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Technical Lead Cognizant

8.0 - 12.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Summary We are seeking a seasoned Technical Lead with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in CIMCII and Contact Center Advisory Services. This role involves working in a hybrid model with a focus on IT Consulting and Analytics. The position does not require travel and operates during day shifts. Responsibilities Lead the design and implementation of technical solutions using CIMCII to enhance contact center operations. Oversee the integration of Contact Center Advisory Services to optimize customer interactions and improve service delivery. Provide technical guidance and support to the team ensuring adherence to best practices and industr...

Posted 2 days ago

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