9 Chatbot Solutions Jobs

As a member of the Bristol Myers Squibb team, you will be part of a unique and transformative work environment where every day presents challenging and meaningful opportunities that have the potential to change lives. Your role will involve supporting the PS GPO Head in digital transformation and automation initiatives, utilizing expertise in RPA, business analytics, Workday, and ServiceNow application management to optimize service delivery and enhance operational efficiency. Your responsibilities will also include aligning local India PS GPO teams with the global People & Organization (HR) strategy, overseeing India team delivery for PS GPO initiatives, establishing key performance metrics and actionable dashboards, facilitating collaboration between local and global teams, and driving process improvement and lean methodology projects. Key Responsibilities: - Support PS GPO Head in digital transformation and automation initiatives - Align local India PS GPO teams with global HR strategy - Oversee India team delivery for PS GPO initiatives - Establish key performance metrics and actionable dashboards - Facilitate collaboration between local and global PS GPO teams - Drive process improvement and lean methodology projects - Support development and innovation in procurement and logistics digital platforms - Ensure compliance with global policies and procedures - Mentor and develop local teams Qualifications & Experience: - Bachelor of Technology, Operations Management, or relevant field, master's degree is a plus - 10+ years of experience in business excellence, transformation, and digital service delivery - Advanced technical proficiency in digitalization, automation, data analytics, and process improvement - Familiarity with cloud platforms, data integration, and big data technologies - Strong program and project management skills - Demonstrated experience in stakeholder management and customer relationship - Methodological expertise in Agile, Lean, and SCRUM - Recognized for driving high-value solutions and improving service delivery If you believe that this role intrigues you and aligns with your career aspirations, we encourage you to apply. At Bristol Myers Squibb, you will have the opportunity to be part of a supportive culture that values individual talents and promotes global participation in clinical trials. Your contributions will play a crucial role in transforming patients" lives through science and helping you unleash your highest potential. Please note that the company is dedicated to ensuring the well-being of its employees, customers, patients, and communities. Therefore, all employees are strongly recommended to be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. If you require any workplace accommodations or adjustments, please direct your inquiries to adastaffingsupport@bms.com. Bristol Myers Squibb will consider qualified applicants with arrest and conviction records in accordance with applicable laws. Your privacy and data protection are important to us, and all data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.,

Duration: 6 Months Location: BKC, Mumbai (On-site) Stipend: ?20,000 ?25,000 per month About the Role: We are seeking a dynamic and tech-savvy HR Intern who is passionate about transforming traditional HR processes through automation and AI. This internship offers hands-on experience in managing HR systems, Onboarding, implementing and driving chatbot solutions, and working on automation projects that reduce manual interventions and enhance employee experience. Key Responsibilities: Assist in managing and maintaining HR systems and databases. Assisting Onboarding and employee queries related to system Support automation initiatives across HR operations (e.g., onboarding, offboarding, leave management). Collaborate with the HR Tech team to implement AI-driven tools like chatbots and self-service portals. Analyze existing manual processes and propose tech-enabled solutions. Work on integrations between HR platforms (e.g., HRMS, ATS, payroll systems). Document workflows and contribute to process improvement projects. Provide support in data analytics and reporting using HR dashboards. Working on data analytics through Power BI and other tools Ideal Candidate Profile: Currently pursuing or recently completed a degree in HR,BSC(IT) or related field. Strong interest in HR Technology, automation, and AI. Familiarity with chatbot platforms (e.g., Microsoft Bot Framework, Dialogflow, etc.). Basic understanding of tech languages like Python, JavaScript, or SQL is a plus. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. What Youll Gain: Exposure to cutting-edge HR Tech tools and platforms. Experience in real-world automation projects. Mentorship from experienced HR and Tech professionals. Opportunity to contribute to strategic HR transformation initiatives. Show more Show less

JD Senior Presales and Solutioning Specialist (Individual Contributor) We are seeking an experienced and dynamic professional to join our team as a Presales and Solutioning Manager. The ideal candidate will have a minimum of 10 years of proven experience in presales, solutioning, and client engagement. This role involves understanding client needs, creating innovative solutions, and effectively presenting proposals to clients. The Presales and Solutioning Manager will play a crucial role in driving business growth by collaborating with various internal teams and ensuring the successful delivery of tailored solutions. Responsibilities: Client Engagement: Collaborate with clients to understand their business objectives, challenges, and requirements. Build and maintain strong relationships with clients to become a trusted advisor. Conduct client presentations, workshops, and demonstrations to showcase our solutions. Solution Design: Work closely with the sales and delivery teams to design customized solutions that meet client needs. Develop comprehensive proposals, including technical specifications, timelines, and cost estimates. Create solution documents and architecture diagrams for client understanding. Pre-sales Activities: Lead presales activities, including preparing responses to RFPs, RFIs, and other client inquiries. Conduct market research to stay updated on industry trends and competitor offerings. Collaborate with the sales team to develop winning strategies for new business opportunities. Conducting Demos for clients, Understanding of CRM products. Team Collaboration: Coordinate with internal teams, including product development, marketing, and delivery, to ensure seamless transition from presales to project implementation. Provide guidance and support to the sales team in positioning and selling solutions effectively. Continuous Improvement: Stay abreast of technological advancements and industry best practices. Identify opportunities for process improvement and efficiency in presales and solutioning. Qualifications: Bachelor's degree in Business, Computer Science, or a related field. Master's degree preferred. Minimum of 8 years of experience in presales, solutioning, or a related role. Strong understanding of technology solutions and their application to business problems. Excellent communication and presentation skills. Proven track record of successfully leading presales engagements and closing deals. Ability to work collaboratively in a cross-functional team environment. Strong analytical and problem-solving skills.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role We are seeking an exceptional Data Scientist with specialized expertise in developing multi-agent AI systems. In this role, you will design, implement, and optimize complex AI ecosystems where multiple intelligent agents collaborate to solve sophisticated problems. You will leverage your deep understanding of generative AI, retrieval-augmented generation (RAG), and prompt engineering to create cutting-edge solutions that push the boundaries of artificial intelligence Your Profile Design and develop generative AI-based multi-agent systems that can collaborate, communicate, and coordinate to achieve complex objectives Architect and implement RAG-based chatbot solutions that effectively leverage knowledge bases and external data sources Create sophisticated prompt engineering strategies to optimize AI agent behavior and inter-agent communication Build, train, and fine-tune generative AI models for various applications within multi-agent systems Develop robust evaluation frameworks to measure and improve multi-agent system performance Implement efficient knowledge sharing mechanisms between AI agents What you'll love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

The Applications Development Intermediate Programmer Analyst position is an intermediate level role where you will be responsible for contributing to the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. Your main objective will be to participate in applications systems analysis and programming activities. Utilizing your knowledge of applications development procedures and concepts, as well as basic knowledge of other technical areas, you will identify and define necessary system enhancements. This includes using script tools, analyzing/interpreting code, and consulting with users, clients, and other technology groups to recommend programming solutions. You will also be involved in installing and supporting customer exposure systems and applying fundamental knowledge of programming languages for design specifications. As an Intermediate Programmer Analyst, you will analyze applications to identify vulnerabilities and security issues, conduct testing and debugging, and serve as an advisor or coach to new or lower-level analysts. You will be responsible for identifying problems, analyzing information, and recommending and implementing solutions. Additionally, you will operate with a limited level of direct supervision, exercise independence of judgment and autonomy, and act as a subject matter expert to senior stakeholders and/or other team members. In this role, you will need to appropriately assess risk when making business decisions, demonstrate consideration for the firm's reputation, and safeguard Citigroup, its clients, and assets by ensuring compliance with applicable laws, rules, and regulations. You must apply sound ethical judgment regarding personal behavior, conduct, and business practices, as well as escalate, manage, and report control issues with transparency. Qualifications: - 2-5 years of relevant experience in the Financial Service industry - Intermediate level experience in Applications Development role - Clear and concise written and verbal communication skills - Strong problem-solving and decision-making abilities - Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: - Bachelor's degree/University degree or equivalent experience This job description provides an overview of the responsibilities and qualifications for the Applications Development Intermediate Programmer Analyst position. Other duties may be assigned as needed.,

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. In this role, you will play a key role in seeking an exceptional Data Scientist with specialized expertise in developing multi-agent AI systems. You will design, implement, and optimize complex AI ecosystems where multiple intelligent agents collaborate to solve sophisticated problems. Leverage your deep understanding of generative AI, retrieval-augmented generation (RAG), and prompt engineering to create cutting-edge solutions that push the boundaries of artificial intelligence. Design and develop generative AI-based multi-agent systems that can collaborate, communicate, and coordinate to achieve complex objectives. Architect and implement RAG-based chatbot solutions that effectively leverage knowledge bases and external data sources. Create sophisticated prompt engineering strategies to optimize AI agent behavior and inter-agent communication. Build, train, and fine-tune generative AI models for various applications within multi-agent systems. Develop robust evaluation frameworks to measure and improve multi-agent system performance. We recognize the significance of flexible work arrangements to provide support. Be it remote work or flexible work hours, you will get an environment to maintain a healthy work-life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.,

At CAW Tech, we are passionate about bringing innovative ideas to life and developing the first versions of SaaS products with the potential to revolutionize industries, similar to what Uber, Airbnb, and Flipkart have achieved. Our dedicated engineering team is at the forefront of creating cutting-edge products for a diverse portfolio of startups, utilizing a wide range of technologies and frameworks. This environment is ideal for inquisitive and ambitious tech enthusiasts like you. Specializing in AI automation, digital transformation, and custom AI-driven product engineering, we excel in areas such as Conversational AI, Agentic AI, and chatbot solutions. Our work plays a crucial role in helping businesses enhance operational efficiency and elevate customer engagement through the latest technological advancements. Location: Hyderabad (Hybrid) with occasional travel required to regions including the US, UK, EU, Middle East, and APAC. About the Role: We are currently looking for a dynamic and results-oriented International Sales Manager to spearhead our global business development initiatives in IT services and consulting. In this role, you will be responsible for promoting digital transformation solutions, bespoke software development, staff augmentation, and managed services to clients across key global markets. Your primary responsibilities will include developing and implementing strategic sales plans for international territories, managing the entire sales cycle from lead generation to deal closure, showcasing various IT services offerings, collaborating with internal teams to tailor solutions, fostering strong relationships with key stakeholders, representing the company at industry events, and consistently meeting or exceeding sales targets. Key Requirements: - Bachelor's degree in Business, IT, or a related field (MBA preferred). - 6-12 years of experience in B2B/enterprise sales within the IT services or technology consulting sector. - Proven success in selling to international clients, particularly in the US, UK, or MEA regions. - Profound knowledge of outsourcing models, IT consulting dynamics, and different pricing structures. - Extensive network within target industries such as Fintech, BFSI, Healthcare, Retail, or SaaS. - Exceptional communication, negotiation, and presentation skills. - Ability to work autonomously, manage multiple accounts effectively, and travel internationally when necessary. Preferred Skills: - Familiarity with RFP/RFQ processes and proposal development. - Experience with offshore/onshore delivery models. - Proficiency in cloud platforms such as AWS, Azure, GCP, and modern technology stacks. - Exposure to catering to startup, scaleup, and enterprise clients. Compensation: Competitive base salary, commission structure, and performance-based incentives. Why Join Us - Join a rapidly expanding global tech company. - Lead impactful deals with Fortune 500 companies and emerging tech firms. - Experience a culture of autonomy, flexibility, and continuous growth opportunities.,

We are looking for a dynamic and self-motivated Sr Business Analyst with a minimum of 4 years of experience to join our team In this role, you will act as the bridge between clients and internal teams, ensuring the successful delivery of Conversational AI Solutions (chat & voice) powered by Generative AI Technology Your expertise in requirements gathering, consulting, and client management will contribute to the seamless execution of projects while enhancing customer satisfaction. Key Attributes you need to possess: Analytical Thinking Ability to analyze client needs, system capabilities, and project constraints to propose effective solutions. Skill in identifying potential risks or gaps in requirements and addressing them proactively. Strong problem-solving abilities to handle unexpected challenges during project delivery. Communication Skills Exceptional verbal skills to articulate complex technical concepts in simple terms for clients and stakeholders. Strong written skills for creating clear and concise documentation, including requirement specifications, user stories, and status reports. Active listening skills to ensure accurate understanding of client needs and concerns. Client-Centric Mindset Empathy to understand and prioritize client requirements and business goals. Ability to build and maintain trust with clients through consistent communication and delivery excellence. Willingness to go the extra mile to ensure client satisfaction and success. Project Management Skills Proficiency in managing multiple tasks, timelines, and resources effectively without compromising quality. Familiarity with project management tools to track project progress and milestones. Strong organizational skills to ensure smooth project execution and timely deliverables. Collaboration Ability to work seamlessly with cross-functional teams, including developers, designers, and quality analysts. Openness to feedback and a collaborative approach to brainstorming and problem-solving. Proactive participation in team meetings, knowledge-sharing sessions, and retrospectives. Attention to Detail Meticulous approach to reviewing project requirements, deliverables, and client feedback. Commitment to quality assurance to avoid errors and rework in deliverables. Ability to maintain accuracy in tracking financials, such as invoicing and collections. Adaptability Comfort with working in dynamic environments and adjusting to shifting client priorities or project scopes. Eagerness to learn and apply new tools, technologies, and methodologies as needed. Resilience in handling pressure during tight deadlines and critical project phases. Typical work week looks like: Act as the first point of contact for clients and collaborate with clients to gather, analyze, and validate requirements for Conversational AI Solutions (chat & voice). Conduct workshops or discovery sessions with clients to propose best-in-class solutions powered by Generative AI Technology. Create detailed documentation such as requirement specifications, user stories, and process workflows. Assemble project scope and maintain project related documentation. Create a project plan with details and illustrations to identify the flow of activities needed in order to successfully conclude a project. Identify, track, monitor and communicate project related issues and other variances, scope changes, and contingencies that may crop up during implementation. Assign, schedule and review the project at regular intervals to analyze its progress in terms of quality guidelines and time constraints. Provide regular internal and external project status updates and reports. Coordinate with internal teams, including developers, designers, and QA, to ensure timely and quality project delivery. Track invoicing and collections to maintain financial clarity for assigned projects. Proactively identify potential risks and suggest mitigation strategies. Assist in enhancing client relationships by understanding their evolving needs and proposing new opportunities to help build new revenue streams. Our ideal candidate should have- A Bachelors degree in Computer Science, IT, or a related field. A minimum of 4 years of experience in a Business Analyst or similar role in IT or software delivery. Proven experience in requirements gathering, client management, and consulting. Knowledge of project management tools and methodologies Familiarity with Conversational AI technologies, and a keen interest in Generative AI Solutions. Proficiency in creating project documentation and workflow diagrams. Solid understanding of invoicing, collections, and project financials. An ability to effectively communicate and present technical concepts to non-technical stakeholders. Experience in stakeholder management and cross-functional team collaboration. What you can expect from ORI: Passion & happiness in the workplace with great people & open culture with amazing growth opportunities. An ecosystem where leadership is fostered which builds an environment where everyone is free to take necessary actions to learn from real experiences. Chance to work on the cutting-edge technology, including Generative AI. Freedom to pursue your ideas and innovate with multiple technologies. This role offers the opportunity to work with cutting-edge AI technologies and directly impact client success. If you are passionate about delivering innovative solutions and thrive in a collaborative environment, wed love to hear from you!

General Summary: Experience in engaging with business and technical stakeholders, understanding complex problem statements, and proposing value-driven Data Science & ML solutions Functional & technical leadership in developing data science roadmap and guiding the team with end-to-end delivery (design, development, maintenance, and optimization) of advanced analytical solutions with focus on process standardization and best practices Proactive in reaching out to wide variety of stakeholders for increasing the awareness of Data Science, ML and GenAI capabilities and identifying business value driven opportunities Analyze the market and industry trends in the technology and proactively look for opportunities in bringing the best solutions Strong analytical skills with the ability to gather information from several sources and identify fundamental patterns/trends in data Conduct research, design statistical studies and develop solutions Develop Story Telling dashboards on analytics to assist business in decision making Implement deep learning models for structured and unstructured data sets Perform Time Series Analysis and Forecast (ARIMA, Exponential Smoothing, VAR etc.) Implementation experience with identifying, prototyping, developing and delivering GenAI solutions using Industry standard RAG models and frameworks Ability to develop capabilities in Text Analytics ranging from Basic to Advanced (Topic Modelling, NLP) Experience with AWS suite of Data Science and ML tools Develops predictive models using Machine Learning algorithms (SVM, Random Forest, Neural Network, Decision Tree, Logistic Regression, K-mean Clustering, Catboost etc.) Experience with other cloud platforms (GCP and Azure) Understanding of Data Platforms and Data Engineering Exposure to ChatBot solutions and Automation technologies Minimum Qualifications: 7+ years of IT-related work experience with a Bachelor's degree.OR 9+ years of IT-related work experience without a Bachelors degree. 4+ years in a leadership role in projects/programs.