1.0 - 5.0 years

0 Lacs

karnataka

On-site

You will be part of a fast-growing local business marketing platform called Zoca, helping salons, spas, and wellness businesses attract, convert, and retain more clients through AI-powered tools. As an Account Manager, you will serve as the frontline connection for customers seeking assistance, requiring a passion for customer care, strong communication skills, and proactive problem-solving abilities. Your primary responsibility will be ensuring seamless and satisfying experiences for customers using Trackman products, providing support via phone, email, or chat. **Key Responsibilities:** - Respond promptly to customer inquiries with professionalism and empathy, via phone and email. - Educat...

Posted 2 weeks ago

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Billing Analyst Vendasta

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Billing Analyst at our company, your role will be crucial in ensuring seamless, accurate, and timely billing operations while providing critical insights that enhance business decisions. You will have the opportunity to drive efficiencies and improve cross-functional collaboration, contributing to the financial health and growth of the organization. Key Responsibilities: - Collaborate with finance and accounting teams to align billing with financial reporting and reconciliation efforts - Create recurring billing dashboards and ad hoc reports using Excel, Google Sheets, or BI tools with embedded AI features - Use AI-based pattern detection tools to identify anomalies in MRR, churn, and u...

Posted 1 month ago

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Retention Specialist Dr. Vaidya's by RPSG Group

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a Retention Marketing Specialist, your primary responsibility will be to develop and implement multi-channel retention strategies aimed at enhancing repeat engagement. This will involve effectively utilizing various channels such as email, SMS, in-app messaging, and push notifications to drive customer retention. Key Responsibilities: - Segment users based on behavior and demographics to create personalized marketing campaigns tailored to different stages of the customer journey. - Analyze customer behavior, churn patterns, and campaign performance to continuously optimize communication strategies. - Develop and manage customer lifecycle flows including onboarding, reactiva...

Posted 1 month ago

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Manager - AI / Data Analytics Golden Opportunities

14.0 - 22.0 years

40 Lacs

mumbai, bengaluru

Work from Office

Lead AI and data analytics initiatives focused on marketing, campaign performance, and customer engagement. Drive Social & CRM analytics including A/B testing, segmentation, churn analysis, and personalization. Design and deliver insightful dashboards and reports using SQL, Power BI, and Tableau. Perform market and trend analysis to provide actionable insights Manage and mentor a team of 10 -20 FTEs, ensuring delivery excellence, productivity, and governance. Contact Person - Divya R Email - rdivya@gojobs.biz

Posted 2 months ago

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Assistant Manager Customer Lifecycle Management Ketto

3.0 - 4.0 years

2 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Key Responsibilities Develop and implement retention marketing strategies to reduce churn and increase customer lifetime value Analyze customer behavior and data to uncover insights that improve retention efforts Design and execute multi-channel campaigns (email, WhatsApp, SMS, in-app) with targeted, personalized messaging Collaborate with product, sales, and customer support to align efforts and improve customer experience Use A/B testing to measure and optimize campaign effectiveness Leverage marketing automation tools (e.g., CleverTap) for triggered and behavior-based campaigns Monitor retention KPIs with the data analytics team to guide decision-making Stay up to date on customer retenti...

Posted 4 months ago

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Data & Reporting Analyst (Consultant) Jobuss Resources

1.0 - 2.0 years

4 - 5 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

Collect, analyze campaign data for winback/monetisation. Build Excel/Tableau dashboards, generate insights, coordinate with teams, and improve reporting efficiency. Required Candidate profile Grad 1–2 yrs exp in data/reporting, preferably telecom. Skilled in Excel, Tableau, data visualization, and analysis. Strong logic, communication, and understanding of telecom KPIs like churn and ARPU.

Posted 6 months ago

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