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5.0 - 7.0 years
5 - 9 Lacs
mumbai, pune, chennai
Work from Office
Key Responsibilities: Hands-on experience with Data Center Network routing, switching technologies, and protocols including TCP/IP, IPv4, IPv6, BGP, OSPF, and ISIS . Proficient knowledge in firewall concepts, configuration, and management of firewalls such as Palo Alto and Checkpoint . Hands-on troubleshooting experience with Data Center and Enterprise-based wired and wireless network hardware platforms ( Nexus, Cisco Wi-Fi, Arista Wi-Fi ) and architectures. Expertise in configuring, troubleshooting, and managing network load balancers like F5 and Netscaler . Proficient knowledge in IPv4, IPv6 addressing & subnetting , IP Address Management, and DNS concepts & troubleshooting . Competent in network voice infrastructure, including Cisco Unified Communication troubleshooting and management . Solid understanding of SDN concepts and troubleshooting. Experience working with Service Provider Teams for issues related to WAN circuits and BGP. Collaborate with partner support teams, including TAC support teams of principal vendors like Cisco and Palo Alto. Serve as a technical escalation point for L1-level NOC . Execute the MoP (Method of Procedure) in executing changes or troubleshooting issues. Demonstrate strong oral and written communication skills, with the ability to articulate network issues effectively. Maintain expertise in network troubleshooting tools and monitoring platforms. Exhibit a high sense of urgency while maintaining composure under pressure. Be a team-oriented, quick learner, and adaptable to changes. Credentials and Experience: Industry-standard certifications preferred (e.g., CCNP ). 5-7 years of experience in Network Operations teams.
Posted 2 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
mumbai, pune, chennai
Work from Office
Position Overview: We are seeking a skilled and motivated EUC Engineer with strong expertise in managing Windows and Mac endpoints. The ideal candidate will play a key role in supporting and owning the end-user computing environment, coordinating with various domain teams to ensure seamless management of network and server infrastructures. This role requires excellent communication skills, a proactive approach to managing office inventory, and the ability to provide high-quality support to leadership teams. Key Responsibilities: Manage and support Windows and Mac endpoints across the organization, ensuring optimal performance and security. Collaborate effectively with network, server, and other domain teams to maintain and troubleshoot infrastructure components. Provide dedicated support to leadership teams, addressing their technical needs promptly and professionally. Take ownership of the end-user computing environment, driving continuous improvement and adherence to standards. Manage and maintain office hardware and software inventory, ensuring accurate records and timely procurement. Communicate clearly and effectively with stakeholders at all levels, fostering strong working relationships. Document support cases, solutions, and best practices to enhance team knowledge and service quality.
Posted 2 weeks ago
4.0 - 7.0 years
7 - 11 Lacs
mumbai, pune, chennai
Work from Office
Provide support for complex or specialized application or infrastructure tasks, incidents, changes, and requests. Coordinate and manage changes to the production environment, ensuring safety and reliability while working with an agile mindset. Lead the operational implementation and maintenance of complex IT infrastructure and application projects. Troubleshoot and resolve advanced and complex system, service, application, and network/connectivity issues. Provide guidance, training, and mentorship to junior team members and new team members. Identify and drive efforts for automation initiatives to improve efficiency. Identify system performance enhancements, propose solutions, and implement improvements. Address monitoring and alerting issues, including updating thresholds, creating new monitors, and resolving problematic alerts. Manage compliance activities such as access and password management, ensuring adherence to all policies and procedures. Handle escalated incidents from other tiers or teams, quickly triaging and remediating issues to minimize business impact.
Posted 2 weeks ago
5.0 - 7.0 years
4 - 8 Lacs
mumbai, pune, chennai
Work from Office
Key Responsibilities: Hands-on experience with Data Center network routing, switching technologies, and protocols including TCP/IP, IPv4, IPv6, BGP, OSPF, and ISIS. Proficient knowledge in firewall concepts, configuration, and management of firewalls such as Palo Alto and Checkpoint. Hands-on troubleshooting experience with Data Center and Enterprise-based wired and wireless network hardware platforms (Nexus, Cisco Wi-Fi, Arista Wi-Fi) and architectures. Proficient knowledge in configuring, troubleshooting, and managing network load balancers such as F5 and Netscaler. Strong expertise in IPv4, IPv6 addressing & subnetting, IP address management, and DNS concepts & troubleshooting. Good knowledge of network voice infrastructure, including Cisco Unified Communication troubleshooting and management. Solid understanding of SDN concepts and troubleshooting. Experience working with Service Provider teams for issues related to WAN circuits and BGP. Collaboration with partner support teams, including TAC support teams of principal vendors like Cisco and Palo Alto. Serve as a technical escalation point for L1-level NOC. Execute MoP for changes or troubleshooting issues. Strong oral and written communication skills with the ability to articulate network issues effectively. Expertise in network troubleshooting tools and monitoring platforms. Maintain a high sense of urgency while staying composed under pressure. Team-oriented, quick learner, and adaptable to changes. Credentials and Experience: Industry-standard certifications preferred (e.g., CCNP). 5-7 years of experience in Network Operations teams.
Posted 2 weeks ago
5.0 - 7.0 years
1 - 4 Lacs
mumbai, pune, chennai
Work from Office
Senior Network Engineer - Tier II Support Services: Hands on Experience with Data Center Network Routing, Switching technologies and protocols including TCP/IP, IPv4, IPv6, BGP, OSPF, ISIS Proficient Knowledge in Firewalling concepts, configuration and management of firewalls like Palo Alto, Checkpoint Hands on troubleshooting experience with Data Center and Enterprise based Wired and Wireless networks hardware platforms (Nexus, Cisco Wi-Fi, Arista Wi-Fi) and architectures, Proficient knowledge in configuring, troubleshooting and managing the network load balancers like F5, Netscalar Proficient knowledge in IPv4, IPv6 addressing & subnetting, IP Address management and DNS concepts & troubleshooting. Good in network voice infrastructure like Cisco Unified communication troubleshooting and management. Good understanding in SDN concerts and troubleshooting, Experience working with Service Provider Teams for faults with WAN Circuits, BGP issues. Experience working with partner support teams including the TAC support teams of principal vendors like Cisco, Palo Alto etc Serve as a technical escalation point for L1 -level NOC. Execute the MoP in executing change or troubleshooting an issue. Good oral and written communication skills, ability to articulate network issues. Strong knowledge of network troubleshooting tools, and monitoring platforms. Maintain a high sense of urgency while staying cool under pressure. Team-oriented, quick learner and adapt to changes. Credentials and Experience Industry standard certifications preferred (Ex: CCNP). 5-7 Years' experience in Network Operations teams.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai, pune, chennai
Work from Office
Hands-on Experience Data Center Network Routing, Switching technologies and protocols including TCP/IP, IPv4, IPv6, BGP, OSPF, ISIS. Firewalling concepts, configuration, and management of firewalls like Palo Alto, Checkpoint. Troubleshooting experience with Data Center and Enterprise-based Wired and Wireless network hardware platforms (Nexus, Cisco Wi-Fi, Arista Wi-Fi) and architectures. Knowledge and Skills Proficient in executing the MoP for configuring, troubleshooting, and managing network load balancers like F5, Netscaler. IPv4, IPv6 addressing & subnetting, IP Address management, DNS concepts & troubleshooting. Experience working with Service Provider Teams for faults related to WAN Circuits, BGP issues. Collaborating with partner support teams, including TAC support teams of principal vendors like Cisco, Palo Alto, etc. Ability to execute the MoP for changes or troubleshooting issues. Strong oral and written communication skills, with the ability to articulate network issues effectively. Good knowledge of network troubleshooting tools and monitoring platforms. Personal Attributes Maintain a high sense of urgency while staying cool under pressure. Team-oriented, quick learner, and adaptable to changes. Credentials and Experience Industry-standard certifications preferred (e.g., CCNA). 3-5 years' experience in Network Operations teams
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You are an exceptional, innovative, and passionate individual seeking to grow with NTT DATA. As a Security ArchitectTechnical Solutions Arch. Sr. Specialist - Network Security-Firewall, based in Noida, Uttar Pradesh (IN-UP), India (IN), you will play a vital role in the Network Security domain. As a key team member, you will handle projects independently, focusing on preparing firewall migration designs and new data center build designs in compliance with client standards. Your responsibilities include conducting research, troubleshooting issues, and ensuring careful planning and deployment to avoid any business outage or downtime. You must have a minimum of 12 years of industry experience, with 5 to 7 years specifically in networking. Proficiency in Checkpoint, Palo Alto, Juniper, and ASA Firewalls is essential, while hands-on experience with these devices will be advantageous. Additionally, you should possess knowledge of routing protocols such as BGP, OSPF, EIGRP, and RIP, along with troubleshooting skills. Your role will also involve interacting with business and applications teams, providing suggestions for process improvements, and implementing best practices with the Delivery Team. Proficiency in Microsoft Office products, strong IT/Technical skills, advanced communication abilities, and a good understanding of technology risk management and information security principles are required. NTT DATA, a global innovator of business and technology services, is committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA offers diverse expertise in more than 50 countries and collaborates with a robust partner ecosystem. If you are ready to contribute to a leading provider of digital and AI infrastructure, NTT DATA is the place for you. Visit us at us.nttdata.com for more information.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
noida, uttar pradesh
On-site
You will support complex network connectivity architectures by developing, designing, configuring, implementing, and maintaining detailed network engineering strategies/solutions that meet and/or exceed capability, flexibility, scalability, performance, and reliability objectives for a variety of large projects, across multiple technologies, within your technical area of expertise. It is essential to provide technical leadership to team/vendor/contractor resources, ensuring viability of designs, flawless execution, and seamless transition into the production environment and maintenance for ongoing BAU activities. Responsibilities: - Independently and in a team environment, perform Medium/highly complex assignments. - Lead proper execution of network changes & updates in accordance with corporate security policies to meet business requirements. - Responsible for network performance monitoring and able to lead troubleshooting complex network-related issues in a logical manner. - Research, recommend, and establish innovative solutions supporting service availability targets with proper capacity planning that scale with the business growth. - Identify monitoring gaps and work with product owners to develop alerting targeting a proactive approach to Incident prevention. - Collaborate with all Information Technology (IT) disciplines. - Create, maintain, and update documentation with the most relevant information. - Serve as an escalation resource during major incidents and outages as needed. - Perform other special projects and duties as assigned. - Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades. - Collaborate with team members to ensure project scoping activities are aligned with architectural objectives. - Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies. - Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business. Required Qualifications: - Bachelor's degree in computer science or related field; or equivalent work experience. - Minimum 4-7 years of relevant networking experience required. - Strong analytical and customer service abilities. - Ability to communicate and articulate technical information across various organizational levels. - Strong thought leadership abilities and a highly innovative problem solver. - Ability to coach and mentor experienced Network staff. Preferred Qualifications: - Working knowledge of Cisco Platforms: Routing and Switching (ISR/ASR/Nexus/Catalyst), wireless, ACI, Meraki, SDWAN, ISE - Working knowledge in security devices Firewalls - Palo Alto, Cisco, Checkpoint F5 - Big IP, Infoblox - DNS, DHCP, NTP - Cloud Networking - AWS, Azure - Network monitoring, NetFlow, capacity management - Packet Broker Gigamon - Packet capture and analysis - Gigastor, Wireshark - Automation & scripting About Our Company Ameriprise India LLP has been providing client-based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S.-based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning, and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Full time Timings (8:00p-4:30a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology,
Posted 2 weeks ago
7.0 - 9.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced Senior Network Security consultant professional to join our team in In this role, you will play Senior Network Security consultant Roles and responsibilities . Design and provision network security policies with required zero trust principles. . Design, Implement and maintain Network security technologies (Network / Service Segmentation) for on-premises, container and cloud environment. . Document High-level and Low-level network designs and procedures . Run product evaluation and proof of concepts on emerging network technologies. . Liaison with vendor on product issues including design, features, and defects. . Support packaging, testing and deployment of agents using enterprise deployment tools. . Troubleshoot complex network environments and providing detailed analysis and remediations. . Coordinates activities with other system areas and vendors, and deals with network security systems planning, upgrading, monitoring, testing, and servicing. . Work with Project Manager to understand the priority on different projects and complete tasks in timely manner. . Implement network solutions aligned to organizational standard and meet regulatory requirements. . Provides knowledge transfer with teammates through formal team training sessions, brown bags, and mentoring of other team members. . Apply technical expertise in implementing efficiencies and creating strategies to better detect and respond to cyber incidents by prioritizing mitigation actions Requirements . Excellent understanding of IT Infrastructure, knowledge and hands-on technical experience, including: . Min 7-9 years of experience in design and implementation of Network segmentation strategies for on-premises, cloud and/or container environment using leading firewall technologies such as checkpoint, ASA or Host-based firewalls (Illumio & Guardicore) in large and complex environment. . Strong exposure to security frameworks, and technologies such as IDS/IPS, web application security, vulnerability scanners, network security, cybersecurity, and anti-malware systems. . Should have experience with Linux platform administration and Python. . Experience with modern agile software delivery practices such as scrum, version control, continuous integration and delivery (CI/CD), DevOps . Excellent network troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time. . Ability to work in fast paced environment with and changing priorities . Able to support aggressive delivery timelines without compromising on quality Poses Excellent communication and writing skills You'll achieve more when you join HSBC HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by - HSBC Software Development India
Posted 2 weeks ago
5.0 - 8.0 years
20 - 25 Lacs
bengaluru
Work from Office
Position Purpose The engineer/developer is working closely with his team members and business teams to develop features according to a requirement. He must also ensure that developments are aligned with best practices and monitor what has been promoted on higher environments. Production or tests environments supports activities are also part of the position (job monitoring, issues solving, ) Responsibilities Direct Responsibilities - Firewalling -- Apply modification on ARVAL Firewall policies (add/remove/edit Firewall policies, Manage NAT rules). Apply modification on ARVAL Firewalls (add L3 interfaces, Vlans, manage routes). Patch ARVAL Firewalls (deploy security Hotfixes) in non business Hour. Ensure L2 support in case of incident and assist ARVAL users to identify flow related blocking points. Technologies (Checkpoint, Fortinet) - Load-Balancing Deploy VIPS according to Arval standard. Deploy or renew certificate (public/internal) on a monthly basis to avoid certificate incident. Ensure L2 support in case of incident and assist ARVAL users to identify VIP related blocking points. Technology F5 and Citrix Netscaler - Proxy Deploy whitelist and blacklist according to Security requirement. Ensure L2 support in case of incident and assist ARVAL users to identify Proxy related blocking points. Technology Trellix Webgateways - Routing/switching Implement routes if required. Provide and configure switchports if required. Ensure L2 support in case of incident and assist ARVAL users to identify routing/switching blocking points. Technology Cisco Nexus 9K (VPC) Contributing Responsibilities - Incident contribution. Assist the incident management team and be first point of contact for Arval network related incident. Technical & Behavioral Competencies Be autonomous on his asset (Senior to expert level) and motivated on the daily tasks. Be an active member of the squad (often multi-technologies). Be proactive by raising alerts when its flagged, try to understand the global context and suggest how to solve an issue (without focusing only on his subpart). it will also help to understand better the rest of the team (who will not necessarily work on the same tool) Be able to provide proofs that developments are matching to the requirement (tests cases) Have proper communication with the Business. (English language) Have some knowledge regarding deployment/versioning tools (Ansible, Refapp ) Have some knowledge on project tracking software (Jira, Snow, Tufin) Have some knowledge regarding monitoring tools (Dynatrace, ) Provide his technical expertise to suggest optimization and technical enhancements Specific Technical skills required for this role: Past experiences managing Checkpoint Firewall (VSX, R81.20) Past experiences managing F5 load balancers (LTM module). Experience in Citrix netscaler is a plus Past experiences managing Proxy (Mcafee/trellix web gateways) Past experiences managing Cisco switchs(Vlan management VPC configuration). Experiences in HP/Comware switchs is a plus Specific Qualifications (if required) Skills Referential Behavioural Skills : Attention to detail / rigor Adaptability Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a candidate with 5 years of experience, your responsibilities will include monitoring network traffic to detect DDoS attack patterns at both Layer 3 and Layer 7. You will be expected to mitigate volumetric attacks such as TCP SYN floods, UDP floods, and amplification attacks. Additionally, configuring and optimizing Akamai WAF to prevent OWASP Top 10 threats and other vulnerabilities will be a crucial part of your role. Implementing Akamai Guardicore Micro segmentation for Zero Trust Security is another key responsibility. You will need to apply rate limiting, filtering, and access control mechanisms to prevent malicious traffic effectively. Collaboration with ISPs and stakeholders to mitigate large-scale cyber threats will be essential. Furthermore, conducting post-attack forensic investigations, root cause analysis (RCA), and handling ZTNA, SWG, CASB, and SSE skills (Checkpoint, Palo Alto, Zscaler) are tasks that you will be expected to carry out. If you are passionate about cybersecurity and have the required skills, we encourage you to apply now to be a part of our dynamic team.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
About the Company Cloud4C Services is a visionary Cloud Managed Services Provider (MSP) recognized in Gartner's Magic Quadrant (2021). With expertise in multi-cloud migration, management, and disaster recovery, we offer zero data loss guarantees and military-grade security under a single SLA. Operating in 25 countries, we cater to 4000+ global enterprises, including 60 Fortune 500 firms. As certified partners with Azure, AWS, GCP, and Oracle Cloud, we drive seamless digital transformation through our award-winning Hybrid Managed Services model. About the Role We are in search of a Lead Network & Security Engineer proficient in Cloud Hyperscalers (OCI/GCP) to oversee the design, implementation, and maintenance of secure, scalable, and resilient network architectures. The ideal candidate will possess a track record of leading technical teams, spearheading network and security projects, and ensuring adherence to enterprise standards and cloud best practices. Responsibilities Lead the development, deployment, and maintenance of enterprise-grade network & security solutions across OCI/GCP and hybrid environments. Design and oversee firewalls, VPNs, load balancers, IDS/IPS, routing, switching, and cloud-native security tools. Establish and enforce network security policies, compliance standards, and best practices. Collaborate with cloud architects, DevOps, and application teams to ensure secure and optimized connectivity. Take charge of incident response, troubleshooting, and root-cause analysis for network/security incidents. Mentor and provide guidance to junior engineers, promoting knowledge sharing and technical advancement. Assess and integrate new network and security technologies to bolster the organization's cloud security posture. Qualifications Possess 8+ years of IT Infrastructure experience with a focus on network & security engineering. Demonstrate expertise in Hyperscalers (OCI/GCP), encompassing VCN/VPC, subnets, routing, peering, cloud firewalls, and cloud-native security services. Show proficiency in Cisco, Juniper, Checkpoint, Palo Alto, and Fortinet technologies. Hands-on experience with SD-WAN, Zero Trust Network Access (ZTNA), and cloud security tools. Expertise in TCP/IP, DNS, DHCP, VPN, MPLS, BGP, OSPF, SSL/TLS, IPSec. Familiarity with IAM, SIEM, SOAR, endpoint security, and compliance frameworks (ISO 27001, PCI-DSS, GDPR, etc.). Possess exceptional troubleshooting skills to address complex incidents. Previous experience in team leadership or technical lead roles. Required Skills 8+ years of IT Infrastructure experience focusing on network & security engineering. Proven expertise in Hyperscalers (OCI/GCP), covering VCN/VPC, subnets, routing, peering, cloud firewalls, and cloud-native security services. Strong knowledge of Cisco, Juniper, Checkpoint, Palo Alto, and Fortinet technologies. Hands-on experience with SD-WAN, Zero Trust Network Access (ZTNA), and cloud security tools. Expertise in TCP/IP, DNS, DHCP, VPN, MPLS, BGP, OSPF, SSL/TLS, IPSec. Familiarity with IAM, SIEM, SOAR, endpoint security, and compliance frameworks (ISO 27001, PCI-DSS, GDPR, etc.). Exceptional troubleshooting skills with the ability to resolve intricate incidents. Previous involvement in team leadership or technical lead positions. Preferred Skills Hold certifications such as OCI Architect, Google Professional Cloud Network Engineer, CCNP Security, CISSP, or equivalent. Experience in multi-cloud networking and hybrid cloud security. Knowledge of automation/scripting (Python, Terraform, Ansible) for network operations.,
Posted 3 weeks ago
8.0 - 12.0 years
25 - 30 Lacs
mumbai
Work from Office
Position Purpose The main activities of the Head iNet is to manage, maintain, implement and promote secured, robust, stable, redundant, Network Security infrastructure. Explore, evaluate and propose latest technologies in security domain. Lead BAU team for operational activities, any critical incident or task. The person will lead the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities - Technical & Behavioral Competencies The iNet engineer acts as escalation point for technical issues regarding iNet technology platforms and works jointly with other infrastructure teams for delivering projects and implementing required changes in the iNet technology platforms as well as keeping the platform up. The iNet team supports the following technologies: - Firewall Systems (Checkpoint & Fortinet) - Global Traffic Managers (F5) - Load Balancers (F5 & AVI networks) - SSL Accelerators (F5) - DNS/DHCP (Infoblox) - Proxies (SkyHigh Web Gateway & Bluecoat) - HSM Appliances (Entrust) The technical environment of this position is as follows. Proven track record in at least two of these is required: Firewalls : Advanced knowledge of concepts relating to firewall platforms and related network environments (platform architecture, topologies, protocols...). Operational experience of Fortinet and Checkpoint technologies appreciated. Proxies : Strong familiarity of http and SSL/TLSs protocols, and mastery of concepts related to proxy technology (functional scope and purpose, traffic intermediation and security stack...). Operational experience of SkyHigh and Bluecoat technologies appreciated. Load-balancing : Strong familiarity of load-balancing concepts (topologies, platform architecture, load-balancing algorithms & parameters...) and DNS/GSLB load-balancing. Experience with F5 technology appreciated. DNS/DHCP : Familiarity of concepts and architectures relating to DNS, DHCP and IPAM. Operational experience of Infoblox technology appreciated. Remote access : Familiarity of concepts and protocols related to end-user VPNs (both IPSEC & SSL). Operational knowledge of Cisco ASA/FTD platforms appreciated. Administration : Operational knowledge of monitoring software (Zabbix / solarwinds / HPOO / Dynatrace...) and protocols (mostly SNMP). Ability to use, repurpose, troubleshoot, and possibly develop administration scripts (python, bash, perl). Operational experience of Ansible use for automation & deployment. The key responsibilities for this role are: Adapt and maintain standard firewall, load-balancer, proxy and DDI architectures and ensure supporting documentation is accurate. Maintain platforms (software and hardware lifecycle management) for all technology described above. Define & deliver vision and roadmap in collaboration with the head office. Prioritize teams backlogs based on objectives and work at hand. Leads vendor relationships with owned technologies. Interacts with stakeholders across the organization to understand their security needs and expectations. Ensure that all systems are properly monitored and manage alerts when they happen. Ensure that all asset referential are kept up to date, and manage remediation when reconciliation shows some gaps Expected profile: 8+ years of hands-on field experience in the iNet technical scope. Ability to work efficiently under pressure in high-stress incident situations. Demonstrate leadership experience with large, complex programmes, and deeply technical global expert. Seasoned technology leader with rich experience of leading engineering teams. Oral and written fluency in English. Specific Qualifications (if required) B.E or Equivalent CCNP (Routing & Switching)
Posted 3 weeks ago
5.0 - 10.0 years
8 - 18 Lacs
bengaluru
Work from Office
Your Career You will work firsthand with our valued customers to address their complex postsales concerns where analysis of situations or data requires an indepth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both nontechnical and technical professionals. You will regularly participate in technical discussions with multifunctional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, email, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and followups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc. Travel may be required to customer sites in the event of a critical situation to expedite resolution Work shoulder to shoulder with the Sales and Sales Engineering Teams Qualifications Your Experience BS/MS or equivalent experience or equivalent military experience required 5+ years of deep technical knowledge and technical support with a strong customer focus or related experience Advanced certifications such as CCIE/JNCIE/ CISSP an advantage Excellent written and spoken communication skills, strength with establishing relationships Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required Excellent interpersonal skills and the ability to work well independently and in a team Selfdisciplined, selfmanaged, selfmotivated and strong sense of ownership, urgency, and drive Passionate to learn, understand, and dissect new technology stack quickly on own Strong project management, time management, and organizational skills Strong analytical skills for interpreting business requirements and translating them into technical specifications Profound knowledge in networking protocols such as TCP/IP, BGP4 (multihoming), OSPF (multiarea), ISIS, Multicast, VOIP Expert working knowledge in the operation of Ethernet LAN switching protocols and standards including, VLANs, VLAN aggregation Experience with security (IPSEC, SSLVPN, NAT, GRE) Prior experience in similar vendor Technical Support Centers Experience with Authentication Protocols a plus (Radius / TACACS) Strong history of deploying, maintaining, and troubleshooting multivendor (Cisco, Checkpoint, Juniper, Fortinet) firewall environments PANW firewalls and VMSeries A plus Excellent problem solving, critical thinking, communication, and teamwork skills Ability to clearly articulate technical issues to both technical and nontechnical audiences, and explain their impact on business Additional Information The Team Our technical support team is essential to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it just evolves. Our technical team provides the behind-the-scenes support to meet our customer's needs. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting every day transactions in the digital environment. It means we're good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently.
Posted 3 weeks ago
5.0 - 10.0 years
8 - 18 Lacs
bengaluru
Work from Office
Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support to customers and partners T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks Provide configurations, troubleshooting, and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Preparing detailed RCA documents for official submissions to customers Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Working with engineering on filling bugs and working with product teams on feature requests Working on Hot / Risk technical escalations from the region or other theaters Lead case swarming and training sessions for frontline teams Willing to work in flexible and varying shift times, including weekends and evenings Qualifications Qualifications More than 5 years of customer-facing technical support experience Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.) Experience working with Firewall Central Management Systems Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar) Working knowledge of Security services (IDS/IPS, Firewalls etc.) Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required Excellent English written and verbal communication skills are required Experience with Windows , Linux and MAC OS is a plus (Debugging, Editing Registries, Plist etc.) Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus Willing to work in flexible and varying shift times including weekends and evenings is a plus Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesnt stop once they sign it evolves. As threats and technology change, we stay in step to accomplish our mission. Youll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised in fact, youll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Posted 3 weeks ago
5.0 - 9.0 years
14 - 15 Lacs
kolkata, mumbai, new delhi
Work from Office
Corning Technologies is looking for Junior Network Security Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results
Posted 3 weeks ago
5.0 - 10.0 years
10 - 14 Lacs
bengaluru
Work from Office
Your Career As a Platinum Support Engineer, you will work firsthand with our valued Platinum customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. The type of Customer purchasing our Platinum Service is those who manage critical infrastructures and do require guaranteed response times as well as enhanced services for their mission-critical systems. Platinum is the first step towards offering a truly differentiated level of support starting with our high profile and largest customers. Your Impact Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Provide technical services around Cloud and Network Security technologies, troubleshooting and best practices observations to customers Meet enhanced response SLAs for customers who purchase our Platinum Support Offering Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Work directly with ETAC and Engineering to get customer issues resolved Have a thorough understanding of software release and bug cycles Conduct multi-vendor troubleshooting Has visibility across the entire organization and Executive Leadership Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem-solving guides, etc. Qualifications Your Experience 5+ years related experience Required experience with TCP IP Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required In-depth experience in routing and switching (OSPF, BGP, VLAN) Experience with security (IPSEC, SSL-VPN, NAT, GRE) Prior experience in similar vendor Technical Support Centers Experience with Authentication Protocols a plus (LDAP/SAML/Radius / TACACS) Excellent written and verbal communication skills Knowledge of VM and multi cloud environment is good to have Experience with Cisco, Checkpoint, Juniper (NetScreen), Fortinet products, ZScaler a plus Advanced certifications such as CCIE/JNCIE/PCNSE - an advantage Flexibility to work shift hours as required, including afternoons, evenings, and weekends Shift timings: 6:30AM - 3:30 PM Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesnt stop once they sign it evolves. As threats and technology change, we stay in step to accomplish our mission. Youll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised in fact, youll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Your Career You will work firsthand with our valued customers to address their complex postsales concerns where analysis of situations or data requires an indepth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both nontechnical and technical professionals. You will regularly participate in technical discussions with multifunctional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, email, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and followups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc. Travel may be required to customer sites in the event of a critical situation to expedite resolution Work shoulder to shoulder with the Sales and Sales Engineering Teams Qualifications Your Experience BS/MS or equivalent experience or equivalent military experience required 5+ years of deep technical knowledge and technical support with a strong customer focus or related experience Advanced certifications such as CCIE/JNCIE/ CISSP an advantage Excellent written and spoken communication skills, strength with establishing relationships Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required Excellent interpersonal skills and the ability to work well independently and in a team Selfdisciplined, selfmanaged, selfmotivated and strong sense of ownership, urgency, and drive Passionate to learn, understand, and dissect new technology stack quickly on own Strong project management, time management, and organizational skills Strong analytical skills for interpreting business requirements and translating them into technical specifications Profound knowledge in networking protocols such as TCP/IP, BGP4 (multihoming), OSPF (multiarea), ISIS, Multicast, VOIP Expert working knowledge in the operation of Ethernet LAN switching protocols and standards including, VLANs, VLAN aggregation Experience with security (IPSEC, SSLVPN, NAT, GRE) Prior experience in similar vendor Technical Support Centers Experience with Authentication Protocols a plus (Radius / TACACS) Strong history of deploying, maintaining, and troubleshooting multivendor (Cisco, Checkpoint, Juniper, Fortinet) firewall environments PANW firewalls and VMSeries A plus Excellent problem solving, critical thinking, communication, and teamwork skills Ability to clearly articulate technical issues to both technical and nontechnical audiences, and explain their impact on business Additional Information The Team Our technical support team is essential to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it just evolves. Our technical team provides the behind-the-scenes support to meet our customer's needs. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Posted 3 weeks ago
5.0 - 10.0 years
12 - 16 Lacs
bengaluru
Work from Office
Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support to customers and partners T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks Provide configurations, troubleshooting, and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Preparing detailed RCA documents for official submissions to customers Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Working with engineering on filling bugs and working with product teams on feature requests Working on Hot / Risk technical escalations from the region or other theaters Lead case swarming and training sessions for frontline teams Willing to work in flexible and varying shift times, including weekends and evenings Qualifications More than 5 years of customer-facing technical support experience Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.) Experience working with Firewall Central Management Systems Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar) Working knowledge of Security services (IDS/IPS, Firewalls etc.) Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required Excellent English written and verbal communication skills are required Experience with Windows , Linux and MAC OS is a plus (Debugging, Editing Registries, Plist etc.) Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus Willing to work in flexible and varying shift times including weekends and evenings is a plus Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesnt stop once they sign it evolves. As threats and technology change, we stay in step to accomplish our mission. Youll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised in fact, youll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Posted 3 weeks ago
5.0 - 10.0 years
8 - 13 Lacs
bengaluru
Work from Office
Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support to customers and partners T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks Provide configurations, troubleshooting, and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Preparing detailed RCA documents for official submissions to customers Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Working with engineering on filling bugs and working with product teams on feature requests Working on Hot / Risk technical escalations from the region or other theaters Lead case swarming and training sessions for frontline teams Willing to work in flexible and varying shift times, including weekends and evenings Qualifications More than 5 years of customer-facing technical support experience Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.) Experience working with Firewall Central Management Systems Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar) Working knowledge of Security services (IDS/IPS, Firewalls etc.) Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required Excellent English written and verbal communication skills are required Experience with Windows , Linux and MAC OS is a plus (Debugging, Editing Registries, Plist etc.) Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus Willing to work in flexible and varying shift times including weekends and evenings is a plus Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus
Posted 3 weeks ago
5.0 - 10.0 years
8 - 13 Lacs
bengaluru
Work from Office
You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical issues, release review and upgrade planning, and a quarterly business review. As part of the Prisma SDWAN support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualified critical issues Respond to user-reported issues in adherence to established Service Level Agreements Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback into the development process on customer-reported product problems Document actions to effectively communicate information internally and to customers Facilitate root cause investigations and manage the implementation of corrective and preventative measures Be the subject matter expert on core technologies of Palo Alto Networks product line File bug reports with the engineering team and develops test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle Facilitate the hiring and onboarding process with technical screens, train new hires on technical and soft skills, and enable process and tools knowledge for readiness Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides Travel to customer sites in the event of a critical situation to expedite resolution as required Qualifications Your Experience Minimum of 5 years of network security experience along with strong communication and customer service skills In depth, hands on network troubleshooting skills Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF, EIGRP), branch, and DataCenter Architectures Expertise with Remote Access VPN solutions and tunneling protocols (IPSEC, GRE, PKI & SSL/TLS, DNS, DHCP) Knowledge of SD-WAN Architectures is preferred Experience with Multi-factor Authentication Protocols (2FA, RADIUS, LDAP, AD, CAC cards, tokens etc.) Working knowledge of Security services (IDS/IPS, Firewalls etc.) Virtualization experience (AWS, Azure, VMWare, OpenStack) Experience with Windows, Linux, and Mac OS is a plus (Debugging, Editing Registries, Plist etc.) Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus The ability to independently debug broad, complex and unique networks with mixed media and protocols is required Excellent written and verbal communication skills BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience required Excellent written and verbal communication skills Willingness to work outside of normal business hours, including weekends (As business needs dictates)
Posted 3 weeks ago
7.0 - 9.0 years
11 - 16 Lacs
gurugram
Work from Office
Role Description Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies. Analyse traffic logs, system health alerts, and security events using diagnostic tools. Guide users on best practices for perimeter defence, intrusion prevention, and remote access. Work with customers to resolve device performance, failover, and HA setup issues. Contribute internal knowledge base articles and suggest improvements to existing documentation. Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs. Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed. Technical Skills Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc Strong understanding of routing protocols: OSPF, BGP, EIGRP etc Hands-on experience with WatchGuard Firebox, or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint etc). IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis. Exposure to Syslog, SNMP, and basic scripting for automation/log parsing. Proficiency with CRM tools like Salesforce or Zendesk. Nice-to-have skills WatchGuard Certified System Professional (WCSP Firebox) or any firewall certifications. CompTIA Network+ / Security+ Cisco CCNA Security Qualifications. Qualifications 7 to 9 years of relevant work experience in Network Security product. BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university
Posted 3 weeks ago
1.0 - 3.0 years
5 - 9 Lacs
gurugram
Work from Office
Role Description Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies. Analyse traffic logs, system health alerts, and security events using diagnostic tools. Guide users on best practices for perimeter defence, intrusion prevention, and remote access. Work with customers to resolve device performance, failover, and HA setup issues. Contribute internal knowledge base articles and suggest improvements to existing documentation. Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs. Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed. Technical Skills Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc Strong understanding of routing protocols: OSPF, BGP, EIGRP etc Hands-on experience with WatchGuard Firebox, or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint etc). IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis. Exposure to Syslog, SNMP, and basic scripting for automation/log parsing. Proficiency with CRM tools like Salesforce or Zendesk. Nice-to-have skills WatchGuard Certified System Professional (WCSP Firebox) or any firewall certifications. CompTIA Network+ / Security+ Cisco CCNA Security Qualifications Qualifications 1 to 3 years of relevant work experience in Network Security product. BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university
Posted 3 weeks ago
3.0 - 5.0 years
0 Lacs
bengaluru, karnataka, india
On-site
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Global Service Owner for Network Service Your roles and responsibilities: The Network Security Engineer will implement, and optimize comprehensive network security solutions to protect the organization's global IT infrastructure. This role focuses on leveraging Zero Trust principles, advanced firewall technologies, SASE frameworks, and IDS/IPS systems to safeguard critical assets and ensure compliance with regulatory standards. The ideal candidate will have deep technical expertise in network security, a strategic mindset, and the ability to align security solutions with business objectives in a complex, multi-vendor environment. The work model for the role is #LI-Hybrid This role is contributing to the IS Services in Bangalore Location. You will be mainly accountable for: Global IS Network Solutions Engineer, focused on designing, supporting network infrastructure and maintenance. Core Responsibility - Network Implementation & support: Design, Deploy and configure network devices like routers, switches, firewalls, and wireless access points for LAN, WAN, and software defined networks SD-LAN, SDWAN, SD-Datacenter. Network Maintenance: Monitor performance, troubleshoot connectivity issues, and perform regular maintenance to ensure network reliability and efficiency. Automation Support: Use tools like Ansible, Python, or PowerShell to automate network tasks such as configuration updates and monitoring. Security Operations: Implement and maintain security measures, including firewalls, VPNs, and intrusion detection systems, to ensure network security. Collaboration & Documentation: Work with architects and IT teams on projects, and maintain accurate records of configurations and troubleshooting procedures. Qualifications: Bachelor's degree in computer science or related field 3-5 years of network engineering experience with 1-2 years in automation and security . Technical Skills & Certifications: Proficient in routing & switching, DNS, network devices (Cisco, HPE Aruba, Checkpoint, etc) familiar with automation and security tools preferred certifications include CCIE, CompTIA Network COBIT Good Communication skills. More about us Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable ,reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for. We value people from different backgrounds. Could this be your story Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process. We never ask for money from job applicants. For current open positions you can visit our career website and apply. Please refer to detailed recruitment fraud caution notice using the link .
Posted 3 weeks ago
3.0 - 5.0 years
4 - 6 Lacs
gurugram
Work from Office
Job Title: Pre-Sales Engineer Security Location: Gurgaon Experience: 35 Years Joining: Immediate joiners highly preferred Job Summary We are seeking a dynamic Pre-Sales Engineer – Security with strong technical expertise in network & cyber security solutions . The candidate will work closely with sales and technical teams to design and present security solutions, handle product positioning, create BOQ estimations, and engage with customers to ensure successful solution adoption. Key Responsibilities Provide pre-sales technical support and expertise in customer meetings, presentations, and demonstrations. Design security solutions based on customer requirements across Cisco, Check Point, Palo Alto, and other technologies. Deep understanding of Firewall, SSE (Security Service Edge), SASE (Secure Access Service Edge), and Cybersecurity concepts . Prepare and validate Bill of Quantity (BOQ) , solution proposals, and technical documentation. Work with sales teams to position product portfolio effectively to meet client business objectives. Participate in customer workshops, RFP/RFI responses, and solution designing . Ensure competitive positioning of solutions and assist in proof of concept (POC) implementations when needed. Stay updated with emerging security technologies and industry trends . Required Skills & Qualifications Bachelor’s Degree in IT/Computer Science/Electronics or equivalent. 3–5 years of proven experience in Pre-Sales Engineering / Security Solution Designing . Strong knowledge of: Cisco Security Solutions Check Point & Palo Alto Firewalls SSE / SASE frameworks Cybersecurity concepts & frameworks Experience in preparing technical solution documents, proposals, and BOQ estimations . Excellent presentation and communication skills to interact with technical and non-technical stakeholders. Ability to translate business requirements into technical solutions . Preferred Certifications Cisco Security (CCNP Security / CCIE preferred) Palo Alto Networks (PCNSE) Check Point CCSA/CCSE Any relevant Cybersecurity certifications (CISSP, CISM, etc.)
Posted 3 weeks ago
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