6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

As a member of the voice infrastructure team, you will play a crucial role in responding to escalated incidents and driving them to resolution. Your primary responsibility will be to collaborate with various individuals and teams to ensure prompt and accurate resolution of any issues that arise. Utilizing Service Now, you will assist in ticket resolution for MAC or trouble requests. Your expertise will be essential in configuring, maintaining, and supporting various Cisco Unified Communication technologies, including Cisco Unified Communication Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER), Cisco Voice Gateways (VG), and Cisco Expressways. You will also troubl...

Posted 3 months ago

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Title Infrastructure Analyst IndiHire

6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

As a member of the voice infrastructure team, you will be responsible for responding to escalated incidents, ensuring timely and accurate resolution. Collaborating with various individuals and teams, you will work towards resolving issues efficiently. In addition, you will utilize Service Now for ticket resolution related to MAC or trouble requests. Your primary responsibilities will include configuring, maintaining, and supporting various Cisco communication systems such as Unified Communication Manager (CUCM), Unity Connection (CUC), Emergency Responder (CER), Voice Gateways (VG), and Expressways. You will troubleshoot and resolve issues within the core voice infrastructure related to CUCM...

Posted 3 months ago

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