Front Office for HOTEL Pardeep Kumar ( Proprietor of ABP Empower)

5.0 - 6.0 years

2 - 3 Lacs

mohali, punjab, india

On-site

Description The Front Office position at our hotel is responsible for ensuring a warm welcome for guests and providing them with excellent service throughout their stay. This role requires a detail-oriented individual with strong communication skills and a passion for hospitality. Responsibilities Greet and welcome guests upon arrival Manage check-in and check-out processes efficiently Handle guest inquiries and provide information about the hotel and local attractions Resolve guest complaints and ensure guest satisfaction Maintain accurate records of room availability and reservations Coordinate with housekeeping and maintenance staff to ensure a smooth operation Assist with billing and payment processing Promote hotel services and amenities to guests Skills and Qualifications 5-6 years of experience in front office operations in the hospitality industry Proficient in hotel management software and Microsoft Office Suite Strong communication and interpersonal skills Excellent customer service and problem-solving abilities Ability to work in a fast-paced environment Familiarity with reservation systems and front desk operations Knowledge of local attractions and amenities Fluency in English and local languages is a plus

Posted 6 days ago

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Front Office Manager SUN HOTEL RESORTS

12 - 16 years

6 Lacs

Mount Abu

Work from Office

Guest Relations Check-in/Check-out Reservation Management Staff Supervision Front Desk Operations Concierge Services Room Allocation Shift Scheduling Complaint Resolution Daily Reports Qualification : - Graduation Completed Or else master will be preferred ( IHM, BSC.) Mobile Number to Receive Response : - +91 7849821929

Posted 4 months ago

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