7287 Cisco Jobs - Page 40

Are you a Cisco Data Center expert with hands-on experience in Nexus platforms, enterprise networking, and data center migrations? This is your chance to be part of a high-impact international project while working remotely from the comfort of your home. At Estarta, we are currently hiring on behalf of one of our long-term partners for a Senior Consultant role focused on delivering advanced Data Center and Enterprise Network services. 🔧 Key Skills We’re Looking For: - Strong hands-on experience with Cisco NX-OS, Cisco IOS, and Nexus 5K/7K - Deep knowledge of VPC, OTV, FabricPath, and VDC - Proven experience leading or supporting Data Center migrations - Familiarity with Python scripting for automation/validation - Strong communication & client-facing abilities - CCIE certification is highly preferred 📌 Why This Role? ✔ Remote work model (anywhere in India) ✔ Exposure to enterprise-level environments and cutting-edge tech ✔ Long-term engagement potential (1-year contract, renewable)

Job Summary: The Technical Support Engineer will be responsible for delivering remote conference room and audio-visual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to users and executives. Key Responsibilities Administrative Services: Assist in scheduling, modifying, and cancelling white glove conferences and webcasts. Manage the associated service Outlook mailbox. Create and analyze performance and usage metrics. Open, update, and resolve service tickets related to AV and webcasting technologies. Monitor and update support queues for current and upcoming AV technologies and webcast incidents. Escalate complex issues to third-level support or manufacturer/vendor support teams. Participate in meetings regarding current and future AV and webcasting systems. Maintain and update training and troubleshooting documentation. Video Call and Webcast Support: Ensure video endpoints are online and operational. Manage incident response during active calls and webcasts. Prepare and support webcast events, including creating event webpages and conducting dry runs. Monitor live webcast events and troubleshoot issues as needed. Report viewer metrics during and after events. Trim, encode, and distribute recorded on-demand copies of webcast sessions. Coordinate technology scheduling to ensure successful meetings. Webcast Video on Demand Services: Create and manage streaming VOD directories for Ford users. Manage user groups and multimedia storage on Ford’s network. Troubleshoot issues related to uploaded VOD content. Assist users with training on new and existing video technologies. Provide streaming metrics and analytics for hosted videos. Commissioning Services: Configure Cisco Video Conferencing Codecs and streaming encoders (e.g., VBrick Rev). Test endpoints and network devices. Review, verify, and backup configuration files to facilitate disaster recovery. Support the commissioning and decommissioning of conference rooms and AV devices. Conduct room testing, certification, and troubleshooting. Application Support: Provide Level 1 and Level 2 support for applications including MS Teams, Miro, Vbrick, and other agreed-upon platforms. Collaborate with Product Engineers to resolve application issues. Escalate critical issues to Level 3 engineering. Assist users with application usage and remote training. Manage support tickets within Ford’s ticketing system. Administer access requests and maintain support documentation. Qualifications: Proven experience in AV support, video conferencing, and webcast management. Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure. Strong troubleshooting and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Excellent communication skills, both written and verbal. Experience with ticketing systems and documentation management. Preferred Skills: Knowledge of webcast and streaming platforms. Experience with AV commissioning and room setup. Ability to train end-users on AV technologies.

Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIG • Our employees say “It’s the Best Place to Learn” • Opportunity to work with the Fortune 500 companies & learned colleagues. • Best remuneration in the industry. • Permanent Work from Home Note: Candidates from Non-Metro cities are preferred Job Description: Key Responsibilities: Conduct engaging and effective training sessions on Palo-alto and FortiGate firewalls for corporate clients. Experience with Cloud technologies (Azure or AWS) is a plus. Design, develop, and update course materials to ensure they are current and relevant. Create and configure lab environments for hands-on practice. Customize training programs to meet the specific needs and skill levels of clients. Develop and administer assessments to measure training effectiveness and participant progress. Stay updated with the latest developments in Palo-alto and Fortinet technologies.

Company Description Arrow PC Network is a leading IT Services Integrator delivering world-class IT infrastructure services across India. Our team comprises certified engineers and dedicated professionals who focus on innovation and cost-effective solutions. We are recognized partners of top technology leaders such as Dell Technologies, VMware, Cisco, and Microsoft. Arrow PC Network offers end-to-end services including strategy, consulting, designing, and implementation of sophisticated IT infrastructure. Our aim is to simplify complexities and enhance value, offering public, private, and hybrid cloud solutions including Microsoft Azure and Amazon Web Services. Role Description This is a full-time on-site role for a Sales Manager - Modern Workplace Solutions based in New Delhi. The Sales Manager will oversee sales operations, develop relationships with potential clients, and work closely with technical teams to customize solutions. Responsibilities include creating sales strategies, achieving sales targets, providing pre-sales support, and ensuring customer satisfaction. The role requires collaboration with partners to deliver modern workplace IT solutions that enhance business efficiency. Qualifications Proven experience in Sales Management, Client Relationship Management, and Business Development Expertise in IT Infrastructure, Cloud Solutions, and Modern Workplace Solutions Ability to develop sales strategies and achieve targets Strong understanding of public, private, and hybrid cloud technologies Excellent communication and negotiation skills Ability to work independently and collaborate with diverse teams Bachelor's degree in Business, IT, or related field Experience with major OEM products and technology solutions is a plus

Meet the Team The Cisco Security Business Group (SBG) focuses on empowering the world to reach its full potential, securely through its products. The SBG Security team supports this mission by building thoughtful partnerships with our internal partners to drive security strategy alignment across the SBG portfolio. Through these efforts, we deliver simple, effective security solutions for our internal customers that meet both market and industry expectations. Our team is responsible for delivering Security Cloud Control and our mission is to unify the user view for all products in SBG. Security Cloud Control centralizes security management for the customer’s Cisco solutions. The customer benefits include improved security outcomes, improved operational efficiency, easier setup and configuration and platform advantage for MSPs. As part of the team, you will be joining a team of versatile developers who are skilled in multiple tech stacks to support the different asks for Security Cloud Control. Your Impact : Exposure to frontend application development. Excellent understanding of design principles. Exposure to GitHub source control and CI/CD systems and concepts Strong advocate of security principles and Secure by Design development. Good understanding of Unit Testing and the benefits of code level quality assurance. Strong root cause analysis and diagnostic skills. Excellent communication skills, able to articulate and relay technical concepts to all audiences. Strong desire to build and sense of ownership. Minimum Qualifications: Preferred Qualifications: Excellent UI/UX skills. Understanding/Hands on knowledge of microapp framework. Good understanding of Agile practices. Experience with Application Performance Management. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Meet the Team Join Cisco's Strategic Partner Sales Team who collaborates with Cisco’s outstanding global, local and strategic partners to build innovative and differentiated solutions that help grow business. Your Impact As a member of the Team, you will be responsible for growing the overall Cisco business in line with Cisco priorities & handling executive relationships/ engagements, maintaining a strong governance and growing Cisco wallet share with the IT Service Provider (ITSP) partners. In this role, you will lead executive interactions, sales development and go-to-market alignment with your partners. You will need to build partnership plans which enable partner success through the development of a get-to-market and go-to-market plan. You will also need to work closely with the solution architect team to develop balanced partner solution offerings with multiple Cisco technologies that are embedded in partner service offerings across cloud & infrastructure services, cybersecurity & risk services, collaboration and full-stack observability. The role requires a working knowledge of the as-a-service business models and positioning the value of software and subscription with the key partners. Key Responsibilities: Develop and carry out ITSP partner strategy and business plan including sales, marketing, and go-to-market strategies, programs, and offerings Build and maintain executive relationships with leaders of key ITSP partners; handle quarterly executive business reviews (QBRs), communication plans both with internal and external stakeholders. Represent Cisco as an advocate of ITSP partner business and subject matter authority and presenter at internal and external events Serve as an escalation point to help resolve field conflicts using network of key contacts within both companies as well as knowledge of mutual businesses Take a lead in positioning Cisco value proposition, educating, and marketing across ITSPs with both traditional solutions as well as new technologies such as AI/ Gen AI. Lead the development and communication of the partnership performance analysis (financial performance, key metrics, and related insight) Working with ITSP partners BUs on Cisco products, working on joint solutions, drive proficiency through CoE and practicing development. Coordinate training and enablement plans for partner service delivery teams, ensure sufficient technical enablement to deliver Cisco solutions successfully Deliver on key outcomes as a success metric: increased skills and scale of your partner, measurable incremental pipeline, advocacy and increased mindshare for your partners internally and externally, case studies and references, design wins and repeatable solutions, and increased dedication and impact from partner Preferred Qualifications 12+ years of experience in Partner sales, Business development and sales, and product management Understanding of key industry trends & dynamics and driving the partners with GTM strategies and execution with strong governance. Knowledge of cloud & infrastructure solutions, cybersecurity & risk services, full-stack observability and collaboration. Experience of effectively collaborating with local, regional and corporate teams in a large cross-functional organization across time zones. Good planning and analytical skills with a proven track record to apply these skills to sophisticated situations with conflicting priorities Shown ability to partner with senior business leaders to understand requirements and deliver solutions that meet expectations Having experience of jumping in and solving sophisticated business operations issues with multiple stakeholders Why Cisco At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Job Description - VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Job Title: Lead - Platinum Support Account Manager (PSAM-II) Job Description: We are looking for a highly skilled and motivated Platinum Support Account Manager (PSAM-II) to join our Platinum Support Team. In this role, you will serve as the primary technical support contact for Sprinklr’s largest and most complex enterprise customers. You will work closely with program managers and executive-level decision-makers to ensure an exceptional customer support experience. Additionally, you will act as an internal escalation point, collaborating with Sales, Customer Success, and Services teams to resolve critical issues efficiently. Key Responsibilities: Serve as the technical voice of the customer and advocate for their needs when escalating product issues. Proactively monitor case resolution times, ensuring strict adherence to SLAs for assigned accounts. Develop expertise in the client’s custom implementation, resolving issues without requiring engineering intervention. Conduct regular case reviews with customers, analyzing support trends, identifying pain points, and providing product updates. Collaborate with internal account teams to address reported issues and enhance customer experience. Participate in bridge calls for escalated issues, working directly with customers and engineering teams for expedited resolutions. Plan and execute key customer events in coordination with the Success and Managed Services teams. Provide internal stakeholder reports, highlighting customer health metrics and action plans for improvement. Share insights on new product features and release readiness, ensuring customers are well-prepared for upcoming changes. Troubleshoot and debug critical issues, working hands-on with support and engineering teams. Maintain the highest standard of service delivery for platinum customers. Offer social insights and strategic recommendations to enhance customer business practices. Design and configure Sprinklr solutions, aligning with best practices and client-specific needs. Provide consulting and advisory support during various phases of project implementation. Qualifications & Requirements: Fluency in English and Portuguese is mandatory. Experience in contact center operations is required. Hands-on experience with Voice and Non-Voice Contact Center applications, such as: Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. Strong customer relationship skills with the ability to support customers across multiple time zones, predominantly in the U.S. and LATAM. Willingness to work occasional weekends (bi-monthly), based on business needs. Technical expertise in: Voice protocols: TCP/IP, VoIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Contact center technologies: CTI, Voice recording, VoIP, Dialer, ACD, IVR, SBC. Unified Communication (UCaaS) and Cloud Platforms: CPaaS, MS Teams integrations, Voicemail, DID, and SIP-based communication. Network and analysis tools: Wireshark, SIP protocol debugging, rtp packet analysis. CRM platforms: Salesforce Service Cloud or similar systems for case management. 2+ years of experience in telecom, call center integration, and VoIP, including coding and SIP protocol interactions. 3+ years of experience in software support, account management, or client relationship management. Strong analytical and problem-solving skills, with the ability to interpret customer usage data and identify optimization opportunities. Exceptional written and verbal communication skills. Highly self-motivated, proactive, and ownership-driven. Ability to work effectively in a fast-paced, collaborative environment. Bachelor’s degree required, or an equivalent combination of experience and training. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan. Job Description* Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. People Managers play a vital role in managing large teams of servicing/processing associates as mentors, problem-solvers, and performance boosters. Responsibilities* Manage teams, conflict situations and conduct performance discussions Mentor associates, enable talent, provide guidance, and encourage morale and performance improvements Respond to Escalation emails from internal partners & business contacts Partner with the teams and facilitate prioritization of work as per business need Ensure and drive strong process controls and governance around SLA and metric management Interact and build rapport with Business Partners & stakeholders Engage key stakeholders across levels and work through building agreement across solutions Approve high value transactions as per agreed 'Delegation of authority' Identify and suitably escalate risk issues or controls gaps, work towards risk mitigations through controls enhancements and create a risk proactive team culture, following the risk framework all through. Adopt an innovative approach to work and continuously identify and highlight process improvement opportunities Ability to analyze data and come up with strategies of effective capacity utilizations Understand and review global regulatory/compliance policies and identify controls Provide Subject Matter Expertise and Guidance to the team Coach and train seasoned SMEs to create adequate backups and strong supervisory pipeline including succession planning Assess & track training needs, create individual development plans and create career paths for team resources Requirements* Education* B Com, M Com, MBA (graduation in finance stream) Certifications - If Any Experience Range* 8-12 Years of relevant experience Foundational Skills* Business Process Excellence - Quality Assurance & Management, SOP Writing/Update Sharing, Process Map Creation │ Operational Risk - Inadequate or failed internal processes, people, and systems or from external events │ Reconciliation - Understanding on GLs, Past dues etc. │ Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents │ Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance │ Issues, Risks and Control Enhancements - Identification, documentation, monitoring, escalation and timely resolution of issues, risks, and controls │ Flexible and Open-Minded │ Positive Impact and Influence │ Developing Others │ Active Listening │ Attention to Detail │ Analytical Thinking │ Critical Thinking │ Communication Skill - Verbal/Written │ Design Thinking │ Process re-engineering skills │ Customer Focus │ Stakeholder Management & Network/Relationship Building │ Strive for Excellence/Change Management │ Empathy/Managing Emotions - Emotional Intelligence │ Inclusive Leadership/Manager and Leadership Effectiveness │ Team Building │ Entrepreneurial Initiative │ Conflict Management │ Interviewing Skills │ Negotiation Skills │ MS Office (Excel, Word, PowerPoint) │ Business Analysis (Translating business requirements into technical specs) │ Process Mapping Tools - MS Visio, Aris etc. │ Desired Skills* Overview & Navigation of Loan IQ │ Overview & Navigation of Clearpar │ Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets │ Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. │ Robotics - Reporting, Monitoring and Governance │ Functional knowledge of AI/ML tools │ Multi-Tasking │ Building Your Personal Brand │ Abstract Reasoning/Thinking │ Project Management - Agile, DMAIC, DFSS etc. │ Numerical Ability │ Collaborative Training & Communication Tools - Ex: Cisco WebEx, MS Team, Skype, Zoom etc. │ Overview & Navigation of WorkFusion │ Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. │ Project Management Tools - Jira, Confluence, JMP, Minitab etc. │ Work Timings* 18.30 hrs - 03.30 hrs (US Region) 19.30 hrs- 04.30 hrs (US Region) Job Location* Gurugram/Hyderabad

We Are Hiring: Network Support Engineer Experience Required: 1–10 Years Location: Delhi, Bengaluru Employment Type: Full-time We are seeking talented Network Support Engineers, SOC, NOC, Network Engineer, across experience levels to join our growing security and infrastructure team. The ideal candidates will be responsible for ensuring the security, integrity, and performance of our network infrastructure across cloud and on-prem environments. Key Responsibilities: Monitor and manage network security systems including firewalls, IDS/IPS, VPNs, and proxies Analyze and respond to security incidents and vulnerabilities Implement and enforce security policies, standards, and best practices Conduct regular audits of network architecture and access controls Collaborate with IT and DevOps teams to secure networks, applications, and endpoints Perform vulnerability scanning and penetration testing Assist in incident response planning and disaster recovery testing Required Skills: Strong understanding of network protocols, TCP/IP, firewalls, and intrusion detection/prevention systems Hands-on experience with tools such as Palo Alto, Fortinet, Cisco ASA, or similar Familiarity with SIEM tools and log analysis Understanding of secure network design, segmentation, and access controls Experience with VPN configuration, DNS security, and endpoint protection Certifications like CCNA Security, CEH, CompTIA Security+, or CISSP (preferred but not mandatory) Why Join Us? Work on high-impact security infrastructure projects Grow your career in a fast-paced, learning-driven environment Competitive compensation and flexible working options

Network Engineer The Senior Technical Services Analyst will be responsible for supporting technologies that include secure access service edge (SASE), firewall policies, load balancers, etc. Therefore, a strong understanding of networking is essential. Manage Juniper and Palo Alto firewall policies Manage F5 load balancers (LTM, APM, ASM). Manage Infoblox / IPAM and DHCP server deployment. Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures. Provide recommendation for application connectivity and Bechtels network/AD infrastructure requirements. Provide support for Cloud proxy solution (Zscaler, Global Protect PA). Provide third level technical support for application traffic flow and Internet access issues. Provide off hour support based on rotation. Mandatory Skills Strong understanding of networking fundamentals Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers Familiarity with Cloud Proxy Solution Netskope Experience with Infoblox IPAM Management Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols Understanding of HTTP traffic and SSL standards Proficiency in using network troubleshooting tools like Wireshark and Fiddler Certifications in Juniper, Cisco, and Microsoft technologies are advantageous Experience in scripting and automation is highly desired Knowledge of Cloud Infrastructure and Networking, preferably with Azure About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Key Responsibilities: Configure and maintain LAN/WAN, VPNs, and wireless networks. Manage and monitor firewalls and network security. Deploy and support cloud infrastructure (AWS / Azure / GCP). Perform system updates, backups, and troubleshooting. Document configurations and ensure system reliability. Requirements: 3+ years in system/network administration. Experience with firewalls (FortiGate, Cisco, etc.) and cloud platforms. Knowledge of networking protocols and server administration (Windows/Linux). Relevant certifications (CCNA, AWS, etc.) preferred. Strong troubleshooting and communication skills. Job Type: Full-time Pay: ₹10,294.48 - ₹40,242.20 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 9745463137 Application Deadline: 27/07/2025 Expected Start Date: 04/08/2025

Dear Candidate, We are hiring Sales/ Business development executive role for our company konverge Technologies. Experience: 1+ years Salary: As per industry Standerd Location: Banjarahills, Hyderabad. Skills: BDE, CISCO, Hardware sales, Networking Sales, If you are interested please share your updated cv on smrithi.p@konverge.co.in Job Types: Full-time, Permanent Pay: ₹12,353.67 - ₹25,000.00 per month Language: Hindi (Preferred) Work Location: In person

Job Title: Network Security Engineer Location: Hyderabad-IN Job Type: Full-Time No.of Positions : 2 Exp: 2-3yrs Budget : 12-18LPA + Key Responsibilities: Design, implement, and manage secure network architecture (firewalls, VPNs, IDS/IPS, NAC) Monitor networks for security breaches and investigate incidents Configure and manage firewalls, security appliances, and intrusion detection/prevention systems Conduct vulnerability assessments and penetration testing; remediate findings Develop and enforce security policies, standards, and procedures Manage secure access controls (e.g., AAA, RBAC, 802.1x) Analyze security alerts and provide appropriate responses and escalations Maintain and update security infrastructure (patches, firmware, rule sets) Perform risk analysis and provide recommendations for improvements Support compliance efforts (ISO 27001, NIST, GDPR, SOC 2, etc.) Collaborate with IT teams on secure deployment of new infrastructure or services Document all configurations, incidents, and procedures for auditing and knowledge sharing Required Skills & Qualifications: Bachelor’s degree in Computer Science, Infra Security, or related field 3+ years of experience in network and/or security engineering roles Strong understanding of network protocols and security technologies (TCP/IP, SSL, IPSec, DNS, etc.) Experience with firewalls and security platforms (e.g., Palo Alto, Fortinet, Cisco ASA, Check Point) Proficiency in intrusion detection/prevention systems, VPNs, and endpoint security Familiarity with SIEM tools (Splunk, QRadar, LogRhythm, etc.) Knowledge of authentication mechanisms (LDAP, RADIUS, SAML, MFA) Security certifications such as CEH, CCNP Security, Palo Alto PCNSA/PCNSE , or CompTIA Security+ Preferred Qualifications: Experience in cloud security (AWS, Azure, GCP) Scripting skills (Python, PowerShell, Bash) for automation Exposure to Zero Trust Network Architecture (ZTNA) and SASE frameworks Understanding of threat modeling and advanced persistent threats (APT) Familiarity with regulatory standards (HIPAA, PCI-DSS, etc.) Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,800,000.00 per year Work Location: In person

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Consultant, Wireless Network Engineer! In this role Administrator who would help to monitor, test, troubleshoot and resolve Wi-Fi/Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches, wireless devices. Responsibilities Designing and implementing new network solutions and/or improving the efficiency of current networks. Installing, configuring and supporting network equipment including routers, switches, wireless devices Configuring firewalls, routing and switching to maximize network efficiency and security. Maximizing network performance through ongoing monitoring and troubleshooting Provide critical thinking to complex problems in a 24/7, mission critical network environment. Process, monitor and prioritize trouble tickets. Automate the tasks, which should be automated. Provide support and administration of customer firewalls and security appliances. Provide support and administration of customer network load balancing appliances. Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN, Rukus, AAA, Nokia, BENU Servers, AP Controllers Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix Knowledge about Security products Cisco ISE, ASA firewall, Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA. Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology Good amount of hands-on experience in Network health monitoring Tools Knowledge about ITIL Framework and Remedy – Like service now. Having strong operations skills to implement network changes and following ITIL process, change management. Handling escalations. Arranging scheduled upgrades, investigating faults in the network. Updating network equipment to the latest firmware releases Reporting network status to key stakeholders Troubleshoots network problems. IP address auditing. Establishes networking environment by designing system configuration and directing system installation. Defines, documents, and enforces system standards. Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Thorough understanding of the TCP/IP protocol. Detailed knowledge of the OSI layers 1-4 and 7 associated equipment. Firewall: Palo Alto Load Balancers Switches: Cisco Qualifications we seek in you! Minimum Qualifications / Skills Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required. Proven communication skills when working with other technical towers to work out issues. Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude. Must understand various logging methods and security event terminology. Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues. Proven communication skills when working with other technical towers to work out issues. Preferred Qualifications/ Skills Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude. Good ITIL knowledge Flexible to work for 24x7 process. Excellent Communication and interpersonal Skills Ability to prepare Dashboards and Reports Experience of working independently & as a team player Should have a proactive work approach and ability to think out of the box. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 24, 2025, 1:55:23 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes – ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be Hybrid, but you will be working closely with the teams in the United States and Canada through video chat, instant messaging, e-mail, phone, and our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8 goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations. Roles and Responsibilities: Function as the customer’s single point-of-contact for problem identification and resolution for issues that have been escalated by the team Manage the dispatch process of service requests to ensure full utilization of resources. Manage the dispatch process of field technicians to ensure full utilization of resources. Improve usage of Support resources and increase the productivity of the team Communicate with all parties in a constructive manner to guarantee customer expectations are met Maintain awareness of all outstanding customer pre-and post-delivery issues and provide status to clients as necessary Perform customer follow-up to verify the final resolution and determine satisfaction level. Interface with appropriate technical personnel for customer problems that cannot be resolved effectively Provide accurate reports and metrics to company management on the status and budget of ongoing projects and agreements Understand overall service desk objectives, as well as the role and function of each team member Manage the development of the team by ensuring that daily tasks and activities are in line with their career interests Assist the service desk team in design and development tasks Ensuring that risks are identified, communicated, and mitigated and that services and projects are delivered successfully through to production Additional Duties and Responsibilities: Identify areas for improvement and make constructive suggestions for change. Continually seek opportunities to increase customer satisfaction and deepen customer relationships. Escalate service desk issues to the CTO as required. Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing solutions. Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc. Maintain specific knowledge of the customer and how our service relates to their business strategy and goals. Develop in-depth knowledge of the service catalog and how it relates to customers’ needs. Conduct performance evaluations and mentor those with less experience. Develop training programs to develop and refine the skills of the service desk team. Facilitate regular service desk team meetings and service board reviews. Document internal processes and procedures related to duties and responsibilities. Enter all work as activities, service tickets, or project tickets in ConnectWise. Review relevant publications and online materials to remain up-to-date with current and future trends emerging in the industry. Knowledge, Skills, abilities required: 10+ years of experience of IT/MSP experience, with a ticketing system Professional IT Certifications, such as Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP Knowledge and experience in cross-functional management methods and techniques Knowledge of industry applications, processes, software, and equipment Strong organizational, presentation, and customer service skills Skills in strategic planning with an ability to think ahead and make long-term plans Strong leadership skills and getting results with a strong customer orientation Understanding of support tools, techniques, and how technology is used to provide services Installation, Configuring, and Troubleshooting of MS Windows Server 2003, 2008, 2008 R2, 2012, and 2012 R2. Experience with AWS/Azure public cloud services Understanding of Microsoft Identity and Access Management products such as Azure AD, ADFS, Azure AD Connect Experience in IT Infrastructure Support management in the Production Environment. Proficient in Implementing, Configuring, and Administering Windows standalone\Cluster\NLB servers Migration of Windows 2008/2012/2016 domains. Plan a rollback in case of failure in migration Managing Firmware/software updates on Production Servers\Hardware Devices. Knowledge of handling Centralized Monitoring Knowledge of Patch Management and Scripting (PowerShell) Knowledge of enterprise-class infrastructure software such as anti-virus, backup, hardware technologies SAN, NAS, Storage, and related client-side software. Knowledge in Virtualization (VMWare) is a plus Working with Active Directory and Exchange to create/modify/terminate accounts Active Directory, Users, Groups, OUs Creation and Computer management Group Policy Planning & Deployment Configuring and managing Exchange Server, proficient in Office 365 migrations would be a plus Configuring and managing Veeam backups is a plus Develop and maintain automation scripts for solution patching Knowledge of Network Switches and Firewall would be a plus Certifications for Windows Server technology (MCITP) and ITIL concepts would be an added advantage Excellent communication skills in English, both written and oral

Meet the Team Join Cisco's Strategic Partner Sales Team who collaborates with Cisco’s outstanding global, local and strategic partners to build innovative and differentiated solutions that help grow business. Your Impact As a member of the Team, you will be responsible for growing the overall Cisco business in line with Cisco priorities & handling executive relationships/ engagements, maintaining a strong governance and growing Cisco wallet share with the IT Service Provider (ITSP) partners. In this role, you will lead executive interactions, sales development and go-to-market alignment with your partners. You will need to build partnership plans which enable partner success through the development of a get-to-market and go-to-market plan. You will also need to work closely with the solution architect team to develop balanced partner solution offerings with multiple Cisco technologies that are embedded in partner service offerings across cloud & infrastructure services, cybersecurity & risk services, collaboration and full-stack observability. The role requires a working knowledge of the as-a-service business models and positioning the value of software and subscription with the key partners. Key Responsibilities: Develop and carry out ITSP partner strategy and business plan including sales, marketing, and go-to-market strategies, programs, and offerings Build and maintain executive relationships with leaders of key ITSP partners; handle quarterly executive business reviews (QBRs), communication plans both with internal and external stakeholders. Represent Cisco as an advocate of ITSP partner business and subject matter authority and presenter at internal and external events Serve as an escalation point to help resolve field conflicts using network of key contacts within both companies as well as knowledge of mutual businesses Take a lead in positioning Cisco value proposition, educating, and marketing across ITSPs with both traditional solutions as well as new technologies such as AI/ Gen AI. Lead the development and communication of the partnership performance analysis (financial performance, key metrics, and related insight) Working with ITSP partners BUs on Cisco products, working on joint solutions, drive proficiency through CoE and practicing development. Coordinate training and enablement plans for partner service delivery teams, ensure sufficient technical enablement to deliver Cisco solutions successfully Deliver on key outcomes as a success metric: increased skills and scale of your partner, measurable incremental pipeline, advocacy and increased mindshare for your partners internally and externally, case studies and references, design wins and repeatable solutions, and increased dedication and impact from partner Preferred Qualifications 12+ years of experience in Partner sales, Business development and sales, and product management Understanding of key industry trends & dynamics and driving the partners with GTM strategies and execution with strong governance. Knowledge of cloud & infrastructure solutions, cybersecurity & risk services, full-stack observability and collaboration. Experience of effectively collaborating with local, regional and corporate teams in a large cross-functional organization across time zones. Good planning and analytical skills with a proven track record to apply these skills to sophisticated situations with conflicting priorities Shown ability to partner with senior business leaders to understand requirements and deliver solutions that meet expectations Having experience of jumping in and solving sophisticated business operations issues with multiple stakeholders Why Cisco At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Senior Support Engineer (IP) 4 Role description summary The Senior Support Engineer- (IP) is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. primary responsibilities / key result areas Network Monitoring (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Incident Management (Shared Responsibility) : Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility) : Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Troubleshooting - Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA). Provide Level II technical support Change Management: Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance . Collaboration and Escalation : Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. 24x7- L2 Support : Deliver 24/7 level II support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Qualifications & Experience Required 8-10 years of technical support experience in IP domain, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor’s degree in Telecommunications, Information Technology, or related field. CCNA / CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law."

We are seeking a skilled and proactive IT Hardware Engineer to manage, maintain, and troubleshoot the company's computer hardware systems, networking components, and peripheral devices. The ideal candidate will ensure smooth hardware operations across all departments and support internal users in hardware and system issues. Key Responsibilities: Install, configure, and maintain desktops, laptops, printers, scanners, and other IT hardware. Troubleshoot and resolve hardware-related issues efficiently. Perform hardware upgrades, replacements, and preventive maintenance. Monitor and maintain inventory of all IT hardware assets. Set up and support LAN/WAN networks, routers, switches, and wireless access points. Support operating systems (Windows/Linux) and software installations where hardware integration is required. Handle BIOS-level configurations and firmware updates. Maintain proper documentation of hardware configurations and service records. Collaborate with vendors for procurement, warranty support, and repairs. Support IT team in infrastructure projects, server room setup, and backup hardware. Ensure adherence to IT security protocols and hardware compliance standards. Requirements: Education: Diploma / Bachelor’s Degree in Computer Engineering, IT, or related field. Technical Skills: Knowledge of computer hardware, chipsets, motherboards, processors, RAM, hard drives, etc. Familiarity with network hardware: routers, switches, firewalls. Understanding of operating systems (Windows, Linux) and basic scripting (PowerShell or batch preferred). Basic understanding of Active Directory and network protocols (TCP/IP, DHCP, DNS). Soft Skills: Good communication and documentation skills. Analytical mindset with problem-solving ability. Ability to work independently or in a team environment. Preferred Qualifications: Certifications like CompTIA A+, N+, MCSE, or Cisco CCNA. Experience in IT support ticketing systems and remote desktop tools. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Work Location: In person

Senior Manager EXL/SM/1409401 Digital SolutionsNoida Posted On 23 Jul 2025 End Date 06 Sep 2025 Required Experience 8 - 15 Years Basic Section Number Of Positions 1 Band C2 Band Name Senior Manager Cost Code D014959 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 18.0000 - 27.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group EXL Digital Sub Group Digital Solutions Organization Digital Solutions LOB CX Transformation Practice SBU CX Delivery Country India City Noida Center Noida - Centre 59 Skills Skill GOOGLE CCAI PYTHON SOLUTION ARCHITECT TECHNICAL ARCHITECTURE Minimum Qualification B TECH Certification No data available Job Description EXL is seeking an enthusiastic Google CCAI Architect to join our rapidly expanding Google Practice team. As an Architect, you will be responsible for providing technical solutions to meet the various needs of our clients. You will serve as a lead to the Google delivery practice and work as part of a team of professionals that play a key role in implementing solutions and delivering results. You will enjoy involvement in the full-life cycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process. Responsibilities: Lead voice and digital AI Self-Service solutions for large, multi-location contact centers Design, develop and implement AI self-service applications with Google CCAI Ability to interface with clients, lead design decisions and drive towards defining solution requirements and technical design Serve as a project lead for the Google Delivery practice for assigned Google CCAI projects Collaborate with project team members to provide input to conversation design specifications Integrate to backend systems using web services, databases, and reporting Perform Unit Testing of developed code Assist with System and Functional Testing Required Skills/Experience: 8+ years of architect experience overall 4+ years of experience with DF ES/CX 2+ years of technical on-hands experience with Google Cloud CCAI Google Certification a plus and/or Badge completion required Knowledge of Cloud Services Architecture, Apigee, Vertex AI Ability to support multiple projects at the same time Experience in managing large multi-site contact center implementations Experience managing and guiding developers or interest in doing so Experience in writing Solution Document Designs/specifications for IVA applications Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc. Must be able to work independently, be organized, self-motivated, and have attention to detail Excellent communication skills, both written and verbal Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js , AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift Support integrations with back-end data systems Web Services REST API, Soap Databases SQL, Oracle, MongoDB, PostgreSQL Reporting Candidate must have a 4-year bachelor s degree Desired, not required: Experience managing staff 1 to 2 years Cisco CVP/WebexCCE/CC/UJet design and architecture experience VXML based IVR platforms such as CVP, GVP, AVP/AEP, Amazon Connect, five 9s Workflow Workflow Type Digital Solution Center

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: We’re seeking a high-accountability Marketing Manager with deep expertise in digital marketing, content creation, and executive-grade storytelling. The ideal candidate is hands-on, self-driven, and brings structured execution to strategic marketing programs. This business-critical role will own digital presence, website operations, and content support for high-value sales and partner initiatives. What you’ll do as the Marketing Manager: Website & Digital Platform Management Take complete ownership of the updates, integrations, maintenance, and partner content for the Zones India website and microsites. Drive alignment with global teams for timely website rollouts and version control. Ensure content accuracy, UI consistency, and web-readiness for SEO and lead-gen. Coordinate with agencies and global stakeholders to maintain and evolve Zones India’s web presence. Content & Storytelling Create compelling marketing content, such as case studies, service decks, capability brochures, product write-ups, and blogs. Build high-quality PowerPoint presentations for sales, leadership, and external meetings, ensuring brand and message clarity. Translate complex technical and business inputs into clear, engaging narratives. Support copy and messaging for web, LinkedIn, email, and internal communications. Digital Campaign Execution Run digital campaigns across email and social media (LinkedIn) to drive awareness, engagement, and qualified leads. Build and execute campaign workflows from design briefing to execution and reporting. Analyze performance data and drive iterative improvements. Cross-Functional & Stakeholder Alignment Engage actively with sales, presales, OEM marketing teams (e.g., Apple), global marketing, and creative agencies. Follow through on feedback loops, prioritize execution, and deliver without supervision or repeated follow ups. Ensure content, timelines, and digital actions are aligned with strategic goals. What you will bring to the team: 7–10 years of experience in digital/content marketing in B2B tech, IT services, SaaS, or agency setups. Excellent verbal and written communication skills, with proven ability to simplify and influence through content. Strong skills in PowerPoint storytelling, visually and contextually. Experience with CMS platforms (e.g., WordPress), SEO fundamentals, and campaign tools like HubSpot, LinkedIn Campaign Manager, or Mailchimp. Highly organized, independent, deadline-driven professionals who can manage multiple workstreams confidently. Tools & Advantageous Skills WordPress, HubSpot, Google Analytics, LinkedIn Ads PowerPoint (expert-level), Canva, or basic design tools Prior experience working with global teams or OEM partners is a plus This is a strategic execution role. We are looking for a self starter who leads projects end to end, brings clarity under ambiguity, and executes with discipline and creative edge. Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

THIS JOB IS FOR HYDERABAD LOCATION. Overview Information Security Analyst: Develops and executes security controls, defenses and countermeasures to intercept and prevent internal or external attacks or attempts to infiltrate company email, data, e-commerce and web-based systems. Researches attempted or successful efforts to compromise systems security and designs countermeasures. Maintains hardware, software and network firewalls and encryption protocols. Administers security policies to control physical and virtual access to systems. Provides information to management regarding the negative impact on the business caused by theft, destruction, alteration or denial of access to information and systems. Job Code Tip: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions. Individuals whose primary focus is on developing, testing, debugging and deploying code or processing routines that support security protocols for an established system or systems should be matched to the appropriate Programmer or Programmer/Analyst family in the Information Technology/MIS functional area. Responsibilities Should have process knowledge and technical knowledge on any of the SIEM tools ( like Qradar, LogRhythm, AlienVault, Splunketc). L2/L3 level is added advantage. Should have process knowledge and technical knowledge in AV tools like Symantec, McAfee, Trend Microetc. L2/L3 level is added advantage. Should have knowledge in managing Vulnerability tools and various remediation efforts. Review security logs generated by applications, devices and other systems, taking action or escalating to appropriate teams as needed. Enforce incident response service level agreement. Work with the global IT Security team to analyze, test and recommend tools to strengthen the security posture of the company Create and maintain operational reports allowing IT management team to understand the current and historical landscape of the IT security risks Vulnerability management assessment and remediation Participate in daily and ad-hoc meetings related to cyber security, controls and compliance, processes and documentation related tasks Research the latest information technology (IT) security trends Help plan and carry out an organizations way of handling security Develop security standards and best practices for the organization Recommend security enhancements to management or senior IT staff Document security breaches and assess the damage they cause. Performs other duties as assigned. Uphold the companys core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behavior consistent with the companys Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications B. Tech, B.E or M.C.A 2-5 years Experience working in a Security Operations Center 2 years minimum in the computer industry Knowledge working with complex Windows environments Knowledgeable in various security frameworks such as NIST 800-53 / NIST 800-171 / ISO27001 Knowledge in design and administration of security tools Good written and verbal communication skills

Req ID: 315699 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Enterprise Telephony - Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Three years or more of relevant experience or equivalent combination or education and work experience VXML, CVP, ICM, CUCM, CUBE Upgrading ICM, CVP, CUCM, Gateways from 12.5 to 12.6 Understanding of Natural Language design and Directed Dialogue design techniques for speech applications Knowledge of various speech engine capabilities and tuning concepts Ideal candidate will have experience with Google Dialog Flow Support existing customer projects on leveraged Cisco PCCE and Calabrio environments Provide Level 3 support and guidance during break fix situations Provide Level 3 guidance for platform change preparation and execution Develop Low Level Designs for Migrations, Upgrades and third party integrations Certifications Desired: Cisco Certified Voice Professional (CCVP) - Must have moderate knowledge of voice contact center business models - Must have Contact Center design/scripting/administration experience. Call scripting ( CVP Studio) - Moderate knowledge of Call Scripts, ICM knowledge, Call Manager and CUCM - Knowledge of Calabrio or similar workforce management systems is preferred 8 to 10 years of experience with Cisco CCE, CVP, CUIC, AW/HDS, CUCM 4 to 6 years of experience in VoiceXML IVR technologies Experience working with CVP Studio, Java, and backend integration with databases and web services Preferred - Integrate CVP/PCCE with Third party Conversational AI platforms - Integrate CUBE with SIP Rec for Conversational AI - Provide Guidance of best practices of integrating CVP with Google Dialogflow. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Company: Trycon Technologies Private Limited Job Title: HR Associate CTC: INR 4-6 LPA Location: Delhi-NCR (Hybrid) About Trycon At Trycon, we're helping India build into a Product Nation—creating globally competitive software products right from concept to scale. Our flagship product, Scanova, is a cutting-edge QR Code management platform trusted by top brands worldwide—Amazon, Intel, Cisco, McDonald's, and many more across 114 countries. Our innovative suite includes Ticket Generator and QR Mark, providing seamless solutions for promotions, operations, event management, and document verification. We operate on agile, lean-startup principles—quick iterations, constant innovation, and high impact. Join our passionate team committed to rapid growth, exciting challenges, and meaningful impact. Life at Trycon Own both people and process: As an HR Associate, you'll handle everything from recruiting top talent to managing the heartbeat of the office—our people. Shape culture & experience: You'll plan initiatives that foster engagement, fun, and a strong sense of belonging. Learn by doing: You'll get hands-on experience in recruitment, engagement, operations, and employer branding—all while being mentored by experienced HR leadership. Work closely with leadership: Get direct exposure to business and hiring decisions, and play a key role in enabling teams. Enjoy the balance: Our hybrid model, clear processes, and people-first culture ensure you can do meaningful work without burnout. Work Responsibilities As an HR Associate, you’ll be responsible for: Recruitment Manage the end-to-end recruitment lifecycle—from sourcing and screening to scheduling interviews and coordinating with hiring managers Build and maintain a strong pipeline of qualified candidates through job portals, LinkedIn, and employee referrals Maintain structured documentation and provide regular recruitment updates to stakeholders HR Operations Take ownership of day-to-day HR operations, including handling attendance, assisting in payroll, and maintaining employee records Ensure smooth onboarding and offboarding processes for employees Act as the go-to person for employee queries related to HR policies and procedures Manage the office space and ensure it remains functional, clean, and well-stocked at all times Supervise the office boy and assign daily/weekly responsibilities related to cleanliness, pantry, and upkeep Coordinate with vendors for office supplies, maintenance, or utilities as needed Support logistics and operations during internal events, meetings, or guest visits Employee Engagement & Satisfaction Plan and execute employee engagement activities, celebrations, and team-building events Run internal surveys, feedback polls, and fun campaigns to improve morale and gather insights Assist in executing employer branding efforts and manage social media platforms like LinkedIn and Instagram Collaborate with the HR Manager to ensure a positive and supportive work environment What You Offer The ideal candidate should possess the following skills: Excellent interpersonal and communication skills (verbal and written) A proactive, hands-on approach to solving problems and managing people-related tasks Ability to manage multiple responsibilities with attention to detail Creative thinking and content creation skills for engagement and branding Comfortable using tools like Google Suite and HR/recruitment platforms (LinkedIn, Naukri, ATS) Your Eligibility Checklist The ideal candidate must meet the following requirements: Education: Graduate from a reputed institute with a minimum of 65% aggregate or 7 CGPA Experience Required: 1-2 years of experience in recruitment, HR operations, or employee engagement (Good-to-have): Exposure to HRMS platforms, event management, or employer branding initiatives Skills Required Excellent written and spoken English Strong analytical, problem-solving, and critical-thinking ability High emotional intelligence with strong interpersonal skills and empathy Professional presence with the ability to build trust and communicate across levels A people-first mindset with a genuine interest in employee experience and workplace culture Hands-on with tools like Google Docs/Sheets, MS Word/Excel, or Confluence (Good-to-have) Familiarity with AI tools and how they can enhance workflows What We Handle For You Salary: INR 4 - 6 LPA Employee Provident Fund (EPF) or National Pension Scheme (NPS) Flexible working hours (9-hour workday, Monday to Friday) Generous leave policy (24 paid leaves + weekends + holidays) Wellness programs, team outings, and learning sessions

Urgent opening Business Development - Direct Sales - IT COMPANY Location: Hyderabad _Banjara Hills Experience: 5 To 8 Yrs Industry Experience: IT Industry experience in sales is must . Sales experience into (CISCO Product sales) Designation: Business Development Job Description : ● The Business Development person is responsible for achieving channel objectives and targets assigned key customers. ● Where directed, the BD develops new customers in a manner that will achieve short and long-term, profitable growth at the account. ● We are looking to recruit a Business Development candidate whose major focus will be on selling device networking and industrial automation products. ● We need a focused effort in building business from existing clients and retail segments so that present clients and new prospects are developed into sustainable Key Accounts. Major Job Responsibilities: ● To implement the sales strategies in the respective territory of the Company. ● To identify potential amongst key accounts as provided by the company. ● Create strategies to tap into key stakeholders in the companies to assess the need for Device networking products ● Where directed, identify sales opportunities, networking and fact-finding and calling on and closing new accounts. ● Manage and penetrate customers at all levels and develop relationships with commercial and noncommercial accounts that enable achievement of plans and objectives. ● Prepare and deliver effective selling presentations that implement approved Customer Business Plans and employ effective negotiating strategies. ● Develop timely and accurate forecasts (volume and spend) for assigned accounts and revise throughout the year. ● Meet monthly/quarterly/annual targets (quantitative and qualitative) and other KPIs as assigned. ● Strengthen business relationships with existing customers/Key Accounts. ● The candidate will be required to identify accounts, develop them and manage relationships individually. The job will include making sales calls & generating prospects, presentation/demonstrations, negotiation, order follow-up and payment collection. Skills required Academic qualifications any degree Strong communication skills, Experience in IT industry preferred Generation of further new accounts Business Development experience is must. Experience in IT Field is must Job Type: Full-time Pay: ₹700,000.00 - ₹1,000,000.00 per year Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Day shift Application Question(s): Do you have Direct - Field Sales experience (End customer) in IT Industry? Do you have experience in selling CISCO products? The opening is urgent, How soon can you join? What is your current and expected ctc? Experience: total work: 4 years (Required) Language: English (Required) Location: Banjara Hills, Hyderabad, Telangana (Required) Work Location: In person Application Deadline: 27/07/2025