Front Office Assistant The Forest Club Resort & Spa Karjat

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The Forest Club Resort in Karjat is offering a serene escape with India's Largest Meandering Pool, accessible directly from luxurious executive rooms. The resort, located just 1.5 hours from Mumbai and Pune, is set on a hill with breathtaking views of Karjat's lush greenery. Guests can enjoy a unique charm, beautiful trees, modern amenities, and perfect hospitality, promising a memorable stay. The resort also boasts another magnificent infinity pool with stunning views of the green landscape. This is a full-time on-site role for a Front Office Assistant located in Karjat. As a Front Office Assistant, you will be responsible for managing daily front office operations. Your duties will include greeting guests, handling check-ins and check-outs, managing reservations, and providing exceptional customer service. You will need to coordinate with other departments to ensure guest satisfaction and handle inquiries and complaints efficiently. To excel in this role, you should possess strong customer service skills, a friendly demeanor, and a professional appearance. Excellent verbal and written communication skills are essential, along with proficiency in managing reservations, check-ins, and check-outs. You should be able to handle guest inquiries and resolve complaints effectively. Good organizational and multitasking abilities are required, along with knowledge of front office operations and hospitality industry standards. Basic computer proficiency and experience with office software are also necessary. Previous experience in a similar role would be beneficial, and a Bachelor's degree in Hospitality Management or a related field is preferred.,

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