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12.0 - 15.0 years
35 - 40 Lacs
Lucknow
Work from Office
Relationship Management with the Axis Circle Head, Circle Business Managers. With the advent of cluster formation relationship management with the Clusters Heads in order to achieve business targets and builds a progressive partnership with the bank. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actual Activation Plan - Provide inputs on departmental goals to the ZVP and make plans for achievement in order to support and contribute to Axis Bank Strategy Responsible for execution of Axis 2020 initiatives by partnering closely with Axis Bank & Max Life stake holders at circle / cluster level. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs and Facilitate performance management, rating and normalization of ratings for Skip Levels, co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer for creating specific modules customized to relationship requirements. Facilitate content development, training and understanding of customized products. Ensuring product training departed to all sellers including Axis Bank resources Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actual Activation Plan - Seller Activation (%) - Plan Vs Actual Persistency- 13th month Persistency (%) - >85% (By Value) Effective Management of People 1. Retention rate - 70%, (as per HR formula) ; G2V2 retention - >85%. 2.Kenexa Score improvement over last year Customer centricity and satisfaction- Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of People & Customer Retain talent Handling Customer Complaints
Posted 1 month ago
8.0 - 13.0 years
6 - 13 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Manage Insurance sales goal achievement through: Development Manager 10-12 DM will report to Branch Manager Branch Manager will Report To Sales Head For Direct sales Team Required Candidate profile Post BM Salary 13Lac Experience: Minimum 5 years Team Handling Agency /Direct background:- Candidate should possess the following attributes: Entrepreneurial High Confidence level
Posted 1 month ago
10.0 - 20.0 years
10 - 16 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
End-to-end ownership for BMP, MP & AP performance 1. Has a self-goal sheet to Lead by Example 2. Networks continuously to get good FT-APs from Market 3. Ensure APs and LAs incomes in location exceed benchmarks 4. Coach BMPs, MPs and APs Required Candidate profile Min 5 to 6yrs Life Insurance Exp in agency sales Location: Mumbai/Navi Mumbai/Thane CTC: upto 16lac Interested can call or what's up 8424000595 or mail me on hr.firstsolution@gmail.com
Posted 1 month ago
8.0 - 12.0 years
20 - 25 Lacs
Morvi
Work from Office
The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as we'll ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. They are also responsible for meeting the clients and helping the RMs to resolve the queries and for maintaining regulatory and procedural compliance. Details of the Role: Department CBG Grade SM/AVP Sub-Department SBB- CBG Reporting (Business) AVP/VP Location Reporting (Matrix). Key Responsibilities: Manage the relationship Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual RM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc in the location Handle negotiations with the sales team and arrange meetings between the RMs and Circle Head Develop new tie-ups and support RMs for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc and give suitable feedback suggestions to the Circle head Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications: Graduation/post-graduation from a recognized institute 8+ sales experience with at least 3+ years in MSME segment Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines People management & leadership skills to managing large, geographically spread team; coaching and mentoring and building a high performing team. Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills Strategic and agile mindset
Posted 1 month ago
10.0 - 13.0 years
20 - 25 Lacs
Vijayawada
Work from Office
The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as we'll ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. They are also responsible for meeting the clients and helping the RMs to resolve the queries and for maintaining regulatory and procedural compliance. Details of the Role: Department CBG Grade SM/AVP Sub-Department SBB- CBG Reporting (Business) AVP/VP Location Reporting (Matrix). Key Responsibilities: Manage the relationship Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual RM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc in the location Handle negotiations with the sales team and arrange meetings between the RMs and Circle Head Develop new tie-ups and support RMs for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc and give suitable feedback suggestions to the Circle head Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications: Graduation/post-graduation from a recognized institute 8+ sales experience with at least 3+ years in MSME segment Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines People management & leadership skills to managing large, geographically spread team; coaching and mentoring and building a high performing team. Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills Strategic and agile mindset
Posted 1 month ago
8.0 - 12.0 years
20 - 25 Lacs
Visakhapatnam
Work from Office
The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as we'll ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. They are also responsible for meeting the clients and helping the RMs to resolve the queries and for maintaining regulatory and procedural compliance. Details of the Role: Department CBG Grade SM/AVP Sub-Department SBB- CBG Reporting (Business) AVP/VP Location Reporting (Matrix). Key Responsibilities: Manage the relationship Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual RM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc in the location Handle negotiations with the sales team and arrange meetings between the RMs and Circle Head Develop new tie-ups and support RMs for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc and give suitable feedback suggestions to the Circle head Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications: Graduation/post-graduation from a recognized institute 8+ sales experience with at least 3+ years in MSME segment Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines People management & leadership skills to managing large, geographically spread team; coaching and mentoring and building a high performing team. Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills Strategic and agile mindset
Posted 1 month ago
8.0 - 12.0 years
20 - 25 Lacs
Hubli
Work from Office
The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as we'll ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. They are also responsible for meeting the clients and helping the RMs to resolve the queries and for maintaining regulatory and procedural compliance. Details of the Role: Department CBG Grade SM/AVP Sub-Department SBB- CBG Reporting (Business) AVP/VP Location Reporting (Matrix). Key Responsibilities: Manage the relationship Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual RM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc in the location Handle negotiations with the sales team and arrange meetings between the RMs and Circle Head Develop new tie-ups and support RMs for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc and give suitable feedback suggestions to the Circle head Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications: Graduation/post-graduation from a recognized institute 8+ sales experience with at least 3+ years in MSME segment Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines People management & leadership skills to managing large, geographically spread team; coaching and mentoring and building a high performing team. Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills Strategic and agile mindset
Posted 1 month ago
10.0 - 13.0 years
20 - 25 Lacs
Dombivli
Work from Office
The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as we'll ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. They are also responsible for meeting the clients and helping the RMs to resolve the queries and for maintaining regulatory and procedural compliance. Details of the Role: Department CBG Grade SM/AVP Sub-Department SBB- CBG Reporting (Business) AVP/VP Location Reporting (Matrix). Key Responsibilities: Manage the relationship Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual RM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc in the location Handle negotiations with the sales team and arrange meetings between the RMs and Circle Head Develop new tie-ups and support RMs for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc and give suitable feedback suggestions to the Circle head Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications: Graduation/post-graduation from a recognized institute 8+ sales experience with at least 3+ years in MSME segment Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines People management & leadership skills to managing large, geographically spread team; coaching and mentoring and building a high performing team. Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills Strategic and agile mindset
Posted 1 month ago
8.0 - 12.0 years
20 - 25 Lacs
Gorakhpur
Work from Office
The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as we'll ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. They are also responsible for meeting the clients and helping the RMs to resolve the queries and for maintaining regulatory and procedural compliance. Details of the Role: Department CBG Grade SM/AVP Sub-Department SBB- CBG Reporting (Business) AVP/VP Location Reporting (Matrix). Key Responsibilities: Manage the relationship Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual RM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc in the location Handle negotiations with the sales team and arrange meetings between the RMs and Circle Head Develop new tie-ups and support RMs for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc and give suitable feedback suggestions to the Circle head Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications: Graduation/post-graduation from a recognized institute 8+ sales experience with at least 3+ years in MSME segment Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines People management & leadership skills to managing large, geographically spread team; coaching and mentoring and building a high performing team. Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills Strategic and agile mindset
Posted 1 month ago
8.0 - 12.0 years
20 - 25 Lacs
Kochi
Work from Office
The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as we'll ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. They are also responsible for meeting the clients and helping the RMs to resolve the queries and for maintaining regulatory and procedural compliance. Details of the Role: Department CBG Grade SM/AVP Sub-Department SBB- CBG Reporting (Business) AVP/VP Location Reporting (Matrix). Key Responsibilities: Manage the relationship Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual RM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc in the location Handle negotiations with the sales team and arrange meetings between the RMs and Circle Head Develop new tie-ups and support RMs for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc and give suitable feedback suggestions to the Circle head Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications: Graduation/post-graduation from a recognized institute 8+ sales experience with at least 3+ years in MSME segment Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines People management & leadership skills to managing large, geographically spread team; coaching and mentoring and building a high performing team. Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills Strategic and agile mindset
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Chandigarh
Work from Office
Responsible for hiring, developing and driving sales from Top Financial Advisors/Financial Distributors of competition thereby driving revenue for Agency Channel. The Elite Vertical is a dedicated vertical under Agency Channel, focusing on recruitment and development of proven top performing advisors/ financial distributors Key Responsibilities/ Key Deliverables Identify the Top financial /General Insurance/Health Insurance distributors in the assigned territory from the competition Pitch Max-Life Agency Career Opportunity through Career Seminars / Presentations / Meetings Understand the Top Advisor/ Business Associate value proposition, onboarding process and regulations related to the same Hiring and Onboarding of Top Advisors and Business Associates post conducting Career seminars and Presentation and meet the defined Recruitment plan Drive sales from the team of Top Advisors / Business Associates and Financial distributors to meet the defined sales plans. Maintain Quality of sales by ensuring the Persistency standards of the channel Adherence to the desired input behaviors to drive Sales and Recruitment Periodically Train & Develop advisors for new product launches and communicating any changes in company guidelines / policies. Managing field operations by coordinating with Operations and DSDO for sales and Recruitment. Measures of Success Hiring and driving activation of Top Advisors/Financial Distributors from competition Career Seminars / Meetings with Top Advisors/ Financial Distributors Meeting Sales and Recruitment Plan consistently Persistency Advisor Productivity & Retention Adhering to Input behaviors Key Relationships (Internal / External) Circle Head -Elite Vertical Ops Team (CET and DSDO) Training and Development Human Resources
Posted 1 month ago
10.0 - 13.0 years
22 - 25 Lacs
Bengaluru
Work from Office
The Centre heads leads a network of Relationship managers and is responsible for business expansion, growth of the lending book area through NTB acquisition as we'll ETB portfolio, ensure risk compliance and drive sales productivity. The Centre head with the RMs ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. They are also responsible for meeting the clients and helping the RMs to resolve the queries and for maintaining regulatory and procedural compliance. Details of the Role: Department CBG Grade SM/AVP Sub-Department SBB- CBG Reporting (Business) AVP/VP Location Reporting (Matrix). Key Responsibilities: Manage the relationship Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual RM to ensure tight control on sales process Manage relations with attached bank branches, ARMs etc in the location Handle negotiations with the sales team and arrange meetings between the RMs and Circle Head Develop new tie-ups and support RMs for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc and give suitable feedback suggestions to the Circle head Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations and Risk teams to understand and contribute to overall processes and profitability across locations Qualifications: Graduation/post-graduation from a recognized institute 8+ sales experience with at least 3+ years in MSME segment Role Proficiencies : Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines People management & leadership skills to managing large, geographically spread team; coaching and mentoring and building a high performing team. Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills Strategic and agile mindset
Posted 1 month ago
12.0 - 15.0 years
20 - 25 Lacs
Lucknow
Work from Office
Relationship Management with the Axis Circle Head, Circle Business Managers. With the advent of cluster formation relationship management with the Clusters Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs on departmental goals to the ZVP and make plans for achievement in order to support and contribute to Axis Bank Strategy Responsible for execution of Axis 2020 initiatives by partnering closely with Axis Bank & Max Life stake holders at circle / cluster level Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs and Facilitate performance management, rating and normalization of ratings for Skip Levels, co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources Liaise with training team and circle trainer for creating specific modules customized to relationship requirements Facilitate content development, training and understanding of customized products Ensuring product training departed to all sellers including Axis Bank resources Daily updates in alignment with Axis Clusters of focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actual Activation Plan Seller Activation (%) - Plan Vs Actual Persistency- 13th month Persistency (%) - >85% (By Value) Effective Management of People 1. Retention rate - 70%, (as per HR formula) ; G2V2 retention - >85%. 2. Kenexa Score improvement over last year Customer centricity and satisfaction- Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of People & Customer Retain talent Handling Customer Complaints
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Hisar
Work from Office
About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 month ago
7.0 - 9.0 years
9 - 11 Lacs
Dispur
Work from Office
About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 month ago
8.0 - 12.0 years
25 - 30 Lacs
Lodhika
Work from Office
About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 month ago
8.0 - 13.0 years
6 - 13 Lacs
Jaipur, Delhi / NCR, Jodhpur
Work from Office
Manage Insurance sales goal achievement through: sales Manager 10-12 SM will report to Branch Manager Branch Manager will Report To Sales Head Supervise the activity plan of all agents to ensure these are being fulfilled as per the desired levels Required Candidate profile Post BM Salary 13Lac Experience: Minimum 5 years Team Handling Agency background:- Candidate should possess the following attributes: Entrepreneurial High Confidence levels, good Communication.
Posted 1 month ago
5.0 - 10.0 years
12 - 14 Lacs
Prayagraj, Varanasi, Ghaziabad
Work from Office
Manager - Elite Vertical Position ADM - Elite Vertical Incumbent NA Department Agency Function Agency Reporting to Circle Head - Elite Vertical Band 4 / 4A Location Multiple Locations - Pan India Team size (D/I) NA JOB SUMMARY Responsible for hiring, developing and driving sales from Top Financial Advisors/Financial Distributors of competition thereby driving revenue for Agency Channel The Elite Vertical is a dedicated vertical under Agency Channel, focusing on recruitment and development of proven top performing advisors/ financial distributors KEY RESPONSIBILITIES Identify the Top financial /General Insurance/Health Insurance distributors in the assigned territory from the competition Pitch Max-Life Agency Career Opportunity through Career Seminars / Presentations / Meetings Understand the Top Advisor/ Business Associate value proposition, onboarding process and regulations related to the same Hiring and Onboarding of Top Advisors and Business Associates post conducting Career seminars and Presentation and meet the defined Recruitment plan Drive sales from the team of Top Advisors / Business Associates and Financial distributors to meet the defined sales plans Maintain Quality of sales by ensuring the Persistency standards of the channel Adherence to the desired input behaviors to drive Sales and Recruitment Periodically Train & Develop advisors for new product launches and communicating any changes in company guidelines / policies Managing field operations by coordinating with Operations and DSDO for sales and Recruitment MEASURES OF SUCCESS Hiring and driving activation of Top Advisors/Financial Distributors from competition Career Seminars / Meetings with Top Advisors/ Financial Distributors Meeting Sales and Recruitment Plan consistently Persistency Advisor Productivity & Retention Adhering to Input behaviors KEY RELATIONSHIPS Circle Head -Elite Vertical Ops Team (CET and DSDO) Training and Development Human Resources KNOWLEDGE/SKILLS/ABILITIES Strong relationship building capability Go-getter attitude Result orientation Passionate towards Sales DESIRED QUALIFICATION AND EXPERIENCE Graduate with 5+ years of experience, at least 3 years experience in insurance sector Proven record of leading Front-Line Sales in Financial Services, preferably in Insurance Should have similar market exposure and experience in process driven, quality sales organizations Familiarity with skills in recruitment, driving sales and activation ORG CHART CEO DMD Head Agency Regional Manager / CVP & Head - Elite Vertical (dotted line) Circle Head - Elite Vertical ADM Elite Vertical
Posted 1 month ago
6.0 - 11.0 years
7 - 13 Lacs
Nellore
Work from Office
Dear Associates Urgent openings in Top MNC Life Insurance Company To apply call Jyothi on 8919943550 or Email CV to aspirebfsi1@gmail.com Candidate must have 6yrs experience in Life insurance in agency channel, interested candidates can apply
Posted 1 month ago
3.0 - 5.0 years
5 - 6 Lacs
Srinagar, Kolkata, Bengaluru
Work from Office
Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actuals Activation plan- Seller Activation (%) - Plan Vs Actual Red Branches Turnaround of Red Branches as per Plan Achieve Product Mix & Case Size Plan- 1. Product Mix (By Value) - Plan Vs Actual 2. Case Size Plan Vs actual Persistency- 15th month Persistency (%) - >82.5 and as per plan Retain Talent 1. Retention rate - 70%, (as per HR formula) ; G2M2 retention - >85%. 2. Kenexa Score improvement over last year Effective Management of Customer 1 Complaints incidence rate (complaints per 000/ NOP issued YTD 2.Total Leakage / Cancellations percentage Key Relationships (Internal /External) Effective Management of People & Customer Retain talent - - 70%, (as per HR formula) Handling Customer Complaints Key competencies/skills required Relationship, Leading people, Effective Management of Process Desired qualification and experience- Master of Business Administration or equivalent. 3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values. Org Chart- NRH ZVP CRM & AVP DCM/ CM/ ARM RA/ ASM Job Description Position Deputy Cluster Manager - Bancassurance Incumbent Name Department Axis Function Axis Sales Reporting to Vice President & Circle Head Band 4 Location Team size (D/I) 12-15 DRs JOB SUMMARY - Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. KEY RESPONSIBILITIES- Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actuals Activation plan- Seller Activation (%) - Plan Vs Actual Red Branches Turnaround of Red Branches as per Plan Achieve Product Mix & Case Size Plan- 1. Product Mix (By Value) - Plan Vs Actual 2. Case Size Plan Vs actual Persistency- 15th month Persistency (%) - >82.5 and as per plan Retain Talent 1. Retention rate - 70%, (as per HR formula) ; G2M2 retention - >85%. 2. Kenexa Score improvement over last year Effective Management of Customer 1 Complaints incidence rate (complaints per 000/ NOP issued YTD 2.Total Leakage / Cancellations percentage Key Relationships (Internal /External) Effective Management of People & Customer Retain talent - - 70%, (as per HR formula) Handling Customer Complaints Key competencies/skills required Relationship, Leading people, Effective Management of Process Desired qualification and experience- Master of Business Administration or equivalent. 3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values. Org Chart- NRH ZVP CRM & AVP DCM/ CM/ ARM RA/ ASM
Posted 1 month ago
12.0 - 20.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Identify the Top financial /General Insurance/Health Insurance distributors in the assigned territory from the competition Pitch Max-Life Agency Career Opportunity through Career Seminars / Presentations / Meetings Understand the Top Advisor/ Business Associate value proposition, onboarding process and regulations related to the same Hiring and Onboarding of Top Advisors and Business Associates post conducting Career seminars and Presentation and meet the defined Recruitment plan Drive sales from the team of Top Advisors / Business Associates and Financial distributors to meet the defined sales plans. Maintain Quality of sales by ensuring the Persistency standards of the channel Adherence to the desired input behaviors to drive Sales and Recruitment Periodically Train & Develop advisors for new product launches and communicating any changes in company guidelines / policies. Managing field operations by coordinating with Operations and DSDO for sales and Recruitment.
Posted 1 month ago
5.0 - 10.0 years
6 - 14 Lacs
Hyderabad, Mangaluru, Chennai
Work from Office
1.Manager - Agency will be responsible for handling an on roll team of 8 -10 sales managers in Agency Channel. 2.Team of Sales Manager will be responsible for Recruitment of Team (Life Insurance Advisors) from own social and professional network. Required Candidate profile Max Age is 48 yrs At least -6year of Agency Sales experience in Insurance Sector At least 2 years of team handling experience Willing to travel across the assigned locations
Posted 1 month ago
14.0 - 17.0 years
17 - 19 Lacs
Kanpur
Work from Office
Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank. Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management. Business Plan- Adj MFYP (Rs.) - Plan v/s Actuals Activation plan- Seller Activation (%) - Plan Vs Actual Red Branches Turnaround of Red Branches as per Plan Achieve Product Mix & Case Size Plan- 1. Product Mix (By Value) - Plan Vs Actual 2. Case Size Plan Vs actual
Posted 1 month ago
15.0 - 20.0 years
50 - 60 Lacs
Bathinda
Work from Office
Job Description Job Code Position AVP & Circle Head Reporting To ZVP Department Axis Banca Function Banking branch- North 2 Location Chandigarh Band 3 About Max Life Insurance Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision To be the most admired life insurance company by securing the financial future of our customers. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. In the financial year 2016, Max Life recorded Gross Written Premium of Rs. 9,216 crore with sum assured of Rs. 2,71,633 crore and Asset Under Management of Rs. 35,824 crore as on 31st March 2016." We Stand for Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization s ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. Job Summary Manages a large Circle and Oversee manpower deployment, collaborates with Marketing to create specific modules and products customized to relationship requirements with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel within the company guidelines and the business module of Axis Bank Key Responsibilities/ Key Deliverables Relationship Management with the Axis Circle Head, Circle Business Managers. With the advent of cluster formation relationship management with the Clusters Heads in order to achieve business targets and builds a progressive partnership with the bank. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actual Activation Plan - Provide inputs on departmental goals to the ZVP and make plans for achievement in order to support and contribute to Axis Bank Strategy Responsible for execution of Axis 2020 initiatives by partnering closely with Axis Bank & Max Life stake holders at circle / cluster level. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs and Facilitate performance management, rating and normalization of ratings for Skip Levels, co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer for creating specific modules customized to relationship requirements. Facilitate content development, training and understanding of customized products. Ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Develop joint scorecard / calendar of initiatives with AXIS Bank. Establish protocol for formal contact and issue resolution involving Senior personnel as required. Analyze the market scenario and thereby ensuring data mining on competition, Propose changes to the Marketing team based on the relationships. Seller Activation (%) - Plan Vs Actual Persistency- 13th month Persistency (%) - >85% (By Value) Effective Management of People 1. Retention rate - 70%, (as per HR formula) ; G2V2 retention - >85%. 2.Kenexa Score improvement over last year Customer centricity and satisfaction- Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of People & Customer Retain talent Handling Customer Complaints Job Specifications Master of Business Administration or equivalent. 12 to 15 years of experience in intensive Distribution , Channel Management, Prior experience in insurance essential. Knowledge & Skill Matrix Relationship, Leading people, Effective Management of Process Result Orientation, Working With & Through Others, Innovation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving & Decision Making, Business Acumen, Role Modeling Core Values, Strategic Planning & Execution Additional Information (Optional) NA About Max Life Insurance Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Companys website a t www.maxlifeinsurance.com We Stand for Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization s ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. "Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity." Job Description Job Code Position AVP & Circle Head Reporting To ZVP Department Axis Banca Function Banking branch- North 2 Location Chandigarh Band 3 About Max Life Insurance Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision To be the most admired life insurance company by securing the financial future of our customers. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. In the financial year 2016, Max Life recorded Gross Written Premium of Rs. 9,216 crore with sum assured of Rs. 2,71,633 crore and Asset Under Management of Rs. 35,824 crore as on 31st March 2016." We Stand for Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization s ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. Job Summary Manages a large Circle and Oversee manpower deployment, collaborates with Marketing to create specific modules and products customized to relationship requirements with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel within the company guidelines and the business module of Axis Bank Key Responsibilities/ Key Deliverables Relationship Management with the Axis Circle Head, Circle Business Managers. With the advent of cluster formation relationship management with the Clusters Heads in order to achieve business targets and builds a progressive partnership with the bank. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actual Activation Plan - Provide inputs on departmental goals to the ZVP and make plans for achievement in order to support and contribute to Axis Bank Strategy Responsible for execution of Axis 2020 initiatives by partnering closely with Axis Bank & Max Life stake holders at circle / cluster level. Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs and Facilitate performance management, rating and normalization of ratings for Skip Levels, co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer for creating specific modules customized to relationship requirements. Facilitate content development, training and understanding of customized products. Ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis Clusters of focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy. Develop joint scorecard / calendar of initiatives with AXIS Bank. Establish protocol for formal contact and issue resolution involving Senior personnel as required. Analyze the market scenario and thereby ensuring data mining on competition, Propose changes to the Marketing team based on the relationships. Seller Activation (%) - Plan Vs Actual Persistency- 13th month Persistency (%) - >85% (By Value) Effective Management of People 1. Retention rate - 70%, (as per HR formula) ; G2V2 retention - >85%. 2.Kenexa Score improvement over last year Customer centricity and satisfaction- Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of People & Customer Retain talent Handling Customer Complaints Job Specifications Master of Business Administration or equivalent. 12 to 15 years of experience in intensive Distribution , Channel Management, Prior experience in insurance essential. Knowledge & Skill Matrix Relationship, Leading people, Effective Management of Process Result Orientation, Working With & Through Others, Innovation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving & Decision Making, Business Acumen, Role Modeling Core Values, Strategic Planning & Execution Additional Information (Optional) NA
Posted 2 months ago
10 - 16 years
13 - 19 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Key Result Areas ( Max 1325 Characters) Supporting Actions (Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head (Sales) - ABFL on devising the branch sales plan and team approach for achieving targets, considering product-environmental factors, competitive forces and local trends, and cascade the same to the branch team(s) Track industry and market developments, scanning the local market and competitive offerings on a periodic basis Oversee end to end branch operations and performance, covering all aspects such as sourcing, effectiveness, governance, productivity, channel management, etc. Track & report on sales operations and productivity metrics, and work towards building a high-performance sales culture Manage day-to-day branch operations and administration Provide data for, compile and review periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc. and communicate to Circle Head (Sales) - ABFL as well as to team members Customer Acquisition/ Engagement o Identify local business growth opportunities, drive expansion and new customer acquisition initiatives to create a book of targeted size o Work closely with team members, hand-holding critical/ complex transactions to ensure favorable closure with customer satisfaction o Communicate sales targets and provide team members clarity on business goals, role expectations, product characteristics and USPs to enhance effectiveness of sales efforts o Track cases in the complaint tracker/ escalations received, liaising with relevant stakeholders as required to drive satisfactory closure o Deploy efforts/ initiatives in consultation with Circle Head (Sales) ABFL, arising from customer satisfaction survey and resulting NPS (Net Promoter Score), targeting identified focus areas o Propose and deploy approved solutions and schemes to drive sales and enhance profitability, ensuring dual focus on sales expansion and cost optimization o Serve as a point of escalation and manage customer complaints/ grievances effectively, intervening especially for key relationships Operational Effectiveness To drive adoption of efficient business processes/ operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections) Manage local distribution across channels, interfacing with senior/ critical partners/ stakeholders as required for smooth operations Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance) and efficient operations Drive high performance by reinforcing focus on business and sales growth objectives, effective client engagement, monitoring sales operations and productivity metrics, and providing support and guidance as required Drive the implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and overall business impact Cross-Selling across ABFSG products Drive activities and initiatives in the team as per Cross-Selling strategy agreed with Circle Head (Sales) - ABFL Drive alignment to the adopted Cross-Selling strategy by supporting team members with requisite communications, training, guidance, etc. as required Team and Internal Stakeholder Management Guide and develop team members for enhanced customer acquisition and engagement efforts, helping them achieve superior performance standards and hand-holding where required Nominate teams for relevant technical and behavioral trainings/ seminars and work on self development initiatives Proactively liaise with internal stakeholders for smooth cross-functional coordination and alignment towards achievement of business objectives. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process through the credit approval process and by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations Review financial risk via analysis of city/ branch operations MIS and Data Analytics reports Drive compliant Sales Operations and sound risk management via partnership with Risk, Operations and Sales Governance teams, and necessary communication and guidance; drive timely PDD closures and collections As part of Relationship Maintenance with institutional customers, review reports on client accounts, business performance, etc. and liaise with Risk while guiding team on delinquency cases Train and guide the team for alignment with adopted early alert strategies to reduce NPA risks and losses Ensure systematic MIS on NPAs and credit trends, providing inputs on possible risks that could impact portfolio quality Qualifications: Under Graduate Minimum Experience Level: 10-16 Years Report to: NA
Posted 2 months ago
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