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Huge Openings For All speciality coding
Access Healthcare

1.0 - 6.0 years

2 - 7 Lacs

Pune, Chennai, Coimbatore

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Hiring Alert for Medical Coders Company: Access Healthcare Locations: Chennai | Coimbatore | Pune Work Mode: WFH / WFO (Role-based and depends) Employment Type: Full Time Experience Required: 1+ Year Immediate Joiners Preferred Notice Period: Acceptable Releiving Letter is not mandatory Open Positions: 1 SDS Coder Chennai (WFH Available) 2 SDS Coder – Chennai / Pune (WFO Available) 3 SDS QC – Chennai (WFO) 4 Denials Coder – Chennai / Coimbatore / Pune / Mumbai (WFH & WFO) 5 Radiation Oncology Coder – Chennai / Coimbatore / Pune (WFO) 6 E/M IP Coder – Chennai (WFO) 7 E/M OP Coder – Chennai (WFO) 8 ED Facility Coder – Chennai / Coimbatore / Pune (WFO) 9 Pathology QA – Chennai (WFO) E/M cross t...

Posted 4 days ago

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Hiring Alert || HCC To Home Health Coding || Hyderabad || Upto 40k ||
Axis Services

1.0 - 5.0 years

1 - 5 Lacs

Hyderabad

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Hiring Alert | HCC Home Health Coding | Hyderabad We are currently looking for certified HCC coders who are interested in cross-training to Home Health coding. Job Details: Role: HCC to Home Health Coder Experience: Minimum 1+ year in HCC coding only Location: Hyderabad Work Mode: Work from Office Interview Mode: Walk-in Interview (Hyderabad) Salary: Up to 40,000/month Joining: Immediate joiners only Eligibility Criteria: Certification (Mandatory) Graduation is mandatory Relevant HCC coding experience required Perks: Opportunity for cross-training from HCC to Home Health coding Interested candidates can share their updated resume via WhatsApp: 9030874428 Referrals are welcome! Please share w...

Posted 1 week ago

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Surgery Coder/Same day Surgery/SDS Coders
Access Healthcare

2.0 - 6.0 years

2 - 7 Lacs

Chennai

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Greetings from Access Healthcare, Role : Surgery Coder / SDS Coder Certificate : CPC/ CCS/CIC/COC Experience : 2 Year- 7 Year Salary : Best in Industry Location : Chennai Interview Mode : Online Work Mode : WFO Notice Period : Immediate - 30 days Job Description: Surgery / SDS Coder Role Summary: Responsible for reviewing operative reports and clinical documentation to assign accurate CPT, ICD-10-CM, and HCPCS codes for hospital outpatient and ASC settings. Key Responsibilities: Assign appropriate facility modifiers based on procedural completion and anesthesia timing. Navigate NCCI edits daily to ensure compliant bundling/unbundling using appropriate modifiers. Manage surgical claims across...

Posted 2 weeks ago

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Exploring CIC Jobs in India

India is a growing hub for Customer Interaction Center (CIC) jobs, with many companies looking to enhance their customer service and support operations. In this article, we will explore the CIC job market in India, including top hiring locations, average salary range, career path, related skills, and interview questions for CIC roles.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These major cities in India are actively hiring for CIC roles, offering a wide range of opportunities for job seekers in this field.

Average Salary Range

The average salary range for CIC professionals in India varies based on experience level: - Entry-level: ₹3-5 lakhs per annum - Mid-level: ₹6-10 lakhs per annum - Experienced: ₹10-15 lakhs per annum

Salaries may vary depending on the company, location, and specific job role within the CIC domain.

Career Path

In the CIC field, a typical career path may include progression from: - Customer Support Executive - Senior Customer Support Executive - Team Lead - CIC Manager

Career advancement in CIC roles often involves gaining experience in handling customer interactions, managing teams, and implementing strategies to improve customer satisfaction.

Related Skills

Besides expertise in CIC operations, professionals in this field may benefit from having skills in: - Communication - Problem-solving - Time management - CRM software proficiency

These additional skills can enhance performance in CIC roles and contribute to overall career growth.

Interview Questions

Here are 25 interview questions for CIC roles, categorized by difficulty level:

  • Basic
  • What is the importance of customer service in a business?
  • How do you handle irate customers?
  • Can you explain the concept of customer satisfaction?

  • Medium

  • How do you prioritize customer inquiries?
  • Have you ever implemented a process improvement in a customer service team?
  • What metrics do you use to measure customer service success?

  • Advanced

  • Describe a challenging customer interaction you successfully resolved.
  • How would you handle a situation where a customer is dissatisfied with the service provided by your team?
  • Can you discuss a time when you had to make a difficult decision to ensure customer satisfaction?

Closing Remark

As you explore CIC job opportunities in India, remember to showcase your skills, experience, and passion for customer service during the application and interview process. With preparation and confidence, you can excel in CIC roles and contribute to the success of your organization. Best of luck in your job search!

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