As a Duty Manager at Ciesta Hotels & Resorts, you will play a crucial role in overseeing the daily operations of our Flag Ship Property Hotel Cliffton in Mumbai. Your primary responsibility will be to maintain the highest standards of service and guest satisfaction. This is a full-time, on-site position that requires strong leadership skills and a dedication to excellence. Your duties will include managing the hotel staff, handling guest complaints, coordinating with various departments, and ensuring that safety and security procedures are followed at all times. You will also be responsible for assisting with financial transactions and ensuring compliance with all hotel policies and procedures. To excel in this role, you should have experience in Hospitality Management, Customer Service, and Staff Supervision. Strong problem-solving and conflict resolution skills are essential, as well as the ability to efficiently manage multiple tasks. Knowledge of hotel safety and security protocols is a must, and you should be flexible to work in shifts, including weekends and holidays. If you have a Diploma or Bachelor's degree in Hospitality Management or a related field, and are looking for a challenging and rewarding opportunity to showcase your skills, we encourage you to apply for the position of Duty Manager at Ciesta Hotels & Resorts. Join our team and be a part of delivering exceptional service to our guests.,