CIO Infra Support L3 Network Security Engg-Bangalore

Job Description

Who are we looking for? A Level 3 Skilled Network Routing/Switching/Wireless and Security skilled Engineer to be a part of the 24x 7 IT Infra Operations Team operating from ORR Bangalore Facility. Technical Skills: Network and Security engineer will have to provide primary Level- 3 support for Incidents, Change and request tickets by troubleshooting / analyzing across Mphasis Network & Security platforms. Routing and Switching is the Key Primary Skill with experience preferably across all Routing Protocols and experience in Cisco/HP/Aruba devices as the preference. Security (Firewalls/IPS/IDS/Proxy) is the Secondary skill with experience across all major Vendors on Security appliances like Cisco/HP/Aruba/Palo Alto/Fortigate//CheckPoint, etc. Wireless Architecture / Implementation and Operational Support Knowledge and Experience on Vendors like Cisco/Aruba, etc. Execute changes and periodic device upgrade, migration, integration activities along with L1 & L2 Engineers and Oversee/Supervise the L1 & L2 Enggs in the specific shifts being managed by the L3 Engg. Plan, Manage and Execute End-to-End Technical Implementation Projects as per the technology Verticals/OEMs listed above. Understanding vertical domain SOPs and manage environment as per defined SOPs Coordinate with OEM for product related fixed, ensure high uptime and standardization of configuration in devices Periodic Failover testing, execute corrective action as needed for high infrastructure uptime to support business Train/Supervise & Guide the L1 & L2 Enggs in the team and drive the New Technology Learning & Adoption within the team Support and implement, Create policies, Log and Data analysis, Configurations and Action of critical alert from SOC along with analysis and quick remediation. Network diagram update as per the land scape changes with new device & technologies Attend regular internal and client meetings when at work. Work in 24X7 environment in rotational shift to support operation. Scripting Knowledge > VB/PowerShell (recommended but NOT mandatory) Preferred but NOT Mandatory Skills Working Knowledge on Secure Email Gateway Technology (preferably Symantec but not compulsory) Working Knowledge on NAC Solution (preferably ClearPass Aruba but not compulsory) Working Knowledge on WAF (preferably Radware but not compulsory) Working Knowledge on Web Proxy (preferably Netskope but not compulsory) Technical and Domain Specific Experience Expectations: Network & Security Domain Specific Working Experience ranging from 9 to 14 years. Basic knowledge in Cloud Configuration & Troubleshooting (AWS and Azure) experience preferably ranging from 3 to 5 years. People/Roster Management experience preferable but NOT Mandatory. Process Skills: Intermediate knowledge in VA Fixing and Alert Monitoring. ServiceNow Tool Work Experience Incident / Change and Request Management Process Experience Basic knowledge in Cloud Configuration & Troubleshooting (AWS and Azure). Qualification: Undergraduate Mandatory (BE or a similar UG qualifications) Technical Certifications (like CCNP, CCIE, Fortigate, Palo Alto, AWS, Azure, Aruba, CheckPoint, etc.) will be an added advantage Not Mandatory Please review the JD thoroughly-If your experience aligns with the roles and responsibilities, send your resume to abinaya.ravichandran@mphasis.com