8 Chatbot Technologies Jobs

Role Overview: As a Production Specialist at Wipro Limited, your role is crucial in supporting process delivery by ensuring the daily performance of the Production Specialists, resolving technical escalations, and developing technical capability within the team. Your responsibilities include: Key Responsibilities: - Handle technical escalations through effective diagnosis and troubleshooting of client queries - Manage and resolve technical roadblocks/escalations as per SLA and quality requirements - Timely escalate issues to TA & SES if unable to resolve them - Provide product support and resolution to clients by performing a question diagnosis and guiding users through step-by-step solution...

Job Description We are seeking a highly skilled and experienced Product Manager to lead our WhatsApp banking & Chatbot initiatives . The ideal candidate will have a deep understanding of WhatsApp banking (Meta) capabilities and chatbot technologies, a strong background in managing complex products, and a proven track record in developing and deploying Large Language Model (LLM) based solutions. Key Responsibilities Lead the end-to-end product lifecycle for WhatsApp banking and chatbot solutions(customer/employee facing), from ideation and strategy to development, launch, and continuous improvement. Collaborate with cross-functional teams including Products team, business team, engineering, d...

Role Overview: You will be responsible for supporting process delivery by ensuring the daily performance of the Production Specialists, resolving technical escalations, and developing technical capability within the Production Specialists. Key Responsibilities: - Handle technical escalations through effective diagnosis and troubleshooting of client queries - Manage and resolve technical roadblocks/escalations as per SLA and quality requirements - Timely escalate unresolved issues to TA & SES - Provide product support and resolution to clients by performing question diagnosis and guiding users through step-by-step solutions - Troubleshoot all client queries in a user-friendly, courteous, and ...

Chatbot / Conversational AI Technical Leader Responsibilities Provides technical leadership in Chat Bot/Voice Bot Space. Implement a Chat Bot for Various Business Adapt quickly to change in requirements and be willing to work with different technologies if required Lead the effort to build, implement and support the data infrastructure Manage the Intelligence Automation Engineer and vendor partners, ensuring to prioritize projects according to customer and internal needs, and develops top-quality data pipelines using industry best practices Own most deliverables for the ITSM Chat Bot team from a delivery perspective Lead cross-functional team members and stakeholders throughout projects of v...

Chatbot / Conversational AI Technical Leader Responsibilities Provides technical leadership in Chat Bot/Voice Bot Space. Implement a Chat Bot for Various Business Adapt quickly to change in requirements and be willing to work with different technologies if required Lead the effort to build, implement and support the data infrastructure Manage the Intelligence Automation Engineer and vendor partners, ensuring to prioritize projects according to customer and internal needs, and develops top-quality data pipelines using industry best practices Own most deliverables for the ITSM Chat Bot team from a delivery perspective Lead cross-functional team members and stakeholders throughout projects of v...

Chatbot / Conversational AI Technical Leader Responsibilities Provides technical leadership in Chat Bot/Voice Bot Space. Implement a Chat Bot for Various Business Adapt quickly to change in requirements and be willing to work with different technologies if required Lead the effort to build, implement and support the data infrastructure Manage the Intelligence Automation Engineer and vendor partners, ensuring to prioritize projects according to customer and internal needs, and develops top-quality data pipelines using industry best practices Own most deliverables for the ITSM Chat Bot team from a delivery perspective Lead cross-functional team members and stakeholders throughout projects of v...

Chatbot / Conversational AI Technical Leader Responsibilities Provides technical leadership in Chat Bot/Voice Bot Space. Implement a Chat Bot for Various Business Adapt quickly to change in requirements and be willing to work with different technologies if required Lead the effort to build, implement and support the data infrastructure Manage the Intelligence Automation Engineer and vendor partners, ensuring to prioritize projects according to customer and internal needs, and develops top-quality data pipelines using industry best practices Own most deliverables for the ITSM Chat Bot team from a delivery perspective Lead cross-functional team members and stakeholders throughout projects of v...

As a Senior Software Engineer specializing in IVR and chatbots applications, you will be responsible for handling production IVR and chatbots applications. Your primary duties will include understanding business requirements, coordinating with the development team to ensure the requirements are met, and planning and overseeing smooth deployments and post-production support. You will need to ensure that the applications are running smoothly with adequate monitoring and are available 24/7 unless there are planned downtime activities. Collaboration with stakeholders and different teams will be crucial for the delivery and support of the applications. You will also be responsible for ensuring th...