Job Title: - Trainer We are looking for a dynamic call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. To ensure success as a call center trainer, you should have excellent knowledge of call center procedures and expertise in quality assurance. Ultimately, a top-notch call center trainer should be a friendly, approachable individual with effective teaching and communication skills. Responsibilities: • Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. • Preparing procedures and policies regarding sales/customer service techniques and appropriate agent conduct. • Scheduling and conducting training sessions on various call center topics to prepare and support new employees. • Training experienced employees on new or updated call center procedures to improve their performance. • Observing the daily operations of call center employees and identifying any areas of improvement. • Liaising with team leaders and managers to conduct on-the-job coaching. • Measuring the effectiveness of training sessions and preparing individual or team progress reports. • Creating and managing multiple trainings. • Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requirements : • A bachelor's degree or +2, and experience in related field. • Additional certification in business leadership, eLearning software, or adult education and training is preferred. • At least 1 year experience working as a call center trainer • Familiarity with learning management systems, such as Google Classroom, Blackboard, and Schoology. • Excellent knowledge of sales techniques and customer service best practices. • Strong teaching abilities and mentoring skills. • Good communication, interpersonal, and conflict resolution skills. • Ability to provide leadership to personnel in a fast-paced and stressful work environment.

Salary – 18k- 23k CTC (considering their experience ) Key Responsibilities: • Contact customers to remind them of their overdue payments and ensure timely collection Qualification: Proven experience as a Customer support/ sales/ Collections Specialist for min 6 month to 2 years Excellent communication in English and Hindi

Job Title: IT Support SpecialistJob Summary:We are seeking a tech-savvy, customer-focused IT Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to internal users, resolving hardware and software issues, and ensuring the smooth operation of our IT infrastructure

Key Responsibilities: Account Management: Oversee and maintain client accounts, ensuring accurate record-keeping and compliance with relevant regulations. Financial Reporting: Prepare various financial reports, including monthly, quarterly, and annual statements. Compliance: Ensure adherence to accounting standards, tax regulations, and other relevant legal requirements. Client Interaction: Liaise with clients to provide financial advice, address queries, and build strong relationships. Budgeting and Forecasting: Assist in preparing and monitoring budgets, as well as forecasting future financial performance. Audit Support: Support internal and external audits by providing necessary documentation and information. Required Skills: Strong Accounting Knowledge: Proficiency in accounting principles, financial reporting, and tax laws. Analytical Skills: Ability to analyze financial data, identify trends, and make informed recommendations. Communication Skills: Excellent written and verbal communication skills for interacting with clients and colleagues. Problem-Solving: Ability to identify and resolve accounting and financial issues effectively. Organizational Skills: Strong organizational and time management skills to meet deadlines and manage multiple tasks. Qualifications: Bachelor's Degree: A bachelor's degree in Accounting, Finance, or a related field is typically required. Chartered Accountant (CA) Designation: Completion of the CA program, as well as any specific state or regional requirements for practice, is essential. Experience: Relevant experience in accounting, finance, or a related field, depending on the specific role and responsibilities. Looking for immediate joiners Work Location : Mathikere near yeshwanthpura Bangalore. Interested candidates can call me.

Job Title: - Trainer We are looking for a dynamic call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. To ensure success as a call center trainer, you should have excellent knowledge of call center procedures and expertise in quality assurance. Ultimately, a top-notch call center trainer should be a friendly, approachable individual with effective teaching and communication skills. Responsibilities: • Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. • Preparing procedures and policies regarding sales/customer service techniques and appropriate agent conduct. • Scheduling and conducting training sessions on various call center topics to prepare and support new employees. • Training experienced employees on new or updated call center procedures to improve their performance. • Observing the daily operations of call center employees and identifying any areas of improvement. • Liaising with team leaders and managers to conduct on-the-job coaching. • Measuring the effectiveness of training sessions and preparing individual or team progress reports. • Creating and managing multiple trainings. • Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requirements : • A bachelor's degree or +2, and experience in related field. • Additional certification in business leadership, eLearning software, or adult education and training is preferred. • At least 1 year experience working as a call center trainer • Familiarity with learning management systems, such as Google Classroom, Blackboard, and Schoology. • Excellent knowledge of sales techniques and customer service best practices. • Strong teaching abilities and mentoring skills. • Good communication, interpersonal, and conflict resolution skills. • Ability to provide leadership to personnel in a fast-paced and stressful work environment.

Job Description: Contact customers who are in search of properties and fix an appointment to visit the properties. Have a follow up on the appointment day for visiting the property. Skill Set Required: Language Requirements: Proficiency in English and any South Indian language. 6 months to 1 year of experience in a BPO Sales process. Work Schedule: Rotational weekly off. Working window from 10 AM to 7 PM. Education Requirement: 12th grade or above. Location :- Bel Road, Mathikere, Bangalore

Key Responsibilities: Team Management: -Lead, motivate, and manage a team of collection agents. -Conduct regular team meetings to review performance, share updates, and provide guidance. -Monitor individual and team KPIs, providing support and feedback to achieve goals. Collections and Recovery: Oversee daily collection activities and ensure timely recovery of overdue accounts. Analyze and prioritize delinquent accounts to focus on high-impact recovery. Implement effective strategies to minimize delinquencies and bad debts. Compliance and Reporting: Ensure all collection activities comply with regulatory standards and company policies. Maintain accurate records of collection efforts and outcomes. Prepare and submit performance reports to management. Customer Interaction: Handle escalated customer cases with professionalism and empathy. Negotiate repayment terms and resolve disputes effectively. Training and Development: Required Skills and Qualifications: Experience: Minimum 2–3 years of experience in banking collections/Fintech collections, with at least 1.5–2 years in a leadership role. Salary: upto 40k plus variables

Immediate Hiring for BPO Process Salary : – 18550 CTC Excellent communication in English. Should have worked in Sales process. Should be flexible to work for Rotational weekoff. Job Description: Contact customers who are in search of properties and fix an appointment to visit the properties. Have a follow up on the appointment day for visiting the property. Skill Set Required: Language Requirements: Proficiency in English and any South Indian language. 6 months to 1 year of experience in a BPO Sales process. Work Schedule: Rotational weekly off. Working window from 10 AM to 7 PM. Education Requirement: 12th grade or above. Immediate Hiring for BPO Process Salary : – 18550 CTC Excellent communication in English. Should have worked in Sales process. Should be flexible to work for Rotational weekoff. Job Description: Contact customers who are in search of properties and fix an appointment to visit the properties. Have a follow up on the appointment day for visiting the property. Skill Set Required: Language Requirements: Proficiency in English and any South Indian language. 6 months to 1 year of experience in a BPO Sales process. Work Schedule: Rotational weekly off. Working window from 10 AM to 7 PM. Education Requirement: 12th grade or above.

Process Trainer in BPO experience in to collections outbound Health insurance Provident fund