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3.0 - 8.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Configuration Database & CI Management, ServiceNow Hardware Asset Management (HAM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous improvement initiatives to enhance service delivery and operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management, ServiceNow Hardware Asset Management (HAM).- Strong understanding of IT service management principles and best practices.- Experience with incident management and problem resolution processes.- Familiarity with change management processes and tools.- Ability to analyze system performance and identify areas for improvement. Additional Information:- The candidate should have minimum 3 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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1.0 - 4.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Configuration Database & CI Management, ServiceNow Software Asset Management (SAM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and report on the performance of business systems to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management, ServiceNow Software Asset Management (SAM).- Strong understanding of IT service management processes and frameworks.- Experience with incident management and problem resolution techniques.- Familiarity with change management processes and tools.- Ability to analyze system performance metrics and implement improvements. Additional Information:- The candidate should have minimum 5 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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4.0 - 8.0 years

5 - 10 Lacs

gurugram

Work from Office

About The Role Key Responsibilities: Design and implement Kubernetes security features including Admission Controllers, RBAC, Pod Security Standards, Network Policies, and Secret management. Develop and maintain Infrastructure as Code using Terraform, Helm, and Ansible. Manage CI/CD pipelines using GitOps with ArgoCD. Automate deployments and monitor workloads in Kubernetes using Prometheus and Grafana. Conduct security audits, vulnerability assessments, and implement image scanning and compliance controls. Collaborate with developers and SREs to maintain secure and reliable cloud-native systems on AWS. Write and maintain scripts in Python and Shell to support automation and operational tasks. Ensure adherence to security best practices including CIS benchmarks for Kubernetes. About The Role - Grade Specific Strong hands-on experience with Kubernetes and related security features (e.g., Admission Controllers, PSPs, Network Policies). Proficiency in AWS cloud services. Hands-on experience with ArgoCD for GitOps-based delivery. Expertise in Terraform , Helm , and Ansible . Experience with monitoring and observability using Prometheus and Grafana . Strong scripting skills in Python and Shell . Experience with container security tools (e.g., image scanning, policy enforcement).

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1.0 - 4.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Configuration Database & CI Management, Servicenow Tools Administration, ServiceNow ITOM Discovery Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Activities and Responsibilities:-Configuration Management-CMDB & Asset Data Analysis-Bulk Data Loading-Queue Management for CI data management Tasks and Activities to manage lifecycle of CIs and Marriott's Asset/CI inventory-ITOM/Manual DiscoveryExperience and Qualifications:-ServiceNow Foundation-ITIL v4-ITSM Processes Knowledge-ServiceNow Foundations*Preferred:Certified Systems Administrator*Preferred:ITOM Discovery or CMDB Certifications Summary :As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ensuring operational stability. Your typical day will involve creating and implementing Requests for Change, updating knowledge base articles for effective troubleshooting, and collaborating with vendors to assist service management teams in issue analysis and resolution. You will play a crucial role in maintaining the integrity and performance of the systems you support, contributing to a seamless operational environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management, ServiceNow Tools Administration, ServiceNow ITOM Discovery.- Strong understanding of IT service management processes and best practices.- Experience with incident management and problem resolution techniques.- Familiarity with change management processes and tools.- Ability to analyze system performance metrics and implement improvements. Additional Information:- The candidate should have minimum 5 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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1.0 - 3.0 years

1 - 5 Lacs

gurugram

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualification Graduate with 15 years of education

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1.0 - 3.0 years

1 - 5 Lacs

gurugram

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 3 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve managing Configuration Databases and CI, utilizing your expertise in ServiceNow Configuration Management Database (CMDB) and exceptional communication skills to resolve client issues. Key Responsibilities:-1.Asset and CMDB Updates.2.Service request management for IMAC tickets.3.Discovery and Asset inventory reconciliation.4.Gap analysis and reporting.5.Scheduled Reporting.6.Maintain currency on policy and process documents.7.Track lease and warranty data in support of refresh as well as end of life processes. Technical Experience:-Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera Professional Attributes:-1.Minimum 4 plus years of experience ServiceNow.2.Minimum 5 plus years of experience in IT asset / CMDB management.3.Excellent written and oral communication skills Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualification Graduate with 15 years of education

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5.0 - 10.0 years

1 - 5 Lacs

gurugram

Work from Office

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As a Software/Application/Cloud Tech Support professional with 5 years of experience, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to Configuration Database & CI Management and ServiceNow Configuration Management Database (CMDB) on various platforms. Roles & Responsibilities:- Provide L1 and L2/ basic and intermediate level troubleshooting for configured services running on various platforms.- Troubleshoot and resolve issues related to Configuration Database & CI Management and ServiceNow Configuration Management Database (CMDB).- Implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.- Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication with stakeholders.- Ensure compliance with defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: Configuration Database & CI Management.- Good To Have Skills: ServiceNow Configuration Management Database (CMDB).- Strong understanding of operating system-level implementation of software solutions/vendors/brands.- Experience in providing L1 and L2/ basic and intermediate level troubleshooting.- Excellent communication and collaboration skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Configuration Database & CI Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Gurugram office. Qualification Graduate with 15 years of education

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5.0 - 10.0 years

3 - 7 Lacs

mumbai

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Role:Application Support Engineer Project Role Description:Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills: Configuration Database & CI Management Good to Have Skills: ServiceNow Configuration Management Database (CMDB) Job Requirements:'', Key Responsibilities:1Manage data with tables in the CMDB and Assets and its Data Sources2Plans and manages a population of the Configuration Management System, including discovery and other data import methods3Configure efficient Identification and Reconciliation4Monitor CMDB health and resolve conflicts between authoritative data sources5Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs6Configure, develop, enhance, and implement application mapping Technical Experience:1Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera2Good to have - MID Server configurations for Integrations data pull3Good to have - Customizes ServiceNow configuration, including custom scripts Professional Attributes:1Minimum 4-5 years of experience ServiceNow2Minimum 5 years of experience in IT asset / CMDB management3Experience in IT Asset Management process and operational delivery environment4Excellent communication and presentation skills5Excellent communication interpersonal skills. Educational Qualification:Graduate with 15 years of education Additional Info:Flexible Working hours Qualification Graduate with 15 years of education

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a ServiceNow SAMPro Developer with 4+ years of experience, you will be responsible for implementing SAMPro for major publishers such as VMWare, Redhat, and Microsoft. Your role will involve managing the lifecycle of Asset Management, creating process documents, and analyzing data to generate dashboards for senior management. You will also participate in regular meetings with clients to document their requirements. Your expertise will include knowledge of ServiceNow Tickets (Tasks, Incident, Change request) and the ability to create and manage CI (Assets, Server) in ServiceNow. Additionally, you will be expected to create Knowledge Articles, establish a harvesting process for hardware, and identify opportunities for cost savings and process efficiencies within asset management processes. Collaboration with procurement and finance teams to ensure proper accounting and financial reporting of assets will be a key aspect of your role. You will also need to stay updated on trends and developments in asset management practices, technology, and regulations, making recommendations for improvements when necessary. Driving the establishment and monitoring of key performance indicators (KPIs) and metrics to measure and report on asset management performance will be essential. A strong understanding of Hardware Asset Management (HAM) and Software Asset Management (SAM) principles, processes, and best practices is required to excel in this role.,

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3.0 - 8.0 years

1 - 5 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Collaborate with cross-functional teams to enhance system performance.- Document client issues and resolutions for future reference.- Stay updated on industry trends and best practices for continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Strong understanding of ITIL framework.- Experience in incident and problem management processes.- Knowledge of IT service management tools.- Hands-on experience in configuration management databases (CMDB). Additional Information:- The candidate should have a minimum of 3 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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1.0 - 4.0 years

4 - 8 Lacs

gurugram

Work from Office

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ensuring operational stability throughout the organization. Your typical day will involve collaborating with different teams, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting effectiveness. You will also work closely with vendors and service management teams to analyze and resolve issues, contributing to a seamless operational environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Strong understanding of incident management processes and tools.- Experience with change management frameworks and methodologies.- Ability to analyze complex problems and develop effective solutions.- Familiarity with service management platforms and ticketing systems. Additional Information:- The candidate should have minimum 7.5 years of experience in Configuration Database & CI Management.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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0.0 - 1.0 years

2 - 3 Lacs

noida

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Assist in developing and maintaining web applications using Node.js. Work with Nest.js and Express.js frameworks to design and implement robust back-end services. Implement real-time features using WebSockets/Sockets.io. Work with MongoDB and apply Redis for caching and performance optimization. Collaborate with the team on GitHub for version control and code management. Utilize AWS services for deployment and cloud-based solutions. Contribute to front-end development using Next.js. Explore and work with Go (Golang) for certain projects (preferred). Participate in the development and management of CI/CD pipelines. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domains has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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0.0 - 1.0 years

2 - 3 Lacs

gurugram

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Assist in developing and maintaining web applications using Node.js. Work with Nest.js and Express.js frameworks to design and implement robust back-end services. Implement real-time features using WebSockets/Sockets.io. Work with MongoDB and apply Redis for caching and performance optimization. Collaborate with the team on GitHub for version control and code management. Utilize AWS services for deployment and cloud-based solutions. Contribute to front-end development using Next.js. Explore and work with Go (Golang) for certain projects (preferred). Participate in the development and management of CI/CD pipelines. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domains has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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0.0 - 1.0 years

2 - 3 Lacs

faridabad

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Assist in developing and maintaining web applications using Node.js. Work with Nest.js and Express.js frameworks to design and implement robust back-end services. Implement real-time features using WebSockets/Sockets.io. Work with MongoDB and apply Redis for caching and performance optimization. Collaborate with the team on GitHub for version control and code management. Utilize AWS services for deployment and cloud-based solutions. Contribute to front-end development using Next.js. Explore and work with Go (Golang) for certain projects (preferred). Participate in the development and management of CI/CD pipelines. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domains has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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0.0 - 1.0 years

2 - 3 Lacs

ghaziabad

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Assist in developing and maintaining web applications using Node.js. Work with Nest.js and Express.js frameworks to design and implement robust back-end services. Implement real-time features using WebSockets/Sockets.io. Work with MongoDB and apply Redis for caching and performance optimization. Collaborate with the team on GitHub for version control and code management. Utilize AWS services for deployment and cloud-based solutions. Contribute to front-end development using Next.js. Explore and work with Go (Golang) for certain projects (preferred). Participate in the development and management of CI/CD pipelines. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domains has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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5.0 - 8.0 years

7 - 11 Lacs

bengaluru

Work from Office

Mandatory Skill - Azure Devops Required skills - - Implement/manage CI/CD pipelines - Automate provisioning with IaC (Terraform, ARM) - Monitor and optimize resources - Ensure high availability and reliability - Collaborate with development teams - Azure infrastructure and services - CI/CD tools (Azure DevOps, Jenkins) - IaC (Terraform, ARM templates) - Monitoring and cost optimization - DevOps practices - Collaboration and troubleshooting Mandatory Skills: Azure DevOps.Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Bengaluru

Work from Office

> Azure Devops > www.wipro.com Expereience - 7 - 12 years Location - Bangalore / Hyderabad / Pune / Chennai / Coimbatore / Greater Noida Mandatory Skill - Azure Devops Required skills - - Implement/manage CI/CD pipelines - Automate provisioning with IaC (Terraform, ARM) - Monitor and optimize resources - Ensure high availability and reliability - Collaborate with development teams -Azureinfrastructure and services - CI/CD tools (AzureDevOps, Jenkins) - IaC (Terraform, ARM templates) - Monitoring and cost optimization - DevOps practices - Collaboration and troubleshooting Mandatory Skills: Azure DevOps. Experience: 5-8 Years.

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3.0 - 8.0 years

1 - 5 Lacs

Bengaluru

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Collaborate with cross-functional teams to enhance system performance.- Document client issues and resolutions for future reference.- Stay updated on industry trends and best practices for continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Strong understanding of ITIL framework.- Experience in incident and problem management processes.- Knowledge of IT service management tools.- Hands-on experience in configuration management databases (CMDB). Additional Information:- The candidate should have a minimum of 3 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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0.0 - 1.0 years

2 - 3 Lacs

Noida

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Assist in developing and maintaining web applications using Node.js. Work with Nest.js and Express.js frameworks to design and implement robust back-end services. Implement real-time features using WebSockets/Sockets.io. Work with MongoDB and apply Redis for caching and performance optimization. Collaborate with the team on GitHub for version control and code management. Utilize AWS services for deployment and cloud-based solutions. Contribute to front-end development using Next.js. Explore and work with Go (Golang) for certain projects (preferred). Participate in the development and management of CI/CD pipelines. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domains has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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0.0 - 1.0 years

2 - 3 Lacs

Ghaziabad

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Assist in developing and maintaining web applications using Node.js. Work with Nest.js and Express.js frameworks to design and implement robust back-end services. Implement real-time features using WebSockets/Sockets.io. Work with MongoDB and apply Redis for caching and performance optimization. Collaborate with the team on GitHub for version control and code management. Utilize AWS services for deployment and cloud-based solutions. Contribute to front-end development using Next.js. Explore and work with Go (Golang) for certain projects (preferred). Participate in the development and management of CI/CD pipelines. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domains has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Assist in developing and maintaining web applications using Node.js. Work with Nest.js and Express.js frameworks to design and implement robust back-end services. Implement real-time features using WebSockets/Sockets.io. Work with MongoDB and apply Redis for caching and performance optimization. Collaborate with the team on GitHub for version control and code management. Utilize AWS services for deployment and cloud-based solutions. Contribute to front-end development using Next.js. Explore and work with Go (Golang) for certain projects (preferred). Participate in the development and management of CI/CD pipelines. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domains has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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0.0 - 1.0 years

2 - 3 Lacs

Faridabad

Work from Office

Selected Intern's Day-to-day Responsibilities Include. Assist in developing and maintaining web applications using Node.js. Work with Nest.js and Express.js frameworks to design and implement robust back-end services. Implement real-time features using WebSockets/Sockets.io. Work with MongoDB and apply Redis for caching and performance optimization. Collaborate with the team on GitHub for version control and code management. Utilize AWS services for deployment and cloud-based solutions. Contribute to front-end development using Next.js. Explore and work with Go (Golang) for certain projects (preferred). Participate in the development and management of CI/CD pipelines. About CompanyAt Lifease Solutions LLP, we believe that design and technology are the perfect blend to solve any problem and bring any idea to life. Lifease Solutions is a leading provider of software solutions and services that help businesses succeed. Based in Noida, India, we are committed to delivering high-quality, innovative solutions that drive value and growth for our customers. Our expertise in the finance, sports, and capital market domains has made us a trusted partner for companies around the globe. We take pride in our ability to turn small projects into big successes, and we are always looking for ways to help our clients maximize their IT investments

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2.0 - 7.0 years

4 - 8 Lacs

Gurugram

Work from Office

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Additionally, you will collaborate with vendors and assist service management teams with issue analysis and resolution. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve incidents and problems in business system components.- Create and implement Requests for Change (RFC) to enhance operational stability.- Update knowledge base articles to facilitate effective troubleshooting.- Collaborate with vendors to address technical issues.- Assist service management teams in analyzing and resolving issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Strong understanding of ITIL framework.- Experience with incident and problem management processes.- Good To Have Skills: Knowledge of IT service management tools. Additional Information:- The candidate should have a minimum of 2 years of experience in Configuration Database & CI Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability. Your role will require a deep understanding of the products to accurately diagnose issues and design effective resolutions, contributing to the overall success of our operations. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Good To Have Skills: Experience with IT service management tools.- Strong understanding of application support processes and methodologies.- Familiarity with database management and configuration practices.- Ability to communicate technical information clearly to non-technical stakeholders. Additional Information:- The candidate should have minimum 0-2 years of experience in Configuration Database & CI Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 2 months ago

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15.0 - 20.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, addressing their concerns with precision, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide support and maintain high-quality service, while also leveraging your deep product knowledge to interpret client issues and design effective resolutions. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Strong analytical and problem-solving abilities.- Excellent verbal and written communication skills.- Ability to work collaboratively in a team environment.- Familiarity with software applications and systems. Additional Information:- The candidate should have minimum 0-2 years of experience in Configuration Database & CI Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 2 months ago

Apply
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