7220 Cisco Jobs - Page 19

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends we set them and drive change. As a market leader in enterprise analytics and mobility software, weve pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But thats not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategys stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, youll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values bold, agile, engaged, impactful, and united are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employees contributions are recognized and valued. The Role: We are looking for a dynamic, hands-on Director of IT Operations to lead our global infrastructure and support operations from our India hub. This role is critical to ensuring the stability, scalability, and security of Strategy s enterprise IT systems. You will shape and drive our infrastructure strategy, lead a talented international team, and partner with business and technology stakeholders across regions to deliver robust, secure, and cost-effective IT solutions. Your Focus: Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storage. Inspire, hire, mentor, and develop a diverse, world-class IT team. Drive strategic IT infrastructure initiatives and ensure alignment with business objectives and evolving technologies. Establish and track KPIs to measure team performance, system uptime, and customer satisfaction. Oversee operations for data centers, cloud environments, network infrastructure, storage, virtualization, backups, and disaster recovery. Ensure high availability, performance, and security of all corporate IT systems. Manage Active Directory, Microsoft 365, server management, and system patching (SCCM). Implement and maintain secure configurations for hardware, software, and network services. Define and enforce IT operational standards, documentation, runbooks, and SLAs. Plan and coordinate maintenance windows, change controls, upgrades, and incident response. Own asset lifecycle management, inventory controls, and procurement recommendations. Manage on-call rotations and ensure 24/7 global support readiness. Partner closely with internal application teams, Security, and Engineering to align infrastructure with evolving needs. Lead vendor relationship management, contract renewals, and performance reviews. Evaluate cloud provider services and ensure optimal utilization and cost efficiency. Ensure adherence to IT policies, regulatory standards, and internal controls. Support internal/external audits and compliance initiatives (e.g., ISO 27001, SOC2). Own infrastructure-related evidence collection and documentation for certifications. Core Attributes: Motivation. Passion. Integrity. Innovation. Collaboration. Customer Focus. Experience & Skills: Bachelor s degree in Computer Science, Engineering, or related field. 7+ years in IT infrastructure operations, including 5+ years in a management or leadership role. Experience running a 24/7 enterprise-grade infrastructure across multiple regions. Proven success in disaster recovery planning, testing, and execution. Project management expertise delivering complex cross-functional IT initiatives. Advanced knowledge of enterprise network architectures (Cisco, Aruba, Nexus). Strong experience with firewalls/VPNs (Palo Alto, Cisco, Juniper), and load balancers (F5, Citrix, Meraki). Deep hands-on experience managing cloud networking components across major hyperscalers (AWS, Azure, GCP), including VPC/VNET peering, site-to-site VPNs, transit gateways, and Direct Connect/ExpressRoute configurations. Expertise in Microsoft technologies (AD, O365, SCCM), virtualization, and endpoint security. Excellent written and verbal communication skills. Ability to navigate complex global organizations and influence stakeholders at all levels. Strong analytical mindset with a bias for action and continuous improvement. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder We work from the office in Pune .

Meet the Team The Enterprise Switching organization delivers top-tier products, with the Catalyst Cat9000 series leading in core, aggregation, and access switching for security, IoT, and Cloud. These switches are essential for SD-Access, Ciscos intent-based networking architecture, offering the bandwidth, speed, and scale needed for hybrid work environments. They improve security with PoE power and AI/ML for zero-trust security and provide outstanding network experiences both on-premises and in the cloud through Cisco DNA Center or the Meraki Dashboard. The new Catalyst 9000X models offer flexible operations and secure, high-speed performance. Our team is world-class for creating industry-leading products that have redefined the enterprise market for decades through innovation. Your impact Looking forward to getting an exciting start to your careerYou will bring your outstanding talents to the group that works on Ciscos Switching technology, which large enterprises now consider to be the Networking Equipment of choice for critically important networks. In your role as a Software Engineer, you will develop and integrate products that are deployed by some of the leading Enterprises in the world. You will work with a BU-wide vibrant technical community, learning from experts and translating this learning into exciting opportunities for personal growth. You will work on networking equipment that forms a crucial backbone of many offices, hospitals, educational and financial institutions. You will learn about ground breaking technologies and platforms while developing software for these equipments. Experience the exhilaration of taking a product through development and integration. Minimum Qualifications 4 - 8 years proven experience in internetworking technologies and applications. Good experience in developing software in C, under multi-threaded environment with Excellent problem-solving skills SDK Development: Design, implement, and maintain SDKs that enable seamless integration between software applications and underlying hardware or network layers Familiarity with DPDK (Data Plane Development Kit), P4 programming language, or similar frameworks for high-performance packet processing. Experience with hardware platforms such as ASICs, FPGAs, or NPUs Hands on Data Structures, Operating Systems and Data Networking fundamentals Experience in development of Layer 2 (Ethernet) and/or Layer 3 Networking protocols including Routing, IPV4/6 (unicast/multicast) Is preferable Expertise in working with Linux OS Experience in any Cisco OS XR, XE or NXOS would be a plus Preferred Qualifications Bachelor s degree in computer science or related field (MS preferred). Good hands on implementation experience with one or more of the following: RTOS Internals, High Availability, IPC, Memory management, Distributed communications Infrastructure, Serviceability, Linux, Containers, Virtualization #WeAreCisco #WeAreCisco where every individual brings their outstanding skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection we celebrate our employees diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be advised allies, and make a difference. Dedicated paid time off to volunteer 80 hours each year allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reinvent their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Add French Translation No Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Summary Job Description As a Network Support Level 3 Engineer, you will work as a team member in Network Operations team. You will report to the Lead Network Engineer, and work in a hybrid capacity from our Noida, India office. Your Responsibilities Network Troubleshooting and Issue Resolution: Investigate and resolve complex network issues escalated from Level 1 and Level 2 support teams. Use advanced diagnostic tools and techniques to analyse network faults, identify causes, and implement solutions. Network Performance Monitoring: monitor network health, performance, and availability across multiple sites, ensuring uptime and performance standards are met. Resolve potential performance bottlenecks. Network Optimization: Evaluate network performance data and implement optimization strategies to improve network reliability, speed, and security. Configuration and Installation: Assist with the configuration, deployment, and integration of networking hardware (routers, switches, wireless, firewalls) and software, ensuring adherence to best practices and company policies. Documentation: Maintain accurate and detailed documentation for network configurations, system architecture, troubleshooting procedures, and escalations. Update and improve operational manuals. On-call Support: Participate in an on-call rotation to provide after-hours support for critical network issues, ensuring minimal service disruption. Collaboration with Teams: Collaborate with internal IT, security teams, vendors, and third-party partners to resolve complex technical issues and ensure smooth network operations. Escalation Management: Serve as the primary contact for escalated technical issues from Level 1 and 2 support teams. Provide guidance, mentorship, and training for junior engineers. Capacity Planning and Upgrades: Analyse network traffic patterns and plan for future growth by recommending hardware and software upgrades to meet evolving our needs. The Essentials - You Will Have Education: Bachelor's degree in computer science, Information Technology, Network Engineering, or a related field (or equivalent work experience). Experience: Minimum of 7 years of experience in network operations, with at least 2 years in a Level 3 support role. Experience with network protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and services. Hands-on experience with networking equipment such as Cisco, Juniper, and other enterprise-grade routers, switches, and firewalls. Proficient in network monitoring and diagnostic tools (e.g. Wireshark, SolarWinds). The Preferred - You Might Also Have Certifications: CCNP (Cisco Certified Network Professional) or equivalent networking certifications or other relevant certifications. Experience with SD-WAN technologies and network automation. Familiarity with ITIL frameworks or service management processes. Experience with cloud-based networking solutions (AWS, Azure). Knowledge of network security practices, VPNs, firewalls, load balancing and intrusion detection/prevention systems. What We Offer Our benefits package includes … Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

The Cloud Specialist 2 is primarily responsible for providing a swift response to incidents that disrupt business services. The role aims to minimize the adverse impact on Hyland s customer business functions and ensure the best possible levels of service quality and availability are maintained. This involves identifying, classifying, and prioritizing incidents, as well as coordinating resources to resolve issues as quickly as possible. You will be troubleshooting and resolving incidents when there aren t critical incidents. What you will be doing Responsibilities Respond to basic inbound phone calls tickets and emails from internal and external resources requesting assistance with cloud hosted solutions with applying best practice knowledge. Respond to alerts from internal monitoring tools and take corrective action to resolve timely by applying best practice knowledge. Troubleshoot and resolve cloud issues utilizing the companys systems utilities and support processes with direct oversight from team members; apply best practices for problem resolution Take ownership of the critical incident and lead the response team from start to resolution. Ensure incident is classified correctly as a critical incident and initiate the formal high priority incident process. Act as a primary point of contact for all stakeholders throughout the incident lifecycle. Coordinate the activities of all teams involved in the resolution of the critical incident. Ensure that the appropriate resources are available to resolve the incident. Facilitate cross functional communication between the teams to ensure all are aligned on actions and priorities. Regularly update internal and external stakeholders on the status of the incident. Prepare and deliver clear, accurate, and timely status reports, including details on impact, resolution progress, and estimated resolution time if known. Escalate issues to higher levels of management or additional resources if the incident cannot be resolved quickly. Maintain a timeline of the critical incident, ensuring all activities are completed in timely manner. Track and monitor the progress of all recovery activities and adjust priorities, as necessary. Work with the Problem Management team to provide insights and documentation that will help to prevent future incidents. Ensure that the incident is formally closed once all recovery actions have been completed and stakeholder are informed. Assist in gathering information for audits to ensure compliance with established standards policies and configuration guidelines. What will make you successful Minimum Qualifications Associates degree or equivalent experience Basic experience with process improvement Basic experience with solving issues Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Good collaboration skills applied successfully within team Good critical thinking analytical and problem-solving skills Good interpersonal skills: able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Good organizational multi-tasking and time management skills Ability to use original thinking to translate goals into the implementation of new ideas and design solutions Good ability to establish rapport and gain the trust of others; effective at gaining consensus Self-motivated with the ability to manage projects to completion with oversight Good ability to handle sensitive information with discretion and tact Good attention to detail Demonstrated ability to influence motivate and mobilize team members and business partners; ability to work independently and in a team environment Knowledge of principles of systems administration including Dell Cisco and/or HP hardware Good knowledge of Microsoft Server environments including Microsoft Active Directory networking storage and virtualization technologies Up to 10% travel time required

Who are we Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. Hustle Mode ON is the motto we live by. Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco. With YoY revenue growth of over 65% , we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list . Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020 Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023 Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights What youll get to do As a Performance Marketing Specialist, you will operate as a campaign owner, independently managing campaigns and being responsible for all optimization strategies . Your role builds upon the core campaign execution and data analysis skills that you have gained in your experience in this domain so far . Develop and Optimize Campaign Strategies : Independently manage and own performance marketing campaigns, focusing on developing and executing comprehensive optimization strategies to continuously improve performance metrics . Advanced Analytics & Reporting : Apply strong analytical thinking and expertise in data analysis to track and measure key performance indicators (KPIs) specific to performance marketing . Utilize data to inform and improve marketing efforts by tracking, measuring, and reporting on key metrics to provide actionable strategies and insights . Conversion Rate Optimization (CRO) : Drive optimization efforts to enhance ad performance, specifically aiming to increase Marketing Qualified Leads (MQLs) or decrease Cost Per Lead (CPL), and consistently measure and improve Return on Investment (ROI) . In-depth Channel Management & Technical Proficiency : Create and manage effective PPC (Pay-Per-Click) campaigns and build solid social media ads for engagement and conversions, including list building and segmentation . Manage and optimize paid advertising across platforms such as Google Ads, Bing Ads , and LinkedIn Ads . You should also possess relevant certifications in these areas . Leverage analytics platforms like GA4 (Google Analytics 4) to monitor campaign effectiveness and derive insights Work with the Marketing Automation team to ensure the right CRM/MAP (Marketing Automation Platform) integrations are in place Conduct thorough audience research to refine targeting and messaging for optimal campaign engagement . Possess practical experience with marketing tags and tracking, including Google Tag Manager , to ensure accurate data collection. (Note: Google Tag Manager is outside of the provided sources). Demonstrate implementation experience with Account-Based Marketing (ABM) platforms such as Demandbase or 6Sense for targeted campaigns . Collaborative Campaign Delivery : Coordinate seamlessly with internal teams such as Integrated Marketing, Events Marketing, BDRs/SDRs, and Design for requirement gathering and successful campaign delivery, suggesting and following best practices for respective channels . Innovation, Learning & Mindset : Embrace a " Hustle Mode ON " mindset, proactively improvising processes and reporting involved in campaign management, and driving innovation on existing team practices . Exhibit a strong proclivity for continuous learning , proactively upskilling on Whatfix product offerings and researching functional trends & innovations . You will acquire foundational knowledge in performance marketing and build skills in specific areas (e.g., SEO, PPC), demonstrating a readiness to implement new tools and technologies to enhance campaign efficiency and effectiveness . What you should have Bachelors degree in marketing, communications, or a related field Proven experience as a Performance Marketing Campaign Manager. Strong project management skills with the ability to manage multiple campaigns simultaneously. Excellent written and verbal communication skills. Proficiency in using marketing automation and campaign management tools. Analytical mindset with the ability to interpret campaign data and derive actionable insights. Creative thinking and problem-solving skills. Ability to work collaboratively in a fast-paced, cross-functional team environment. Knowledge of SaaS industry and B2B marketing is a plus Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer & global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Please Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; .

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Meet the Team Cisco s Distributed Systems Engineering (DSE) team builds the foundational software that powers the world s largest, most fast paced data centers. The PI-Common team is at the core if this, as we build the routing protocols and infra, that are the heart of data centers. As AI/ML workloads explode and cloud-scale infrastructure becomes the norm, the industry is transforming and Cisco is owning the way. Our NX-OS operating system, running on industry-leading Cisco Nexus switches, delivers the performance, programmability, and reliability needed for modern data center networks. At DSE, we combine open-source innovation, deep systems engineering, and hardware-software co-design to build platforms that scale globally and evolve rapidly. We re looking for hard-working engineers who thrive on solving sophisticated problems, building distributed systems, and working hands-on with real-world infrastructure. Your Impact You ll be part of a high-performing team driving innovation across Cisco s data center portfolio, which includes Nexus 9000 series switches, NX-OS, and technologies like Routing Protocols, Routing Infra, Virtualization, VXLAN EVPN, segment routing, and telemetry. You ll engage closely with senior engineers, architects, and open-source communities, influencing product direction and technical strategy. Minimum Qualifications (Provide up to five (5) bullet points B.E./ BTech in Computer Science, ECE, or a related field 4 8 years of software development testing experience Strong proficiency in Python Scripting In-depth understanding of routing protocols such as OSPF, ISIS, MCAST, EIGRP, Segment Routing Solid grasp of networking fundamentals (TCP/IP, multicast, switching, forwarding) Experience working with or developing for NX-OS or similar network operating systems Familiarity with YANG, SNMP, or model-driven telemetry Strong problem-solving and debugging skills Excellent communication and teamwork skills Preferred Qualifications (Provide up to five (5) bullet points: Exposure to data center protocols such as Routing, VXLAN, EVPN, or segment routing, Exposure to open-source tools, network automation, or configuration frameworks Prior experience building infrastructure at scale Cisco PYATS hands-on experience Basic of AI/ML and Exposure to AI tools for network automation #WeAreCisco At Cisco, we re revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We ve been innovating confidently for 40 years to build solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put we power the future. Fueled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidates hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Data Center Consultant (Infrastructure Buildout Specialist) India Data Center Consultant Infrastructure Buildout Specialist India Are you an expert in data center buildouts with hands-on experience managing large-scale IT infrastructure projects across India? Fusion CX is hiring a Data Center Consultant Infrastructure Buildout Specialist to lead end-to-end execution for physical and hybrid data center environments. If you have a passion for uptime, deep technical fluency, and strong project delivery skills, this is your opportunity to lead mission-critical infrastructure from the ground up. Job Description Data Center Consultant About the Role As a Data Center Consultant at Fusion CX, you will be responsible for planning, designing, deploying, and managing data center infrastructure projects across diverse locations in India. Your role includes overseeing high-availability environments, network architecture, systems integration, vendor coordination, and operational continuity for global clients. You will work cross-functionally with delivery, operations, telecom, and compliance teams to ensure world-class service and infrastructure resilience. Key Responsibilities Lead the complete lifecycle of data center infrastructure buildouts from concept design to physical execution and post-deployment monitoring. Design, deploy, and optimize core infrastructure elements: servers, storage, structured cabling, power & cooling systems, racks, disaster recovery, and monitoring tools. Implement best practices for high-availability systems, BCP/DR planning, security hardening, and compliance standards (ISO, TIA-942, Uptime, etc.). Coordinate with network and telecom teams for deployment of VPNs, SD-WAN, MPLS, VSAT, ISDN, and leased line circuits. Collaborate with stakeholders across project management, cloud teams (AWS/Azure), facilities, and OEMs to ensure seamless delivery. Manage vendor onboarding, contract SLAs, MIM calls, incident & problem resolution, RCA, and documentation. Design and monitor power consumption models and rack configurations across colocation sites and owned facilities. Ensure the proper use of tools such as SNOW, NetZoom, Maximo, and CACTI for infrastructure visibility and incident tracking. Prepare infrastructure health reports, dashboards, audits, and management presentations as required. Job Requirements Data Center Consultant Minimum 20+ years of experience in IT Infrastructure & Data Center operations in enterprise or multi-client environments Proven success in building and managing enterprise-grade data centers in India, including rack design, cabling, power planning, and real-time monitoring Experience working with industry leaders across telecom, BFSI, CPG, manufacturing, and public sector accounts Strong working knowledge of technologies such as VPN, BCP/DR, VMware, Cisco, SAP/ERP systems, MDM, Autopilot, Lotus Domino, and Microsoft ecosystems Familiarity with ticketing tools (SNOW, Maximo), monitoring systems, and ITSM processes Excellent vendor and stakeholder management skills, with a track record of delivering uptime 99.9% Bachelor s degree in Engineering, IT, or related discipline; Certifications such as CDCP, CDCS, ITIL, or PMP preferred Ability to work independently with a proactive mindset, strategic thinking, and resilience under pressure Pan-India | Full-Time | Urgent Opening Why Join Fusion CX? At Fusion CX, infrastructure is not just a backend function; it is the backbone of every customer experience we deliver. As a Data Center Consultant, you will: Lead flagship digital infrastructure projects for global accounts across high-impact industries Work alongside industry veterans and certified specialists in a collaborative, knowledge-sharing culture Access unmatched career growth, innovation labs, and transformation programs at scale Enjoy a people-first workplace where technical excellence, work-life balance, and learning are core values Be part of a team trusted to shape the future of infrastructure in a data-driven world Seeking data center consultant jobs in India where your deep technical expertise and leadership will drive tangible results? Apply now and power the future with Fusion CX. Upload your CV/resume or any other relevant file. Max. file size: 64 MB. Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication. Data Center Consultant Infrastructure Buildout Specialist India We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

About The Role : Job Title: Senior Network Engineer Engineering, AVP LocationPune, India Corporate TitleAVP Role Description DB Technology is a global team of tech specialists, spread across multiple trading hubs and tech centres. We have a strong focus on promoting technical excellence our engineers work at the forefront of financial services innovation using cutting-edge technologies. In our Pune location we are committed to building a diverse workforce and to creating excellent opportunities for talented engineers and technologists. Our tech teams and business units use agile ways of working to create #GlobalHausbank solutions from our home market. Global Network Engineering is part of the Infrastructure Core Products organization and responsible for providing global solutions and standards for Deutsche Banks large-scale network infrastructure. Transport Engineering is partnering with Senior Architecture leaders and other technology teams to align Network, Security, Enterprise, Domain and Solution architecture. As a Senior Network Engineer, you will be engineering, testing and documenting large scale network solutions before handing them over for implementation. Your area of expertise will be hardware and software certifications to ensure production readiness before a new solution goes life. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Key responsibilities of a team member in the Network Transport Engineering Team include: Design new Network infrastructure and develop global standards Work closely with key stakeholders, gather requirements and determine solutions. Production-readiness testing and evaluation Presentation of designs and standards to business leaders Training staff on specific technologies and designs Your skills and experience Degree in Computer Engineering, Business Information Science or related field. Solid experience in Network Design and Architecture Senior design and engineering experience developing network solutions for large enterprise environments. A variety of Cisco network certifications is strongly preferred. Proven track record in hard-/software testing procedures or quality insurance Engineering-level knowledge of 2 or more of the following vendors/products: Cisco Arista F5 Networks Fortinet Adva How well support you

India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Key Responsibilities : As a professional in our Cyber Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - The key skills required are as follows: 2-5yrs of experience. Understanding of basic business and information technology management processes. Good knowledge of TCP/ IP and Networks including Firewall, IDS/IPS, Routers, Switches, and network architecture. Experience of Web Application Security Testing, Infrastructure VAPT, API testing. Experience on Mobile Security Pen-Testing (iOS and Android). Experience in conducting config reviews of Windows, Linux, UNIX, Solaris, Databases, etc. Experience with Vulnerability Management tools: Kali Linux, Acunetix, AppScan, Nexpose, Qualys Guard, Nessus, Nmap, Metasploit, Fortify etc. Experience in basic scripting such as: Shell, Python, PERL, etc. Basic knowledge of Technoilogies such as: IPSEC, SSL, SSH, VPN, Ethernet Token Ring, WAP, SMTP, FTP, Frame Relay, WAN, ATM, FDDI, DSL, ISDN, HP Openview, Sun NetManage, Cisco Works, Radius, Big Brother, F5. Additional Skills Experience on End Point Security, Threat Profiling, Configuration Review Experience on Firewall and Network Devices Configuration Review. Strong analytical and communication skills (written, verbal and presentation) Open to learn new tools and technologies as per the project requirement Interactive with team members and confident during client meetings, under the guidance of senior members of the project Initiative & drive Be deadline-oriented and quality-focused Familiarity with industry standards and frameworks such as OWASP, CIS, NIST ISO/IEC 17799, etc. Demonstrates basic knowledge of security and privacy controls and risk management processes Demonstrates basic knowledge in one or more Cyber Threat Management domains such as: Threat Management, Cyber Operations/Fusion Managed Services, Malware Analysis, Collective Threat Intelligence and Cyber Risk Sciences, Incident Management and Forensics, Data Protection solutions. Your role as AM We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Provisioning: Provision and configure access networks manually and through automation tools. Engage with relevant workgroups to ensure that Outages & Migration activities will improve Network performance, remove legacy platforms, and consolidate Network resources whilst ensuring minimum impact and disruption to End Users and other Customer platforms. Identify and resolve network provisioning failures, determining root causes and recommending corrective actions. Support field engineers remotely for commissioning new services. Optimize provisioning processes for agile and timely delivery. Manage escalations within the team and ensure clear communication with stakeholders. Testing and Migration: Perform throughput and performance testing Conduct network validations and assist in migrations with minimal service interruptions. Collaboration: Engage with global customers, providing regular updates on provisioning and testing. Work closely with cross-functional teams to deliver end-to-end enterprise network solutions. Ensure compliance with workplace health and safety (WHS) policies. Additional Requirements: Work shift hours (Australian Business or Out of hours) as per business requirement 5 days from office. Required Skills and Experience: Strong expertise in Carrier Ethernet, IP management, routing, and switching, DWDM and legacy networks PDH, SDH. Proficiency in networking protocols such as VLAN encapsulation, MPLS, L2/L3 VPN, BGP, OSPF, Static Routing, and IPv4/IPv6. Experience in working on various Vendor platforms, Transmission systems and Network management system applications such as 5620SAM, Huawei U2000, Cisco EPM, Alcatel Lucent SDH RM, NFM-T, NMS, Ciena site manager and TeMIP. Experience working in access aggregates Cisco ASR, Juniper and Huawei, IP access routers CISCO NCS540, ASR903. Excellent troubleshooting skills, with the ability to articulate issues clearly.

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SDN NFV Software Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationBE or any equivalent Summary :Cisco NSO SME to lead the design, development, and deployment of network automation solutions using Cisco NSO, Network Services Orchestrator on the telecom networks (IP/MPLS, VPNs, transport). Candidate should have deep technical expertise in service modeling, YANG data modeling, device integration, and orchestration strategies for complex, multi-vendor environments. Roles and Key Responsibilities:- Lead the architecture, design, and implementation of services on Cisco NSO.- Develop YANG models for services and devices.- Integrate multi-vendor network devices using NEDs Network Element Drivers.- Implement service lifecycle management:instantiation, modification, deletion.- Collaborate with network architects, operations, and developers for seamless integration.- Automate configuration and management tasks across physical and virtual networks.- Troubleshoot NSO services and provide expert level support for NSO deployments.- Document service models, interfaces, APIs and test cases.- Contribute to CI/CD pipelines and NSO automation testing frameworks. Professional & Technical Skills: - 510 years of experience in network automation and orchestration, specifically with Cisco NSO.- Expertise in Data ModelingProven capability in complex data modeling tasks following OpenConfig or IETF data model with YANG data modeling language.- Proven capability in data modeling based on TMF's GB922 Shared Information Model SID- Experience in telecom networks eg, IP and MPLS, VPNs, transport.- Experience with NSO service packages, templates.- Proficiency in NED integration, service reconciliation, and device compliance checks.- Familiarity with Netconf, CLI, and RESTCONF protocols.- Experience working in Linux environments and handling version control using Git.- Good To Have Skills: Exposure to model-driven telemetry, network monitoring, and observability.- Experience with containerization Docker, Kubernetes.- Knowledge of OSS/BSS integration. Additional Information:- The candidate should have a minimum of 5 years of relevant experience in Cisco NSO and telecom automation.- This position is based at our Bangalore office- A 15 years full-time education is required. Qualification 15 years full time educationBE or any equivalent

The Level 2 Network Engineering team is responsible for ensuring availability, performance, and security of the network infrastructure. As a member of the team, you have a direct impact on network infrastructure design and feature enhancements to keep our systems running smoothly. You are focused on creating engineering solutions to operations problems, optimizing existing systems, building infrastructure and eliminating work through automation. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Our ideal candidate is highly autonomous, possesses effective written and verbal communication skills, a strong sense of ownership, adapts quickly to new technologies, and has high career growth potential. The desire and ability to work in a fast-paced, collaborative environment is essential. Essential Functions Develop network architecture for a multi-tenant enterprise environment. Be responsible for the lifecycle of architecture from inception to working with engineering teams on implementation and supportability of design. Build reusable designs and systems that promote scale, reliability, security and efficiency. Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. Define and develop optimized network monitoring systems. Develop and maintain consistency within the networking infrastructure. Troubleshoot and remedy network related issues. Ability to participate in a regular on-call rotation. Analyze complex business problems and issues as it relates to enterprise network infrastructure. Provide technical guidance to IT professionals to correct issues encountered with network software & connectivity. Manage the needs of multiple customers, prioritize needs and manage the daily workload. Assist with internal projects as necessary, and work with project managers to set the scope and timelines of new projects to meet completion deadlines. Interface with all levels of employees internally and within client businesses to support engagement requirements (business owners, project managers, customer employees, and executive management). Write technical procedural documentation for co-workers and for delegated tasks. Required Education, Knowledge, And Experience BS degree in Computer Science or related technical field involving systems engineering, or equivalent practical experience. 5+ years of experience working on a service provider or enterprise-level network in engineering or design capacity or equivalent experience working with Bell Techlogix India Pvt. Ltd in similar field. A deep understanding of network protocols, including IP and related transports, BGP, EIGRP and OSPF. A deep understanding of network hardware internals, including forwarding, filtering, and policing mechanisms. A solid understanding of application protocols, including DNS, IPSEC, HTTPS, and TLS. Practical experience in network device firmware management in a large-scale enterprise environment. Experience developing network automation tools in at least one language (Python, Perl, C++, Bash, etc.). Experience with and understanding authentication mechanisms including PKI. Proven expertise with network hardware and software, preferably including Cisco, Juniper, HPE, Fortinet etc. - CCNP certification required, JNCIA/JNCIS certification preferred. Strong understanding of wireless protocols with proven experience in Juniper Mist, Cisco WLC and Ruckus Strong written and verbal communications skills. Abilities And Skills Ability to adapt to a changing technical environment. Ability to coach other members of team in their area of expertise. Ability to communicate clearly with all team members and end-users. Ability to work with a sense of urgency. Self-directed and sufficient as there may be little to no daily supervision. Ability to analyze complex business systems and proprietary application configurations, document the configurations and processes, and support them as needed. Ability to prioritize and manage competing demands and tasks and successfully manage multiple engagements that may require additional resources. Equipment Used Computer Headset Conditions Of Employment Must successfully pass pre-employment (post offer) background check and drug screen.

Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Cisco Firewall Good to have skills : Checkpoint Next Generation FirewallMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply security skills to design, build, and protect enterprise systems, applications, data, assets, and people. A typical day involves collaborating with various teams to assess security needs, implementing protective measures, and continuously monitoring systems to ensure they are safeguarded against potential cyber threats. You will engage in problem-solving activities, providing solutions to enhance the security posture of the organization while ensuring compliance with industry standards and best practices. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Conduct regular security assessments and audits to identify vulnerabilities and recommend improvements.- Develop and implement security policies and procedures to ensure compliance with regulatory requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cisco Firewall.- Strong understanding of network security protocols and technologies.- Experience with intrusion detection and prevention systems.- Familiarity with security information and event management tools.- Knowledge of risk assessment methodologies and frameworks.- Excellent knowledge in Information Technology, specifically with network and connectivity security in an hybrid cloud network environment (GCP & Azure) (3-5 years experience).- Very good knowledge of the following solutions and technologies:Cisco & Check Point firewalls, IDS and IPS, Tufin Orchestration Suite, Ansible, Terraform, Jira.- Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers.- Previous experience (1-3 years) in a similar role operating a complex and highly critical network security infrastructure within a financial environment. Additional Information:- The candidate should have minimum 5 years of experience in Cisco Firewall.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA-JF Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! We are looking for a dynamic and customer-focused Service Desk Analyst to join our IT team. The ideal candidate will be a tech-savvy individual with a strong understanding of Windows, macOS, Office 365, VPN, and MDM technologies. You will play a crucial role in delivering world-class IT support to internal users and helping us maintain operational excellence. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Provide first- and second-level IT support via phone, email, chat, and ticketing tools. Troubleshoot and resolve issues related to: Windows and macOS systems Office 365 applications (Teams, Outlook, SharePoint, OneDrive, etc.) VPN connectivity and network access Mobile Device Management (e.g., Intune, JAMF, AirWatch) Install, configure, and maintain software and hardware for laptops, desktops, and mobile devices. Administer Active Directory user management (password resets, account unlocks, group policies). Escalate complex issues to appropriate teams with complete technical context. Maintain accurate records of all user interactions and issue resolutions in the ITSM system. Monitor key infrastructure services (disk space, backup status, system health) using standard tools. Contribute to the knowledge base and help develop documentation for recurring issues. Participate in onboarding and offboarding processes from an IT support perspective. Follow ITIL-aligned best practices for incident, request, and problem management. Proactively identify opportunities for automation or improvement in support processes. To ensure you’re set up for success, you will bring the following skillset & experience: 2–5 years of experience in a similar Service Desk or IT Support role. Graduate in any discipline. Proficiency in supporting: Windows 10/11 and macOS environments Microsoft 365 suite (Exchange Online, Teams, SharePoint) VPN technologies (Cisco AnyConnect, FortiClient, etc.) MDM platforms (Microsoft Intune, JAMF, Workspace ONE) Basic understanding of networking concepts: DNS, DHCP, TCP/IP. Familiarity with ITSM tools (Jira, BMC Helix, etc.) Strong analytical and troubleshooting skills with a keen attention to detail. Excellent communication and customer service skills. Ability to prioritize tasks in a fast-paced environment. Whilst these are nice to have, our team can help you develop in the following skills: Familiarity with Agentic AI tools and how they can be leveraged to enhance service desk efficiency and ticket resolution. Exposure to Endpoint Detection and Response (EDR) tools like CrowdStrike, SentinelOne. Awareness of Zero Trust Security principles and Identity Access Management (IAM). Hands-on with automation scripts (PowerShell, Bash) is a plus. Understanding of cloud platforms (Azure/AWS) and basic monitoring tools (Datadog, PRTG, Zabbix). Familiarity with Self-Service Portals and AI-based ticket triaging systems. ITIL v4 Foundation certification is a plus. Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Reports To (Title): VP Technology Chapter Job Purpose Group IT has a matrix management structure. The Technology Engineer role will have line management and reporting into the VP Technology Chapter but will be assigned to a Platform squad for task management and prioritization. The engineer will implement the design and build of the platform along with all associated components from inception to maturity of the running environment over time. The role will be responsible for driving change and delivering new technology into the Bank by onboarding customers and applications to the Platform via self-service and automation. The engineer will work closely with other Platform and Product teams in educating them on the new Platform, services and features to ensure any transition and consumption is optimal. Teams work using Agile + DevOps + Product Management methodologies, delivering work packages based on the priority in the backlog. Looking for Lead Technology Engineer to build and maintain SDN-Fabric network using on Enterprise Sonic and Legacy networking. Our stack is Cisco, Sonic and Cumulus. The candidate ideally should have a track record of building Sonic Network for enterprise organization and describe in detail how it was built, or an extensive network administration experience as well as experience in building SDN-Fabric Networks using automation. Job Content Lead Technology Engineering: An expert in Compute, Networks, Database, Cloud or associated DevOps Strong technical expertise with a focus on development and coding Good infrastructure and security knowledge Facilitating getting the work done across the parallel development teams Facilitating discussion, decision making, and conflict resolution Clear internal and external communication, improving transparency across teams and stakeholders Ability to work at an abstract level and continuously pivot to arrive at the best solution for the end customer Energized by complex problem solving and ability to innovate new solutions Ability to work under pressure, manage client expectations effectively Relationship Management Trustful and professional relationships with key stakeholders Has developed synergies across services, optimizing re-use, promoting simplification and demonstrating speed-to-market benefits Commercial and business focused to improve IT services Trustful and pragmatic approach to problem solving Ability to adopt the Groups values and drive adoption of the values across the team Delivery Experience Ability to work on projects from inception to delivery Decision making to decide on best solution based on cost, time and quality of options Cross skills in delivery but also operational support as per the new DevOps model Implementing robust solutions to minimize operational effort Education IT or similar bachelors degree or higher Equivalent work experience Experiences At least 8 years total engineering or operational experience At least 3 relevant years of experience in a similar role. Experience within large and complex global enterprises defined by high availability, transaction rates, and geographical distribution. Good communication and articulation skills Knowledge & Skills Technical/Functional: Expertise in infrastructure, systems administration, design and engineering, with a cloud computing and DevOps focus Current experience with contemporary and innovative solutions Understanding of the long term IT Strategy and ability to work towards that with each project. Functional and technical understanding of critical systems and Banking services. Strong understanding of the technical risks, security, compliance and audit requirements. Maintaining a strategic stance over tactical fixes Demonstrated ability to manage complex vendor and supplier relationships Proven experience in contributing to and executing technology service development plans or roadmaps Advanced understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow, SSH polling and templating and others. Understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow and others. Experience in network administration and expert understanding of modern network concepts and protocols: routing, switching, Wi-Fi, WAN optimization, BGP, OSFP, MP-BGP, EVPN, VLAN, VXLAN, spanning tree. Track record of using Python, Ansible or other open source tools for network automation. Expert in Enterprise Sonic SDN-Networks and Legacy Networking.

Title: Network Architect (Minimum 10 Yrs. EXP) Location: Gurgaon Status: Regular, Full-Time Travel: Across the Globe for Project and Business meetings POSITION SUMMARY: We are looking for an experienced Network Architect with Cisco Software-Defined Access (SDA) expertise to design, implement, deploy, troubleshoot and optimize next-generation network infrastructures. The ideal candidate will lead strategic network transformation projects, ensuring high availability, security, and automation using Cisco SDA, DNA Center, Wireless and ISE technologies. Key Roles & Responsibilities: Architect, design, and deploy Cisco Software-Defined Access (SDA) solutions. Define network strategies, roadmaps, and high-level architectures aligned with business objectives. Led the implementation of Cisco DNA Center for network automation, assurance, and optimisation. Integrate Cisco ISE for policy-based security enforcement and network segmentation. Ensure compliance with Zero Trust principles and micro-segmentation strategies. Oversee network operations, troubleshooting, and optimization of SDA environments. Develop and maintain technical documentation, including HLDs, LLDs, and operational guidelines. Collaborate with security, cloud, and infrastructure teams to design integrated solutions. Evaluate emerging network technologies and recommend best practices for implementation. Provide mentorship and training to junior network engineers and architects. Engage with stakeholders to translate business requirements into scalable network solutions. Cisco SD-WAN (Viptela) and ACI expertise will be an advantage. Education/Experience: Bachelor’s or Master’s in IT, or a related field. 10+ years of experience in network engineering and architecture, with a focus on Cisco SDA. Expert knowledge of Cisco DNA Center, ISE, Wireless and SD-Access technologies. Strong understanding of enterprise networking, automation, and security best practices. Can share there cv at heena.saini@konverge.co.in

A Network Support Engineer plays a crucial role in maintaining and troubleshooting computer networks for organizations. They are responsible for ensuring seamless connectivity and performance by designing, implementing, and maintaining network system

What You’ll Do: Cisco India & SAARC's Digital Transformation Office (DTO) team is looking for a Business Development Manager (BDM) to help grow its business into the Defense sector market.The successful Business Development Manager candidate will work both strategically and operationally to drive execution along with Sales teams developing solutions and use cases in Public & Private Sector. As a BDM team member, you will identify, and position new and innovative solution offerings and solutions based on the Govt of India’s thrust to make India emerging as a potential export hub for defence equipment, with a growing number of countries sourcing from India. You will position the Cisco portfolio of solutions customers and partner sales teams, supporting sales teams with solutions along with value proposition for client opportunities. You will track and manage continuous pipeline transparency for client opportunities and collaborate amongst team members to establish standard methodologies for developing and supporting the sale. The BDM is the motivation in ensuring the following: The right offer with the right value proposition Work with sales to set and achieve goals Optimum structure of sophisticated deals Maximum the value and optimize delivery prioritization to assist the sales process Who You'll Work With You will be part of the Digital Transformation team passionate about driving Public & Private sector projects & associated sector solutions across Cisco sales activities. The team member has the opportunity for transparency and interaction with senior management, cross-team teamwork, engage and drive matrix-managed projects which have direct impact to the business within accounts across India & SAARC. Who You Are You are an independent self-starter, who is proactive and multi-tasking with a program management mind set to resolve conflicts. You have excellent verbal and written skills in communicating and positioning Cisco’s business and operational value and capabilities to Client Executive audience. You have a proven record of developing and winning solutions contracts (multi-million $) in the Defense and Security markets. In that capacity you will: Management professional with direct experience in solution development delivery, project management and business development 10+ years Business development experience in Public Sector , Defense, Security and allied sectors. Communicate the vertical portfolio positioning and value to target client segments and Cisco stakeholders. Identify & position solution offerings and solutions built by the DTO organization. Ability to manage and orchestrate sophisticated large-scale cross-functional (internal and external teams) projects/programs with a focus on results. Business case development including financial modeling Execution and operational experience including consultative selling process to drive net new deals A proven ability to build the link between technology and business impact, with strong understanding of business processes and operations. We Are Cisco #WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it). Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA). We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

· 1. Working on NIC/GEM/Government RFP as well as enterprise customers· 2. Consulting for technical service in network(LAN, WAN, WI-FI)· 3. Configured network segmentation using VLAN’S, improving network security and reducing the risk of data breaches· 4. Created network diagrams using Visio, improving network documentation and aiding troubleshooting efforts.· 5. Configured and maintained Cisco routers and switches, ensuring network stability and uptime· 6. Site survey for active and passive solution, and making HLD and LLD diagram in Viso· 7. Responsible for making heat map diagram for wireless solution· 8. Working on floor diagram in AUTOCAD as per site survey· 9. Networking Design Passive cabling work· 10. Handover documents· 11. Work Auto Cad for networks design and handle the projects· 12. Working on CCTV and wireless solution· 13. Working HLD and LLD for networking design· 14. Having experience in Industry sales coordination, channel sales coordination, key account sales customer activities.· 15. Coordinating with branches and providing them HO support in resolving cases.· 16. Coordinating and supporting external sales for all customer related queries.· 17. Coordinating with customers, providing them techno commercial offers, technical support and pre and post-sales support. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Education: Master's (Preferred) Work Location: In person

Meet the Team We are looking for a highly motivated and results-driven Account Manager for Commercial Segment to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with large enterprise customers in North region and ensuring the delivery of exceptional customer service. This role requires someone who is highly organized, detail-oriented, and able to work independently to meet client needs. You will be the key point of contact for your accounts, ensuring that all aspects of their relationship with the company are managed effectively. Your Impact Client Relationship Management: Act as the primary point of contact for assigned accounts, ensuring strong, lasting relationships. Regularly communicate with clients via phone, email, or virtual meetings to understand their needs and address any concerns. Proactively monitor and manage the client’s satisfaction, ensuring that services and products meet or exceed expectations. Account Growth & Retention: Develop and execute strategies for expanding business opportunities within existing client accounts. Identify upsell and cross-sell opportunities, proposing tailored solutions to meet client needs and drive account growth. Ensure timely resolution of any client issues and concerns to maintain customer satisfaction and retention. Develop and execute a 1-3 year strategic account plan aligned with the client's long-term goals. Identify and pursue transformational business opportunities to increase Cisco's wallet share. Program Management: Manage & full fill the client requirements of various architectures through Cisco partner eco systems Work closely with internal teams Sales, Account Executives, Solution Engineering teams to meet client requirements Provide comprehensive business reporting and forecast management using methodologies like MEDDPICC. Sales Support: Collaborate with wit all internal team to prepare proposals, quotes, and presentations tailored to client needs. Collaborate with cross-functional teams to manage and grow all revenue streams from the account. Provide support during contract negotiations and renewals, helping clients understand the value proposition and ensuring they receive optimal service. Assist in setting up and managing customer accounts in the SFDC. Problem Solving: Address and resolve any issues or concerns raised by clients in a timely and professional manner. Act as an advocate for the client within the company, ensuring their needs are met and any challenges are addressed effectively. Market Intelligence: Stay up to date with industry trends, market developments, and competitor activity to provide relevant insights to clients. Identify new opportunities within your accounts or potential new clients by analyzing market conditions and client needs. Key Skills & Competencies: Strong Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with clients, internal teams, and stakeholders. Client-Focused: Ability to build and maintain strong relationships with clients, ensuring their satisfaction and business growth. Project Management: Strong organizational and project management skills, with experience in handling multiple clients and projects simultaneously. Sales Acumen: Ability to identify and capitalize on sales opportunities to drive business growth within assigned accounts. Problem-Solving Skills: Strong critical thinking and problem-solving abilities to resolve client concerns effectively and efficiently. Self-Motivated: Ability to work independently, handling accounts and projects remotely while ensuring high levels of productivity and client satisfaction. Tech-Savvy: Comfortable using all internal tools SFDC, and virtual communication platforms like WebEx Attention to Detail: Meticulous attention to detail to ensure accuracy in communications, reports, and account management. Strong analytical and decision-making abilities. Passion for technology and innovation. Minimum Qualifications Bachelor’s degree in engineering or business management. Proven experience in account management, selling solutions, subscriptions and services (10 years minimum). Proficient in using CRM systems e.g. Salesforce and office productivity software A strong understanding of digital tools and platforms used in virtual communication, collaboration, and project management. Proven track record of selling to enterprise accounts. Strong organizational and time management skills. Demonstrated ability to influence senior executives and decision-makers. Comprehensive understanding of Cisco products, services, and solutions. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Job Description This role offers a dynamic platform for freshers and professionals with up to 3 years of experience to grow within the domain of Strategic Alliances and OEM Engagements. The candidate will work closely with leading technology OEMs, internal sales teams, and external marketing partners. Basic Details: Field: Position Name – Partnership & Alliance Executive Location – Noida Sec 58 Reports – To Manager – Strategic Alliances Department – Alliances & Channel Engagement Sector & Industry: Sector – IT Infrastructure / System Integration Sub-sector OEM Engagements & Sales Support Industry – Enterprise IT & OEM Sales Collaboration Qualifications: Total Experience 0–3 years (Freshers welcome) Educational Background – Graduate in any discipline; preference to BBA/B.Com/B.Tech/IT Certifications – NA (Training will be provided on OEM tools & programs) Required Skills: OEM Familiarity- Awareness of brands like Cisco, Dell, HP, Microsoft (preferred) IT/Tech Orientation- Comfortable with basic infra & enterprise IT concepts Documentation & Reporting – Basic Excel, PowerPoint, and CRM tool understanding Responsibilities: OEM Coordination – Assist with OEM registrations, certifications, and documentation Program Support – Help track partner programs and reporting deadlines Sales Team Enablement – Coordinate product updates, pricing sheets, promotions Marketing Liaison – Support alliance-led marketing events and campaigns Learning & Development- Engage in OEM tools, pitch decks, and certifications Database Management – Maintain records for rebates, campaigns, and OEM contacts Ideal Traits: Behavioral – Energetic, eager to learn, collaborative mindset Soft Skills – Strong communication, presentation, and interpersonal skills

Who You will work with Cisco seeks a Technical Consulting Engineer with expertise on Cisco’s products and solutions to join Cisco’s CX High Touch Expert Care team. CX is a team of outstanding technical guides whose #1 focus is to deliver an outstanding customer experience. We help address the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. What You will Do - responsibilities You will be working closely with extended regional teams to deliver Business critical services to high value customers. In this role, you will be resolving issues with Cisco products and will gain insight on the detailed functionality of Cisco products and customers with all distributed elements of the service chain. The ideal candidate demonstrates a proficiency and appetite to resolve customer issues and for learning new technologies, evidenced by the ability to expand upon core technical knowledge on Cisco products and technologies. Provide phone/email consultation to independently debug complex product problems reported by Cisco customer. Acts as a technical point of contact for engineers in team. Provide technical support to customers for Cisco technologies, products, and/or solutions. Typically be responsible for resolving moderately and complex technical problems, depending on the customers' need. You will simulate technical problems in lab environment. You will share knowledge with other people in writing technical documents and enlarge the knowledge database. You will provide internal and/or external technical presentations (cross-training). You will raise some specific problems to the responsible Business Units for product enhancement. You will demonstrate a competence and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Ready to work in 24*7 Rotation Shift (Including Night Shift). Who you are - skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Maintaining and troubleshooting Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.