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4 - 8 years
6 - 9 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hi, We are hiring for the Leading ITES Company for YouTube Handling - Team Lead Role. Job Description: Monitor and maintain the YouTube TV Operations within SLAs Communicate and handle escalated issues and work closely with YouTube TV internal, XFN teams and vendors/providers to resolve network/video issues. Audit team members work quality and provide feedback where necessary Experience with workflow/process based tool i.e. CRM, ticketing tool etc. Strong knowledge and experience with live TV and live sports Strong computer skills with experience with Chrome, Google Suite, and Google Apps Strong experience with varied devices such as Mobile (IOS & Android),iPads, Tablets, Smart TVs, Xbox etc Must have the ability to pay attention to live streams for long-periods of time and attune yourself to cues in live streams signally the starts and ends of programs Experience of Managing Partners and interaction with business users EDUCATION AND WORK EXPERIENCE High school diploma or equivalent (minimum) 4+ years professional experience 1+ years in a leadership/management position directly managing people and process Worked in a live operations/time sensitive environment; ie. call center, help desk, network operations Key Skills: a) 4+ years professional experience in monitor and maintain the YouTube TV Operations b) Minimum 1 years in a Team Lead position c) Experience with live TV and live sports d) Any Graduate / Under Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 518
Posted 2 months ago
4 - 8 years
6 - 9 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hi, We are hiring for the Leading ITES Company for YouTube Handling - Team Lead Role. Job Description: Monitor and maintain the YouTube TV Operations within SLAs Communicate and handle escalated issues and work closely with YouTube TV internal, XFN teams and vendors/providers to resolve network/video issues. Audit team members work quality and provide feedback where necessary Experience with workflow/process based tool i.e. CRM, ticketing tool etc. Strong knowledge and experience with live TV and live sports Strong computer skills with experience with Chrome, Google Suite, and Google Apps Strong experience with varied devices such as Mobile (IOS & Android),iPads, Tablets, Smart TVs, Xbox etc Must have the ability to pay attention to live streams for long-periods of time and attune yourself to cues in live streams signally the starts and ends of programs Experience of Managing Partners and interaction with business users EDUCATION AND WORK EXPERIENCE High school diploma or equivalent (minimum) 4+ years professional experience 1+ years in a leadership/management position directly managing people and process Worked in a live operations/time sensitive environment; ie. call center, help desk, network operations Key Skills: a) 4+ years professional experience in monitor and maintain the YouTube TV Operations b) Minimum 1 years in a Team Lead position c) Experience with live TV and live sports d) Any Graduate / Under Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 518
Posted 2 months ago
3 - 6 years
5 - 8 Lacs
Pune
Work from Office
Role & responsibilities Feed the chromium/passivation baths to bring them to the right concentration level. Gives the chrome plating baths water to maintain the chromium level established by technological standards. Inspects the purchased chrome/passivation system Check that the machine's working parameters comply with the technical specifications. After the chrome plating process is finished, check the chrome coating. Preferred candidate profile We seek at least 2 or 3 years of experience in a similar process in steel , chemical or auto-component industry. Product expertise; Quality control expertise; Specific technical expertise in the production process and related environmental risks; Autonomy; Proactivity; Analytical skills; Problem Solving; Suitability for handling products. Perks and benefits Transport Facility from Pune City Canteen + Meal Facility Mediclaim Facility Competitive Policies for employees Opportunity to work with Global leaders
Posted 2 months ago
1 - 6 years
2 - 7 Lacs
Bengaluru
Work from Office
Job description We have a vacancy with below details, Role : Team member Experience -1-6 Notice Period : Immediate Joiners to 60 days Interview Mode : Virtual Work Mode : WFO Shift : night shifts (Must have ) Role & responsibilities I. JOB SUMMARY Monitoring of live and non-live video using in-house tools and dashboard Adjusting boundaries of events as content schedule shifts (events run long or short) Check & handle emails, chats, tickets and requests from Customer internal teams and vendors/providers Ensure programs, cases, posts or tickets are handled within SLAs Unique ID findings in the third party database based on partner Metadata Daily tickets handling to triage the issues as per the given instructions Communicate with Client SPOC effectively with good articulation when required QA data preparation during new partner onboardings Daily/Weekly report submission Monitor and maintain the Operations within SLAs II. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Monitor and fix Customer TV schedule, Audio/Video issues within SLA Communicate and handle escalated issues and work closely with Customer internal, XFN teams and vendors/providers to resolve network/video issues Maintain active awareness of multiple simultaneous video feeds with meticulous attention to detail Escalate and communicate issues on time Perform other duties as assigned by management Manage all metadata requests as primary workflow, will be cross trained in 2 other workflows as secondary workflow Suggest workflow improvements based on practical implementation JOB SPECIFICATIONS III. WORK EXPERIENCE 2 -3 years of professional experience Prior experience in a live operations/time sensitive environment Willing to work in weekends and late evening/night shifts (Must have) Work Location - Bagmane Constellation Business Park - Mahadevapura, Bangalore 100% Work from office This is a BPO project and not IT IV. KNOWLEDGE, SKILLS AND ABILITIES Strong knowledge and experience with TV (live TV preferred) Strong knowledge of and interest in live sports (preferred) Good computer skills with experience with Chrome, Google Docs, and Google Apps Ability to triage, route issues to appropriate teams and follow defined processes Multi-tasking skills and ability to complete high priority tasks in a timely manner Must have the ability to pay attention to live streams for long-periods of time and attune yourself to cues in live streams signally the starts and ends of programs Able to perform basic troubleshooting and data gathering by asking relevant questions Good oral and written communication skills, ability to articulate network and video issues
Posted 2 months ago
3 - 7 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Senior Process Manager Roles and responsibilities: Design, develop, and maintain WordPress websites and applications, ensuring optimal performance, security, and scalability. Managing the website back-end including database and server integration. Deployment of website to staging and production environment Update Create and customize WordPress themes and plugins from scratch or by modifying existing ones. Write clean, efficient, and maintainable code following best practices and coding standards. Troubleshoot and resolve complex issues related to WordPress sites, plugins, themes, and integrations. Designing and implementing new features and functionality Establishing and guiding the websites architecture Work with front-end technologies (HTML, CSS, JavaScript) and back-end technologies (PHP, MySQL). Integrate third-party APIs, tools, and services into WordPress sites. Collaborate with the design and UX teams to implement responsive and visually appealing website designs. Mentor and guide junior developers, providing technical support and code reviews Stay up-to-date with the latest trends, tools, and technologies in WordPress development. Optimize websites for speed, security, SEO, and user experience. Ensure cross-browser compatibility and mobile responsiveness. Manage server-side configurations and collaborate with DevOps or system administrators to ensure seamless deployment. Designing and building the website front-end. Technical and Functional Skills Bachelors Degree with 10+ years of experience of WordPress development. Should have worked on at least 2 projects. Strong understanding of PHP back-end development Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery Experience building user interfaces for websites and/or web applications Experience designing and developing responsive design websites Familiarity with deployment tools (e.g., Docker, Jenkins). Experience with cloud hosting providers (AWS, Google Cloud, etc.). Comfortable working with debugging tools like Firebug, Chrome inspector, etc. Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers Ability to convert comprehensive layout and wireframes into working HTML pages Knowledge of how to interact with RESTful APIs and formats (JSON, XML) Proficient understanding of code versioning tools such as Git, SVN, and Mercurial
Posted 2 months ago
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