in a clinical or regulated environment are considered advantageous. Medpace is a leading clinical contract research organization dedicated to accelerating the global development of safe and effective medical therapeutics. With a mission to improve patient outcomes across various therapeutic areas, including oncology, cardiology, metabolic disease, and more, we offer a dynamic work environment where your contributions truly make a difference. Join Medpace today to be part of a team that values people, purpose, and passion. Enjoy a flexible work environment, competitive compensation and benefits, structured career paths with growth opportunities, employee appreciation events, and health and wellness initiatives. Recognized for our success by Forbes and awarded for our expertise and quality in the industry, Medpace offers a rewarding and fulfilling career path for individuals committed to making a positive impact on healthcare. If you are interested in joining our team, a Medpace representative will review your qualifications and reach out to you with further details on the next steps. Make a difference tomorrow by joining us today at Medpace.,

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6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Meet the Team As part of the BE Collaboration India team, you will work with the Operations and cross functional teams. In this role, you will also work hand-in-hand with the Finance Controller, leveraging your analytical skills to provide valuable insights into project performance. Your Impact We are looking for a highly organized and certified Project Manager (PMP) to lead projects with a proven track record of successfully delivering projects on time. The ideal candidate will have extensive experience managing complex projects across. This role involves coordinating with teams, managing budgets and timelines, and ensuring successful project delivery. This role requires excellent communication, and organizational skills to collaborate with cross-functional teams and drive project success. Key Responsibilities Project Planning: Develop detailed project plans, including scope, timelines, milestones, resources, and budgets, ensuring alignment with organizational objectives. Stakeholder Management: Collaborate with stakeholders to define project goals, requirements, and deliverables. Maintain strong relationships with key stakeholders and provide regular progress updates. Execution and Monitoring: Oversee all aspects of project execution, ensuring tasks are completed to specifications. Monitor performance, track progress, and implement corrective actions when necessary. Risk Management: Identify potential risks, develop mitigation strategies, and proactively address issues to minimize project disruptions. Resource Management: Allocate resources effectively, managing team workloads and ensuring optimal utilization of personnel and tools. Documentation and Reporting: Maintain comprehensive project documentation, including status reports, lessons learned, and post-project evaluations. Compliance: Ensure all projects adhere to company policies, standards, and regulatory requirements. Minimum Qualifications PMP (Project Management Professional) certification is preferred or equivalent experience and a proven ability to deliver projects successfully. Bachelor’s degree in Finance or relevant field and a Master’s degree is a plus. 6+ years of experience in project management, with a focus on Finance and operations projects. Proficiency in project management tools like MS Project, Jira, Trello, or similar platforms. Excellent communication, negotiation, and conflict-resolution skills. Ability to manage multiple priorities. Analytical Skills - Strong problem-solving and decision-making capabilities, with attention to detail. Self-starter who actively handles challenges to meet business commitments and partner's expectations Proficiency in Excel, Hyperion/Essbase, Business Objects, and PowerPoint Why Cisco At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Role: We are looking for a highly collaborative and proactive Web Developer to join the Content Marketing team and manage the continuous development and optimization of whatfix.com , our blog , and subdomains like usecases.whatfix.com . You’ll play a pivotal role in building a modern, high-performing marketing website that fuels traffic growth, SEO performance, and conversion outcomes. Responsibilities: Develop, manage, and maintain the Whatfix.com website ecosystem. Write clean, reusable, and scalable HTML, CSS, JS, and jQuery code. Build and customize components using WordPress, ACF Fields, and Elementor. Work with MySQL databases and manage repositories via Git and Bitbucket. Collaborate closely with designers (UX/UI), content managers, and BizApps team. Participate in daily standups, sprint planning, retros, and code reviews. Troubleshoot issues, implement SEO best practices, and improve page performance. Coordinate deployments and release notes across staging and production environments using WP Engine and Local WP. Day-to-Day Tools & Tech Stack Frontend: HTML, CSS, JavaScript, jQuery Backend & CMS: WordPress, ACF, Elementor PHP (basic) Version Control & Deployment: Git, Bitbucket WP Engine, AWS Jira, Airtable CI/CD & QA: Local WP, WP Rocket Staging & Production Pipelines Qualifications: 5-7 years of experience managing WordPress-based websites Strong proficiency in frontend web development and UX optimization Experience with custom post types, filters, and hooks in WordPress Familiarity with SEO technical fundamentals (404s, canonical tags, internal linking, etc.) A collaborative mindset and experience working in agile teams Ability to independently own and deliver web projects from start to finish Enthusiasm to work in a fast-paced, cross-functional marketing environment Nice to Have Prior experience working with marketing teams or SaaS brands Exposure to performance tuning tools (e.g., GTmetrix, Lighthouse) Basic knowledge of analytics/event tracking (Google Tag Manager, GA4) Familiarity with design handoff tools like Figma Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer & global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.

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3.0 - 7.0 years

0 Lacs

haryana

On-site

You will be joining a team at AHEAD that is dedicated to building platforms for digital business by leveraging cloud infrastructure, automation, analytics, and software delivery to drive digital transformation for enterprises. At AHEAD, we are committed to fostering a culture of inclusivity, where all voices are valued, respected, and heard. We aim to provide an environment that empowers individuals to contribute their perspectives, drive change, and shape the culture at AHEAD. We welcome candidates who can bring diverse ideas and viewpoints to enrich our organization. Key Responsibilities: - Coordinate the placement of orders with IT hardware vendors such as Cisco, HP, Dell, Palo Alto, Aruba, and others. - Ensure timely processing of all orders listed in the Procurement Queue Report by the end of each day. - Manage procurement for third-party vendor requirements, ensuring adherence to procurement policies and meeting customer expectations. - Verify the accuracy of vendor teams, vendor accounts, and purchasing paths when placing orders. - Collaborate with vendors and internal teams to confirm order acknowledgments and oversee the process until delivery/shipping. - Respond promptly to email inquiries related to procurement and order status. - Confirm and oversee vendor and customer billing schedules. - Maintain contracts in Salesforce, particularly for renewals and software orders. - Verify exceptions and obtain customer authorization as necessary before proceeding with orders. - Work closely with the order management team to address escalations related to order fulfillment and shipment. - Perform any additional procurement-related tasks as assigned. Required Qualifications: - Minimum of 3 years of hands-on experience in IT procurement, with a focus on hardware. - Experience working with major IT vendors like Cisco, HP, Dell, Palo Alto, Aruba, or similar. - Previous experience in a reseller or third-party vendor procurement environment is essential. - Proficiency in using procurement/order management systems and tools, such as Salesforce, ERP platforms, etc. - Strong communication, follow-up, and coordination skills. - Excellent attention to detail and organizational abilities. Join AHEAD and be a part of a workplace that values diversity and promotes growth through initiatives like Moving Women AHEAD and RISE AHEAD. Benefit from access to cutting-edge technologies in a state-of-the-art lab, cross-departmental training, sponsorship for certifications, and continuous learning opportunities. USA Employment Benefits: - Medical, Dental, and Vision Insurance - 401(k) retirement plan - Paid company holidays - Paid time off - Paid parental and caregiver leave - Additional benefits. Visit https://www.aheadbenefits.com/ for more details. The compensation range for this role includes a base salary and applicable target bonus amount, reflecting On-Target Earnings (OTE). The OTE range may vary based on the candidate's experience, qualifications, and location.,

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5.0 - 9.0 years

0 Lacs

bhubaneswar

On-site

You are being offered a unique opportunity to join our Network Operations Team as an L3 Cisco ACI Consulting Engineer based in Bhubaneswar. As an integral part of our team, you will play a crucial role in supporting the mission-critical network infrastructure of our esteemed clients. In this role, your primary responsibilities will include providing expert support on Cisco ACI infrastructure configuration, troubleshooting, and optimization. You will be tasked with installing, configuring, and maintaining Cisco routers, switches, and Nexus 9K hardware. It will be your responsibility to proactively monitor and maintain ACI environments to ensure optimal performance and reliability. Additionally, you will troubleshoot complex connectivity issues across firewalls, load balancers, and proxies, ensuring smooth network operations by maintaining firmware, replacing faulty hardware, and promptly reporting network health and incidents to key stakeholders. The ideal candidate for this position should possess strong hands-on experience with Cisco ACI, along with deep expertise in Routing & Switching protocols such as BGP, OSPF, Static Routing, VPC, FHRP, STP/RSTP/MSTP, NAT, and LACP. A solid understanding of WAN protocols including MPLS, IPSEC, GRE, VPN, and DMVPN is essential. Experience with Cisco Nexus 9K series setup and configuration is highly desirable. Moreover, excellent communication, coordination, and troubleshooting skills are crucial for success in this role, as you will be expected to work in fast-paced, high-pressure environments. Familiarity with Cisco SD-WAN (Viptela) and GETVPN, as well as the ability to comprehend hybrid enterprise architectures and end-to-end network flows, are considered advantageous. The ideal candidate should have a minimum of 5+ years of enterprise-level networking experience and should be willing to work onsite in Bhubaneswar. Immediate joiners or those with a notice period of 45 days are preferred for this full-time onsite support position. If you are ready to take on this exciting opportunity and have the requisite skills and experience, we invite you to join our team and contribute to the success of our network operations in Bhubaneswar.,

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Position Description Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Python Ansible Automation Position: Senior Systems Engineer/Lead Analyst Experience: 7+ yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0625-1027 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: Scripting: Ability to script proficiently with your platform's built-in language (PowerShell for Windows of Bash Lor Linux) Basic programming concepts Tech-savvy with Python data structures to handle complex automation Intermediate level knowledge in Linux Operating Systems (mainly Red Hat Enterprise Linux) Advanced knowledge in Git - Source Code Management System, GitLab - Git Repository, Container Runtimes (Podman/Docker) Familiarity of Red Hat container registry "registry.redhat.io" and container image registry "quay.io" Comprehensive experience/knowledge in Ansible Automation Concepts: Extensive knowledge of Yaml and Json design and implementation of advanced Ansible playbooks simplifying ansible playbooks using ansible roles Thorough knowledge in Ansible Content Collections and Ansible Galaxy Excellent troubleshooting and analytical skills of ansible playbooks Configuration of Ansible Automation Controller UI components Integration of Ansible Automation platform with GitLab/GitHub and optionally DevOps CI/CD workflows Automation of Configuration management, deploying applications, provisioning and testing servers, patch management and server hardening Intermediate level knowledge on (Kubernetes, VMware, KVM) platforms Intermediate level knowledge in: Networking (Cisco ACI, F5 LB, FortiGate ecosystem) SAN Storage (Netapp, Purestorage, Hitachi etc..) Must to have Skills: Python /automation and Ansible with Linux /Redhat Knowledge Good to have Skills : Excellent customer interfacing skills. Excellent written and verbal communication skills. Participating in Daily Standups and weekly reviews Strong attention to detail and outstanding analytical and Problem-solving skills. Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Your future duties and responsibilities Required Qualifications To Be Successful In This Role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Why join us? Senior Network Engineer Job Spec We are seeking a highly skilled and experienced Senior Network Engineer to join our dynamic IT team. In this role, you will be responsible for providing advanced technical support and expertise in the maintenance, troubleshooting, and optimization of our network infrastructure. You will work closely with other IT professionals to ensure the highest levels of performance, security, and reliability for our network systems. Responsibilities Key Role Features Advanced Network Support: Provide third-line support for complex network issues, working to resolve incidents and problems that have been escalated from lower support levels. Network Monitoring and Maintenance: Monitor network performance, identify and resolve bottlenecks, and ensure the network is running efficiently and securely. Documentation: Maintain detailed and accurate network documentation, including configurations, network diagrams, and process guidelines. Collaboration: Work closely with other IT teams, including first and second-line support, to ensure seamless integration and operation of network systems. Engagement with suppliers ensuring services are delivered efficiently Be part of the wider Compute and API team on-call rota. Key KPIs Quality and timeliness of deliverables. Customer satisfaction and feedback. Compliance with network standards and policies. Manage and maintain L2/L3 switches, routers, and multiplatform firewalls (e.g., Cisco, Juniper) Monitor MPLS and internet circuits, ensuring uptime and performance Design and deploy functional networks (LAN, WLAN, WAN), configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, SD-WAN, VPN, QoS). Perform network change control and implementation Provide 24x7 operational support and incident resolution Analyze and resolve connectivity and network-related issues Ensure regular network backups and restoration procedures Generate daily and weekly reports on network health and incidents Collaborate with clients and internal teams for issue resolution and upgrades Maintain accurate network documentation, diagrams, and SOPs What will help you succeed in this role? Required Technology Competencies Strong understanding of LAN/WAN technologies and TCP/IP, DNS, DHCP, VPN protocols Experience of setting up new offices from greenfield to brownfield desirable Knowledge of networking hardware including Structured cabling, switches, WLC and routers Hands-on experience with Cisco CLI, Juniper JUNOS, Palo Alto and Fortinet/Mist platforms Hands-on experience in network analysis tools including SolarWinds Hands on experience of communication and routing protocols Proficiency in network monitoring tools and performance tuning Experience maintaining SolarWinds network monitoring tool to keep the system current and true to the network. Excellent analytical and troubleshooting skills Strong verbal and written communication Ability to work independently and in a team Knowledge of Teams Telephony. Knowledge of Azure networking (NSG’s, Peering, Routing, vNets, ExpressRoutes, NAT gateway, Azure VPN etc) Required Experience And Education Bachelor’s degree in Computer Science, Information Technology, or a related field. At least 5 years of experience in network engineering, with a focus on third-line support. Proficiency in network monitoring and management tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Relevant certifications, such as CCNA, CCNP or equivalent, are highly desirable. What we offer At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About Us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

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5.0 - 9.0 years

0 Lacs

punjab

On-site

As an IT Network Engineer, you will play a crucial role in providing guidance and direction to vendor managed services. Your primary responsibility will be to ensure the effective architecture, execution, and operation of network and telecommunications systems to support and secure business processes. You will be at the forefront of Technology Engineering within the organization, tasked with overcoming challenges and finding solutions through a combination of creativity and engineering expertise. It will be your responsibility to ensure that all network security assets, both internal and external (including cloud systems), comply with relevant regulations and can successfully pass IT audits. You will be part of a team that takes ownership of delivering efficient and reliable IT services across a global network of 190 sites, 500+ servers, 3 data centers, and key Cloud providers. Your role will involve enabling, monitoring, and managing connectivity services and security operations for both on-premise and Cloud services. You will need to maintain these services within the parameters of business-aligned reliability, integrity, and risk tolerances. Additionally, you will champion an engineering mindset that focuses on continuous improvements through automation, self-service, CI/CD, and a "fix for good" approach. In terms of key relationships, you will interact with external vendors, internal business partners, and various IT teams supporting IT operations and infrastructure. Your ability to build effective relationships and collaborate across boundaries will be essential for success in this role. To be successful in this position, you should hold a Bachelor's degree in a related field or have equivalent experience. Possessing certifications in Cisco, Microsoft, AWS, Azure, VMware, ITIL, or cyber security will be advantageous. You should have a minimum of 5 years of experience supporting WAN, LAN, Wireless, Telecom, Voice, and Video collaboration environments, as well as system administration experience. Your core accountabilities will include vendor management, strategy & architecture, and technical operations related to network and voice services. You will be responsible for providing end-to-end expert guidance on managing Edge Device Connectivity, voice systems, and collaboration tools, as well as ensuring alignment with the organization's IT vision. In this role, you will make decisions related to design, strategy, project commitments, and incident management. You will also be responsible for evaluating vendor-selection processes and directing the workloads of IT operational security and infrastructure service providers. As an IT Network Engineer, you will face challenges such as changing priorities, deadlines, and managing a highly variable workload. Your ability to influence the broader IT team, improve collaboration, and educate employees on IT services will be critical. Your work environment may involve office settings, manufacturing or distribution environments, and occasional physical requirements such as lifting up to 50 pounds and specific vision abilities. Overall, this role requires a dedicated professional with strong technical competencies, a focus on continuous improvement, and the ability to drive efficient and reliable IT services within a global network environment.,

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Senior Network Engineer Position: Network Engineer Location: Ahmedabad, Gujarat Reports to: NOC Manager Employment Type: Full-Time Position Overview: We are seeking a highly skilled and experienced Senior Network Engineer to join our dynamic Network Operations Center (NOC) team. The ideal candidate will possess advanced networking expertise and a strong background in troubleshooting and resolving complex network issues. This role is essential in ensuring the stability, performance, and availability of our client's network infrastructure across a variety of environments. As an Network Engineer, you will work closely with both junior engineers and senior technical teams to diagnose and resolve network problems, implement network changes, and perform routine maintenance and upgrades. You will serve as the highest level of escalation for NOC engineers and will be responsible for providing strategic solutions and technical leadership. Key Responsibilities: Advanced Troubleshooting & Issue Resolution: Provide expert-level troubleshooting and resolution for complex network issues, including Layer 2/3 protocols, routing, switching, security, and WAN/LAN/WLAN technologies. Handle escalated tickets from L1/L2 engineers and ensure timely resolution. Network Monitoring & Performance Optimization: Continuously monitor the health and performance of the network infrastructure using network management tools. Identify and proactively resolve potential bottlenecks, outages, or network degradation. Configuration & Deployment: Lead the configuration and deployment of network devices such as routers, switches, firewalls, and access point. Ensure all configurations adhere to industry best practices and security policies. Incident Management & Root Cause Analysis: Drive incident response during major network outages or service disruptions, coordinating with internal teams and vendors to restore service. Perform root cause analysis and implement long-term fixes to prevent recurrence. Documentation & Knowledge Sharing: Maintain comprehensive documentation of network configurations, standard operating procedures (SOPs), and troubleshooting steps. Share knowledge and mentor junior engineers, providing guidance on complex technical issues. Security & Compliance: Ensure that the network infrastructure is secured and compliant with industry standards and organizational policies. Work with security teams to identify and mitigate network security vulnerabilities. Collaboration with Other Teams: Work closely with other technical teams (e.g., Systems, Security, Application, and Support) to provide integrated solutions to network-related problems. Collaborate with vendors and third-party service providers for hardware support and issue resolution. Change Management: Participate in change management processes by providing risk assessments, impact analysis, and support for network changes and upgrades. Required Qualifications: Education & Experience: Bachelor’s degree in Computer Science, Network Engineering, Information Technology, or related field, or equivalent work experience. Minimum 5 years of hands-on experience in network engineering, with at least 3 years in a network operations or NOC role. Certifications: Cisco Certified Network Professional (CCNP), Certified Wireless Network Administrator (CWNA) or equivalent certifications required (e.g., Juniper JNCIP, Arista ACE, etc.). CompTIA Network+ and/or Security+ certifications are a plus. Additional vendor-specific certifications (e.g., Palo Alto Networks, Fortinet, etc.) are beneficial. Technical Skills: In-depth knowledge of TCP/IP, DNS, DHCP, SNMP, BGP, OSPF, MPLS, and other networking protocols. Expertise with routing and switching (e.g., Cisco IOS, Junos, Arista EOS, etc.). Experience with network security technologies, including firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS). Familiarity with network monitoring and management tools (e.g., SolarWinds, PRTG, etc.). Strong understanding of WAN technologies, including MPLS, SD-WAN, and VPN tunneling. Experience with cloud networking (AWS, Azure, GCP) is a plus. Knowledge of network automation tools (e.g., Ansible, Python scripting) is desirable. Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication skills (verbal and written). Ability to work well under pressure and in a fast-paced environment. Team-oriented with a collaborative mindset. Strong organizational and time-management skills.

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5.0 - 8.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

India| Bengaluru | Remote Why Pythian? At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy. Why you? As a Senior Network Engineer/Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe. We are looking for candidates with a proven track record and enthusiasm for working in a fast-paced environment, particularly those experienced in enterprise network operations and handling escalations and severe cases. If you have a passion for routing, switching, and security, this may be the perfect job for you! What will you be doing? Administration and Management of complex networking solutions in enterprise data centers and remote offices across the globe. Extensive working experience on Cisco Catalyst and Nexus switches along with Cisco ISR Routers Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT. In-depth knowledge of routing protocol configuration and troubleshooting. Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting. Implementation and configuration of Security devices which consist of Firewalls from different manufacturers (Eg. Cisco ASA/FTD/FMC) Exceptional hands-on expertise in firewall configurations, security policies, and troubleshooting Expert knowledge of Security Technologies, including ACL, NAT, IPSec VPN, SSL VPN, and ASA High Availability Failover configuration. Must have experience in enterprise network operation in handling escalation and severity cases. Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents. Good to have experience on any “Software Defined Networking” solution, i.e. Cisco/Viptela/Versa SD-WAN What do we need from you? 5 - 8 years experience in implementing and managing multi-vendor network solutions. Expert-level experience in Routing, Switching, and Security. Prior experience collaborating with global clients from US, Europe, and APAC regions Excellent communication skills, both written and verbal. Must be able to effectively handle multiple projects simultaneously Strong analytical and problem-solving skills CCNA or CCNP Certifications is an asset What do you get in return? Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers: Collaborate with some of the best and brightest in the industry! Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

India| Hyderabad | Remote Why Pythian? At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy. Why you? As a Senior Network Engineer/Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe. We are looking for candidates with a proven track record and enthusiasm for working in a fast-paced environment, particularly those experienced in enterprise network operations and handling escalations and severe cases. If you have a passion for routing, switching, and security, this may be the perfect job for you! What will you be doing? Administration and Management of complex networking solutions in enterprise data centers and remote offices across the globe. Extensive working experience on Cisco Catalyst and Nexus switches along with Cisco ISR Routers Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT. In-depth knowledge of routing protocol configuration and troubleshooting. Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting. Implementation and configuration of Security devices which consist of Firewalls from different manufacturers (Eg. Cisco ASA/FTD/FMC) Exceptional hands-on expertise in firewall configurations, security policies, and troubleshooting Expert knowledge of Security Technologies, including ACL, NAT, IPSec VPN, SSL VPN, and ASA High Availability Failover configuration. Must have experience in enterprise network operation in handling escalation and severity cases. Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents. Good to have experience on any “Software Defined Networking” solution, i.e. Cisco/Viptela/Versa SD-WAN What do we need from you? 5 - 8 years experience in implementing and managing multi-vendor network solutions. Expert-level experience in Routing, Switching, and Security. Prior experience collaborating with global clients from US, Europe, and APAC regions Excellent communication skills, both written and verbal. Must be able to effectively handle multiple projects simultaneously Strong analytical and problem-solving skills CCNA or CCNP Certifications is an asset What do you get in return? Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers: Collaborate with some of the best and brightest in the industry! Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

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5.0 - 8.0 years

0 Lacs

Greater Hyderabad Area

Remote

India| Remote Why Pythian? At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy. Why you? As a Senior Network Engineer/Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe. We are looking for candidates with a proven track record and enthusiasm for working in a fast-paced environment, particularly those experienced in enterprise network operations and handling escalations and severe cases. If you have a passion for routing, switching, and security, this may be the perfect job for you! What will you be doing? Administration and Management of complex networking solutions in enterprise data centers and remote offices across the globe. Extensive working experience on Cisco Catalyst and Nexus switches along with Cisco ISR Routers Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT. In-depth knowledge of routing protocol configuration and troubleshooting. Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting. Implementation and configuration of Security devices which consist of Firewalls from different manufacturers (Eg. Cisco ASA/FTD/FMC) Exceptional hands-on expertise in firewall configurations, security policies, and troubleshooting Expert knowledge of Security Technologies, including ACL, NAT, IPSec VPN, SSL VPN, and ASA High Availability Failover configuration. Must have experience in enterprise network operation in handling escalation and severity cases. Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents. Good to have experience on any “Software Defined Networking” solution, i.e. Cisco/Viptela/Versa SD-WAN What do we need from you? 5 - 8 years experience in implementing and managing multi-vendor network solutions. Expert-level experience in Routing, Switching, and Security. Prior experience collaborating with global clients from US, Europe, and APAC regions Excellent communication skills, both written and verbal. Must be able to effectively handle multiple projects simultaneously Strong analytical and problem-solving skills CCNA or CCNP Certifications is an asset What do you get in return? Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers: Collaborate with some of the best and brightest in the industry! Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

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5.0 - 8.0 years

0 Lacs

Greater Delhi Area

Remote

India| Remote Why Pythian? At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy. Why you? As a Senior Network Engineer/Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe. We are looking for candidates with a proven track record and enthusiasm for working in a fast-paced environment, particularly those experienced in enterprise network operations and handling escalations and severe cases. If you have a passion for routing, switching, and security, this may be the perfect job for you! What will you be doing? Administration and Management of complex networking solutions in enterprise data centers and remote offices across the globe. Extensive working experience on Cisco Catalyst and Nexus switches along with Cisco ISR Routers Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT. In-depth knowledge of routing protocol configuration and troubleshooting. Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting. Implementation and configuration of Security devices which consist of Firewalls from different manufacturers (Eg. Cisco ASA/FTD/FMC) Exceptional hands-on expertise in firewall configurations, security policies, and troubleshooting Expert knowledge of Security Technologies, including ACL, NAT, IPSec VPN, SSL VPN, and ASA High Availability Failover configuration. Must have experience in enterprise network operation in handling escalation and severity cases. Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents. Good to have experience on any “Software Defined Networking” solution, i.e. Cisco/Viptela/Versa SD-WAN What do we need from you? 5 - 8 years experience in implementing and managing multi-vendor network solutions. Expert-level experience in Routing, Switching, and Security. Prior experience collaborating with global clients from US, Europe, and APAC regions Excellent communication skills, both written and verbal. Must be able to effectively handle multiple projects simultaneously Strong analytical and problem-solving skills CCNA or CCNP Certifications is an asset What do you get in return? Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers: Collaborate with some of the best and brightest in the industry! Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

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5.0 - 8.0 years

0 Lacs

Mumbai Metropolitan Region

Remote

India| Remote Why Pythian? At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy. Why you? As a Senior Network Engineer/Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe. We are looking for candidates with a proven track record and enthusiasm for working in a fast-paced environment, particularly those experienced in enterprise network operations and handling escalations and severe cases. If you have a passion for routing, switching, and security, this may be the perfect job for you! What will you be doing? Administration and Management of complex networking solutions in enterprise data centers and remote offices across the globe. Extensive working experience on Cisco Catalyst and Nexus switches along with Cisco ISR Routers Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT. In-depth knowledge of routing protocol configuration and troubleshooting. Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting. Implementation and configuration of Security devices which consist of Firewalls from different manufacturers (Eg. Cisco ASA/FTD/FMC) Exceptional hands-on expertise in firewall configurations, security policies, and troubleshooting Expert knowledge of Security Technologies, including ACL, NAT, IPSec VPN, SSL VPN, and ASA High Availability Failover configuration. Must have experience in enterprise network operation in handling escalation and severity cases. Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents. Good to have experience on any “Software Defined Networking” solution, i.e. Cisco/Viptela/Versa SD-WAN What do we need from you? 5 - 8 years experience in implementing and managing multi-vendor network solutions. Expert-level experience in Routing, Switching, and Security. Prior experience collaborating with global clients from US, Europe, and APAC regions Excellent communication skills, both written and verbal. Must be able to effectively handle multiple projects simultaneously Strong analytical and problem-solving skills CCNA or CCNP Certifications is an asset What do you get in return? Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers: Collaborate with some of the best and brightest in the industry! Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

"> JOB DESCRIPTION Designation : Network Security Engineer Department : Engineering Job Type : Full-time Experience : 3-5 years of experience Location : Hyderabad Open Positions : 2 About the Role We are looking for a for Network Security Engineers with 4-5 years of Experience to join our team to drive growth. What you'll Be Doing Reporting to Sr Engineer Networking team of Engineering department & the key responsibilities would be to: Responsibilities: Operating Systems: Strong working knowledge of Windows 10 and Linux environments for basic troubleshooting and network connectivity issues. Switching: Hands-on experience with L2 and L3 switching, including VLAN configuration, trunking, Inter-VLAN routing, STP, EtherChannel, and Port Security. Routing: Proficient in Static Routing and dynamic routing protocols such as RIP, OSPF, and BGP (basic to intermediate). Network Devices: Configuration, troubleshooting, and maintenance of Cisco and Juniper series switches and routers. Firewalls: Experience with enterprise-grade firewalls: FortiGate is must Strong troubleshooting skills in firewall policy configurations, NAT, VPN setups (Site-to-Site & Remote Access), IDS/IPS, traffic shaping, and SD-WAN environments. Daily log analysis and proactive incident detection and remediation. Monitoring & Network Management: Proficient in using network monitoring tools like PRTG, OpManager, HP Network Node Manager (NNM), and SolarWinds for health checks and proactive alerts. Daily Operations: Conduct daily health checks of network infrastructure: monitoring latency, packet loss, bandwidth usage, and data center performance. Strong troubleshooting and root-cause analysis skills for complex network issues. Effectively manage and document customer issues in detail, ensuring timely resolution. Responsible for escalation to L3 support or vendors when necessary, with thorough problem documentation and follow-up. Cloud Networking (AWS): Familiarity with AWS networking concepts and architectures. Experience in AWS VPN deployment and configuration of FortiGate and Juniper firewalls within AWS environments. Information Security Awareness: Foundational knowledge of security standards such as ISO 27001, HIPAA, PCI-DSS. Awareness of Ozonetel Information Security Framework, policies, and standards (if applicable). Maintain security hygiene across desktop, server, application, database, and network layers. Education Qualification: Any Graduate Key Competencies: Strong troubleshooting and analytical skills for resolving escalated issues. Ability to handle critical incidents and perform under pressure. Strong documentation and communication skills. Proactive approach to network monitoring and preventive maintenance. Job Category: Engineering Job Type: Full Time Job Location: Hyderabad

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0.0 - 2.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Position Summary This is an amazing opportunity to be an engineer in a high-growth, high-potential startup. In this role, you will be part of the Cloud Cost Management product and responsible for architecting, designing, developing, and delivering high-quality software that has a direct impact on the companys product experience. About the role Design, develop, and maintain critical software in a fast-paced quality conscious environment Author software functional specifications and design documents Quickly understand complex systems/code and own key pieces of the system, including the delivered quality Design and implementation of scalable algorithms Diagnose and troubleshoot complex problems in a distributed computing environment Perform peer reviews of specifications, designs, and code Work alongside Site Reliability Engineers and cross functional teams to diagnose/troubleshoot any production performance related issues We work in Java, Golang, and Python. Our systems are built on top of Docker, Kubenetes, MongoDB, TimescaleDB, GCP - Stackdriver, GCS, Cloud composer, AI Platform ABOUT YOU A desire to build products that solve complex technical problems for end users 0-2 years experience developing highly scalable, distributed applications, products and services in Java or similar languages Experience with AWS/Azure/GCP is a plus. Deep understanding of how distributed resilient software is built and deployed Solid foundation in data structures, algorithms and software design with strong analytical and debugging skills Comfort in working in short, agile, iterative development cycles Entrepreneurial spirit, priding yourself on getting things done with a high level of quality Strong desire to work in an unstructured, fast moving startup environment B Tech degree in CS or equivalent Work Location Bangalore What you will have at Harness Experience building a transformative product End-to-end ownership of your projects Competitive salary Comprehensive healthcare benefit Flexible work schedule Paid Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission s website ( https: / / consumer.ftc.gov / articles / job-scams) , or you can contact your local law enforcement agency.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We're looking for a Senior Network Engineer This role is Office Based, Pune Office Senior Network Engineer We see this as an exciting opportunity for someone who is proficient at managing all aspects of LAN/WAN network infrastructure including routers, switches, load balancers, and firewalls in both on prem and cloud environments. Reporting to the Associate Director, Network Engineering, this position will work closely with the Site Reliability Operations, Systems Engineering, and Software Development organizations in support of our state-of-the-art 24/7/365 production SaaS service offering. This critical position provides great visibility and individual growth potential for an ambitious IT professional but also requires proven experience with exponential growth on a global scale. You must be able to think creatively and work independently, presenting creative solutions to difficult networking problems. In this role, you will… Ideal candidate will have a strong networking background working with multiple vendors including Cisco, Palo Alto, Juniper, Arista, F5, A10, Brocade, and Meraki. Day-to-day operational support of network infrastructure and services maintaining, highly available, high performance data center network infrastructure involving multiple distributed systems in both on premise and cloud environments. Specific responsibilities include configuration, administration, upgrade and maintenance of network switches, routers, load balancers, and firewalls. Troubleshoot technical issues with other technical staff and end-users. Monitor and manage network security, traffic, and performance. Experience with several Network monitoring and administration tools: SolarWinds, Thousand Eyes, Panorama, New Relic, Grafana and Logic Monitor. Maintain Cornerstone’s global SaaS service ensuring all incidents are tracked and remediated, and changes are implemented under the auspices of Cornerstone’s policies and procedures. Develop documentation and diagrams supporting Standard Operating Procedure documents. Establishment of enterprise data network standards taking into account various in-flight initiatives. Managing medium to large scale public and private IP address schemes. Work with your team members and peer groups to ensure the security, availability, resiliency, and compliance with industry and regulatory requirements (ISO, SOC 1/2, FedRamp, PCI) in a fast-paced SaaS environment. Thorough understanding of network security aspects, common problems and solutions (ACL, firewall filtering, and VPN). You’ve Got What It Takes If You Have… In-depth knowledge and understanding of TCP/IP protocols, IP Addressing (DHCP, NAT, etc...), MPLS, VPN, VLANs, Load Balancing, and Wireless technologies. Proven experience in delivering network services and solutions in a mid-size or larger enterprise. CCNA level experience is required; CCNP certification or higher is preferred. 5- 8 years of network engineering in a datacenter environment. Experience with network change management control tools and policies. In-depth knowledge of OSPF and BGP routing protocols. L2/L3 switching on enterprise class hardware, including Arista, Cisco, Juniper, and Brocade switches and routers. Hands-on experience securing network environments with Palo Alto and Juniper Firewalls. F5 and A10 load balancers configuration and design principals. Must have extensive experience building scalable, highly available, mission critical network infrastructures. Excellent verbal and written communication skills. Team Leader, Team player, Dependable and Flexible. Deep analytical, interpersonal, organizational, communication & problem-solving skills. Security compliance experience as it relates to the network. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Consideration for privacy and security obligations. Extra dose of awesome if you have… Virtualization experience a plus. ITIL Certification a plus. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

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0 years

0 Lacs

Vadodara, Gujarat, India

Remote

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

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10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Company Description MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications. Job Description Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. About The Role We are looking for experienced Lead Network Engineers to support and enhance Strategy's global hybrid network infrastructure, including Azure, AWS, GCP, Stack , and Strategy physical office locations worldwide . You will play a critical role in designing, implementing, and maintaining secure, scalable, and resilient network environments that support both corporate and customer-facing systems. Key Responsibilities Design, deploy, and manage secure and high-performance network architectures across cloud platforms (AWS, Azure, GCP, Stack) and on-premises environments. Lead or contribute to the network setup and maintenance of global office locations, including WAN, LAN, VPN, SD-WAN, Wi-Fi, and firewall solutions. Ensure high availability, performance, and scalability of the network infrastructure. Implement and maintain cloud network connectivity (VPCs, ExpressRoute, Direct Connect, VPNs, Interconnects). Collaborate with Cloud, DevOps, Security, and IT teams to support new deployments and infrastructure initiatives. Perform network assessments, audits, and optimisations for cost, performance, and security. Monitor and respond to network incidents, ensuring minimal downtime and rapid recovery. Document network topologies, procedures, and changes in a clear and organised manner. Mentor junior engineers and participate in technical design reviews and planning sessions. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 10+ years of hands-on experience in enterprise network engineering. Proven expertise in designing and managing networks across AWS, Azure, and GCP. Experience with Stack (private cloud or custom infra) connectivity and integration. Strong knowledge of routing protocols (BGP, OSPF), VPN, firewalls, load balancers, and IPSec tunnels. Experience with office network setups, including switching, wireless (Cisco Meraki, Aruba, etc.), and internet failover solutions. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, CloudWatch, Azure Monitor, etc.). Strong understanding of security best practices, zero trust architecture, and network segmentation. Preferred Qualifications Professional certifications such as CCNP, AWS Advanced Networking, Azure Network Engineer Associate, GCP Network Engineer. Experience with infrastructure-as-code tools (Terraform, Ansible). Experience working with global teams and managing multi-region deployments. Excellent communication, documentation, and cross-functional collaboration skills. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder Applicant will be working on EMEA hours for this role.

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8.0 years

0 Lacs

Pune, Maharashtra, India

Remote

What You’ll Do Cisco seeks a Technical Consulting engineer and customer Delivery, to join some of the industry's brightest minds in developing and deploying today's most sophisticated Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. The ideal candidate demonstrates proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge and specialize. Role & Responsibilities ⁃ Works for worldwide customers within their own team or with other Cisco teams to address problems and improve future products ⁃ Solves reported product and network problems of moderate to high complexity ⁃ Efficiently utilize databases of existing issues, debugging tools, and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer happiness ⁃ Keeps up-to-date with the latest technology trends/products in order to deliver high-quality support to customers Who You’ll Work With ⁃ CX Technology Group, which will be a part of the CX India Theatre ⁃ As part of the CX Support Services team you will have the opportunity to work with some of our largest customers across various domains, support sophisticated service requests, and develop automation & Innovation projects in-house, within the security domain Who You Are ⁃ The Technical Consulting Engineer will have a working background in the Security domain ⁃ Should have technical knowledge/experience of Working on features like NAT, ALG, HA, IDS/IPS Or working on AAA technologies like RADIUS, TACACS, DOT1X Or working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients, etc ⁃ Good understanding of Cisco ISE architecture and policies along with R&S concepts ⁃ Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP ⁃ Working knowledge of Wireshark & programming languages like Python ⁃ Experience in working in a Customer support environment with excellent customer handling skills ⁃ Logical problem-solving approach and analytical skills Minimum qualification ⁃ Bachelor’s or Master’s degree in engineering ⁃ A minimum of 8+ years of experience with Security Technologies preferably Cisco ⁃ A minimum of 6 years of experience in a Support environment with proven ⁃ Troubleshooting experience in sophisticated environments ⁃ Cisco Security Certifications (CCNA Security, CCNP Security, CCIE Security) would be an added advantage ⁃ Linux, VMware knowledge would be a plus ⁃ Experience in working on Cisco Products - IOS/IOS-XE routers, ASA, FTD etc would be a plus ⁃ Passion and proven ability to learn and work in a diverse team environment Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We adopt digital and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can’t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!

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