Assistant Manager - Sales- India Tata Communications Limited

0.0 years

0 Lacs

delhi, india

On-site

Job Description Responsible for executing customer success management strategy (customer retention, churn mitigation and driving adoption and consumption of services) by building and maintaining relationships with customers & handling escalations and special requests of customers related to aspects like performance, quality and improvements with the objective of enhancing customer experience. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business. Responsibilities Manage the customer life cycle customer onboarding, engagement and service adoption Work with cross functional teams- Professio...

Posted 1 week ago

AI Match Score

Apply

Sr Manager - Sales- India Tata Communications

0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description ?Drive Customer Success through enhanced customer experience with the objective of protecting and enhancing revenue through effective renewals, churn mitigation and driving adoption and consumption of services. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on...

Posted 1 week ago

AI Match Score

Apply

Associate Customer Advocate New Relic

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be joining a global team at New Relic dedicated to shaping the future of observability. As a member of the Customer Advocate team, your role will involve a focus on customer success, support, and sales methodologies to drive positive business outcomes for customers and the company. Your main responsibilities will include: - Retention: - Handling renewals proactively and reactively - Mitigating churn both proactively and reactively - Adoption: - Conducting onboarding processes - Performing health checks - Providing customer education and enablement through 1-to-many engagements - Expansion: - Transitioning customers off the legacy platform and increasing ACR at renewal time - Driving...

Posted 1 month ago

AI Match Score

Apply

Core Customer Success Manager - APAC Remote

0.0 years

0 Lacs

india

Remote

About Remote Remote is solving modern organizations biggest challenge navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious,...

Posted 2 months ago

AI Match Score

Apply

CUSTOMER SUCCESS OFFICER Farmizen Solutions

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The position is based in Bangalore and as a member of the customer success team, you will be responsible for various tasks. This includes proactively identifying and resolving issues related to Farmizen subscriptions, addressing customer queries through in-app chat, monitoring churn risks, developing strategies to mitigate churn, and coordinating with field officers to ensure smooth communication between customers and the field team. Proficiency in at least one of Kannada, Tamil, or Telugu, along with excellent written and verbal communication skills in English, is preferred. To express your interest in this role, please send an email to join@farmizen.com and initiate the conversation.,

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.