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1.0 - 5.0 years
0 Lacs
madurai, tamil nadu
On-site
Role Overview: As a Customer Service Sales Representative, your main responsibility will be to answer customer calls using provided scripts, understand their requirements, and facilitate sales. You will also be required to update customer information in the database, process orders accurately, handle grievances effectively to maintain the company's reputation, and meet sales quotas to drive future sales. Key Responsibilities: - Answer customer calls and inquiries following provided scripts - Proactively ask questions to comprehend customer needs and close sales - Enter and maintain customer information in the database - Process orders with precision - Manage and resolve customer grievances t...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
madurai, tamil nadu
On-site
You will be responsible for answering customer calls regarding the service using provided scripts. You will need to ask relevant questions to comprehend customer requirements and successfully close sales. Additionally, entering and updating customer information in the database accurately, as well as processing orders with precision, are key aspects of this role. Managing grievances effectively to uphold the company's reputation is also part of your duties. Meeting sales quotas and contributing to future sales opportunities will be crucial in this position. You will be required to maintain detailed records of calls and sales, highlighting any valuable information. Retrieving documents and fil...
Posted 3 months ago
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