Kickstart Your Career with Prestigious Government Projects like DigiLocker & UMANG Here’s your chance to work on high-impact digital initiatives under the Digital India Corporation (DIC). Be part of a professional team delivering essential citizen services that power Digital India. Immediate Hiring: IT Support/Security Expert Location: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar Pradesh Salary: ₹19,000 – ₹21,000 per month Shift: 9:00 AM to 6:00 PM Experience: Minimum 2 years in IT and telecom support Education: Graduate or equivalent, with valid CCNP Security certification Preferred Background: Prior experience in a call center environment/setup will be an advantage Skills: Knowledge of hardware, cloud, servers, PRI lines, internet leased lines, software & application support Job Description: We are looking for skilled and certified IT Support/Security Experts to join our growing team. Candidates should have hands-on experience in IT and telecom support, including infrastructure, cloud systems, network security, and application troubleshooting. Certification in Cisco Certified Network Professional (CCNP) Security is mandatory. Exposure to call center IT environments will be considered an added benefit. Job Type: Full-time Pay: ₹19,000.00 - ₹21,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Weekend availability Work Location: In person

Key Responsibilities: Ability to impart training on Comp TIA A+, N+, CCNA and Microsoft. Curriculum. Ability to impart training on the paper- Operating System, Advanced Operating System, Computer Hardware ,Networking. Ability to groom of Faculties/Trainers. Hands-on expertise on maintaining strong student relationship. Ability to groom student in the technical field. Qualifications / Skills: · Completed Hardware Technology (assembling, installing & troubleshooting in Win 9x & Win NT base OS) from any reputed organization. · Completed Advanced Networking Course (LAN-Workgroup/Domain-based) from any reputed organization. · Completed Certified Professional in Cisco Routers and Switches Configuration & management (WAN) from any reputed organization. · Completed Certificate in Information Technology Application (Dos ,Windows, MS-Office, Internet) from any reputed organization. Job Types: Full-time, Part-time Pay: ₹8,000.00 - ₹15,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Expected Start Date: 23/06/2025

Designs, implements & supports SD-WAN solutions to improve network performance. Replacement of Router & Switches which are EOL/EOS and perform hardening of network device as per InfoSec guideline. SDWAN , Load balancer, Cisco, including LANs & WANs. Required Candidate profile Exp- 3+yrs Mandatory skills-Routing & Switching ,SDWAN , Load balancer , Cisco ISE Location-Hyderabad Notice period-max 30 Days

Matillion is The Data Productivity Cloud. We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data. We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves. With offices in the UK, US and Spain, we are now thrilled to announce the opening of our new office in Hyderabad, India. This marks an exciting milestone in our global expansion, and we are now looking for talented professionals to join us as part of our founding team. About the Role Are you ready to shape the future of reliability at scale? At Matillion, we’re looking for a Principal Engineer - Reliability to lead our cloud architecture and observability strategy across mission-critical systems. This high-impact role puts you at the heart of our cloud-native engineering team, designing resilient distributed systems that power data workloads across the globe. You’ll work cross-functionally with engineering, product, and leadership, helping to scale our platform as we continue our journey of global growth. We value in-person collaboration here at Matillion, therefore this role will work from our central Hyderabad office. What you'll be doing Leading the design and architecture of scalable, cloud-native systems that prioritise reliability and performance Owning observability and infrastructure strategy to ensure global uptime and rapid incident response Driving automation, sustainable incident practices, and blameless postmortems across teams Collaborating with engineering and product to shape scalable solutions from ideation to delivery Coaching and mentoring engineers, fostering a culture of technical excellence and innovation What we are looking for Deep expertise in Kubernetes and modern tooling like Linkerd, ArgoCD, or Traefik Pro-level programming skills (Go, Java or Python preferred) and familiarity with the broader ecosystem Proven experience building large-scale distributed systems in public cloud (AWS or Azure) Hands-on knowledge of observability tools like Prometheus, Grafana, OpenTelemetry, or Datadog Experience with messaging systems (e.g., Kafka) and secrets management (Vault, AWS Secrets Manager) A collaborative leader with strong communication skills and a passion for scalability, availability, and innovation Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities. Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits: - Company Equity - 27 days paid time off - 12 days of Company Holiday - 5 days paid volunteering leave - Group Mediclaim (GMC) - Enhanced parental leave policies - MacBook Pro - Access to various tools to aid your career development More about Matillion Thousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI. With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world. We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms. We are dual headquartered in Manchester, UK and Denver, Colorado. We are keen to hear from prospective Matillioners, so even if you don’t feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email talent@matillion.com. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law. Show more Show less

Our story Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save your time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries to electronics, beauty essentials, apparels, toys and more, delivering across 50+ cities in 10 minutes. Zepto Café extends our commitment to convenience, featuring a curated menu of over 200 fresh items. Senior Manager - Network Infrastructure About the Role We are seeking a highly experienced Senior Manager of Network Infrastructure to lead and manage the network operations across our entire ecosystem, including Darkstores, Super Stores, Motherhubs, Corporate, and Regional Offices throughout India. The ideal candidate will bring extensive expertise in network design, security, and optimization, with a proven track record of managing complex, distributed network environments. Key Responsibilities 1. Network Strategy and Architecture Develop and implement comprehensive network infrastructure strategies Design and maintain robust network architecture for all company locations Ensure network scalability, performance, and reliability across diverse operational environments Create long-term network transformation roadmaps 2. Network Operations Center (NOC) Development and Management Establish and lead a comprehensive Network Operations Center (NOC) Design, implement, and optimize NOC infrastructure and processes Develop monitoring systems for real-time network performance and health Implement advanced network monitoring and management tools Create and maintain standard operating procedures for network incident management Develop proactive monitoring and predictive maintenance strategies 3. Network Infrastructure Management Manage network infrastructure for 1200+ sites across India Oversee network infrastructure for Darkstores, Super Stores, Motherhubs, Corporate, and Regional Offices Manage and optimize network connectivity across multiple sites Implement and maintain network segmentation and security protocols Develop and enforce network standards and best practices 4. Security Infrastructure Design and implement advanced network security solutions Manage and configure enterprise-grade firewalls Implement and optimize SDWAN (Software-Defined Wide Area Network) solutions Deploy and manage Zscaler and similar SASE (Secure Access Service Edge) tools Ensure comprehensive network security across all company locations 5. Network Optimization Conduct continuous network performance analysis Implement network optimization strategies Monitor and improve network latency, bandwidth utilization, and overall network efficiency Develop and maintain network performance dashboards and reporting Implement centralized monitoring and management for large-scale network infrastructure 6. Vendor Management Manage relationships with network infrastructure and security vendors Negotiate contracts and service level agreements Evaluate and implement cutting-edge networking technologies Ensure vendor compliance and optimal service delivery Manage multi-vendor network solutions across 500+ sites 7. Compliance and Risk Management Ensure network infrastructure compliance with industry standards and regulations Develop and maintain network disaster recovery and business continuity plans Implement robust security measures to mitigate network-related risks Conduct regular security audits and vulnerability assessments Develop risk mitigation strategies for large-scale distributed network environments 8. Team Leadership and Development Lead and mentor the network infrastructure and NOC teams Develop team capabilities and technical skills Establish performance metrics and conduct regular performance evaluations Foster a culture of continuous learning and innovation Build and manage centralized and distributed network support teams 9. Project Management Lead complex network infrastructure projects Manage network transformation initiatives across multiple sites Ensure timely and efficient implementation of network solutions Coordinate cross-functional teams to achieve network infrastructure goals Manage large-scale network integration and standardization projects 10. Emerging Technologies Stay abreast of latest networking technologies and trends Research and recommend innovative networking solutions Pilot and evaluate new networking technologies Drive technological innovation in network infrastructure Qualifications and Requirements Professional Experience Minimum 10-12 years of extensive experience in network infrastructure management Proven track record of managing large-scale, distributed network environments Comprehensive experience in designing and implementing enterprise network solutions Demonstrated experience in setting up and managing Network Operations Centers (NOC) Proven experience managing network infrastructure for 500+ sites across India or globally Technical Expertise Advanced knowledge of network architecture and design Expert-level understanding of firewall technologies Extensive experience with SDWAN implementations Proficiency in Zscaler and similar SASE tools Deep understanding of network security principles Experience with multi-site network integration Advanced knowledge of network optimization techniques Extensive experience in NOC setup, operations, and management Technical Skills Comprehensive understanding of: Network protocols (TCP/IP, MPLS, BGP, OSPF) Network security technologies Cloud networking Wireless network technologies Network monitoring and management tools NOC infrastructure and management tools Strong troubleshooting and problem-solving skills Ability to design complex network architectures Experience with centralized network monitoring and management systems Soft Skills Exceptional leadership and team management capabilities Strong communication skills Ability to translate technical concepts to non-technical stakeholders Strategic thinking and forward-planning mindset Excellent project management skills Ability to manage complex, distributed network environments Education and Certifications Bachelor's degree in Computer Science, Information Technology, or related field Master's degree preferred Advanced networking certifications strongly preferred: Cisco CCNP or CCIE Palo Alto Network certifications Zscaler certifications CISSP or equivalent security certifications NOC and network management certifications Show more Show less

Role Description Job Overview: We are looking for a skilled and detail-oriented Storage Engineer with hands-on experience in managing and supporting enterprise storage infrastructures. The ideal candidate should have expertise in Pure Storage, NetApp, Cisco MDS, Fibre Channel (FC), and NAS protocols like SMB and NFS. You will be responsible for ensuring the stability, performance, and security of storage environments across cloud and on-premises infrastructure. Key Responsibilities Storage Infrastructure Management Design, implement, and manage Fibre Channel (FC) and NAS (SMB/NFS) storage environments. Perform provisioning, configuration, and maintenance of enterprise storage systems. Ensure high availability and disaster recovery readiness using best practices. Pure Storage Administration Manage Pure Storage environments including Active/Active clusters. Implement and support Active DR and asynchronous replication strategies. Configure protection groups and manage snapshots for data protection. Cisco MDS Operations Conduct zoning operations, including enhanced zoning for optimized performance and segmentation. Perform firmware upgrades and hardware maintenance across Cisco MDS switches. NetApp Storage Support Administer NetApp ONTAP 9 and NetApp Cloud Volumes ONTAP (CVO). Configure CIFS/SMB shares for secure and efficient file access. Monitor performance and manage capacity to meet organizational storage needs. Required Qualifications 6+ years of experience in enterprise storage engineering roles. Strong knowledge and hands-on experience with: Pure Storage (Active DR, replication, clusters) NetApp ONTAP 9 & CVO Cisco MDS (zoning, enhanced zoning, firmware upgrades) Fibre Channel, SMB, and NFS protocols Proven ability to troubleshoot and resolve complex storage issues. Excellent communication and documentation skills. Preferred Qualifications Industry certifications such as: Pure Storage Certified Implementation Engineer Cisco Certified Network Professional (CCNP) NetApp Certified Data Administrator (NCDA) Experience in regulated industries such as financial services or healthcare. Skills Storage,Netapp Storage,Pure Storage Show more Show less

HCL Tech offers various Cisco-related job descriptions, encompassing roles from network engineers to data center specialists. Common responsibilities include designing, implementing, and managing Cisco infrastructure, including routers, switches, and wireless solutions . Key Job Descriptions and Responsibilities: Cisco Network Engineer: This role focuses on designing, implementing, and troubleshooting Cisco network equipment, including routers, switches, and wireless solutions. Cisco ACI Engineer: This role specializes in managing Cisco Application Centric Infrastructure (ACI), including configuration, troubleshooting, and performance optimization. Cisco Voice Engineer: This role focuses on designing, implementing, and managing Cisco's voice communication solutions, including Call Manager, CUBE, and Unity Connection. Cisco Data Center Engineer: This role involves managing and optimizing Cisco data center infrastructure, including servers, storage, and networking components. Cisco Security Engineer: This role focuses on designing, implementing, and managing Cisco security solutions, including firewalls, VPNs, and intrusion detection/prevention systems. Skills and Experience: Cisco Certifications: Various Cisco certifications (e.g., CCNA, CCNP, CCIE) are often preferred or required. Hands-on Experience: Extensive hands-on experience with Cisco technologies is essential. Networking Knowledge: Strong understanding of networking protocols, including TCP/IP, routing, and switching. Troubleshooting Skills: Excellent troubleshooting skills using network monitoring tools and diagnostic software. Communication Skills: Strong communication and documentation skills are needed to work with various stakeholders. Problem-Solving Skills: Strong analytical and problem-solving skills are required to diagnose and resolve issues. Collaboration Skills: Ability to work collaboratively in a team environment

Job Title: L3 SOC Lead Location: Kolkata Job Description We are urgently looking for an experienced L3 SOC Lead to join the Security Operations Center (SOC) team at UCO Bank. The ideal candidate will have extensive experience in SOC operations and security management tools, and will be responsible for leading the SOC team to monitor, detect, analyze, and respond to cybersecurity threats and incidents effectively. Key Responsibilities Lead and manage the SOC team for continuous monitoring, detection, and response of security incidents. Oversee SOC operations to ensure timely and effective incident management. Perform advanced analysis and investigation of security events and incidents. Develop and implement SOC processes, procedures, and escalation mechanisms. Collaborate with cross-functional teams for threat intelligence sharing and incident remediation. Manage and optimize security tools including SIEM, DLP, WAF, DAM, and others. Conduct periodic security assessments and audits to ensure compliance. Provide technical guidance and mentorship to SOC analysts. Prepare reports and communicate SOC metrics, incident trends, and risk posture to management. Required Skills and Expertise Strong hands-on experience with the following Security Tools: ArcSight (SIEM) Data Loss Prevention (DLP) Web Application Firewall (WAF) Database Activity Monitoring (DAM) Network Behavior Analysis (NBA) Privileged Identity Management (PIM) AlgoSec (Security Policy Management) Anti-Malware Solutions Cisco HyperFlex Infrastructure (HCI) Tenable (Vulnerability Management) Expertise in analyzing and responding to cybersecurity threats and incidents. In-depth knowledge of security frameworks, threat intelligence, and incident response. Proven experience in leading SOC operations and teams. Strong understanding of networking, system security, and endpoint protection. Education & Certifications Bachelor’s or Master’s degree in Computer Science or related field (BE/B.Tech/MCA/BCA/MSc/BSc). Relevant professional certifications (mandatory): CISA / CISSP / CISM or Any OEM certification in IT Security (e.g., Certified Ethical Hacker, GIAC, etc.) Experience 5-7 years of relevant experience in SOC operations. Prior experience leading a SOC or security team will be preferred. Show more Show less

Job Description As a Senior Network Integration Engineer, you will be responsible for the design, implementation, integration, and optimization of complex network infrastructures. You will work on IP/MPLS networks, SDN, NFV, and cloud-based solutions to ensure high availability, security, and scalability. The role involves collaborating with cross-functional teams to deploy and maintain carrier-grade networking solutions for enterprise and service provider environments. How You Will Contribute And What You Will Learn Design and implement high-performance, scalable, and secure network architectures. Develop solutions for IP/MPLS backbone networks, SDN/NFV, and cloud-based networking. Conduct network capacity planning and recommend optimizations for performance and scalability. Define network policies, routing strategies, and security protocols. Deploy and configure network equipment such as routers, switches, firewalls, and load balancers (e.g., Nokia, Cisco, Juniper). Perform network integration, migration, and upgrades with minimal disruption to services. Troubleshoot complex network issues related to BGP, MPLS, QoS, VPNs, multicast, and security. Key Skills And Experience You have: Proficiency in SDN and NFV concepts and technologies. Experience with E2E mobile solutions and mobile core systems. Design and implement cutting-edge virtualization solutions to enhance network performance. Hands-on experience with SDN, NFV, OpenFlow, and cloud networking. Drive the development of End-to-End mobile solutions, focusing on mobile and packet core architecture. Manage and optimize network management systems to ensure seamless connectivity and data flow. Analyze and troubleshoot network issues, providing innovative solutions to complex problems. It would be nice if you also had: Mentor junior team members and share knowledge on networking concepts and technologies. Familiarity with network management systems and advanced networking concepts. Certifications such as Nokia SRA/Virtuoso, Cisco CCIE, or Juniper JNCIE. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise. Show more Show less

Job Title: Enterprise Solution Specialist III – Storage Location: Noida Job Summary: We are looking for an experienced level 3 Storage Engineer with expertise in Pure Storage, Dell EMC Unity, AWS storage services, and Cisco MDS switches to design, manage, and optimize our hybrid storage infrastructure. The ideal candidate will ensure high availability, performance, and security across on-premises and cloud storage environments while leading troubleshooting and automation initiatives. Key Responsibilities: On-Premises Storage Management: Pure Storage: Administer Pure Storage FlashArray//X, //M, and //Systems, including provisioning, replication (Active Cluster, Snapshots, Async/Sync), and performance tuning. Troubleshoot Purity OS, NVMe-oF, VMware/ESXi, and Kubernetes CSI integration. Implement Safe Mode, Secure Erase, and encryption for data security. Optimize storage using Pure1 Analytics and Cloud-Based Monitoring. Dell EMC Unity: Manage Unity All-Flash and Hybrid arrays, including SAN/NAS provisioning, FAST Cache, and tiering. Configure replication (SyncIQ, Snapshots, Metro Sync) for disaster recovery. Monitor performance using Unisphere and CloudIQ. Troubleshoot issues related to block (iSCSI/FC) and file (NFS/SMB) storage. Cisco MDS Switches: Configure and manage Cisco MDS 9000 series switches (VSANs, zoning, NPV/NPIV, Port Channels). Optimize SAN fabric performance, ISLs, and congestion management. Implement SAN security (FCSP, Port Security, Device Aliasing) and firmware upgrades. Automate SAN operations using Cisco DCNM (Data Center Network Manager). Cloud Storage (AWS): Manage AWS storage services including EBS, S3, FSx, Storage Gateway, and Backup. Optimize cloud storage performance, cost, and lifecycle policies. Implement hybrid storage solutions (AWS Storage Gateway, DataSync, Snow Family). Ensure data protection and compliance (AWS Backup, S3 Glacier, encryption). General Storage & Automation: Design high-availability storage solutions (block, file, object) with multi-pathing (ALUA, MPIO). Automate provisioning and monitoring using Ansible, Python, PowerShell, or Terraform. Collaborate with virtualization (VMware/Hyper-V), backup (Veeam/Commvault), and cloud teams. Lead root-cause analysis (RCA)for storage/SAN outages and performance issues. Maintain documentation (architecture diagrams, runbooks, capacity plans). Required Skills & Qualifications: 5+ years of hands-on experience managing Pure Storage, Dell EMC Unity, Cisco MDS, and AWS storage. Deep expertise in Fiber Channel, iSCSI, NVMe-oF, SAN/NAS protocols, and hybrid cloud storage. Strong scripting skills (Python, Ansible, PowerShell, Terraform) for automation. Experience with storage replication, disaster recovery, and data migration. Certifications such as: Pure Storage Certified Architect Dell EMC Unity Specialist AWS Certified Storage Specialty Cisco CCNP Data Center (preferred) Preferred Qualifications: Experience with Pure, Unity & Storage MDS/Nexus Switches. Knowledge of AWS/Azure storage services. Familiarity with ITIL processes (Change, Incident, Problem Management). Why Join Us? Work with cutting-edge hybrid storage technologies (Pure, Unity, MDS, AWS & Azure). Lead large-scale storage transformation and cloud migration projects. Collaborative environment with cross-functional IT and DevOps teams Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Job Title: NOC Operation Engineer -I Location: Noida (Hybrid) Rotational Shifts Summary A Network Operations Center (NOC) Engineer is essential to ensuring the reliability, performance, and security of an organization's network infrastructure and systems. They are responsible for monitoring network activity, identifying and resolving issues, and maintaining optimal system performance. The engineer also collaborates with internal teams and external vendors to minimize service disruptions and maintain service-level commitments. Job Overview: A Network Operations Center (NOC) Engineer is responsible for monitoring, troubleshooting, and maintaining an organization’s network and IT infrastructure to ensure high availability and uninterrupted service. Their primary goal is to detect and resolve issues quickly to minimize downtime and ensure optimal system performance. NOC Engineers typically operate from a centralized facility known as the Network Operations Center, where they oversee network activity, respond to incidents, and support ongoing infrastructure operations. Key Responsibilities: • Continuously monitor network, server, application, and cloud infrastructure health using tools such as LogicMonitor, Dynatrace, AWS CloudWatch, and proprietary monitoring platforms. • Detect anomalies, performance degradation, or system outages and initiate prompt response procedures • Accurately assess and classify the severity of incidents, ensuring proper notification, escalation, and resolution within defined SLAs. • Maintain and update incident tickets using ITSM tools, documenting resolution steps, impacted services, and post-incident details. • Analyze logs, alerts, and system behaviors to identify the root cause of issues across routers, switches, circuits, and other network components. • Perform initial triage and resolution; escalate complex issues to Tier II/III teams or vendors as appropriate • Collaborate with telecom carriers, international ISPs, and managed service providers to troubleshoot circuit issues, including latency, packet loss, and downtime. • Follow up on escalated cases and obtain Root Cause Analysis (RCA) or Reason for Outage (RFO) reports for internal records. • Respond to automated alerts, ensuring timely validation and prioritization based on impact and urgency. • Execute standard operating procedures (SOPs) for frequently occurring issues and escalate deviations or unknown scenarios • Assist in scheduled maintenance tasks and support change implementation in accordance with change management policies. • Validate post-change stability and monitor affected systems for anomalies • Maintain up-to-date NOC documentation, incident logs, shift handover reports, and knowledge base articles. • Prepare Excel-based reports on network uptime, incident trends, capacity utilization, and SLA compliance for internal analysis. • Monitor data center environments including power (UPS), temperature, humidity, and equipment status via DCIM tools. • Respond to alerts indicating threshold breaches and coordinate with facilities or on-site personnel for immediate action • Provide clear and timely updates to internal stakeholders, including IT support, application teams, and project managers. • Participate in regular handovers and shift briefings to ensure continuity in operations Requirement & Education Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or equivalent practical experience. • 2–5 years of experience in a Network Operations Center (NOC) or core technical (Server & Network) support environment. • Strong understanding of TCP/IP, LAN/WAN technologies, DNS, DHCP, VPNs, Firewalls, routers, switches, and load balancers. • Experience with enterprise monitoring tools such as LogicMonitor, Solarwinds, Dynatrace, AWS CloudWatch, or similar. • Familiarity with Networking monitoring tools & ticketing systems (e.g. Logic Monitor experience, FreshService, AWS CloudWatch, AppNeta & Lansweeper). • Proficiency in Microsoft Excel for data analysis and reporting. • Follow established procedures and documentation precisely to maintain consistency and compliance across operations. • Contribute to the development and continuous improvement of operational processes and documentation standards. • Strong analytical and troubleshooting skills, with a methodical approach to problem-solving. • Excellent written and verbal communication skills. • Willingness to work rotating shifts, including nights, weekends, and holidays. Preferred Certifications (Optional but Advantageous): • CompTIA Network+ • Cisco CCNA or higher • AWS Certified Cloud Practitioner or CloudWatch experience • LogicMonitor Certified Associate (LMCA) • Microsoft Certified: Azure Fundamentals or related Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to sit and/or remain stationary for extended periods of time. Individual will be required to type and/or operate a computer and other office productivity machinery for extended periods of time. The worker is required to have close visual acuity to perform activities such as: preparing and analyzing data and/or documents; transcribing; viewing a computer terminal and/or extensive reading. The person in this position may need to occasionally walk or otherwise traverse, stand, exert up to 10 lbs. of force to push, pull, lift orotherwise move objects, bend, reach, kneel, and/or twist for minimal periods of time. Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.. Show more Show less

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Job Title: Senior Network Engineer Date 14.02.2024 Department ITIP Location: Bangalore Reports To Business Line / Function: (Direct) Manager - Networks Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose The main activities of the Senior Network engineer is to deliver remote network management services across different domains of network and Security. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. Security services would mainly include support on firewall, Proxies, IPAM, Load Balancers, NAC and HSM’s. He will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Direct Responsibilities Network Incident troubleshooting and escalation to L3 BAU support operations Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes. Coordinates with onshore teams; interface with vendors and partners for issue resolution. Networks obsolesce and Tech refresh. Vulnerability Management and finding remediation. SLA adherence and Dashboard reporting Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design. ITIL and Change Management experience Contributing Responsibilities Technical & Behavioral Competencies 8 to 15 years of work experience required, minimum 8 years of relevant work experience required large enterprise networks. Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks, Network security and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet) and Proxies (MacAfee, etc.). Troubleshooting skills to identify faults and ensure timely repairs. Experience in administration and troubleshooting of IPAM systems – DNS/DHCP/NTP (Infoblox) Expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper, WAN Links using MPLS transport; Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP). Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Experience in network security, load balancers (F5) Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Specific Qualifications (if Required) B.E or Equivalent CCNA (Routing & Switching) - Mandatory CCNP & CCIE (Routing & Switching) - Preferred Checkpoint Security Administration or Fortinet Network Security Technology/Solutions ITIL V3 Foundation desirable Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and adapt a process Education Level Bachelor Degree or equivalent Experience Level At least 8 years Other/Specific Qualifications (if Required) Ability to engage cust customers independently for ongoing incidents, hight level of ownership and initiative needed Needs to work independently with minimal or no supervision Excellent written, oral and presentation skills Should be able to articulate technical concepts in documentation Show more Show less

Position Summary Deputy Manager – Firewall Operations - Deloitte Support Services India Private Limited Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Touché Tohmatsu Limited (DTTL) Global supports our network of national member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports. The Deloitte Firewall Management services is responsible for the firm’s overarching goals of enhancing data protection, standardizing, and securing critical infrastructure. As part of this effort, the Firewall Management service provides robust firewall security solutions to safeguard our network infrastructure. We are currently seeking a Firewall Operations Engineer to join our team. Work you’ll do The Firewall Operations Engineer role reports to the Manager of the Firewall Operations team. The role focuses on providing operational support and management of the Firewall infrastructure. The position works closely with the Architecture, Engineering, and Technical Delivery teams responsible for 24x7 firewall support to the Deloitte member firms. Key Responsibilities: Provide operational support for firewalls on multiple platforms across the Deloitte global infrastructure. First responder to monitored alerts, incidents, and issues. Service request fulfilment for firewall global policy and other security extension changes (VPN, IPS, URL Filtering, Application Control, etc.) Perform firewall policy changes, analysis and clean-up as requested by firms. Provide visibility and insight to assist customers with firewall activity and usage information. Follow through with firm and vendor resources to close out availability, performance, and security incidents that involve firewalls in any Deloitte location. Coordinate, triage, and troubleshot activities with customers. Accountable for executing tasks according to established standards, procedures, and processes. Able to communicate and work with customers and peers in different time zone and countries. Excellent written and verbal communication skills required. Must be able to easily analyse and communicate complex ideas to all levels of management. The Team The team At Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Location : India Work shift Timings : 11 AM to 8 PM Qualifications Bachelor’s Degree/College Diploma in Computer Science or equivalent industry experience 8 - 10 years of experience is provided as a guideline for hiring and represents the amount of experience typically needed to be successful in this role. Expert level knowledge of Check Point firewalls including additional blades. Knowledge of Palo Alto and Cisco firewalls Knowledge of LAN/WAN and network protocols Knowledge of monitoring tools and commands to ensure quick resolution to issues. Advanced level skill in firewall policy management Ability to manage support cases with external technology vendors. Knowledge of server technologies is a plus. Knowledge of virtual technologies is a plus. Excellent written and verbal communication skills required. Must be able to easily analyse and communicate complex ideas to all levels of management. Sensitivity and cultural awareness are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Ability to effectively prioritize and execute tasks in a high-pressure environment. How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #EAG_Technology #CA-GN Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301927 Show more Show less

Configure, review & manage firewall policies (Palo Alto, Fortinet, Checkpoint). Administer Web Application Firewall (WAF). Deploy, modify & troubleshoot security profiles, access rules, & VPN. Lead migration & implementation of new security controls. Required Candidate profile Exp with Firewall rule optimization & cleanup. Firmware & Patch Management for security devices. Exposure to Security Information & Event Management (SIEM) tools. Exp in Application Load Balancer.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Job Title: Senior Engineer Career Level: D1 Introduction to role Are you ready to disrupt an industry and change lives? As a Senior Automation and Integration Engineer, you'll be at the forefront of redefining our ability to develop life-changing medicines. Your role will involve designing, developing, implementing, and supporting automation activities to streamline operations, improve efficiency, and reduce errors. You'll integrate different systems and technologies to create a cohesive workflow, collaborating with multi-functional teams to identify automation opportunities and ensure successful implementation. Dive into developing scripts, testing systems, solving issues, and providing technical support while adhering to AstraZeneca's lifecycle methodology and practices. Are you prepared to make the impossible possible? Accountabilities Design, development, implementation, maintenance of Automation & Integration Solutions to improve Enterprise IT Management Tools & Systems Build automation scripts using Python and PowerShell to streamline IT processes, system monitoring, and data extraction Automate alerting, remediation, and reporting processes to enhance operational efficiency Develop and handle pipelines in SnapLogic for process automation and data transformation Create and maintain Power Automate flows for task automation, file management, and report generation Collaborate with multi-functional teams to understand integration requirements and deliver efficient automation solutions Troubleshoot, maintain, and enhance existing integrations and automations to ensure reliability and performance Document integration workflows, automation processes, and support knowledge transfer to team members Must demonstrate the capability to identify and propose innovative solutions to improve service performance Essential Skills/Experience Relevant qualifications in Enterprise IT Automation and Integration Tools Proven experience with API Management tools such as MuleSoft, Snaplogic, Azure API Management A Bachelor’s or Master’s degree in Computer Science or a relative field, or equivalent experience Prior experience in an Information Services/Information Technology environment with good business insight Proven experience of being a great partner with 3rd party suppliers Experience of working within a quality and compliance environment and application of policies, procedures and guidelines 8:12 years of experience in build, develop, implement automation solutions for IT Infrastructure Management Tools such as SolarWinds, Cisco, Splunk, Netbox, Tanium, Aternity or similar tools Experience working on building integrations that consume external APIs or build APIs for external systems consumption Experience with Continuous Integration and building continuous delivery pipelines, such as CodePipeline, CodeBuild, and Code Deploy Strong customer handling and communication skills (must), ability to collect requirements, translate requirements into technical design (detailed design), development of requirement, fix any defects, support UAT Experience in scripting and related languages like JavaScript, PHP, Python, PowerShell, Perl, etc Excellent communication, analytical and problem-solving skills Desirable Skills/Experience Well versed in ITIL V3.0 practices and process Agile Methodology Knowledge of Software Development Cycle Certification in Mulesoft, Snaplogic Demonstrate initiative, strong customer orientation, and cross-cultural working Experience in handling Agile based delivery model and able to produce high quality work Experience in working on Large Enterprise Environment globally supporting & working with geographically remote colleagues Ability to interpret and communicate technical information into business language Experience in working with AIOps Tools When we put unexpected teams in the same room, we ignite bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and bold world. At AstraZeneca, you'll be part of a team that combines brand-new science with leading digital technology platforms. Our work has a direct impact on patients by empowering the business to perform at its peak. We are committed to driving cross-company change that redefines the entire industry. With a spirit of experimentation lived every day through events like hackathons, we enable AstraZeneca to perform at its peak by delivering outstanding technology and data solutions. Here you can combine technology skills with a scientific approach while broadening your understanding of our wider work. Ready to make a meaningful impact? Apply now to join our team! Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role This role would also involve negotiating contracts, managing budgets, and ensuring compliance with company policies. Assists IT Asset Manager with preparing purchases. Identifying and selecting vendors for IT products and services, negotiating contracts, and ensuring timely delivery and quality. Building and maintaining relationships with vendors, evaluating their performance, and ensuring compliance with company standards. Developing and managing IT purchasing budgets, tracking expenditures, and ensuring cost-effectiveness. Negotiating favorable terms and conditions with vendors, drafting and reviewing purchase orders and contracts, and ensuring adherence to legal and company regulations. Monitoring inventory levels, managing stock, and ensuring that the company's IT needs are met efficiently. Working with internal teams and stakeholders to understand their IT needs, communicating purchasing decisions, and resolving any issues that may arise. Analyzing data to track purchasing trends, identify areas for improvement, and generate reports for management. Excellent verbal and written communication skills to effectively communicate with internal teams, stakeholders, and vendors. Maintain contract data. Create purchase requisitions. What You’ll Bring 5+ years of experience in IT purchase Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. ITIL Foundations certified. Experience in multicultural environment About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less

Role & responsibilities Job Summary: We are seeking a skilled and proactive Network Engineer to manage and maintain our LAN and WLAN infrastructure. The ideal candidate will have hands-on experience with Cisco and Palo Alto technologies, ensuring optimal network performance, security, and reliability across our enterprise environment. Key Responsibilities: Network Configuration & Maintenance Design, configure, and maintain LAN/WLAN infrastructure using Cisco switches, routers, and wireless controllers. Implement and manage VLANs, trunking, STP, and other Layer 2/3 protocols. Monitor network performance and ensure high availability and redundancy. Security & Firewall Management Configure and manage Palo Alto firewalls including policies, NAT, VPNs, and threat prevention. Perform regular security audits and vulnerability assessments. Collaborate with the InfoSec team to enforce network security standards. Troubleshooting & Support Diagnose and resolve network issues related to connectivity, performance, and hardware/software failures. Provide Level 2/3 support for escalated network incidents. Maintain documentation of network configurations, changes, and troubleshooting steps. Monitoring & Optimization Use tools like SolarWinds, Cisco Prime, or Panorama for network monitoring and reporting. Analyze traffic patterns and optimize bandwidth usage. Plan and execute network upgrades and patches. Required Skills & Qualifications: Bachelors degree in Computer Science, IT, or related field. 5+ years of experience in LAN/WLAN configuration and troubleshooting. Strong knowledge of Cisco networking (CCNA/CCNP preferred). Hands-on experience with Palo Alto firewalls (PCNSA/PCNSE certification is a plus). Familiarity with network monitoring and logging tools. Excellent problem-solving and communication skills.

Job Title: Cyber Security Engineer Location: Thane, Maharashtra Compensation: ₹4 – 6 LPA Experience: 2–4 years in network security, with a focus on SASE and endpoint protection Joining: Immediate Job Summary We are looking for Cyber Security Engineers with hands-on experience in Secure Service Edge (SSE), Zero Trust Network Access (ZTNA), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR/XDR), and Web Proxy technologies. The ideal candidate will contribute to the design, deployment, and ongoing management of secure access solutions in alignment with SASE architecture. Key Responsibilities Solution Design & Deployment: Assist in planning, implementing, and configuring SASE components including ZTNA, SWG, CASB, DLP, and EDR/XDR solutions. Infrastructure Management: Administer and maintain security infrastructures ensuring performance, availability, and compliance. Troubleshooting & Support: Analyze, diagnose, and resolve complex issues across security systems. Collaborate with vendors for escalated support. Policy Enforcement: Create and apply security policies — including firewall rules, web filtering, ZTNA, and CASB controls. Monitoring & Threat Detection: Continuously monitor security logs and threat intelligence feeds to detect anomalies and initiate incident response. Documentation: Maintain up-to-date documentation covering configurations, topologies, policies, and operational procedures. Key Skills & Requirements In-depth understanding of SASE principles (SD-WAN, SWG, ZTNA, CASB, FWaaS). Strong Hands-on Experience With One Or More Platforms Zscaler, Netskope, Palo Alto Prisma Access, Fortinet FortiSASE, Cato Networks, Cisco Umbrella. Proficiency in configuring and managing DLP (endpoint, network, cloud). Knowledge of EDR/XDR solutions and endpoint protection tools. Expertise in network protocols (TCP/IP, DNS, routing, switching). Experience in web filtering, URL categorization, threat inspection, and prevention. Familiarity with cloud security (AWS, Azure, GCP). Strong analytical and troubleshooting skills. Certifications (preferred but not mandatory): CISSP, CompTIA Security+, vendor-specific SASE/Cloud Security certifications. Keywords for Matching/Resume Screening ZTNA principles and policy implementation SASE, SSE, DLP, EDR, XDR Web proxy, content filtering, URL categorization Policy management Platforms: Zscaler, Netskope, Prisma Access, Cisco Umbrella, FortiSASE Firewall configuration, intrusion prevention Cloud security (AWS/Azure/GCP) Skills: tcp/ip,troubleshooting skills,dns,sase,ztna,xdr,aws,web proxy,analytical skills,zscaler,edr,firewall configuration,network security,networking and cloud,dlp,cloud security,sd-wan,edr/xdr,policy management,cyber security,cloud security (aws, azure, gcp) Show more Show less

Position summary Gruve is looking for a skilled IT Systems Administrator to support and enhance our organization’s IT infrastructure with a primary focus on Microsoft technologies while also managing a diverse range of systems and platforms. This role involves overseeing server and network operations, supporting cloud and on-prem environments, and ensuring security, performance, and availability across IT assets. The ideal candidate has strong experience in Microsoft ecosystems while also being comfortable with general IT systems and network management. Key Responsibilities Microsoft Environment Management Administer Windows Server (2016/2019/2022), Active Directory , Group Policy , and DNS/DHCP services. Manage Microsoft 365 suite, including Exchange Online , Teams , SharePoint , and OneDrive . Support Azure Active Directory integration, Intune /Endpoint Manager for device policies, and cloud security controls. Create and maintain PowerShell scripts to automate administrative tasks and deployments. General Systems Administration Deploy, configure, and maintain physical and virtual servers (VMware, Hyper-V). Monitor system performance, availability, and capacity; proactively resolve bottlenecks or outages. Administer Linux servers for specific workloads or services (if applicable). Manage IT assets, inventory, and lifecycle planning. Network and Security Operations Maintain enterprise networking equipment: firewalls, switches, routers, VPNs (Cisco, Ubiquiti, or equivalent). Ensure robust network security , including patching, antivirus, endpoint protection, and SIEM integration. Implement and manage backup/recovery solutions and participate in disaster recovery planning/testing. Cloud and SaaS Support Manage hybrid environments involving Azure , AWS , or Google Cloud platforms. Support cloud-based storage, identity, and SaaS applications beyond Microsoft (e.g., Zoom, Slack, Atlassian). End-User and Tier 2/3 Support Provide escalated support for desktops, software, network connectivity, and account access. Collaborate with helpdesk and engineering teams to address recurring issues and implement root cause fixes. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Basic Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 3–5+ years of experience in IT systems/network administration with significant Microsoft exposure. Windows Server, Active Directory, Azure AD, Microsoft 365 Cloud platforms like Azure, AWS, or GCP Endpoint management tools like Intune, or Jamf (for Mac) Preferred Qualifications VMware or Hyper-V Linux systems Cisco CCNA (LAN/WAN/VPN management) Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required.

Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Role This role would also involve negotiating contracts, managing budgets, and ensuring compliance with company policies. Assists IT Asset Manager with preparing purchases. Identifying and selecting vendors for IT products and services, negotiating contracts, and ensuring timely delivery and quality. Building and maintaining relationships with vendors, evaluating their performance, and ensuring compliance with company standards. Developing and managing IT purchasing budgets, tracking expenditures, and ensuring cost-effectiveness. Negotiating favorable terms and conditions with vendors, drafting and reviewing purchase orders and contracts, and ensuring adherence to legal and company regulations. Monitoring inventory levels, managing stock, and ensuring that the company's IT needs are met efficiently. Working with internal teams and stakeholders to understand their IT needs, communicating purchasing decisions, and resolving any issues that may arise. Analyzing data to track purchasing trends, identify areas for improvement, and generate reports for management. Excellent verbal and written communication skills to effectively communicate with internal teams, stakeholders, and vendors. Maintain contract data. Create purchase requisitions. What You’ll Bring 5+ years of experience in IT purchase Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. ITIL Foundations certified. Experience in multicultural environment About Us We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less