Human Resources Services Specialist Tekskills Inc.

4.0 - 8.0 years

0 Lacs

karnataka

On-site

You are a ServiceNow HR Service Delivery (HRSD) Business Analyst with at least 4+ years of experience in the field. You hold certifications such as CIS HR, HRSD Professional, CSA, and CAD. Your expertise lies in the ServiceNow platform architecture and related products, with a specific focus on HR scoped applications including HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, and Reporting. In this role, you will be responsible for leading the analysis and design work to provide solutions to business problems using the ServiceNow HRSD solution, which includes a Global Template that has already been developed. You will interact with business stakeholders, present the HRSD solution, gather requirements, and address any related queries effectively. Your ability to validate requirements, identify reasons for deviations from the Global Template, and advocate for a fit-to-standard approach will be crucial. You will collaborate with business stakeholders to translate HRSD business requirements into actionable ServiceNow solution designs and provide design options to support all team members. During the sprint, you will support the development team in resolving any design issues that may arise. Additionally, you will work closely with the ServiceNow support and QA team to address design gaps, defects, tickets, and enhancements. Sharing best practices related to ServiceNow design and leading design work for new features and capabilities will also be part of your responsibilities.,

Posted 1 day ago

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