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6.0 - 11.0 years
9 - 13 Lacs
bengaluru
Work from Office
Job Title: UCCE components ICM, PG, CVP, CTI, Finesse, CUIC, CM Job Role Solid hands-on experience required on UCCE components such as ICM, PG, CVP, CTI, Finesse, CUIC, and CM. Strong knowledge of Cisco products UCCE/PCCE and features, with an understanding of other Cisco gateways. Strong hands-on experience with CVP, ICM, CUIC, Finesse applications and implementation work, including troubleshooting capabilities. Desired Skills CISCO CUCM, Cisco UCCE Qualifications Bachelor of Technology
Posted 1 week ago
6.0 - 8.0 years
14 - 16 Lacs
bengaluru, mumbai (all areas)
Work from Office
Job Title: VoIP L3 Enginee r Job Description: Experience: 6-7+ years in Cisco Collaboration (L3 support) with proactive in identifying, investigating and resolving technical incidents and problems and restoring services to clients by managing incidents to resolution. The VOIP Engineer (L3) focuses on third line support for high complexity incidents. He must be Subject matter expert in IPT Purpose & Accountabilities: Should be able to understand LAN & WAN terminology and should be able to correlate their impact on VOIP and Video segments Support to VOIP Cluster components with hands on experience on configuration & administration of Cisco Call Manager Unity Connection Servers Cisco Voice Gate...
Posted 2 months ago
2.0 - 5.0 years
3 - 8 Lacs
bengaluru
Work from Office
We are currently seeking a Telecom Services Senior Analyst to join our team in bangalore, Karntaka (IN-KA), India (IN). - Manage Level 1 Duties for Steady Support Team - Primarily working on IPT/PCCE tickets as a Level engineer - Handle MAC'd request, Jabber user provisioning, deletion and updates. - Level 1 task for Contact Center & telephony tickets, work with end users as 1st point of contact for low priority tickets. - Rotational Shifts (US)
Posted 3 months ago
10.0 - 12.0 years
0 - 0 Lacs
bengaluru
Remote
Role: L3 UCCE Engineer and Release Management Exp: 10+ Years Location: Remote JD: 8-12 years of experience in Cisco UC, UCCE, Voice gateway, call management, Webex, CVP, VMware, patch management, release management Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting. MACD creation knowledge in Cisco UCCE & IPT platforms. Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process. Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices. Knowledge and use of VOIP and Performance Management To...
Posted 3 months ago
10.0 - 12.0 years
0 - 0 Lacs
bengaluru
Remote
Role: L3 UCCE Engineer Exp: 10+ Years Location: Remote JD: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting. MACD creation knowledge in Cisco UCCE & IPT platforms. Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process. Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices. Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling. Should be rea...
Posted 3 months ago
2.0 - 5.0 years
0 - 0 Lacs
mumbai
Work from Office
Job Description Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. MACD creation knowledge in Cisco UCCE & IPT platforms. Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process. Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices. Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling. Should be ready to work in 24/7 business support environment S...
Posted 3 months ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
The Digital :Python, Digital :Scala, SAP Incentive and Commission Management (ICM), PL/SQL role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Python, Digital :Scala, SAP Incentive and Commission Management (ICM), PL/SQL domain.
Posted 6 months ago
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