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5.0 - 9.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a member of the Support organization at Oracle, your primary focus will be delivering post-sales support and solutions to Oracle's customer base while also advocating for customer needs. Your responsibilities will include resolving post-sales non-technical customer inquiries through phone and electronic channels as well as addressing technical questions related to the use of and troubleshooting for our Electronic Support Services. You will serve as a key point of contact for customers, facilitating customer relationships with Support and providing guidance to internal Oracle employees on various customer situations and escalated issues. Your role will involve designing and implementing ro...
Posted 3 months ago
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