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2.0 - 5.0 years
3 - 8 Lacs
bengaluru
Work from Office
We are currently seeking a Telecom Services Senior Analyst to join our team in bangalore, Karntaka (IN-KA), India (IN). - Manage Level 1 Duties for Steady Support Team - Primarily working on IPT/PCCE tickets as a Level engineer - Handle MAC'd request, Jabber user provisioning, deletion and updates. - Level 1 task for Contact Center & telephony tickets, work with end users as 1st point of contact for low priority tickets. - Rotational Shifts (US)
Posted 2 days ago
10.0 - 12.0 years
0 - 0 Lacs
bengaluru
Remote
Role: L3 UCCE Engineer and Release Management Exp: 10+ Years Location: Remote JD: 8-12 years of experience in Cisco UC, UCCE, Voice gateway, call management, Webex, CVP, VMware, patch management, release management Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting. MACD creation knowledge in Cisco UCCE & IPT platforms. Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process. Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices. Knowledge and use of VOIP and Performance Management To...
Posted 6 days ago
10.0 - 12.0 years
0 - 0 Lacs
bengaluru
Remote
Role: L3 UCCE Engineer Exp: 10+ Years Location: Remote JD: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting. MACD creation knowledge in Cisco UCCE & IPT platforms. Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process. Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices. Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling. Should be rea...
Posted 6 days ago
2.0 - 5.0 years
0 - 0 Lacs
mumbai
Work from Office
Job Description Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. MACD creation knowledge in Cisco UCCE & IPT platforms. Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process. Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices. Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling. Should be ready to work in 24/7 business support environment S...
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
The Digital :Python, Digital :Scala, SAP Incentive and Commission Management (ICM), PL/SQL role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Python, Digital :Scala, SAP Incentive and Commission Management (ICM), PL/SQL domain.
Posted 3 months ago
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