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0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. Job Summary The ITIL Process Engineer supports the advancement of IT service management by assisting in the design, optimization, and automation of ITIL processes that contribute to operational efficiency and user satisfaction. This role applies ITIL knowledge in a collaborative environment, contributing to automation efforts, AI integration, and cross-functional teamwork. The engineer will support initiatives to streamline workflows, improve service delivery, and align with industry best practices—helping to build scalable, efficient, and resilient IT operations. Essential Duties And Responsibilities Process Analysis & Optimization: Evaluate existing service management processes to identify inefficiencies. Propose and implement automation strategies to reduce manual effort and improve productivity, quality, and consistency. AI Integration & Automation: Research, recommend, and deploy technologies to enhance ITIL processes—such as automating repetitive tasks, enabling predictive incident management, and supporting intelligent service desk operations. Service Onboarding Management: Design and document onboarding workflows for new services supported by the Service Desk. Ensure smooth integration and effective training for operations teams through structured change management. Cross-Functional Collaboration: Partner with IT, application support, security, and business units to resolve operational challenges and ensure a unified approach to incident management and service delivery. Standard Operating Procedures (SOPs): Develop and maintain comprehensive SOPs for all service management processes, ensuring alignment with industry best practices and internal compliance standards. Knowledge Management: Maintain an accurate and up-to-date knowledge base for the service management team. Ensure documentation reflects current processes and is easily accessible. Incident Management Governance: Define and enforce policies and procedures for incident and major incident management to ensure consistency, compliance, and timely resolution. ITIL/ITSM Expansion: Identify opportunities to implement or enhance ITIL/ITSM processes. Design and deliver training programs to promote adoption and maturity across the organization. Continuous Improvement: Drive ongoing improvements through process baselining, audits, compliance reviews, and performance analytics. Recommend enhancements based on data-driven insights. Reporting & Communication: Prepare and present project updates, performance metrics, and strategic recommendations to senior leadership and stakeholders. Team Leadership & Trust Building: Foster a culture of collaboration and accountability. Lead by example to build trust across teams and functions. Tool Utilization & Innovation: Use ITSM platforms such as ServiceNow to create and manage Service Catalog items. Oversee improvement initiatives via Jira and recommend tools to enhance service operations. CMDB Governance: Maintain robust governance for the Configuration Management Database (CMDB), including standards, access controls, integrations, audits, and continuous improvement practices. Required Skills, Knowledge and Education Education: Bachelor’s degree in computer science, management information systems (MIS), business, or a related field, or equivalent work experience. Experience: A minimum of five years’ experience in IT service management working directly on ITIL processes with demonstrated success in implementing improvements. Subject matter expert (SME) on ITIL frameworks and processes such as Incident, Problem, Change, Configuration, and Knowledge Management. Automation: Proven experience designing and implementing automation solutions to streamline ITIL-based service management processes using tools such as ServiceNow, or equivalent platforms. Process Improvement and Data Analysis: Demonstrated expertise in driving process improvement initiatives through data analysis, workflow optimization, and project management, with a focus on enhancing service efficiency and business outcomes. Communication Skills: Exceptional communication skills with strong attention to detail. Proven experience preparing and delivering high-impact reports and presentations tailored for senior leadership and executive audiences. Customer Service: Strong interpersonal skills with a customer-centric mindset, ensuring process improvements align with user experience and service excellence goals. Problem-Solving Skills: Proven ability to analyze issues, identify root causes, and implement solutions effectively within ITIL processes. Preferred ServiceNow Expertise: Hands-on experience as a power user or catalog developer within the ServiceNow platform, including workflow configuration and service catalog design. AI: Familiarity with artificial intelligence technologies in ITSM environments, such as ServiceNow Virtual Agent, chatbot frameworks, and predictive analytics. Technical Proficiency: Working knowledge of tools such as SQL for data querying, Power BI for reporting and visualization, Visio for process mapping, and Jira for agile project tracking. Certifications: ITIL v3 or v4 certification is highly desirable. Additional certifications such as ITIL Foundation, ServiceNow Administrator/Developer, or Lean Six Sigma are a plus. Change & Agile Methodologies: Experience supporting change management processes with a solid understanding of Lean or Agile methodologies. Work Environment In office working model. Working shift 2:30 PM – 11:30 PM IST. We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! About Polaris India As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. Polaris India Private Limited is one of the Polaris group subsidiary companies incorporated on 18th Feb 2011. We launched our flagship products including All-Terrain Vehicles (ATVs), Polaris RANGER: RZR® side - by - side and Snowmobiles in India in August 2011. Through our selected product range, we are creating a whole new culture of Off-Road adventure in India. Polaris India has a strong network of 10 dealerships and state of the art Polaris Experience Zones (Off-Road Tracks) to take the off-road riding culture way ahead. We are committed to creating a dynamic work environment where talent thrives, and bold ideas come to life. Join Polaris India, where passion meets innovation! We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. www.polaris.com How We Hire Polaris India Private Limited is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions, or privileges of employment on account of race, age, color, sex, national origin, physical or mental disability, or religion or otherwise as may be prohibited by law. EEO/AA/M/F/Vets/Disabled
Posted 1 month ago
5.0 - 10.0 years
7 - 14 Lacs
Hyderabad
Work from Office
Type: Contract Description: 5+ years of experience in software development, with at least 2+ years of hands-on experience working with the Kore.ai platform. Proven expertise in developing chatbots and virtual assistants using Kore.ai tools. Proficiency in programming languages such as JavaScript or other scripting languages. Experience with API integrations, including RESTful APIs and third-party services. Strong understanding of dialogue flow design, intent recognition, and context management. Familiarity with Kore.ai Bot Builder tools such as Kore Workflow, NLU Modeler, and BotKit. Experience with UI/UX design principles for creating intuitive chatbot experiences. Preferred Qualifications: Kore.ai platform certification is a strong advantage. Knowledge of automation tools and RPA technologies is beneficial
Posted 1 month ago
7.0 - 12.0 years
40 - 65 Lacs
Chennai, Thiruvananthapuram
Work from Office
What You Will Do: Design, train, and fine-tune advanced foundational models (text, audio, vision) using healthcare-and other relevant datasets, focusing on accuracy and context relevance. Collaborate with cross-functional teams (Business, engineering, IT) to seamlessly integrate AI/ML technologies into our solution offerings. Deploy, monitor, and manage AI models in a production environment, ensuring high availability, scalability, and performance. Continuously research and evaluate the latest advancements in AI/ML and industry trends to drive innovation. Ensure all AI solutions adhere to industry standards and regulatory requirements (i.e., HIPAA). Develop and maintain comprehensive documentation for AI models, including development, training, fine-tuning, and deployment procedures. Provide technical guidance and mentorship to junior AI engineers and team members. Collaborate with stakeholders to understand business needs and translate them into technical requirements for model fine-tuning and development. Select and curate appropriate datasets for fine-tuning foundational models to address specific use cases. Implement robust security protocols to protect sensitive data from breaches and unauthorized access. Ensure AI solutions can seamlessly integrate with existing systems and applications. What You Will Need: Bachelors or masters in computer science, Artificial Intelligence, Machine Learning, or a related field. 10+ year industry experience with minimum of 5 years of hands-on experience in AI/ML, with a demonstrable track record of training and deploying LLMs and other machine learning models. Strong proficiency in Python and familiarity with popular AI/ML frameworks (TensorFlow, PyTorch, Hugging Face Transformers, etc.). Practical experience deploying and managing AI models in production environments, including expertise in serving and inference frameworks (Triton, TensorRT, VLLM, TGI, etc.). Experience in Voice AI applications, a solid understanding of healthcare data standards (FHIR, HL7, EDI) and regulatory compliance (HIPAA, SOC2) is preferred. Excellent problem-solving and analytical abilities, capable of tackling complex challenges and evaluating multiple factors. Exceptional communication and collaboration skills, enabling effective teamwork in a dynamic environment. Experience with cloud computing platforms (AWS, Azure) and containerization technologies (Docker, Kubernetes) is a plus. Familiarity with MLOps practices for continuous integration, continuous deployment (CI/CD), and automated monitoring of AI models. Delivered a minimum of 3 to 5 AI/LLM medium to large scale projects of significant value.
Posted 1 month ago
0 years
0 Lacs
India
Remote
Budget: ₹7,000 for project delivery Location: Remote (India preferred) Start: Immediate We’re building a lightweight AI assistant to help users quickly post their project requirements on our platform, AndRize. We’re looking for a Tech Project Manager who can take this from idea to delivery — including: Translating the chatbot use case into product logic Collaborating with designers (we’ll provide) to build clean UI/UX Guiding developers on API integration (we’ll provide dev support) Ensuring timely testing and final implementation 💼 Who we’re looking for Someone with a product mindset and hands-on project delivery experience Can manage a small cross-functional team (designer + developer) Has worked on AI tools, prompt flows, or chat-based interfaces (preferred, not mandatory) Strong understanding of user experience and implementation flows 💰 Budget: ₹7,000 (for full project management and delivery) 📦 We’ll provide the required creators (designer + dev), and you’ll be responsible for managing scope, quality, and deadlines. This isn't just 1 time work.
Posted 1 month ago
2.0 - 4.0 years
3 - 3 Lacs
Bhubaneshwar
On-site
About the Role : The Facilitator & Counselor would play an important role in building agency of adolescents i.e. the ability to make informed life decisions. They would be responsible for building meaningful relationships with the adolescents to influence their emotional, social and mental wellbeing. S/he will be responsible for implementation of the Lighthouse Kiran in either colleges or at specific Lighthouse c enters in the city. The ideal candidate would be someone who is motivated and passionate in working with the underprivileged communities and invested in their betterment, has experience in career counseling and conducting workshops/courses on life skills and soft skills. Roles and responsibilities: Facilitate the Lighthouse Kiran program for the new students. Make sure that each student completes the Lighthouse Kiran program as designed and that their attendance is complete. Ensure that all the students enrolled in Lighthouse Kiran program use the Social and Emotional Learning Chatbot to build their social and emotional skills. Conduct baseline and endline internal assessment with every student to understand the shift in the competencies. Supporting the rest of the team members as and when required. Preferred Skill sets, Years of Experience, Professional Background: BA/MA in Psychology/Counseling/Training or Post Graduation in any field, with 2-4 years of experience preferably in Counseling Ability to conduct a batch of 25 to 30 students. To be able to focus on the self-transformation of the students through facilitation Ability to counsel the students appropriately which will enable them to take the right decision towards their careers Strong and empathetic behavior Ability to build a strong cultural system and be a role model for the youth/students Commitment towards the upliftment of the youth and city transformation Strong verbal and written communication skills in local language,Hindi and English Immediate joiners preferred. Location - Odisha (Open to travel in any location) Does it sound exciting? If yes, then share your CV with us mentioning the Facilitator - LH Kiran at Hyderabad in the subject line at careers@lighthousecommunities.org or click on the link to apply- https://forms.gle/eFuMTrpeFFZTRofMA To learn more about us, you can visit at https://lighthousecommunities.org. Job Type: Full-time Pay: ₹28,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
2 - 4 Lacs
Jaipur
On-site
Company Description CollegeDekho is India's largest college enrolment and learning marketplace that is helping in the democratisation of Higher Education and Career guidance in India. Founded in 2015 by Ruchir Arora, Saurabh Jain and Rohit Saha with a vision of creating a globally trusted student guidance ecosystem, we connect prospective college students with colleges using our proprietary technology, AI-based chatbot and content. Our Common Application Form enables students to apply to multiple colleges with a single click and it is the first and largest of its kind. Through our latest offering CollegeDekho Assured, we provide learning and guidance to students that we admit to various universities, thereby making them job-ready and truly transforming their college admission and career journey. Job Description ROLES & RESPONSIBILITIES: Classroom Teaching and Facilitation of foundational subjects of FinTech. Entitled for the delivery and facilitation of programs like BBA FinTech & MBA FinTech. Curriculum Content Creation. Conducting workshops/Master classes in FinTech, Customer Experience, Design Thinking, and the other relevant subject matters. Mentoring and preparing students for Internships and Placements. Adhering to Partnered University Norms of Examination, Evaluation and other Important academic administration. Mentoring students for live projects, assignments, personal guidance, and counseling. Extending offline personal support to students for feedback and doubt resolution. Maintaining class records and other relevant academic data. Final student assessment and evaluating final scores/credit score and relevant submissions the University. Liaison with Academic Head and Dean of partnered University. Final student assessment and evaluating final scores/credit score and relevant submissions the University. Liaison with Academic Head and Dean of partnered University. MUST HAVE’S: Committed to Mission and Values - Has a clear understanding of company's mission and values. Has a passion for facilitating learning and for enabling students to navigate their own learning journey. Ethics and Integrity - Demonstrates integrity, ethical behavior and practices in all aspects of the role including relationships with students, colleagues and external entities. Communicates effectively - Adapts oral and written communication approach and style to the audience and based on the message also listens attentively to others.
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Meon Technologies Meon Technologies is a cutting-edge company that specializes in providing a wide range of innovative solutions in the digital identity and communication sector. With a focus on simplifying and streamlining processes, Meon Technologies offers several key services, including EKYC (Electronic Know Your Customer), Aadhaar, eSign, chatbot development, and E-IPO (Electronic Initial Public Offering) support, among many others. One of Meon Technologies' flagship offerings is EKYC, which revolutionizes the customer identification process. EKYC enables organizations to verify and authenticate their customers' identities quickly and securely using digital means, eliminating the need for lengthy paperwork and physical presence. This not only enhances customer convenience but also ensures compliance with regulatory requirements. Another vital service provided by Meon Technologies is Aadhaar eSign, which leverages the unique identification system in India to facilitate secure digital. Job Role: Backend Developer Experience Required: 3-5 years Location: Noida (WFO) Read at: - https://meon.co.in/ About the Role We are looking for a skilled and passionate Backend Developer with 3 to 5 years of experience to join our dynamic engineering team. You will be responsible for designing, developing, and maintaining robust backend systems, with a strong focus on Python, Django, and Flask frameworks. Key Responsibilities Develop and maintain scalable backend services using Python (Django and Flask). Collaborate with frontend developers, product managers, and QA teams to deliver high-quality software solutions. Write clean, efficient, and reusable code following best practices. Optimize applications for performance, scalability, and security. Design and implement RESTful APIs and integrate third-party services. Participate in code reviews and contribute to team knowledge sharing. Troubleshoot, debug and upgrade existing systems. Required Skills & Qualifications 3 to 5 years of professional experience in backend development. Strong proficiency in Python with deep knowledge of Django and Flask. Experience with relational databases like PostgreSQL or MySQL. Understanding of RESTful APIs and web application architecture. Experience with version control tools such as Git. Familiarity with containerization (Docker) and deployment practices is a plus. Strong problem-solving skills and attention to detail. Good communication skills and the ability to work collaboratively in a team.
Posted 1 month ago
4.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We're seeking an experienced Quality Assurance Engineer with Cyara and Genesys to play a key role in our contact center modernization initiative. Within our client's organization, several Testing/QA Teams are responsible for diverse applications such as IVR, Routing, WWE, and Reporting. Our client is transitioning the IVR/Routing application from Legacy Systems (CISCO/AVAYA) to the Genesys Platform on a line-of-business basis. As part of our QA team, you'll take ownership of comprehensive end-to-end call flow validation, ensuring seamless transition and optimal performance of our contact center solutions. You will have a chance to be involved in development of custom innovative solutions around Cyara. Responsibilities: Design, develop, maintain, and execute manual, automation, and performance test scripts for Contact Center applications. Drive innovation through Proofs of Concept (POCs) to enhance the test lifecycle and reduce execution time. Automate test preparation and execution processes by integrating with APIs. Analyze functional and non-functional requirements in an Agile environment to ensure comprehensive test coverage. Define test strategies, create detailed test cases, estimate QA efforts, and manage test planning and reporting. Conduct manual and automated testing, logging detailed defects using Rally (Agile Central). Lead and manage testing efforts across multiple domains and applications, including System Integration and End-to-End Testing. Qualifications 4+ years of hands-on experience in Quality Engineering within the Contact Center Solutions (CCS) domain. 3+ years of hands-on experience with Cyara for contact center testing and automation. Experience in Genesys call routing and custom CTI softphone application development. Experience with digital communication platforms such as Chat, Chatbot, Email, and SMS. Proficient in log verification tools like Splunk and familiar with Genesys tools like GA/GAX and Pulse. Skilled in API testing and experienced with Cyara Service Libraries and Postman. Experienced in load testing using Cyara Cruncher. Proven ability to work in Agile environments using tools like Rally (Agile Central) for project tracking and delivery. Excellent communication and presentation abilities. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Posted 1 month ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
About the Role We are seeking a highly skilled and innovative AI Agent Developer with expertise in building intelligent agents using Large Language Models (LLMs) and integrating them with automation systems. The ideal candidate will have a deep understanding of prompt engineering, agent orchestration, tool integration, and automation workflows across APIs, web apps, and enterprise tools. Responsibilities Design, develop, and deploy AI agents powered by LLMs (e.g., GPT-4, Claude, Gemini). Integrate AI agents with tools, APIs, databases, and automation frameworks. Develop reusable prompt chains and workflows for common tasks and decision-making processes. Utilize frameworks such as LangChain, AutoGen, CrewAI, or Semantic Kernel to manage multi-agent architectures. Fine-tune or instruct LLMs for specific use-cases or industry applications. Optimize performance, reliability, and cost-efficiency of AI workflows. Collaborate with data scientists, product managers, and engineers to design end-to-end AI solutions. Implement automation in internal tools, customer interactions, or operational pipelines using AI agents. Requirements Must-Have: Strong experience with LLMs such as OpenAI GPT, Anthropic Claude, or Meta Llama. Hands-on experience with agentic frameworks (LangChain, AutoGen, CrewAI, etc.). Proficient in Python and relevant AI libraries (e.g., HuggingFace, Transformers, LangChain). Solid understanding of prompt engineering and retrieval-augmented generation (RAG). Knowledge of automation tools like Zapier, Make, Airflow, or custom Python automation. Experience working with APIs, webhooks, and data integrations. Nice-to-Have: Experience with vector databases (e.g., Pinecone, Weaviate, FAISS). Knowledge of fine-tuning or customizing open-source LLMs. Familiarity with cloud platforms (AWS, GCP, Azure) and deployment of AI solutions. Experience with UI/UX for chatbot or agent interfaces.
Posted 1 month ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Company Description Founded in 2015, CollegeDekho aims to create a globally trusted student guidance ecosystem by connecting prospective students with colleges through its proprietary technology and AI-based chatbot. Its Common Application Form platform, the largest of its kind in India, allows students to apply to multiple colleges with a single click. CollegeDekho has successfully guided over 85 lakh students and facilitated 1.3 lakh admissions. Offering information on more than 35,000 colleges and universities and aiding over 1,500 colleges with student recruitment, CollegeDekho has raised over $53 million from prominent investors. Role Description This is a full-time on-site role for an Academic Advisor based in Jaipur. The Academic Advisor will provide student counseling, career counseling, and academic advising support. Daily tasks include guiding students in their educational pursuits, assisting with college applications, and providing resources to help students make informed decisions about their academic and career goals. The role requires maintaining updated knowledge about educational programs and opportunities. Qualifications Proficient in Student Counseling and Career Counseling Excellent Communication skills Experience in Academic Advising and Education Strong interpersonal and organizational skills Ability to work independently and collaboratively
Posted 1 month ago
7.0 - 12.0 years
30 - 35 Lacs
Pune
Work from Office
: Job Title: Full-stack Developer Location: Pune, India Corporate TitleAVP Role Description The User Experience team delivers end user applications and digital services to Deutsche Bank staff. The team is focused on delivering a modern web & mobile experience specifically built around users personas, presenting all apps & services in a clean, consistent, and coherent package. This ensures an optimum client experience on our digital estate. Our technology vision is moving towards secured digitization & automation. To support this an artificial intelligent conversational Virtual Assistance has been introduced to the Bank focusing on IT Support. The UX Engineering team is seeking candidates with strong full-stack development experiences particularly with Javascript/Typescript (Angular) on the front-end. The candidate must have keen interest in AI technologies and be willing to work across multiple platforms and technologies including but not limited to our Angular-based support portal, Kore.AI based chatbot and Microsoft Power Platform. Experience of chatbot development, generative AI prompt engineering, Microsoft Copilot, Power Automate and AI Builder is extremely beneficial. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Work as part of an Agile software development team to deliver valuable business requirements across the product portfolio which includes the banks support portal and AI-supported chatbot. Actively participate in the design and architecture of the applications or components, investigating and proposing appropriate technologies. Develop conversational workflows within the existing chatbot solution. Provide L3 support and troubleshooting for production problems. Follow SDLC guidelines including coding standards and compliance with security controls. The successful candidate will have a clear focus on providing accurate and robust solutions whether working independently or as part of a team whilst delivering in a high-pressure environment. It is important for the candidate to have enthusiasm, commitment and a positive attitude as well as being a strong team player. It is also essential for the candidate to have good interpersonal skills and the ability to discuss, analyse and accurately document technical solutions and analyse issues. Your skills and experience Technical Skills: Mandatory: Javascript/Typescript (Angular) Back-end technology (e.g. Java, Node.JS, Python) Beneficial: Generative AI Microsoft Power Platform (including Copilot, Power Automate and AI Builder) Chatbot ServiceNow Jira, Confluence GIT Cloud Computing (e.g. GCP, Azure) Database (e.g. Oracle, mySQL) Generic Skills: The successful candidate will have experience working as part of an Agile software development team, working on: Front-end user interfaces Back-end technologies Process automation Data management Personal Attributes Excellent communication and collaboration skills at all levels. Focussed on delivering what needs to be done, strong personal ownership and ability to set and meet high professional standards, flexible and responsive work style. Ability to multi-task and work under pressure. Must be willing to show flexibility, and desire, to deliver when circumstances dictate. How well support you
Posted 1 month ago
9.0 years
0 Lacs
India
On-site
We’re looking for a hands-on AI/ML engineer to design, build, and deploy Generative AI and LLM solutions at scale. What You’ll Do: Design and implement ML and GenAI models to solve real-world problems. Build RAG pipelines using enterprise data and LLMs (OpenAI, HuggingFace, etc.). Integrate LLM-based chatbots with enterprise systems and domain data. Deploy solutions using Azure ML, Azure OpenAI, Azure Functions, etc. Fine-tune LLMs for domain-specific tasks and performance. Collaborate with DS, MLOps, and engineering teams for CI/CD and operationalization. Stay current with GenAI innovations and apply them to platform evolution. Skills We’re Looking For: 4–9 years of experience in AI/ML/Data Science. Strong Python with PyTorch, TensorFlow, HuggingFace, LangChain. Cloud: Azure (preferred), AWS or GCP also considered. Experience with Azure ML, Azure Cognitive Services, Azure OpenAI. Familiarity with RAG architectures and vector DBs (e.g., Pinecone, Weaviate, Azure AI Search). Bonus: Databricks, Spark, Docker/K8s, prompt engineering, chatbot frameworks. Domain Experience: BFSI (banking, fintech, insurance) preferred. Working model: Hybrid Work Locations: Bengaluru, Chennai, Hyderabad, Pune, Coimbatore, Gurugram, Mumbai Ready to build the future with GenAI? Apply now!
Posted 1 month ago
3.0 years
0 - 0 Lacs
Bengaluru, Karnataka
Remote
Role Overview We're seeking a skilled developer to design, build, and maintain AI‑driven chatbot and automation applications using Python and state‑of‑the‑art AI frameworks. You'll integrate conversational AI (e.g., ChatGPT), vector databases, and backend APIs to deliver intelligent, context-aware solutions. Key Responsibilities Design, develop, and deploy AI‑powered chatbots and generative-AI applications using Python reddit.com+3upwork.com+3reddit.com+3reddit.com+2in.indeed.com+2expertia.ai+2. Integrate and fine-tune large language models (ChatGPT/GPT‑4), adapting them to business-specific use cases . Build and maintain backend APIs using frameworks like Flask or FastAPI upwork.com+1builtin.com+1. Leverage tools like LangChain, Pinecone, Weaviate, or other vector databases for RAG pipelines upwork.com+1cutshort.io+1. Apply NLP techniques (tokenization, intent detection, sentiment analysis, entity extraction) for improved conversational intelligence upwork.com+2adzuna.in+2builtin.com+2. Fine-tune and optimize model performance with prompt engineering, A/B testing, and feedback loops in.indeed.com. Collaborate with UX, frontend, and product teams to build seamless chat interfaces and end-to-end experiences. Ensure security, privacy, and best practices in API and data-handling workflows reddit.com+3jobed.ai+3in.indeed.com+3. Monitor, debug, and enhance performance of AI systems; participate in code reviews and agile development. Stay informed on the latest advancements in AI, NLP, and chatbot technologies byteplus.com+5byteplus.com+5expertia.ai+5builtin.com. Required Qualifications 3+ years of professional Python development experience in.indeed.com+12coursera.org+12cutshort.io+12. Strong background in AI/ML/NLP with frameworks like TensorFlow, PyTorch, Hugging Face in.indeed.com. Hands-on ChatGPT (or similar LLM) integration experience via API in.indeed.com+1byteplus.com+1. Familiarity with vector DBs—Pinecone, Weaviate, pg_vector, etc. reddit.com+2upwork.com+2cutshort.io+2. Experience building secure, performant RESTful APIs (Flask/FastAPI/Django) coursera.org+4pyjobs.com+4reddit.com+4. Proficiency in SQL/NoSQL databases (PostgreSQL, MongoDB, MySQL) moldstud.com+13expertia.ai+13builtin.com+13. Solid understanding of software best practices: testing, CI/CD, version control (Git) reddit.com+1reddit.com+1. Strong communication and teamwork mindset; prior agile or cross-functional collaboration Preferred Qualifications Experience with prompt engineering and model fine-tuning jobed.ai+6in.indeed.com+6byteplus.com+6. Familiarity with Redis, Elasticsearch, Celery for real-time and async systems. Experience deploying ML services on cloud platforms (AWS, GCP, Azure) . Frontend skills (JavaScript, React) for building chat UI components . Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Monday to Friday Work Location: Hybrid remote in Bengaluru Urban, Karnataka
Posted 1 month ago
5.0 years
0 Lacs
Surat, Gujarat, India
Remote
About Praella: We are a proud Great Place to Work certified organization. We strive for excellence, and we chase perfection for our merchants and team. We build relationships with our merchants that are not reflective of a vendor-like or even a partner-like relationship. We strive to become an extension of who our merchants are. And we strive to become a reflection of our team as an organization. We are also a Webby-winning agency. We are a Shopify Plus partner. We are grateful to be an extension of some of the best e-commerce brands. We are a merchant-first, results-driven team. We have the nothing is impossible mentality. We work together and support each other and our clients. Collaboration and camaraderie are everything. We are data-driven, ambitious, and creative - we work hard, and we work smart. - Our founders started one of the first Shopify Plus agencies, which was eventually sold. - We are Shopify Plus Partners and partner with other e-commerce leaders like ReCharge, Klaviyo, Omnisend, Yotpo, Smile, etc. - We have a remote team, but our headquarters is in Chicago. We have a small team in Chicago. Outside of Chicago, we have teams located in Atlanta, Los Angeles, Phoenix, New York, Toronto, Athens (Greece), Sarajevo (Bosnia), and Surat (India). - Do you want to work from Europe or India for a month and travel to nearby destinations on long weekends? Why not? - Majority of our clients are e-commerce-based merchants with annual revenue between $2M-$350MM. We are ambitious. And, we want you to be too. We need people that want to be pushed and who want to be challenged. We want people who will push us and who will challenge us. Is that you? Our Website : http://praella.com/ Job Description of AI Engineer Praella is looking for an experienced AI Engineer for which the required details are mentioned below. Objectives of this Role: As an AI Engineer (Model Development & Deployment), you will be the core driver in transforming product and business concepts into impactful, data-driven AI applications. Your role will bridge the gap between innovative ideas and tangible AI solutions, encompassing the entire lifecycle from model development to real-world deployment. You will be instrumental in ensuring that AI initiatives deliver significant value and are seamlessly integrated into our products. About the Role: Lead AI Development: Translate product and business ideas into well-defined AI/ML problem statements and robust model architectures. Innovate and Build: Develop custom AI/ML models from scratch and fine-tune existing architectures (LLMs, transformers, CNNs, etc.) to address specific challenges. Data Mastery: Collect, clean, analyze, and structure diverse data sets for effective model training and evaluation. Deploy and Optimize: Build scalable AI services/APIs and deploy optimized models into production environments, ensuring performance and reliability. Communicate and Educate: Collaborate with stakeholders and product teams to explain AI concepts, potential, and integration strategies. Drive AI Innovation: Stay at the forefront of AI advancements, contributing to brainstorming sessions and fostering an AI-first approach in product development. What you can bring to the table: You are passionate about AI and eager to apply your expertise to create real-world impact. While comprehensive knowledge is valuable, a strong learning aptitude will ensure rapid growth within our dynamic environment. Skills: Strong programming skills in Python with proficiency in TensorFlow, PyTorch, or similar frameworks. Solid understanding of various AI/ML model architectures (LLMs, NLP, CV, classification/regression). Experience with end-to-end AI system development, from data ingestion to model serving. Familiarity with tools like Docker, FastAPI, Hugging Face, LangChain, or related ecosystems. Strong data analysis and problem-solving abilities. Excellent communication skills, capable of explaining complex technical concepts to non-technical audiences. Ability to work effectively in a collaborative, fast-paced environment. Strong organizational skills and attention to detail. Strong analytics skills with focus on data mining, dashboard outlining. Ability to manage multiple tasks and meet deadlines. Proficient in project coordination and reporting. Excellent written and verbal communication skills in English. Strong time management and multitasking skills. Work Experience : 3–5 years of hands-on experience in AI/ML model development, training, and deployment. Qualification : Bachelor’s or Master’s degree in Computer Science, Data Science, AI/ML, or a related field. Location: Surat, Gujarat Nice to Have: Experience with open-source LLMs like Mistral, LLaMA, Falcon, and fine-tuning techniques (LoRA/QLoRA). Prior experience with Chatbot applications, Recommender Systems, or Predictive Analytics. Familiarity with cloud platforms (AWS/GCP/Azure) for AI model deployment. Life At Praella Private Limited Benefits and Perks 5 days working Fully Paid Basic Life/ Competitive salary Vibrant Workplace PTO/Paid Offs/Annual Paid Leaves/Paternal Leaves Fully Paid Health Insurance. Quarterly Incentives Rewards & Recognitions Team Outings Our Cultural Attributes Growth mindset People come first Customer obsessed Diverse & inclusive Exceptional quality Push the envelope Learn and grow Equal opportunity to grow. Ownership Transparency Team Work. Together, we can…!!!!
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
"About Times Internet At Times Internet, we build premium digital products that simplify and enhance the everyday lives of people. We are India’s largest digital products company with a presence in a wide range of categories across news, entertainment, marketplaces and transactions. Many of our products are market leaders & iconic brands in their own right. TOI, ET, Indiatimes, NBT, ET Money, TechGig, Cricbuzz, among others, are products that bring you closer to your interests and aspirations. We are excited by new possibilities and look forward to bringing new products, ideas and technologies that help people make the most of every day. Build a career of purpose & passion with Times Internet." "About the Business Unit Times mobile is the messaging and performance marketing platform of The Times Group – India’s largest media and entertainment house. As expected from a reputable and well-respected organisation like us, we handle sensitive data to maintain transparency and adhere to strict data safety standards." "Work Responsibilities About the role: We are seeking a highly motivated, technically proficient Pre-Sales Manager with a strong background in Communication Services. This role is critical in driving revenue growth by acting as a trusted advisor to prospective clients, showcasing the technical capabilities and business value of our CPaaS solutions. The ideal candidate will possess exceptional presentation, demonstration, and deck creation skills to articulate complex technical concepts into compelling, client-centric narratives. Roles and responsibilities: 1.The core responsibility is to support the development of new business from existing clients and new opportunities. This role will focus on planning, managing, effectively driving and articulating propositions and solutions through client-facing presentations, delivered to the highest standard. 2. Conduct compelling, live product demonstrations, customizing them to resonate with specific client needs and highlight relevant features and benefits. 3. Design, develop, and refine high-quality, visually appealing, and persuasive sales and technical decks. 4. Closely work with Sales personnel to provide Product & Technical knowledge in support of pre-sales activities 5. Evaluate the proposals based on cost, functionality, business needs and risks 6. Collaborate with key stakeholders (internal and external) to help define overall product strategies and guide best practices 7. Spotting trends and technologies and being able to recommend industry-leading practices for inclusion in our solutions and responses. 8. Utilize storytelling techniques to build compelling narratives around our solutions and their impact. Skills & Qualification: B.Tech/M.Tech/MBA from Tier 1 colleges 1. 5-7 years of work experience in Pre-sales specifically within the CPAAS industry. 2. Good Understanding of mobile engagement platforms & communication channels like SMS,voice,RCS,Whatsapp Business Messaging, ChatBot's is essential. 3. Should have Excellent interpersonal, presentation and communication skills to develop client relationships. 4. Strong customer service orientation 5. Analytical skills and the ability to recognise the demands on the side of the clients 6. Wire-framing, flow design, prototyping & Requirement gathering
Posted 1 month ago
7.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Profile - Lead, Data Scientist We are looking for a passionate ML /AI Lead Data Scientist with demonstrated thought-leadership & proven ability to lead the development of analytics-focused products and utilizing cutting edge machine learning, natural language processing, and mathematical techniques to drive powerful business results. You will have the opportunity to work with a wide range of stakeholders and functional teams to help them discover insights hidden in data sets and enable stakeholders to improve business. AI ethics, fairness and secure development practices are also our focus areas. Responsibilities Partners with lines of business to understand business problems and translate them into identifiable machine learning problems which can be delivered as technical solutions and actionable recommendations across the organization Coordinate with business teams to monitor outcomes and refine/ improve the machine learning models Work across the spectrum of statistical modelling including supervised, unsupervised, & deep learning techniques to apply the right level of solution to the right problem Collaborate & share best practices with data and software engineers to enable consistent deployment of high-quality models that will scale across the company’s ecosystem Own the code review process to ensure stringent coding guidelines are met by other data scientists & data engineers Mentor & lead Data Science engineers in choosing the right machine learning approach/ models & utilizing open source languages such as R, Python, etc. Lead data mining and collection procedures for all business use cases and guarantee data quality and integrity Utilize Data visualization tools to deliver insights to stakeholders and present technical solutions to non-technical audience in a simple and clear manner Track emerging developments w.r.t technology, tools, practices, etc in the open source, data science/machine learning/chatbot domain and leverage same for Schneider Electric Build frameworks leveraging APIs to industrialize AI models across the organization Adhere to stringent quality assurance and documentation standards using version control and code repositories (e.g., Git, GitHub, Markdown) Requirements and Skills You should have bachelor’s or Master’s degree in Computer Science, Statistics or Mathematics, Informatics, Information Systems or another quantitative field You should have experience in solving real life complex business problems using machine learning. Hands-on experience in deploying these machine learning solutions to production is mandatory. In depth understanding of NLP, LLM, Generative AI, RAG application development. In-depth understanding and modeling experience in supervised, unsupervised, reinforcement and deep learning models; hands-on knowledge of data wrangling, data cleaning/ preparation, dimensionality reduction is required Knowledge of vector algebra, statistical and probabilistic modelling is highly desirable Exploratory data analysis and hypothesis testing to identify ML opportunities is a plus Experience in major machine learning frameworks such as Pytorch, Scikit-Learn, Tensorflow, Pandas, SparkML etc. Fluency in programming skills such as Python, R, or other equivalent languages Familiarity with databases like MySQL, Oracle, SQL Server, NoSQL, etc. is desirable Experience working with Amazon SageMaker or Azure ML Studio for deployments is required Experience in data visualization software such as Tableau, ELK, etc is a plus Strong analytical and critical thinking skills. You should also have a business mindset, swift to identify risk situations and opportunities, and able to generate creative solutions to business problems Effective communication skills (written and verbal) to properly articulate complicated statistical models/ reports to management and other IT development partners About Us Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: Great people make Schneider Electric a great company. We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond. Qualifications Responsibilities Partners with lines of business to understand business problems and translate them into identifiable machine learning problems which can be delivered as technical solutions and actionable recommendations across the organization Coordinate with business teams to monitor outcomes and refine/ improve the machine learning models Work across the spectrum of statistical modelling including supervised, unsupervised, & deep learning techniques to apply the right level of solution to the right problem Collaborate & share best practices with data and software engineers to enable consistent deployment of high-quality models that will scale across the company’s ecosystem Own the code review process to ensure stringent coding guidelines are met by other data scientists & data engineers Mentor & lead Data Science engineers in choosing the right machine learning approach/ models & utilizing open source languages such as R, Python, etc. Lead data mining and collection procedures for all business use cases and guarantee data quality and integrity Utilize Data visualization tools to deliver insights to stakeholders and present technical solutions to non-technical audience in a simple and clear manner Track emerging developments w.r.t technology, tools, practices, etc in the open source, data science/machine learning/chatbot domain and leverage same for Schneider Electric Build frameworks leveraging APIs to industrialize AI models across the organization Adhere to stringent quality assurance and documentation standards using version control and code repositories (e.g., Git, GitHub, Markdown) Requirements and Skills You should have bachelor’s or Master’s degree in Computer Science, Statistics or Mathematics, Informatics, Information Systems or another quantitative field You should have 7+ years of experience in solving real life complex business problems using machine learning. Hands-on experience in deploying these machine learning solutions to production is mandatory. In depth understanding of NLP, LLM, Generative AI, RAG application development. In-depth understanding and modeling experience in supervised, unsupervised, reinforcement and deep learning models; hands-on knowledge of data wrangling, data cleaning/ preparation, dimensionality reduction is required Knowledge of vector algebra, statistical and probabilistic modelling is highly desirable Exploratory data analysis and hypothesis testing to identify ML opportunities is a plus Experience in major machine learning frameworks such as Pytorch, Scikit-Learn, Tensorflow, Pandas, SparkML etc. Fluency in programming skills such as Python, R, or other equivalent languages Familiarity with databases like MySQL, Oracle, SQL Server, NoSQL, etc. is desirable Experience working with Amazon SageMaker or Azure ML Studio for deployments is required Experience in data visualization software such as Tableau, ELK, etc is a plus Strong analytical and critical thinking skills. You should also have a business mindset, swift to identify risk situations and opportunities, and able to generate creative solutions to business problems Effective communication skills (written and verbal) to properly articulate complicated statistical models/ reports to management and other IT development partners Primary Location : IN-Karnataka-Bangalore Schedule : Full-time Unposting Date : Ongoing
Posted 1 month ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Overview Cvent’s Global Demand Center seeks a dynamic and experienced Assistant Team Lead for our Marketing Technology team. This role is pivotal in optimizing our “Go-to-Market” technology, account-based marketing, and personalization efforts. The successful candidate will specialize in advanced marketing technologies, ensuring alignment with business goals and enhancing the experience for prospects and customers through innovative solutions. At Cvent, you'll be part of a dynamic team that values innovation and creativity. You'll work with cutting- edge technology and help drive our go-to-market efforts to new heights. We want to hear from you if you are passionate about marketing technology and have a track record of driving success through innovative solutions. In This Role, You Will Manage our Go-to-Market Tech Stack: Elevate our “Go To Market” technology stack, including revenue marketing tech, ABM, and personalization tools. Implement and manage advanced marketing technologies such as 6sense and chat solutions. Own the technical implementation and ongoing management of new Go-To-Market tools. Integration and Implementation: Lead the charge in overseeing technical integrations across various marketing and sales platforms. Transform the chat experience for prospects and customers by ensuring seamless integration of chat solutions with other marketing tools. Optimize sales-facing systems like Reachdesk to align with business goals. Campaign Attribution and Reporting: Support and enhance campaign attribution strategies for better tracking and analysis. Develop and manage comprehensive reporting frameworks to measure the effectiveness of technology-driven marketing efforts. Create and maintain ABM dashboards, providing clear visibility into performance metrics. Performance Analysis and Improvement: Analyze chatbot performance and make data-driven improvements to enhance customer engagement. Lead efforts to improve the functionality and effectiveness of our marketing and sales enablement technologies. Leverage data-driven insights to inform decision-making and drive continuous improvement. Training and Support: Deliver impactful training on go-to-market tools and processes, ensuring the marketing team fully utilizes the capabilities of our tools. Support campaign attribution and reporting strategies, providing accurate and actionable data to stakeholders for informed decisions. Technical Expertise and Leadership: Serve as a technical expert, onboarding new technologies and optimizing the use of existing tools in our marketing technology stack. Guide the team in harnessing the full potential of our tech resources. Gap Identification and Requirement Development: Identify gaps and develop requirements for the automation of manual tasks to enhance marketing efficiency and effectiveness. Innovate solutions to streamline processes and drive productivity. Evaluation of New Technologies: Evaluate new marketing technologies, ensuring alignment with business objectives and staying ahead of industry trends. Here's What You Need Bachelor’s/Master’s degree in Marketing, Business, or a related field. Exceptional project management skills, including attention to detail, stakeholder engagement, project plan development, and deadline management with diverse teams. Deep experience with go-to-market tools like: ABM - 6sense, DemandBase Chat - Drift, Qualified, Avaamo Gifting - Reachdesk, Sendoso AI - ChatGPT, Microsoft Azure, Claude, Google Gemini, Glean, etc. Web - CHEQ, OneTrust iPaaS - Zapier, Tray.io, Informatica Skilled in crafting technical documentation and simplifying complex procedures. A minimum of 5 years of hands-on technical experience with marketing technologies like marketing automation platforms, CRM and database platforms Strong capacity for understanding and fulfilling project requirements and expectations. Excellent communication and collaboration skills, with a strong command of the English language. Self-motivated, analytical, eager to learn, and able to thrive in a team environment.
Posted 1 month ago
6.0 - 10.0 years
37 - 50 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Hybrid
Use GPT API or Llama to develop custom frameworks for investment management alternate data analysis Use Orchestration tools like N8n for document ingestion Setup on cloud or private using Coreweave Lead Machine Learning and UI Engineers Required Candidate profile 3+ years of development experience in .NET , Python and Azure 3+ years of experience in Data Science along with hands on GenAI and LLMs Experience with VectorDB, documentation ingestion workflows etc.
Posted 1 month ago
5.0 - 8.0 years
9 - 19 Lacs
Kolkata, Hyderabad, Bengaluru
Hybrid
Greetings from Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd We are hiring a Chatbot and Telephony Test Engineer Work Mode: Hybrid Locations: Hyderabad, Bengaluru, Mumbai, Kolkata Experience: 5 - 8 Years Notice Period: Immediate to 15 days Chat bot, Telephony, Amazon Connect IVR, Amazon S3, Lamda, Dynamo Db Job Description: Test case prep, Test case execution, Defect management and Reporting using QMetry and JIRA Chat bot, Telephony, Amazon Connect IVR, Amazon S3, Lamda, Dynamo Db Nice to have skills - Integrations (Mulesoft), API testing, Postman Please let me know if you are interested in this position and send me the resumes to netra.s@twsol.com
Posted 1 month ago
1.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Were hiring a Technical Associate Product Manager to help scale our Agentic platform AI Assist by integrating with third-party systems like Workday, SuccessFactors, Keka, UKG and ServiceNow to automate workflows for our users. This role sits at the intersection of product management and engineering. Youll own the building blocksAPIs, workflow templates, authentication setups, and extensibility frameworksthat make our chatbot smart enough to talk to complex systems and automate high-value user actions. Youll work with engineers, designers, and customer teams to ship secure, scalable, and reusable integrations that can be configured per customer need. You should have a strong technical foundation: youve either shipped production APIs yourself or worked shoulder-to-shoulder with developers on integration-heavy features. No. of Positions : 1 What will you be doing? Collaborate with Sales and prospects join discovery calls to assess integration feasibility, gather technical requirements, and shape early-stage solutions that align with our product capabilities. Drive customer implementation and launch own post-sale project execution: define launch plans, coordinate with internal engineers and customer IT teams, assign action items, manage blockers, and ensure successful go-live. Balance build vs reuse vs buy evaluate whether a requested integration requires net-new development, can be handled by existing templates, or is better served via iPaaS tools. Own the integration backlog maintain an up-to-date list of all requested and in-progress workflows, rank items by customer impact and dev effort, and ensure the top priorities are clearly scoped and ready for each sprint; keep Jira squeakyclean. Write technical specifications define API request/response formats, expected headers, authentication flows, error-handling logic, and edge-case behaviours. Include sequence diagrams and retry strategies where applicable. Prototype in Postman & code build working API call chains using tools like Postman and Python/Javascript scripts to validate endpoint behaviour, simulate user flows, and provide engineers with reproducible examples for faster hand-off. Run UAT with customers set up test scenarios and sandbox users, walk through each workflow step with real input values, confirm integration success criteria, and capture evidence for stakeholder approval. Who will you work with? Aditya, Gaurav, and of course, the rest of the jovial inFeedo team. Job Requirements Is that you? At least 1 year in a customer-facing technical role (e.g., solutions engineer, implementation specialist, pre-sales/solution consultant) youve worked directly with prospects or customers to understand their requirements, propose integration approaches, lead technical discussions, and validate solutions in real-world conditions. At least 1 year as a developer youve personally built and shipped production-grade API integrations or backend features that went live. Solid grasp of integration fundamentals hands-on experience with REST, JSON, OAuth 2.0, and webhooks; Familiarity with API schema formats like OpenAPI, WSDL is expected. Proficient in Postman and one scripting language (Python or JavaScript/TypeScript) able to create test harnesses, mock APIs, or automate validation flows. Clarity in communication write PRDs that engineers can implement without back-and-forth, draft clear and concise emails to customers and their IT teams, and document decisions rigorously. Structured thinking break down complex problems into logical steps, clearly map workflows across systems, and prioritize effectively. Ownership mindset you chase blockers, drive timelines, and push features to the finish line without waiting for hand-holding. Cross-functional collaboration proactively align with engineering, sales, and customer teams to gather requirements, assign technical action items, and maintain accountability through project milestones. What happens after you apply? Step 1: Within 15 days of your application - which is wholesome, original & expressive - our People Team will reach out to you for a quick chat. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role. Step 3: If all goes well, well schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task. Step 4: After a quick interaction with the People Team, if our vibes match, a tte--tte with the inFeedo's leadership team follows. If we mutually enjoy the 4 steps, we onboard you with a big smile :) Our expectations before you click Apply Now Read about inFeedo and Amber. At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :) We are an equal-opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or education. [Passion>Skills>Education] Locations : Gurgaon, Haryna, India
Posted 1 month ago
3.0 years
0 - 0 Lacs
India
Remote
Company Overview: Bush & Bush Law Group is a tech-forward legal firm revolutionizing how legal services are delivered through innovation and automation. We're looking for a Conversational AI Engineer to lead the development and optimization of cutting-edge AI systems that will power client interactions, automate internal workflows, and enhance overall user experience. Compensation ranges from $5 to $7 per hour. Requirements Key Responsibilities Design and Development: Architect and implement conversational AI systems using platforms like Whisper, VAPI, OpenAI, and other relevant frameworks Prompt Engineering: Craft and refine prompts to optimize AI model performance, ensuring natural, accurate, and context-aware responses System Integration: Integrate conversational AI solutions with third-party systems, APIs, and services (e.g., CRMs, messaging platforms, or enterprise tools) Automated Testing: Develop and implement automated testing frameworks to ensure the reliability, performance, and accuracy of conversational AI systems Model Optimization: Fine-tune AI models to improve response quality, reduce latency, and enhance user experience Collaboration: Work closely with product managers, UX designers, and software engineers to align AI capabilities with business and user needs Monitoring and Maintenance: Monitor system performance, troubleshoot issues, and implement updates to maintain high-quality conversational experiences Documentation: Create detailed technical documentation for AI systems, integrations, and testing processes Stay Current: Keep up-to-date with advancements in conversational AI, NLP, and related technologies to drive innovation. Qualifications Education: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field (or equivalent experience) Experience: 3+ years of experience in conversational AI, NLP, or related fields Proven expertise with platforms such as Whisper, VAPI, OpenAI, or similar conversational AI frameworks Strong experience in prompt engineering for large language models (LLMs) Hands-on experience integrating third-party systems and APIs into AI solutions Demonstrated ability to implement automated testing frameworks for AI systems Technical Skills: Proficiency in programming languages such as Python, JavaScript, or TypeScript Familiarity with cloud platforms (e.g., AWS, Azure, or Google Cloud) for deploying AI solutions Knowledge of NLP libraries and frameworks (e.g., Hugging Face, spaCy, or NLTK) Experience with version control systems (e.g., Git) and CI/CD pipelines Understanding of RESTful APIs, WebSockets, and real-time communication protocols Soft Skills: Strong problem-solving skills and attention to detail Excellent communication and collaboration abilities Ability to work in a fast-paced, agile environment Preferred Qualifications Experience with voice-based AI systems and speech-to-text/text-to-speech technologies Familiarity with chatbot frameworks (e.g., Dialogflow, Rasa, or Microsoft Bot Framework) Benefits Positive Culture: Be part of a supportive and innovative team. Professional Growth: Opportunities for career advancement and ongoing professional development. Remote Work: Work from home while contributing to high-impact projects in a collaborative virtual environment.
Posted 1 month ago
1.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title - GN - SONG - Service - Nice CX One - Analyst Management Level: 11/Analyst Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Nice CX One Good to have skills: Contact Center Job Summary: You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Use cross domain functional exposure: Experience in contact center and overall customer service area, working in high-paced and complex projects and understanding industry specific Customer Service processes, operations and functional needs. Deploy thorough skills to manage stakeholder expectations: Engage in resolving issues, risks for the success of the project, possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply application design and development experience: Knowledge of implementing the orchestration platform of Contact Center Solution preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self-Service vendor organizations, or leading consulting firms. Deep dive with leading-edge expertise in implementing multichannel: Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using Contact Center Solution tools. Maximize thorough understanding of Contact Center Solution Framework: Integration with internal and external components, API integrations, understanding of Java, WebServices, Containerization (Kubernetes), deep knowledge of multiple contact center and speech recognition vendor platforms including hands-on experience with products. Professional & Technical Skills: Experience across functional and technical Voice and Non-Voice solutions: SMS, Email, Chat, web etc. applications solutions using application development tools. Experience and knowledge of Contact Center Solution Infrastructure Components: Those around routing, reporting, recording, multi-media (SMS, email, chat) WhatsApp, outbound, callback & inbound IVR solutions, chatbot, voice Bot Knowledge of Web Integration with Orchestration applications: Use AI and Natural Language processing (NLU Engines), knowledge of cutting-edge technologies including chat and voice Bot, AI, RPA Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus. Additional Information: 1-4 years of experience across in depth functional and technical areas on delivering Voice and Non-Voice solutions e.g. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop), design and application experience on implementing multichannel self-service/IVR and DFO solution. Experience in automating, designing and implementing key business processes in the domain of Customer Services, Contact Center Solution Cloud administration & application development using Contact Center Solution Interaction Designer About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Our Company | Accenture About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Experience: Minimum 3+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2
Posted 1 month ago
2.0 - 7.0 years
8 - 18 Lacs
Hyderabad
Work from Office
Location: Hyderabad, India | Employment Type: Full-Time Experience Level: 2+Years Company: Covasant Contact Person: Ranjith Reddy 9703455109 | ranjith.palle@covasant.cm | linkedin.com/in/ranjith-r-75a766227 Build the Future of AI with Covasant At Covasant , we don't just work with AI we engineer the next era of it. We're hiring mid-level to senior developers and AI leads to help us build next-generation agentic AI systems that are intelligent, collaborative, and scalable. This is your chance to go beyond prompt engineering and shape the architecture of autonomous, multi-agent AI solutions using tools like LangGraph, AutoGen, CrewAI , and more. If youve got the skills and curiosity to work on what the AI world will be talking about next year , we want to hear from you. Your Role Design and develop multi-agent LLM systems using LangGraph, AutoGen, or CrewAI. Build and deploy MCP servers , LLM gateways , and design Agent-to-Agent collaboration flows. Fine-tune language models for verticals like healthcare, manufacturing, or finance. Architect retrieval-augmented generation (RAG) systems with vector stores like FAISS, Pinecone, or Weaviate. Integrate tools like LangSmith , GuardrailsAI , and knowledge graphs to ensure trust, safety, and observability. Collaborate cross-functionally with product, data science, and engineering teams. What You Bring 2+ years in software development, with strong Python skills. Proven expertise in one or more: LangGraph , AutoGen , CrewAI . Deep understanding of Agent-based AI , LLM orchestration , and RAG pipelines . Experience fine-tuning LLMs and applying prompt engineering and domain adaptation . Familiarity with tools like LangSmith , PromptGuard , or Guardrails frameworks. Bonus If You Have Cloud experience (AWS, Azure, GCP) Familiarity with Docker, Kubernetes Exposure to multi-modal models (LLaMA, Mistral, Falcon) Frontend tech: React, Angular, or Vue CI/CD, MLOps, or LLMOps knowledge Important We’re currently hiring mid-level, senior, and lead professionals with hands-on experience in AI/ML projects . These openings are not for freshers or professionals with less than 2 years of experience — but we are planning something exciting for early-career AI talent soon! Why Join Covasant Work on real-world agentic AI systems ahead of industry trends Collaborative and innovation-first work culture Competitive pay, benefits & performance incentives Hybrid/flexible work setup A chance to lead and influence the next chapter in AI Let’s Connect If this excites you — whether or not you're actively job hunting — don’t miss the chance to explore this game-changing opportunity. Ranjith Reddy – 9703455109 ranjith.palle@covasant.cm Connect with me on LinkedIn – I’d love to stay in touch, even if this isn’t the right time. Apply now or just start a conversation. The future of AI doesn’t wait — and neither should you.
Posted 1 month ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Web Developer - BOSS Utility Solutions - Oracle Digital Customer Service (DCS) - Oracle Digital Assistant (ODA) - Oracle JavaScript Extension Toolkit (JET) - Location: Full-time travel to Saudi Arabia (on-site at client location) Description BOSS is looking for an Oracle Web Developer to join our team for a current project. This resource will work with a larger team of functional and technical Oracle Energy and Water consultants to build responsive enterprise web applications for customer service portals. The candidate will be a Senior JavaScript Developer with hands-on experience developing atop Oracle JET. This role will be responsible for the development of web services for external messaging of Oracle Utility Application Framework (OUAF) and Oracle’s Digital Customer Service (DCS) platform leveraging real-time RESTful APIs through responsive web apps. BOSS is an Oracle Energy and Water Partner focused on the complete Meter-to-Cash systems as an implementer and managed services provider. Our team is growing and offers a career path to leadership. Role & Responsibilities · Develop and maintain responsive and accessible web applications using Oracle JET (OJET) and other front-end technologies. · Integrate Oracle Digital Assistant (ODA) with various digital touchpoints for seamless customer interactions. · Customize and extend Oracle DCS components based on utility business requirements. · Collaborate with solution architects, business analysts, and back-end developers to implement end-to-end solutions. · Work on localization, accessibility, and performance tuning for web applications. · Ensure seamless integration with Oracle Utilities platforms such as C2M (Customer to Meter), CC&B, MDM, and OUAF. · Participate in code reviews, unit testing, and deployment activities. · Provide technical support during UAT and production rollout. Requirements · 4+ years of experience in web development with strong proficiency in JavaScript, HTML5, CSS3 , and front-end frameworks. · Hands-on experience with Oracle JET (OJET) . · Experience working with Oracle Digital Customer Self Service (DCS) . · Familiarity with Oracle Digital Assistant (ODA) and chatbot implementation. · Strong understanding of RESTful APIs and JSON. · Experience working in Agile/Scrum environments. · Excellent problem-solving and communication skills. Nice to Have · Candidate has hands-on Oracle Digital Customer Service (DCS) experience. · Candidate has hands-on Oracle Utilities Application Framework developer experience. · Candidate has hands-on Groovy development experience. · Oracle Utilities certifications (e.g., CC&B, C2M, DCS) are a plus.
Posted 1 month ago
5.0 - 10.0 years
11 - 16 Lacs
Chennai
Work from Office
Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Competencies Client Centricity Execution Excellence Collaborative Working Problem Solving & Decision Making Effective communication
Posted 1 month ago
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