58 Chatbots Jobs - Page 2

Roles & Responsibilities Minimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits. Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content Create industry specific white papers, point of view and case studies. Perform analytics on operations data to build financially visible solutions. Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs, etc . Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills) Location: Mumbai, Gurgaon, Kolkata, Bangalore

About Lubrizol The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company committed to delivering sustainable solutions that advance mobility, improve wellbeing, and enhance modern life. Established in 1928, Lubrizol operates over 100 manufacturing facilities, sales, and technical offices worldwide, with approximately 8,000 employees. Our focus on diversity in professional backgrounds and life experiences shapes a positive recruitment process, ensuring candidates are known at their best and fostering engagement and fulfillment in all aspects of life. Responsibilities / Accountabilities: You will be responsible for developing and executing comprehensive B2B digital commerce strategies that align with the company's business objectives, representing various segments, channels, and regions. Your role will involve designing, developing, and implementing a scalable, reliable, and secure digital customer experience life cycle, with a primary focus on e-commerce capabilities on the commerce platform. You will manage all functionalities on the digital commerce platform, develop necessary processes, and refine the buying and self-service experience. Additionally, you will be tasked with developing new features and roadmaps to enhance customer experience, minimize support inquiries, and adopt new technologies such as automation, digital orchestration, AI, machine learning, and chatbots. Your responsibilities will also include creating technical designs, user stories, and prototypes to aid application development, as well as establishing key performance indicators (KPIs) like commerce usage rates and issue resolution times. Furthermore, you will lead cross-functional teams in planning, executing, and monitoring digital customer initiatives, ensuring timely and budget-compliant completion, and define work plans, scope, schedule, efforts, and budget. Collaboration with cross-functional teams to ensure cohesive execution across all channels and taking ownership of coordination and quality of deliverables with stakeholders is crucial. Technical Skills/Competencies: You should possess a minimum of 10+ years of experience as a functional expert, project manager, or techno-functional expert in the Digital Commerce domain or CX e-Commerce. Experience in driving digital commerce in the B2B space, manufacturing, technology industry, or pure-play platform companies is essential. Proficiency in managing large and complex Digital Commerce solutions and a strong understanding of platforms like Shopify, Magento, Salesforce Commerce Cloud, SAP hybris, and ADOBE, along with customer service technologies such as Zendesk and Freshdesk, are required. Strong analytical skills and experience with performance tracking tools like Google Analytics and Power BI are essential. Additionally, proficiency in digital support tools, including automation, chatbots, knowledge bases, and CRM systems, is preferred. Excellent communication, problem-solving skills, and the ability to manage multiple projects simultaneously with a customer-centric mindset focused on innovation and operational efficiency are highly valued. Education / Certification: Ideal candidates should hold a technical degree in BE / BTech with Computer Science or any engineering degree or MCA. Possessing an e-commerce certification or hands-on experience in the field is mandatory. Ready for your next career step Apply today and let's shape the future together! It's an exciting time to be part of Lubrizol. We are continually learning and evolving, driven by our passion for success not just for Lubrizol but for all who rely on us daily: our employees, customers, and communities. Operating with a strong commitment to safety, sustainability, ethics, and compliance, we prioritize the well-being of our employees, customers, and communities in all our endeavors. As a diverse, global team, we collaborate to address some of the world's most pressing challenges, impacting everyday lives through science that only Lubrizol can deliver. Our dedication to treating every employee with dignity and respect, a principle established over 90 years ago, remains unwavering today.,

As an AI Engineer (Generative AI / Agentic AI) at Roboyo, you will be responsible for developing AI solutions using Generative AI models such as LLMs and agent-based frameworks. Your role will revolve around leveraging your strong Python skills and cloud technology experience in Azure, AWS, and GCP to build intelligent applications like chatbots and AI agents. This position will involve working on both client projects and internal prototypes, fostering collaboration with solution architects, data engineers, and active participation in agile development cycles. Your key responsibilities will include designing and testing AI-driven applications, deploying models and AI solutions on cloud platforms to ensure scalability, collaborating with the team to align AI solutions with client needs, and contributing to Roboyo's internal AI prototypes and knowledge sharing initiatives. The ideal candidate will have 3-6 years of software development experience with a focus on AI/ML, strong Python skills, and proficiency in AI libraries like TensorFlow and PyTorch. Experience in deploying AI solutions on cloud platforms and knowledge of Generative AI models such as LLMs and GPT will be essential. Additionally, good data handling and integration skills are required. Preferred qualifications include exposure to automation platforms like UiPath and Power Platform, familiarity with web development, APIs, or conversational AI tools such as Rasa and Microsoft Bot Framework. AI certifications will be considered a plus. Join our dynamic and ambitious team at Roboyo, where you will experience a fun and innovative work environment with a group of passionate individuals dedicated to pushing the boundaries of technology and automation. By applying for this role, you consent to the processing of your personal data for recruitment purposes in accordance with our Privacy Policy.,

Landytech is dedicated to transforming the accessibility of asset information for investment managers, asset owners, and their advisors through Sesame, a cutting-edge investment reporting platform. With a presence in over 15 countries, we empower clients to make informed investment decisions swiftly. Join us during this exciting phase of rapid growth, following our successful securing of $12M in Series B funding in January 2023. From its inception with two co-founders, Landytech has expanded to nearly 100 team members, with offices in London and Paris. Embracing diversity as a core asset, our team represents over 15 countries and converses in 14 languages. Team & Role: We are in search of a dynamic and strategic Support Manager to spearhead and expand our global client support function. Based in Pune, you will oversee a burgeoning team responsible for frontline client support. Collaboration with our Client Success Managers, Product Specialists, Data Operations, Professional Services, and R&D units is pivotal to ensure a smooth and premium support experience. As a true player-coach, you will provide guidance to the team while actively participating in support interactions, setting a leading example. Key Responsibilities: - Lead and guide a small support team in Pune, ensuring adequate coverage, coaching, and continuous skill enhancement. - Act as a player-coach, leading the team while maintaining involvement in support cases and client interactions. - Cultivate a robust service ethos centered on responsiveness, empathy, and client triumph. - Supervise daily support operations, prioritization, and triage to deliver prompt and high-quality responses via email (CRM), calls, and Teams. - Manage and enhance digital support resources like the Academy and Knowledge Base. - Spearhead AI and automation-driven enhancements for operational efficiency and client empowerment. - Conduct management reporting and analysis regularly and on an ad-hoc basis for the function. - Drive process enhancement, including crafting SOPs. - Collaborate cross-functionally with Client Success, Product, Data Ops, PS, and R&D to ensure seamless operations, striving for client-centric resolutions and scalable solutions. Requirements: - 4 - 7 years of customer support experience, preferably in B2B SaaS or fintech. - 2+ years in a leadership or support ops capacity. - Proficiency with CRM/ticketing tools such as HubSpot, Zendesk, Salesforce, etc. - Experience or keen interest in AI, chatbots, or digital client support solutions. - Exceptional communication, problem-solving, and process-improvement competencies. - Demonstrated ability to lead by example in a hands-on support or client-facing role. Our Benefits: - An opportunity to contribute to a rapidly expanding fintech revolutionizing investment reporting. - Engage in regular social events and be part of an international team with headquarters in London, UK, and an office in Paris, France. - Embrace a hybrid work style with 2 days in our Pune, India office and private medical insurance coverage for you and your family members.,

You are a dynamic and experienced BPO Technology Head with hands-on expertise in Genesys and other contact center technologies. In this leadership role, you will be responsible for driving the design, implementation, and optimization of the technology ecosystem that supports multi-channel customer service operations. The ideal candidate should be both strategic and technically proficient, capable of bridging the gap between business needs and technology solutions. Your key responsibilities include developing and executing the technology strategy for BPO and customer support operations. You will provide hands-on leadership in the implementation, configuration, and optimization of Genesys Cloud/Genesys Engage platforms. Additionally, you will oversee the architecture and integration of various tools such as ACD, IVR, CTI, WFM, quality monitoring, CRM, and analytics tools. Managing omnichannel capabilities and ensuring high availability and performance of systems will also be part of your role. You will design and rollout call center infrastructure in cloud environments and ensure interoperability and seamless integration between Genesys and supporting tools like Salesforce, Navitaire, etc. Overseeing real-time and historical reporting tools to enable performance optimization is crucial. Your knowledge of RPA, AI/ML, chatbots, voice bots, and other automation tools will help improve customer experience and operational efficiency. Exploring innovations in conversational AI, speech analytics, and customer journey orchestration is also expected. Leading a cross-functional team of IT engineers, developers, and tech support staff, as well as managing vendor relationships with Genesys and other third-party providers, will be part of your responsibilities. Negotiating service level agreements (SLAs), monitoring KPIs, and ensuring compliance with contracts are also key tasks. In terms of Security, Compliance, and Risk Management, you will ensure compliance with industry standards such as GDPR, HIPAA, PCI-DSS, and corporate security policies. Overseeing business continuity, disaster recovery planning, and incident management for contact center platforms is essential. The ideal candidate should hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Proven hands-on experience with Genesys platforms, especially Genesys Cloud CX or Engage, in design, configuration, API integrations, and troubleshooting is required. Strong knowledge of contact center technologies like IVR, ACD, WFM, QM, CTI, CRM (e.g., Salesforce, Zendesk), telephony (SIP, VoIP), and analytics tools is necessary. Experience managing complex migrations and multi-site/global operations, as well as exposure to cloud platforms and containerized environments, will be advantageous. Your technical leadership and strategic planning skills, deep understanding of call center architectures, project and vendor management capabilities, omnichannel customer experience expertise, and proficiency in performance analytics and KPI management will be valuable assets. Excellent problem-solving and communication skills are also essential for this role. Preferred certifications include Genesys Certified Professional (GCP) Cloud CX or Engage, as well as PMP or ITIL Certification.,

Responsibilities: * Lead customer support team * Manage client relationships * Ensure timely resolutions * Meet service level agreements * Collaborate with cross-functional teams Provident fund

We are in search of an AI/ML Full Stack Engineer who will be responsible for implementing end-to-end, AI-powered solutions. Your primary responsibilities will include: Building & Integrating AI Solutions: Developing, training, and maintaining machine learning models such as NLP and recommendation engines for personalized product recommendations and conversational interfaces. Implementing scalable pipelines to process and analyze large datasets including product data, user interactions, and logs. Full Stack Development: Designing REST or GraphQL APIs to enable real-time conversational interactions. Creating frontend components using React, Vue.js, or similar technologies to incorporate chat widgets, voice interfaces, and AI-driven product discovery features. Optimizing backend services in Node.js, Python, or Go for enhanced performance and reliability to ensure seamless customer experiences across web and mobile platforms. Conversational Flow & Orchestration: Collaborating with Product and UX teams to design user-centric conversational flows that align with brand voice. Evaluating and integrating state-of-the-art NLP libraries and frameworks such as SpaCy, Hugging Face Transformers, Rasa, and LangChain for intent detection, sentiment analysis, and context management. Data Engineering & Infrastructure: Working with DevOps to deploy models and services on cloud platforms like AWS, GCP, or Azure using container orchestration tools like Docker and Kubernetes. Implementing CI/CD pipelines for smooth deployments and continuous model updates. Ensuring robust data security and privacy in compliance with relevant regulations such as GDPR and CCPA. Cross-Functional Collaboration: Partnering with product managers, designers, and other engineers to define technical solutions that enhance user experiences and scale effectively. Participating in code reviews, architectural planning, and knowledge-sharing sessions. In terms of qualifications, we are looking for someone with: Hands-on experience in AI/ML, particularly in NLP and recommendation systems. Proficiency in a modern backend language (Python, Node.js, Go, or Java) and familiarity with frontend frameworks like React, Vue.js, or Angular. Experience with cloud services for deploying and scaling AI applications, as well as knowledge of database technologies and data warehousing solutions. Understanding of ML Ops practices such as model versioning, A/B testing, monitoring, and retraining pipelines. Moreover, expertise in Conversational AI & NLP, and a Full Stack Mindset will be highly valued. Additionally, any knowledge in eCommerce, recommendation systems, or retail AI solutions, exposure to LangChain, LLM fine-tuning, or generative AI approaches, and a background in UI/UX or conversational design best practices would be considered a bonus. This is a full-time position based in Hosur, Tamil Nadu, and the expected start date is 30/07/2025. Join us in a fast-paced environment where you can enhance your ML and full stack skills.,

Landytech is dedicated to transforming the accessibility of asset information for investment managers, asset owners, and their advisors through Sesame, a cutting-edge investment reporting platform. With a presence in over 15 countries, we empower clients to make informed investment decisions swiftly. Join us during this exciting period of rapid growth, following our successful securing of $12M in Series B funding in January 2023. From a founding team of two, we have expanded to nearly 100 employees in just four years, with offices in London and Paris. Embracing diversity as a core asset, our team represents over 15 nations and converses in 14 languages. As we expand, we are seeking an experienced and strategic Support Manager to oversee the development and expansion of our global client support function. This pivotal role, based in Pune, will manage a small yet dynamic team responsible for frontline client support. Collaborating closely with Client Success Managers, Product Specialists, Data Operations, Professional Services, and R&D teams, you will ensure the delivery of a seamless and top-tier support experience. You will embody the role of a player-coach, offering guidance to the team while actively participating in support interactions to set a leading example. **Key Responsibilities:** - Lead and guide a small support team in Pune, fostering coverage, coaching, and ongoing skill enhancement - Act as a player-coach, balancing leadership responsibilities with hands-on involvement in support cases and client communication - Cultivate a robust service-oriented culture centered on responsiveness, empathy, and client success - Supervise daily support operations, including prioritization, triage, and ensuring prompt and high-quality responses via email (CRM), calls, and Teams - Manage and enhance our digital support resources, such as the Academy and Knowledge Base - Spearhead AI and automation-driven enhancements to boost operational efficiency and client empowerment - Conduct management reporting and analysis regularly and on an ad-hoc basis - Drive process improvements, including drafting Standard Operating Procedures (SOPs) - Collaborate cross-functionally with Client Success, Product, Data Ops, Professional Services, and R&D to ensure seamless operations, address client needs effectively, and implement sustainable and scalable solutions **Requirements:** - 4-7 years of customer support experience, preferably in B2B SaaS or fintech - 2+ years in a leadership or support operations role - Proficiency with CRM/ticketing tools like HubSpot, Zendesk, Salesforce, etc. - Experience in or a strong interest in AI, chatbots, or digital client support solutions - Exceptional communication, problem-solving, and process improvement capabilities - Demonstrated ability to lead by example in a hands-on support or client-facing capacity **Our Benefits:** - Opportunity to be part of a rapidly expanding fintech company revolutionizing investment reporting - Regular social events and integration within an international team, with headquarters in London, UK, and an office in Paris, France - Hybrid work style with 2 days in our Pune office, India, and private medical insurance coverage for you and your family members.,

As a Lead Data Scientist at our company, you will play a crucial role in our AI/ML team by leveraging your deep expertise in Generative AI, large language models (LLMs), and end-to-end ML engineering. Your responsibilities will involve designing and developing intelligent systems using advanced NLP techniques and modern ML practices. You will be a key player in building and optimizing ML pipelines and AI systems across various domains, as well as designing and deploying RAG architectures and intelligent chatbots. Collaboration with cross-functional teams to integrate AI components into scalable applications will be essential, along with providing technical leadership, conducting code reviews, and mentoring junior team members. You will drive experimentation with prompt engineering, agentic workflows, and domain-driven designs, while ensuring best practices in testing, clean architecture, and model reproducibility. To excel in this role, you must possess expertise in AI/ML, including Machine Learning, NLP, Deep Learning, and Generative AI (GenAI). Proficiency in working with the LLM stack, such as GPT, Chatbots, Prompt Engineering, and RAG, is required. Strong programming skills in Python, familiarity with essential libraries like Pandas, NumPy, and Scikit-learn, and experience with architectures like Agentic AI, DDD, TDD, and Hexagonal Architecture are essential. You should be comfortable with tooling and deployment using Terraform, Docker, REST/gRPC APIs, and Git, and have experience working on cloud platforms like AWS, GCP, or Azure. Familiarity with AI coding tools like Copilot, Tabnine, and hands-on experience with distributed training in NVIDIA GPU-enabled environments are necessary. A proven track record of managing the full ML lifecycle from experimentation to deployment is crucial for success in this position. Additionally, experience with vector databases, knowledge of GenAI frameworks like LangChain and LlamaIndex, contributions to open-source GenAI/ML projects, and skills in performance tuning of LLMs and custom models are considered advantageous. If you are passionate about leveraging AI technologies to deliver real-world solutions, we are excited to discuss how you can contribute to our cutting-edge AI/ML team.,

As a lead role within the HR Enterprise Applications team, your objective is to address technological requirements in HR effectively. You will be responsible for leading the operations and implementation of SuccessFactors/ SAP HR applications to ensure alignment with business needs and objectives. Collaboration with cross-functional teams will be essential to understand business requirements and design solutions that enhance the employee experience. It is crucial to develop and maintain a comprehensive roadmap for integrating AI technologies into SuccessFactors, driving innovation and efficiency improvements. Your role will involve implementing AI-enabled features and functionalities within SuccessFactors, such as chatbots, natural language processing, and machine learning algorithms. Providing guidance and support to HR teams in leveraging the latest technologies to automate HR processes, improve decision-making, and deliver personalized employee experiences will be a key aspect of your responsibilities. Staying up-to-date with the latest trends and advancements in AI and related technologies is necessary to evaluate their potential applications within SuccessFactors. The ideal candidate for this position should have a minimum of 5 years of experience in HR technology, with a focus on SuccessFactors/ SAP HR implementation and administration. A strong understanding of HR processes, practices, and systems is required, along with experience with project management methodologies and tools. Excellent analytical and problem-solving skills are essential for this role. Industry experience in Manufacturing or Information Technology is preferred. Candidates should hold a Bachelor's or Master's degree in Computer Science, Information Systems, or a related field. Primary skills required for this role include proven experience in successfully implementing SuccessFactors/ SAP HR, demonstrated ability to think strategically about AI-enabled solutions and their impact on employee experience and business outcomes, and experience with integrating AI technologies with existing HR systems and processes. Strong communication and collaboration skills are necessary, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Secondary skills include understanding best practices and benchmarking processes in HR. Behavioral competencies and skills required for this role include the ability to articulate a clear vision for the SuccessFactors implementation or maintenance project, inspire and motivate team members to achieve goals, excellent verbal and written communication to explain technical concepts to non-technical stakeholders, ability to understand user requirements, project challenges, and team concerns, facilitate collaboration between HR, IT, and external consultants, foster a culture of collaboration among cross-functional teams, including HR professionals, IT, and business leaders, and build strong relationships with stakeholders to ensure alignment and trust.,

Were Hiring | Python Developer – Generative AI Location: Pune/Hyderabad Experience: 4–5 Years Join Us at the Cutting Edge of AI Innovation! Are you passionate about building products powered by Generative AI and LLMs? Do you enjoy working with cutting-edge tools like OpenAI, LangChain, and vector databases to bring AI ideas to life? We’re looking for a Python Developer (GenAI) who is ready to innovate, collaborate, and help us scale real-world AI solutions from prototype to production. Key Responsibilities: • Build scalable Python applications leveraging LLMs, prompt engineering, and RAG pipelines • Develop REST APIs using FastAPI/Flask for GenAI applications • Collaborate across teams to deploy LLM-powered tools (chatbots, assistants, summarizers) • Work with frameworks like LangChain, Hugging Face, and vector DBs like Pinecone, FAISS • Write clean, modular code with performance optimization in mind Skills We’re Looking For: • 4–5 years in Python development • Proven experience building LLM-based applications • Familiarity with OpenAI, Anthropic, Hugging Face, LangChain • Strong knowledge of REST APIs, microservices, and prompt engineering • Exposure to Git, CI/CD workflows, and agile environments Nice-to-Have: • Cloud exposure (AWS, Azure, GCP) • Experience with Docker/Kubernetes • Understanding of RAG pipelines, semantic search, or fine-tuning models Interested or know someone who fits? Drop your resume or referrals in the comments or send us a message! Thanks Dan - Dan@therxcloud.com

You will be responsible for spearheading the development and implementation of customer experience strategies, including new technology solutions, to enhance customer satisfaction and retention. Your role will involve driving customer loyalty through managing key tools like Net Promoter Score (NPS), Zendesk, and introducing new technologies aimed at improving customer service productivity. It is essential for you to stay ahead of market trends, optimize CX processes through AI-driven solutions, and ensure that customer-facing teams deliver exceptional service while retaining high morale and motivation. As the AVP/Head of CX Strategy & Technology, your key performance indicators (KPIs) will include developing and implementing a Customer Experience Strategy, implementing solutions using Technology and Innovation, managing Net Promoter Score (NPS), capturing and analyzing Customer Feedback and Insights, driving CX Productivity and Retention, enhancing Agent Experience, conducting Market Trends and Competitive Analysis, and effective stakeholder management (internal and external). Your responsibilities will involve developing and executing the overall CX strategy to enhance customer satisfaction and improve NPS across all OPS (Air and Non-Air), leveraging customer insights and feedback to identify pain points and opportunities for improvement, collaborating with cross-functional teams to ensure seamless customer journeys across all touchpoints, driving the integration of technology solutions such as AI, machine learning, and chatbots to improve CX productivity, overseeing the utilization of Zendesk and other CX management platforms to optimize workflows and service quality, researching and recommending new technologies or tools to increase customer retention and streamline operations, owning and managing the NPS process, developing actionable insights from NPS data to improve customer loyalty, creating and implementing strategies to drive higher NPS scores across various customer segments, building systems to capture and analyze customer feedback across multiple channels, utilizing feedback to shape new product offerings, service enhancements, and CX processes, presenting insights to senior leadership and suggesting strategies for improvement, identifying key metrics to track and manage agent productivity and providing regular reporting to management, using data-driven approaches to understand and address agent challenges, ensuring high levels of retention and engagement, staying up-to-date with industry trends, market changes, and competitor strategies, leading research initiatives to identify evolving customer expectations and technological advancements, and developing strategies to stay ahead of competitors by continuously improving the customer experience. To qualify for this role, you should have a Masters degree in business administration, Marketing, or related field, proven experience in a senior-level role focused on customer experience management, NPS, or related field, minimum 10 to 12 years of experience in a strategy role focusing on customer experience, strong analytical skills with the ability to interpret complex data and generate actionable insights, experience designing and implementing NPS surveys and methodologies, an understanding of emerging technologies used in the customer experience vertical, proficiency in data analysis tools and techniques, including statistical analysis, regression modeling, and data visualization, excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization, a strategic mindset with the ability to develop and execute NPS initiatives that drive measurable improvements in customer satisfaction and loyalty, leadership skills with the ability to inspire and motivate cross-functional teams to achieve common goals, project management skills with the ability to prioritize tasks, manage resources, and meet deadlines in a fast-paced environment, strong attention to detail, and a commitment to delivering high-quality work.,

Firstventure is seeking a talented and innovative React Native Developer to join our product team. This role involves planning, coordinating, and developing code for our applications, with a strong focus on enhancing the Courseplay Mobile App and creating new software solutions. You'll work with cutting-edge technologies and contribute to a team committed to making a significant impact. Responsibilities: Plan, coordinate, and develop code for the company's software products, working closely with the rest of the product team. Conduct thorough research on the latest software development practices and emerging technologies. Develop new features and functionalities for the Courseplay Mobile App, ensuring high performance and user experience. Identify and fix bugs found in the software, contributing to overall application stability and quality. Develop new applications and software solutions that complement our existing offerings. Conduct comprehensive tests on your own code before deployment to ensure quality and prevent regressions. Actively participate in brainstorming sessions to conceptualize and develop innovative new features. Adhere strictly to software development best practices throughout the coding process. Write clean, well-structured code with appropriate comments for maintainability and collaboration. Regularly test your own code to ensure functionality and performance. Work with innovative technologies including React Native , chatbots , SCORM , xAPI , Zend Framework, Responsive Web Design, video streaming, AWS , mobile apps, and more. Skills and Experience: Proficient in handling deadlines and taking responsibility for project outcomes. Capable of managing projects and processes within the company. Possesses a sharp eye for detail in all aspects of development and testing. Possesses good presentation and communication skills, both written and verbal. Minimum 1 year experience in any MVC Framework is required. Knowledge of e-Learning standards such as SCORM, xAPI, and AICC is a huge bonus . Experience in Zend Framework is a huge bonus .

About this role: Wells Fargo is seeking a Senior Process Engineer. This role is part of Human Resources Transformation and Products Team and services all lines of businesses under Human Resources. The Human Resources (HR) Process Excellence & Transformation team is seeking a Senior Process Engineer. This team defines, measures, improves, and governs HR business processes to deliver consistent, desired outcomes for our customers; manage our operations efficiently and effectively, and strengthen risk management and compliance; performs deep dive analysis of process design and performance to provide improvement solution that drives efficiency, effectiveness or our business processes and elevates employee experience. Critical thinking, understanding of emerging technologies (like AI, Gen AI, RPA, Chatbots), consulting, problem solving, decision making, strong communication and ability to work effectively in a fast-paced, ever-changing environments are key capabilities for this role. In this role, you will: Develop and lead redesign initiatives that encompass analyses and future state redesigns Manage assigned complex initiatives involving multiple business process segments to identify risks Complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution Make decisions and resolve issues to meet business objectives Interpret policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proven experience in developing and executing process improvement strategies, validating positive financial results through the establishment of performance tracking capabilities that drive process efficiency, effectiveness, and an improved customer experience. Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences Demonstrated ability to deliver relevant information to business partners and senior leaders in that persuades, educates, and enhances understanding. Ability to drive business awareness of quality/process management methodology and coach teams in process management and continuous process improvement and operational excellence. Demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities Skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx Knowledge and understanding of Statistical Analysis software such as Minitab, SAS JMP Knowledge and understanding of Rapid Process Automation software such as Ui Path, Blue Prism Experience in Design Thinking and/or Human Centered Design (HCD) Change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile Lean Six Sigma Black Belt and/or strong experience in consulting Intermediate Microsoft Office (Word, Outlook skills) Excellent business communication, storytelling, Powerpoint presentations and MS Excel skills Robust understanding of identification and application of AI, GenAI, RPA, Chatbot and other emerging technologies Job Expectations: Organizes, leads, and facilitates cross-LOB, enterprise-wide process design and re-engineering initiatives that will encompass an end-to-end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environment. Develops improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes, latest technologies and workflow through Wells Fargo Identifies and helps to prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact. Develops root cause analysis and business case for proposed technology, staff, and structure changes, including cost estimates Establishes standards for measuring performance against process requirements - Including the development of metrics that provide data for process management indicators for future improvement opportunities Provides advanced statistical analysis for business leaders, project teams, and managers as required. In addition, provide basic and advanced measurement approaches and mechanisms to ensure we are managing the process and producing the designed results Shares the lessons learned and best practices with others throughout the organization, when appropriate, to further promote process management. Provides assistance in the development and advancement of our common enterprise Operational and Process Excellence framework, methods, techniques, tools, training, and language. Including the development of new process improvement techniques and services, as needed Drives business awareness of our common enterprise operational and process excellence methods, techniques, tools, etc May assist with the development of our enterprise Operational and Process Excellence Curriculum and Training Materials Provides assistance and leadership of our enterprise process improvement professional support services - Including the identification and management of resources, including cross-entity members, to successfully execute projects Provides consultation on the use of reengineering techniques to improve process performance and product quality (example but not limited to LEAN, SIX SIGMA, Design Thinking) Works with HR Business leaders, SMEs, Product Manager(s) and Sponsors to ensure proposed recommendations to improve business processes or address specific business problems are prioritized along with related activities, deliverables, and tools are integrated in the product roadmap Collaborate and partner with other enterprise programs or initiatives to help advance the goals of those efforts while advancing the culture of operational excellence Provide thought leadership in the area of process management and continuous process improvement, operational excellence, continuous improvement. Provide coaching and mentoring for other process engineers, process owners and managers, and/or others informally (e.g., 1-on-1) or formally (e.g., facilitated training sessions). Shift timings: 1:30 10:30pm IST (subject to change as per business requirements)

As a Software Developer specializing in Automation, you will play a crucial role in designing, building, configuring, and implementing new or enhanced software products and solutions. Working closely with the Solution Delivery and Business-IT Engagement teams, you will ensure that the developed products meet various requirements such as business, functional, and technical aspects. To excel in this role, you should have experience with Robotic Process Automation (RPA) tools like UiPath, Blue Prism, or Automation Anywhere. Additionally, familiarity with Microsoft Azure, Power Apps, and Power Automate would be beneficial. The evolution of RPA solutions into Intelligent Automation involves integrating cognitive services such as chatbots, natural language processing (NLP), and optical character recognition (OCR) to create advanced automated solutions. Your responsibilities will include solution design, technical component building and configuration, coding, quality assurance, and collaboration with the testing team. You will also be involved in preparing technical documentation, supporting knowledge transfer, release management activities, and contributing to project planning and management. Ideal candidates for this role should possess strong problem-solving skills, effective communication abilities, and a proactive and results-oriented approach. Additionally, a willingness to continuously learn and improve your skills, along with relevant certifications in RPA, Microsoft Cognitive Services, or Process Mining, would be advantageous. If you are motivated to enhance your automation expertise and contribute to creating innovative solutions, this position offers opportunities for ongoing training and professional development. Join us at Johnson Controls, where we are dedicated to shaping a safer, more comfortable, and sustainable future through innovative solutions and collaborative teamwork. Embrace the challenge of tomorrow with a career that focuses on making a meaningful impact on the world.,

ML Scientist Experience: 2 - 6 Years Exp Salary : Competitive Preferred Notice Period : Within 15 Days Opportunity Type: Onsite (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Multimodal llms , vision-language models , Agentic AI Infibeam (One of Uplers' Clients) is Looking for: ML Scientist who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description We're hiring ML Scientists at Phronetic AI (a division of Infibeam Avenues Limited) to shape the future of multimodal reasoning and agentic AI with a strong focus on building compact, efficient models that can run on edge or on-prem environments. We're looking for 23 exceptional candidates across experience levels: 25 years: You have experience taking ideas from concept to working prototypes or products in multimodal or LLM-driven systems. You're comfortable experimenting with training strategies, model architectures, and evaluation pipelines to push model reasoning capabilities forward. 5+ years: You bring deep technical expertise and are excited to mentor junior team members, guide architectural decisions, and help shape the direction of our multimodal model research and deployment efforts. What we’re building: Models that understand and reason across text, images, video, and structured documents. Systems that go beyond perception — toward agentic, grounded, real-world intelligence Smaller, instruction-tuned models for efficient edge/on-prem inference A team culture focused on technical depth, fast iteration, and open research Let’s build intelligent, efficient, and grounded systems — together. How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: Infibeam Avenues Limited (IAL) is a leading digital payments and e-commerce technology platforms company in India and provides a comprehensive suite of web services spanning digital payment solutions, data centre infrastructure and software platforms. We provide solutions to merchants, enterprises, corporations and governments in both domestic as well as international markets to enable online commerce. Our digital technology facilitates businesses and governments to execute e-commerce transactions in a safe and secure manner. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

ML Scientist Experience: 2 - 6 Years Exp Salary : Competitive Preferred Notice Period : Within 15 Days Opportunity Type: Onsite (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Multimodal llms , vision-language models , Agentic AI Infibeam (One of Uplers' Clients) is Looking for: ML Scientist who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description We're hiring ML Scientists at Phronetic AI (a division of Infibeam Avenues Limited) to shape the future of multimodal reasoning and agentic AI with a strong focus on building compact, efficient models that can run on edge or on-prem environments. We're looking for 23 exceptional candidates across experience levels: 25 years: You have experience taking ideas from concept to working prototypes or products in multimodal or LLM-driven systems. You're comfortable experimenting with training strategies, model architectures, and evaluation pipelines to push model reasoning capabilities forward. 5+ years: You bring deep technical expertise and are excited to mentor junior team members, guide architectural decisions, and help shape the direction of our multimodal model research and deployment efforts. What we’re building: Models that understand and reason across text, images, video, and structured documents. Systems that go beyond perception — toward agentic, grounded, real-world intelligence Smaller, instruction-tuned models for efficient edge/on-prem inference A team culture focused on technical depth, fast iteration, and open research Let’s build intelligent, efficient, and grounded systems — together. How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: Infibeam Avenues Limited (IAL) is a leading digital payments and e-commerce technology platforms company in India and provides a comprehensive suite of web services spanning digital payment solutions, data centre infrastructure and software platforms. We provide solutions to merchants, enterprises, corporations and governments in both domestic as well as international markets to enable online commerce. Our digital technology facilitates businesses and governments to execute e-commerce transactions in a safe and secure manner. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Business Analyst , Data Science ! This role supports Commercial Analytics enablement, which includes understanding of business trends, provide data driven solutions. Within the Analytics, crafted to support brands and go-to-market strategies, Customer Analytics focuses on bringing and scaling analytics solutions that advances Customer centricity and transformation. The Analytics member is accountable for providing analytic expertise and delivering business insights to the Commercial organization. We&rsquore looking for a technically sound and who is interested in working within customer environment. Responsibilities: Relevant years of professional experience in implementing Analytics for business support. Must have experience with classification, regression and time series forecasting using ensemble methods with clear understanding. Well versed with data exploration and statistical inference from data. Having hands on year s experience building front end application using Streamlit / Gradio /Flask/Fast for Generative AI input and output display. Using Generative AI to work on tasks like text generation, sentiment analysis, chatbots and language translation using RAG and agent-based models. Analyze data and Generating insights using generative AI techniques for predictive modelling and data generation. Building chatbot using different scalable data source for generating charts and statement. Proficiency in programming language Python, SQL. Responsible for weekly release of upgrades and new features to enhance current algorithm. Qualifications we seek in you! Minimum Qualifications Masters or bachelor&rsquos in engineering - BE/B- Tech, BCA, MCA, BSc/MSc Master&rsquos in science or related Preferred Qualifications/ Skills R / Python and SQL certification Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career &mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Data Scientist—Generative AI: Design, finetune & deploy LLMs, GANs & diffusion models. Build RAG pipelines with FAISS/Pinecone; use Python, PyTorch/TensorFlow, and Hugging Face. Create ML pipelines, ensure model ethics, and deploy via cloud.

About The Role Designation: AI Full Stack Software Developer (AI Agents & Integrations) Location: AIPL Business Club, Gurgaon, Sector 62 Working Hours: 02:00 PM to 11:00 PM IST Days of Working: 5 Days Mode of Working: Hybrid Salary: As per the industry standards Overview We are seeking a talented and motivated AI software developer with 3-7 years of experience specializing in AI-driven applications. The ideal candidate will have practical experience in building, deploying, and integrating AI agents, Large Language Models (LLMs), or related AI technologies. You will play a crucial role in developing innovative AI solutions, ensuring seamless integration into scalable software applications. Role & responsibilities Develop, test, and maintain AI-centric software applications. Design, implement, and optimize APIs for effective AI integration. Create, deploy, and manage AI agents, LLMs, and intelligent systems. Collaborate on automated workflows leveraging advanced AI frameworks. Ensure high performance, security, and responsiveness of AI-driven applications. Write clean, efficient, and maintainable code following best practices in AI application development. Participate actively in code reviews, sprint planning, and agile development processes. Troubleshoot and resolve complex AI integration challenges. Stay updated with emerging trends and advancements in AI technologies, particularly AI agents and integrations. Preferred candidate profile Bachelor's degree in Computer Science, Engineering, or related field. 3-7 years of professional experience in AI software development. Practical experience developing or integrating AI agents, Large Language Models (LLMs), chatbots, or similar intelligent systems. Familiarity with any AI frameworks and APIs (e.g., OpenAI, Gemini, Claude, Deep Research, Anthropic, DeepSeek etc.). Experience with databases (e.g., MySQL, PostgreSQL). Proficient with version control systems like Git. Strong understanding of API development and AI integrations. Excellent analytical, problem-solving, and debugging skills focused on AI applications. Strong communication and teamwork abilities. Must have professional work-from-home setup, personal Laptop, and High-Speed broadband connection

Running scrums, handling client calls, unblocking teams, building conversational designs and flows, and measuring the performance of shipped bots are all the things you will do daily while making sure that all stakeholders are aligned and that communication flow is happening in all directions. You will be juggling multiple projects and priorities simultaneously which will make each day very different and exciting than the previous. What would you do? Work with the Development & Implementation team to validate the business requirements. Test business goals within the framework of the platform, keeping the user experience at the center of the thought process. Utilize project management tools, such as JIRA, to track progress, manage tasks, and communicate project updates. Develop detailed project plans, schedules, and timelines to ensure timely delivery of project milestones. Rigorously follow up with the internal team to unblock critical tasks, and be a mentor for the bot-building process. Strong technical acumen to effectively translate client requests and requirements into actionable tasks. Be a champion of communication and document project deliverables, timeline, status, and dependency matrix regularly. Be a part of scrums and sprints and help the team communicate business goals. Give inputs in the development roadmap for the delivery team and provide relevant insights to the internal stakeholders. Who Should Apply? Fresher / 1 years of experience as a Project Manager, preferably on a consumer-facing product. Bachelor's / Master's in Engineering. Strong understanding of the consumer internet ecosystem. Previous experience of working in Chatbots/AI domain a plus. High-level understanding of various tech platforms like Android, iOS, Web, Voice, etc. Experience working in startups or successful entrepreneurial adventures. Strong problem-solving and analytical skills. Self-driven, Multi-tasker, Comfortable with a fast-paced, always-on, highly ambiguous environment. Requirements are such a strong word. We dont necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that youve done most of it and are ready for the challenge of adding some new things to your resume.

We're Hiring: AI/ML Consultant Location: Vijayawada Experience: 510 Years | Type: Full-Time | Industry: Artificial Intelligence, Machine Learning, Data Science Do you have a passion for building intelligent systems that solve real-world problems? Are you skilled in deploying scalable AI/ML models that create business impact? If yes, we’d love to hear from you! Role Overview We are looking for an AI/ML Consultant to develop and integrate intelligent solutions that drive automation, decision-making, and innovation across multiple domains. Key Responsibilities Design and deploy AI/ML models for data-driven solutions Optimize models for scalability, accuracy, and interpretability Integrate AI models with low-code/no-code platforms for business users Work with stakeholders to define AI use cases and encourage adoption Required Skills Proficient in Python, R, and frameworks such as TensorFlow, PyTorch, Scikit-learn Experience in MLOps, model deployment, CI/CD, and version control Knowledge of ethical AI, bias detection, and explainable AI techniques Hands-on experience with AI-driven automation, chatbots, and decision support systems Preferred Certifications Certified AI/ML Engineer (AWS, Google Cloud, Microsoft) TensorFlow Developer Certificate Certification in AI Ethics & Governance

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Machine Learning Services Summary: As an AI/ML Engineer, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying GenAI models, developing cloud or on-prem application pipelines, and ensuring production-ready quality. You will also work with deep learning, neural networks, chatbots, and image processing. Key Responsibilities : A: Demonstrate various Google specific Designs using effective POCs, as per client requirements. B: Identifying applicability of Google Cloud AI services to use cases with ability to project both the business and tech benefits. C: Design, build and productionizes ML models to solve business challenges using Google Cloud technologies D: Lead and guide team of data scientists E: Coordinating and collaborating with cross-functional teams Technical Experience : A: Min 3 + years of experience on GCP AWS ML B: Exposure to Google Gen AI Services C: Exposure to GCP and its Compute, Storage, Data, Network, Security services D: Expert programming skills in any one of Java, Python, Spark E: Knowledge of GKE, Kubeflow on GCP would be good to have G: Experience in Vertex AI for building and managing the ML models H: Experience in implementing MLOps Location: Pan India

Job Summary: We are seeking a skilled Backend + Cloud Developer with strong experience in Python or Node.js , Microsoft Azure Cloud services , and Chatbot development . The ideal candidate should be proficient in building scalable backend systems, deploying them on Azure, and creating intelligent, conversational bots for customer engagement and automation. Key Responsibilities: Design and build scalable backend applications using Python or Node.js Develop and manage RESTful APIs and backend logic for integration with frontend and external systems Architect, deploy, and manage cloud-native solutions on Microsoft Azure , including: Azure App Services , Azure Functions Azure API Management , Logic Apps Azure SQL , Cosmos DB , Blob Storage Azure Key Vault , Azure Monitor , Application Insights Azure DevOps , CI/CD Pipelines Design and implement intelligent chatbots using: Azure Bot Framework LUIS / Cognitive Services Dialogflow , Rasa , or other NLP engines (optional) Integrate chatbots with web apps, messaging platforms (e.g., MS Teams, Slack), and backend services Ensure performance, scalability, and security of applications and chatbots Collaborate with cross-functional teams including DevOps, Frontend, and QA Required Skills: Strong backend development experience in Python or Node.js Expertise in Azure Cloud Platform and relevant services Hands-on experience with Chatbot platforms (preferably Azure Bot Service) Proficiency in designing and deploying microservices Deep understanding of API design , authentication/authorization , and cloud security Experience in CI/CD practices and Infrastructure as Code Strong debugging and performance optimization skills Preferred Qualifications: Azure Certifications (e.g., AZ-204 , AZ-305 , AI-102 for chatbot/AI skills) Experience with Docker , Kubernetes (AKS) Exposure to AI/ML services for enhancing bot capabilities Familiarity with Agile/Scrum processes

Roles and Responsibilities: Ensure delivery within area of responsibility by meeting the set KPIs by Department. Analyze business processes to identify analytics and automation opportunities. Write and maintain scripts for databases for Data analytics. Test and debug automation scripts before deployment. Integrate RPA bots with other enterprise systems (ERP, CRM, databases). Assess the feasibility and ROI of automating specific processes. Skillset: RPA Automation Anywhere SAP - Bots, IQ Bots, PO-SO-SRN Bots creation experience, Tally Bots Chat Bots building, Python connection with data sources Data Analytics Tool- Tableau Automation Tools Problem-solving Skills