We are looking forward to hiring “Network Architect” for Infrastructure team, who thrives on challenges and desires to make a real difference in the business world. With an environment of extraordinary innovation and unprecedented growth, this is an exciting opportunity for a self-starter who enjoys working in a fast-paced, quality-oriented, and team environment. Primary Skills High level of understanding in the design, development and implementation of secure, robust, comprehensive WAN, Firewall and LAN infrastructure architectures utilizing enterprise switching, routing, WAN/LAN/Firewall optimization and network load balancing platforms and hardware systems or enterprise equivalent. Experiencing in designing and implementing Cisco (Switching and Routing) platforms and supporting infrastructure. Experience in the design and implementation of Network technologies relevant to site preparation, High level and Low-level Designs (Network Design Documents) across multiple technologies (Ethernet, IP). Strong knowledge on MPLS VPN, Leaf and Spine technology Strong knowledge on Overlay and Underlay network design and implementation. Strong knowledge on Next Generation Network Access Control design and implementation Design, deploy and support Data Centre Networks utilizing industry best practices and Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI, SD-WAN, SDN, HCI Responsibilities: Lead the design, implementation, and expansion of the organization’s enterprise computing and enterprise network solutions providing high performance and available enterprise network services. Thorough experience in architecting Enterprise Infrastructure on LAN, WAN, Firewall, IDS/IPS A successful candidate for this position will be able to demonstrate proficiency with the design, implementation and support of Core Network Infrastructure solutions and exhibit strong project management and communication skills. People responsibilities Contribute to the practice by developing and improving reusable methodologies and solutions for client engagements. Develop detailed network designs in the following areas: on-premises data (LAN, WAN, Data Centre), Cloud (AWS, Azure), and Network Security (Firewalls, IDS/IPS) Perform on-premises implementations (Cisco IOS, ASA, Nexus, Meraki, Palo Alto, FortiGate, Juniper, Nokia/Alcatel-Lucent) and configuration associated with Layer 2 switching (VLANs, STP, vPC, LACP), Layer 3 routing (OSPF, EIGRP, BGP), Network Security (ACLs, NATs, IPsec VPNs, SSL remote access VPNs), and QoS Perform hybrid cloud network implementations, either in AWS VPCs or Azure VNETs via either VPN or dedicated circuits (ExpressRoute or Direct Connect) Network services, such as load balancers, RADIUS, TACACS, DNS, DHCP and network monitoring tools. Certification: Required: Certifications including – CCNP R&S, CCIE R&S CCNA (Data Centre or Routing and Switching), VCP and MCSA certifications. Cisco Certified Architect (CCAr) Cisco Certified Design Expert (CCDE Design Expert) Cisco Certified Design Professional (CCDP) Show more Show less

Our client is a global technology company headquartered in Santa Clara, California. it focuses on helping organisations harness the power of data to drive digital transformation, enhance operational efficiency, and achieve sustainability. over 100 years of experience in operational technology (OT) and more than 60 years in IT to unlock the power of data from your business, your people and your machines. We help enterprises store, enrich, activate and monetise their data to improve their customers’ experiences, develop new revenue streams and lower their business costs. Over 80% of the Fortune 100 trust our client for data solutions. The company’s consolidated revenues for fiscal 2024 (ended March 31, 2024). approximately $57.5 billion USD., and the company has approximately 296,000 employees worldwide. It delivers digital solutions utilising Lumada in five sectors, including Mobility, Smart Life, Industry, Energy and IT, to increase our customers’ social, environmental and economic value. Job Title: Network Architect Location: Mumbai Experience: 10+ Job Type : Contract to hire. Notice Period: Immediate joiners. Mandatory Skills: Network Engineer, Palo alto, SME Jd : Palo alto SME Certifications PCNSE preferred Hands on experience in configuring Palo Alto firewalls Hands on exp in Palo Alto is must Maintaining access policy for clients on firewall Create VPN tunnel on the firewalls and troubleshoot VPN related issues Experience with 3rd party connectivity infrastructure network and security Installation and configuration knowledge of Cisco Switches Routers Access points Wireless LAN Controllers Configuring routing protocols such as RIP RIPv2 IGRP EIGRP BGP OSPF Coordinating with Vendor for Existing New Implementation Handle Service Restoration Service Request and change requests Commissioning and decommissioning of Network components Follow Change Control submission and approval processes Plan schedule and implement network device software hardware upgrades and migrations in a timely manner and during times that will have the minimum impact on the users Develop and maintain documentation High degree of analytical ability and creativity in resolving Network problems Handson experience in creating updating network drawings using Visio Willingness and availability to work evening and weekend hours for network infrastructure changes Show more Show less

Job Summary Total Experience between of 5 to 15 years Experienced Presales Solution Architect for On Premises Datacenter & Hybrid Solutions creation. Major experience around building On Premise data center solutions on Traditional & Next generation models like disaggregated & aggregated/converged solutions. Experience proposing planning and solution for Green/Brown field Data Center (DC) Transformation and Migration with technology comprising Container, Converge/Hyper converge, Compute, Storage, backup & Virtualization. Exposure in working with RFP/RFI/RFQ for IT Infrastructure and Business Application led deals and is able to understand and define IT Infrastructure solution covering Infrastructure components. Should be able to understand defining Infrastructure deployment plan and efforts estimation for same. Strong documentation skill in creating Technical Solution document and customer defense presentation. Has sound understanding on Operating Systems, Virtualization, and its licensing. Preference for Individual contributor Role with reference deal size. Solution Components Technology OEMs Exposure Virtualization & Containers VMware, Red Hat, Microsoft, Oracle, OpenShift, Kubernetes Global Cloud Providers AWS, Azure Private Cloud Solution Build VMware, OpenStack, HPE Servers / Compute DellEMC, HPE, Oracle, Cisco, Huawei Primary Storage & SDS DellEMC, HPE, Huawei, NetApp, Oracle, Pure Backup & Recovery Veritas, DellEMC, Veeam, Commvault Switches ¿ SAN FC Broadcom, DellEMC, HPE, Cisco HCI ¿ Converged Infra Nutanix, VMware, DellEMC, HPE, Cisco Technology x86, Unix, VM build, consolidation, migration OS & DB Microsoft, Red Hat, Oracle Profiles are non Relevance/Low Relevance for DCT Solution profile: Non Relevance Low Show more Show less

Job Summary 10+ years of experience in Switching, Routing, Wireless, ISE, MPLS & ILL. Familiar with Cisco, D Link, Miraki, etc. Ready to work from client site in Delhi Show more Show less

Location: Ahmedabad / Vadodara Job Type: Full Time / Onsite Department: IT Infrastructure Shift: Rotational Shift Job Summary: We are seeking a highly skilled Collaboration Engineer – Voice, to join our dynamic Infrastructure team. This role focuses on support and implementation of technical infrastructure for unified communications and contact center solutions, ensuring high availability and reliability. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to support the environment. Must Have Skills: Minimum 6 years of extensive experience in: Voice gateways, SBC’s, CUCM. Contact center (Cisco UCCE or UCCX). Scripting and support. Cloud-based telephony or Contact center product. Good To Have Skills: Zoom, Microsoft Teams, NICE CXONE, Genesys, Five9, Audio-codes, Oracle SBC. Key Responsibilities: Design, maintain and support Voice over IP (VoIP) solutions using Cisco IP Telephony, H323 protocols, SIP, Zoom, SBC, Cloud Contact center and other related technologies. Integrate VoIP systems with existing network infrastructure and third-party applications. Configure SIP trunks, call routing, and dial plans to support business needs. Manage user accounts, extensions, and system configurations in PBX and Contact center platforms. Troubleshoot complex voice network issues including call failures, audio quality problems, and routing errors. Work closely with cross-functional teams, including IT, network engineers, and vendors, to support VoIP initiatives and to identify root causes of issues and develop effective resolutions. Develop documentation for troubleshooting procedures and knowledge sharing within the team. Good knowledge of ITIL processes. Candidate Requirements: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: 6-8 years of experience in Unified communications technologies. Technical Proficiency: Strong knowledge of VoIP technologies. Expertise in SIP, H.323, RTP, and other voice protocols. Good understanding of network and infrastructure devices. Certifications: CCNP Collaboration or any other industry standard certifications. Show more Show less

Meet the Team We are the Data Center Network Services team within Cisco IT that supports network services for Cisco Engineering and business functions worldwide. Our mission is simple – build the network of the future that is adaptable and agile on Cisco’s networking solutions. Cisco IT networks are deployed, monitored, and managed with a DevOps approach to support rapid application changes. We invest in ground-breaking technologies that enable us to deliver services in a fast and reliable manner. The team culture is collaborative and fun, where thinking creatively and tinkering on new ideas are encouraged. Your Impact You will design, develop, test and deploy DC network capabilities within Data Center Network. You are engaging and comfortable collaborating with fellow engineers across multiple disciplines as well as internal clients. You will create innovative, high-quality capabilities enabling our clients to have the best possible experience. Minimum Requirements Bachelor of Engineering or Technology with a minimum of 10 years of experience in designing, deploying, operating and handling scalable DC network infrastructure (using Nexus OS) Experience in technologies like Routing, Switching, Nexus, VPC, VDC, VLAN, VXLAN, BGP Experience on handling incident, problem and organisational change Familiarity with DevOps principles, comfortable with Agile practices Preferred Qualifications CCNP or CCIE/DE Experience with SONiC NoS including: Basic configuration (both CLI and config_db.json) Network solve with SONiC QoS monitoring and fix, particularly for RoCEv2 Experience with BGP routing Desirable to have experience with L3 Fabrics Desirable to have familiarity with Nvidia and Linux networking Desirable to have experience with Python, Prometheus, Splunk and Grafana Desirable to have experience with Cisco Firepower firewalls (FTD/FMC) Nice to have Qualifications Experience with Nexus Dashboard Fabric Controller for building and fix Networks Experience with VXLan based networks and solve #WeAreCisco At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating confidently for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create important solutions. Add to that our worldwide network of doers and guides, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with appreciation to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Show more Show less

Location : Panvel or Chennai Job Scope: Team Member Security L2 will be expected to work in a multi-vendor network security infrastructure, specifically in a Data Center infrastructure environment. The ideal candidate should have proficiency in managing the runtime environment of Data Center security infrastructure. Candidate should be able to implement and support at least three of the following technologies: Firewall (Checkpoint, Fortinet, Palo Alto, Cisco, Sonicwall etc.) WAF/WAAP (Radware, F5) LB (Radware, F5) Job Responsibilities: Manage the runtime environment of Data Center security infrastructures, including Firewalls, IDS/IPS, AV, Patch Management, and WAF. Configure Firewall/IPS rules and policies management. Configure NAT/PAT, IPsec, and SSL VPN. Backup configurations of security devices. Update IPS signatures as guided by Security L3, block unwanted traffic, and perform Antivirus and patch updates. Manage the day-to-day runtime of security infrastructure. Support the Problem and Change Management processes. Troubleshoot and resolve issues, and execute regular changes to security infrastructure. Monitor the health and alerts for security devices. Follow and adhere to Yotta’s policy statements (e.g., QMS/EMS/OHS/ISMS/PIMS/ITSM). Undertake applicable training as communicated periodically. Participate in the risk assessment process and contribute to achieving departmental and management system objectives. Assist in maintaining PIMS controls throughout the personal data lifecycle. Must-Have Skills: Good hands-on experience with perimeter firewalls (Checkpoint, Cisco ASA/Firepower, Fortinet, Palo Alto, etc.). Experience with IDS/IPS, DDoS, and WAF technologies. Experience in IPsec Site-to-Site/Client-to-Site and SSL VPN configuration and troubleshooting. Experience with antivirus technologies such as Symantec, McAfee, TrendMicro, etc. Strong understanding of networking (LAN, WAN, routing, switching, etc.). Knowledge of routing protocols (RIP, EIGRP, OSPF, MPLS, BGP). Conceptual knowledge of cloud security. Awareness of Environmental, Health and Safety, Energy, Information Security, Quality, Service Management, Business Continuity, and other management systems of the organization. Good-to-Have Skills: Cloud security. VA/PT and security hardening. Strategic planning and management capabilities. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations. A formal security industry accreditation would be an advantage (e.g., CISSP, CISM, CEH, SABSA SCF, etc.). Awareness of Environmental, Health and Safety, Energy, Information Security, Quality, Service Management, Business Continuity, and other management systems of the organization. Behavioral Attributes: Action orientation and accountability. Skillful conversation. Creativity and problem-solving. Business acumen. Ability to deal with ambiguity. Learning on the fly. Building trust. Customer focus. Intellectual horsepower. Prioritizing, planning, and organizing. Process-quality excellence. Listening, sensing, and observing. Building collaborative relationships. Qualification and Experience: Relevant bachelor’s degree. Minimum 5-8 years of experience in enterprise IT security and Data Center environments. CCNA/CCSA, SANS, or any other relevant network security certification. Show more Show less

TECHNICAL SKILLS Comprehensive understanding of AV technologies, including: Control Systems: Crestron, Extron, AMX programming and configuration. Audio Systems: Shure, Sennheiser, and DSP processors such as Biamp and QSC. Video Systems: LED and LCD video walls, projection systems, video-over-IP technologies, and matrix switchers. Unified Communications and Collaboration (UCC): Integration with platforms like Microsoft Teams, Zoom, and Cisco Webex. Signal Management: Knowledge of HDBaseT, HDMI, DisplayPort, and IP streaming protocols. Proficiency in design tools such as AutoCAD, Visio, and AV design software like D-Tools for creating detailed schematics and layouts. Strong understanding of networking principles, including VLANs, QoS, multicast, and AV-over-IP systems (e.g., Dante, NDI, SDVoE). Knowledge of AV standards and compliance. SOFT SKILLS Ability to translate technical concepts into customer-focused solutions. Strong technical documentation, proposal writing, and presentation skills. Analytical and troubleshooting skills with a solution-oriented approach to complex AV challenges. Effective time management to handle multiple projects and deadlines simultaneously. Willing to travel domestic and International. EXPERIENCE 5+ years of hands-on experience in AV pre-sales engineering, with a strong focus on solution design and technical consultancy. Proven expertise in end-to-end AV system architecture and integration for enterprise and commercial projects. Show more Show less

A Technical Project Manager will be Responsible for planning, managing, and driving projects. Identify key barriers to a project’s success and actively manage all mitigation activities. Key Roles and Responsibilities: Responsible for project planning including High-level design and Low-level design, implementation and post-sales support. Ensure compliance in both in house and third-party product, FAT, OSAT, etc Keep all stakeholders informed on project timeframes Interfaces with management to report on project and program milestones and to present project needs and technical knowledge Work simultaneously on different projects with varying degrees of complexity and achieve agreed upon project targets Take responsibility for the project management aspects of projects from requirements gathering to working with Project Management on compliance expectations, voluntarily share information, fosters teamwork and collaboration. Recommends and oversees process improvements and keep abreast with best practices and trends Become a product expert, building an in-depth knowledge of the product, competitive positioning and industry trends Superior service delivery that drives end-to-end customer engagement including customer expectations, delivery team success, reporting and invoicing Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives Ensure adherence to SLA’s on response, break-fixes and, escalation. On-time issue resolution & bug-fixes including managing clients & expectations. Adhere to high quality work standards Responsible for maintaining Confidentiality, Integrity and Availability of Vehere’s information assets including business critical information Skills and Experience: Bachelor’s or Master’s Degree in Computers, Information Technology or related field CISSP/CISM/CEH/CISA/PMP/CCSP will be preferred At least 10 years of significant experience in a similar role Knowledgeable of IT project management, tracking, reporting, and risk/issue mitigation tools such as Microsoft Project. Demonstrated success handling initiatives of high complexity and risk Ability to apply logical thinking to define problems, collect data, establish facts, and draw conclusions Should be familiar with cyber security technologies and tools such as NDR, NBAD, IDS/IPS, Firewalls, SIEM, SOAR, EDR, Threat intel platforms, etc. Any experience with SOC/incidence response/blue and red teams/network forensics will be preferred Should be familiar with Windows/Linux (Ubuntu/RedHat/CentOS – Current)/Mac OS – especially with respect to installation or setting up of the platform, configuring or modifying “Network Configuration/Settings” using the Linux or Windows Command Shell. Should be familiar with how a network operates and with Dell/HP/Cisco Routers or Switches. Having knowledge of routing and switching would be an added advantage. Should understand the Linux Administration from the command line especially when it concerns checking disk utilization, and monitoring system performance. Should be familiar with “vi” editor, basic shell scripting and, the use of Linux commands to watch processes, grep for specific information and, tail process logs, SSH/SCP for retrieving files/logs and, uploading and installation of patches/tar images. Experience with databases, networks (LAN, WAN) and patch management Experience with monitoring, maintaining and deploying server systems Exposure to networking concepts and configuration Strong attention to detail Excellent problem-solving and troubleshooting skills Ability to innovate and think out-of-the-box Excellent communication skills Strong collaboration skills Customer focused with passion and drive for customer satisfaction and delivering business value Ability and willingness to acquire in-depth understanding of domain and existing products Show more Show less

Job Title: L1 Storage Administrator Location: Hyderabad / Navi Mumbai Experience: 1–2 Years Employment Type: Full-time Job Summary: We are looking for an enthusiastic and detail-oriented L1 Storage Administrator to provide first-level support for storage infrastructure. The ideal candidate will assist in monitoring, basic troubleshooting, and operational tasks for enterprise storage systems. Key Responsibilities: Monitor storage devices and alerts through tools and dashboards. Perform basic health checks and log reviews for SAN/NAS environments. Coordinate with L2/L3 teams for incident escalation. Maintain asset inventory, storage usage reports, and documentation. Support routine tasks like tape management, backup monitoring, and scheduled maintenance. Requirements: Basic understanding of storage systems (NetApp, EMC, HPE, etc.). Familiarity with backup software (Commvault, Veritas, etc.). Knowledge of ITIL processes (incident, change, and problem management). Willingness to work in shifts and on-call rotations. Job Title: L2 Storage Administrator Location: Hyderabad / Navi Mumbai Experience: 3–5 Years Employment Type: Full-time Job Summary: We are seeking a skilled L2 Storage Administrator responsible for the day-to-day operations, configuration, and troubleshooting of enterprise storage systems. Key Responsibilities: Perform provisioning and de-provisioning of SAN/NAS storage. Troubleshoot medium-complexity storage and backup issues. Execute and validate backup/restore tasks and replication jobs. Work closely with server, network, and application teams to resolve performance issues. Implement data migration, upgrades, and firmware updates under L3 guidance. Requirements: Experience with enterprise storage platforms (NetApp, Dell EMC, HPE 3PAR/Primera). Hands-on experience with backup and recovery solutions (e.g., Commvault, Veeam). Basic scripting knowledge (PowerShell, Bash) is a plus. Strong knowledge of zoning, LUN masking, and volume management. Ability to create detailed documentation and reports. Job Title: L3 Storage Administrator Location: Hyderabad / Navi Mumbai Experience: 6–10+ Years Employment Type: Full-time Job Summary: We are hiring a highly experienced L3 Storage Administrator to design, manage, and troubleshoot complex storage infrastructures. You will serve as the highest level of technical escalation and work on capacity planning, architecture, and performance optimization. Key Responsibilities: Lead the architecture and implementation of storage solutions. Perform root cause analysis and provide permanent resolutions for critical incidents. Design and implement DR/BCP strategies and data lifecycle management. Collaborate with vendors for escalations, patches, and feature enhancements. Evaluate and recommend new storage technologies and tools. Mentor L1/L2 admins and contribute to SOP development. Requirements: Deep expertise in enterprise storage (EMC VMAX, NetApp AFF, HPE 3PAR, Pure Storage). Strong knowledge of SAN fabric (Brocade/Cisco), multipathing, and zoning. Proficient in backup/recovery and disaster recovery technologies. Scripting and automation (PowerShell, Python) experience preferred. IT certifications (e.g., NetApp NCDA, EMC Proven, SNIA, Veeam) highly preferred. How to Apply: 📧 Send your updated resume to: Swetha.p@zettamine.com Please include the following in your email: Full Name Contact Number Total Experience Relevant Experience Current CTC Expected CTC Notice Period #storageadmin #L1 #L2 #L3 #storage Show more Show less

Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. We are currently looking for an IT Infrastructure Systems Administrator, reporting to the IT Infrastructure Server Manager, to join our IT Datacenter Infrastructure team. The position of IT Infrastructure Systems Administrator within the Datacenter Server Team has the following shared responsibilities: Responsibilities Systems Administration for all internal IT compute and storage consumption across Quest including: Data Center infrastructure Physical infrastructure OS compliance Backup and DR services Power, access, capacity management and planning VMware Hypervisor technologies and associated software suites, VCS, Aria Etc Systems Patching and security compliance Specific Team Member Related Responsibilities Include IT Infrastructure Data Center Server team case management, and operational reporting to the IT Infrastructure Data Center Server Manager The execution of IT Infrastructure Data Center Server team specific initiatives and projects, often with multiple internal customers. Collaboration with IT Infrastructure teams peers (Network, Services & Ops) to achieve shared IT Infrastructure departmental goals and objectives IT Infrastructure Data Center Server team Change Management processes IT Infrastructure Data Center Server team OnCall and after hours Support Continual technical training and skill development All IT Infrastructure Data Center and Server team related documentation, runbooks, and processes. Qualifications The position of IT Infrastructure Systems Administrator requires the following qualifications: An in-depth understanding of the basic principles behind infrastructure processes and procedures Strong written, verbal and presentation skills Good analytical and problem solving skills Ability to quickly understand both business and technical concepts Excellent interpersonal skills with the ability to interact with both technical and non-technical customers Self motivated, quality driven, customer focused Understands and embraces cultural diversity Proven ability to multi-task and prioritize workloads 5+ years of relevant IT Infrastructure administrative experience Proven Technical Ability With The Following Technologies Windows infrastructure including Azure and Office 365 Server & Desktop virtualization including VMWare, AVS, vRealize, Horizon Server Patching Technologies - KACE / SCCM Dell Hardware Cisco Hardware SAN and NAS storage - Dell Compellent technologies / Pure Technologies Backup Solutions e.g. NetVault/Quorstor Inventory and Asset Management Solutions - specifically Netbox Management and Monitoring solutions - Foglight, SolarWinds, VMware Technologies - vSphere, vCenter, Aria, VCS, Automation, Horizon etc Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We’re not the company that makes big promises. We’re the company that fulfills them. We’re Quest: Where Next Meets Now. Why work with us! Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationship. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members’ health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at http://www.quest.com/careers . Show more Show less

Who We Are Today's exciting business environment is more than that - it's a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need phenomenal talent and the right skills to be successful. This is now a mantra for our Cisco leadership team and for us. The Cisco's Product Lifecycle team is changing the way we run Cisco's operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together! What You'll Do We have an excellent opportunity for a highly motivated & skilled Senior Software Engineer to join Product Lifecycle team responsible for the Development, support and administration of applications and services for Cisco's Install Base. The successful candidate will join a diversified team providing Application Development and support for Cisco's Install Base. Responsibilities include: Applying principles and techniques of engineering and computer science to the design, development, and testing of business software applications. Provide support to local internal clients and assistance in the support of systems at other locations. Follow standard design and implantation processes and procedures. Develop well-defined software modules. Perform well-defined unit, product level integration, and development tests. Write portions of Unit test plans. Debug sections of the subsystem. Work closely with peer engineers at other locations such as San Jose, CA and Research Triangle Park, NC. Who You'll Work With You will be working with a highly skilled Asset and Entitlement Management group under Product Lifecycle organization, committed to delivering extraordinary services, tools, platforms, and data used to power Cisco. From optimizing/automating Business process systems, to improving cloud service providers, to in-house development using the latest technologies, we are constantly innovating and evolving to give the team the driven advantage. Who You Are We're seeking a hardworking, experienced and self-motivated software engineer who has a real passion for technology. You feel comfortable dealing with ambiguity, and you are able to influence within and outside the organization. Minimum requirements include: Bachelor’s degree in Engineering with specialization in Computer Science or Information Science Proven Analytical & Metrics Based Thinking and visualization 8-12 years of experience in developing web-based applications using Java, Oracle, ELK, Snowflake, Mongo, PL/SQL Solid understanding of OOP, NoSQL, data structures and distributed systems Prior experience delivering highly resilient, distributed micro services on public/private cloud infrastructures, Kubernetes and cloud native development Experience with Agile and Waterfall development methodologies Deep understanding of Agile and DevSecOps practices and toolsets Must be creative; be able to develop new simple approaches to sophisticated design problems. Ability to balance multiple concurrent activities and have a flexible, positive demeanor. Must work well with team members, acting as a mentor to other specialists, helping to motivate and tackle problems. Excellent written and verbal communication skills. Strong organizational skills. Energy and real passion for your work Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Show more Show less

Relevant Experience: 5-7 Years on SOC Operation Education: BE/BTECH/MCA/BCA/MSC/BSC in Computer Science Certification: CISA/CISSP/CISM/Any OEM Certification in the field of IT Security Skills – Security Tools : Ø ArcSight (SIEM) Ø DLP Ø WAF Ø DAM Ø NBA Ø PIM Ø AlgoSec Ø Anti Malware Ø Cisco HCI Ø Tenable Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,400,000.00 per year Benefits: Health insurance Schedule: Rotational shift Application Question(s): What is your notice period? What is your current CTC? What is your total relevant experience? Location: Kolkata, West Bengal (Required) Work Location: In person

About the Role: We are seeking a qualified and experienced Cisco Security Products Trainer to join our team. The ideal candidate will have deep technical expertise in Cisco's security portfolio and a proven track record of delivering impactful training sessions to corporate or academic clients. This role involves global travel and conducting sessions across various time zones, including rotational shifts. Key Responsibilities: Deliver high-quality training programs on Cisco Security technologies including (but not limited to): Cisco ASA and Firepower NGFW Cisco ISE (Identity Services Engine) Cisco Secure Endpoint Cisco SecureX VPN (Remote Access & Site-to-Site) Develop and customize training materials and lab simulations to suit diverse learner levels. Facilitate both in-person and virtual instructor-led training sessions. Stay updated with the latest Cisco security technologies and certifications. Provide mentoring and guidance to trainees, ensuring successful learning outcomes. Collaborate with training coordinators and clients to tailor programs as per specific needs. Minimum Qualifications: Certifications (Mandatory): Cisco Certified Network Professional – Security (CCNP Security) Cisco Certified Systems Instructor (CCSI) – Required if delivering official Cisco curriculum Technical Knowledge: Strong understanding and hands-on expertise in: Cisco ASA, Firepower NGFW Cisco ISE Cisco SecureX and Secure Endpoint VPN configurations and network security principles Training Experience: 3–5 years of experience in delivering Cisco Security training Experience with various delivery modes: classroom, virtual, and on-demand Industry Experience: 5+ years of relevant experience in network and cybersecurity roles Skills & Competencies: Communication: Excellent verbal and written communication skills Ability to simplify and explain complex concepts to technical and non-technical audiences Interpersonal: Strong presentation and stakeholder management skills Professional demeanor with a learner-focused approach Training Tools: Proficient with virtual platforms like Zoom, Webex, Microsoft Teams Flexibility: Willingness to travel globally Comfortable working in rotational shifts Preferred: Prior experience working with global training providers or enterprise clients Exposure to real-world deployments of Cisco security solutions Show more Show less

Location Hyderabad, Telangana, 500081 Category Engineering / Information Technology Job Type Full time Job Id 1188982 No Technical Solutions Consultant This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: In the HPE Chief Technology Office, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results. Join us redefine what’s next for you. What you’ll do: Take ownership of customer issues reported and see problems through to resolution. Diagnosing, troubleshooting skill and identifying solutions to resolve system /Operating system issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. What you need to bring: Provide assistance to our customers using the IT operations platform. Diagnose and troubleshoot product issues/questions and help our customers leverage the product effectively. Resolve product issues and responding to any product questions from customers. Use email and phone communication to provide clear, written instructions and technical manuals. Be the person our customer’s trust. They will rely on you to provide timely and accurate solutions to their technical problems. Ask customers targeted questions to quickly understand the root of the problem. Give walkthroughs to clients, either via phone, email, or chat, until resolution is achieved. Properly escalate unresolved issues to appropriate internal teams (e.g. software developers). Provide prompt and accurate feedback to customers. Refer to the internal database or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Document technical knowledge in the form of notes and SOP. REQUIREMENTS Do you have Minium of 3 to 5 years of experience in IT solutions A degree in Computer Science, IT or Software Engineering and understanding of remote infrastructure domain. Microsoft, Cisco, Linux or similar certification is a plus. Proven knowledge as a Technical Support Engineer, Help Desk Technician or similar role. Basic knowledge on Windows / Linux / Mac OS environments Ability to research and identify solutions to reported issues. Ability to diagnose and troubleshoot technical issues, including setup and configuration. Ability to prioritize and manage several open issues at one time. Willingness to work in shifts. (24 x 7) Do you also have Good understanding of Infrastructure domain – Servers, Network, cloud, and other tech products. Ability to troubleshoot L1 technical issues. Familiarity with monitoring and alerting and helpdesk software (eg. SalesForce and Jira). Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #hpeocto Job: Services Job Level: Intermediate HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Skills: WIFi, Network, routers, Internet Protocol Suite (TCP/IP), Cisco Wireless, WiFi Troubleshooting, Title : Wi-Fi Support Engineer Location : Mumbai Position Overview A Managed Wi-Fi Support Engineer plays a crucial role in overseeing and maintaining the performance and reliability of managed Wi-Fi networks, often for a variety of clients in a business or enterprise environment. Heres a detailed job description for this role: Responsibilities Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues. Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a timely and professional manner. System Maintenance: Perform regular updates and maintenance on network hardware (like routers, switches, and access points) and software to ensure security and efficiency. This includes applying patches and upgrading systems as necessary. Installation and Configuration: Assist with the installation and configuration of Wi-Fi hardware and management software. Set up user accounts, permissions, and access controls according to security policies. Performance Optimization: Analyze network traffic, usage patterns, and client feedback to optimize the performance and scalability of Wi-Fi networks. Make recommendations for enhancements and upgrades to improve overall service quality. Documentation: Maintain comprehensive documentation regarding network configurations, processes, and service records. This documentation should be regularly updated and available for audits and compliance checks. Training and Guidance: Provide training and guidance to users on how to utilize network resources effectively. Create user manuals and FAQ resources for client reference. Security Compliance: Ensure all managed Wi-Fi networks comply with relevant laws and regulations regarding data security and privacy. Implement and manage network security tools and protocols, such as firewalls, VPNs, and encryption technologies. Skills And Qualifications Bachelors Degree in Computer Science, Information Technology, or related field. Knowledge of network diagnostic, monitoring, and management tools. Strong problem-solving skills and ability to work under pressure. Excellent communication and customer service skills. Knowledge in network management and support, specifically with Wi-Fi technologies. Strong understanding of networking protocols (e.g., TCP/IP, DHCP) and a working understanding of Wi-Fi standards (IEEE 802.11). Certifications (desirable But Not Essential) Certified Wireless Network Administrator (CWNA) Cisco Certified Network Associate Wireless (CCNA Wireless) CompTIA Network+ This role demands a mix of technical expertise, proactive maintenance, and excellent interpersonal skills to ensure that Wi-Fi services are seamless, secure, and efficient for all users. Show more Show less

Skills: wifi, Internet Protocol Suite (TCP/IP), network, routers, Cisco Wireless, WiFi Troubleshooting, Title: Managed Wi-Fi Support Engineer Location: Mumbai Position Overview A Managed Wi-Fi Support Engineer plays a crucial role in overseeing and maintaining the performance and reliability of managed Wi-Fi networks, often for a variety of clients in a business or enterprise environment. Heres a detailed job description for this role: Responsibilities Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues. Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a timely and professional manner. System Maintenance: Perform regular updates and maintenance on network hardware (like routers, switches, and access points) and software to ensure security and efficiency. This includes applying patches and upgrading systems as necessary. Installation and Configuration: Assist with the installation and configuration of Wi-Fi hardware and management software. Set up user accounts, permissions, and access controls according to security policies. Performance Optimization: Analyze network traffic, usage patterns, and client feedback to optimize the performance and scalability of Wi-Fi networks. Make recommendations for enhancements and upgrades to improve overall service quality. Documentation: Maintain comprehensive documentation regarding network configurations, processes, and service records. This documentation should be regularly updated and available for audits and compliance checks. Training and Guidance: Provide training and guidance to users on how to utilize network resources effectively. Create user manuals and FAQ resources for client reference. Security Compliance: Ensure all managed Wi-Fi networks comply with relevant laws and regulations regarding data security and privacy. Implement and manage network security tools and protocols, such as firewalls, VPNs, and encryption technologies. Skills And Qualifications Bachelors Degree in Computer Science, Information Technology, or related field. Knowledge of network diagnostic, monitoring, and management tools. Strong problem-solving skills and ability to work under pressure. Excellent communication and customer service skills. Knowledge in network management and support, specifically with Wi-Fi technologies. Strong understanding of networking protocols (e.g., TCP/IP, DHCP) and a working understanding of Wi-Fi standards (IEEE 802.11). Certifications (desirable But Not Essential) Certified Wireless Network Administrator (CWNA) Cisco Certified Network Associate Wireless (CCNA Wireless) CompTIA Network+ This role demands a mix of technical expertise, proactive maintenance, and excellent interpersonal skills to ensure that Wi-Fi services are seamless, secure, and efficient for all users. Show more Show less

Job Description Company Description Vinay Enterprises, established in 1993, is a 30+ years young company specializing in IT infrastructure solutions & system integration. We consult, develop, install, and manage our clients' IT networks to ensure durability and performance We are one of India's leading IT Infrastructure designers and system integrators with a solid 30+ years of experience in connectivity solutions. Role Description This is a full-time on-site Cyber Security Engineer, located in Ahmedabad at Vinay Enterprises. The Cyber Security Engineer will be responsible for ensuring the security of our clients'IT systems by implementing application security, cybersecurity, network security, information security, and conducting vulnerability assessments on a day-to-day basis. Qualifications Application Security, Cybersecurity, and Network Security skills ·Information Security and Vulnerability Assessment skills ·Experience in implementing perimeter security and endpoint security. ·Experience with cybersec OEMs such as Fortinet, Sophos, Cisco · Knowledge of industry best practices and regulations ·Bachelor's or Master's degree in Cyber Security or related field

Job Description: Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference. As a Network engineer, you should possess capability for managing and designing the network infrastructure, including but not limited to, installation, setup/configuration, troubleshooting, tuning, and maintenance of networking and related equipment as defined in the tender. should have technical expertise to design, manage deployment and maintenance of IT network infrastructure, including but not limited to, administration of appropriate access protection, audit control, system recovery methods and procedures, prevention of breaches, awareness training etc. Position Description: We are looking for the position of Network Engineer with 8 to 10 years of experience in Network Administration and Network Security. Responsibilities: Manage and administer Palo Alto firewall, Cisco WSA, Zscalar proxy, Cisco Switches and Aruba Wireless system Monitor network performance, troubleshooting network problems and outages, scheduling upgrades. Secure network systems by establishing and enforcing policies and defining and monitoring access. Undertake data network fault investigations in local and wide area environments using information from multiple sources. Manage network uptime and maintain SLA within permissible limits. Ensure that the change management system is adhered to and that all changes to the network infrastructure are documented and approved. Mandatory Skills: Strong expertise in enterprise routing and switching environment, 3layer network architecture and enterprise wireless networks. Should have knowledge on data network equipment software / version upgrade to the latest stable firmware releases. Proficient in firewall administration - Palo Alto, Cisco FTD/ASA. Hands on experience in Cisco Iron Port proxy servers. Experience with network configuration management and monitoring tools. Experience with SDWAN and MPLS network Protocols such as BGP/OSPF/Static routes, TCP, IPv4, DNS, DHCP, MPLS, SDWAN, VPN - IPSEC and SSL Packet Capturing and analysing. Competency Requirement: Good communication skills, analytical and problem-solving abilities Good planning, organizing and time management skills. Certifications: CCNA/CCNP: Cisco Certification. PCNSA/PCNSE: Palo Alto Certifications Trivandrum Kerala India Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 10+ years of experience focused on network support, configuration, and implementation Experience in core switching, routing, MPLS, and firewalls. Networking and security architecture and engineering support experience across local, regional, and global domains. Required to review Customer questionnaire and provide them solution technical point of view. Validate requirements - create detailed design including IPs, ports, security policies, etc. Create Visio detailed diagrams for network for team /customer/account discussion Need Cloud technologies understanding and good working experience Technical Skills Required: Cisco Routers (medium range), Cisco ASA, Cisco Switch – Access level switches Palo Alto DNS / Proxy /DHCP and basic technology VPN – Ipsec, SSL, C2S and BGP Basic concept of Devices architecture /Cisco architecture / Azure architecture Visio and MS office Azure / Cloud technologies basic understanding Preferred Technical and Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience Experience with design and implementing Software Defined Network (SDN) and large complex networks Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of - and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Technical and Professional Expertise 0-3 years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshooting Preferred Technical And Professional Experience Cisco certified Experience with network automation/scripting Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Show more Show less

Job Description - Grade Specific Essential : Excellent communication and presentation skills Prior Pre-Sales, Troubleshooting or Implementation experience Prior experience of Voice based technical support Proficient in MS Office Suite Key Skills Required: Experience in Switching, Routing & Wireless Experience with Cisco Wireless Products - WLC (Wireless LAN Controllers), Access Points (AP), MSE, CMX, Prime Infrastructure (PI) etc Basic understanding of IEEE 802.11 standards (a, b, g), 802.1x, Wi-Fi Knowledge on Routing and Switching Protocols/Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN-EVPN Knowledge of Cisco Routing and Switching Platforms like Cisco ISR/ASR, Catalyst, Meraki Show more Show less

Eligibility Criteria : - Bachelors degree in Engineering (3-5 years of experience) Technology : Huawei, Ericsson ,Cisco, VAS (SMSC , MMSC, CRBT, etc.) Job Description : - Network Monitoring for Alarms in Huawei Network NMS - VAS - SMSC MMSC, Bulk Message Server BMS, USSD, OTA(Over the Air), Messaging Gateway Server, CRBT, VMS Voice Mail Server, Miss call alert node level alarm monitoring and troubleshooting Hand on experience in below mentioned VAS nodes : 1. SMSC 2. MMSC 3. MissU Miss call Alert 4. BMS - Bulk Message Server 5. CMS 6. VOM Voice Mail Server 7. OTA - Over the Air activation 8. Collectcall and USSD 9. DOB (Handled by SLA) 10. RBT - (Handled by the Huawei) 11. BULKMAN - Reacting at the right time to the service affecting issues - Manages/Uses the Alarm Management processes and tools to detect, Assign the problems in line with Operator/other SLAs and internal OLAs - Opening trouble tickets from network alarms or external fault reports, escalating trouble tickets, both technical and management. - Liaises with Customer Care organisations regarding Network outages - Supports end-end support, coordination and control of assigned Trouble Tickets - Supports Major service outage investigations and follow up - Ensures planned outages are carried out/rolled back in maintenance window - Ensures Operator Customer Care is fully updated for service affecting outages - Alarm Monitoring, Fault Localization/Correction/Verification - Corrective Maintenance (centralized routines) - Liaises with subcontractors and 3rd parties to resolve faults - Liaises with other service providers regarding network outages - Should be open to work in night shifts (24/7 support) - Engineer should be ready to provide emergency support during out of office hours Processes & Tools : - ITIL Foundation recommended - Knowledge of processes (e.g. : incident restoration, network change management, network optimization process, incident and problem management) preferred. - Knowledge of tools : BMC REMEDY/ITSM, NetCool, CANVAS Converged Service Platform, Seibel other platform tools preferred. Key skills : - Good Communication and inter personal Skills - Experience in Operations and preferably Managed Services - Analytical Skills. - Process Orientation , Time Management Software Skill : - SQL and Oracle databases (preferably DBA) - Visual basic, MS Acces, Microsoft office

Role: System Engineer - India (Remote) System Engineering Group members are expected to possess strong networking experience to enable the design of the Netsweeper product, which is heavily dependent on network prerequisites. This requires exceptional communication skills, the ability to talk to stakeholders at multiple levels, systems analysis skills, project management familiarity, and an independent drive to gain knowledge and become a Netsweeper product expert. You have a strong interest in using technology to solve specific problems and enjoy seeing something that you and your team deliver exceed customer expectations. Essential Duties and Responsibilities: 35% Solution Architecture o Designing Netsweeper solutions for unique customer requirements o Planning for solution scalability, redundancy, and resiliency o Ensuring design meets customer requirements 35% System Integration / Deployment o Hand’s-on deployment of Netsweeper solutions at customer premise o Planning deployment effort to ensure smooth implementation o Collaboration with customer technical teams 15% Pre-sales / Sales Support o Visiting customer sites with Netsweeper business development team o Advocating Netsweeper technology to facilitate market proliferation o Being the Netsweeper subject matter expert in the region 15% Customer Visits o Troubleshooting issues that arise during the delivery phase o Facilitating knowledge transfer to Netsweeper customers o Maintaining a healthy relationship between Netsweeper and our customers Sales/Systems Engineering Competencies: · Practical experience in the design and implementation of large, scalable network systems · Practical and proven knowledge of applying network scalability, redundancy, and resiliency for mission critical systems · Practical experience with the creation and management of solution designs · Practical experience with the planning and delivery of solution designs · Direct involvement with pre-sales and post-sales support · Experience with supporting RFPs/Tenders · Must be fluent in English Technical Competencies: · Practical and applied Linux experience, ideally with CentOS and RedHat · Practical and applied experience with common network equipment, ideally Cisco, Juniper · Practical knowledge of large-scale IP based networks and associated protocols (MPLS, BGP, ICAP, OSPF, etc.) · Practical and applied experience with common scripting languages such as Shell Scripts, PHP, Perl, Python, etc. · Practical and applied experience with proxy-based network solutions (explicit, transparent) · Practical and applied experience within Enterprise/Education networks (routing/switching, Active Directory, security, proxies) · Practical experience with telecom service provider networks (routing, OSS/BSS, AAA, LDAP, Radius) · Practical experience performing root causes analysis in software and networks Bonus Points: · Strong presentation and communication (verbal and written) skills · You are a self-starter, motivated and passionate about technology · Strong time management and task tracking · Project management · A strong desire to build and maintain strong customer relationships Show more Show less

- VOIP/CUCM/COLLAB:- Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)