3 Cisco Devices Jobs

As a Lead - Customer Support (L3 Technical Network Support) based in Pune, India, you will play a crucial role in providing advanced network support while leading and mentoring a team of L1 and L2 network engineers in the NOC. With 7-10 years of experience in network support, including 3-5 years in a leadership or senior technical role, you will be responsible for various key aspects of network operations. Your primary responsibilities will include team leadership and mentoring, where you will develop and deliver training programs to enhance team skills, conduct performance evaluations, and provide regular feedback to the team. You will also be involved in resolving high-level network issues related to routing, switching, firewalls, and VPNs, as well as analyzing and addressing network performance and reliability challenges. As the escalation point for critical incidents and outages, you will conduct root cause analysis and implement long-term solutions, collaborating with cross-functional teams to resolve comprehensive issues. Additionally, you will develop procedures for handling critical network escalations, coordinate with senior management and stakeholders for unresolved issues, and monitor and document lessons learned from escalations for process improvements. In terms of NOC operations management, you will ensure efficient day-to-day operations, maintain high service availability, manage operational procedures for effective monitoring and incident response, and adhere to SLAs and operational standards. You will also assist in network architecture planning, infrastructure upgrades, and capacity planning, while evaluating and recommending performance, security, and scalability improvements. Your role will also involve maintaining accurate documentation of network configurations and troubleshooting steps, preparing detailed reports on network performance, escalations, and resolutions, and ensuring compliance with internal and external documentation standards. Effective communication of network issues, escalations, and resolutions to customers and stakeholders, along with managing relationships with vendors and service providers, will be key aspects of your responsibilities. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, along with relevant certifications such as CCNA, CCNP, CCIE, or equivalent. Strong technical skillsets in networking technologies, network security concepts, and network devices from vendors like Cisco, Juniper, and Fortinet are essential, along with excellent leadership, problem-solving, and communication skills. In return, you can expect a competitive salary, performance-based incentives, comprehensive health insurance, and other employee benefits, along with opportunities for career advancement, professional development, and a collaborative work environment that fosters growth and learning.,

As a Sr. Systems Engineer - IT Service Management with a specialization in MAC Administration, you will be responsible for managing and maintaining desktops and servers in a MAC environment. With a minimum of 3.5 years of experience, your expertise will include deployment, troubleshooting, and providing remote support within the MAC ecosystem. Having an Apple certification or being a Mac technician will be advantageous but not mandatory. Additionally, familiarity with Linux and Windows systems will be considered a bonus. Your role will involve deploying and integrating Mac OS applications, as well as hands-on experience with Mobile Device Management (MDM) solutions like JAMF Pro. In the realm of Windows, you will be proficient in Server Virtualization using Hyper V and VMware, installing server operating systems, configuring server roles such as DNS and DHCP, and managing Active Directory. Your responsibilities will also encompass TCP/IP configuration, troubleshooting, network printers, and general problem-solving within a Windows environment. A basic understanding of networking is essential, enabling you to configure and troubleshoot L2 devices like Cisco switches and firewalls. Proficiency in maintaining computer networks, implementing network security measures, conducting disaster recovery operations, and monitoring network performance will be part of your daily tasks. With effective organizational, time management, and communication skills, you will excel in this role. The ability to work independently as a self-starter while also collaborating effectively within a team environment is crucial for success. Please note that this opportunity requires immediate joiners and the interview location is in Bangalore, with the job location being Chennai. Kindly ensure you bring two sets of updated CVs, a face mask, and either a PAN Card or Passport for identity verification to the interview venue. We look forward to welcoming you at the Infosys BPM:: Walk-In Drive on 22nd July 2025 in Bangalore.,

Hi all, We are hiring for the role Job Title: Network Operations L3 Engineer Location: [Gurgaon, India / Remote / Hybrid] Experience: 1012 years Responsibilities: Provide Level 3 support for complex issues in ACI Data Center and Routing/Switching environments. Troubleshoot faults in VXLAN, OSPF, BGP, VPC, Multicast, MPLS, and security integrations. Handle ND/ACI fault tracking, syslog analysis, and prepare RCA documentation. Participate in Change Management , DR drills, and DC migrations. Review and implement MOPs, configuration changes, and server/hardware induction. Ensure infrastructure is compliant with monitoring, backup, and security policies. Maintain network topology diagrams and process documentation using MS Visio. Collaborate with cross-functional teams: Systems, Security, App Support. Work with tools such as SolarWinds , Infoblox , TACACS , and ServiceNow . Mentor L1/L2 team members, drive automation and process optimization. Required Skills: 1012 years of hands-on experience in Network Operations / NOC . Deep technical knowledge of Cisco ACI , Cisco Nexus (7K/9K) , and Routing/Switching . Expertise in protocols: BGP, OSPF, STP, VPC, VXLAN, MPLS, NAT, FHRP. Experience with WAN technologies: MPLS , GRE , IPSEC , DMVPN , GETVPN . Experience in firewall/load balancer/proxy-based troubleshooting. Strong hands-on with network monitoring tools (SolarWinds or similar). Cisco Certification: CCNP/CCIE (preferred) in Data Center or R&S. Preferred: Banking or large-scale DC experience. Familiarity with Cisco SD-WAN (Viptela). Experience with scripting (Python, Ansible) is a plus. If you are interested drop your resume at laskhmi.k@acesoftlabs.com Call: 7406119459