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1.0 - 6.0 years

5 - 15 Lacs

hyderabad, chennai, bengaluru

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Description The IPDRG-Coder/Quality Analyst is responsible for accurately coding inpatient claims and ensuring the quality of coding practices within the organization. This role involves reviewing medical records, conducting audits, and collaborating with healthcare professionals to maintain compliance and improve coding accuracy. Candidates should possess strong analytical skills and a solid understanding of coding standards. Responsibilities Review and analyze medical records for accurate coding of IPDRG claims. Ensure compliance with coding guidelines and regulations. Conduct quality audits on coded data to identify discrepancies and improve accuracy. Collaborate with healthcare providers to clarify documentation and coding issues. Provide training and support to junior coders and staff on coding practices. Stay updated on changes in coding standards and regulations. Skills and Qualifications Proficiency in IPDRG coding and medical terminology. Strong analytical skills and attention to detail. Knowledge of healthcare regulations and compliance standards. Experience with electronic health record (EHR) systems and coding software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Role & responsibilities Preferred candidate profile

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1.0 - 4.0 years

1 - 4 Lacs

chennai

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Hi, All Access Health Care Hiring HCC Coders Experience - 0.6 Months - 4 years Location - Chennai Specialty - HCC Certified only *Work From Office* NOTICE Period Acceptable Designation - Medical Coder / QA / QC Shift: Day shift Contact Name: Tharshini (HR) Contact Number: 7550015097 tharshini.outsource@accesshealthcare.com Regards, Tharshini HR

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1.0 - 4.0 years

1 - 4 Lacs

chennai

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Access helathcare hiring,HCC Openings, Role : HCC Coders Experience : 6 months - 3 Years Lo cation : Chennai (Ambattur IE / DLF Porur) Certification : AAPC/ AHIMA (Any Certification) Notice Period : 0 - 60 Days Interview Mode : Virtual Work Mode : WFO NOTE : 2+ Years experience consider as QA We will give training for QA Interested share your resume to Mail id : hashrithaa.b@accesshealthcare.com Contact : 9894654083 Regards, Hashrithaa HR

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8.0 - 13.0 years

12 - 22 Lacs

hyderabad, chennai, bengaluru

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Looking for any Certified/Non-Certified Medical coder with HCC Team Lead OPS/Process Coach/QA TL IPDRG Team Lead OPS/Process Coach/QA TL Surgery Team Lead OPS/Process Coach/QA TL Preferably Immediate Joinees or 60 days Required Candidate profile Looking for Certified/Non-Certified Medical coder with HCC Team Lead OPS/Process Coach/QA TL IPDRG Team Lead OPS/Process Coach/QA TL Surgery Team Lead OPS/Process Coach/QA TL Notice Period accepted

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1.0 - 5.0 years

5 - 12 Lacs

hyderabad, chennai, bengaluru

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Looking for any Certified/Non-Certified Medical coder Coder/QA Surgery Coder/QA/SME IVR Coder/QA/SME EM Coder/QA/SME Anesthesia Coder/QA/SME Both Work From Home and Work From Office is available. Preferably Immediate Joinees or 30 days Required Candidate profile Looking for Certified/Non Certified Medical coder with any specialty like IVR/HHC Coder/QA Surgery Coder/QA/SME EM Coder/QA/SME Anesthesia Coder/QA/SME

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1.0 - 5.0 years

6 - 12 Lacs

hyderabad, chennai, bengaluru

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Looking for any Certified/Non-Certified Medical coder HHC Coder/QA Radiology Coder/QA/SME IPDRG Coder/QA/SME HCC Coder/QA/SME Both Work From Home and Work From Office is available. Preferably Immediate Joinees or 30 days Required Candidate profile Looking for any Certified/Non-Certified Medical coder HHC Coder/QA Radiology Coder/QA/SME IPDRG Coder/QA/SME HCC Coder/QA/SME

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1.0 - 6.0 years

4 - 8 Lacs

chennai

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Coder/ Sr.Coder - Pathology Only Certified Coders - CPC/ CIC/ CCS/ COC Location: Chennai Min. 1 Yr exp. in Pathology coding Best Salary offered in market musthafa.ashraff@gmail.com Required Candidate profile -> Min. 1 Yr exp. in Pathology coding -> Only Certified Coders - CPC/ CIC/ CCS/ COC -> Candidate should be from Chennai or interested to relocate Chennai Pls share to ur frnds also

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1.0 - 6.0 years

4 - 8 Lacs

chennai

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Coder/ Sr.Coder - Radiology Only Certified Coders - CPC/ CIC/ CCS/ COC Location: Chennai Min. 1 Yr exp. in Radiology coding Best Salary offered in market musthafa.ashraff@gmail.com Required Candidate profile -> Min. 1 Yr exp. in Radiolgy coding -> Only Certified Coders - CPC/ CIC/ CCS/ COC -> Candidate should be from Chennai or interested to relocate Chennai Pls share to ur frnds also

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1.0 - 4.0 years

1 - 4 Lacs

chennai

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Access helathcare hiring,HCC Openings, Role : HCC Coders Experience : 6 months - 3 Years Salary : 4.5 LPALocation : Chennai (Ambattur IE / DLF Porur)Certification : AAPC/ AHIMA Notice Period : 0 - 60 Days (Candidates should join before Dec 2025)Interview Mode : VirtualWork Mode : WFO NOTE : 2+ Years experience consider as QA We will give training for QA Interested share your resume tosurendaran.s@accesshealthcare.comContact : 9600183612

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1.0 - 4.0 years

1 - 4 Lacs

chennai

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Access helathcare hiring,HCC Openings, Role : HCC Coders Experience : 6 months - 3 Years Lo cation : Chennai (Ambattur IE / DLF Porur) Certification : AAPC/ AHIMA (Any Certification) Notice Period : 0 - 60 Days Interview Mode : Virtual Work Mode : WFO NOTE : 2+ Years experience consider as QA Interested share your resume to Mail id : preethi.b9@accesshealthcare.com Contact : 8072406288 Regards, Preethi HR

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1.0 - 4.0 years

1 - 4 Lacs

chennai

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Access helathcare hiring,HCC Openings, Role : HCC Coders Experience : 6 months - 3 Years Lo cation : Chennai (Ambattur IE / DLF Porur) Certification : AAPC/ AHIMA (Any Certification) Notice Period : 0 - 60 Days Interview Mode : Virtual Work Mode : WFO NOTE : 2+ Years experience consider as QA We will give training for QA Interested share your resume to Mail id : hashrithaa.b@accesshealthcare.com Contact : 9894654083 Regards, Hashrithaa HR

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1.0 - 6.0 years

1 - 4 Lacs

hyderabad, bengaluru

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Role- Medical Coder: We are looking to hire an experienced Coder / Sr. Coder with active coding certifications (CPC / CPC-A / CIC / CCS / COC). With strong domain expertise in CPT and ICD (diagnosis) coding, the incumbent should be able to validate the coding after reviewing all relevant medical records ensuring codes are accurate and sequenced correctly in accordance with government and insurance regulations. Working in an evolving healthcare setting, delivering innovative solutions using our shared expertise. Using opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore professional interests. Giving priority always to what is best for our clients, patients, and each other. With our proven and scalable operating model, complementing a healthcare organizations infrastructure to quickly drive sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. Responsibilities: Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes. Follow up with the provider on any documentation that is insufficient or unclear. Communicate with other clinical staff regarding documentation. Search for information in cases where the coding is complex or unusual. Receive and review patient charts and documents for accuracy. Review the previous day's batch of patient notes for evaluation and coding. Ensure that all codes are current and active. Requirements: Education Any Graduate. 1 to 7 Years experience in Medical Coding. Successful completion of a certification program from AHIMA or AAPC. Strong knowledge of anatomy, physiology, and medical terminology. Skilled in assigning ICD-10 & CPT codes. Solid oral and written communication skills. Able to work independently. Flexible to work from office and home as required by the business.

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0.0 - 1.0 years

1 - 5 Lacs

chennai

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Role & responsibilities Education Background : Graduate or Postgraduate in: Life Sciences, Allied Medicine (BHMS, BAMS, BPT, Dental Grads, Pharmacist, Nursing) Certification is Must: Should be a certified coder AAPC / AHIMA CCS/CPC/CPC-H/CCS-P Experience: 0 - 1 experience in Surgery or ED Facility or IPDRG Proficient in Human Anatomy, Medical Terminology and Diagnosis coding Good in English communication High Analytical skills Willingness and eager to learn and grow

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1.0 - 4.0 years

1 - 4 Lacs

chennai

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Access helathcare hiring,HCC Openings, Role : HCC Coders Experience : 6 months - 3 Years Salary : 4.5 LPALocation : Chennai (Ambattur IE / DLF Porur)Certification : AAPC/ AHIMA Notice Period : 0 - 60 Days (Candidates should join before Dec 2025)Interview Mode : VirtualWork Mode : WFO NOTE : 2+ Years experience consider as QA We will give training for QA Interested share your resume tosurendaran.s@accesshealthcare.comContact : 9600183612

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1.0 - 6.0 years

3 - 4 Lacs

chennai, coimbatore, bengaluru

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Dear Candidates, Warm Greetings from Omega Healthcare. Currently we are Hiring 1- 5 Years Experienced HCC Coders for Coder/Senior Coder & QA Positions. Both Non-Certified and Certified Coders can apply. Location: Chennai, Coimbatore, Trichy & Banglore. Kindly share your Resume to my WhatsApp Number - 9677167215 (Ganesh Kumar R) for Quick response and can call me for Queries. Interview will be scheduled Virtually. Thanks & Regards Ganesh Kumar R | HR

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1.0 - 6.0 years

3 - 7 Lacs

hyderabad, bengaluru

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About the role Review patient medical records following PHI, HIPPA and convert into medical coding code as per ICD-10-CM and PCS guidelines. Complete daily assign tasks within time with expected quality, on time communication to internal/external stakeholders and adhere to organization policies. We are looking to hire an experienced Medical Coders / Senior Medical Coders with coding certifications (CIC or CCS) hands on experience on Inpatient DRG (MS-DRG/APR-DRG) coding. Eligibility Criteria 1 to 7+ Years of work experience in IP DRG medical Coding Education Any Graduate, Postgraduate Successful completion of a certification program from AHIMA (CCS) or AAPC (CIC) Must be active during joining and verified. Strong knowledge of anatomy, physiology, and medical terminology Effective verbal and written communication skills (should have capability to reply to email properly to client and stakeholders) Able to work independently and willing to adapt and change as per business/process requirement. Responsibilities Reviewed inpatient medical records and assigned accurate ICD-10-CM (PDx and SDx) and PCS codes for diagnoses and procedures. Assigned and sequenced codes accurately based on medical record documentation. Assigned POA indicators correctly. Thorough understanding and application of medical necessity, DRGs, APGs, and APRs for processing claims Adhered to coding clinics and guidelines, and queried physicians for clarification as needed. Checking on the account status on regular basis if kept on Hold and follow up with respective leaders when in needed. Knowledge of 3M coding, Optum, computer assisted coding (CAC), abstracting software, Meditech etc. will be added advantage.

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1.0 - 6.0 years

1 - 5 Lacs

chennai

Work from Office

Role- Medical Coder: We are looking to hire an experienced Coder / Sr. Coder with active coding certifications (CPC / CPC-A / CIC / CCS / COC). With strong domain expertise in CPT and ICD (diagnosis) coding, the incumbent should be able to validate the coding after reviewing all relevant medical records ensuring codes are accurate and sequenced correctly in accordance with government and insurance regulations. Working in an evolving healthcare setting, delivering innovative solutions using our shared expertise. Using opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore professional interests. Giving priority always to what is best for our clients, patients, and each other. With our proven and scalable operating model, complementing a healthcare organizations infrastructure to quickly drive sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. Responsibilities: Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes. Follow up with the provider on any documentation that is insufficient or unclear. Communicate with other clinical staff regarding documentation. Search for information in cases where the coding is complex or unusual. Receive and review patient charts and documents for accuracy. Review the previous day's batch of patient notes for evaluation and coding. Ensure that all codes are current and active. Requirements: Education Any Graduate. 1 to 7 Years experience in Medical Coding. Successful completion of a certification program from AHIMA or AAPC. Strong knowledge of anatomy, physiology, and medical terminology. Skilled in assigning ICD-10 & CPT codes. Solid oral and written communication skills. Able to work independently. Flexible to work from office and home as required by the business.

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0.0 - 1.0 years

2 - 5 Lacs

chennai

Work from Office

Responsibilities: Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes. Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations. Follow up with the provider on any documentation that is insufficient or unclear. Communicate with other clinical staff regarding documentation. Search for information in cases where the coding is complex or unusual. Receive and review patient charts and documents for accuracy. Review the previous day's batch of patient notes for evaluation and coding. Ensure that all codes are current and active. Requirements: Education Any Graduate. Successful completion of a certification program from AHIMA or AAPC. Strong knowledge of anatomy, physiology, and medical terminology. Familiarity with ICD-10 & CPT codes and procedures. Solid oral and written communication skills. Able to work independently.

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1.0 - 6.0 years

2 - 6 Lacs

chennai

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About the role Review patient medical records following PHI, HIPPA and convert into medical coding code as per ICD-10-CM and PCS guidelines. Complete daily assign tasks within time with expected quality, on time communication to internal/external stakeholders and adhere to organization policies. We are looking to hire an experienced Medical Coders / Senior Medical Coders with coding certifications (CIC or CCS) hands on experience on Inpatient DRG (MS-DRG/APR-DRG) coding. Eligibility Criteria 1 to 7+ Years of work experience in IP DRG medical Coding Education Any Graduate, Postgraduate Successful completion of a certification program from AHIMA (CCS) or AAPC (CIC) Must be active during joining and verified. Strong knowledge of anatomy, physiology, and medical terminology Effective verbal and written communication skills (should have capability to reply to email properly to client and stakeholders) Able to work independently and willing to adapt and change as per business/process requirement. Responsibilities Reviewed inpatient medical records and assigned accurate ICD-10-CM (PDx and SDx) and PCS codes for diagnoses and procedures. Assigned and sequenced codes accurately based on medical record documentation. Assigned POA indicators correctly. Thorough understanding and application of medical necessity, DRGs, APGs, and APRs for processing claims Adhered to coding clinics and guidelines, and queried physicians for clarification as needed. Checking on the account status on regular basis if kept on Hold and follow up with respective leaders when in needed. Knowledge of 3M coding, Optum, computer assisted coding (CAC), abstracting software, Meditech etc. will be added advantage.

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1.0 - 6.0 years

3 - 7 Lacs

hyderabad

Work from Office

About the role Review patient medical records following PHI, HIPPA and convert into medical coding code as per ICD-10-CM and PCS guidelines. Complete daily assign tasks within time with expected quality, on time communication to internal/external stakeholders and adhere to organization policies. We are looking to hire an experienced Medical Coders / Senior Medical Coders with coding certifications (CIC or CCS) hands on experience on Inpatient DRG (MS-DRG/APR-DRG) coding. Eligibility Criteria 1 to 7+ Years of work experience in IP DRG medical Coding Education Any Graduate, Postgraduate Successful completion of a certification program from AHIMA (CCS) or AAPC (CIC) Must be active during joining and verified. Strong knowledge of anatomy, physiology, and medical terminology Effective verbal and written communication skills (should have capability to reply to email properly to client and stakeholders) Able to work independently and willing to adapt and change as per business/process requirement. Responsibilities Reviewed inpatient medical records and assigned accurate ICD-10-CM (PDx and SDx) and PCS codes for diagnoses and procedures. Assigned and sequenced codes accurately based on medical record documentation. Assigned POA indicators correctly. Thorough understanding and application of medical necessity, DRGs, APGs, and APRs for processing claims Adhered to coding clinics and guidelines, and queried physicians for clarification as needed. Checking on the account status on regular basis if kept on Hold and follow up with respective leaders when in needed. Knowledge of 3M coding, Optum, computer assisted coding (CAC), abstracting software, Meditech etc. will be added advantage.

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0.0 - 1.0 years

1 - 4 Lacs

hyderabad

Work from Office

Responsibilities: Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes. Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations. Follow up with the provider on any documentation that is insufficient or unclear. Communicate with other clinical staff regarding documentation. Search for information in cases where the coding is complex or unusual. Receive and review patient charts and documents for accuracy. Review the previous day's batch of patient notes for evaluation and coding. Ensure that all codes are current and active. Requirements: Education Any Graduate. Successful completion of a certification program from AHIMA or AAPC. Strong knowledge of anatomy, physiology, and medical terminology. Familiarity with ICD-10 & CPT codes and procedures. Solid oral and written communication skills. Able to work independently.

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1.0 - 6.0 years

2 - 6 Lacs

hyderabad

Work from Office

Role- Medical Coder: We are looking to hire an experienced Coder / Sr. Coder with active coding certifications (CPC / CPC-A / CIC / CCS / COC). With strong domain expertise in CPT and ICD (diagnosis) coding, the incumbent should be able to validate the coding after reviewing all relevant medical records ensuring codes are accurate and sequenced correctly in accordance with government and insurance regulations. Working in an evolving healthcare setting, delivering innovative solutions using our shared expertise. Using opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore professional interests. Giving priority always to what is best for our clients, patients, and each other. With our proven and scalable operating model, complementing a healthcare organizations infrastructure to quickly drive sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. Responsibilities: Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes. Follow up with the provider on any documentation that is insufficient or unclear. Communicate with other clinical staff regarding documentation. Search for information in cases where the coding is complex or unusual. Receive and review patient charts and documents for accuracy. Review the previous day's batch of patient notes for evaluation and coding. Ensure that all codes are current and active. Requirements: Education Any Graduate. 1 to 7 Years experience in Medical Coding. Successful completion of a certification program from AHIMA or AAPC. Strong knowledge of anatomy, physiology, and medical terminology. Skilled in assigning ICD-10 & CPT codes. Solid oral and written communication skills. Able to work independently. Flexible to work from office and home as required by the business.

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9.0 - 14.0 years

15 - 30 Lacs

hyderabad, aurangabad, mumbai (all areas)

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Role & responsibilities Job Title: Senior Manager Quality (Medical Coding) / Manager / Assistant Manager Experience Required: If anyone interested to work for Quality from Operations can also apply Senior Manager - 12+ Years in Medical Coding (with minimum 1 Year as Manager / Sr. Manager on papers) Manager -- 10+ years in Medical Coding (with minimum 1 Year as Manager/2 yrs as Assistant Manager on papers) Assistant Manager - 7+ years in Medical Coding (with minimum 1 Year as Assistant Manager/2 yrs as Team Lead on papers) Job Location: Hyderabad / Mumbai / Aurangabad Specialties: Hyderabad: IP DRG --Senior Manager Quality / Manager / Assistant Manager Quality Mumbai: Surgery, Anaesthesia, Home Health & HCC -- --Senior Manager Quality Aurangabad: Surgery, Anaesthesia, Home Health & HCC -- --Senior Manager Quality Key Skills: Medical Coding Quality, Coding Operations, DRG, Surgery Coding, Anaesthesia Coding, Team Management, Quality Audits, Compliance Compensation: Up to 32 LPA (based on experience) -- Senior Manager Up to 24 LPA (based on experience) -- Manager Up to 20 LPA (based on experience) -- Assistant Manager Notice Period: 0 to 60 Days Interested candidates can share their resumes with HR Surya - 8125761519 Preferred candidate profile

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1.0 - 6.0 years

6 - 9 Lacs

chennai

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Coder/ Sr.Coder - IP DRG Only Certified Coders - CPC/ CIC/ CCS/ COC Location: Chennai Min. 1 Yr exp. in IP DRG coding Best Salary offered in market musthafa.ashraff@gmail.com Required Candidate profile -> Min. 1 Yr exp. in IP DRG coding -> Only Certified Coders - CPC/ CIC/ CCS/ COC -> Candidate should be from Chennai or interested to relocate Chennai Pls share to ur frnds also

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12.0 - 20.0 years

16 - 25 Lacs

hyderabad, aurangabad, mumbai (all areas)

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Job Title: Senior Manager Quality (Medical Coding) Experience Required: 12+ Years in Medical Coding (with minimum 1 Year as Manager / Sr. Manager on papers) Job Location: Hyderabad / Mumbai / Aurangabad Specialties: Hyderabad: IP DRG Mumbai: Surgery, Anaesthesia, IP DRG Aurangabad: Surgery, Anaesthesia Key Skills: Medical Coding Quality, Coding Operations, DRG, Surgery Coding, Anaesthesia Coding, Team Management, Quality Audits, Compliance Compensation: Up to 32 LPA (based on experience) Notice Period: 060 Days Interested candidates can share their resumes with HR Suvarna – 7095162832

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Exploring CIC Jobs in India

India is a growing hub for Customer Interaction Center (CIC) jobs, with many companies looking to enhance their customer service and support operations. In this article, we will explore the CIC job market in India, including top hiring locations, average salary range, career path, related skills, and interview questions for CIC roles.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These major cities in India are actively hiring for CIC roles, offering a wide range of opportunities for job seekers in this field.

Average Salary Range

The average salary range for CIC professionals in India varies based on experience level: - Entry-level: ₹3-5 lakhs per annum - Mid-level: ₹6-10 lakhs per annum - Experienced: ₹10-15 lakhs per annum

Salaries may vary depending on the company, location, and specific job role within the CIC domain.

Career Path

In the CIC field, a typical career path may include progression from: - Customer Support Executive - Senior Customer Support Executive - Team Lead - CIC Manager

Career advancement in CIC roles often involves gaining experience in handling customer interactions, managing teams, and implementing strategies to improve customer satisfaction.

Related Skills

Besides expertise in CIC operations, professionals in this field may benefit from having skills in: - Communication - Problem-solving - Time management - CRM software proficiency

These additional skills can enhance performance in CIC roles and contribute to overall career growth.

Interview Questions

Here are 25 interview questions for CIC roles, categorized by difficulty level:

  • Basic
  • What is the importance of customer service in a business?
  • How do you handle irate customers?
  • Can you explain the concept of customer satisfaction?

  • Medium

  • How do you prioritize customer inquiries?
  • Have you ever implemented a process improvement in a customer service team?
  • What metrics do you use to measure customer service success?

  • Advanced

  • Describe a challenging customer interaction you successfully resolved.
  • How would you handle a situation where a customer is dissatisfied with the service provided by your team?
  • Can you discuss a time when you had to make a difficult decision to ensure customer satisfaction?

Closing Remark

As you explore CIC job opportunities in India, remember to showcase your skills, experience, and passion for customer service during the application and interview process. With preparation and confidence, you can excel in CIC roles and contribute to the success of your organization. Best of luck in your job search!

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