7287 Cisco Jobs - Page 29

Job Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends we set them and drive change. As a market leader in enterprise analytics and mobility software, weve pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But thats not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategys stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, youll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values bold, agile, engaged, impactful, and united are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employees contributions are recognized and valued. The Role: We are looking for a dynamic, hands-on Director of IT Operations to lead our global infrastructure and support operations from our India hub. This role is critical to ensuring the stability, scalability, and security of Strategy s enterprise IT systems. You will shape and drive our infrastructure strategy, lead a talented international team, and partner with business and technology stakeholders across regions to deliver robust, secure, and cost-effective IT solutions. Your Focus: Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storage. Inspire, hire, mentor, and develop a diverse, world-class IT team. Drive strategic IT infrastructure initiatives and ensure alignment with business objectives and evolving technologies. Establish and track KPIs to measure team performance, system uptime, and customer satisfaction. Oversee operations for data centers, cloud environments, network infrastructure, storage, virtualization, backups, and disaster recovery. Ensure high availability, performance, and security of all corporate IT systems. Manage Active Directory, Microsoft 365, server management, and system patching (SCCM). Implement and maintain secure configurations for hardware, software, and network services. Define and enforce IT operational standards, documentation, runbooks, and SLAs. Plan and coordinate maintenance windows, change controls, upgrades, and incident response. Own asset lifecycle management, inventory controls, and procurement recommendations. Manage on-call rotations and ensure 24/7 global support readiness. Partner closely with internal application teams, Security, and Engineering to align infrastructure with evolving needs. Lead vendor relationship management, contract renewals, and performance reviews. Evaluate cloud provider services and ensure optimal utilization and cost efficiency. Ensure adherence to IT policies, regulatory standards, and internal controls. Support internal/external audits and compliance initiatives (e.g., ISO 27001, SOC2). Own infrastructure-related evidence collection and documentation for certifications. Core Attributes: Motivation. Passion. Integrity. Innovation. Collaboration. Customer Focus. Experience & Skills: Bachelor s degree in Computer Science, Engineering, or related field. 7+ years in IT infrastructure operations, including 5+ years in a management or leadership role. Experience running a 24/7 enterprise-grade infrastructure across multiple regions. Proven success in disaster recovery planning, testing, and execution. Project management expertise delivering complex cross-functional IT initiatives. Advanced knowledge of enterprise network architectures (Cisco, Aruba, Nexus). Strong experience with firewalls/VPNs (Palo Alto, Cisco, Juniper), and load balancers (F5, Citrix, Meraki). Deep hands-on experience managing cloud networking components across major hyperscalers (AWS, Azure, GCP), including VPC/VNET peering, site-to-site VPNs, transit gateways, and Direct Connect/ExpressRoute configurations. Expertise in Microsoft technologies (AD, O365, SCCM), virtualization, and endpoint security. Excellent written and verbal communication skills. Ability to navigate complex global organizations and influence stakeholders at all levels. Strong analytical mindset with a bias for action and continuous improvement. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder We work from the office in Pune .

CE4 R&S EN : Migration Place : Bangalore About Zensar: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success through experience design, cloud technology, advanced analytics, and business acceleration. About Job: We are hiring a Consulting Engineer 4 -EN to join our team. If you re excited to be part of a winning team, Zensar is a great place to grow your career. You ll be glad you make the right choice to join us. Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Scope: Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs Typically interacts with individual contributors, managers, and customers regularly and provides input to Sales team in creating and demonstrating technology solutions to customers Engages with sales teams on pre-sales activities Consulting Engineer Roles: Drives technology design, implementation, execution and/or optimization for customer projects/accounts. Works with customers to plan, design, configure and/or diagnose Cisco s suite of products, services and solutions to accelerate customer outcomes Assists customers with integration and implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues Creates and delivers customer collateral, portals, documentation and knowledge transfer Aligns technical deliverables to customer business outcomes Drives customer technology transitions, influencing solution architectures and services Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services strategies and goals Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy / deployment / optimization of Cisco services and solutions Takes leadership role in execution of delivery projects Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing) Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures). Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies. Consulting Engineer responsibilities include: Required Skills: [ Must have and should meet all the below standards for qualifying to this role] Experience with at least 3 product lines like Catalyst 9000/6500/4500/3850/6800. Engineer must be experienced in and have internal product and/or Architecture knowledge. Experience with at least one - Nexus 7K/5K/2K product lines will be an added advantage. Working knowledge and experience BGP, OSPF, ISIS, IP/MPLS, QoS, Multicast is a definite plus. Experience Implementing /Supporting Layer 2, Layer 3 implementations will be key. Hands-on experience in Installation, Configuration and troubleshooting and/or Network Solution designing of Cisco Routers and switches. Executing Migration windows and migration projects will be a plus. Must have hands-on experience of 5-8 years on Cisco (CSCO) products A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels. Must have good technical writing skills and have experience in writing test and implementation / Migration plans. Skills and experience in working independently. Strong interpersonal and teamwork needed Good to have : [Good to have or value add to this role] Experience on at least 2 product lines like CRS-1/CRS-3, GSR 12000, 7600, ASR9K/ASR1K a plus. Knowledge with at least one competitor platform Nortel, Juniper, ALU a plus. Knowledge of Virtualization (VMware, Openstack, Tail-f) technologies is desirable. Strong hands-on experience in scripting with Tcl/Expect, Python Java and Perl is desirable. Design solutions for low to medium complex requirements on the R&S solutions Design awareness on the SDA/SDWAN solution Capability to lead design conversations and workshops with the customer and prepare high level and low-level designs Education and Additional Certifications : Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Cisco certifications (CCNP, CCIE etc.) would be highly desirable. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! If you re having trouble applying, drop a line to careers@zensar.com.

CE4 R&S EN : Migration Place : Bangalore About Zensar: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success through experience design, cloud technology, advanced analytics, and business acceleration. About Job: We are hiring a Consulting Engineer 4 -EN to join our team. If you re excited to be part of a winning team, Zensar is a great place to grow your career. You ll be glad you make the right choice to join us. Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Scope: Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs Typically interacts with individual contributors, managers, and customers regularly and provides input to Sales team in creating and demonstrating technology solutions to customers Engages with sales teams on pre-sales activities Consulting Engineer Roles: Drives technology design, implementation, execution and/or optimization for customer projects/accounts. Works with customers to plan, design, configure and/or diagnose Cisco s suite of products, services and solutions to accelerate customer outcomes Assists customers with integration and implementation of tools, systems and service assurance Supports presale activities and translate business requirements into solution design Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues Creates and delivers customer collateral, portals, documentation and knowledge transfer Aligns technical deliverables to customer business outcomes Drives customer technology transitions, influencing solution architectures and services Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services strategies and goals Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy / deployment / optimization of Cisco services and solutions Takes leadership role in execution of delivery projects Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing) Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures). Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies. Consulting Engineer responsibilities include: Required Skills: [ Must have and should meet all the below standards for qualifying to this role] Experience with at least 3 product lines like Catalyst 9000/6500/4500/3850/6800. Engineer must be experienced in and have internal product and/or Architecture knowledge. Experience with at least one - Nexus 7K/5K/2K product lines will be an added advantage. Working knowledge and experience BGP, OSPF, ISIS, IP/MPLS, QoS, Multicast is a definite plus. Experience Implementing /Supporting Layer 2, Layer 3 implementations will be key. Hands-on experience in Installation, Configuration and troubleshooting and/or Network Solution designing of Cisco Routers and switches. Executing Migration windows and migration projects will be a plus. Must have hands-on experience of 5-8 years on Cisco (CSCO) products A good communications skill is a must. Must have a demonstrated ability to relate to customer representatives at various levels. Must have good technical writing skills and have experience in writing test and implementation / Migration plans. Skills and experience in working independently. Strong interpersonal and teamwork needed Good to have : [Good to have or value add to this role] Experience on at least 2 product lines like CRS-1/CRS-3, GSR 12000, 7600, ASR9K/ASR1K a plus. Knowledge with at least one competitor platform Nortel, Juniper, ALU a plus. Knowledge of Virtualization (VMware, Openstack, Tail-f) technologies is desirable. Strong hands-on experience in scripting with Tcl/Expect, Python Java and Perl is desirable. Design solutions for low to medium complex requirements on the R&S solutions Design awareness on the SDA/SDWAN solution Capability to lead design conversations and workshops with the customer and prepare high level and low-level designs Education and Additional Certifications : Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. Cisco certifications (CCNP, CCIE etc.) would be highly desirable. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https: / / www.zensar.com / careers / who-we-are Ready to #ExperienceZensar? Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! If you re having trouble applying, drop a line to careers@zensar.com.

Meet the Team You will be part of an outstanding technical pre-sales team in our Global Security Sales Organization (GSSO), responsible for driving the success of Cisco s Security Portfolio and focusing on protecting Customer Application Environments across on-prem and cloud platforms. Our mission is to democratize security by making it easy and effective for everyone. Your Impact As a key player in the team, you will have the opportunity to influence the security landscape by crafting tailored solutions that address specific customer needs. This role offers the excitement of working with cutting-edge technology and the fulfillment of building long-lasting relationships with customers. You will: Provide guidance and assist account teams in building solutions to address specific customer security needs. Understand business requirements and translate them into technical solutions. Create, present, and document technical solutions to customers, partners, and prospects. Lead technical consulting and upper-level management presentations. Drive major account opportunities while enabling local account teams to maintain long-term ownership. Minimum Qualifications Minimum of 5 years of technical sales or pre-sales experience with 3+ years in Security specialization in Network Security and technologies including NGFW/NGIPS, Network Analytics, Content & Cloud Security (i.e. Email, Web, Anti-Spam, DNS security, CASB, SASE, SSE), Advanced Threat Solutions and Endpoint Security. Bachelors degree in Cybersecurity, Computer Science, or a related field. Proven track record of successful quota achievement. Strong knowledge of cybersecurity concepts, technologies, and best practices. Industry certifications such as CISSP, CISM, or CCSP are preferred. Preferred Qualifications Excellent presentation and interpersonal skills. Commercial awareness and strong communication skills. Highly motivated self-starter who excels without day-to-day management. Experience with Cisco security technologies and programming languages such as UNIX shell, Perl, or C. Willingness to travel and work from a home office. #WeAreCisco At Cisco, we re revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Job Title: Lead - Platinum Support Account Manager (PSAM-II) Job Description: We are looking for a highly skilled and motivated Platinum Support Account Manager (PSAM-II) to join our Platinum Support Team . In this role, you will serve as the primary technical support contact for Sprinklr s largest and most complex enterprise customers. You will work closely with program managers and executive-level decision-makers to ensure an exceptional customer support experience. Additionally, you will act as an internal escalation point , collaborating with Sales, Customer Success, and Services teams to resolve critical issues efficiently. Key Responsibilities: Serve as the technical voice of the customer and advocate for their needs when escalating product issues. Proactively monitor case resolution times , ensuring strict adherence to SLAs for assigned accounts. Develop expertise in the client s custom implementation , resolving issues without requiring engineering intervention. Conduct regular case reviews with customers, analyzing support trends, identifying pain points, and providing product updates. Collaborate with internal account teams to address reported issues and enhance customer experience. Participate in bridge calls for escalated issues, working directly with customers and engineering teams for expedited resolutions. Plan and execute key customer events in coordination with the Success and Managed Services teams . Provide internal stakeholder reports , highlighting customer health metrics and action plans for improvement. Share insights on new product features and release readiness , ensuring customers are well-prepared for upcoming changes. Troubleshoot and debug critical issues , working hands-on with support and engineering teams. Maintain the highest standard of service delivery for platinum customers. Offer social insights and strategic recommendations to enhance customer business practices. Design and configure Sprinklr solutions , aligning with best practices and client-specific needs. Provide consulting and advisory support during various phases of project implementation . Qualifications & Requirements: Fluency in English and Portuguese is mandatory. Experience in contact center operations is required. Hands-on experience with Voice and Non-Voice Contact Center applications , such as: Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. Strong customer relationship skills with the ability to support customers across multiple time zones, predominantly in the U.S. and LATAM . Willingness to work occasional weekends (bi-monthly), based on business needs. Technical expertise in: Voice protocols: TCP/IP, VoIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Contact center technologies: CTI, Voice recording, VoIP, Dialer, ACD, IVR, SBC. Unified Communication (UCaaS) and Cloud Platforms: CPaaS, MS Teams integrations, Voicemail, DID, and SIP-based communication. Network and analysis tools: Wireshark, SIP protocol debugging, rtp packet analysis. CRM platforms: Salesforce Service Cloud or similar systems for case management. 2+ years of experience in telecom, call center integration, and VoIP , including coding and SIP protocol interactions. 3+ years of experience in software support, account management, or client relationship management. Strong analytical and problem-solving skills , with the ability to interpret customer usage data and identify optimization opportunities. Exceptional written and verbal communication skills . Highly self-motivated, proactive, and ownership-driven . Ability to work effectively in a fast-paced, collaborative environment . Bachelor s degree required , or an equivalent combination of experience and training. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

Meet the Team Join Ciscos Strategic Partner Sales Team who collaborates with Cisco s outstanding global, local and strategic partners to build innovative and differentiated solutions that help grow business. Your Impact As a member of the Team, you will be responsible for growing the overall Cisco business in line with Cisco priorities & handling executive relationships/ engagements, maintaining a strong governance and growing Cisco wallet share with the IT Service Provider (ITSP) partners. In this role, you will lead executive interactions, sales development and go-to-market alignment with your partners. You will need to build partnership plans which enable partner success through the development of a get-to-market and go-to-market plan. You will also need to work closely with the solution architect team to develop balanced partner solution offerings with multiple Cisco technologies that are embedded in partner service offerings across cloud & infrastructure services, cybersecurity & risk services, collaboration and full-stack observability. The role requires a working knowledge of the as-a-service business models and positioning the value of software and subscription with the key partners. Key Responsibilities: Develop and carry out ITSP partner strategy and business plan including sales, marketing, and go-to-market strategies, programs, and offerings Build and maintain executive relationships with leaders of key ITSP partners; handle quarterly executive business reviews (QBRs), communication plans both with internal and external stakeholders. Represent Cisco as an advocate of ITSP partner business and subject matter authority and presenter at internal and external events Serve as an escalation point to help resolve field conflicts using network of key contacts within both companies as well as knowledge of mutual businesses Take a lead in positioning Cisco value proposition, educating, and marketing across ITSPs with both traditional solutions as well as new technologies such as AI/ Gen AI. Lead the development and communication of the partnership performance analysis (financial performance, key metrics, and related insight) Working with ITSP partners BUs on Cisco products, working on joint solutions, drive proficiency through CoE and practicing development. Coordinate training and enablement plans for partner service delivery teams, ensure sufficient technical enablement to deliver Cisco solutions successfully Deliver on key outcomes as a success metric: increased skills and scale of your partner, measurable incremental pipeline, advocacy and increased mindshare for your partners internally and externally, case studies and references, design wins and repeatable solutions, and increased dedication and impact from partner Preferred Qualifications 12+ years of experience in Partner sales, Business development and sales, and product management Understanding of key industry trends & dynamics and driving the partners with GTM strategies and execution with strong governance. Knowledge of cloud & infrastructure solutions, cybersecurity & risk services, full-stack observability and collaboration. Experience of effectively collaborating with local, regional and corporate teams in a large cross-functional organization across time zones. Good planning and analytical skills with a proven track record to apply these skills to sophisticated situations with conflicting priorities Shown ability to partner with senior business leaders to understand requirements and deliver solutions that meet expectations Having experience of jumping in and solving sophisticated business operations issues with multiple stakeholders Why Cisco? At Cisco, we re revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put we power the future. Fueled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Cisco R and S Network Design SME - Level 4 Support | 5 - Expert Primary -> Technology | HPN R and S Design SME - Level 4 Support | 5 - Expert Secondary -> Technology | Nexus Switch Design SME - Level 4 Support | 5 - Expert Secondary -> Technology | Firepower Firewall Design SME - Level 4 Support | 5 - Expert Tertiary -> Technology | Palo Alto Firewall Design SME - Level 4 Support | 5 - Expert Tertiary -> Technology | Checkpoint Firewall Design SME - Level 4 Support | 5 - Expert Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Mandatory Skills: Extensive experience developing and maintaining Cisco CVP/Voice Applications Bachelor s degree in Computer Science, Management Information Systems, or related area 5+ years of experience with Cisco UCCE platforms 5+ years of IVR Application development and support experience using Cisco CVP/Voice, VXML/ASR, TTS, Cisco Call Studio 10.5 and up 5+ years of experience working with CVP Studio, Java, and back-end integration with Databases and Web Services 5+ years of experience with Java 1.7+, Eclipse, Tomcat, Spring MVC, J2EE, SOAP, REST APIs Experience with CI/CD Pipeline & Tooling (Octopus) Familiarity and exposure to any Cisco 3rd Party Products (i.e., Nuance, Finesse, Verint, etc.) Other Skills: Experience with Agile development Ability to analyze complex business problems, propose effective solutions and understand and apply business vision and direction Ability to communicate effectively both orally and in writing to management, team members, business and technology professionals Ability to work in a fast-paced environment Team player with a great attitude

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions. Our guiding principles are rooted in our four core values: care deeply, everybody in, simplify everything, and be brave. These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all Meraki MS is an enterprise-grade line of network switches that are entirely managed from the cloud. Our mission is to bring Meraki simplicity to the network switching market, leaving our users delighted with ease of install and with our robust monitoring to tackle problems and answer questions about their networks. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will have a direct impact on the success of our team s mission, not to mention our customers lives. We encourage you to drop us a line even if you don t have all the points below. Thats a lot of different areas of responsibility! We will help you pick them up because we believe that great teams come from a diverse set of backgrounds. What you will do: As a member of our Firmware Test team, you will rise to this challenge, partnering closely with firmware developers to deliver an outstanding experience for the users who depend on our product every day for safety, security, and business intelligence. You will work on upcoming and current devices, crafting imaginative automated simulations of the real-world environments and scenarios in which they are deployed. In this role, you will have access to a comprehensive suite of advanced equipment, including state-of-the-art networking devices, and benefit from the support of a passionate, collaborative team dedicated to personal and professional growth. Complete new product testbed operations to test products and software before market launch. Develop and execute test plans for new features before they ship to customers. Collaborate with our firmware engineers to implement test cases, understand test results, reproduce and investigate bugs. Work with third-party vendors to test bug fixes and new driver patches. Manually reproduce problems discovered during automated testbed operations and work directly with firmware engineers to investigate them. Partner with automation engineers to scale, improve and maintain testbed operations. You are an ideal candidate if you have: 8+ years of experience in Software Quality assurance with at least 4+ years of coding/scripting experience with either Ruby or Python In-depth knowledge of Layer-2 networking protocols in configuring, and debugging and are at ease to ramp up quickly on new technologies and concepts. Experience with creating and carrying out system-level test plans. Experience in analyzing system-level test results and identifying red flags within a test. Experience with configuring and monitoring Linux systems using command line tools and utilities. Effective communication skills and proven track record of collaboration with others. A passion for quality, an appetite for learning about software and systems, and an interest in breaking things to learn how to make them better. A technical degree or equivalent experience with a great foundation in the basics of computer networking. Bachelor s / Master of Science Degree in Computer Science (or equivalent or a related field, or equivalent experience) Bonus points for: Experience with hardware test tools such as Ixia. At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

About the team: At Cisco, our Wireless and Smart Spaces engineering teams deliver enterprise-grade connectivity and intelligence to a world that depends on always-on infrastructure. We innovate across access points, wireless controllers, and cloud-managed systems to simplify IT and enable rich digital experiences in offices, campuses, hospitals, stadiums, and beyond! The Smart Spaces group powers next-generation access point features and services with a strong focus on performance, scale, and security. About the role: As a Senior Software Engineer, you will play a pivotal role in building high-performance embedded software for Cisco s wireless platforms. Your focus will be on software development crafting, designing, implementing, and optimizing features across the wireless stack and contributing to platform capabilities. You will collaborate across hardware, firmware, and cloud teams and bring a software-first mentality to solving real-world wireless challenges. Experience with Generative AI-assisted coding tools will help you accelerate development and improve engineering impact. Key Responsibilities: Design, develop, and maintain robust embedded software for wireless platforms (access points, controllers). Work on platform bring-up, kernel modules, network features, protocol stacks, and performance improvements. Own and deliver software components across the full development lifecycle from architecture to production deployment. Leverage Generative AI tools (e.g., GitHub Copilot, Windsurf, Cursor) to improve efficiency, accelerate prototyping, and promote code quality. Collaborate with hardware, test, and cloud teams to ensure flawless integration and performance across the system. (Optional) Contribute to automated validation frameworks and test tools to support CI/CD and system integration testing. Required Skills 7+ years of experience in embedded or systems software development Strong programming skills in C/C++ and Python Deep knowledge of Linux, networking (TCP/IP), and wireless protocol behavior Experience developing software for networking products, embedded platforms, or system-level services Familiarity with build systems, kernel modules, or driver integration Consistent track record to adopt and use Generative AI tools optimally for development and debugging Strong analytical skills with a focus on design correctness, performance, and maintainability Excellent teamwork and communication across multi-disciplinary teams Bonus points for: In-depth understanding of 802.11/Wi-Fi standards, radio drivers, or wireless security Experience with data path optimization, network stack tuning, or real-time performance Exposure to test automation, CI/CD pipelines, or system validation Background in cloud-connected or controller-managed wireless solutions Experience trouble shooting hardware/software interaction at the platform level Does this sound like you? We d love to hear from you! At Cisco Meraki, we re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

We are looking for a skilled and motivated Network Associate with hands-on experience in the telecom industry. The ideal candidate will assist in maintaining, monitoring, and optimizing network infrastructure, supporting internal teams and external clients, and ensuring uninterrupted network services. Key Responsibilities: Monitor, troubleshoot, and maintain enterprise network infrastructure (routers, switches, firewalls). Collaborate with telecom service providers for circuit provisioning, fault resolution, and upgrades. Configure and manage network devices following standard protocols. Respond to incidents, perform root cause analysis, and escalate unresolved issues. Maintain accurate documentation of network configurations, changes, and asset inventories. Support implementation of network projects, migrations, and capacity planning. Ensure compliance with security standards and assist in periodic audits. Work closely with cross-functional teams (NOC, IT, VoIP, Infrastructure) to support operations. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum 2 years of networking experience, preferably in telecom or ISP environments. Solid understanding of LAN/WAN, TCP/IP, BGP, OSPF, VLANs, and VPNs. Familiarity with telecom hardware (Cisco, Juniper, Huawei, etc.). Experience working with ISPs, telecom carriers, or enterprise voice/data networks. Strong analytical and troubleshooting skills. Good communication skills and a proactive, team-oriented mindset. Willingness to work in rotational shifts (if required). Preferred Certifications (Good to Have): CCNA / JNCIA / CompTIA Network+ Exposure to SD-WAN, VoIP, or network monitoring tools (e.g., SolarWinds, Wireshark, PRTG). Experience in telecom provisioning systems or NOC support. Why Join Us Opportunity to work on large-scale telecom networks. Career path toward Network Engineer / NOC Lead roles. Supportive work culture with learning and certification support. Competitive compensation with shift allowance and growth benefits. Apply for this position Are you comfortable with the job shift schedule * Drop files here or click to upload Maximum allowed file size is 10 MB. Allowed Type(s): .pdf, .doc, .docx, .rtf By using this form you agree with the storage and handling of your data by the iConsultera website. *

Meet the Team The Common Hardware Group (CHG) delivers the silicon, optics, and hardware platforms for Ciscos core Switching, Routing, and Wireless products. We design the networking hardware for Enterprises and Service Providers of various sizes, the Public Sector, and Non-Profit Organizations across the world. Cisco Silicon One (#CiscoSiliconOne) is the only unifying silicon architecture in the market that enables customers to deploy the best-of-breed silicon from Top of Rack (TOR) switches all the way through web scale data centers and across service provider, enterprise networks, and data centers with a fully unified routing and switching portfolio. Come join us and take part in shaping Ciscos ground-breaking solutions by designing, developing and testing some of the most complex ASICs being developed in the industry. Your Impact Work with the team on Verilog RTL and scripted flow implementation of the specified Hardware Design-for-Test (DFT) features that support ATE, in-system test, debug and diagnostics needs of the design. Work with the team on Verilog testbench implementation of the specified verification tests for DFT features and use case. Work with the team on automation scripts intended for robustness of implementation quality and improvement of efficiency. Minimum Qualifications: Bachelors or a Master s Degree in Electrical or Computer Engineering required with at least 2+ years of experience. Knowledge of the latest innovative trends in DFT, test and silicon engineering. Background with Jtag protocols, Scan and BIST architectures, including memory BIST and boundary scan. Background with ATPG and EDA tools like TestMax, Tetramax, Tessent tool sets, PrimeTime Verification skills include, System Verilog Logic Equivalency checking and validating the Test-timing of the design Preferred Qualifications: VLSI circuit physical behaviors in silicon (electrical migration, temperature/voltage variation effects). Basic timing concepts, including setup and hold, metastability. Some EDA tools usage experience Strong verbal communication skills and ability to thrive in a dynamic environment Scripting/coding language: Tcl, Python, Perl, or c/c++. Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we re "old" (36 years strong) and only about hardware, but we re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can t put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it). Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hairDon t care. TattoosShow off your ink. Like polka dotsThat s cool. Pop culture geekMany of us are. Passion for technology and world changingBe you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

What youll do The Talent Acquisition Lead will be responsible for developing/implementing sourcing and fulfilment strategies to support the business objective for India sales talent acquisition team and will need to build strong, consultative partnerships with hiring managers and internal partners while providing expertise around the recruitment process to allow his / her team to deliver recruitment solutions effectively. End-to-End responsibility ensuring the sales talent acquisition team conducts strategic planning, attraction, sourcing, selection, and conversion of candidates for both specific requisitions, building a diverse pipeline of highly skilled resources, effectively managing candidate relationships, and selling Cisco as an employer of choice - all to ensure the right talent is available when needed. Be a strategic business partner, subject matter expert, coach and advise hiring managers throughout the hiring process. Applying innovative strategies, market intelligence, assessment and selection to gain the best talent for the organization. Research and provide talent acquisition advice / recommendations based on talent trends supporting the development of next generation talent pipeline Drive deployment of recruitment programs/projects and deliver high quality work in a fast paced environment in a timely manner. Collect and analyze data for predictive analytics to come up with recruitment strategies, performance Lead a team of recruiters providing ongoing development and support Represent the region to the Global TA functional cohort. Headcount forecast and planning will be key in the role Who youll work with Cisco People and Communities professionals are valued as dynamic business leaders and drivers of shareholder value. Our team is a broad network of individuals collaborating to change the way we work, live, play and learn. From every country and every background, we choose talent that not only mirrors our customers, but also brings new ideas to the table. What makes this team amazing is their constant commitment to innovation to make Cisco the #1 IT Company with a sense of diversity. A day at work at Cisco is unlike any other youve had. As part of our world-class talent acquisition team, youll be empowered, challenged and inspired. Here you will collaborate with People and Community partners, engage with Cisco business groups to influence and develop recruitment strategy aligned to the Ciscos growth areas. Who you are 1 5 + years relevant recruitment experience with demonstrated experience leading a recruitment team . Experience of recruiting within the sales field across India & work in matrix organization across APJC You have demonstrable experience leading the full life cycle recruitment process: source, screen, assess, negotiate and close. Solid experience and background handling senior level and leadership hiring. Strong sales talent network within India Experience collaborating with key business leaders and senior cross-functional partners. Demonstrable experience working with key leadership partners to understand future plans and develop strategy to deliver on these plans. Experience translating data and analysis into strategic recruitment processes and recommendations and be recognized as trusted advisor in all recruitment matters on a regional capacity. Why Cisco #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do itWell, for starters - with people like you! Nearly every internet connection around the world touches Cisco. We re the Internet s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it s not what we make but what we make happen which marks us out. We re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Cisco R and S Network Design SME - Level 4 Support | 5 - Expert Primary -> Technology | HPN R and S Design SME - Level 4 Support | 5 - Expert Secondary -> Technology | Nexus Switch Design SME - Level 4 Support | 4 - Advanced Secondary -> Technology | Firepower Firewall Design SME - Level 4 Support | 4 - Advanced Tertiary -> Technology | Palo Alto Firewall Design SME - Level 4 Support | 4 - Advanced Tertiary -> Technology | Checkpoint Firewall Design SME - Level 4 Support | 4 - Advanced Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Cisco R and S Network Expert - Level 3 Support | 3 - Experienced Primary -> Technology | HPN R and S Expert - Level 3 Support | 3 - Experienced Secondary -> Technology | Nexus Switch Administrator - Level 2 Support | 2 - Knowledgeable Secondary -> Technology | Firepower Firewall Administrator - Level 2 Support | 2 - Knowledgeable Tertiary -> Technology | Palo Alto Firewall Administrator - Level 2 Support | 2 - Knowledgeable Tertiary -> Technology | Checkpoint Firewall Administrator - Level 2 Support | 2 - Knowledgeable Certification : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: High quality delivery of service now requests and projects meeting customer requirements within agreed timelines. Communicating effectively with key business users regarding requirements. Create and maintain knowledge articles. Mentor new team members and Conduct knowledge sharing sessions. Prepare traning plans and documentation. Identify and improve efficiency and potential improvements of the network environment. Participate in the testing/piloting of new services/hardware. Ensure Service Quality Targets are met for offered Connectivity services. Plan and prepare change orders as per organization standards. Analyze and resolve network issues. Provide oncall support to the customers. Requirements Extensive working experience on large scale network infrastructure. Good knowledge and understanding of end-to-end network design in large scale IT infrastructure. Experience with F5 Load Balancer (LTM and GTM ) including configuation of iRules,Trafic Management Policies,SSL profiles,Virtual Servers,etc. Experience with Check Point and Fortigate Firewals including configuation of Access and NAT Rules,Routing,VPN configuration. Experience in Routing and Switching (Cisco and Arista). Experience with Bluecoat proxy including configuation including URL whitelisting and proxy forwarding. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Meet the Team As part of the BE Collaboration India team, you will work with the Operations and cross functional teams. In this role, you will also work hand-in-hand with the Finance Controller, leveraging your analytical skills to provide valuable insights into project performance. Your Impact We are looking for a highly organized and certified Project Manager (PMP) to lead projects with a proven track record of successfully delivering projects on time. The ideal candidate will have extensive experience managing complex projects across. This role involves coordinating with teams, managing budgets and timelines, and ensuring successful project delivery. This role requires excellent communication, and organizational skills to collaborate with cross-functional teams and drive project success. Key Responsibilities Project Planning: Develop detailed project plans, including scope, timelines, milestones, resources, and budgets, ensuring alignment with organizational objectives. Stakeholder Management: Collaborate with stakeholders to define project goals, requirements, and deliverables. Maintain strong relationships with key stakeholders and provide regular progress updates. Execution and Monitoring: Oversee all aspects of project execution, ensuring tasks are completed to specifications. Monitor performance, track progress, and implement corrective actions when necessary. Risk Management: Identify potential risks, develop mitigation strategies, and proactively address issues to minimize project disruptions. Resource Management: Allocate resources effectively, managing team workloads and ensuring optimal utilization of personnel and tools. Documentation and Reporting: Maintain comprehensive project documentation, including status reports, lessons learned, and post-project evaluations. Compliance: Ensure all projects adhere to company policies, standards, and regulatory requirements. Minimum Qualifications PMP (Project Management Professional) certification is preferred or equivalent experience and a proven ability to deliver projects successfully. Bachelor s degree in Finance or relevant field and a Master s degree is a plus. 6+ years of experience in project management, with a focus on Finance and operations projects. Proficiency in project management tools like MS Project, Jira, Trello, or similar platforms. Excellent communication, negotiation, and conflict-resolution skills. Ability to manage multiple priorities. Analytical Skills - Strong problem-solving and decision-making capabilities, with attention to detail. Self-starter who actively handles challenges to meet business commitments and partners expectations Proficiency in Excel, Hyperion/Essbase, Business Objects, and PowerPoint Why Cisco At Cisco, we re revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business, the company s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture . Want to join the leader in AI-powered data security The sales team at Cohesity is on a mission to help organizations around the world find limitless value from their data. Our customer obsessed account executives are focused on building new businesses while expanding the value of Cohesity for existing customer. As an Account Executive, you will be an individual contributor focused on showcasing the value of Cohesity s products/solutions in South region, reporting to Director Sales- India and SAARC. This role will handle Enterprise accounts across verticals for Cohesity and be accountable for revenue targets. We are a passionate team of customer obsessed sellers with a desire to disrupt the way organizations think about data management across verticals. We are looking to expand our team of sellers that are excited about bringing endless value to their customers through simplifying the world of data management. HOW YOU LL SPEND YOUR TIME HERE Account Management: Managing and growing a portfolio of high-value enterprise accounts, including identifying new business opportunities within those accounts. Sales Process Management: Leading and managing the entire sales cycle for large deals, from initial contact to contract signing and beyond. Relationship Building: Establishing and nurturing strong relationships with key decision-makers at enterprise clients, building trust and rapport. Solution Selling: Understanding client needs and tailoring solutions to meet those needs, often involving customized product offerings or services. Negotiation and Closing: Leading negotiations, securing contracts, and closing deals to achieve sales targets. Reporting and Analysis: Providing regular sales reports and updates to management, tracking performance against key metrics, and identifying areas for improvement. Cross-Functional Collaboration: Collaborating with internal teams (e.g., marketing, product, engineering) to ensure smooth implementation and ongoing customer success. Proven Experience: Typically requires 12 + years of sales experience, with a strong track record of success in enterprise sales, especially within a specific industry or technology sector. Analytical and Problem-Solving: Ability to analyze data, identify trends, and develop effective sales strategies. WE D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING Post graduation preferably with an engineering background with 12+ years of experience Worked in MNC infrastructure. Have good communication and solution selling experience Handling State govt , PSU will be an added advantage. For information on personal data processing, please see our Privacy Policy . Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance. Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy . Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Meet the Team Internet became a reality because of Cisco and its intelligent innovations in WAN engineering over multiple decades. The Mobility software team is a group of talented individuals responsible for the architecture, design, implementation and support of Wireless WAN (Cellular 4G/5G) infrastructure on all Cisco next generation (Enterprise and IoT) Platforms. Innovation is in the team DNA who always do research in upcoming technologies and bring the ideas on to the table to productize Your Impact Work on latest cellular technologies in the areas of SDWAN and edge routing platforms, you will be part of a world-class software engineering team that works on various ground-breaking technologies in Enterprise Routing Group. You will design and develop software for key mobility solutions that span across 4G, LTE, 5G NR and other wireless technologies. Serve as a critical issue point for features owned and dedicatedly participate in customer issues and calls. Innovate with the engineering team across products, on quality and process. Help to hire the best and improve team productivity. Participate in PRD reviews, write Functional Specifications, code reviews, unit tests, and automation. The Enterprise Networking Business (ENB) is responsible for Routing, Switching, Wireless, Security, and Core Software at Cisco we are the largest revenue contributor for the company. You will assist with delivering market-leading LTE/4G/5G and IoT solutions. Minimum Qualifications and Requirement: 6 to 8 years proven experience in Cellular technologies, LTE, 4G and 5G . Hands on experience on End-to-End Software development in a networking company in areas of Platforms, Hardware, bring up, system software, drivers (kernel and user space), OS concepts, Inter process communication and performance engineering/tuning Strong C/C++/Python programming in Linux environment, familiarity with large software development projects, including experience with source code control systems, i.e. ability to search, navigate and handle very large code base. Strong Experience in Cellular ( LTE, 4G/5G) on RAN side, Networking and IoT technologies Experience with LAN/WAN communication interfaces, Ethernet layer 2, layer 3 technologies. Experience with hardware and software debuggers, GDB. Experience with scripting and automation and to be able to design, create and run scripts for longevity tests for platform, e.g Shell, Python. Extremely strong system design and architecture of networking routing products Ability to ensure and commit to a higher standard of quality than usual in the face of time to market pressures. In-depth understanding of network management systems architecture The successful candidate will participate on project teams defining and developing innovative new products based on Cisco technology. Key functions are following: Develop, enhance, verify and sustain embedded system software for complex internetworking products as a key member of a multi-functional team. Perform design trade-off analysis, write software specifications, code, integrate and test new software and hardware, complete product release, and provide field support. Collaborate with Business Development, External Partners, Hardware Engineering, QA Test and Release Operations throughout the development cycle. Act as Key Decision maker on Technical and Engineering Design issues. Desirable skills: Motivated self-starter with good communication and organizational skills, with proven track record to develop and deliver superior products. Strong OS fundamentals, networking concepts and protocols is required. Strong passion and experience in troubleshooting, debugging complex systems and possess excellent problem-solving techniques Review PRD, Write SFS, Test plans, and other documentations Own large portions of the software from a technical perspective Handle multiple tasks at once and work independently with minimal managerial mentorship Strong verbal and written communication skills, with the ability to work multi-functionally Initiate and participate in organizational efforts to improve overall group productivity and contribute to overall product quality #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection we celebrate our employees diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, cultivate belonging, learn to be advised allies, and make a difference. Dedicated paid time off to volunteer 80 hours each year allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reinvent their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! #wearecisco #ciscohire2025 Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

About the Role: Join our innovative team as a Network Automation Engineer , where you'll design and implement automation solutions that enhance the efficiency, reliability, and scalability of our hybrid network infrastructure. If you're passionate about network automation and eager to drive transformation, this is the ideal opportunity for you. Key Responsibilities: Design and develop network automation solutions using Python, Netmiko, Paramiko, Nornir, and RESTful APIs. Automate network device configurations and operations, integrating with tools like Ansible, Terraform, SolarWinds, and ServiceNow. Manage and automate WAN/LAN routing and switching (IOS XE, SD-WAN, Campus/Data Center Switching) and routing protocols (BGP, OSPF, EIGRP, DMVPN, GRE, IPSEC). Implement Infrastructure as Code (IaC) using Ansible and Terraform across on-prem and cloud environments (AWS, Azure, GCP). Automate deployment and management of network resources in hybrid cloud setups. Integrate automation with monitoring tools (e.g., SolarWinds) for enhanced network visibility. Automate tasks using Infoblox DDI for DNS, DHCP, and IPAM. Collaborate with network engineers to identify automation opportunities and gather requirements. Maintain comprehensive documentation for automation scripts and processes. Troubleshoot and resolve automation-related issues. Automate ServiceNow processes and integrate it with other network tools. Contribute to continuous improvement and stay current with trends in network automation and AI. Required Qualifications: Bachelors degree in Computer Science, Networking, or related field (or equivalent experience). Expert-level proficiency in Python. Strong understanding of routing, switching, and data center technologies (VXLAN, BGP, OSPF). Hands-on experience with Netmiko, Paramiko, Nornir, and RESTful APIs. Proficiency in Ansible and Terraform. Experience in cloud networking (AWS, Azure, GCP). Knowledge of Infoblox DDI and monitoring tools like SolarWinds. Strong troubleshooting and communication skills. Ability to work independently and in a team environment. Preferred Skills: Cisco certifications (e.g., CCNA, CCNP ). Experience with Go, Bash , or other programming languages. CI/CD pipeline experience. Familiarity with network security best practices. Exposure to Docker, Kubernetes . ServiceNow development/administration. NetFlow data analysis experience. Experience in AI-driven automation , predictive maintenance, anomaly detection, or root cause analysis. Knowledge of Agentic AI and emerging AI trends.

Job Title Server Room & DC Lead Job Grade (refer to JE) G9A Function Information Technology Sub-function Infra IT Manager’s Job Title Global Head – DC/SNOC Skip Level Manager’s Title Global Head – IT Infra Operation Function Head Title GM Location: Mumbai No. of Direct Reports (if any) NA Date Of Joining Areas Of Responsibility At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary Datacenter Domain Specialist – SME is a senior-level expert responsible for the management, optimization, and continuous improvement of all aspects of datacenter operations, including server, storage, backup, infrastructure, and disaster recovery (DR). This role involves overseeing the technical operations of datacenter environments, project management of datacenter initiatives, ensuring compliance with internal and external standards, and managing vendor relationships. The Datacenter Domain Lead will act as a subject matter expert, providing strategic direction, ensuring operational efficiency, and supporting audits and compliance initiatives for datacenter operations. Responsibilities Datacenter Operations Management: Lead day-to-day operations of global datacenters, ensuring all systems are running optimally, including servers, storage, backup, and associated infrastructure. Oversee the capacity planning, performance monitoring, and resource allocation to meet current and future business requirements. Manage operational procedures for incident response, disaster recovery (DR), and business continuity planning (BCP). Ensure that the datacenter environment is reliable, secure, and aligned with business objectives. Datacenter Infrastructure & Technology Management Lead the architecture, design, and implementation of datacenter systems, ensuring high availability, fault tolerance, scalability, and security. Oversee and manage technologies such as servers (physical and virtual), storage systems (SAN, NAS, DAS), networking, and backup systems, including cloud and hybrid environments. Continuously assess, optimize, and manage the lifecycle of IT infrastructure, including hardware, software, and firmware updates/upgrades. Develop and enforce best practices for server management, virtualization, and storage. Project Management Lead and manage large-scale datacenter projects, such as infrastructure upgrades, migration initiatives, and cloud adoption strategies, from inception to completion. Develop project plans, budgets, timelines, and resource allocation, ensuring that projects are delivered on time, within scope, and on budget. Coordinate with cross-functional teams to ensure alignment on project deliverables, risk management, and change control processes. Ensure the timely and accurate reporting of project status, issues, and risks to stakeholders. Backup And Disaster Recovery Management Oversee the design, implementation, and testing of backup and disaster recovery strategies, ensuring that recovery objectives (RPO/RTO) are met. Design and implement efficient, scalable backup and recovery solutions for enterprise data, ensuring business continuity and disaster recovery (DR). Create and enforce backup strategies to ensure timely, accurate backups of critical systems, applications, and data. Develop and manage backup schedules and strategies for on-premise, cloud, and hybrid environments. Manage the regular testing and documentation of disaster recovery plans to ensure preparedness for unplanned outages. Maintain comprehensive documentation of backup and recovery procedures, configurations, and policies. Produce regular backup performance reports and recommend improvements to senior management. Create and maintain internal documentation for DR testing, incident responses, and compliance audits. Work with internal teams and vendors to develop, refine, and execute incident response and business continuity strategies. Regularly assess the storage capacity and performance of backup systems, ensuring scalability as data volumes grow. Perform regular optimization of backup processes to reduce backup windows, improve efficiency, and enhance overall backup performance. Keep up to date with new releases and patches for backup software to ensure the environment is secure and up to date. Compliance & Audit Ensure compliance with regulatory, industry, and company-specific standards (e.g., GDPR, HIPAA, SOX, ISO 27001). Assist in preparing for and supporting internal and external audits, ensuring that the datacenter environment adheres to required compliance standards. Review and ensure that all datacenter operations meet security, risk, and privacy requirements, including data encryption, access controls, and disaster recovery protocols. Act as a key point of contact during audits, liaising with auditors and business units to ensure that evidence is provided and that audit recommendations are acted upon. Vendor Management Lead vendor selection, contract negotiation, and performance management for datacenter-related services, including hardware procurement, storage, backup, and cloud service providers. Maintain strong relationships with third-party vendors, ensuring they meet service level agreements (SLAs), resolve issues promptly, and deliver according to agreed timelines. Oversee vendor risk assessments and work closely with procurement and legal teams to ensure compliance with corporate policies. Manage vendor escalations and dispute resolution, ensuring minimal disruption to operations. Strategic Planning And Budget Management Lead the budgeting process for datacenter operations, ensuring cost-efficient resource allocation and capital expenditures. Provide strategic insights and recommendations for optimizing data center operations, enhancing efficiency, and reducing costs. Ensure that the datacenter infrastructure is aligned with business objectives and future scalability needs. Collaborate with finance, procurement, and senior leadership to align on budgeting, financial planning, and cost-saving initiatives. Process And Procedure Development Develop, document, and enforce operational processes and procedures for all aspects of datacenter management (e.g., change management, incident management, patch management). Standardize best practices for datacenter operations, including system configuration, deployment, monitoring, and maintenance. Drive continuous process improvement, leveraging automation and tools to streamline operations, enhance productivity, and reduce manual intervention. Team Leadership And Collaboration Lead a team of IT professionals responsible for datacenter management, including server administrators, storage engineers, and network specialists. Foster a collaborative and high-performance work culture, mentoring team members and ensuring skills development through training programs and certifications. Work with internal teams (e.g., IT Security, Cloud, Networking) to ensure alignment and integration of datacenter strategies with overall IT strategies. Provide leadership and guidance during major incidents, outages, or DR events, ensuring the team’s effective response and recovery. Continuous Improvement And Innovation Stay up to date on the latest trends in datacenter technologies, storage solutions, backup strategies, and disaster recovery. Evaluate new tools, technologies, and solutions to improve datacenter efficiency, performance, and cost-effectiveness. Propose and implement innovative solutions to drive operational excellence and scalability. Travel Estimate Up to 10 % Job Scope Internal Interactions (within the organization) IT Functional Team External Interactions (outside the organization) Vendors & OEM’s Geographical Scope India & Overseas Financial Accountability (cost/revenue with exclusive authority) Job Requirements Educational Qualification Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Specific Certification VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA). ITIL v3 or ITIL 4 certification (Service Management). Certified Data Center Professional (CDCP), Certified Data Center Management Professional (CDCMP), or Certified Data Center Expert (CDCE). Project Management Professional (PMP), Prince2 or equivalent certifications. Either of EMC and NetApp, AND preferred at least one of HP storage, EMC Networker, Symantec NetBackup, CommVault, Cloud backup solution. Advance Excel, Microsoft Word, and PowerPoint 2013, MS Project, MS Visio Skills Technical Skills: Storage Technologies: Expertise in EMC, NetApp, HP Storage etc. Storage Infrastructure Management: Experience in SAN design, LUN masking, zoning, fiber channel switches (Cisco, Dell, HP, Brocade), and storage capacity planning. Datacenter & Infrastructure: Strong knowledge of SAN, NAS, server architecture, and network. Cloud Solutions: Proficient in AWS, Azure, and hybrid datacenter environments. Backup & Disaster Recovery: Expertise in backup technologies (e.g., CommVault, Veeam, NetBackup, Veritas, IBM Tivoli, Cloud Backup Solutions) and disaster recovery solutions. Project Management & Leadership Solution Architecture: Skilled in designing IT solutions and backup strategies. Leadership: Strong leadership and team management skills, including managing cross-functional teams and large-scale projects. Certifications: Prince2 Practitioner, PMP Trained, ITIL V3 Certified (Service Operations, Service Transitioning). Vendor Management: Expertise in managing vendors, negotiating contracts, and maintaining positive stakeholder relationships. Project Planning & Execution: Proficient in budgeting, forecasting, and creating cost models for IT infrastructure. Operational & Analytical Skills ITIL & ITSM Frameworks: Experience in ITIL processes for service management and operational efficiency. Troubleshooting & Performance Optimization: Strong troubleshooting skills for SAN performance, storage issues, and network connectivity. Capacity Planning & Monitoring: Skilled in monitoring, reporting, and analysing storage systems for optimal performance and capacity utilization. Problem-Solving & Critical Decision-Making: Strong analytical skills to identify issues, provide solutions, and make critical decisions in high-pressure environments. Communication & Documentation Stakeholder Engagement: Exceptional communication skills for interacting with stakeholders and vendors. Documentation: Proficient in preparing reports, dashboards, and detailed documentation for management and audits. Interpersonal Skills: Ability to work effectively in multicultural and cross-functional teams. Additional Skills Operating Systems: Knowledge of Windows, Linux, Unix. Monitoring Tools: Hands-on experience with monitoring tools and management platforms. MS Office Proficiency: Advanced skills in Excel, MS Word, PowerPoint, MS Project, MS Visio. Continuous Improvement: Strategic thinker with a focus on operational excellence and process improvements. Experience 12+ Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).

Job Title Senior Network Architect Job Grade Senior Manager 1 Function Information Technology Sub-function Infra IT Manager’s Job Label Network Architect- Lead Skip Level Manager’s Label Global Head – Infra Operation Function Head Title GM Location: Mumbai No. of Direct Reports (if any) NA Business Unit Areas Of Responsibility At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary We are looking for a dynamic and forward-thinking Senior Network Architect to lead the strategy, design, and implementation of our enterprise-wide IT and OT network infrastructure. This role requires a perfect blend of technical expertise, leadership, and project delivery skills , with a focus on cloud connectivity, network security, segmentation, and emerging technologies (SD-WAN, 5G/6G). You will be responsible for designing scalable, secure, and high-performance network architectures that support business growth, compliance, and digital transformation. This role demands a strategic thinker with a deep understanding of networking technologies, protocols, and best practices to support our organization's evolving needs. Responsibilities Architecture, Design & Delivery Lead the end-to-end design of enterprise network architecture, including cloud, data centre, campus, OT, encompassing LAN, WAN, WLAN, SD-WAN, and cloud networking that aligns with business objective Develop High-Level Design (HLD) and Low-Level Design (LLD) documents along with Bill of Materials (BOM) and Bill of Quantities (BOQ). Evaluate and integrate emerging technologies to enhance network performance and security. Design and implement macro and micro segmentation, next-generation firewall architectures, and secure SD-WAN topologies. Architect cloud networking and security solutions (AWS, Azure, GCP) using Transit Gateway, VPC peering, Azure Firewall, etc. Project & Program Management Lead the technical delivery of complex networking projects including cloud integration, OT segmentation, secure remote access, and SD-WAN rollouts. Own project lifecycle from requirement gathering and solutioning to handover and documentation. Define capacity planning models to forecast bandwidth, throughput, and resource utilization. Oversee the deployment of network solutions, ensuring minimal disruption to business operations. Ensure compliance with industry standards and organizational policies during implementation Technology Evaluation, POCs, RFPs & RFIs Evaluate and recommend new technologies, platforms, and OEMs through competitive assessments, RFI/RFP, and Proof of Concept (POC). Drive strategic network transformation initiatives by selecting the most appropriate solutions based on TCO, scalability, and regulatory needs. Design and enforce network security protocols to protect organizational data and resources. Ensure compliance with relevant regulations and standards (e.g., ISO 27001, NIST). Leadership & Vendor Management Lead and mentor a cross-functional team of engineers, architects, and project managers. Manage technical engagements with vendors and partners—ensuring alignment with architecture standards and service levels. Collaborate with cybersecurity, infrastructure, operations, and compliance teams to maintain enterprise governance. Manage and monitor vendor driven agreed SLA’s based parameter set Security, Cloud & OT Integration Architect secure IT and OT connectivity using Zero Trust models , EDR/XDR , NAC , and network segmentation . Design and enforce network security protocols to protect organizational data and resources. Design resilient OT networks that meet ISA/IEC 62443 , NIST , and GxP compliance standards. Collaborate with the security team to address vulnerabilities and implement mitigation strategies. Stakeholder Communication & Presentation Present technical solutions, risks, roadmaps, and architecture proposals to leadership, including CIO, CISO, and steering committees. Translate business goals into network design and infrastructure strategy. Maintain detailed documentation of network configurations, processes, and procedures Provide training and mentorship to junior network staff and other stakeholders. Travel Estimate Job Scope Internal Interactions (within the organization) IT functional team across globe. External Interactions (outside the organization) Vendors and OEM’s Geographical Scope Global Financial Accountability (cost/revenue with exclusive authority) Job Requirements Educational Qualification Bachelor's/Master’s in Computer Science, Engineering, or IT Specific Certification CCNP/CCIE , PCNSE , AWS/Azure Network Specialty , CISSP , TOGAF , PMP/ITIL v4 Experience 10-12 years’ experience Skill (Functional & Behavioural) Networking: BGP, OSPF, VXLAN, SD-WAN, MPLS, 5G/6G, WAN Optimization Cloud Networking: AWS Transit Gateway, Azure VNet, ExpressRoute, Direct Connect, NSG/UDR Security: NGFWs (Palo Alto, Fortinet, Cisco), ZTNA, CASB, Zscaler/Netskope, EDR/XDR (CrowdStrike, Defender), NAC Segmentation: Micro and macro segmentation, VRFs, SGTs, VLANs OT Networking: Industrial firewalling, SCADA/PLC segregation, ICS/OT security policies Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).

So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes Require 2-4 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have NiCE experience advantage NiCE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NiCE-FLEX! Requisition ID: 8020 Reporting into: Tech Manager , Services , APS Role Type: Individual Contributor About NiCE

So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes Require 5-8 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have NiCE experience advantage NiCE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NiCE-FLEX! Requisition ID: 8110 Reporting into: Tech Manager , Services , APS Role Type: Individual Contributor About NiCE