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2.0 - 6.0 years
0 Lacs
karnataka
On-site
The role at Ralph Lauren Corporation in Bangalore, Karnataka, India, within the Information Technology department involves assisting in managing the Retail Network Infrastructure daily operations and network-based telephony solutions. Your responsibilities will include performing system maintenance, identifying trends, providing reporting for outages and resolutions, and managing various network designs across regions, such as Cisco, Cisco Meraki, Cloudgenix, and traditional WAN, IWAN, and SDWAN. As part of the essential duties and responsibilities, you will be responsible for providing connectivity troubleshooting and support in response to Help Desk service requests and Retail Operations business needs. You will manage the Retail installed routers, switches, wireless access points, and telephony connectivity. Additionally, you will handle the wired and wireless infrastructure using tool platforms from hardware providers such as Cisco, Meraki, Cradlepoint, Cloudgenix, and Solarwinds. Remote device configuration for MAC work or SEV 1 hardware replacement will also be part of your tasks. It is essential to utilize change management best practices and reporting processes, review monitoring tool platforms, audit for accuracy, and take necessary actions when alerts are generated. Furthermore, you will work on Zoom telephony, troubleshoot issues, and assist with configuration and management of the platform. The ideal candidate should have a minimum of 2-3 years of work experience with proven analytical and problem-solving skills. You should be able to collect operational data, analyze results, and monitor variances. Effective prioritization and execution of multiple tasks in a high-pressure environment are required. Being organized with a keen attention to detail, possessing strong interpersonal and communication skills (both written and verbal), and being skilled at working within a team-oriented, collaborative environment are crucial. Candidates must have an in-depth understanding of local and wide area network concepts, IP routing, switching technologies, VLANs, ACLs, ZBFW, SDWAN, Cisco equipment, and operating systems, including configuration. Strong technical, troubleshooting, written, and oral communication skills with a proven track record for success are imperative for this role.,
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Job Summary Provides onsite and remote desktop support to end users of physical, virtual, and mobile computer platforms. Installs and configures technologies and applications that run on supported operating system and platforms. Provides support for peripheral devices, such as printers & scanner. Collaborates with other support teams to restore service and/or identify and resolve problems. Principal Responsibilities Provide first level IT support on end-user computing and computer room/site facilities administration and management Track and deploy Windows patch and update to maintain baseline of IT security standard and policies Handle asset management, maintain inventory Handle IT training, provide necessary guidance to end user and manage user requests Maintain and update technical support document, IT report and policy Manage telephone system and conference equipment Coordinate and deploy corporate IT projects in the supported region IT infrastructure setup for new office/office move/expansion Support end-users on MS Office 365, Win 10, Outlook and VPN remote access Resolve hardware / software issues on desktop / laptop PC, network printer Job Duties Are arranged in order of importance that indicate the weight, or value, of each duty; weight of a duty is gauged by the percentage of time devoted to it. Stress the responsibilities that duties entail and the results to be accomplished. Indicate the tools and equipment used by the employee in performing the job. Should comply with law by listing only the essential functions of the job to be performed. Basic Competencies Must have hands-on experience in Windows 10, MS Office 2013 / MS Office 2016/ O365 Good experience in administration and implementation of Windows 2008/2012 servers and above Good knowledge in LAN / WAN infrastructures, such like TCP/IP networking and Cisco equipment. Knowledge in Cisco VPN, SCCM server / FTP server. MCSE on Windows server 2008 or above, CCNA / CCNP, ITIL are advantages Knowledge in SAP GUI is an advantage Fluent in English Work Experience Typically about 2-4 years with bachelor&aposs or equivalent. working on flxible hours. Education And Certification(s) Bachelor&aposs degree or equivalent experience from which comparable knowledge and job skills can be obtained. Systems Support Engineer I The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Show more Show less
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
NS3EDU is dedicated to empowering individuals and businesses in the ever-changing tech landscape through high-demand courses in Network Engineering, Cybersecurity, Ethical Hacking, and Cloud Computing. With over 10 years of experience in IT education, we offer industry-designed diploma and certification courses delivered by highly skilled trainers with CISCO certifications. Our flexible learning modes include classroom, online, and self-paced eLearning, along with post-training support and access to recorded sessions. This is a full-time, on-site role for a CCNA Trainer located in Gurugram. As a CCNA Trainer, you will be responsible for designing and conducting training sessions on the CCNA curriculum, preparing training materials, conducting assessments, and providing post-training support. It is essential to keep up-to-date with the latest industry trends and collaborate with other instructors to enhance the learning experience. The ideal candidate should have extensive knowledge of networking fundamentals, CCNA curriculum, and related technologies. Proven experience in teaching or training on CCNA topics is required, along with knowledge of computer hardware, assembly, disassembly, and server systems. Strong communication and presentation skills are necessary for effectively delivering training sessions. In addition, the candidate should have the ability to create and modify training materials, conduct assessments, and possess experience with Cisco equipment and networking tools. A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, along with a CISCO certification (CCNA). A passion for teaching and mentoring students is highly valued in this role.,
Posted 1 month ago
0.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company Description NS3EDU is dedicated to empowering individuals and businesses in the ever-changing tech landscape through high-demand courses in Network Engineering, Cybersecurity, Ethical Hacking, and Cloud Computing. With over 10 years of experience in IT education, we offer industry-designed diploma and certification courses delivered by highly skilled trainers with CISCO certifications. Our flexible learning modes include classroom, online, and self-paced eLearning, along with post-training support and access to recorded sessions. Role Description This is a full-time, on-site role for a CCNA Trainer located in Gurugram. The CCNA Trainer will be responsible for designing and conducting training sessions on the CCNA curriculum, preparing training materials, conducting assessments, and providing post-training support. The trainer will also keep up-to-date with the latest industry trends and collaborate with other instructors to enhance the learning experience. Qualifications Extensive knowledge of networking fundamentals, CCNA curriculum, and related technologies Proven experience in teaching or training on CCNA topics Knowledge of Computer hardware, Assembly, and disassembly,server is must system admin knowledge is must Strong communication and presentation skills Ability to create and modify training materials and conduct assessments Experience with Cisco equipment and networking tools Bachelor&aposs degree in Computer Science, Information Technology, or related field CISCO certification (CCNA) is required Passion for teaching and mentoring students Show more Show less
Posted 1 month ago
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