221 Chatbots Jobs - Page 2

Job Description Knowledge Operations Specialist Position: Program Manager Location: [Your Location / Remote] Reporting To: [Head of Support / CX / Product] Role Overview We are seeking a highly motivated Program Manager to own and drive our Knowledge Management and Support Automation initiatives . This role will be responsible for managing our knowledge portal, creating and maintaining high-quality content, coordinating product release notes with Product Managers, and leveraging AI-driven automation to enhance customer support efficiency. The Program Manager will act as a bridge between Product, Support, and CX teams to ensure seamless knowledge flow and continuous improvement in customer ex...

Job Description Job Description We are seeking a highly motivated and experienced Automation & AI Developer to join our team, focusing on pioneering solutions within the HR IT domain. This critical role will be instrumental in designing, developing, and deploying intelligent automation and AI-powered applications that enhance efficiency, improve decision-making, and create a superior employee experience. You will leverage cutting-edge technologies to transform HR processes, from talent acquisition to employee engagement, with a strong emphasis on building robust and scalable automated workflows and integrating AI capabilities. This position offers a unique opportunity to shape the future of ...

As a Testing Engineer at Wipro, you will be responsible for performing functional, integration, regression, and UAT Testing for Genesys Cloud Contact Center solutions. Your key responsibilities will include: - Validating and testing routing strategies, call flows, IVR, Chatbots, and Digital channels within Genesys Cloud. - Working with Genesys cloud admin console to configure, test, and troubleshoot Contact center features. - Supporting test planning, test case design, test data creation, and execution. - Identifying, documenting, and tracking defects using tools like JIRA / ALM. - Collaborating with developers, business analysts, and administrators to ensure defects are resolved and reteste...

As a Product Design Specialist at BT Group, you will play a crucial role in managing complex software engineering that provides Service Management and Service Assurance across the Digital Corporate Unit. Your primary responsibility will be to design and implement solutions aligning with business needs on the ServiceNow platform, focusing on TSM, HRSD, and SecOps products. Your collaboration with product owners, stakeholders, and squad members will be essential in delivering exceptional customer experience and driving operational efficiencies within the organization. **Key Responsibilities:** - Deliver the engineering strategy to ensure high-quality, on-time, and on-budget delivery, bringing ...

Key Responsibilities AI tools for customer interaction & support: Respond to customer queries through chatbots, emails, or voice AI systems. Assist clients with travel bookings, itinerary suggestions, and FAQs. Provide 24/7 first-line support, escalating complex queries to human agents. AI tools for travel planning & recommendations: Suggest destinations, hotels, activities, and packages based on customer preferences. Use AI algorithms to personalize travel options and upsell agency services. AI for operational support: Automate repetitive tasks like sending confirmations, reminders, and invoices. Maintain and update customer databases with accuracy. Monitor customer sentiment and feedback f...

We are looking for a Mid-Level LLM Application Developer with 35 years of experience in software development, who is passionate about building intelligent applications using Azure OpenAI, Python, and LLM frameworks. This is a full-time role focused on designing, developing, and deploying scalable LLM-powered solutions, including chatbots, knowledge assistants, and RAG-based systems. You'll be working closely with cross-functional teams to bring innovative AI solutions to life, leveraging the latest in generative AI and agentic technologies. Job Description: Responsibilities : Design and develop LLM-powered applications using Python and Azure OpenAI services. Extend digital products and platf...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises i...

About The Company Kanerika Inc is a leading technology company dedicated to delivering innovative AI-driven solutions that address complex business challenges across various industries. With a strong focus on research and development, Kanerika Inc leverages cutting-edge technologies to create scalable, efficient, and impactful products. Our commitment to excellence and continuous innovation has established us as a trusted partner for organizations seeking to harness the power of artificial intelligence and machine learning to transform their operations. We foster a collaborative work environment that encourages creativity, professional growth, and the pursuit of technological excellence. Abo...

About this role: Wells Fargo is seeking a Senior Lead Analytics Consultant In this role, you will: Act as an advisor to senior leadership to develop or influence analytical strategies for highly complex business and technical needs Lead the strategy and resolution of highly complex and unique challenges requiring analytical application of industry techniques and advanced data from multiple sources across the enterprise Deliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activities Provide vision, direction, and expertise to senior leadership on implementing innovative and significant business solutions that align to the enterp...

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Data Science Good to have skills : NA Minimum 15 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As the Senior Lead for the AI Acceleration Hub team, spearhead the strategic build-up and growth of a 50-member team, aimed at delivering high-impact AI products. ...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about In NiCE as a Senior Specialist Professional Services Engineer is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NiCE products and services. This includes implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other NICE solutions, for enterprise contact centers as part ...

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your...

Role Overview We're hiring a Senior ServiceNow Developer with strong experience in ITSM, Service Catalog, and Service Portal development. This is a senior-level position requiring leadership in architecture, design, and implementation of complex ServiceNow solutions. Ideal for candidates who enjoy solving real-world problems through automation, UX enhancements, and scalable platform architecture. Key Responsibilities Act as the technical architect for ServiceNow implementations, guiding system design, integration approaches, and scalability decisions. Collaborate with stakeholders to gather and analyze requirements, and architect custom solutions using the ServiceNow platform. Develop And Co...

As a Vice President in the Wealth Management Technology team at Morgan Stanley, your primary role will involve technical and functional analysis of platforms/applications. You will be responsible for documenting the current state and to-be state scenarios. **Key Responsibilities:** - Experience in working with Agile, SAFe agile, and scrum teams - Good understanding of N-Tier architecture, APIs, and Batches - Knowledge of BFSI domain, Wealth Management business, AI, Virtual Assistants, and Chatbots - Hands-on experience in machine learning concepts and model evaluation metrics - Strong understanding of statistical analysis and predictive modeling - Project management skills with the ability t...

As a candidate for the position at WNS (Holdings) Limited, you will be responsible for managing end-to-end consulting projects with a focus on stakeholder management. Your key responsibilities will include: - Identifying key opportunity areas in collaboration with Process/Domain Subject Matter Experts (SMEs) across different geographies to develop transformation initiatives aligned with the company's strategy and business outcomes. - Reviewing new and existing processes, resources, and systems to make necessary changes to enhance the organization's capabilities. - Working closely with senior stakeholders to enhance organizational capabilities effectively. - Managing relationships and activit...

As a Customer Experience Consultant in the Finance department, your role involves contributing to a low-effort customer experience for Premium accounts across Castrol business by providing outstanding customer service and leveraging digital tools. Your responsibilities will include: - Responding to premium customer orders, complaints, and queries in accordance with SLAs, policies, and procedures - Serving as a key point of escalation and resolving issues for all customer segments through various channels - Supporting digital initiatives such as live chat, chat bot, conversational AI, and social media in alignment with the company's strategy - Identifying opportunities to enhance Salesforce a...

As a Sales & Business Development Executive for AI Chatbot Solutions, you will play a crucial role in bringing AI-powered Chatbot Solutions to real estate developers, brokers, and property portals. Your responsibilities will include: - Identifying & reaching out to potential clients in the real estate sector - Pitching the value of our AI chatbot for lead generation, customer engagement, and automation - Demonstrating product features through virtual or in-person demos - Building relationships with decision-makers such as CMOs, Sales Heads, and Developers - Closing deals and achieving sales targets - Collaborating with marketing to generate qualified leads We are looking for someone with: - ...

Job Purpose: The Business Development Representative is the main interface between the Company's Customers and Suppliers. Business Development Representative is responsible for execution of the suppliers strategy. The Business Development Representative is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization & partners. Responsibilities: Create, Develop & implement supplier/vendor specific initiatives (10%) Channel Partner & Vendor engagement (20%) Execution - Credit management, Order processing, AR Collections (20%) Operational excellence - pipelin...

As a Full-stack Engineer at Turgon, you will play a pivotal role in rapidly scaling the product and AI agents to meet the growing demand for AI-led services. You will have the opportunity to work with marquee customers and be at the cutting edge of AI agentic frameworks alongside experienced founders. **Key Responsibilities:** - Architect, develop, and maintain responsive web applications using Next.js, React, and TypeScript - Build and consume RESTful and GraphQL APIs using Node.js, Express, or serverless functions - Implement server-side rendering, static site generation, and client-side hydration for optimal performance - Integrate LLM-powered features such as AI agents, chatbots, summari...

Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff an...

E2M is not your regular digital marketing firm. We're an equal opportunity provider, founded on strong business ethics and driven by more than 300 experienced professionals. Our client base is made up of digital agencies that rely on us to solve bandwidth issues, reduce overheads, and boost profitability. We need driven, tech-savvy professionals like you to help us deliver next-gen solutions. If you're someone who dreams big and thrives in innovation, E2M has a place for you. Role Overview We are seeking a highly skilled and client-centric AI Consultant/AI Adoption Specialist to join our growing team. In this pivotal role, you'll serve as a vital link between our clients strategic objectives...

Job Title: Senior ServiceNow Consultant/Architect (NOW Certified) Location: [Hyderabad , Chennai ,Pune] Experience: 10+ Years Employment Type: [Permanent] Skills & Experience Required: Primary Skills: Strong hands-on expertise in ServiceNow ITSM, ITOM, Workflow Management Experience with building and maintaining Dashboards, Chatbots, and Analytics on the ServiceNow platform Architecture & Implementation: Minimum 10 years of overall experience in IT industry Minimum 1 full-cycle ServiceNow implementation as a lead architect Experience with at least 5 enhancement projects on ServiceNow modules Platform Knowledge: Deep understanding of ServiceNow architecture and design principles Experience wi...

Job Title: Customer Success & Workflow Specialist Location: Remote (India) Work Hours: 10:00 AM 7:00 PM IST (Monday to Saturday) Type: Full-Time Experience Required: 0 to 1 Year (Freshers welcome if skilled in communication and tech basics) Languages: Fluent in Hindi & English (spoken & written) Equipment Needed: Own laptop + reliable high-speed WiFi Compensation First Month (Training / Probation): ?5,000 (Stipend) From 2nd Month Onwards: ?12,000/month (Fixed Salary) About The Role We are looking for a multi-skilled professional to manage the full client journey from onboarding and chatbot workflow setup to customer success and support. You will help clients integrate our WhatsApp + AI platf...

Role Overview: As a Generative AI & Automation Expert at Drishti IAS, your role involves leading the development and enhancement of AI-driven educational tools and automation infrastructure. You will be responsible for designing and maintaining scalable AI infrastructure, implementing generative AI features for educational applications, deploying automation tools for workflow optimization, providing technical leadership, and ensuring knowledge transfer within the team. Key Responsibilities: - Design, develop, and maintain scalable AI infrastructure to support educational and operational requirements. - Deploy and fine-tune local large language models (LLMs) for high performance and cost effi...

As an RPA Developer, you will have the opportunity to travel onsite for urgent projects, requiring a UI path certification. With at least 5 years of experience in process automation, you will utilize various techniques and tools such as AI Centre, Document understanding, RPA Developer Studio, and Orchestrator (On- Premises / Cloud). Your main responsibility will be to build, design, develop, and implement RPA systems. Key Responsibilities: - Determine operations suitable for full automation, develop work cases, define targets, and seek stakeholder approval for implementation. - Utilize newly released tools like Action Centre, Automation Hub, Task capture, and Insights to enhance process effi...