7220 Cisco Jobs - Page 17

Meet the Team We are looking for a highly motivated and results-driven Account Manager for Public Sector to join our team. As a Account Manager, you will be responsible for building and maintaining strong relationships with government clients and ensuring the delivery of exceptional customer service. This role requires someone who is highly organized, detail-oriented, and able to work independently to meet client needs remotely. You will be the key point of contact for your accounts, ensuring that all aspects of their relationship with the company are managed effectively. Your Impact We are seeking a dynamic and passionate Account Manager to lead Cisco’s sales strategy for Central Government , with a primary focus on the Ministry of Finance and the Ministry of Housing and Urban Affairs . This role is not limited to achieving sales targets — it is a strategic leadership position focused on driving innovation, influencing digital transformation, and delivering impactful outcomes through Cisco’s comprehensive technology portfolio. Key Responsibilities: Drive sales of Cisco’s full suite of solutions, including Networking, Security, Collaboration, Cloud, and AI Infrastructure , along with associated services. Develop and execute account strategies that align Cisco’s capabilities with the ministries’ priorities, digital initiatives, and policy frameworks. Build and maintain strong, trust-based relationships with senior government stakeholders , becoming a strategic advisor and technology partner. Collaborate with cross-functional teams — including Systems Engineering, Architecture, Services, Renewals, Partners, and Commercial Finance — to deliver integrated, customer-centric solutions. Act as the single point of accountability for account success, ensuring customer satisfaction, business growth, and compliance with government standards and processes. Minimum Qualifications 10+ years of strategic sales & technical experience , with a strong focus on Central Government departments , demonstrating a consistent track record of revenue growth and long-term client engagement. Deep understanding of Central Government missions, procurement cycles, and decision-making processes , with the ability to align complex technology solutions to public sector goals. Proven expertise in positioning and selling integrated technology solutions , including Data Center, Networking, Collaboration, and Cybersecurity , tailored to meet compliance and operational standards within government frameworks. Proficient in using CRM tools such as Salesforce (SFDC) to manage pipelines, forecast revenue, track customer interactions, and drive data-informed sales strategies. Strong consultative selling skills , with a demonstrated ability to identify, influence, and close high-value opportunities while ensuring customer satisfaction and strategic alignment. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

As a Customer Engineer at our company, you will be a crucial part of the Customer Engineering team, responsible for delivering network infrastructure and market services to our clients across 27 countries worldwide. Your primary role will involve liaising with ICE Global Network High Availability and Low Latency customers to provide and support their connectivity solutions efficiently and in line with ICE standards. Your responsibilities will include coordinating with ICE customers to understand and fulfill their connectivity requirements, collaborating internally with other ICE teams, owning and managing project delivery from start to finish, offering technical support during the provisioning process, creating necessary supporting documents, and ensuring the administration of assigned projects meets Customer Engineering standards. You will also be responsible for project managing the delivery of customer orders, planning and executing networking tasks, generating hardware configurations and scripts, conducting QA testing of customer site installations, maintaining accurate records, and working with telecom providers for acceptance testing of new customer connectivity. To succeed in this role, you should possess a Bachelor's degree and have a minimum of 3 years of experience in network support or network delivery with a track record of problem-solving. Strong communication skills, time management abilities, and hands-on experience with IP routing protocols, BGP, IP multicast configuration, Cisco & Juniper products, network troubleshooting, and network management tools are essential. Desirable qualifications include network accreditations, UNIX/Linux administration skills, network security experience, project management experience, and familiarity with network tools like Wireshark & Corvil. This role offers work-from-home flexibility of 1 day per week, but since our clients are global, you should be willing to work shifts and weekends as needed to ensure successful project delivery.,

Interested Candidate can share your profile to Ms. Kaviya - kaviya@vfmindia.biz Job Title: Direct Sales Manager – IT Sales Experience Required: 3+ Years Location: Bangalore, Karnataka Industry: Information Technology / IT Services Employment Type: Full Time Job Summary: We are seeking an experienced and highly motivated Direct Sales Manager to drive sales growth in Networking, Data Centre Solutions, Cyber Security, and Cisco Networking products/services . The ideal candidate should have a strong IT background, proven B2B sales experience, and a track record of meeting or exceeding revenue targets. Key Responsibilities: Drive new business acquisition in the IT infrastructure space , focusing on Networking, Data Centre, Cyber Security , and Cisco solutions. Identify, engage, and convert potential enterprise and mid-market clients. Develop and maintain strong relationships with key decision-makers (CIOs, CTOs, IT Heads). Collaborate with technical teams to design and present customized solutions. Maintain an up-to-date knowledge of industry trends, competitors, and market conditions. Create and manage a sales pipeline using CRM tools; provide accurate forecasts and activity reports. Meet or exceed assigned sales targets and KPIs. Participate in industry events, trade shows, and seminars to generate leads and enhance brand visibility. Negotiate contracts and close agreements to maximize profits. Required Skills & Qualifications: Bachelor's degree in IT, Computer Science, Business, or a related field. 3+ years of experience in IT solution sales , with a focus on: Networking (especially Cisco technologies) Data Centre Solutions Cyber Security Products and Services Strong understanding of B2B sales processes, client acquisition, and account management. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Proven track record of meeting/exceeding sales quotas. We appreciate referrals—feel free to share this opportunity with your network. Job Type: Full-time Work Location: In person

Skill required: Voice - Service Desk Voice Support Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Job Responsibilities / Authorities Manage and Inspire Team Results Manage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone) Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / Errors Perform RCA on service issues / complaints Assist in handling customer calls when calls are in queue. Identify training needs for team and individuals through monitoring, escalations and desk reviews. Work with Supervisors to develop specific job aides as needs arise. Provide floor Support Report results to management Maintain BE related documents for the team Manage escalation calls Will need to be working on calls/emails as and when needed Recognize and reward positive behavior, results, etc. Motivate and inspire continuous improvements Unique Knowledge & Skill Requirement Hands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHR Hands on knowledge in CISCO telephony management Hands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factors Working knowledge of payroll systems (e.g. Oracle, Kronos) Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook) Sound knowledge of US & UK Labor legislation Laws Knowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/Workday Excellent verbal and written communication skills Typing speed – 50 words per minute Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? NA Educational Profile Any graduate from Govt. recognized universities Experience Profile HR domain experience is essential, with strong knowledge of HR processes, policies, and core functions Prior international BPO work experience preferred Personal Attributes Strong Customer Service and communication skills (both written & verbal). Ability to work in a fast paced, confidential, time sensitive environment and have excellent organizational and follow up skills. Prior call center experience a plus Technically sound with the ability to navigate multiple systems to research, track and resolve issues. Ability to troubleshoot technologies available to users. Possess strong problem solving, conflict resolution and decision-making skills. High sense of urgency required. Ability to handle difficult situations with professionalism and sensitivity. Flexible to work night/rotational shifts and weekends. Ability to speak English fluently. Working Hours: 24 x 7 Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

The Hardware Network Engineer & CCTV Specialist is responsible for the design, implementation, maintenance, and troubleshooting of an organization's network hardware infrastructure, with a specialized focus on the integration, deployment, and management of CCTV (Closed-Circuit Television) surveillance systems. This role ensures the optimal performance, security, and availability of both general network systems and dedicated video surveillance networks, supporting critical security and operational needs. Key Responsibilities: Network Hardware Management (General): Install, configure, and maintain core network hardware devices including routers, switches (LAN/WAN), firewalls, wireless access points, load balancers, and other network appliances. Manage and monitor network server hardware (e.g., rack servers, blade servers) and associated components. Perform regular hardware inspections, upgrades, and replacements to ensure optimal performance and longevity. Maintain detailed inventory of all network hardware assets. CCTV System Design & Implementation: Design and plan end-to-end CCTV surveillance systems, including camera placement, network architecture for video transmission, storage solutions (NVR/DVR, SAN/NAS), and viewing stations. Install, configure, and commission various types of CCTV cameras (IP, Analog, PTZ, Dome, Bullet, Thermal) and associated hardware. Set up and configure Video Management Systems (VMS) and Network Video Recorders (NVRs)/Digital Video Recorders (DVRs). Ensure proper network connectivity and bandwidth allocation for video streams. Integrate CCTV systems with access control, alarm systems, and other security platforms as required. Network and CCTV Infrastructure Management: Manage and maintain network cabling infrastructure (copper and fiber optic) specific to both general IT and CCTV systems. Ensure proper rack mounting, cable management, and environmental controls within data centers, server rooms, and surveillance control rooms. Oversee the physical security of all network and CCTV hardware. Troubleshooting and Support: Diagnose and resolve hardware-related network issues, including connectivity problems, device failures, and performance degradation for both IT and CCTV networks. Troubleshoot CCTV system malfunctions, including camera connectivity, video quality issues, recording failures, and VMS software problems. Provide technical support for network and CCTV hardware to end-users and security personnel. Perform root cause analysis for recurring hardware failures and implement preventative measures. Participate in on-call rotations for critical incident response for both IT and CCTV systems. Performance Monitoring and Optimization: Monitor network and CCTV system performance using various tools and metrics. Identify bottlenecks (e.g., network congestion from video streams) and recommend hardware upgrades or configuration changes to optimize performance. Implement and manage monitoring systems for both network devices and CCTV cameras/recorders. Security and Compliance: Implement and enforce security policies related to network and CCTV hardware, including cybersecurity best practices for IP cameras and NVRs. Ensure all network and CCTV hardware configurations comply with organizational security standards, privacy regulations, and industry best practices. Assist in security audits and vulnerability assessments related to both general network and specific CCTV infrastructure. Collaboration and Documentation: Collaborate with IT teams, security personnel, facilities management, and external vendors. Create and maintain comprehensive documentation for network configurations, CCTV system layouts, procedures, and troubleshooting guides. Provide training and knowledge transfer to security operators and junior IT staff as needed. Job Type: Full-time Pay: ₹12,086.00 - ₹19,243.28 per month Ability to commute/relocate: Vellore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): smart board installation Experience: CCTV: 1 year (Required) License/Certification: Cisco Certified DevNet Professional (Required) Work Location: In person

Meet the Team Join Cisco's Business Transformation and Operations Team , part of our Supply Chain Operations (SCO). Our team is responsible for optimizing and managing Master Data Management (MDM) processes that are critical to Cisco's supply chain efficiency. We collaborate across internal and external stakeholders to ensure seamless execution of BOM (Bill of Materials) , LECO (Local Engineering Change Orders) , and Item Attributes to meet Cisco's operational excellence standards. Your Impact As a Master Data Specialist , you will play a critical role in ensuring the accuracy, efficiency, and optimization of master data processes. In this role, you will: Customer and Partner Support: Monitor incident queues and provide timely resolution for BOM, LECO, and item attribute issues for internal customers and external partners. Testing and Validation: Perform testing for all enhancements and bug fixes related to BOM, LECO, and item attributes, ensuring smooth functionality and efficiency. Business Requirement Gathering: Collaborate with program teams and tool teams to gather business requirements for process enhancements, change requests, and new initiatives. Test Planning and Execution: Align with necessary teams to create test cases for BAT (Business Acceptance Testing) and UAT (User Acceptance Testing) schedules and execute them as required. Reporting and Documentation: Record and provide detailed written reports of all test results to stakeholders. Post-Go-Live Support: Monitor post-production during normalization periods and address any post-go-live issues, ensuring smooth operations. Training and Socialization: Conduct training sessions for partners to ensure alignment and understanding of process or tool changes. Minimum Qualifications Experience: Prior experience in Supply Chain Master Data Management processes. Knowledge: Strong understanding of Cisco processes, including: Single Request and Bulk Processing for Master Data Management. BOM Enablement and Disable Processes. User Item Type Management, including Cisco PLM review and approval. LECO Reporting and B2B Communications with manufacturing partners. MDM B2B Messaging between Cisco and external partners. PID/TAN Mapping Solutions (global and local). Familiarity with tools and processes such as: Default Shipping Organization Settings. Audit Reporting for Oracle Functionality. Local Org Mapping Reporting. LECO Copy Monitoring and Manual LECO Implementation. Hands-on experience in creating and executing test cases and documenting results. Who You Are You are a detail-oriented, process-driven professional who thrives in a dynamic and collaborative environment. You have excellent problem-solving skills and a proactive mindset to identify and resolve process gaps. A team player with strong communication skills (both verbal and written). Self-motivated, capable of managing multiple tasks and priorities. A problem solver who adapts quickly to change and takes ownership of tasks. Preferred Qualifications Technical Skills: Experience in testing and validation of enhancements and bug fixes related to supply chain processes. Proficiency in creating and executing test cases for BAT/UAT. Familiarity with Oracle functionality and tools. Strong analytical and documentation skills to track and communicate progress across stakeholders. Responsibilities in Detail Ensure Process Excellence: Manage and monitor master data processes such as BOM enablement, LECO reporting, MDM B2B messages, and PID/TAN mapping solutions to optimize supply chain operations. Collaborate Across Teams: Partner with program teams, IT, and stakeholders to define business requirements and ensure seamless execution of process changes. Drive Testing and Validation: Develop and execute test cases for enhancements and bug fixes, ensuring comprehensive documentation of results. Support Change Management: Facilitate post-go-live monitoring and training efforts to ensure process alignment and adoption. Who You'll Work With You will collaborate with a wide range of stakeholders, including program teams, tool teams, IT teams , and external partners , to ensure Cisco's supply chain processes meet the highest standards of quality and efficiency. Why Cisco At Cisco, we connect everything-people, processes, data, and things. We innovate everywhere, creating technologies that power smart cities , connected devices , and supply chain solutions that transform industries. We are leaders, dreamers, and doers who celebrate creativity and diversity. At Cisco, you'll work with passionate colleagues, experienced mentors, and innovative teams who care about making an impact locally and globally. #WeAreCisco celebrates individuality. Whether you have colorful hair, tattoos, or a love for polka dots, we embrace who you are. Be yourself and join us in powering a more inclusive, digital future for everyone. What Makes Cisco Unique Cisco has been ranked #1 on the Fortune 100 Best Companies to Work For list three years in a row (2021, 2022, 2023). We offer 10 days off annually for volunteering to support causes you're passionate about. With 30 Inclusive Communities, we bring people together to foster belonging, learn, and make a difference. We care about your growth-providing learning opportunities, mentorship programs, and career advancement paths. Be You, With Us!

Meet the Team Join Cisco's Supply Chain Operations Team , where innovation and collaboration drive our success. Our team ensures the seamless execution of business-critical applications and systems through robust User Acceptance Testing (UAT) processes. We work closely with cross-functional partners to ensure that applications meet user needs, align with business requirements, and deliver exceptional results. Your Impact As a UAT Specialist , you will play a pivotal role in the successful implementation of systems and applications. By leading the UAT process , you will ensure that developed solutions meet user expectations, align with business requirements, and deliver value to the organization. In this role, you will: Define the scope, objectives, and approach for UAT, ensuring alignment with business requirements and project goals. Develop and document comprehensive test plans, scenarios, and test cases based on business needs and functional specifications. Identify and assess potential risks in the UAT process and implement mitigation strategies. Collaborate with business users, developers, and stakeholders to align on goals, progress, and expectations. Coordinate with partner teams to secure necessary support for testing activities. Oversee the execution of test cases, ensuring accuracy, thoroughness, and adherence to requirements. Manage order progression and drive defect resolution and closure by coordinating efforts across teams. Monitor UAT progress, track key metrics, and provide regular updates to stakeholders. Document UAT results, including test cases, scenarios, and identified defects, ensuring comprehensive reporting. Partner with Transformation Managers, Architects, IT teams, and other stakeholders throughout the test planning and execution phases. Provide training and onboarding to new testers, ensuring they have the knowledge and skills to perform their roles effectively. Who You Are You are an experienced professional with a strong background in UAT, QA, and Supply Chain Operations , capable of driving complex testing efforts while collaborating across diverse teams. Minimum Qualifications Bachelor's degree in Computer Science, Information Technology, Supply Chain Management, Industrial Engineering, or equivalent. Minimum of 5 years of experience in Supply Chain Operations, Manufacturing, Materials, or Inventory domains. Proven expertise in program management with the ability to drive efforts with large cross-functional teams. Experience in User Acceptance Testing (UAT), QA, and test management. Strong knowledge of the Software Development Lifecycle (SDLC) and Agile development processes. Hands-on experience with test management software such as Qtest, Rally, or similar tools. Proficiency in SQL querying and data analysis. Excellent documentation and communication skills to ensure clear reporting and alignment across teams. Preferred Qualifications Knowledge of Supply Chain systems and tools. Experience in identifying and mitigating risks during test planning and execution. Ability to work in a fast-paced environment and manage multiple priorities effectively. Responsibilities in Detail Drive the UAT Process: Manage end-to-end UAT activities, including planning, execution, and reporting. Collaborate Across Teams: Align with business users, developers, and partner teams to ensure seamless communication and collaboration throughout the UAT lifecycle. Ensure Quality: Monitor test progress, manage defect resolution, and ensure solutions meet business requirements before go-live. Provide Leadership: Train and onboard new testers, guiding them to deliver accurate and thorough testing outcomes. Track and Report: Maintain detailed documentation of test results, scenarios, and defects, providing stakeholders with regular status updates. Who You'll Work With You will collaborate with a wide range of stakeholders, including Transformation Managers, Architects, IT teams , and external partners , to ensure that Cisco's supply chain systems meet the highest standards of quality and efficiency. At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

About The Company RV Solutions Pvt. Ltd. is such a leading Technology Lifecycle Service provider, established in 2008 to render Services in Telecom Domain, Mobile after Sales Service, IT Software Solutions, and IT Hardware support for organizations in the Role Responsibilities A Telecom Presales Solution Architect within a System Integrator role is responsible for designing and presenting tailored telecommunications solutions to clients, bridging the gap between sales and technical teams. They analyze customer needs, translate them into technical solutions, and ensure feasibility and cost-effectiveness. This role requires a blend of technical expertise, business acumen, and strong communication : Bachelor's degree in Engineering, Computer Science, or related field. Relevant certifications (e.g., TOGAF, ITIL, VMware, Cisco, AWS, Azure) are often Skills : Strong understanding of telecom technologies (e.g., network infrastructure, cloud services, software applications). Proven experience in designing and implementing complex telecom solutions. Excellent communication, presentation, and interpersonal skills. Ability to work effectively in a team environment and collaborate with various Skills : Experience in integrating various systems and technologies to deliver comprehensive solutions to clients. Understanding the client's existing IT landscape and designing solutions that integrate seamlessly with it. Key Responsibilities Telecom Solution Architecture - Lead the analysis of complex client requirements to design comprehensive, scalable, and cost- effective end-to-end telecommunications solutions. Architect solutions encompassing network infrastructure (e.g., 5G, SDN/NFV, IP/MPLS), cloud services (e.g., Telco Cloud, Edge Computing), and software applications (e.g., BSS/OSS, IoT platforms). Ensure compatibility, interoperability, and seamless integration across various system components and vendor Proposal & Presentation Leadership: Develop and deliver compelling technical solution presentations and demonstrations to prospective clients and executive stakeholders. Craft detailed and persuasive solution proposals for RFPs (Request for Proposals) and RFIs (Request for Information), clearly articulating technical architecture, value proposition, and implementation Technology & Market Leadership : Maintain cutting-edge knowledge of evolving telecom technologies, industry trends (e.g., AI/ML in telecom, automation), and relevant industry standards (e.g., ETSI, 3GPP). Act as a subject matter expert, guiding internal teams and clients on the adoption of new Technical Collaboration : Work intimately with sales, engineering, product development, and delivery teams to ensure technical feasibility, solution accuracy, and smooth transition from presales to implementation. Provide technical guidance and support throughout the sales cycle, addressing client technical queries and Risk & Solution Viability Management : Proactively identify, assess, and communicate technical risks, assumptions, issues, and design decisions related to the proposed solutions. Develop mitigation strategies and ensure the overall technical viability and robustness of the Client Engagement & Technical Advocacy : Build and nurture strong technical relationships with client's IT and engineering leadership, becoming a trusted advisor. Deeply understand the client's existing IT landscape and network infrastructure, designing solutions that integrate seamlessly and provide clear migration paths. (ref:hirist.tech)

The System Engineer - Networking role at Barco is a global/APAC position that involves the design, implementation, and management of complex network infrastructure encompassing Local LAN, WAN, SD-WAN, Wi-Fi, firewalls, switches, and security systems. As a key player in this role, you will work in collaboration with the Infrastructure Architect to propose and define the network roadmap, design, deploy, and maintain the Local LAN infrastructure (including R&D labs), WAN, and SD-WAN solutions, and implement advanced routing protocols such as BGP, OSPF, and EIGRP. Your responsibilities will also include configuring and optimizing Wi-Fi networks for performance and coverage, managing enterprise switches, routers, and firewalls to ensure seamless connectivity, and potentially working with cloud networking platforms like Azure, AWS, and GCP. In this role, your expertise in advanced troubleshooting will be crucial as you resolve complex network issues across LAN, WAN, SD-WAN, and Wi-Fi, collaborate with local teams to address network problems, and conduct root cause analyses to implement permanent solutions. Security management forms an integral part of the position, requiring you to configure and monitor firewalls (e.g., Palo Alto, Cisco ASA, Fortinet) and security policies, manage VPNs, ACLs, and intrusion detection/prevention systems, and design and troubleshoot enterprise-grade Wi-Fi networks. Documenting and reporting network configurations, security policies, and working closely with vendors for hardware/software support are additional responsibilities that you will handle. The ideal candidate for this role should hold a B.Tech./B.E/M.Tech in computer science or equivalent stream with a desired experience range of 10+ years. Proficiency in network protocols like TCP/IP, BGP, OSPF, MPLS, VLANs, QoS, network hardware (Cisco, Aruba, Fortinet, Palo Alto, etc.), Wi-Fi design and troubleshooting, firewall and security management, monitoring tools, and scripting/automation skills (Python, Ansible) are highly valued skills for this position. At Barco, diversity, inclusion, and equity are not just values but core capabilities that drive innovation and creativity. The organization believes that diversity fosters creativity, enhances relationships with colleagues and customers, and propels everyone towards shared goals and missions. Join Barco to make an impact on the world by leveraging your skills and expertise in networking to enable bright outcomes globally.,

Eligibility Criteria: ● Candidates should be comfortable in fieldwork. ● Good written and verbal communication. ● Customer-service focus. ● Work Experience in help desk support, tech support, non-tech support, and software support would be required. ● Must have a 2-wheeler and a laptop ● Must be well-versed in the Local Language Roles and Responsibilities: ● Can visit our Restaurant Partners in the Field ● Provide service and customer support during field visits ● Install our POS software in their System / Device ● Give training about our product to our client ● Diagnose errors or technical problems and determine proper solutions to resolve their queries ● Build positive relationships with customers ● Research and identify solutions to software and hardware issues ● Diagnose and troubleshoot technical issues, including account setup and network configuration ● Ask customers targeted questions to understand the root of the problem quickly ● Communicate with clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue, Ensure all issues are properly logged ● Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role ● Hands-on experience with Windows/Linux/Mac OS environments ● Good understanding of computer systems, mobile devices and other tech products. ● Ability to diagnose and troubleshoot basic technical issues. ● Familiarity with remote desktop applications. ● Excellent problem-solving and communication skills. ● Ability to provide step-by-step technical help, both written and verbal. ● Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus. Additional Qualification and Skills: ● Software Installation and Training. ● Excellent problem-solving and troubleshooting skills. ● Basic knowledge of networking principles and operating systems. ● Experience with remote desktop applications and help desk software. ● Hardware and Network Configuration.

Eligibility Criteria: ● Candidates should be comfortable in fieldwork. ● Good written and verbal communication. ● Customer-service focus. ● Work Experience in help desk support, tech support, non-tech support, and software support would be required. ● Must have a 2-wheeler and a laptop ● Must be well-versed in the Local Language Roles and Responsibilities: ● Can visit our Restaurant Partners in the Field ● Provide service and customer support during field visits ● Install our POS software in their System / Device ● Give training about our product to our client ● Diagnose errors or technical problems and determine proper solutions to resolve their queries ● Build positive relationships with customers ● Research and identify solutions to software and hardware issues ● Diagnose and troubleshoot technical issues, including account setup and network configuration ● Ask customers targeted questions to understand the root of the problem quickly ● Communicate with clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue, Ensure all issues are properly logged ● Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role ● Hands-on experience with Windows/Linux/Mac OS environments ● Good understanding of computer systems, mobile devices and other tech products. ● Ability to diagnose and troubleshoot basic technical issues. ● Familiarity with remote desktop applications. ● Excellent problem-solving and communication skills. ● Ability to provide step-by-step technical help, both written and verbal. ● Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus. Additional Qualification and Skills: ● Software Installation and Training. ● Excellent problem-solving and troubleshooting skills. ● Basic knowledge of networking principles and operating systems. ● Experience with remote desktop applications and help desk software. ● Hardware and Network Configuration.

Eligibility Criteria: ● Candidates should be comfortable in fieldwork. ● Good written and verbal communication. ● Customer-service focus. ● Work Experience in help desk support, tech support, non-tech support, and software support would be required. ● Must have a 2-wheeler and a laptop ● Must be well-versed in the Local Language Roles and Responsibilities: ● Can visit our Restaurant Partners in the Field ● Provide service and customer support during field visits ● Install our POS software in their System / Device ● Give training about our product to our client ● Diagnose errors or technical problems and determine proper solutions to resolve their queries ● Build positive relationships with customers ● Research and identify solutions to software and hardware issues ● Diagnose and troubleshoot technical issues, including account setup and network configuration ● Ask customers targeted questions to understand the root of the problem quickly ● Communicate with clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue, Ensure all issues are properly logged ● Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role ● Hands-on experience with Windows/Linux/Mac OS environments ● Good understanding of computer systems, mobile devices and other tech products. ● Ability to diagnose and troubleshoot basic technical issues. ● Familiarity with remote desktop applications. ● Excellent problem-solving and communication skills. ● Ability to provide step-by-step technical help, both written and verbal. ● Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus. Additional Qualification and Skills: ● Software Installation and Training. ● Excellent problem-solving and troubleshooting skills. ● Basic knowledge of networking principles and operating systems. ● Experience with remote desktop applications and help desk software. ● Hardware and Network Configuration.

Role & responsibilities Generate and close sales opportunities for SD-WAN, wireless, and firewall solutions. Engage with clients to understand technical requirements and provide effective solutions. Maintain strong customer relationships and collaborate with technical teams. Engage customers, analyse their business and technical requirements, and present tailored product solutions effectively. Preferred candidate profile Proven sales experience in SD-WAN, wireless, and firewall technologies. Solid understanding of networking, wireless standards, and firewall systems. Excellent communication and interpersonal skills. Skills: SD-WAN, Wi-Fi 5/6, Firewall expertise (Fortinet, Palo Alto, Cisco, Aruba).

As a Firewall Safety and Networking Specialist, you will be responsible for ensuring the security and efficiency of the organization's network infrastructure. Your role will involve configuring, managing, and maintaining firewall systems, monitoring network traffic, and implementing security measures to protect against unauthorized access and cyber threats. Your key responsibilities will include: Firewall Management: - Configuring, deploying, and managing firewall systems (both hardware and software) to safeguard the organization's network from external and internal threats. - Monitoring firewall performance and logs to identify and respond to potential security incidents. - Updating and patching firewall systems to address vulnerabilities and ensure compliance with security policies. Network Security: - Implementing and maintaining network security measures, including intrusion detection/prevention systems (IDS/IPS), antivirus software, and VPNs. - Conducting regular security assessments and vulnerability scans to identify and mitigate risks. - Developing and enforcing security policies and procedures to protect sensitive data and ensure network integrity. Network Monitoring and Troubleshooting: - Monitoring network traffic and performance to detect and resolve issues promptly. - Troubleshooting and resolving network connectivity and performance problems. - Analyzing network traffic patterns and logs to identify and address potential security threats. Documentation and Reporting: - Maintaining accurate documentation of firewall configurations, network topology, and security policies. - Generating and reviewing reports on network performance, security incidents, and compliance with security standards. Collaboration and Training: - Working closely with other IT professionals, including network administrators and security analysts, to ensure seamless integration of security measures. - Providing training and support to staff on network security best practices and procedures. Continuous Improvement: - Staying updated with the latest trends and advancements in network security and firewall technologies. - Recommending and implementing improvements to enhance network security and performance. Qualifications: - Education: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Relevant certifications (e.g., CISSP, CISM, CompTIA Security+) are preferred. - Experience: Proven experience in network security, including hands-on experience with firewalls, IDS/IPS, and network monitoring tools. - Skills: - In-depth knowledge of network protocols (TCP/IP, DNS, HTTP/S, etc.) and firewall configurations. - Proficiency with firewall platforms such as Cisco, Palo Alto, Fortinet, or Check Point. - Strong analytical and problem-solving skills. - Excellent communication skills and the ability to work effectively in a team environment.,

As a Lead Associate - Technology Infrastructure at BetaNXT, you will be responsible for overseeing the network infrastructure, including Firewalls (Cisco ASA, Checkpoint, Fortigate, and Palo Alto), VPNs (Cisco and Fortigate), routers (Cisco), switches (Cisco and Arista), and other physical hardware. Your role will involve installing and configuring network equipment, troubleshooting and resolving networking issues, and effectively communicating these issues to colleagues and management. In this position, it is essential to stay updated with the latest security and networking best practices to provide optimal solutions and protection to the company's systems. Your expertise and proactive approach will contribute to maintaining the efficiency and security of the network infrastructure to support the wealth advisor experience and meet the organization's integration challenges. BetaNXT is dedicated to revolutionizing connected wealth management infrastructure solutions by leveraging real-time data capabilities and industry expertise. By combining the strengths of Beta, Maxit, and Mediant businesses, we aim to address our customers" most critical integration challenges with innovative, flexible, and efficient solutions that adapt to their evolving needs. Our holistic approach aims to reduce operational costs, enhance productivity, and elevate the investor experience for wealth management firms, enabling them to scale their platforms and drive commercial growth. If you are passionate about network infrastructure, security, and problem-solving, and wish to be part of a dynamic team driving transformative change in the wealth management sector, BetaNXT presents an exciting opportunity for you. Join us in building differentiated assets that empower wealth management firms to achieve enterprise scale and sustainable growth. For more details, please visit www.betanxt.com.,

The Level 1 NOC Network Engineer position involves monitoring, troubleshooting, and escalating network and system-related issues in a 24x7 support environment. Your role will require strong analytical skills, attention to detail, and the ability to work effectively under pressure. You will be responsible for monitoring network infrastructure and systems using the NOC monitoring tool SolarWinds. Detecting and responding promptly to network incidents, outages, or service degradation is crucial. Basic troubleshooting of LAN/WAN, switches, routers, firewalls, and load balancers will be part of your daily tasks. It is essential to log and document all incidents and actions taken in the ticketing system ServiceNow. You will need to escalate incidents to L2/L3 teams based on SLA requirements and the escalation matrix. Providing initial triage and first-level support for network issues, executing standard operating procedures, and collaborating with internal teams and service providers for issue resolution are key responsibilities. Maintaining shift handover documentation, ensuring knowledge transfer between shifts, and documenting all actions taken and incident records are necessary. Regular health monitoring of network devices, following SOPs for incident handling and escalation, and communicating incident status and updates during critical outages are vital aspects of the role. The ideal candidate for this position should hold a Bachelor's Degree/Diploma in Information Technology, Computer Science, or a related field and possess a CCNA (Cisco Certified Network Associate) or equivalent certification. Two years of experience in a NOC or network monitoring role is preferred. Basic understanding of TCP/IP, DNS, DHCP, VPNs, and other network protocols, familiarity with enterprise networking hardware, experience with network monitoring and ticketing tools, and strong communication skills are required. This is a full-time position that involves working in 24x7 rotational shifts, including weekends and holidays. On-call support may be necessary. The ability to commute/relocate to Bengaluru, Karnataka, is required. Fluency in English is preferred, and availability for day and night shifts is desired. If you are a proactive individual with a passion for network engineering and a commitment to delivering high-quality support in a demanding environment, we encourage you to apply for this opportunity.,

Job Role : Sr. GemFire Engineer Educational Qualification : Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field Salary: As per industry standards Industry: IT Employment Type: Full Time, Permanent. Experience Required : 8+ Years Job Location : Belapur (Navi-Mumbai) Swan Solutions offering: Swan, a 500+ Crore organization is a rapidly growing firm headquartered and based in Mumbai. The organization has been nurtured for over 34 years by Mr. Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA. Swan is a successful IT Infrastructure service provider, offering IT hardware and networking solutions to many BFSI , PSU & SMB and Corporate houses on Servers, Blades, Peripherals, Networks & Cloud. The company has partnered with HP, Cisco, Microsoft, VMWare, and NetApp. (https://www.swansol.com) Culture at Swan : Swan believes in taking up inspiring and challenging IT projects that encourages innovation and having fun while doing so and celebrates the people who make it happen. The open-door culture at Swan ensures that anyone with a good idea can voice it in front of an audience that can help transform it from thought to reality. Accountable, Vibrant, Willing to learn, Independent, and Impactful are few words that perfectly describe the members of team Swan. Job Summary : We are seeking an experienced and certified GemFire Engineer with a strong background in distributed caching systems, in-memory data grids, and real-time data processing. The ideal candidate will have hands-on expertise in VMware Tanzu GemFire (formerly Pivotal GemFire) and a proven track record of designing, implementing, and managing large-scale, high-availability, and low-latency systems. Key Responsibilities Design and implement scalable and highly available caching and data grid solutions using VMware Tanzu GemFire Develop and maintain cluster configurations, regions, partitioning, data replication, and eviction policies Optimize GemFire performance through monitoring, tuning, and troubleshooting Integrate GemFire with Java, Spring Boot, REST APIs, and other backend technologies Implement security mechanisms, backup/restore strategies, and disaster recovery for GemFire clusters Work with DevOps teams to automate deployment, scaling, and monitoring using CI/CD tools Mentor junior engineers and provide best practices for in-memory data grid development Collaborate with cross-functional teams (Architecture, Development, Operations, QA) to deliver robust solutions Perform regular maintenance and version upgrades to keep the infrastructure secure and up-to-date Required Skills & Experience 8+ years of experience in enterprise application development with at least 5+ years on GemFire In-depth understanding of GemFire architecture, data partitioning, replication, and transactions Strong hands-on experience with Java/J2EE, Spring Framework, and Spring Data for GemFire Experience in GemFire WAN replication, continuous querying (CQ), Lucene integration Knowledge of distributed systems, microservices architecture, and high-availability environments Proficient in Linux/Unix, scripting (Shell/Python), and basic networking concepts Familiarity with Docker, Kubernetes, CI/CD tools, and monitoring tools like Prometheus, Grafana Experience with integrating GemFire in cloud environments (AWS, Azure, or GCP) is a plus Certifications (Mandatory) Additional certifications in cloud, DevOps, or distributed systems are a plus VMware Tanzu GemFire Certification Any other relevant certifications in cloud, containers, or distributed systems will be an added advantage Preferred Soft Skills Strong analytical and problem-solving skills Excellent communication and stakeholder management Ability to work independently and within a team Strong documentation and technical presentation skills If you are looking to work in a dynamic and fast-paced environment where your contributions truly matter—Swan is the place for you. Apply Now!

Job Summary We are seeking a detail-oriented and proactive IT Infrastructure Support Specialist to manage and maintain our organization’s IT hardware and software infrastructure. This role involves overseeing hardware and software inventory, managing enterprise-level antivirus installations, handling user account management, VPN configurations, and ensuring the smooth operation of IT assets and systems. Key Responsibilities Hardware & Software Inventory Management Maintain accurate records of all IT hardware and software assets. Track procurement, deployment, maintenance, and disposal of equipment. Conduct regular audits to ensure inventory compliance and availability. Subscription & License Management Monitor and renew software subscriptions and licenses. Ensure license compliance across all systems and users. Enterprise Antivirus Management Deploy, configure, and monitor antivirus solutions at an enterprise level. Respond to and mitigate security threats and malware alerts. Ensure systems are updated and protected against vulnerabilities. User Account Management Create, modify, and deactivate user accounts in Active Directory, email, and other enterprise systems. Enforce role-based access and security protocols. VPN and Remote Access Setup Configure and troubleshoot VPN solutions for secure remote access. Support users in accessing systems remotely with minimal downtime. System Support & Troubleshooting Provide Tier 1 and Tier 2 support for infrastructure-related issues. Assist in system updates, patching, and scheduled maintenance activities. Documentation & Compliance Maintain comprehensive documentation of systems, configurations, and support procedures. Ensure adherence to company policies, ITIL best practices, and compliance standards. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field. 2–5 years of experience in IT support or infrastructure administration. Proficiency in Windows OS, Active Directory, Microsoft 365, and remote desktop tools. Hands-on experience with antivirus platforms (e.g., Symantec, CrowdStrike, etc.). Familiarity with VPN tools (e.g., Cisco AnyConnect, Fortinet, or similar). Strong problem-solving and communication skills. Preferred Skills ITIL Foundation certification or equivalent. Experience with asset management software. Exposure to enterprise security protocols and tools.

Ankura is a team of excellence founded on innovation and growth. Location: Conditional Remote / Gurgaon Hours: 40 hours a week Reporting: Director - Threat Detection Operations (TDO) Duties include providing On-Job Training to fellow Senior Analysts and Analysts, continuous monitoring of Security Information Event Management (SIEM), EDR, XDR and related platforms for correlated events and alerts and working with the client to take action. Senior Analysts leverage events to determine the impact, document possible causes, and provide useful information to clients. A deep understanding of various commercial and open-source network sensors, intrusion detection systems, and event log correlation engines is required as senior analysts are expected to deliver enhanced threat awareness and knowledge through research and continuous improvement of use cases, signatures, and metrics. Expected to help automate anomaly detection and alerting while documenting security incidents, processes, investigations, and remediation efforts. Senior Analysts are also expected to maintain open communication and visibility with their team members, Directors, and Clients. Usually, employees will be permitted to work remotely in the current operational setup however that setup may change based on company and/or business needs, with or without notice. It may also be considered a conditional privilege as the employees are personally responsible to maintain uninterrupted availability and communication via all official channels throughout their designated shifts. If the employee's performance cannot be satisfactorily ascertained by their manager or the employee is unable to adapt to work without disturbance, they may be called upon to work out of the company’s office. Capabilities Knowledge of IR process, ticketing tools, Knowledgeable in various IR response commands related to Windows, Linux Strong knowledge on advanced attack techniques related to Endpoints and servers, Threat hunting using EDR/XDR. Experience in handling latest attack techniques LOLBAS, fileless malware etc. Experience in monitor globally emerging threats, vulnerabilities, malicious activities etc. research about the same and reports to concerned teams and management for proactive actions. Must have knowledge of various OSINT tools: VirusTotal, Cisco Talos Intelligence, IBM X-force Exchange, URL.io etc. during the investigation of security alerts. Capable to handle a team of L1 analysts, impart training etc Must have experience of Vulnerability management to identify emerging risks in organization's environment using Qualys, Nessus, MS-Defender etc Knowledgeable about Automation and SOAR Must have the necessary experience to conduct initial triage and in depth analysis of security events and incidents; determine the priority, criticality, and impact; facilitate communication within the client's SOC, escalate to the for containment and remediation, and document/journal progress throughout the Incident Response Lifecycle within the respective service level objectives. Required to have experience in conducting research analysis and data gathering requirements to present in a report format. Should be detail-oriented and able to work independently and communicate effectively both verbally and in writing.Must be flexible enough to work in a 24x7 rotational shift setup, including overnight, weekend, and national holidays. TECHNICAL Emerging SIEM/XDR such as MS Azure Sentinel, SentinelOne Experience with security tools: Nessus, Burpsuite, Acunetix, Kali Linux Strong knowledge on XDR tools such as Sentinel One, Cortex, CrowdStrike, Microsoft etc Understanding of KQL, Lucene, Python, and/or other similar programming/query/scripting languages Proficient in finetuning detection rules of XDR, creation of SOPs, Playbooks for various scenarios and techniques EDUCATION, EXPERINCE, TRAINING & CERTIFICATIONS Minimum Experince in SOC/IR/VM 4 yrs plus Preferred to have a degree in CS/IT or a Masters's Diploma in the field of IT Security. Certifications such as CEH, Security+ CHFI,ACE, and specific to vendor XDR tools SentinelOne cortex, Microsoft CrowdStrike etc COMMUNICATION Comfortable working in a remote work environment including web-based team management and collaboration applications, and time-keeping systems e.g. Slack, Microsoft Teams, Intapp, and Workday. Ability to communicate complex ideas effectively, both verbally and in writing in English and the local office language(s) Able to provide reports showing progress or achievement of assigned goals and responsibilities as required. Must be an active listener and ask questions of others when clarity is needed Ability to gain an understanding of client needs and apply analytic reasoning Demonstrates proactive engagement in meetings and process discussions KEY PERFORMANCE INDICATORS Analyze client networks for threats using analytical platforms for event monitoring such as NSM, SIEM, UEBA, ETDR. Deliver client reports based on analyses that are timely, high quality, and accurate. Understand and support incident response and triage Improve reporting to avoid ‘analysis paralysis’. Develop new skills within analytical platforms INDIVIDUAL & TEAMWORK Must be able to effortlessly switch between independent and team-based work Understands that the work product is dependent on team efforts and remains responsive to internal and external deadlines Able to share expertise and experience with team members to encourage growth and shared success Able to maintain focus and attention to detail for sustained periods of time Engaged in supporting the development and growth of all team members GROWTH MINDSET Can receive and provide feedback in a constructive manner that leads to the growth of self and others. Displays perseverance of effort and passion for a long-term goal and end state. Works well under timelines and puts in extra effort as required to meet timelines. Self-motivated to identify areas for team & process improvement and collaborate with others to develop creative solutions LEADERSHIP TRAITS Willing to adapt leadership skills to support larger and more complex projects. Work product for self and team is consistently of excellent quality and efficiency. Respectful and professional in all interactions with team members, clients, and colleagues. Maintains composure and calm disposition under high-pressure or stressful circumstances. Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.

Provide advanced technical support to internal employees across distributed locations (NY, VA, and Chennai). Educate end-users on maximizing technology usage and improve tech adoption. Perform device provisioning, desktop imaging, software installations, and manage networking hardware. Monitor systems proactively using tools to identify and resolve performance issues. Ensure high availability and reliability of systems and applications through best practices. Manage infrastructure changes aligned with enterprise architecture and business continuity standards. Administer and support Microsoft 365 environments including Exchange Online, Teams, and SharePoint. Requirements Bachelor’s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in systems administration with deep expertise in Microsoft 365 and Azure AD. Hands-on knowledge of MDM tools like Microsoft Intune/Endpoint Manager and identity/access management. Experience with ITIL-based incident/change management and troubleshooting Exchange scenarios. Strong interpersonal and communication skills with a patient, empathetic, and user-focused approach. Familiarity with both Windows and Mac environments; knowledge of Cisco Meraki, AirWatch, Atlassian, and NICE logging tools is a plus. Relevant certifications in Microsoft technologies or ITIL are preferred.

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc) Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams Fault management on all routers and switches equipment and follow up with support in case of raised cases, What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR, Analytical skills like logical thinking, Problem solving & handling assignments are mandatory, Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA), First point of contact for support of any alarm/event/KPI related issues, Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc), Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA), Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function, Node health checks and backups & trouble-shoot the deviation identified, Sharing details for MIR & CSR to respective teams, End to End Network Understanding, 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling, You will bring IP Firewall on Cisco FTD + Firepower + ASA is mandatory Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing, Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP, IP Security protocolsIPSEC, GRE, VPN, CGNat, CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN, Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces), Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable, Good Communication & trouble-shooting skills, 7-14 years of relevant in IP Domain Show

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. We are seeking a Senior DevOps Engineer with deep expertise in GCP and OpenStack to architect, scale, and optimize our multi-cloud infrastructure. In this role, you will play a key part in designing and maintaining our OpenStack environment, ensuring reliability, security, and performance while collaborating closely with global engineering teams. This is an opportunity to influence the future of our cloud ecosystem by building modern, automated, and scalable solutions. You’ll work on high-impact initiatives, ranging from OpenStack evolution, hybrid cloud integration, and container orchestration, to automation and observability improvements. Responsibilities: Architect and evolve our OpenStack environment. Linux configuration and troubleshooting. Design and maintain availability zones. Collaborate with other architects and engineers on the design/deployment of our OpenStack environment. Collaborate with engineers to troubleshoot, test, and build the platform. Work across teams to provide feedback and guidance in the evolution of platform support. Understand cluster requirements with evolving customer needs; design and implement solutions meeting those requirements. Create and document processes and procedures through comprehensive testing. Effectively communicate with cloud tenants as required. Be willing to participate in an on-call rota. Qualifications 5+ years of experience with Linux configuration and troubleshooting. 4+ years of experience designing and maintaining OpenStack networking including OVS/OVN, and interfacing with hardware networks. Strong client service orientation and ability to maintain positive partnerships. Solid understanding and hands-on experience of OpenStack core services such as Neutron, Nova, and Cinder Detailed knowledge of one of the public clouds. Experience with Containers. Automation using tools such as Ansible, Puppet, BASH, and Python scripting. Excellent planning and problem-solving skills. Organized, with a track record of managing complex projects. Ability to work with internal developers to collect feedback, prioritize tasks, and manage the engineering backlog. Willingness to roll up your sleeves and help out with hardware and software issues. Nice to have: Certified OpenStack Administrator or equivalent experience. Experience in Kubernetes cluster design and operations. Familiarity with data center design (rack layouts, power, and cooling). Strong Cisco networking skills. Participation in the OpenStack community and contributions to core projects. Hands-on knowledge of observability tools (Prometheus, Grafana). We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc) Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams Fault management on all routers and switches equipment and follow up with support in case of raised cases, What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR, Analytical skills like logical thinking, Problem solving & handling assignments are mandatory, Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA), First point of contact for support of any alarm/event/KPI related issues, Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc), Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA), Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function, Node health checks and backups & trouble-shoot the deviation identified, Sharing details for MIR & CSR to respective teams, End to End Network Understanding, You will bring IP Firewall on Cisco FTD + Firepower + ASA is mandatory Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing, Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP, Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces), Product/Vendor knowledge on CISCO (mandatory) & Ericsson, Good Communication & trouble-shooting skills, 3-7 years of relevant in IP Domain Show

Experience: Minimum 1 year of relevant experience Required Skills: Hands-on experience with Cisco, Citrix NetScaler, Checkpoint/FortiGate/Palo Alto, load balancers, firewalls, SDN; basic routing protocols (BGP/OSPF); excellent troubleshooting and communication skills Certification: CCNA, CCDA, CCNP, CCDP (preferred)

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Architect, deploy, and maintain Cisco Unified Communications solutions including CUCM 14 +15 , Unity Connection, Webex, and associated voice infrastructure. Diagnose and optimise VoIP systems, SIP routing, and collaboration platforms to ensure high availability and performance. Lead end-to-end UC projects such as system upgrades, platform migrations, and third-party integrations. Collaborate with internal stakeholders and external vendors to deliver secure, scalable, and resilient communication environments. Maintain comprehensive documentation including technical manuals, user guides, and project artefacts. Qualifications 5+ years of experience working in Unified Communications (UC) environments. In-depth knowledge of Cisco technologies including CUCM, Unity Voicemail, Voice Gateways, SIP, H.323, and MGCP. Proficient in Microsoft Teams, Webex Calling, and hybrid UC environments. Accredited Voice Certifications: CCNP, CCIE, Microsoft Teams. Hands-on experience with VMware architecture and virtualized UC deployment. Strong understanding of telephony provider solutions and third-party services such as Zoom, Webex Calling, and Teams Calling (including call and service structure basics). Knowledge of cloud platforms: Azure and AWS. Skilled in voice recording systems, IVR scripting, call routing strategies, and CRM system integrations. Experienced with monitoring platforms like Zabbix and diagnostic tools such as Wireshark. Solid understanding of networking technologies, including switches, routers, F5 load balancers, DNS, firewalls, proxy servers, and QoS. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.