36 Chats Jobs

Need min.1yr International chat support experience Undergrads/ Grads both can apply Gurgaon: 28 to 42k in hand + Incentives Noida : 28 to 32k in hand + Incentives Both way cabs Interested can share CVs with location- Harleen - 9717279212 (whatsapp) Required Candidate profile . Typing speed - 35wpm / Accuracy - 90% . Multiple chat handling exp needed . Good spoken skills . Immediate joiners prefered Perks and benefits Performance Incentives Cab service

Role Overview: You will be working as a Warranty Administrator at MicroSourcing located in Two Ecom, MOA, Pasay, Philippines. As part of the team, you will be responsible for handling customer inquiries through chat and providing exceptional customer service. It is an onsite position with a night shift work setup. Key Responsibilities: - Navigate effectively between 3 chats simultaneously at a fast pace while maintaining exceptional customer service. - Multitask by using multiple applications simultaneously to complete customer requests. - Ensure reliability by avoiding tardiness and unexcused absences. - Must live within one hour's commute to the MicroSourcing Manila office. Qualifications ...

Role Overview: As an Associate - Customer Service in the Domestic Voice Process, you will be responsible for providing excellent customer support through various channels. Your main focus will be addressing customer concerns and ensuring their satisfaction. This is a full-time on-site role based in Bangalore. Key Responsibilities: - Manage inbound and outbound calls efficiently to resolve customer queries - Respond to customer inquiries via email and chat - Build strong relationships with customers through open and interactive communication - Provide accurate and complete information using the appropriate methods and tools - Handle customer complaints, offer solutions within specified time l...

You will be working as an International Customer Service representative at Trigent Software, providing Tier 2 Customer Support service to customers with a focus on issue resolution and customer satisfaction. Your responsibilities will include handling inbound calls, emails, and chats, logging cases accurately, providing recruitment support, offering navigational assistance on self-service portals, ensuring security verifications, making outbound calls as needed, and maintaining high call/data quality standards. You will also be expected to contribute to team communication, adhere to company policies and procedures, update process repositories, and minimize customer complaints and escalations...

The Chaat Chef will be responsible for the preparation, assembly, and presentation of a wide variety of classic and contemporary Indian chaats. The ideal candidate will have a deep understanding of regional chaat specialties

Role Overview: As an account manager at our company, you will play a crucial role in our customer support team by being the primary point of contact for our customers. Your responsibilities will include responding to incoming emails, chats, and phone calls, as well as raising tickets and monitoring work orders to ensure timely completion. Building and maintaining strong relationships with colleagues across the company will be essential to provide the highest standards of service to each customer. Key Responsibilities: - Respond to customer inquiries through emails, chats, and phone calls - Raise tickets and monitor work orders to completion - Build and maintain excellent working relationship...

*12th/10*3 yrs diploma/Any graduate *arrears accepted *Excellent communication in english *international non voice{mail & cha} *fresher sal -15 take home *exp sal -25 take home *Direct walk in *immediate joinee *chennai jeevitha-9940812026/8925733223 Required Candidate profile *work from office,Hybrid mode, work from home its all based on candidates communication and fluency in english *For exp min 6 mths exp into any international proces is must only face to face interview Perks and benefits performance based incentives

In eTechno Lab Pvt. Ltd., you have the opportunity to join the core team working on DevOps projects within Google's advanced cloud platform as a dedicated Japanese language Expert with certification level N2 and above. Being a 100% export-oriented unit, the company exclusively collaborates with clients from the US and Europe. If you are excited about this role and meet the criteria outlined below, you are encouraged to reach out to hr@etechnolab.com. **Role Overview:** As a Japanese language Expert in the DevOps team, your role will involve resolving customer queries, escalations, and handling critical situations. You will be responsible for managing emails, chats, and calls from customers i...

Warm Greetings from Rivera Manpower, Were Hiring International Non-Voice Process 1. International Non-Voice Process Telecom Eligibility: Graduate / Undergraduate (Freshers can apply) CTC: 3.2 LPA 5 LPA Shift: US Shifts Roles & Responsibilities: Handle customer queries via non-voice channels (chat/email). Ensure adherence to SLA and maintain high customer satisfaction . Deliver accurate and timely support in a professional manner. Roles & Responsibilities: Act as the primary point of contact for customers and internal stakeholders. Manage customer engagement , status calls, executive summaries, and strategy meetings for high-profile projects. Maintain strong client relationships and ensure ex...

Role Overview: As an IT Specialist at Sandoz, you will play a crucial role in troubleshooting and owning systems issues for OneArt, TVT, and other artwork tools. Your responsibilities include troubleshooting and owning systems issues with minimal supervision, ensuring end-to-end ownership and completion of all IT issues, escalating and involving stakeholders as required, owning the APS (Access Provisioning System) process for Artwork Teams, leading and implementing IT projects and improvement projects, assisting operations teams with Artworks IT infrastructure, designing, developing, and implementing information systems strategy and business solutions, and conducting reviews to assess qualit...

As a Customer Support Executive at MARS Cosmetics, based in Delhi - NSP, you will be an integral part of our team, assisting customers and ensuring their queries are resolved effectively and professionally. Key Responsibilities: - Handle inbound and outbound customer calls, emails, and chats - Resolve customer queries, issues, and complaints in a timely and professional manner - Provide accurate, valid, and complete information using the right tools and resources - Maintain customer records and update account information - Follow communication procedures, guidelines, and policies - Escalate unresolved issues to the appropriate internal teams - Strive to achieve individual and team performanc...

Role Overview: You will be responsible for providing high quality Tier 2 Customer Support service to customers with a focus on 100% issue resolution and customer satisfaction. You will adhere to defined processes and procedures while handling inbound calls, emails, and chats. Your goal will be to achieve SLA targets and business outcome indicators set by the client. Key Responsibilities: - Receive inbound calls/emails/chats and ensure accurate logging of cases and interactions in the required tool - Provide recruitment support to candidates as per defined processes - Assist customers with navigational support on self-service portal - Conduct security verifications in compliance with company ...

Job Description: You should have experience with SWIFTs and be familiar with Transaction Monitoring, Sanction Screening, Wire processing, and Investigations. It is essential to have a Wing to Wing Understanding of settlement systems, especially US specific ones like Fed, Chips, and NACHA. Additionally, understanding of FedWire, CHIPS, ACH, NACHA, as well as other clearing/settlement systems like BACS, CHAPS, ICS, T2, Euroclear, Clearstream, SEPA, EBA, CIPS, and CHATS is required. You should also have knowledge of UAT support. Qualification Required: - Experience with SWIFTs - Familiarity with Transaction Monitoring, Sanction Screening, Wire processing, and Investigations - Understanding of s...

About Specscart Specscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce platform that has shipped glasses to 132 countries across six inhabited continents, we are proud of our global presence and innovation. We are now looking for a Customer Service Representative to join our dynamic team in India. What Were Looking For We are seeking a highly motivated Customer Service Representative (Blended Process) to support ou...

As an intern at this company, you will have the opportunity to handle inbound calls and chats, assisting customers in resolving their grievances. Additionally, you will be responsible for updating and following up on all tickets. About the company: It is an ecommerce business specializing in selling customized goods such as wallets, gift hampers, flowers, and various other personalized products.,

The Customer Care role in Agra requires handling inbound and outbound calls, emails, and chats to assist clients with trading, demat accounts, and transactions. You will address and resolve complaints regarding order execution, fund transfers, margin issues, or statements. Additionally, you will support in onboarding new clients and guide them through the account activation process. Coordination with internal departments for issue resolution is essential. Ensuring customer satisfaction by following up with clients for feedback is a key responsibility. Proficiency in Excel is also required for this role. The position is full-time, and the job offers a CTC in the range of 1.20 Lacs to 1.44 Lac...

As a customer service representative, your primary responsibility will be to handle inbound and outbound calls, chats, and emails in order to address customer queries and provide detailed information about our wide range of products and services. Your exceptional problem-solving skills will be crucial in resolving customer complaints and issues promptly, courteously, and efficiently to ensure the highest level of customer satisfaction. In addition to problem resolution, you will also focus on building and maintaining strong, long-term relationships with our customers. By fostering loyalty and encouraging repeat business, you will play a key role in enhancing our customer retention rates. You...

As a support representative for Microsoft products, your primary responsibility will be to interact with customers in order to troubleshoot and resolve technical issues efficiently. You will be required to engage with customers via phone, chat, or email, actively listening to their concerns, asking relevant questions, and empathizing with their situations. It is essential to communicate technical concepts clearly to non-technical users and guide them on utilizing self-help resources effectively. Developing expertise in the Microsoft ecosystem, including Windows, Office, Microsoft 365, and Surface devices, is crucial for this role. Staying informed about product updates, patches, and known is...

Hiring for international Chat Support - Gurgaon Need Min. 1yr International Chat Experience. Undergrads can also apply Up to 42k in hand Both way cabs Immediate joiners(0-15 day) contact n ping me on:8448760516 sonam.imaginators@gmail.com Required Candidate profile . Should have good spoken skills. Should be comfortable with rotational shifts & offs Should be comfortable with WFO Should have multiple chat handling experience

As a Customer Support Executive at MARS Cosmetics, located in Delhi - NSP, you will play a crucial role in providing exceptional customer service. This full-time position is ideal for individuals with up to one year of experience or freshers who are passionate about assisting customers and thrive in a dynamic work setting. Your primary responsibility will involve handling inbound and outbound customer communications through calls, emails, and chats. It will be your duty to address customer queries, concerns, and complaints promptly and professionally, ensuring that accurate and complete information is provided using the necessary tools and resources at your disposal. Additionally, you will b...

Job Description To have functional knowledge in TPH. Domain Knowledge in Payment Systems is a must. Knowledge of one or more Payment systems like GPP, SWIFT, CHATS is desirable. Should have technical knowledge in configuring the Payment HUB. Identification and analysis of business problems and client requirements that require change within the organization. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of pro...

Candidate Specification Job Description; Candidate should have 4+ years of experience as payments subject matter expert with domain knowledge Candidate must have understanding on Cash products message types (MT series), MT103, 202, 202COV Message, routing and clearing logics Must have good exposure on ISO formats CBPR+ HVPS (PACS “ MX), involvement in ISO migration.Should be well versed with major clearing platforms SWIFT, CHAPS, CHIPS, FEDS, EBA TGT, MAS, CHATS, FEMA and other MESA countries. Testing Testing experience generic project management skills are preferred Should possess common understanding about Investigation process and its msg types (CAMT etc.,)Adopt to the new Ways of Working...

Greetings from Trigent Software!! We are looking for a candidate with excellent communication skills to join us as an International Customer Service representative. This role involves providing high-quality Tier 2 Customer Support service with a focus on resolving issues and ensuring customer satisfaction. You will be working from our office in Bengaluru (Bellandur) or Mumbai, with a 5-day work week including rotational shifts, including night shifts. As an International Customer Service representative, you will handle inbound calls, emails, and chats, ensuring that all interactions are logged accurately. You will provide recruitment support to candidates, offer navigational assistance on se...

The Cash ops UAT Process Lead/Assistant Manager/Manager/Senior Manager position in Bangalore requires a candidate with a strong understanding of Cash products and message types such as MT103, 202, and 202COV Message, including routing and clearing logics. The ideal candidate should have good exposure to ISO formats CBPR+ & HVPS (PACS MX) and should have been involved in ISO migration. Familiarity with major clearing platforms like SWIFT, CHAPS, CHIPS, FEDS, EBA & TGT, MAS, CHATS, FEMA, and other MESA countries is essential. Testing experience and generic project management skills are preferred for this role. The candidate should also have a common understanding of the investigation process a...

Key Responsibilities Handle inbound customer inquiries via calls, emails, and chats with professionalism and efficiency. Resolve customer issues by clarifying concerns, researching solutions, and implementing timely resolutions. Maintain accurate records in the call center database through diligent data entry and updates. Collaborate with internal teams to escalate unresolved issues and ensure seamless service delivery. Proactively update job knowledge through training and stay informed about process changes. Ensure operational continuity by monitoring equipment and reporting technical malfunctions. Skills & Qualifications Expertise in verbal and written English communication (neutral accent...