7191 Cisco Jobs - Page 10

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. Key responsibilities: Interacts with clients on site and remote to meet complex requirements of a solution. Escalates unresolved problems and issues to the relevant third parties. Responds to escalated client requests. Escalates complex problems to the relevant third parties. Writes reports and proposals and completes and maintains project documentation. Assists with the documentation of standard operating procedures relating to installations and fixes. Acts as coach and mentor to more junior Implementation Engineers and Technicians. Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. Included in higher complexity design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Performs any other related task as required. To thrive in this role, you need to have: Seasoned understanding and appreciation of technical design and business principles. Seasoned project fundamental and administration ability. Seasoned project skills which are demonstrated in the execution of installations and other assignments. Excellent customer engagement skills Demonstrate relevant domain specialist knowledge. Excellent verbal communication skills. Client focused and displays a proactive approach to solving problems. Ability to work under pressure. Ability to coach, mentor and provide guidance to team members. Academic Qualification and certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc. Cisco Dev Net certification Required experience: Seasoned work experience in technical implementation engineering, specific to Networking technologies. Seasoned experience engaging with clients and conducting presentations. Seasoned report writing experience. Seasoned project management Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers Seasoned experience in diagnosis and troubleshooting Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification. Total 7 to 10 years of experience Network Administrator Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc. Configuration and Management of Network devices Understanding, Configuration and administration of Cisco ACI solution Network devices HA configuration build, monitor & support Experience in Network Infrastructure solutions review Experience in performance management and capacity planning for Network requirements Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Cross Technology Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures. What You'll Be Doing Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Good Understanding of Cisco Upgrades & Licenses Have good knowledge and hand-on experience of WAN/LAN network technologies, management, and monitoring. Hand-on experience on cisco ACI to create or modify the configuration Deploy, configure, and troubleshoot ACI components including APIC, Nexus 9000 series switches, leaf/spine fabrics, and fabric access policies Hands-on experience with ACI Multi-Pod or Multi-Site environments will be added advantage. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Key Responsibilities Engage with clients to understand their technical and business needs related to data center infrastructure, cloud services, networking, and related technologies. Work closely with the sales team to prepare and deliver technical presentations, product demonstrations, and compelling proposals. Assess customer requirements, analyze pain points, and develop suitable data center solutions using vendor portfolios and in-house capabilities. Respond to requests for information (RFIs) and requests for proposals (RFPs), ensuring technical accuracy and solution alignment. Prepare cost estimates, technical documents, and architecture designs to support sales opportunities. Participate in client meetings, proofs of concept, and technical workshops to help win business opportunities. Ensure a smooth transition from presales to delivery/operations teams, providing detailed solution handover documentation. Stay updated with the latest data center technologies, products, and industry trends to ensure relevant and innovative solutions are offered. Build strong customer relationships and act as a trusted advisor for data center solutions. Typical Skills and Experience Deep understanding of networking (LAN/WAN), virtualization, cloud, enterprise storage, security, and datacenter infrastructure from leading vendors (e.g. Cisco, Juniper, VMware, Dell, HPE). Strong communication, presentation, and documentation skills to articulate complex technical solutions to both technical and non-technical audiences. Experience in analyzing requirements, designing large-scale IT and data center solutions, and performing competitive positioning. Proficiency with proposal and quoting tools, and understanding of sales processes. Project management, time management, and the ability to balance competing priorities. Relevant certifications in datacenter technologies (optional but preferred). Sample Job Duties Identify and document client needs related to data center transformation, cloud adoption, and IT modernization. Develop solution proposals, BOMs (Bill of Materials), and technical responses. Lead or support technical workshops, customer briefings, and presentations. Support sales pipeline through qualification, opportunity management, and liaising with engineering and delivery teams. Maintain up-to-date technical expertise through training, certifications, and industry engagement.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Mandatory Skill Sets +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Preferred Skill Sets Relevant certifications. -+Cisco ASA 5510, 5500 x series, +Cisco WAAS Engines -- Upgrading codes/ maintaining/migrating device models, configuration and troubleshooting" Years Of Experience Required 5+ years Education Qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology, MBA (Master of Business Administration) Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Network Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Mandatory Skill Sets +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Preferred Skill Sets Relevant certifications. -+Cisco ASA 5510, 5500 x series, +Cisco WAAS Engines -- Upgrading codes/ maintaining/migrating device models, configuration and troubleshooting" Years Of Experience Required 5+ years Education Qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering, Bachelor of Technology Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Network Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Mandatory Skill Sets +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Preferred Skill Sets Relevant certifications. -+Cisco ASA 5510, 5500 x series, +Cisco WAAS Engines -- Upgrading codes/ maintaining/migrating device models, configuration and troubleshooting" Years Of Experience Required 5+ years Education Qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Technology, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Network Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

Title Senior Network Engineer-SDWAN Location: Pune Experience: 10+ years Roles and Responsibilities: Role Overview We are seeking a certified and experienced SD-WAN Subject Matter Expert (SME) to lead and support SD-WAN operations, implementations, and development initiatives. The ideal candidate must have end-to-end experience deploying SD-WAN for 200+ sites , strong troubleshooting (L3-level) capabilities, and hands-on development/integration experience in complex enterprise networking environments. Key Responsibilities Implementation (Primary Focus) Lead SD-WAN rollout for large-scale enterprise environments (200+ sites). Design and configure SD-WAN overlays/underlays including segmentation, QoS, VPNs, and security policies. Lead migrations from legacy MPLS/Internet to SD-WAN. Prepare and review HLDs/LLDs, project plans, and deployment documentation. Coordinate with multiple stakeholders and vendors during site cutovers and validation. Support (L3 / SME Level) Act as the highest point of technical escalation for SD-WAN incidents. Conduct root cause analysis for complex WAN disruptions and service degradations. Monitor and optimize network performance using analytics and monitoring tools. Provide mentorship to L1/L2 engineers and create knowledge base articles. Represent the team in change advisory board (CAB) meetings and audits. Development / Automation Contribute to automation of SD-WAN operations (scripts, APIs, Ansible, etc.). Develop integrations with network management tools and SIEM/logging systems. Participate in continuous improvement by designing tools/utilities for network performance insights. Collaborate with development teams to align SD-WAN configurations with custom application needs. Required Skills & Experience Certifications (Mandatory): Cisco SD-WAN Specialist / CCNP-Enterprise / NSE 4 or above (Fortinet) / VMware VCP-NV Platforms: Strong hands-on with Cisco Viptela , Fortinet Secure SD-WAN , or VMware SD-WAN (Velocloud) Implementation: Proven SD-WAN deployment experience for 200+ sites Support Expertise: L3-level troubleshooting (routing, tunnels, overlays, app-aware routing) Protocols & Technologies: BGP, OSPF, IPsec, NAT, DNS, DHCP, QoS, segmentation, VPN, SLA-based routing Tools & Automation: Experience in scripting (Python, Ansible), API usage, and monitoring tools (SolarWinds, AppNeta, PRTG, etc.) Soft Skills Excellent communication and stakeholder management. Strong documentation, reporting, and project tracking skills. Ability to lead and mentor junior engineers and interact with customers. Education & Certifications Bachelor's or Master's in Computer Science / IT / Electronics or equivalent. Industry Certifications (One or more mandatory): Cisco SD-WAN Specialist, CCNP Enterprise, Fortinet NSE 4/5/6, VMware VCP-NV, SD-WAN vendor-specific certs

Position Purpose The main activities of the Head iNet is to manage, maintain, implement and promote secured, robust, stable, redundant, Network Security infrastructure. Explore, evaluate and propose latest technologies in security domain. Lead BAU team for operational activities, any critical incident or task. The person will lead the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities - Technical & Behavioral Competencies The iNet engineer acts as escalation point for technical issues regarding iNet technology platforms and works jointly with other infrastructure teams for delivering projects and implementing required changes in the iNet technology platforms as well as keeping the platform up. The iNet team supports the following technologies: Firewall Systems (Checkpoint & Fortinet) Global Traffic Managers (F5) Load Balancers (F5 & AVI networks) SSL Accelerators (F5) DNS/DHCP (Infoblox) Proxies (SkyHigh Web Gateway & Bluecoat) HSM Appliances (Entrust) The technical environment of this position is as follows. Proven track record in at least two of these is required: Firewalls : Advanced knowledge of concepts relating to firewall platforms and related network environments (platform architecture, topologies, protocols...). Operational experience of Fortinet and Checkpoint technologies appreciated. Proxies : Strong familiarity of http and SSL/TLSs protocols, and mastery of concepts related to proxy technology (functional scope and purpose, traffic intermediation and security stack...). Operational experience of SkyHigh and Bluecoat technologies appreciated. Load-balancing : Strong familiarity of load-balancing concepts (topologies, platform architecture, load-balancing algorithms & parameters...) and DNS/GSLB load-balancing. Experience with F5 technology appreciated. DNS/DHCP : Familiarity of concepts and architectures relating to DNS, DHCP and IPAM. Operational experience of Infoblox technology appreciated. Remote access : Familiarity of concepts and protocols related to end-user VPNs (both IPSEC & SSL). Operational knowledge of Cisco ASA/FTD platforms appreciated. Administration : Operational knowledge of monitoring software (Zabbix / solarwinds / HPOO / Dynatrace...) and protocols (mostly SNMP). Ability to use, repurpose, troubleshoot, and possibly develop administration scripts (python, bash, perl). Operational experience of Ansible use for automation & deployment. The key responsibilities for this role are: Adapt and maintain standard firewall, load-balancer, proxy and DDI architectures and ensure supporting documentation is accurate. Maintain platforms (software and hardware lifecycle management) for all technology described above. Define & deliver vision and roadmap in collaboration with the head office. Prioritize teams’ backlogs based on objectives and work at hand. Leads vendor relationships with owned technologies. Interacts with stakeholders across the organization to understand their security needs and expectations. Ensure that all systems are properly monitored and manage alerts when they happen. Ensure that all asset referential are kept up to date, and manage remediation when reconciliation shows some gaps Expected profile: 8+ years of hands-on field experience in the iNet technical scope. Ability to work efficiently under pressure in high-stress incident situations. Demonstrate leadership experience with large, complex programmes, and deeply technical global expert. Seasoned technology leader with rich experience of leading engineering teams. Oral and written fluency in English.

Hi, We are having an opening for Network Security Operations Manager at our Mumbai location. Job Summary : We are looking for a highly capable Network Security Operations Manager to lead, manage, and enhance the organizations network security infrastructure and operations. This role will be responsible for managing key security technologies such as firewalls, proxies, VPNs, NAC, DNS security, WAF , EDR & Data Security and ensuring operational governance and compliance. The ideal candidate should have hands-on experience managing large-scale network security operations and coordinating with cross-functional and incident response teams. Areas Of Responsibility : Security Operations Management Lead day-to-day operations of all network security tools and platforms , including: Firewalls (NGFW Palo Alto, Fortinet, Cisco)- Policy governance, segmentation, and high-availability Web Proxy & Cloud Proxy (e.g., Zscaler, Netskope)- URL filtering, threat prevention, and data leak protection VPN (IPSec, SSL VPN, Remote Access Solutions)- Strong encryption and access control for workforce and partner Network Access Control (NAC)- Role-based access, posture checks, and OT/IoT security DNS Security & Filtering- DNS-layer protection, malicious domain filtering, and response management Web Application Firewall (WAF) On-prem & Cloud-based- Protection of patient data, portals, financial apps, and APIs Ensure continuous monitoring, tuning, and updating of policies and signatures across platforms. Manage security device configurations, rule optimization, and lifecycle management. Compliance, Audit & Governance Ensure adherence to security compliance requirements such as ISO 27001, NIST, GDPR, and internal IT security policies . Ensure full compliance with sector-specific regulations ( Pharma: GxP, 21 CFR Part 11, HIPAA) Prepare and present periodic audit reports, incident reports, and configuration review summaries . Drive risk assessments and remediation plans for security operations. Maintain security documentation, SOPs, and audit trails Team & Vendor Management Lead and mentor a team of network security engineers and analysts. Oversee vendor engagements, support contracts, SLAs, and AMC renewals for security technologies. Engage with audit, QA, compliance, and legal teams for incident reporting and regulatory inspections Coordinate with for integrated security coverage (EDR/DS, if escalation/overlap arises). Incident Response & Troubleshooting Collaborate with SOC for effective investigation and response to network security incidents . Coordinate the response to security incidents, including detection, analysis, containment, eradication, and recovery. Lead root cause analysis and containment for network-based threats (e.g., suspicious VPN activity, firewall rule violations). Manage escalations and coordinate with external vendors or OEMs for critical issues. Projects & Improvements Drive security hardening and optimization projects related to network security tools. Lead or support security hardening, firewall rule optimization, and proxy architecture redesign projects Lead or contribute to technology upgrades, migration projects, mergers, acquisitions, data center shifts. Maintain security documentation, playbooks, and standard operating procedures. Prepare and validate BOM, BOQ, and risk registers for new deployments Educational Qualification : Bachelor's or Masters in Computer Science, Information Security, or related field Specific Certification : CISSP, CISM, CCNP Security, CP, Palo Alto PCNSE, Fortinet NSE, ISO 27001 LA Experience : 10-12 years of experience in network operations, with 3-5 years in leadership or managerial role Skill (Functional & Behavioural): Firewalls: Checkpoint, Fortinet, Palo Alto, Cisco Firepower Proxies: Netskope, Forcepoint, Zscaler VPN: Cloudflare, Cisco AnyConnect, FortiClient, GlobalProtect NAC: Forescout, Cisco ISE, Aruba ClearPass DNS Security: Cisco Umbrella, Infoblox, Cloudflare DNS WAF: AWS/Azure WAF, F5, Imperva, Akamai, Cloudflare EDR & DS: Crowdstrike, Falcon, Trellix, MS Defender, Sentinel, etc

🌟 We're Hiring: IT Manager! 🌟 We are seeking an experienced and strategic IT Manager to lead our technology infrastructure and drive digital transformation initiatives. The ideal candidate will have extensive experience in managing IT operations, leading technical teams, and implementing innovative solutions to support business objectives. 📍 Location: Delhi, India ⏰ Work Mode: Work From Office 💼 Role: IT Manager Must have experience in broking firm, Mandatory skill: COLOCATION (on NSE & BSE Exchange) What You'll Do Work with different wide networks like NSE, BSE, MCX, NCDEX. & Managed ODIN, Greeks, trade In- House and other software with RMS activity. Multiple clients have connected from here through Point to Point, LAN & VPN, Internet for online live trading. I am always responsible for providing support to all the users to their computer applications and network related problems & responsible for all the hardware maintenance and software installations. I worked ODIN Manager, CHIEF, & Symphony Admin, client with their Surveillance and Auto Square off client Intraday Position in CTCL Admin. Manage Algo Trading Platform & with RMS activity. Knowledge of all Exchange compliances work Like System Audit, Cyber Security, VAPT, ACR, RBS, Internal Audit, Net worth, Client Funding, Enhanced Supervision, STP GATE Utility, NSE-ENIT Platform, NSE, BSE & MCX vendors collocation Approval for software with compliance activity. Worked on ESXi 5.0 &vCenter 5.0. Cloning, Creation and Management of VirtualMachine. Done P2V & V2V conversion. vMotion and Storage vMotion. Ensured management and troubleshooting of Arbitrage setup with 120 users working in Exchanges NSE (Automated & Manual both), BSE, MCX, ACE & NCDEX Involved in management & troubleshooting of Automated Trading System (ATS) Nest Trader powered by Omnesys Technologies Pvt. Ltd. GETS by GreekSoft Technologies installed at NSE and MCX Co-Locations. Handled configuration of Sonicwall Firewall and Cisco routers. Efficiently handled Installation & maintenance of Server as well as workstations. Managed VLAN creation on Cisco & HP ProCurve switches. What We're Looking For ✅ 8+ years of experience in IT management and leadership roles ✅ Strong expertise in network administration, cloud technologies, and cybersecurity ✅ Proven track record of managing technical teams and complex projects ✅ Excellent problem-solving and strategic planning abilities ✅ Strong communication and stakeholder management skills ✅ Bachelor's degree in IT, Computer Science, or related field Ready to make an impact? 🚀 Apply now and let's grow together!

Hi, We are having an opening for Network Operations Manager at our Mumbai location. Job Summary : We are looking for a highly skilled and strategic Network Operations Manager to lead and manage our enterprise-wide IT and OT network infrastructure. The role demands an experienced professional with 12-15 years experience in network operations, demonstrating expertise in managing complex network environments, leading technical teams, and ensuring optimal network performance and security, network operations, IT/OT convergence, vendor and SLA governance , and segmentation strategies to ensure security, availability, and scalability of network services. The ideal candidate will play a key role in managing daily operations, overseeing major transformation projects, and driving secure connectivity across both corporate and industrial environments. Areas Of Responsibility : Network Operations & Monitoring Manage enterprise-wide IT and OT network operations, including LAN, WAN, SD-WAN, VPN, Wireless, Internet, MPLS, and data centre connectivity. Ensure 24/7 network availability, reliability, and performance through proactive monitoring, diagnostics, and troubleshooting. Implement and manage macro and micro segmentation strategies to enhance network security posture across IT and OT domains. Project & Transformation Leadership Lead technical delivery and end-to-end execution of network transformation and expansion projects (e.g., campus upgrades, cloud migrations, plant network segmentation, OT segmentation, new initiative roll-out, etc.). Coordinate with cross-functional IT/OT teams to ensure alignment with business objectives and compliance requirements. Own project lifecycle from requirement gathering and solutioning to handover and documentation. Vendor & SLA Management Manage relationships with OEMs, service providers, and system integrators to ensure optimal service delivery. Negotiate and monitor SLAs , ensure issue escalation procedures are followed, and drive continuous improvement with vendors. Coordinate with external vendors and service providers to procure network equipment and services, negotiating contracts and managing relationships. Infrastructure Governance & Compliance Establish and enforce network policies , standards, and compliance frameworks (ISO 27001, GxP, NIST, etc.). Develop and enforce network security policies and procedures to safeguard organizational data and comply with industry regulations. Coordinate periodic audits, risk assessments, and remediation's to meet regulatory and cybersecurity mandates. Ensure full adherence to compliance requirements for data privacy, pharma/life sciences, or regulated industrial operations. Security & Segmentation Implement network security controls including firewalls, NAC, IDS/IPS, and segmentation (macro & micro) between IT/OT zones. Collaborate with the cybersecurity team to align on zero-trust architecture and secure data flows across environments. Team Leadership, Knowledge Management & Resource allocation Lead and mentor a team of network engineers and analysts (L1L3). Develop SOPs, knowledge base articles, and ensure robust documentation for operational continuity. Prepare and manage the network operations budget, ensuring cost-effective utilization of resources. Educational Qualification : Bachelors degree in Computer Science, Information Technology, or related field Specific Certification : CCNP / CCIE ITIL v4 Foundation or Intermediate PMP / PRINCE2 (optional for project oversight) Experience : 10-12 years of experience in network operations, with 3-5 years in leadership or managerial role Skill (Functional & Behavioural): Strong expertise in enterprise networking (Cisco, Juniper, Fortinet, Palo Alto, etc.) Hands-on knowledge of SD-WAN, NAC, micro/macro segmentation, and hybrid cloud networks (AWS/Azure) Familiarity with OT protocols and systems (e.g., SCADA, PLC, Modbus) and secure IT/OT integration Proven experience in vendor/SLA governance, audit readiness, and compliance frameworks Excellent understanding of ITIL , network governance , and enterprise change control processes

Job Title- Service Delivery Executive Experience: Location: Gurugram Note: 1.Should have experience in Network Industry or any course done in ccna/ccnp. 2. Worked on software or any products will not be preferred. Job Overview: We are looking for a motivated and detail-oriented Service Delivery Manager with 2-5 years of experience to join our dynamic team. The ideal candidate will play a crucial role in planning, executing, and closing IT projects, ensuring they are delivered on time, within scope, and within budget. A minimum of CCNA certification is required for this role. If you are passionate about project management, possess excellent organizational skills, and have a strong foundation in networking, we invite you to apply. Key Responsibilities: Planning and Execution: Collaborate with stakeholders to define services scope, goals, and deliverables. Develop detailed plans, timelines, and milestones to guide delivery timelines and deadlines. Resource Management: Coordinate with cross-functional teams and allocate resources efficiently. Monitor project progress and address any issues that may impact timelines. Risk Management: Identify potential risks and develop mitigation strategies. Proactively address and resolve issues to ensure project success. Stakeholder Communication: Maintain clear and open communication with stakeholders at all project stages. Provide regular project updates, reports, and presentations. Quality Assurance: Ensure project deliverables meet quality standards and comply with organizational policies. Conduct thorough testing and validation of project outcomes. Team development: o Support and mentor team members to promote a collaborative work environment Customer Satisfaction: o The candidate ensures the final products or services meet client expectations and requirements, fostering positive relationships and repeat business Documentation: Create and maintain comprehensive documentation for deliverables and handover Technical Skill Set: CCNA Certification: Hold a Cisco Certified Network Associate (CCNA) certification. Networking Knowledge: Basic understanding of networking concepts and technologies. Ability to collaborate with network engineers and IT professionals. Software Tools: Proficiency in tools such as Microsoft Project, Jira, or similar. Experience with task tracking, resource allocation, and milestone tracking. Qualifications: Bachelor's degree or equivalent experience and skills as a service delivery manager Information Technology, or related field. 3-10 years of experience in project management, with a focus on IT projects. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Share your cv at heena.saini@konverge.co.in

Greetings from Koenig Solutions! We are seeking an experienced and certified VMware Corporate Trainer to join our training team. This is a full-time work-from-home opportunity. Koenig Solutions Ltd and found your profile suitable for the same.We look forward for your application Koenig Overview Established in 1993, Koenig is a veteran in the IT industry and is presently among the fastest growing IT Training company in the world. Our major competitive advantage is our in-house trainer pool of 300+ trainers which impact the customer flexibility and quality. Koenig has major operations in USA, Europe, Middle East, Africa & Australia. Koenig is partner with all leading partners including Microsoft, AWS, VMware, Cisco, Oracle, CompTIA, ISACA, EC Council and many more. We are the number one partner of Microsoft, AWS, VMware, Oracle in Asia We invite you to join our mission to create a more just and prosperous world through education. Today, Koenig has offices across the globe to help accomplish that vision. Why KOENIG Our trainers says “It’s the Best Place to Learn and Grow” Client base include Fortune 500 companies and governments all over the world Best Work Life Balance in the Industry Work from home benefits. Roles & Responsibilities : Deliver official VMware training courses (e.g., vSphere, NSX, vSAN, Aria Automation). Facilitate engaging sessions with hands-on labs and real-world technical scenarios. Guide learners through certification preparation and exam-readiness. Stay abreast of VMware's latest technologies and certification standards. Participate in curriculum updates and feedback loops to enhance training quality. · Travel globally for client training sessions when required. Required Qualifications VMware Certified Professional (VCP) in at least one domain: DCV, NV, or CMA. 3–5 years of hands-on experience in VMware technologies. Strong communication, presentation, and interpersonal skills. Prior experience in training, technical consulting, or support (preferred).

Network Automation Engineer : Design, configure, and maintain network infrastructure across multi-vendor platforms (e.g., #Cisco, #Juniper, #Aruba, etc.). Troubleshoot and resolve complex network issues in enterprise environments. Develop and maintain automation scripts using Python and/or Ansible for network configuration, monitoring, and reporting. Work closely with cross-functional teams to implement scalable and secure network solutions. Perform regular network maintenance, upgrades, and performance tuning. Document network configurations, processes, and procedures. Network Automation Manager: Monitor network performance and troubleshoot issues across hybrid cloud and on-prem environments. Develop and maintain scripts and tools for network automation (e.g., #Python, #Ansible, Terraform). Collaborate with DevOps, Security, and IT teams to ensure seamless integration of network services into CI/CD pipelines. Design, implement, and manage automated network infrastructure using Infrastructure as Code (IaC) tools. Manage and configure network devices (routers, switches, firewalls, load balancers) using automation frameworks(Ansible Automation Platform, Itential, Azure DevOPs Pipeline). Ensure network security best practices are followed, including access controls, encryption, and compliance. Participate in on-call rotations and incident response for network-related issues. Document network architecture, processes, and procedures. Ready to lead the team from front end wrt people management, performance discussions and handle conflict management Required Qualifications for both the profiles: Bachelor’s degree in Computer Science, Information Technology, or related field. 3+ years of experience in network engineering and/or #DevOps roles. Proficiency in scripting languages (Python, Bash, etc.). Proficiency in network automation tools (Ansible, Terraform, Netmiko, Nornir). Familiarity with cloud platforms (#AWS, #Azure, #GCP) and their networking components. Strong understanding of TCP/IP, DNS, VPNs, VLANs, firewalls, and routing protocols. Experience with CI/CD tools (Azure DevOps). Preferred Qualifications: Certifications such as #CCNA / #CCNP, #AWS Certified Advanced Networking, or DevNet. Experience with container networking (Docker, Kubernetes). Knowledge of monitoring tools (#SolarWinds ). Soft Skills: Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Ability to work independently and in a team-oriented environment. Hybrid mode is required at Gurgaon Office Experience band of Engineer: 5 to 8 Yrs Ready to work in 24*7 model

Join our Team About this opportunity To work as an IP security engineer responsible for implementing, configuring, and troubleshooting Checkpoint, Fortinet, Cisco ASA firewalls, and F5 LTM/AFM, ensuring optimal security and performance. What you will do Configure and Implement IP Security Firewall i.e. Checkpoint, Fortinet, and Cisco ASA firewalls. Ensure firewall configuration is in line with best practices and security protocols. Troubleshoot and Resolve issues related to firewalls, ensuring minimal downtime and optimal performance. Hands-on experience in the implementation, configuration, and troubleshooting of F5 Local Traffic Manager (LTM). Good to have knowledge in Infoblox for DNS, and IPAM management. Communicate effectively with global clients, ensuring that their requirements are understood and executed. Provide timely updates, resolve client issues, and act as a trusted advisor. Work closely with cross-functional teams, providing insights into network security, performance, and infrastructure optimization. Implement, configure, and troubleshoot Checkpoint, Fortinet, and Cisco ASA firewalls to ensure high security and optimal performance. Work on configuring firewall policies, VPNs, NAT, and other security protocols. Lead the implementation and troubleshooting of F5 Local Traffic Manager (LTM) and Advanced Firewall Manager (AFM) to ensure high availability and secure application delivery. Manage and maintain Infoblox for DNS and IPAM to ensure network stability and optimal performance. Provide high-level technical support to global clients, ensuring that their network security needs are addressed in a timely manner. Troubleshoot and resolve network security issues, delivering solutions that ensure customer satisfaction. Collaborate with internal teams to optimize network security and performance. Excellent verbal and written communication skills for effective client interaction and team collaboration. You will bring Qualifications: B.E/ B.Tech Years of experience: minimum 5 Years Expertise on IP Security and strong hands-on experience with Checkpoint Firewall Good understanding of Fortinet, and Cisco ASA firewalls Proficient in implementing, configuring, and troubleshooting F5 LTM Must have certification in Checkpoint Firewall (CCSA) Certification on Fortinet or F5 will be added benefit. Proven experience in a customer-facing role, dealing with global clients and resolving complex technical issues. Strong verbal and written communication skills. Good industry knowledge Good communication and presentation skills Good customer handling abilities Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 770789

Job Location: Permanent Work from Home Travel Requirement: Willingness to travel globally as per training/project needs Shift: Rotational shifts (as per global training schedules) Company Overview: Koenig Solutions, established in 1993, is a global leader in IT training with presence across India, USA, Middle East, Africa & Australia. Recognized as one of the best places to work in the education and training industry, Koenig partners with top vendors such as Microsoft, AWS, VMware, Cisco, and more to deliver industry-recognized certifications and technical courses to professionals across 50+ countries. Job Description: We are seeking a skilled and passionate Web Development Corporate Trainer with a minimum of 3 years of experience in Web Development and Open-Source Programming . The ideal candidate will have deep expertise in tools and technologies such as: · Frontend: Angular, React · Backend: Node.js, Python, Django, Go · Additional knowledge of full-stack technologies or other open-source frameworks will be an added advantage. Candidates from non-metro cities are preferred. Key Responsibilities: · Design and deliver engaging, high-quality technical training programs on web development technologies to global learners. · Develop customized training content, including presentations, hands-on exercises, assessments, and lab manuals, tailored to beginner and advanced learners. · Conduct live online sessions and workshops for IT professionals, ensuring deep practical understanding and application of the concepts. · Stay up-to-date with emerging trends and frameworks in the programming ecosystem, and continuously update training content. · Evaluate training effectiveness through feedback, assessments, and performance metrics. · Mentor and guide learners throughout their training journey. Candidate Requirements: · Minimum 3 years of experience as a Web Development Trainer or Software Developer with strong delivery skills. · Proficiency in Angular, React, Node.js, Python, Django, Go, and similar modern web development frameworks. · Excellent verbal and written communication skills. · Ability to simplify complex topics and deliver engaging sessions. · Comfortable working in rotational shifts and training global clients . · Must be open to international travel when required. · Passion for teaching, mentoring, and contributing to learner success. Why Join Koenig? · Opportunity to work with Fortune 500 clients and globally recognized peers. · Industry-best compensation and benefits. · Continuous learning and development culture. · Permanent work-from-home with travel opportunities. · Exposure to a global audience and cutting-edge technologies.

Job Title: Sr. Network Engineer (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Work Mode: On-site | 24x7 Support (Rotational Shifts) Level: L3 – Managed Services Job Description: We are hiring a Senior Network Engineer (L3) to join our growing team at SHI | LOCUZ. This is a high-impact role responsible for designing, implementing, managing, and troubleshooting complex network infrastructures within a Managed Services environment. Key Responsibilities: Design and deploy scalable and secure network solutions Install, configure, and support enterprise-level network hardware/software Monitor, troubleshoot, and optimize network performance (L3 level support) Ensure network availability and security for mission-critical systems Work closely with L1/L2 support teams and coordinate with OEM/vendor support Maintain documentation for all network changes and configurations Collaborate with internal IT and security teams Stay up to date with the latest networking technologies and best practices Technical Skills Required (at least two L3 level): Cisco Security / Cisco Meraki Palo Alto Aruba Sophos Fortinet Juniper / Mist (preferred) Must-Have: Minimum 8 years of relevant experience in network engineering Hands-on experience in a Managed Services environment Strong analytical and troubleshooting skills Willingness to work in 24x7 support shifts Excellent communication and coordination skills Preferred Certifications: (CCNP, PCNSE, NSE, Fortinet, Aruba Certified, or similar) Why Join Us? Work with cutting-edge technologies Be part of a growing team delivering enterprise-grade solutions Opportunity for growth in a dynamic and supportive work environment Apply Now if you're ready to take your networking career to the next level!

Job Title: SME-Network Security (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Work Mode: On-site | 24x7 Support (Rotational Shifts) Level: L3 – Managed Services Job Description: We are hiring a Senior Network Engineer (L3) to join our growing team at SHI | LOCUZ. This is a high-impact role responsible for designing, implementing, managing, and troubleshooting complex network infrastructures within a Managed Services environment. Key Responsibilities: Design and deploy scalable and secure network solutions Install, configure, and support enterprise-level network hardware/software Monitor, troubleshoot, and optimize network performance (L3 level support) Ensure network availability and security for mission-critical systems Work closely with L1/L2 support teams and coordinate with OEM/vendor support Maintain documentation for all network changes and configurations Collaborate with internal IT and security teams Stay up to date with the latest networking technologies and best practices Technical Skills Required (at least two L3 level): Cisco Security / Cisco Meraki Palo Alto Aruba Sophos Fortinet Juniper / Mist (preferred) Must-Have: Minimum 8 years of relevant experience in network engineering Hands-on experience in a Managed Services environment Strong analytical and troubleshooting skills Willingness to work in 24x7 support shifts Excellent communication and coordination skills Preferred Certifications: (CCNP, PCNSE, NSE, Fortinet, Aruba Certified, or similar) Why Join Us? Work with cutting-edge technologies Be part of a growing team delivering enterprise-grade solutions Opportunity for growth in a dynamic and supportive work environment Apply Now if you're ready to take your networking career to the next level!

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Cisco Routing and Switching . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

The Network Engineer is responsible for the design and implementation of enterprise and data center wide voice and data network solutions that align with the architecture and business models to achieve optimal solutions for Ensono and its customers. The Network Engineer is responsible for developing, implementing, and maintaining network solutions to include Network, Security/Threat, and Voice solutions; developing and maintaining network documentation; developing and maintaining network standards and guidelines; manage network and security capacity planning; interacting and consulting with Ensono ENSG customers to collect required solution information; coordinating solutions with Ensono ENSG customers; amd providing support for engineering design and implementation issues. Job Role Summary The Network Engineer is responsible for the design and implementation of enterprise and data center wide voice and data network solutions that align with the architecture and business models to achieve optimal solutions for Ensono and its customers. The Network Engineer is responsible for developing, implementing, and maintaining network solutions to include Network, Security/Threat, and Voice solutions; developing and maintaining network documentation; developing and maintaining network standards and guidelines; manage network and security capacity planning; interacting and consulting with Ensono ENSG customers to collect required solution information; coordinating solutions with Ensono ENSG customers; amd providing support for engineering design and implementation issues. Duties And Responsibilities Fully functional and self-directed Provides formal mentorship High complexity assignments- owner Moderate complexity assignments - owner (1 or >) Low complexity assignments - provide oversight/review Regularly lead self and others and/or established as Product SME and/or established as specialist Sees the whole picture and adjusts work accordingly Utilize his/her technical (area of) expertise on fairly complex, high-priority projects and/or processes Lead a fairly complex, high-priority project and/or process. Contributes to product strategy for a specific product. Cisco, etc... Builds product business plans to drive revenue and rationalize investment. Creates product road maps and writes user stories and requirements. Partners with engineering to ensure product strategy and requirements are aligned with development strategy and to orchestrate product development. Engages delivery organization to ensure product operations and delivery capabilities are addressed. Communicates project status to clients. Measures and assesses client satisfaction. Participates with various teams regarding network projects, change tickets, and trouble tickets, etc. Assists in the evaluation of issue priority and provides front line response to various internal groups regarding product and solution support. Supervisory Responsibilities This position does not have direct reports but may mentor less experienced associates in the role. RECRUITING INFORMATION Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings. Qualifications Required Bachelor's Degree or 3 years of relevant work experience Cisco routing, switching technologies and/or F5 load balancing and security concepts Preferred Advanced, Knowledge of routing and switching protocols to include security policy setup Desired certifications or equivalent in one of these disciplines; CCNA, CCNP, CCDP, CCIE, Checkpoint or other security certifications Travel % TBD by field – Needed to create job code and for Department of Labor Any reference to years of experience should be disregarded in the UK

Meet the Team As an integral member of this team, you will work with a team of seasoned engineers. You will have the opportunity to architect, design, and develop some of the world’s most widely deployed Enterprise Switches that are continuously evolving towards enabling the support of newer and exciting customer business paradigms. You will be interacting and working closely with some of the finest talent pool in the industry – where you will find that work is both fun and challenging. Your Impact Looking forward to getting an exciting start to your career? You will bring your unique talents to the group that works on Cisco's Switching technology, which large enterprises now consider to be the Networking Equipment of choice for mission-critical networks. In your role as a Software Engineer, you will develop and integrate products that are deployed by some of the leading Enterprises in the world. You will work with a BU-wide vibrant technical community, learning from experts and translating this learning into exciting opportunities for personal growth. You will work on networking equipment that forms a crucial backbone of many offices, hospitals, educational and financial institutions. You will learn about cutting-edge technologies and platforms while developing software for these equipment. Experience the exhilaration of taking a product through development and integration. Minimum Qualifications : 5-9 years proven experience in internetworking technologies and applications. Good experience in developing software in C, under multi-threaded environment with Excellent problem-solving skills Hands on Data Structures, Operating Systems and Data Networking fundamentals Experience in development of Layer 2 (Ethernet) and/or Layer 3 Networking protocols including Routing, IPV4/6 (unicast/multicast) Is preferable Expertise in working with Linux OS Experience in any Cisco OS – XR, XE or NXOS would be a plus Good hands on implementation experience with one or more of the following: RTOS Internals, High Availability, IPC, Memory management, Distributed communications Infrastructure, Serviceability, Linux, Containers, Virtualization Preferred Qualifications : Bachelor’s degree in computer science or related field (MS preferred #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

The job involves working as an L1 Network Support member during the shift from 6 PM EST until 8 AM EST the following morning, including weekends. Candidates will be interviewed by the US Network Team for this position. Key Responsibilities: 1. Monitor circuits and collaborate with vendors and site personnel to restore functionality in case of circuit downtime. 2. Monitor bandwidth at each location using Elastiflow to provide recommendations to the L2 US team for further analysis. 3. Monitor all Network Hardware, raise tickets for hardware issues with Service Express for Cisco equipment and Arista for Arista equipment problems. Coordinate with site resources to replace hardware and contact L2 support for assistance. 4. Perform first-level troubleshooting to ensure complete documentation in the trouble reporting spreadsheet, including source, destination, ping, and traceroutes. Conduct basic troubleshooting before escalating to L2 support. 5. Possess knowledge of Elastiflow, Cisco, Arista, and Firewalls troubleshooting. L1 Support is not authorized to make routing or port changes. 6. Be proficient in FWs log troubleshooting, Elastiflow Monitoring tool, Cisco, Arista Switches, Checkpoint, and Fortigate Firewalls. Demonstrate good time management, adherence to processes, strong documentation, and communication skills (both written and verbal). Understand data security practices and procedures. About Exela: Exela is a global leader in business process automation, offering digital transformation solutions to enhance quality, productivity, and end-user experience. With a vast expertise in mission-critical processes, Exela serves over 4,000 customers in 50 countries, including major Fortune 100 companies. Their software and services cover finance & accounting, human capital management, legal management, and industry-specific solutions for banking, healthcare, insurance, and public sectors. With cloud-enabled platforms and a workforce of 17,500+ employees across 23 countries, Exela is dedicated to delivering integrated technology and operations as a digital journey partner. Health & Wellness Benefits: Exela provides comprehensive health and wellness plans, including medical, dental, and vision coverage for eligible employees and their families. Paid time off, commuter benefits, and short-term income protection are also available. Additionally, a 401(k) retirement savings plan, financial wellness resources, and retirement planning services are offered to assist employees in saving for their future. Military Hiring: Exela welcomes job applicants from diverse backgrounds, including transitioning military members, veterans, reservists, National Guard members, military spouses, and family members, regardless of military rank or specialty.,