Company Description Chatbot.team is an innovative Customer Engagement tool designed to streamline communication with customers across multiple channels. Tailored for businesses of all sizes, it enhances customer service, marketing, sales, and engagement. Leveraging Chatbot.team's platform significantly improves response times, personalises customer interactions, and boosts satisfaction and loyalty, leading to increased sales and a stronger brand reputation. With advanced automation and analytics, it provides insights into customer behaviour, enabling data-driven decisions. Role Description This is a full-time, on-site role for a Sales Business Development professional located in Gurugram. The Sales Business Development professional will be responsible for generating leads, conducting market research, engaging with customers, and providing excellent customer service. The role will also involve analysing market trends, identifying sales opportunities, and developing strategies to enhance business growth. Qualifications Strong Analytical Skills for market analysis and trend identification Excellent Communication Skills for engaging with customers and stakeholders Experience in Lead Generation and Market Research Proven Customer Service skills Ability to develop strategies for business growth Proficiency in using CRM software and analytics tools Bachelor’s degree in Business Administration, Marketing, or related field