3 Cisco Collaboration Jobs

Senior Collaboration Consultant IMMEDIATE JOINER Job Overview: As a Senior Collaboration Consultant at Konverge Technologies, you will be responsible for delivering high-quality, enterprise-level collaboration solutions that meet our clients business needs. Your role will focus on designing, deploying, and troubleshooting collaboration systems, with an emphasis on WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. Your experience and expertise in the collaboration space will help shape the success of our clients communication systems. Key Responsibilities: Designing and Implementation/Deployment: Design and implement collaboration solutions for enterprise clients, including WebEx Calling, CUCM (Cisco Unified Communications Manager), and Contact Center solutions. Lead the deployment and integration of Cisco Telepresence, Expressway C&E, and Voice Gateway SIP/MGCP. Work closely with project teams to deliver HLD (High-Level Design), LLD (Low-Level Design), and other documentation for collaboration technologies. Troubleshooting: Provide expert-level troubleshooting for collaboration tools and platforms, ensuring optimal performance and uptime. Act as a key technical resource for resolving complex system issues in collaboration environments. OEM Solution Expertise: Utilize your knowledge of OEM collaboration solutions to deliver top-notch consultation and advice to clients. Customize and fine-tune solutions to meet specific client requirements, ensuring full integration with existing IT infrastructures. Technical Documentation: Produce detailed and accurate technical documentation, including HLD, LLD, handover documentation, and KT (Knowledge Transfer) documents. Provide comprehensive training and knowledge transfer sessions to clients' internal teams. Stakeholder Communication: Collaborate effectively with both internal teams and client stakeholders to understand their needs and offer scalable, reliable solutions. Communicate complex technical information in clear, understandable terms to both technical and non-technical stakeholders. Key Skills and Qualifications: Technical Skills: Strong expertise in WebEx Calling , CUCM , Cisco Telepresence , Expressway C&E , and Voice Gateway SIP/MGCP . Extensive experience in designing and deploying collaboration solutions, with a deep understanding of Cisco technologies. Experience with OEM collaboration solutions and the ability to customize solutions as needed. Proficient in troubleshooting complex issues in collaboration systems. Technical Documentation: Ability to create HLD , LLD , and handover documents. Soft Skills: Strong communication skills , with the ability to deliver clear and concise explanations in English and Hindi . Excellent teamwork and collaboration abilities in a client-facing role. Ability to deliver technical knowledge transfer (KT) to clients and internal teams. Experience: Minimum of 5+ years of experience in collaboration technologies, with a focus on Cisco solutions . Desired Qualifications: Relevant Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration, etc.) Knowledge of integration with third-party collaboration tools. Experience working in a consulting role is a plus.

Network Architect- Collaboration Department: IT Network Architect Title: Location: Gurgaon Regular, Full-Time Status: Travel Across the Globe for Project and Business meetings POSITION SUMMARY: We are seeking an experienced and detail-oriented Collaboration Network Architect to design, document, implement, and support enterprise-level collaboration and communication solutions. The ideal candidate will have a strong background in network and collaboration technologies, and be responsible for producing technical documentation (HLD, LLD, NIP), providing end-to-end deployment and troubleshooting support, and delivering expert consulting services to customers. Key Roles & Responsibilities: • Design and architect collaboration solutions (e.g., voice, video, messaging, conferencing) based on business and technical requirements. • Develop comprehensive documentation including: o High-Level Design (HLD) o Low-Level Design (LLD) o Network Implementation Plans (NIP) o Operational guides and testing procedures. • Lead and support the implementation and deployment of collaboration/network solutions. • Provide technical consulting services to customers, understanding business needs and translating them into technical solutions. • Perform system integration, configuration, and migration for collaboration platforms (e.g., Cisco Webex, Microsoft Teams, Zoom, CUCM, SBCs, etc.). • Conduct troubleshooting and root cause analysis for complex network and collaboration issues. • Engage in knowledge transfer and training for customers and internal teams. • Ensure that solutions meet security, performance, and compliance standards. • Stay current with emerging technologies and industry trends in collaboration and networking. Education/Experience: Bachelors or Master’s in IT, or a related field. 6+ years of experience in network engineering and architecture, with a focus on Cisco collaboration technology. Proven experience with collaboration technologies such as Cisco Collaboration Suite (CUCM, CUC, Expressway), Microsoft Teams, SIP, VoIP, and SBCs. Share cv at heena.saini@konverge.co.in

Job Overview: We are seeking a skilled and dynamic Cisco Collaboration Engineer with 2-5 years of experience to join our innovative IT team. The ideal candidate will play a pivotal role in designing, implementing, and managing our Cisco Collaboration infrastructure, ensuring seamless communication and collaboration across the organization. The candidate should be well-versed in Cisco's Collaboration portfolio, including CUCM, Webex, Webex Calling, CME, and have familiarity with Microsoft Teams. Key Responsibilities: 1. Unified Communications Management: Design, configure, and manage Cisco Unified Communications Manager (CUCM) for efficient call routing and telephony services. Implement and maintain Cisco Unified Communications solutions for voice and video communication. 2. Webex Collaboration: Configure and manage Cisco Webex collaboration tools, including Webex Meetings and Webex Teams. Ensure the seamless integration of Webex tools with other collaboration platforms. 3. Webex Calling: Design, implement, and support Cisco Webex Calling solutions for efficient cloud-based telephony. Collaborate with vendors and internal teams to troubleshoot and resolve Webex Calling issues. 4. Cisco Unified Communications Manager Express (CME): Configure and manage Cisco CME for small to medium-sized business telephony solutions. Implement and support voice and video communication services on CME. 5. Microsoft Teams Integration: Collaborate with the IT team to ensure seamless integration between Cisco Collaboration tools and Microsoft Teams. Provide expertise on interoperability and best practices for coexistence. Technical Skill Set (Cisco's Collaboration Portfolio): 1. Cisco Unified Communications Manager (CUCM): Proficiency in configuring and managing CUCM for voice and video communication. Experience with dial plan design and implementation. 2. Webex Collaboration: Configuration and administration of Cisco Webex Meetings and Webex Teams. Troubleshooting and issue resolution for Webex collaboration tools. 3. Webex Calling: Implementation and management of Cisco Webex Calling solutions. Knowledge of cloud-based telephony configurations and administration. 4. Cisco Unified Communications Manager Express (CME): Configuration and administration of CME for SMB telephony solutions. Experience with Cisco IP phones and endpoint management on CME. 5. Microsoft Teams Integration: Familiarity with Microsoft Teams and its integration with Cisco Collaboration tools. Ability to provide guidance on optimizing collaboration experiences between platforms. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco Certified Collaboration Associate (CCNA Collaboration) or equivalent certification is preferred. 2-5 years of experience in Cisco Collaboration roles. Strong problem-solving and analytical skills. Excellent communication and collaboration skills.