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0.0 - 1.0 years
0 Lacs
Delhi, Delhi
On-site
We are looking for a motivated and skilled Network Security Engineer with 1–3 years of hands-on experience in networking, wireless technologies, and cybersecurity. Candidate must be located in commutable distance to Delhi (1-2 yrs exp is must) Key Responsibilities: 1.Knowledge of networking, OSI Layers, IP addressing and routing/switching concepts. 2. Knowledge of Wireless and Security is Must 3. Knowledge of wireless Controller & site survey 4. Knowledge of VPN & SSL VPN 5. Knowledge of VDOM in Fortinet 6. Knowledge of Switches 7. Knowledge of Network & endpoint security is must 8. Hands on experience on UTM/firewalls like Sophos/ Fort iGATE/ Sonic wall/ Meraki is must 9. Hands-on experience on server-based/ cloud-based Anti-virus installation is must 10. Knowledge of Enterprise wireless is mandatory 11. Hand on experience on wireless devices like Access Points, and controllers of different OEM like Juniper, and Cisco … is must. Experience: 1–3 Years Preference: Immediate joiner Job Type: Full-time Pay: From ₹300,000.00 per year Benefits: Health insurance Provident Fund Experience: Network Security Engineer: 1 year (Required) Work Location: In person
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana, India
Remote
Company Description Revee Infotech specializes in delivering customized IT infrastructure solutions tailored to meet the diverse needs of businesses. Our comprehensive services include expert installation and configuration of network devices, swift troubleshooting to minimize downtime, and proactive maintenance for continuous operations. We proficiently manage technologies from industry leaders like Cisco, Aruba, Fortinet, HP, and Dell. With a commitment to reliable support and proactive monitoring, we ensure your IT environment remains optimized to support seamless business growth. Role Description This is a freelance engineer role for a Senior Network Engineer located in Pan India project basis related to Cisco Aruba PaloAlto Fortinet Check Point and HP/Dell. The Senior Network Engineer will be responsible for the design, implementation, and management of network infrastructure as per requirements. Project Basis tasks include configuring and troubleshooting network devices, managing network security, and ensuring optimal network performance. The engineer will also contribute to proactive maintenance and support to minimize downtime and enhance operational efficiency. Qualifications/Requirement L2 & L3 Expert Engineer We are looking for freelance network engineer who can support us in project requirements only when we need. Remote OR Onsite both will work Experience in Network Design and Network Security for Routing Switching/Wireless/Security and SDWan Strong Troubleshooting abilities in his field Cisco/Aruba/Fortinet/Checkpoint Excellent communication and collaborative skills Ability to work independently and handle high-pressure situations Experience with Cisco, Aruba, Fortinet, HP, and Dell technologies is a plus (Anyone OR All) Bachelor's degree in Information Technology, Computer Science, or related field Relevant certifications such as CCNA, CCNP, or equivalent are advantageous
Posted 1 week ago
2.0 - 10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Join our Team About this opportunity: The Network Engineer performs design, optimization, and audit of a network to meet the customer requirements. The role is focused on executing design, audit and optimization services, where the network engineer is responsible for part of the solution and part of the service process. The Network Engineer is responsible to upkeep time, performance, and quality according to Ericsson requirements and Customer contract. What you will do: Accountable for day-to-day delivery of the assigned project towards the MA. Responsible for Nomination & Planning Activities. Work with market area teams to execute the delivery plans in a time bound manner. Candidate should be able to understand the customer queries & proactively act on the same. Interact with internal and external stakeholders for delivery execution. Analyze EPC/5GC CORE & IMS Core network performance and investigate the root cause(s) of performance degradations, Perform on demand analysis on specific issues (new performance degradation, customer complaint/s). Provide recommendations to the customer to solve the identified issues (IMS or EPC equipment parameter tuning with targeted value), Analyze, develop, and create new KPIs, counters, dashboards to complement our solution by added value use cases answering to the major issues that could face a customer, Assist customer’s team in enriching solution with new use cases. Suggest enhancements for tools with specific KPIs and new dashboards in a Big Data and virtualized environment, Perform workshops to transfer telecom knowledge and/or knowledge about new features/ solutions to customer’s team, Provide technical advice and support to customers and other teams in network, Participate to customer presentation to expose the findings and recommendations from the analysis. The skills you bring: Education: Full time Bachelor’s degree or higher in ECE, IT, CS Should have minimum 2-10 Years experience on network optimization and planning for 4G (EPC) Packet Core networks and 5G Core is also preferred. Deep knowledge in Packet CORE architecture, especially in 5GC & EPC Packet Core. Good knowledge of LTE, VoLTE, VoWiFI, Roaming and handover signaling flows and network configurations in Packet Core. Understanding of performance management counters and events. Experience in defining key performance indicators (KPIs) and establishing thresholds. Ensure that KPIs are met according to SLA and share recommendations to improve network quality issues. Experience in KPI analysis, correlation and troubleshooting capabilities. Define KPIs dashboard, custom reporting tailored to the customer need. Evaluate the impact of the KPI deviation and provide support in critical and emergency cases. Knowledge of network performance monitoring tools “e.g. ITK, EPP, ENIQ, ENM, S-KPI, Cisco Prime, etc.) and implementing/scheduling automated performance reporting. 5G SA or NSA experience is desirable. Knowledge of E2E network architecture Behavioral competences Delivering Results & Meeting Customer Expectations Analyzing Planning & Organizing Applying Expertise & Technology Presenting & Communicating Information Deciding & Initiating Action What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida
Posted 1 week ago
17.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Greetings from GIGABIT Technologies !! With 17+ years of deep expertise in the Cybersecurity and Enterprise IT solutions space , GIGABIT Technologies has proudly established itself as one of the leading System Integrators in North India , serving critical sectors including government, enterprise, and BFSI . As we continue to grow and expand our footprint across India, we are looking to strengthen our technical team with passionate, skilled, and driven individuals. Role Description As a Network & Security Engineer , you will be responsible for designing, deploying, configuring, and supporting complex network and security infrastructure solutions across multiple client environments. You will work closely with internal sales, OEM partners, and customer IT teams to deliver secure, scalable, and high-performance infrastructure solutions. Reach out to us with your updated resume at krishnak@gigabittech.in Key Responsibilities: Solution Design & Deployment: Design and implement enterprise-grade network and cybersecurity solutions as per customer requirements. Configure and deploy firewalls, routers, switches, wireless controllers, and security appliances (Fortinet, Cisco, Arista, Palo Alto, etc.). Integrate security tools such as endpoint protection, DLP, SIEM, email security, and MFA solutions. Work on Layer 2/3 switching, routing protocols (OSPF, BGP), VLANs, VPNs, and load balancers. Customer Support & Project Execution: Deliver end-to-end project execution including installation, configuration, UAT, documentation, and handover. Provide L2/L3 technical support for troubleshooting and incident resolution in customer environments. Work in coordination with OEMs for escalations and TAC support. Pre-sales & Technical Consultation: Assist the sales team with solution design, BOM preparation, and proposal documentation. Participate in customer meetings, technical presentations, and POCs (Proof of Concept). Conduct site surveys and assessments for solution sizing and planning. Documentation & Compliance: Prepare high-quality implementation and configuration documentation. Ensure adherence to best practices and customer-specific compliance requirements (ISO, PCI-DSS, etc.). Required Skills & Experience: Bachelor's degree in IT, Computer Science, or related field. 4–6 years of relevant experience in system integration, networking, and cybersecurity. Hands-on experience with OEM solutions like Cisco, Fortinet, Sophos, Palo Alto, Check Point, Aruba, etc. Strong grasp of IP networking, firewalls, NAT, ACLs, IDS/IPS, VLANs, and VPNs. Experience with cloud networking/security (Azure, AWS, GCP) is an added advantage. Certification preferred: CCNA, CCNP, Fortinet NSE (4 or above), Sophos, PCNSE, etc.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Experience required- 5 to 8 years Job location- Bengaluru Notice period preference- 0 to 30 days Job Description: A Content BDM is responsible for Global end to end ownership of Architecture and Technology under the Black Belt Academy. The BDM will be accountable to align, capture and create the relevant content to go into the role-based learning maps enabling Partners to deliver a perfect Pitch to the customer whilst understanding on how to deploy and support the solution effectively. Also responsible to work with the key Cisco Solution Plus, Strategic, ISV and Cloud partners to deliver their joint solutions and technology Training to Cisco’s Partners, Distributors and Sales Staff. In addition, the BDM will be responsible for monitoring the usage of the educational framework by Cisco Partners and increase traction and adoption as much as possible. Roles & Responsibilities in Detail: Collate, Curate and design the training and education curriculum for the entire Architecture Portfolio including all technologies and sub-technologies within that specific Architecture – SP Routing [ASR, NCS], SP Automation[Crosswork, NSO], Optics [Coherent, Optics for WAN, Optics for AI], Optical[RON, NCS] Identify content from all available internal/ external sources and make available to Partners wherever relevant. Work with the relevant stakeholders to build and maintain the Service Provider learnings on the Cisco Black Belt Academy. Create/ Evaluate Quiz Working with the BU and relevant Architecture stake holders in each GEO, Partner org and the GPO team to drive the Architecture Curriculum on the Black Belt Partner Academy. Monitoring Usage of the content by Partners and aligning Global trainings/ events to adopt increase in traction. Validate content and engagement strategies with all relevant stakeholders whilst driving adoption. Develop assessment criteria for successful certification and deal with partner queries wherever required. Align demos & labs within these learnings to offer efficient hands-on to the cisco partners. Make learning interesting & engaging wherever possible. Keep the content refreshed/ updated/ maintained and launch new learning when and wherever necessary prioritizing partner growth, market trends and interest. Drive Adoption of Black Belt curriculum via GEO Communities and presenting the platform Globally at several platforms to increase traction. Drive alignment between Virtual and Physical training events in each Geo to track end to end education and partner capabilities. Communicate with Aspirants/ Validation Engineers regarding rejection of submissions or results of screening. Maintain a list of Evaluation Best Practices and Learnings Host and deliver quarterly Architecture updates to the relevant Geo participants and Cisco Stakeholders. Vet and validate Black Belt aligned content that is hosted by Cisco and Learning partners. Building Partner and GEO Communities around education and drive Return on Education (ROE) Metrics. Forecast future/ market trends and orient strategies to capture maximum benefits. Desired technical and interpersonal skills include, but are not limited to: IT graduate with hands on experience in Cisco technologies CCNA and/or CCNP certifications (preferred) Strong communication skills 4+ years of related experience in training and enablement Very Good understanding on Cisco Architectures and Solutions Experience in Partner ecosystem (preferred) Programmability Focus and skillset (preferred) Understanding of Cisco Cloud strategy Desire and ability to learn new technology and solutions. Preferred skills and requirements 5+ Years of experience on one or more Cisco Architecture with focus on Service Provider Architecture. Understanding and hands on experience preferred in the detailed sub technologies for Cisco Service Provider on SP Routing, Optical and Automation tools, with added knowledge and understanding on RON, Routed PON, and Private 5G is preferred. Ability to keep up with the industry transitions & well versed with the priorities of today viz Cloud & AI. Ability to handle complex tasks and exceed client expectations. Ability to understand and capture technical as well as business requirements. Self-starter with excellent Presentation skills and consultative skills. Strong Analytical, Communication both written and verbal – Business writing skills, Interpersonal and Organizational Skills with good “people skills” to match. Expertise in working in fast-paced, high-tech environments requiring skills in scheduling, management, team leading, resource coordination and team building.
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role We are seeking a highly skilled and experienced Security Consultant to join our team. The ideal candidate will have expertise in designing, implementing, and managing advanced security solutions, with hands-on experience in Cisco ISE, FTD, Palo Alto Firewall, Cisco Secure Workload (Tetration), and Secure Network Analytics (StealthWatch). The role requires a deep understanding of network security, threat mitigation, and compliance frameworks. Key Responsibilities Design, implement, and manage Cisco ISE for network access control and identity-based security policies. Deploy, configure, and optimize Cisco Firepower Threat Defense (FTD) solutions to enhance perimeter security. Manage and maintain Palo Alto Firewalls, including policy creation, threat prevention, and logging. Cisco SD-Access & Catalyst Center (DNAC) Experience – Supports DNAC automation, SD-Access fabric deployment, and troubleshooting, including greenfield/brownfield deployments, fabric builds, and endpoint onboarding. Implement and optimize Cisco Secure Workload (Tetration) for workload protection, micro-segmentation, and policy enforcement. Utilize Cisco Secure Network Analytics (StealthWatch) for network traffic analysis, anomaly detection, and threat response. Conduct security assessments and provide recommendations to improve network security posture. Collaborate with IT teams to design security architectures that align with business needs and regulatory requirements. Perform incident detection, response, and forensic analysis to mitigate security threats. Document security policies, procedures, and configurations for compliance and operational efficiency. Basic Qualifications B. Tech / B.E. in computers or master’s degree in computer science. Hands-on expertise with Cisco ISE, Cisco SD-Access & Catalyst Center (DNAC). Proven experience in network security consulting, design, and implementation. Hands-on expertise with Cisco ISE/DNAC, FTD, Palo Alto Firewall, Tetration, and StealthWatch. Strong knowledge of firewall policies, VPNs, IDS/IPS, and threat intelligence. Understanding of zero-trust architecture, micro-segmentation, and endpoint security. Preferred Qualifications Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and client-facing skills. Certifications such as CISSP, CCNP Security, PCNSE, or equivalent are preferred. Familiarity with industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR will be added advantage. Excellent communication and leadership skills. Strong analytical and problem-solving abilities. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Posted 1 week ago
4.0 - 8.0 years
4 - 8 Lacs
Hyderabad, Navi Mumbai
Work from Office
Experienced in implementing and maintaining LAN/WAN/WLAN, configuring Cisco switches/routers, managing firewalls (Cisco ASA, Fortinet), wireless tech (Cisco, Meraki, ISE), with strong troubleshooting skills in routing, switching, and network security
Posted 1 week ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Company Overview: Crest Data is a leading provider of data center solutions and engineering/marketing services in the areas of Networking/SDN, Storage, Security, Virtualization, Cloud Computing, and Big Data / Data Analytics. The team has extensive experience in building and deploying various Data Center products from Cisco, VMware, NetApp, Amazon AWS, EMC, and other Global hi-tech Enterprises . Crest Data Systems provides various engineering services including Software Development, QA/Automation, 3rd party Integration/building connectors. Crest also provides various Professional Services including Data Center Training, POC testing, Network Design/Implementation/Migration, and Sales Enablement. Company URL: http://www.crestdata.ai We are looking for dynamic technical leads to join our engineering team in Ahmedabad. The primary responsibility will be to help manage, develop & design the requirements shared by our Global Fortune 500 clients in Data Analytics, Security and Cloud segments. The job requires strong expertise in Javascript & Node.Js programming language. Key Skills & Responsibilities - 4+ years of experience in software architecture, system design and development. Strong expertise in a javascript programming language. Experience working on typescript would be an added advantage. Minimum 3 years of extensive experience on Node.js programming language. Prior experience dealing with customers directly. Can do effective client communication. Experience in developing RESTful Web services using any framework Strong Computer Science fundamentals in Object-Oriented Design and Data Structures. Experience with working on Agile Software development methodology Experience with Linux programming, or expertise in the areas of Big Data, Networking, Storage, or Virtualization is a big plus Excellent oral and written communication skills, problem-solving and analytical skills Must be able to succeed with minimal resources and supervision.
Posted 1 week ago
16.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
About BNP Paribas Group BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region. About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Businessline/Function The Network Infrastructure and Telecom team is responsible for supervising, monitoring and developing the Networks, Infrastructure and Telecommunication of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Telecom Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management. Job Title Network Engineer Date Department: ITIP Location: ISPL – Bangalore Reports To Business Line / Function: (Direct) Manager – Networks and DC Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose The main activities of the Network engineer is to deliver remote network management services across different domains of network and Security. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. Security services would mainly include support on firewall, Proxies, IPAM, Load Balancers, NAC and HSM’s. The candidate will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Direct Responsibilities A focal point for technical escalations. Coordinates root cause analysis for all day-to-day technical issues in client environments and establish recovery and prevention processes. Coordinates with onshore teams; interface with customers, vendors and partners for issue resolution. Assists the Team Leads/Delivery Manager in maintaining SLA adherence. Has certifications and formal trainings in the chosen area. Defines, implements and enforces standards and understands exception handling. Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design Strong knowledge of IT project lifecycles ITIL and Change Management experience Technical & Behavioral Competencies Minimum 16 years of education required 5 to 8 years of work experience required, minimum 4 years of relevant work experience required large enterprise networks Basic skills in implementation and administration of Local Area Networks, Wide Area Networks and network security (VLANs) and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static/dynamic routing protocols(EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) is expected. Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet, etc.) and Proxies (MacAfee, etc.). Trouble shooting skills to identify faults and ensure timely repairs. Experience in administration and troubleshooting of IPAM systems – DNS/DHCP/NTP (Infoblox) Deep expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper/Nortel, WAN Links using MPLS transport; Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP). Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Experience in network security, load balancers Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Specific Qualifications (if Required) B.E or Equivalent CCNA (Routing & Switching) Checkpoint Security Administration or Fortinet Network Security Technology/Solutions ITIL V3 Foundation desirable Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication Skills - Oral & Written Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and adapt a process Education Level Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if Required) Ability to engage customers independently for ongoing incidents; high level of ownership and initiative needed; needs to work independently with minimal or no supervision. Excellent written, oral and presentation skills. Should be able to articulate technical concepts in documentation. Qualifications - External NA
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Role: L1 Engineer -Technical Operations Location: Indore, MP (work from office only) Shift: 24/7 support Experience range: 1-3 years only Must Have's: Linux proficiency, production support, deployment, Incident management. Requisition Description: - We are seeking an experienced L1 Engineer to join our team at Indore location. The ideal candidate will have proven experience working in a 24/7 support environment and a strong background as a Production Support Engineer or in a similar role. The candidate should possess basic/intermediate knowledge of IT infrastructure, including networks, servers, and databases, and be proficient in troubleshooting both hardware and software issues. Certification in relevant technologies such as ITIL, Microsoft, Linux admin or Cisco is a plus. This role requires excellent communication and interpersonal skills to effectively interact with end-users, gather additional information about reported issues, and provide clear and comprehensive explanations of technical solutions. The candidate should be well-versed in Linux operating systems, have experience in providing production support for end customers, and be skilled in deploying applications in production environments. Additionally, the candidate should have experience working at customer locations and using monitoring tools and practices to ensure system performance and reliability. Roles and responsibilities: - Primary Skills: - Basic Linux Knowledge: - Familiarity with Linux operating systems, including basic commands and file system navigation. Production Support: - 1-4 years of experience in providing production support for end customers. Troubleshoot and resolve production issues in a timely manner. Deployment: - Skilled in deploying applications in production and other environments. Ensure smooth and error-free deployment processes. 24/7 Support: - Comfortable working in a 24/7 support environment. Prior experience in providing 24/7 support. Monitoring: - Well-versed in monitoring tools and practices. Ensure system performance and reliability. Customer Support: - Strong communication skills to interact with end customers. Provide basic troubleshooting support. Documentation: - Document issues, resolutions, and standard operating procedures. Maintain accurate and up-to-date records. Ticketing Systems: - Experience with ticketing systems like JIRA, ServiceNow, or similar. Manage and resolve tickets efficiently. Problem-Solving Skills: - Basic problem-solving skills to handle common issues. Escalate complex problems to higher levels. Server Management: - Experience in managing physical servers, including setup, OS installation, maintenance, and troubleshooting. On-Site Experience: - Experience working at customer locations. Provide on-site support and ensure customer satisfaction. Secondary Skills: - Time Management: - Manage multiple tasks and prioritize them effectively to meet deadlines and service level agreements (SLAs). Customer Service Orientation: - Focus on providing excellent support and maintaining a positive relationship with users and clients. Basic Scripting: - Knowledge of basic scripting (e.g., Bash, Python) to automate routine tasks. Adaptability: Adapt to new tools, technologies, and processes as the production environment evolves. Stress Management: - Remain calm and effective under pressure, especially during critical incidents.
Posted 1 week ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Experience : 4 – 10 Years Work Location : Hyderabad Work Mode : Work from Office Primary Skills : Routing & Switching : Strong understanding of L2/L3 networking Load Balancers/WAF : Hands-on experience with A10 , F5 , Citrix NetScaler Firewalls : Working knowledge of FortiGate , Palo Alto , Cisco ASA , Checkpoint Switches : Configuration and troubleshooting on Dell and Cisco switches Virtualization Networking : VMware Networking concepts Cloud Networking : Azure : VNet, Peering, NSG, UDR, VPN (S2S/P2S), Load Balancer, ExpressRoute, App Gateway (WAF), CDN, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front Door, Bastion, NVA, Network Watcher AWS , OCI , GCP : Exposure to networking services on these platforms Job Responsibilities : Design and implement complex network architectures and cloud network solutions Actively troubleshoot and resolve customer issues related to on-prem and cloud networks Plan and execute deep-dive technical activities and lead network-related projects Manage and close support cases efficiently using internal ticketing systems Ensure SLA compliance, incident lifecycle management, and knowledge base contributions Drive process improvement and maintain documentation in the central repository Participate in on-call support rotation Collaborate cross-functionally to align network infrastructure with business needs Mentor team members and share technical knowledge through how-to guides and meetings Requirements : Hands-on experience in routing, switching , and firewall/load balancer technologies Strong background in hyperscale cloud networking (Azure mandatory; AWS, OCI, GCP desirable) Exposure to ITIL practices ; ITIL certification is a plus Experience working with ticketing tools and monitoring systems Excellent communication and presentation skills Ability to handle client interactions , understand requirements, and suggest solutions Must be self-driven , proactive, and capable of managing deadlines Certifications (Preferred) : Cisco CCNP (preferred) or multiple CCNA certifications CCIE (desirable) Azure / AWS certifications are an added advantage ITIL Foundation certification
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Meet the Team The Enterprise Switching organization delivers top-tier products, with the Catalyst Cat9000 series leading in core, aggregation, and access switching for security, IoT, and Cloud. These switches are essential for SD-Access, Cisco's intent-based networking architecture, offering the bandwidth, speed, and scale needed for hybrid work environments. They improve security with PoE power and AI/ML for zero-trust security and provide outstanding network experiences both on-premises and in the cloud through Cisco DNA Center or the Meraki Dashboard. The new Catalyst 9000X models offer flexible operations and secure, high-speed performance. Our team is world-class for creating industry-leading products that have redefined the enterprise market for decades through innovation. Your impact Looking forward to getting an exciting start to your career? You will bring your outstanding talents to the group that works on Cisco's Switching technology, which large enterprises now consider to be the Networking Equipment of choice for critically important networks. In your role as a Software Engineer, you will develop and integrate products that are deployed by some of the leading Enterprises in the world. You will work with a BU-wide vibrant technical community, learning from experts and translating this learning into exciting opportunities for personal growth. You will work on networking equipment that forms a crucial backbone of many offices, hospitals, educational and financial institutions. You will learn about ground breaking technologies and platforms while developing software for these equipments. Experience the exhilaration of taking a product through development and integration. Minimum Qualifications 4 - 8 years proven experience in internetworking technologies and applications. Good experience in developing software in C, under multi-threaded environment with Excellent problem-solving skills SDK Development: Design, implement, and maintain SDKs that enable seamless integration between software applications and underlying hardware or network layers Familiarity with DPDK (Data Plane Development Kit), P4 programming language, or similar frameworks for high-performance packet processing. Experience with hardware platforms such as ASICs, FPGAs, or NPUs Hands on Data Structures, Operating Systems and Data Networking fundamentals Experience in development of Layer 2 (Ethernet) and/or Layer 3 Networking protocols including Routing, IPV4/6 (unicast/multicast) Is preferable Expertise in working with Linux OS Experience in any Cisco OS – XR, XE or NXOS would be a plus Preferred Qualifications Bachelor’s degree in computer science or related field (MS preferred). Good hands on implementation experience with one or more of the following: RTOS Internals, High Availability, IPC, Memory management, Distributed communications Infrastructure, Serviceability, Linux, Containers, Virtualization #WeAreCisco #WeAreCisco where every individual brings their outstanding skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be advised allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reinvent their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Add French Translation No
Posted 1 week ago
7.0 years
0 Lacs
Goregaon, Maharashtra, India
On-site
Job Description We are seeking a highly skilled and proactive Cybersecurity Engineer with deep expertise in Micro-Segmentation and Data Loss Prevention (DLP) technologies. This role will be instrumental in designing, implementing, and managing security strategies to prevent lateral movement within the network and safeguard sensitive data against unauthorized access or leakage. Roles & Responsibilities :- Micro-Segmentation Design and implement micro-segmentation strategies using tools such as VMware NSX, Illumio, Guardicore, or Cisco Tetration. Perform network traffic analysis and application dependency mapping to define security zones. Collaborate with network and application teams to deploy and fine-tune segmentation policies with minimal business disruption. Monitor and adjust policies to respond to emerging threats or changes in business architecture. Ensure micro-segmentation aligns with Zero Trust architecture principles. Data Loss Prevention (DLP): Implement and manage enterprise DLP solutions (e.g., Symantec, Microsoft Purview, Forcepoint, McAfee). Define DLP policies and controls to detect, monitor, and prevent unauthorized sharing of sensitive data across endpoints, emails, cloud, and network channels. Conduct regular tuning and testing of policies to reduce false positives while maintaining strong enforcement. Collaborate with legal, compliance, and data governance teams to ensure alignment with regulatory and organizational requirements. Generate regular reports and metrics on policy violations, incidents, and effectiveness. Qualification :- Bachelor’s degree in Computer Science, Information Security, or a related field. 4–7 years of experience in cybersecurity, with at least 2+ years in micro-segmentation and/or DLP implementation and operations. Hands-on experience with segmentation tools (VMware NSX, Illumio, Guardicore, etc.) and DLP platforms (Symantec, Microsoft Purview, etc.). Strong knowledge of network protocols, firewall policies, and endpoint security. Familiarity with regulatory standards such as GDPR, HIPAA, PCI-DSS, etc. Relevant certifications (preferred): CISSP, CISM, CCSP, CEH, or vendor-specific (e.g., Illumio Certified Engineer, Microsoft Information Protection certification).
Posted 1 week ago
4.0 - 12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About the Company We at Capgemini Engineering are hiring For Network Engineer. About the Role Job Location: Bangalore, Gurgaon & Mumbai, Pune Experience required: 4 to 12 years Notice Period: 90 days Max, Early joiner preferred Responsibilities Proficiency in Japanese Language – JLPT N2 or above preferred Hands-on experience in Routing & Switching – Cisco routers, switches / Any networking background Knowledge of TCP/IP, OSI Model, DNS, DHCP, VLANs, and NAT Incident & Service Request handling in enterprise environments Ability to communicate effectively with Japanese-speaking stakeholders CCNA/CCNP Certification or progress toward it Experience working in bilingual (Japanese English) client environments Understanding of basic cloud networking (AWS/GCP/Azure) Qualifications Education - Engineering Grad Required Skills Relevant skill set as mentioned in the responsibilities. Preferred Skills Good-to-Have skills as mentioned in the responsibilities. Equal Opportunity Statement Capgemini Engineering is committed to diversity and inclusivity. If Interested candidates with relevant skill set can apply and share their updated resume at rachna.a.yadav@capgemini.com
Posted 1 week ago
11.0 years
0 Lacs
Sion, Maharashtra, India
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Install, configure, and manage Nutanix storage and VDI solutions Deploy and manage Nutanix clusters, VMs, networks, and backups Monitor and maintain cluster performance, handle alerts, upgrades, and support Manage disaster recovery using Nutanix, VMware, and Hyper-V Administer physical and virtual Windows servers Lead and mentor team members; drive process improvements Document and analyze server infrastructure changes Provide 24/7 support Your Profile Experienced L3 Nutanix & VMware Engineer with 6–11 years of expertise in managing and optimizing enterprise infrastructure. Skilled in Nutanix unified storage, VDI solutions, cluster deployment, and disaster recovery using VMware, Hyper-V, and CISCO UCS. Proficient in Windows Server (2008–2022) administration, Prism Central, and infrastructure monitoring. Strong troubleshooting, documentation, and leadership capabilities. Certified in MCSA / MCITP / Nutanix / VMware. Flexible, research-driven, and committed to 24/7 support environments. What Will You Love Working At Capgemini Work with advanced platforms like Nutanix, VMware VDI, CISCO UCS, and Hyper-V, enhancing your hands-on experience with modern infrastructure. Take on technical leadership roles, mentor peers, and contribute to process improvements, helping shape the team’s success. Communicate and collaborate with professionals across geographies, enhancing your interpersonal and communication skills. Engage in cluster management, disaster recovery, and server administration across hybrid environments, offering variety and challenge. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 week ago
6.0 years
0 Lacs
Indore, Madhya Pradesh, India
Remote
JOB PURPOSE: Solution Architect responsible for building IT Manage Services Solution QUALIFICATION: Bachelors of Engg in IT/ related fields EXPERIENCE: 6+ years of experience in the managed Service Domain RESPONSIBILITIES (INCLUDES ALL TASKS): • Understand customer’s IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations/model and the ROI over outsourcing. • Conduct/Participate in customer workshops for demonstrating business cases & managed services model. • Respond to RFI/RFP received from Sales • Excellent interpersonal communications and negotiation skills • Present/ Demonstrate Managed Services Solution • Develop cost effective & scalable delivery models with SLA based support services. • Develop effort estimates for the proposed managed services solution across delivery models (onsite/offshore-Remote/Hybrid/Shared/Dedicated). • Ensure the solution proposed is optimally designed for the customer and as per the standard Practice • Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects • Should have good understanding in service quality. • must be well versed in IT operations standards such as ITIL TECHNICAL SKILLS /COMPETENCIES: MANDATORY Skills & Experience • Broad foundational knowledge of IT infrastructure technologies – including Microsoft Exchange, Active Directory, IIS, TMG, ISA, SharePoint, Storage Area Networking (EMC, NetApp, or other), Data networking (Cisco, HP, Nortel), IP Telephony (Cisco, Nortel, Avaya), VMware vSphere, Citrix XenApp, MS Hyper-V etc. Technical certifications – Microsoft, Cisco, VMware, etc. SOFT SKILLS: MANDATORY • Knowledge in the ITIL Frame Work life cycle
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Tardeo, Mumbai, Maharashtra
On-site
Role : Hardware and Networking Engineer Job type: Full time. Role type: Technical. Location: Mumbai Job summary: We seek a talented and knowledgeable network engineer to manage our company's network and its systems. The primary duties are maintaining computer infrastructure, network hardware and other related IT systems, troubleshooting potential network issues, protecting data from online attacks and replacing faulty network hardware components when necessary. Responsibilities: · Design and deploy functional networks (LAN, WLAN, WAN) · Configure and install various network devices and services · Monitor and maintain the network infrastructure and systems · Perform network upgrades and documentation · Troubleshoot hardware and network issues · Administer firewalls, routers, switches, and other network equipment · Ensure network security and connectivity · Collaborate with other IT teams to improve internal processes Qualifications: · Bachelor’s degree in Computer Science, Engineering, or related field · Proven experience as a Network Engineer or Hardware Engineer · Relevant certifications (e.g., CCNA, CompTIA Network+) · Strong understanding of network infrastructure and hardware · Excellent problem-solving and diagnostic skills · Ability to work independently and in teams · Good communication skills. Skills · TCP/IP · LAN/WAN · Network Protocols · Firewall Configuration · Router and Switch Management · Troubleshooting · Network Security · Wireless Networking · Cisco Systems · VPN Configuration About Andesoft Consulting: Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers Web architecture, CMS, and CRM technologies, Market and business analytics to achieve better market segmentation and campaign management. Some of the business verticals we specialize in include Health Care, Financial Services, and Public and Non-profit Sectors. Company Profile: http://www.andesoftconsulting.com Pay: Rs 2,00,000-Rs 3,00,000 PA Experience : 2 years (Preferred) Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Schedule: Day shift Ability to commute/relocate: Tardeo, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: relevant work: 2 years (Required) Work Location: In person Expected Start Date: 28/07/2025
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Infosec Manager (Ciso) They need one resource of 8-12 years of experience as an infosec Manager but titled as Cisco . Key roles include following RBI guidelines, implementing and suggesting new security policies also executing the key deliverables in the security space as suggested by the organization. This position has been created to meet the regulatory guidelines of the RBI. Location: Mumbai - VPTS, Mumbai, Maharashtra, India
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Systems Engineer in our IT Services industry, based in Bangalore North and Hyderabad, Karnataka, India, you will play a crucial role in providing technical assistance to our users via phone, email, and chat. Your responsibilities will include managing incidents and problems in our incident management system, ensuring effective communication between users and technical escalation teams. To excel in this role, you must have strong oral and written communication skills. You will be required to energetically follow up on open incidents, provide status updates, and escalate problems to the appropriate teams when necessary. It is essential to maintain high-quality ticket documentation, category selection, and overall ticket hygiene. You should possess 2-4 years of relevant experience in troubleshooting technical issues related to desktops, laptops, mobile devices, and Cisco phones. Additionally, a deep understanding of virtual computers hosted via ESX servers, along with experience in configuring and troubleshooting them, is crucial. Proficiency in Active Directory, networking, messaging, and hardware is necessary. Experience in troubleshooting Microsoft Office applications, including Teams and O365, as well as VPNs, RSA SecurID, and corporate applications on mobile devices through MDM services, is highly desirable. Familiarity with Cisco phones, IP phones, Jabber, and Zoom troubleshooting is also beneficial. Knowledge of incident management and experience with Turrets will be advantageous. The role may require extended working hours based on business needs, and you must be willing to work in rotational shifts and weekends. The ability to perform under high-pressure situations is essential. Required skill sets include MDM, mobile devices, networking, Active Directory, and Cisco. Additional skill sets in RSA, vendor management, VPN, documentation, incident management, liaison, master data management, Microsoft Office, and technical assistance will be valuable in this role. If you are a proactive and detail-oriented individual with a passion for resolving technical issues and providing exceptional support to users, we encourage you to apply for this position.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Category: Administration Main location: India, Tamil Nadu, Chennai Position ID: J0625-1027 Employment Type: Full Time Position Description: Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Python Ansible Automation Position: Senior Systems Engineer/Lead Analyst Experience: 7+ yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0625-1027 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: 1) Scripting: Ability to script proficiently with your platform's built-in language (PowerShell for Windows of Bash Lor Linux) Basic programming concepts Tech-savvy with Python data structures to handle complex automation 2) Intermediate level knowledge in Linux Operating Systems (mainly Red Hat Enterprise Linux) 3) Advanced knowledge in Git - Source Code Management System, GitLab - Git Repository, Container Runtimes (Podman/Docker) 4) Familiarity of Red Hat container registry "registry.redhat.io" and container image registry "quay.io" 5) Comprehensive experience/knowledge in Ansible Automation Concepts: Extensive knowledge of Yaml and Json design and implementation of advanced Ansible playbooks simplifying ansible playbooks using ansible roles Thorough knowledge in Ansible Content Collections and Ansible Galaxy Excellent troubleshooting and analytical skills of ansible playbooks Configuration of Ansible Automation Controller UI components Integration of Ansible Automation platform with GitLab/GitHub and optionally DevOps CI/CD workflows Automation of Configuration management, deploying applications, provisioning and testing servers, patch management and server hardening 6) Intermediate level knowledge on (Kubernetes, VMware, KVM) platforms 7) Intermediate level knowledge in: Networking (Cisco ACI, F5 LB, FortiGate ecosystem) SAN Storage (Netapp, Purestorage, Hitachi etc..) Must to have Skills: Python /automation and Ansible with Linux /Redhat Knowledge Good to have Skills : Excellent customer interfacing skills. Excellent written and verbal communication skills. Participating in Daily Standups and weekly reviews Strong attention to detail and outstanding analytical and Problem-solving skills. Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Skills: Ansible English Unix Linux What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.
Posted 1 week ago
4.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Bangalore, Karnataka, India Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site & Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up & drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software’s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues & support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor’s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Exposure in Intune, Powershell, AVD And Azure AD will be of great benefit Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thane (Hiranandani) Joining time needed : 15 days /Immediate Perks and Benefits Health & Wellness Dental Insurance Vision Insurance Health Insurance Life Insurance Paid Time Off PTO / Vacation Policy Paid Holidays Financial Benefits 401K / Retirement Plan Tuition Reimbursement Employee Stock Purchase Plan Office Perks Work From Home Policy
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
- 5+ years of developing a team of technical professionals across multiple locations experience - 2+ years of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of professional or military experience - Knowledge of Linux or Unix systems administration Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon Global IT Support! We’re looking for people who strive to “Work Hard. Have Fun. Make History.” Amazon, is seeking bright, adaptable, and hardworking applicants to work at our Corporate Offices in the National Capital Region, India. IT Support Managers work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Manager II excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of Leadership skills and technical aptitude over a large scope of IT software, hardware, and networking disciplines. About The Role As an IT Support Manager II, you will use your Leadership & technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to Lead a technical IT Team who take care of customer issues in time of crisis to get them working again. You are actively expanding your scope considering customer need. Responsibilities include, but are not limited to · Managing team of ITSEs · Co-ordination with other internal & external stake holders. - Support virtual or physical events and town halls for India - Manage Audio Visual devices and services in India · SL governance for team ensuring services uptime for customers. · Helping and leading team to troubleshoot difficult IT problems. · Lead continuous improvement efforts. · Audit the quality of work performed and provide constructive feedback when necessary. · Automate manual tasks; create/improve small tools that help make team operations more efficient. · Be the first point of escalation. · Senior Level Customer Support. · Participate in hiring, training and development of team. Basic qualifications • Bachelor’s degree in Computer science or IT related field. • 4+ years of experience in two or more of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI) • 4+ years of experience troubleshooting skills in a multi-user high availability environment • Experience in Audio Visual devices and services • 4+ years of experience in virtual or physical events and town halls • 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP • 4+ years of experience in leading Technical team. Preferred qualifications • Bachelor’s degree in Computer science or IT related field. • Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience • ITIL certification • Experience in Audio Visual devices and services • Experience in Linux, Microsoft, and network systems administration • Strong troubleshooting skills of very complex systems • Ability to explain complex IT concepts in simple terms • Excellent written and verbal communication skills • Ability to manage high priority projects Knowledge of hardware architectures Experience with system management tools and client/server environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 week ago
35.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview We’re seeking a high-accountability Marketing Manager with deep expertise in digital marketing, content creation, and executive-grade storytelling. The ideal candidate is hands-on, self-driven, and brings structured execution to strategic marketing programs. This business-critical role will own digital presence, website operations, and content support for high-value sales and partner initiatives. What You’ll Do As The Marketing Manager Website & Digital Platform Management Take complete ownership of the updates, integrations, maintenance, and partner content for the Zones India website and microsites. Drive alignment with global teams for timely website rollouts and version control. Ensure content accuracy, UI consistency, and web-readiness for SEO and lead-gen. Coordinate with agencies and global stakeholders to maintain and evolve Zones India’s web presence. Content & Storytelling Create compelling marketing content, such as case studies, service decks, capability brochures, product write-ups, and blogs. Build high-quality PowerPoint presentations for sales, leadership, and external meetings, ensuring brand and message clarity. Translate complex technical and business inputs into clear, engaging narratives. Support copy and messaging for web, LinkedIn, email, and internal communications. Digital Campaign Execution Run digital campaigns across email and social media (LinkedIn) to drive awareness, engagement, and qualified leads. Build and execute campaign workflows from design briefing to execution and reporting. Analyze performance data and drive iterative improvements. Cross-Functional & Stakeholder Alignment Engage actively with sales, presales, OEM marketing teams (e.g., Apple), global marketing, and creative agencies. Follow through on feedback loops, prioritize execution, and deliver without supervision or repeated follow ups. Ensure content, timelines, and digital actions are aligned with strategic goals. What You Will Bring To The Team 7–10 years of experience in digital/content marketing in B2B tech, IT services, SaaS, or agency setups. Excellent verbal and written communication skills, with proven ability to simplify and influence through content. Strong skills in PowerPoint storytelling, visually and contextually. Experience with CMS platforms (e.g., WordPress), SEO fundamentals, and campaign tools like HubSpot, LinkedIn Campaign Manager, or Mailchimp. Highly organized, independent, deadline-driven professionals who can manage multiple workstreams confidently. Tools & Advantageous Skills WordPress, HubSpot, Google Analytics, LinkedIn Ads PowerPoint (expert-level), Canva, or basic design tools Prior experience working with global teams or OEM partners is a plus This is a strategic execution role. We are looking for a self starter who leads projects end to end, brings clarity under ambiguity, and executes with discipline and creative edge. Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a Senior Network Engineer at our Bangalore-based team, you will be responsible for designing and maintaining high-performance and secure network environments. With over 7 years of experience in enterprise network engineering, you will showcase your expertise in BGP, EIGRP, and OSPF. Your strong knowledge and deployment experience in EVPN and VXLAN will be essential for configuring and troubleshooting firewalls to ensure security best practices are followed. Additionally, your in-depth experience with Cisco or Arista switching platforms in large-scale environments will be put to use for optimal network operations. Joining our team means being part of a high-impact group that drives innovation in enterprise networking. You will have the opportunity to work with modern, scalable technologies across dynamic infrastructure, contributing to the future of secure and scalable networks. In our collaborative and flexible hybrid work model, you will have the chance to work in-person from Monday to Wednesday and remotely for the rest of the week, offering a balance between teamwork and independent work. If you are a seasoned network engineer with a passion for cutting-edge data center and security technologies, we invite you to apply now or reach out to us for more details. Let's work together to build secure and scalable networks that shape the future of network engineering. #NetworkEngineer #BangaloreJobs #DataCenter #SecurityEngineering #EVPN #VXLAN #BGP #Firewall #HybridWork #Cisco #Arista,
Posted 1 week ago
2.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Job Title: Lead - Platinum Support Account Manager (PSAM-II) Job Description: We are looking for a highly skilled and motivated Platinum Support Account Manager (PSAM-II) to join our Platinum Support Team . In this role, you will serve as the primary technical support contact for Sprinklr’s largest and most complex enterprise customers. You will work closely with program managers and executive-level decision-makers to ensure an exceptional customer support experience. Additionally, you will act as an internal escalation point , collaborating with Sales, Customer Success, and Services teams to resolve critical issues efficiently. Key Responsibilities: Serve as the technical voice of the customer and advocate for their needs when escalating product issues. Proactively monitor case resolution times, ensuring strict adherence to SLAs for assigned accounts. Develop expertise in the client’s custom implementation, resolving issues without requiring engineering intervention. Conduct regular case reviews with customers, analyzing support trends, identifying pain points, and providing product updates. Collaborate with internal account teams to address reported issues and enhance customer experience. Participate in bridge calls for escalated issues, working directly with customers and engineering teams for expedited resolutions. Plan and execute key customer events in coordination with the Success and Managed Services teams. Provide internal stakeholder reports, highlighting customer health metrics and action plans for improvement. Share insights on new product features and release readiness, ensuring customers are well-prepared for upcoming changes. Troubleshoot and debug critical issues, working hands-on with support and engineering teams. Maintain the highest standard of service delivery for platinum customers. Offer social insights and strategic recommendations to enhance customer business practices. Design and configure Sprinklr solutions, aligning with best practices and client-specific needs. Provide consulting and advisory support during various phases of project implementation. Qualifications & Requirements: Fluency in English and Portuguese is mandatory. Experience in contact center operations is required. Hands-on experience with Voice and Non-Voice Contact Center applications, such as: Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. Strong customer relationship skills with the ability to support customers across multiple time zones, predominantly in the U.S. and LATAM. Willingness to work occasional weekends (bi-monthly), based on business needs. Technical expertise in: Voice protocols: TCP/IP, VoIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Contact center technologies: CTI, Voice recording, VoIP, Dialer, ACD, IVR, SBC. Unified Communication (UCaaS) and Cloud Platforms: CPaaS, MS Teams integrations, Voicemail, DID, and SIP-based communication. Network and analysis tools: Wireshark, SIP protocol debugging, rtp packet analysis. CRM platforms: Salesforce Service Cloud or similar systems for case management. 2+ years of experience in telecom, call center integration, and VoIP, including coding and SIP protocol interactions. 3+ years of experience in software support, account management, or client relationship management. Strong analytical and problem-solving skills, with the ability to interpret customer usage data and identify optimization opportunities. Exceptional written and verbal communication skills. Highly self-motivated, proactive, and ownership-driven. Ability to work effectively in a fast-paced, collaborative environment. Bachelor’s degree required, or an equivalent combination of experience and training. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Posted 1 week ago
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