6.0 - 8.0 years

0 Lacs

hyderabad, telangana, india

On-site

The Director for customer experience owns the deployment of Sutherland's quality framework in the assigned programs and partners with the business leaders, to ensure compliance to all contractual /client deliverables, continuous improvement of customer experience, talent development and deployment of Sutherland IT platforms to drive our strategic business goals. Listed below is a summary of the responsibilities, but not limited to Design and execute the Outside-In model in key strategic accounts, to generate client specific business insights to improve their client retention, issue resolution, revenue generation, etc. Continuously improve the customer satisfaction, quality, and sales KPI's, ...

Posted 3 weeks ago

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Expert - Business Excellence Merck Group

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a part of our team, you will be supporting the planning and execution of improvement initiatives using Lean and Continuous Improvement (CI) methodologies. Your responsibilities will include assisting in conducting process assessments to identify areas of improvement related to efficiency, quality, and service levels. You will also be conducting Lean workshops and Kaizen events to support operations teams, as well as problem-solving sessions for the operations team on a need basis. Furthermore, you will support the deployment of Daily Management practices across service units, including data collection, metric tracking, and visual management updates. Your role will involve facilitating the...

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Expert - Business Excellence Merck Group

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Continuous Improvement (CI) Support Specialist at our company, your role will involve supporting the planning and execution of improvement initiatives using Lean and Continuous Improvement methodologies. You will assist in conducting process assessments to identify areas of improvement related to efficiency, quality, and service levels. Your responsibilities will include conducting Lean workshops and Kaizen events to support operations teams, as well as problem-solving sessions for the operations team as needed. Key Responsibilities: - Support the deployment of Daily Management practices across service units, including data collection, metric tracking, and visual management updates. - F...

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Backend Test Automation Engineer GEETHA TECHNOLOGY SOLUTIONS PRIVATE LIMITED

2.0 - 5.0 years

3 - 6 Lacs

Chennai

Work from Office

Experience in writing clear, concise, and comprehensive test plans and test cases Knowledge of software QA methodologies, tools, and processes Fluent in Python, Git, CI methodologies Be comfortable with the concepts of an API and be used to working with it on a daily basis. Product-orientedbeing obsessed with delivering fully tested great product Company technical stack BackendPython, Flask, Rabbitmq, OpenAPI DatabasesSQL, Postgres with sqlalchemy. Document-based No SQL. ETL. InfrastructureGCP, Kubernetes, CircleCI MLPython, Torch, ClearML FrontendJS, TS, React

Posted 6 months ago

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