5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

As a Technical Support Video at Sify Digital Services Limited, your role involves providing support for video conferencing solutions and collaborating with Level 3 engineers to resolve complex issues. You will be responsible for responding to and working on all problems logged by Level 1, isolating and troubleshooting issues, and providing status updates and resolution details to customers. Your communication skills will be crucial in discussing and understanding issues with customers through direct communication or over phone/email. **Key Responsibilities:** - Responding and working on all problems logged by Level 1 - Escalating to Level 3 for more complex problems or potential defects if r...

Posted 3 weeks ago

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Pre-Sales AV & Collab Creative Infotech Solutions PVT ltd

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

Role Overview: As a Pre-Sales AV & Collab professional, you will play a crucial role in supporting the enterprise AV & Collab business. Your primary responsibility will be to engage with clients, understand their technical requirements, and propose customized AV solutions. You will utilize your expertise in AV design and technology to design and present enterprise-grade solutions, prepare technical proposals and documentation, and collaborate with the sales team to ensure alignment between client needs and proposed solutions. Your hands-on knowledge and experience with industry-leading OEMs will be key to your success in this role. Key Responsibilities: - Engage with clients to gather techni...

Posted 1 month ago

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Pre-Sales AV & Collab Creative Infotech Solutions PVT ltd

13.0 - 17.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Pre-Sales AV & Collab professional, you will be responsible for supporting our enterprise AV & Collab business by engaging with clients to understand their technical requirements and proposing customized AV solutions. Your role will involve designing and presenting enterprise-grade AV solutions, preparing technical proposals and documentation, and collaborating with the sales team to ensure alignment between client needs and proposed solutions. Your strong hands-on knowledge of AV design, technology, and experience with industry-leading OEMs will be essential for success in this role. Key Responsibilities: - Engage with clients to gather technical requirements and propose customized AV ...

Posted 3 months ago

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