4.0 - 6.0 years

0 Lacs

pune, maharashtra, india

On-site

Greetings from Teknikoz Experience : 4+Years Key Responsibilities Define and implement enterprise-scale ServiceNow architecture across CSM and TSM Develop integration strategies for OSS/BSS systems and telecom-specific platforms. Architect workflows for Customer Service Management (CSM) and Telecom Service Management (TSM). Design self-service portals, virtual agents, and automation for high-volume telecom operations. Ensure adherence to ITIL best practices and telecom regulatory frameworks. Establish architecture standards and drive process optimization for service assurance and provisioning. Collaborate with business leaders and technical teams to align solutions with strategic goals. Prov...

Posted 2 days ago

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Technical Account Manager - ServiceNow Unisys

12.0 - 14.0 years

0 Lacs

bengaluru, karnataka, india

On-site

What Success Looks Like In This Role Responsible for the architecture and design of new or enhanced company products and services and for proposed solutions that fit client requirements and position Unisys competitively. Utilizes technical and architectural expertise to drive innovation into company products and services. Provides consulting and selling support to strategic prospects and accounts. Articulates the Unisys value proposition, architects custom solutions as needed, and offers thought-leadership to business-oriented, technical and other audiences. Responsible for translating target market and client business requirements and goals into specific solutions. Designs solutions that ac...

Posted 1 week ago

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