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3 - 6 years
4 - 9 Lacs
Bengaluru
Work from Office
Job Description Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Nexus Switch Administrator - Level 2 Support Technology | Checkpoint Firewall Administrator - Level 2 Support Technology | Cisco WLAN Administrator - Level 2 Support Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specialist / CCNP Security / CCNP Wireless / RCPE Professional-Level Certification in WAN Optimization / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Follow-through and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipment's and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process Location India - Bangalore
Posted 1 month ago
5 - 10 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will engage in resolving client issues and ensuring system functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication with clients Implement system enhancements Conduct system testing and troubleshooting Professional & Technical Skills: Must To Have Skills: Proficiency in Palo Alto Networks Firewalls Strong understanding of network security principles Experience in firewall configuration and management Knowledge of VPN technologies Hands-on experience in troubleshooting network issues Additional Information: The candidate should have a minimum of 5 years of experience in Palo Alto Networks Firewalls. This position is based at our Gurugram office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
11 - 13 years
50 - 55 Lacs
Noida, Kolkata, Chennai
Work from Office
Dear Candidate, We are hiring a Network Security Engineer to secure and monitor enterprise network infrastructure. Great for engineers who love working with firewalls, VPNs, and intrusion prevention. Key Responsibilities: Configure firewalls, IDS/IPS, and VPNs Monitor network traffic for anomalies and threats Perform vulnerability scans and penetration tests on network devices Develop and enforce network security policies Required Skills & Qualifications: Proficiency with firewall and IDS/IPS platforms (Cisco ASA, Palo Alto, Snort) Strong networking fundamentals (TCP/IP, routing, switching) Experience with SIEM tools (Splunk, ELK, QRadar) Bonus: CCNP Security, CISSP certification Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 1 month ago
5 - 7 years
10 - 15 Lacs
Mumbai
Work from Office
Roles and Responsibilities : Design, implement, and maintain network infrastructure using Cisco ASA firewalls and Checkpoint firewalls. Troubleshoot complex network issues related to routing, switching, and firewall configuration. Collaborate with cross-functional teams to identify and resolve technical problems affecting business operations. Develop documentation for network architecture designs, configurations, and troubleshooting procedures. Job Requirements : 5-7 years of experience in networking with expertise in Cisco ASA firewalls and Checkpoint firewalls. Strong understanding of routing protocols (e.g., OSPF) and switching technologies (e.g., VLANs). Proficiency in configuring firewalls for network security purposes (e.g., IPS rules). Experience with network troubleshooting techniques using tools such as Wireshark or MRTG.
Posted 1 month ago
4 - 5 years
4 - 7 Lacs
Hyderabad
Work from Office
IMMEDIATE JOINER Job Title: Network Engineer Experience Level: 3-5 Years Location: Hyderabad Job Overview: We are seeking a skilled and motivated Cisco Network Engineer with 3-5years of experience to join our dynamic IT team. The ideal candidate will be responsible for designing, implementing, and maintaining our Cisco-based network infrastructure to ensure high availability, reliability, and security. The candidate should possess a strong technical background in networking technologies and demonstrate the ability to work in a fast-paced environment. Key Responsibilities: Network Design and Implementation: Design, implement, and maintain Cisco-based network solutions. Collaborate with cross-functional teams to ensure network infrastructure meets organizational requirements. Troubleshooting and Issue Resolution: Identify and resolve network-related issues promptly to minimize downtime. Conduct regular system audits to ensure optimal performance and security. Network Security: Implement and manage network security protocols to safeguard against unauthorized access and cyber threats. Stay updated on industry best practices for network security and implement necessary measures. Network Monitoring and Optimization: Monitor network performance and proactively address any bottlenecks or performance issues. Optimize network configurations for maximum efficiency and reliability. Documentation: Maintain accurate and up-to-date documentation of network configurations, changes, and procedures. Create and update network diagrams, ensuring they reflect the current state of the network. Technical Skill Set: Technologies: Proficiency in configuring and managing Cisco routers and switches. Experience with Cisco/Checkpoint firewalls and VPN configurations. Knowledge of Cisco Catalyst and Nexus series switches. Routing and Switching: Strong understanding of routing protocols (OSPF, EIGRP, BGP). VLAN management and implementation. Experience with Layer 2 and Layer 3 technologies. Security: Implementation and management of firewall policies. Familiarity with intrusion detection and prevention systems. Wireless Networking: Configuration and management of Cisco wireless controllers and access points. Troubleshooting wireless connectivity issues. Network Monitoring Tools: Experience with network monitoring tools such as SolarWinds, Nagios, or Cisco Prime. Ability to analyze network performance metrics and take corrective actions. Qualifications: 1. Bachelor's degree in Computer Science, Information Technology, or related field. 2. Cisco Certified Network Associate (CCNA) or equivalent certification is required. 3. Strong communication and interpersonal skills. 4. Ability to work independently and collaboratively within a team. 5. Willingness to stay updated on the latest developments in networking technologies. 6. If you meet the above criteria and are passionate about contributing to a cutting-edge network environment, we invite you to apply. We offer a competitive salary package commensurate with industry standards, along with opportunities for professional growth and development.
Posted 1 month ago
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