221 Chatbots Jobs - Page 3

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Meet our Managed Services Team! Our Managed Services Team at Sprinklr is responsible for driv...

As a Technical Expert in Pega Customer Service (Pega CS) and Pega PRPC (Pega Rules Process Commander), your role involves demonstrating strong expertise in Pega Case Management, Next-Best-Action (NBA), Decisioning, and Chatbots. You will utilize experience with Pega integration technologies such as SOAP, REST, JMS, and APIs. Additionally, applying knowledge of cloud environments including AWS, Azure, GCP, and containerization technologies like Kubernetes and Docker is essential. Certifications required for this role are: - Pega Certified System Architect (CSA) (Mandatory) - Pega Certified Senior System Architect (CSSA) (Preferred) - Pega Certified Lead System Architect (CLSA) (Highly Preferr...

As an NLP & Generative AI Annotator, you will play a crucial role in enhancing the accuracy and effectiveness of Natural Language Processing (NLP) and Generative AI models by performing text data labeling, model evaluation, and prompt engineering. Your contributions will directly impact the improvement of various AI applications like chatbots, content generation, machine translation, and summarization. Key Responsibilities: - Annotate and label text data for NLP tasks such as entity recognition, sentiment analysis, and summarization. - Evaluate AI-generated responses for relevance, accuracy, and coherence. - Design and optimize prompts to boost the performance of generative AI models includi...

E2M is not your regular digital marketing firm. We're an equal opportunity provider, founded on strong business ethics and driven by more than 300 experienced professionals. Our client base is made up of digital agencies that rely on us to solve bandwidth issues, reduce overheads, and boost profitability. We need driven, tech-savvy professionals like you to help us deliver next-gen solutions. If you're someone who dreams big and thrives in innovation, E2M has a place for you. Role Overview: We are seeking a highly skilled and client-centric AI Consultant/AI Adoption Specialist to join our growing team. In this pivotal role, you'll serve as a vital link between our clients strategic objective...

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network ...

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network ...

Description and Requirements At BMC trust is not just a word - it's a way of life! Hybrid Description and Requirements At BMC trust is not just a word - it's a way of life! We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!? We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - ...

Role Overview: Cowbell is leading the way in cyber insurance by utilizing technology and data to provide small and medium-sized enterprises (SMEs) with early detection of cyber risk exposures paired with flexible cyber insurance coverage that can adapt to present and future threats. Embracing adaptive insurance, Cowbell closely monitors policyholders" cyber risk exposures as they change through ongoing risk assessment and underwriting. With its innovative AI-driven approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, streamlines the insurance process from submission to issuance in less than 5 minutes. Key Responsibilities: - Design and implemen...

Company Description We are an innovative AI consulting company dedicated to developing cutting-edge AI solutions for our clients. Our services include creating custom chatbots, building and managing knowledge bases, and integrating advanced AI/ML solutions into existing products. Additionally, we develop full-stack mobile and web applications with AI/ML functionalities, including generative AI. Job Description Assist in the development and deployment of custom chatbots. Support the creation and management of knowledge bases. Collaborate on integrating AI/ML solutions into existing client products. Participate in full-stack mobile and web application development projects. Work on generative A...

As the Customer Service Lead at NJ Capital, your primary role will be to set up and oversee the customer service function. This will involve transitioning the customer service setup from a group company to NJ Capital. You will need to study the current products and customer service requirements to design a system that can effectively handle the CCQRP (Customer Complaint and Query Resolution Process). Additionally, you will be responsible for utilizing Artificial Intelligence to automate customer service, with a strong emphasis on AI-powered Chatbots. Your key responsibilities will include resolving queries and complaints within a specified timeline, as well as identifying opportunities for c...

Senior / Analytics Consultant GenAI (4–8 years) Location: Gurgaon/Bangalore - Hybrid About the Role: We are looking for a highly skilled Senior / Analytics Consultant – GenAI to join our dynamic team. The ideal candidate will bring 4–8 years of experience in Analytics with 2–3 years of hands-on expertise in Generative AI solutions. You will design, develop, and deploy cutting-edge GenAI applications while leveraging your analytics and data engineering skills to drive business impact. Key Responsibilities: Design, build, and optimize GenAI applications such as Agentic AI systems, LLM-powered solutions, NLP pipelines, and chatbots . Develop scalable data analytics workflows using Python and SQ...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Are Your Responsibilities Ensure that every customer derives the most value possible fro...

Job Purpose Job Responsibilities: As a Product Manager, you will be leading the product roadmap for the digital channels, primarily for Whatsapp Banking, Chatbot and Alexa Banking. An integral part of the Digital Banking team, you will drive the lifecycle of products and features on the digital channels along with monitoring and refining the user journeys for enhanced customer experience. Product Management: Deliver exceptional end-to-end implementation of conversational experiences - this includes designing the bot logic, training the Bot universe, release support and post-release analysis. Recommend new use cases to the Bot and Whatsapp Messaging roadmaps and partner with internal stakehol...

Job Title: Salesforce CX Business Analyst (24 Years | Remote | Contract/Full-Time) Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes. This role is ideal for someone with hands-on Salesforce expertise, strong business analysis skills, and CX application knowledge . Required Skills & Expertise 24 years of Business Analyst experience; 2+ years in Salesforce. Strong knowledge of Service Cloud, Experience Cloud, CTI/Omnichannel . Hands-on skills in Salesforce Flows, Process Builder...

About Ample With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets cater to the individual consumer's desires. A trailblazer in IT retail, Ample introduced Imagine (Apple) in 2004, India's pioneering store dedicated to all things Apple. Our retail footprint extends across India through more partnerships with esteemed brands like Bose, Under Armour, and ASICS. Presently, we operate a network of 100+ stores spread across 30 cities, serving the diverse needs of over 1 million retail cust...

Job Requirements Role/ Job Title: Lead Product Manager - Conversational AI Function/ Department: Enterprise Conversational AI Job Purpose As a Lead Product Manager for Conversational AI at IDFC First Bank, you will be responsible for developing and scaling AI-powered solutions to enhance customer experience, automation, and decision-making across banking products. You will work with data scientists, AI engineers, digital banking teams, and compliance experts to build AI-driven personalization, conversational banking, and risk assessment tools. Roles & Responsibilities Define the Conversational AI roadmap for digital banking, improving customer engagement, fraud detection, and operational eff...

As a Generative AI & Intelligent Automation Consulting Practitioner at Accenture, you will lead the design and delivery of end-to-end GenAI and AI/ML powered automation solutions and advisory engagements. You will demonstrate thought leadership to advise clients on both AI and Process automation strategy and detailed use cases by leveraging established insight and industry-leading practices. **Key Responsibilities:** - Engage with clients (across industries especially in the Supply Chain domain) in designing solutions which will deliver real business value leveraging cutting-edge Generative AI & Intelligent Automation technologies. - Contribute to pre-sales, delivering presentations and craf...

As a Shopify Developer and Social Media Marketing Professional, you will play a crucial role in enhancing our online presence and e-commerce success by combining your expertise in web development and social media marketing strategies. **Responsibilities:** - **Shopify Development:** - Develop, integrate, and maintain web applications and APIs, focusing on Shopify themes, apps, and custom functionalities. - Implement automations and workflows to enhance user experience and operational efficiency within the Shopify platform. - Plan and manage technical projects related to Shopify, including updates, migrations, and upgrades. - Coordinate product testing, troubleshoot faults, and provide evalua...

Role Overview: You are a passionate individual with 2+ years of experience in Gen AI Engineering, possessing at least 1 year of hands-on experience in building intelligent systems. Your role involves working at the intersection of Node.js, Generative AI, and automation to develop solutions in image parsing, billing automation, claims processing, and chatbot development tailored for the Gen Z user base. Key Responsibilities: - Develop and deploy automation solutions utilizing Node.js and AI frameworks. - Build and integrate conversational agents powered by ChatGPT. - Design and implement pipelines for image parsing and classification. - Automate billing processes and claims handling workflows...

As a Senior Principal Software Engineer at Red Hat IT Innovation Team in Pune, India, you will be part of a dynamic team working on cutting-edge applications that leverage Generative AI. Your role will involve architecting, designing, and developing applications in Java, Python, and frameworks like Spring Boot, Quarkus, LangChain, and other frameworks. Collaborating with various teams and stakeholders, you will analyze business requirements, implement data models, and ensure application quality and maintainability. Key Responsibilities: - Architect, design, document, and develop applications in Java, Python, and frameworks like Spring Boot, Quarkus, LangChain, and others - Lead implementatio...

As a Generative AI Lead at our GenAI CoE team, you will play a crucial role in developing intelligent applications using Large Language Models (LLMs) and designing autonomous agent-based systems. You will be at the forefront of Generative AI, working with frameworks like CrewAI, LangChain, and LangGraph to create scalable solutions that automate tasks across the Software Development Life Cycle (SDLC), data engineering, and enterprise operations. **Key Responsibilities:** - Build, fine-tune, and deploy LLM-powered applications such as chatbots, agents, and RAG pipelines. - Design and implement autonomous agents utilizing frameworks like CrewAI, LangChain, or LangGraph. - Integrate AI into exi...

About Fello Fello is a profitable, hyper-growth, VC-backed B2B SaaS startup on a mission to empower businesses with data-driven intelligence. Our AI-powered marketing automation platform helps businesses optimize engagement, make smarter decisions, and stay ahead in a competitive market. With massive growth potential and a track record of success, we're just getting started. If you're passionate about innovation and want to be part of an industry-defining team, Fello is the place to be. About You As a QA Engineer (35 years experience) at Fello, you will play a critical role in ensuring quality across our AI-powered real estate platform . This isn't about testing generic web applicationsit's ...

Role Overview: As a Senior Product Manager, you will play a strategic role in enhancing the end-to-end customer experience through automation, AI, and process innovation. Your focus will be on reducing customer contacts while maintaining high-quality service levels. You will collaborate with various teams within the organization to identify gaps in customer and order journeys and implement scalable solutions to improve efficiency and satisfaction. Key Responsibilities: - Own the product vision and roadmap for customer experience automation, including chatbots, self-service solutions, and AI-powered tools. - Understand and map the end-to-end order journey and customer lifecycle to identify fr...

As a Business Analyst at our company, you will play a crucial role in gathering and translating business requirements into functional specifications for web and mobile applications. Your responsibilities will involve collaborating with various teams, conducting stakeholder interviews, and ensuring successful delivery of innovative digital solutions. Here is a detailed overview of what your role will entail: - Gather, document, and analyze business and technical requirements for mobile and web applications. - Conduct stakeholder interviews, discovery sessions, and competitive research to define project scope. - Collaborate with UI/UX designers, developers, and QA teams throughout the SDLC. - ...

Role: CX - Solution Architect Experience: 1215+ years (with at least 7+ years in Contact Center / Customer Experience solutions) Role Summary: This position is designed for a highly experienced professional (1215+ years) with extensive expertise in Contact Center and Customer Experience solutions (minimum 7+ years directly in this space). The Solution Architect is responsible for designing transformative CX solutions, leveraging advanced technologies and tailoring strategies for global clients. Key Responsibilities: Analyze client needs and craft tailored CX solutions that focus on efficiency, digital adoption, cost reduction, and enhanced service quality. Collaborate with teams across Sales...