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5.0 - 8.0 years
15 - 20 Lacs
ahmedabad, surat
Work from Office
We are looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. H...
Posted 1 week ago
13.0 - 17.0 years
0 Lacs
karnataka
On-site
As an SMB Success Account Manager, your main role will be to build and maintain strong relationships with US small business clients. This will involve consistent and meaningful engagement with clients, focusing on account growth, client retention, and identifying cross-sell and upsell opportunities. Key Responsibilities: - Maintain regular engagement with US SMB clients and business owners - Drive successful product implementation and adoption - Provide proactive account support and address client concerns - Monitor account health and take necessary actions - Facilitate client training sessions and document feedback - Coordinate with internal teams to ensure smooth operations - Analyze churn...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Role Overview: At SAP, the role of the CFO is expanding as organizations navigate rapid geopolitical changes impacting the global economy. The Global Finance & Quote-to-Cash Consumption Office is being established to drive customer success by empowering Customer Success Managers with training, resources, and strategic support. As a team member, you will focus on driving adoption & consumption of Finance and Quote-to-Cash products, improving customer satisfaction, and creating lasting value while reducing churn. Key Responsibilities: - Execute key programs driving customer adoption and feature utilization - Strengthen customer relationships through targeted outreach and advocacy programs - An...
Posted 1 week ago
6.0 - 10.0 years
8 - 11 Lacs
gurugram, delhi / ncr
Work from Office
Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we grow and scale! Rol...
Posted 2 weeks ago
3.0 - 7.0 years
8 - 12 Lacs
pune
Work from Office
Lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support additional value from our extensive line of solutions Assist and manage the client relationship through each of the lifecycle stages of Adopt, Expand and Renew Help clients achieve faster time to value through onboarding and usage training, explore opportunities to expand existing and leverage other services, contribute to sales with upsell opportunities and minimize churn Improve customer experience through ensuring that product ...
Posted 2 weeks ago
3.0 - 7.0 years
8 - 12 Lacs
vadodara
Work from Office
Lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support additional value from our extensive line of solutions.. Assist and manage the client relationship through each of the lifecycle stages of Adopt, Expand and Renew. Help clients achieve faster time to value through onboarding and usage training, explore opportunities to expand existing and leverage other services, contribute to sales with upsell opportunities and minimize churn.Improve customer experience through ensuring that produ...
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As the Workplace Services Operations Leader at bp India, you will be responsible for overseeing and standardizing operations across the Pan India sub region. Your role will involve various aspects such as facilities management, churn, minor projects, and landlord liaison. **Key Responsibilities:** - Standardizing and delivering Workplace Services across the Pan India sub region - Ensuring delivery against desired outcomes and exceeding financial targets - Communicating and securing approval on performance ratings - Leading and conducting quarterly/annual reviews - Managing shared services and collaborating with platform subject matter experts - Overseeing Ops Command Centre for transport, he...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As an Executive Finance & Accounts at the company, your role will be crucial in managing billing, invoicing, revenue reporting, and financial reconciliation activities. Your attention to detail and proactive approach will ensure the accuracy, timeliness, and transparency of the financial operations, benefiting both customer relationships and internal stakeholders. Key Responsibilities: - Generate and issue accurate invoices to clients based on subscription plans, usage data, and contract terms. - Ensure timely billing for new customers, renewals, expansions, and adjustments. - Monitor and track outstanding invoices; promptly resolve any discrepancies. - Maintain up-to-date billing records, e...
Posted 3 weeks ago
1.0 - 5.0 years
7 - 11 Lacs
noida, navi mumbai, bengaluru
Work from Office
JD Heres a practical, role-focused skill set and supporting guidance for a Telesales and Retention Team Leader. Sections cover core competencies, measurable KPIs, tools/tech proficiency, hiring/interview prompts, coaching/training focus, and quick tips for day-to-day leadership. Core competencies - Leadership & people management: ability to coach, motivate, develop and hold representatives accountable; lead by example on calls. - Sales strategy & execution: create call scripts, campaigns, upsell/cross-sell plans, and retention offers that align with targets and margins. - Customer retention expertise: knowledge of churn drivers, win-back techniques, lifecycle-based retention tactics and loya...
Posted 4 weeks ago
9.0 - 14.0 years
8 - 13 Lacs
chennai, coimbatore, bengaluru
Hybrid
Job Location-chennai Role: Key Account Manager Role & responsibilities KEY TASKS Responsible for growing and leading active partnership with named large corporate customers. Proactively focus on long-term customer relationship development and profitable growth via new services and business expansion geographically Proactively developing co-operation with the customers and can build solutions that support customers' business, thus bringing added value and excellent customer experience to the customers. Need to be able to analyze customer information, such as their businesses, values and strategies, and to determine and lead required actions, by taking advantage of our organization and its kno...
Posted 1 month ago
3.0 - 8.0 years
9 - 12 Lacs
noida, gurugram, delhi / ncr
Work from Office
Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
Role Overview: You will be responsible for designing and executing end-to-end customer engagement strategies to drive acquisition, adoption, retention, and expansion for RateGain's SaaS products, including UNO and RevAI. Your role will involve establishing and scaling a lifecycle marketing function, integrating ABM, intent data, cross-sell, and product education to accelerate revenue growth and customer value realization. Key Responsibilities: - Build and continuously refine multi-touch customer journeys (acquisition, retention, expansion) to ensure seamless and personalized engagement at every stage. - Leverage customer intent data, behavioral signals, and segmentation to deliver relevant, ...
Posted 1 month ago
3.0 - 8.0 years
8 - 12 Lacs
bengaluru
Work from Office
What youll do Your core job is to own our international customer relationships , make them successful and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our international customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our international customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a servi...
Posted 1 month ago
9.0 - 14.0 years
9 - 13 Lacs
hyderabad
Work from Office
Greetings from Vitelglobal Communications Pvt Ltd!!! Job Title: Sales Manager - Retention & Growth Shift Timings : 6:30 PM to 3:30 AM IST Company: Vitel Global Communications Pvt. Ltd. Location: Begumpet, Hyderabad About the Role: Vitel Global Communications is looking for a results-oriented Sales Manager with a strong focus on customer retention and growth . The ideal candidate will lead sales efforts, manage client relationships, and implement retention strategies to reduce churn and drive long-term customer value in the VoIP/telecom space. Key Responsibilities: Drive B2B sales of VoIP solutions and manage end-to-end sales cycles Develop strategies to reduce churn and boost customer loyalt...
Posted 1 month ago
7.0 - 10.0 years
25 - 35 Lacs
jaipur
Work from Office
We're looking for a dynamic professional to monitor zonal sales data, forecast revenue, and develop action plans. Recruit, train, and manage teams. Track performance metrics, drive sales via incentives, and gather market feedback. Secure opportunities, conduct presentations, and ensure timely closures. Oversee payment collection and process adherence, with regular performance reviews. Monitor and analyze key zonal data, including sales figures, personnel productivity, client status, and receivables. Accurately forecast weekly, monthly, quarterly, and yearly revenue streams. Identify opportunities and challenges, develop action plans to achieve sales targets, and present sales reports. Recrui...
Posted 1 month ago
4.0 - 7.0 years
0 - 0 Lacs
noida
Remote
Job Title: Customer Success Analyst Location: India Employment Type: Full-Time Experience Level: Mid-Level (Minimum 2 Years Experience) Reports to: Head of Customer Success About Us Raindrop Systems Inc. is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, Raindrop rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. At Raindrop We're passionate about helping our customers succeed and are looking for a dedicated Customer Success Analyst to join our team and help drive user satis...
Posted 1 month ago
4.0 - 9.0 years
7 - 15 Lacs
chennai
Work from Office
Dear All, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Customer Success Advisor / Business Partner. We are seeking skilled and detail-oriented Customer Success Specialists (Specialist in International Markets, Preferably US and UK Market) with 5 - 8 years of experience in Customer Success. Location: Nungambakkam, Chennai Shift: US Shift (6.30 PM to 3.30 AM) Work Days: Monday to Friday Purpose of the Job: As Customer Success Business Partner (CSBP) - you will be a trusted advisor for our key customers and strategic service partners. You will be a key bridge to help them maximize the use of our school management software and ensure our d...
Posted 1 month ago
5.0 - 10.0 years
8 - 10 Lacs
chennai
Work from Office
1. Responsible for implementation of the retention process in the company 2. Improve daily productivity and efficiency of team 3. Listen to voice of customers to improve quality of calls and provide inputs to the team and organization Required Candidate profile 1. Min. 5 - 7 Yrs in Collection & Retention process in Telecom/ Banking industry 2. Large team handling, Strong negotiation, communication skills 3. Fluency in English and Tamil language is must
Posted 1 month ago
1.0 - 4.0 years
2 - 2 Lacs
navi mumbai
Work from Office
C3 *COMMS required * DAY SHIFT ROTATIONAL - Any day shift of 9 hours with a 1 hour break- 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff Required Candidate profile HR - AMCAT - OPS - CLIENT (Amcat with SVAR score of 60 is mandatory before client round) Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Perks and benefits Centralized Pick up and drop Thane station
Posted 1 month ago
2.0 - 4.0 years
5 - 7 Lacs
navi mumbai
Work from Office
General Insurance company- Bangalore and Mumbai Process - Retention looking for min 2 year of exp in Sales/ Retention! salary up to 7 Lacs, 6 days of working, Shift Day any 2 days off.. Looking for Female Candidates
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
navi mumbai
Work from Office
Minimum 2years in sales experience required same HSc Passed required. 2Rotational week off. Age 24 to 40year max. salary will be25k to 35k per month Depends on Previous salary.
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
navi mumbai
Work from Office
Minimum 2years in sales experience required same HSc Passed required. 2Rotational week off. Age 24 to 40year max. salary will be25k to 35k per month Depends on Previous salary.
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
navi mumbai
Work from Office
Minimum 2years in sales experience required same HSc Passed required. 2Rotational week off. Age 24 to 40year max. salary will be25k to 35k per month Depends on Previous salary.
Posted 1 month ago
1.0 - 4.0 years
2 - 2 Lacs
mumbai suburban
Work from Office
C3 *COMMS required * DAY SHIFT ROTATIONAL - Any day shift of 9 hours with a 1 hour break- 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff Required Candidate profile HR - AMCAT - OPS - CLIENT (Amcat with SVAR score of 60 is mandatory before client round) Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Perks and benefits Centralized Pick up and drop Thane station
Posted 1 month ago
2.0 - 4.0 years
5 - 7 Lacs
mumbai suburban
Work from Office
General Insurance company- Bangalore and Mumbai Process - Retention looking for min 2 year of exp in Sales/ Retention! salary up to 7 Lacs, 6 days of working, Shift Day any 2 days off.. Looking for Female Candidates
Posted 1 month ago
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