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15.0 - 20.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, deep learning, and neural networks, while collaborating with cross-functional teams to integrate these technologies into existing systems. Your role will also require you to stay updated with the latest advancements in AI and machine learning, applying this knowledge to enhance the functionality and efficiency of the applications you develop. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to foster their professional growth.- Continuously evaluate and improve existing AI models and systems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of deep learning frameworks such as TensorFlow or PyTorch.- Experience with cloud platforms like AWS, Azure, or Google Cloud for deploying AI solutions.- Familiarity with natural language processing techniques and tools.- Ability to design and implement scalable AI applications. Additional Information:- The candidate should have minimum 7.5 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Data Science Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML Engineer, you will be responsible for developing applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. You will apply GenAI models as part of the solution, including deep learning, neural networks, chatbots, and image processing. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead research and development initiatives- Implement innovative AI/ML solutions- Stay updated on the latest AI/ML trends Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Science- Strong understanding of statistical analysis and machine learning algorithms- Experience with data visualization tools such as Tableau or Power BI- Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity Additional Information:- The candidate should have a minimum of 7.5 years of experience in Data Science- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, deep learning, and neural networks, while also exploring innovative applications such as chatbots and image processing. Collaboration with cross-functional teams will be essential to integrate these advanced technologies into effective solutions that address real-world challenges. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentorship within the team to enhance overall performance.- Continuously evaluate and improve existing AI models and systems to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of deep learning frameworks such as TensorFlow or PyTorch.- Experience with cloud platforms and services for deploying AI solutions.- Familiarity with data preprocessing and augmentation techniques.- Ability to design and implement APIs for AI applications. Additional Information:- The candidate should have minimum 5 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, deep learning, and neural networks, while also exploring innovative applications such as chatbots and image processing. Collaboration with cross-functional teams will be essential to integrate these solutions effectively into existing systems and workflows. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Evaluate and implement new technologies and methodologies to improve project outcomes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Good To Have Skills: Experience with cloud-based AI services.- Strong understanding of deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques and tools.- Experience in developing and deploying chatbots and conversational agents. Additional Information:- The candidate should have minimum 5 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 10.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Data Science Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML Engineer, you will develop applications and systems utilizing AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production-ready quality. You will apply GenAI models as part of the solution, including deep learning, neural networks, chatbots, and image processing. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the implementation of AI/ML models.- Conduct research on emerging AI technologies.- Optimize AI algorithms for performance and scalability. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Science.- Strong understanding of statistical analysis and machine learning algorithms.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms.- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:- The candidate should have a minimum of 5 years of experience in Data Science.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready pipelines, ensuring the integration of generative AI models into solutions, and exploring various AI methodologies such as deep learning and neural networks. You will also work on enhancing user experiences through chatbots and image processing technologies, contributing to innovative projects that push the boundaries of AI capabilities. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning.- Evaluate and implement best practices in AI and machine learning to improve project outcomes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of deep learning frameworks such as TensorFlow or PyTorch.- Experience with cloud platforms and services, particularly in deploying AI solutions.- Familiarity with natural language processing techniques and tools.- Ability to work with data preprocessing and feature engineering for model training. Additional Information:- The candidate should have minimum 7.5 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 10.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Data Engineering Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML Engineer, you will develop applications and systems utilizing AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production-ready quality. You will apply GenAI models as part of the solution, including deep learning, neural networks, chatbots, and image processing. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the implementation of AI/ML models.- Conduct research on emerging AI technologies.- Optimize AI algorithms for performance and scalability. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Engineering.- Strong understanding of statistical analysis and machine learning algorithms.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms.- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:- The candidate should have a minimum of 5 years of experience in Data Engineering.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Computer Vision Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML Engineer, you will develop applications and systems utilizing AI tools, Cloud AI services, and GenAI models. Your role involves creating cloud or on-prem application pipelines with production-ready quality, incorporating deep learning, neural networks, chatbots, and image processing. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the implementation of cutting-edge AI/ML solutions.- Stay updated on the latest AI/ML trends and technologies.- Mentor junior team members in AI/ML best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Computer Vision.- Strong understanding of statistical analysis and machine learning algorithms.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms.- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Computer Vision.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
9 - 14 Lacs
Pune
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models, cucumber, eclipse Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, deep learning, and neural networks, while also exploring innovative applications such as chatbots and image processing. Collaboration with cross-functional teams will be essential to integrate these solutions effectively and enhance their functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Continuously evaluate and improve existing AI systems and applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of deep learning frameworks such as TensorFlow or PyTorch.- Experience with cloud platforms like AWS, Azure, or Google Cloud for deploying AI solutions.- Familiarity with natural language processing techniques and tools.- Ability to design and implement scalable AI applications. Additional Information:- The candidate should have minimum 5 years of experience in Large Language Models.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models, PL/SQL Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML Engineer, you will develop applications and systems utilizing AI tools, Cloud AI services, and GenAI models. Your role involves implementing deep learning, neural networks, chatbots, and image processing in production-ready quality solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop applications and systems using AI tools and Cloud AI services.- Implement deep learning and neural networks in solutions.- Create chatbots and work on image processing tasks.- Collaborate with team members to provide innovative solutions.- Stay updated with the latest AI/ML trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of statistical analysis and machine learning algorithms.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on implementing various machine learning algorithms like linear regression, logistic regression, decision trees, and clustering algorithms.- Solid grasp of data munging techniques including data cleaning, transformation, and normalization. Additional Information:- The candidate should have a minimum of 3 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, deep learning, and neural networks, while collaborating with cross-functional teams to integrate these technologies into existing systems. Your role will also require you to stay updated with the latest advancements in AI and machine learning, applying this knowledge to enhance the functionality and efficiency of the applications you develop. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge in AI and machine learning.- Continuously evaluate and improve existing AI models and systems to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Good To Have Skills: Experience with cloud-based AI services.- Strong understanding of deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques and tools.- Experience in developing and deploying chatbots and conversational agents. Additional Information:- The candidate should have minimum 5 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : Java, J2EE, Servlet and JSP LiMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML Engineer, you will develop applications and systems utilizing AI tools, Cloud AI services, and GenAI models. Your role involves implementing deep learning, neural networks, chatbots, and image processing in production-ready quality solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop applications and systems using AI tools and Cloud AI services.- Implement deep learning and neural networks in solutions.- Create chatbots and work on image processing tasks.- Collaborate with team members to provide innovative solutions.- Stay updated with the latest AI/ML trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of statistical analysis and machine learning algorithms.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on implementing various machine learning algorithms like linear regression, logistic regression, decision trees, and clustering algorithms.- Solid grasp of data munging techniques including data cleaning, transformation, and normalization. Additional Information:- The candidate should have a minimum of 3 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
6.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
: Job Title- Production Support Analyst, AS Location- Pune, India Role Description L2 Technical Application Support What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide hands on technical support for a suite of applications/platforms within Deutsche Bank Build up technical subject matter expertise on the applications/platforms being supported including business flows, the application architecture, and the hardware configuration. Resolve service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time). Assist in the process to approve all new releases and production configuration changes, keep stakeholders informed and conduct any release tasks assigned to support. Manage incidents through to resolution keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date. Approach support with a proactive attitude, working to improve the environment before issues occur. The candidate may have to work in shifts as part of a rota covering APAC and EMEA hours between 06:30 IST and 10:30 PM IST (2 shifts) Weekend coverage may need to be provided on rotational basis. Your skills and experience 6 to 8 years providing hands on IT support and interacting with application end users. Preferred: Experience in an investment bank, financial institution, or large corporation. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma). Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Understanding of ITIL / SRE best practices for supporting a production environment Preferred: Experience in Google Cloud Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. TECHNICAL COMPETENCIES Experience using operating systems such as UNIX, Linux and Wintel from the command line interface. Knowledge of commands need to navigate, troubleshoot issues and provide status of these systems. Preferred: Familiarity with coding language such as JAVA and .Net or Perl/Shell scripting. Preferred: Experience with Java hosting environments like WebSphere, Tomcat etc. Ability to write SQL to extract and patch data in Oracle databases as well as monitor database health and performance. Experience of monitoring tools such as Geneos and New Relic. Experience and hands-on on IBM BPM, Camunda , WAS etc. (preferred) Experience on RPA platforms like Blueprism/Chatbots (Preferred) Experience in Devops/SRE. Knowledge and development experience in Ansible automation. Experience in shell scripting, python. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Key Responsibilities Develop conversational agents using platforms like Google Dialog flow CX, integrating with backend systems and APIs as needed Collaborate with conversational designers to bring flows, intents, and responses to life in production environments Use CCAI/CCAIP tools, including Dialog flow, Agent Assist, and Contact Center AI integrations, to build solutions within cloud-based environments like Google Cloud Test and tune bots for accuracy, latency, tone, and customer satisfaction Add training phrases, fallback strategies, and conditional logic to improve outcomes Support CI/CD pipelines for conversational experiences and use tools to monitor bot health and user interactions Partner with design, product, QA, and operations teams to ensure seamless experiences across digital and voice channels Ensure conversational solutions meet privacy, compliance, and security standards Required Qualifications To Be Successful In This Role Experience in conversational AI, backend development, or chatbot frameworks Hands-on experience with Google Dialog flow CX, CCAI Connectors, and CCAIP Studio Familiarity with Node js, Python, or other scripting languages for webhook development Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Hybrid) Years of Experience8-10 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 2 weeks ago
3.0 - 5.0 years
11 - 16 Lacs
Hyderabad
Work from Office
About the Role Familiarizing and adopting work methodology aligning with the existing ACoE organization. Contributing to the Solutioning/POCs for key initiatives already in-flight Applying modern development practices in the delivering POC’s/prototypes in intelligent Automation technologies. Make sure ACoE continues to delivery intelligent automation capabilities on-prem and cloud adding decision and conversational intelligence Become a key member of a high performing team that can take ownership of innovative projects from inception to delivery. Proactively look for and explore opportunities where ACoE can improve the status quo or generate new business value Drive data and analytics through insights, reporting, and predictive models that support finance strategy and ensure proper implementation of analytics driven decision via various automation techniques. Implement NLP where applicable and complete the use cases as per requirements. Having experience in implementing chatbot functionality. Connect to Database and integrate the code with the visualization tools by enabling interaction with database/bot/Power BI Create technical documentation for reference and reporting Develop intuitive software that meets and exceeds the needs of the company Experience working with SAP (ERP), SFDC, Microsoft Office preferred Have led a team of junior developers to guide/mentor them on best practices of RPA solution Owned review of production ready deliverables. Relevant experience/awareness in Python, Chatbots, OCR, ML and AI techniques Experience in creating workflows, storyboards, user flows, process flows and site maps. Knowledge of frameworks/systems like AngularJS, Git and more Experience in Power BI or any visualization tools is preferrece About You Can understand, apply, integrate, and deploy Machine Learning capabilities and techniques into other systems. 3 to 5 years of experience. Demonstrate experience designing cloud-native applications in AWS – particularly those involving ML models. Have hands-on experience in other programming and scripting languages (Java, TypeScript, JavaScript, etc.). Had previous exposure to Natural Language Processing (NLP) problems and is familiar with key tasks such as Named Entity Recognition (NER), Information Extraction, Information Retrieval, etc. Can understand and translate between language and methodologies used both in research and engineering fields. Have been successfully taking and integrating Machine Learning solutions to production-grade software. #LI-AD1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 2 weeks ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network. Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI. Want to become a key part of the Generative AI revolution? We should talk. We are looking for a visionary leader to design, develop, and deliver strategic data-centric insights by leveraging next-generation analytics and BI technologies. This is not a traditional reporting role—we seek someone who is data-centric, insight-driven, and eager to drive meaningful impact through innovative, scalable solutions. This role is perfect for someone who wants to enable innovation and growth, is passionate about data storytelling, and brings a future-forward mindset—particularly around AI-driven BI and conversational intelligence. Responsibilities Become an expert on internal and external data trends relevant to Netomi’s business and product ecosystem. Design and maintain BI dashboards and tools that enable teams to independently track and understand business metrics. Conduct deep-dive analysis into chatbot performance, user interactions, and conversational flows to identify key optimization opportunities. Collaborate with product, engineering, and customer success teams to translate conversational analytics into actionable insights. Integrate and analyze data from conversational platforms (e.g., chatbot logs, NLU/NLP systems) to improve intent accuracy, resolution rates, and customer satisfaction. Leverage Generative BI tools to create dynamic, automated reports and data narratives that respond to natural language queries. Partner with enterprise architects to ensure solutions align with broader data architecture and governance principles. Drive automation of recurring reporting tasks and streamline data workflows using scripting and scheduling tools. Monitor AI-driven systems for accuracy, bias, and explainability in outputs—ensuring business users trust the insights provided. Requirements 7+ years of experience designing and developing BI and analytics solutions, including leadership responsibilities. Experience with generative BI platforms (e.g., ThoughtSpot, Tableau Pulse, Microsoft Copilot in Power BI) and natural language query systems. Proven expertise in chatbot analytics, conversational flow optimization, and voice-of-customer data interpretation. Hands-on experience with SQL, scripting languages (Python or R), and data visualization tools (Quicksight, PowerBI, Tableau, Qlik). Solid understanding of data modeling, ETL processes, and data architecture best practices. Ability to translate complex data into clear business recommendations using interactive dashboards and storytelling techniques. Strong stakeholder management and communication skills, with the ability to present insights to both technical and non-technical audiences. Experience leading small, agile teams and working cross-functionally in a fast-paced environment. Nice to Have Familiarity with NLP/NLU systems and how they generate structured data from conversation logs. Experience with customer experience analytics, support automation, or virtual agent performance metrics. Background in AI explainability and building trust in AI-generated insights. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Show more Show less
Posted 2 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
Hyderābād
On-site
India - Hyderabad JOB ID: R-199941 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Oct. 29, 2024 CATEGORY: Information Systems Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. In this vital role will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on self-service automation modules. Your role will primarily involve request fulfillment, incident response, platform maintenance, and general system administration duties. While this is primarily an administrative role, you will also assist with junior development tasks such as creating workflows, solving issues, and performing application configurations. You will work closely with internal collaborators to ensure that self-service solutions, such as Employee Center Pro, Knowledge Management (KM), and Virtual Agent, are operating smoothly and meeting business needs. Roles & Responsibilities: Provide day-to-day administrative support for the ServiceNow platform, including Employee Center Pro/Service Portal, Knowledge Management (KM), and Virtual Agent Fulfill service requests, ensuring timely and accurate delivery of solutions to meet user needs Respond to and resolve incidents related to self-service automation, ensuring minimal downtime and disruption Perform routine maintenance tasks, including patching, platform upgrades, and system health monitoring Assist in developing and maintaining knowledge articles within the Knowledge Management module to improve user self-help capabilities Support customization and configuration of ServiceNow features such as forms, fields, workflows, and notifications Perform fix of platform issues and collaborate with senior developers or platform owners for advanced issue resolution Assist with the setup, configuration, and management of Virtual Agent for automated workflows Monitor platform performance and usage, identifying areas for improvement and making recommendations to optimize system efficiency Ensure the platform adheres to role-based access control (RBAC) and security protocols Collaborate with end users to gather feedback on the self-service automation experience and implement necessary adjustments Provide general support for UI workspace and mobile application usage related to self-service automation, troubleshooting minor issues as needed Create and maintain detailed documentation for platform changes, updates, and administrative processes for future reference and knowledge sharing Stay up to date with the latest ServiceNow releases, best practices, and technologies to continuously improve the self-service platform What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree with a 1 - 3 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 3 - 5 years of experience in Computer Science, IT or related field OR Diploma with 7-9 years of experience in Computer Science, IT or related field Must-Have Skills: ServiceNow Administration: Familiarity with configuring and maintaining Employee Center Pro, Service Portal, and other self-service modules within ServiceNow, including user roles, access control, and portal pages. Automation & Workflow Configuration: Experience with automation tools like Flow Designer for creating workflows to enhance self-service capabilities and streamline common tasks. Knowledge Management (KM) Setup: Understanding of Knowledge Management fundamentals, including creating, categorizing, and maintaining knowledge articles, and configuring knowledge base permissions. Virtual Agent & Mobile App Configuration: Ability to configure and manage ServiceNow’s Virtual Agent and Now Assist generative AI for automated interactions, as well as setup and support of mobile apps for accessing services on the go. Good-to-Have Skills: Service Portal Customization: Knowledge of HTML, CSS, and JavaScript to make minor customizations to Service Portal and Employee Center Pro for a better user experience. Performance Analytics (PA) Reporting: Understanding of Performance Analytics to create reports and dashboards that track self-service performance and user satisfaction. Scripting Fundamentals: Exposure to JavaScript and Glide scripting for minor customizations and troubleshooting within the platform. Mobile & Virtual Agent Best Practices: Awareness of best practices for mobile app configuration and chatbot (Virtual Agent/GPT) optimization to improve responsiveness and engagement. Professional Certifications (please mention if the certification is preferred or required for the role): ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in Service Portal, Performance Analytics or Virtual Agent (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that deal with others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 weeks ago
3.0 - 6.0 years
0 Lacs
Hyderābād
On-site
Under general guidance, the AI Engineer will be responsible for collaborating with the Information Security organization to analyse current-state business processes and develop automated workflows using Generative AI chatbot technology to increase efficiency and quality. The AI Engineer will develop and support AI-driven chatbot solutions for cross-functional teams across our diverse and growing Infosec organization. This role will also demand building AI Agents that can reason and interact with users and other systems. We look for self-motivated individuals who can function and adapt in an Agile development model with iterative delivery, incorporating feedback rapidly into delivery components. Key Responsibilities Collaborate with the Information Security organization to analyse and design process workflows, build, test, and implement AI solutions, ensuring system quality. Assess AI opportunities from a technical standpoint, perform technical feasibility studies, and develop optimal solutions. Contribute to Solution Design Documents (SDD) or Technical Design Documents (TDD) with a focus on reusability. Work with other IT teams and architects to identify the right technologies, avoiding redundancy and ensuring the best fit for proposed AI solutions. Maintain a thorough understanding of technology, quality tools, and process design; think creatively when enhancing existing processes and fixing code errors. Adapt to changes in the work environment, manage multiple competing demands, and handle frequent changes, delays, or unexpected events calmly and logically. Participate in after-hour escalations to assist on-call team members. Requirement: Preferred bachelor’s degree or equivalent in Computer Science or related discipline. Minimum 3-6 years of relevant work experience in AI development, including Generative AI chatbots, NLP, and related technologies. Proficiency in languages such as Python, JavaScript, Java, or C# Experience with NLP libraries and frameworks like NLTK, spaCy, or Stanford NLP, and platforms like Dialogflow, IBM Watson, or Microsoft LUIS Understanding of machine learning concepts and frameworks such as TensorFlow, PyTorch, or scikit-learn for building intelligent chatbots Proficient in implementing Retrieval-Augmented Generation (RAG) and vector-based search techniques to enhance AI-driven information retrieval and contextual response generation Knowledge of RESTful APIs and experience with integrating chatbots with various platforms Familiarity with SQL and NoSQL databases for storing conversation data and user information. Proficiency in Agentic AI, including the ability to build AI agents that can autonomously solve complex, multi-step problems using sophisticated reasoning and iterative planning. Basic understanding of front-end technologies (HTML, CSS, JavaScript) to integrate chatbots into web applications Experience with cloud platforms such as AWS, Google Cloud, or Azure for deploying and scaling chatbots Strong analytical and problem-solving abilities to debug issues and improve chatbot performance. Ability to work collaboratively and communicate effectively with cross-functional teams, including designers, product managers, and other developers. Ability to work collaboratively and communicate effectively with cross-functional teams, including designers, product managers, and other developers. Experience with end-to-end AI management and SDLC cycle using Agile methodology. Experience with Microsoft Power Apps Automation, Co-Pilot AI, including chatbots and conversational AI, OCR tools, and Power BI is an advantage. Practical experience in implementing LEAN, AGILE, and Design Thinking is preferred. Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 2 weeks ago
5.0 years
0 Lacs
Gurgaon
On-site
Requisition Number: 101228 RPA & AI Automation Developer Location: This is a hybrid opportunity in Delhi-NCR, Bangalore, Gurugram, Hyderabad, Pune & Trivandrum. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As an RPA & AI Automation Developer , you will design and develop RPA solutions using Blue Prism to automate business processes, ensuring high levels of reliability and performance. We will count on you to develop and document Blue Prism process flows, objects, and automation scripts following best practices. Along the way, you will get to: Analyze business processes and identify automation opportunities in collaboration with business analysts and process owners. Conduct testing and debugging of Blue Prism automations to ensure they meet functional requirements and perform optimally. Monitor and maintain existing Blue Prism automations, troubleshooting and resolving any issues that arise. Collaborate with IT and business teams to integrate Blue Prism automations into the broader IT environment. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we’re looking for 5+ years of hands-on experience with Blue Prism development 3+ years of experience with Power Automate (including Power Platform ecosystem) 2+ years working with AI integration in automation projects Experience with AI services such as Azure Cognitive Services (OCR, Text Analytics, Form Recognizer), Power Platform AI Builder, Machine learning model integration Preferred Skills: Certification in Blue Prism, Power Automate. Understanding of the supply chain automation process is preferred. Understanding of natural language processing (NLP) concepts Familiarity with conversational AI and chatbot development What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's talent leads tomorrow's success. Learn more about Insight: https://www.linkedin.com/company/insight/ Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India
Posted 2 weeks ago
0 years
0 Lacs
Gurgaon
On-site
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. Experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience in building chatbots or voicebots with Dialogflow, with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage, and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision-makers throughout the engagement. Interact with business partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines to ensure successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Posted 2 weeks ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Requisition Number: 101228 RPA & AI Automation Developer Location: This is a hybrid opportunity in Delhi-NCR, Bangalore, Gurugram, Hyderabad, Pune & Trivandrum. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About The Role As an RPA & AI Automation Developer , you will design and develop RPA solutions using Blue Prism to automate business processes, ensuring high levels of reliability and performance. We will count on you to develop and document Blue Prism process flows, objects, and automation scripts following best practices. Along the way, you will get to: Analyze business processes and identify automation opportunities in collaboration with business analysts and process owners. Conduct testing and debugging of Blue Prism automations to ensure they meet functional requirements and perform optimally. Monitor and maintain existing Blue Prism automations, troubleshooting and resolving any issues that arise. Collaborate with IT and business teams to integrate Blue Prism automations into the broader IT environment. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What We’re Looking For 5+ years of hands-on experience with Blue Prism development 3+ years of experience with Power Automate (including Power Platform ecosystem) 2+ years working with AI integration in automation projects Experience with AI services such as Azure Cognitive Services (OCR, Text Analytics, Form Recognizer), Power Platform AI Builder, Machine learning model integration Preferred Skills Certification in Blue Prism, Power Automate. Understanding of the supply chain automation process is preferred. Understanding of natural language processing (NLP) concepts Familiarity with conversational AI and chatbot development What You Can Expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's Talent Leads Tomorrow's Success. Learn More About Insight https://www.linkedin.com/company/insight/ Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India Show more Show less
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Consulting – AI Enabled Automation – Senior - Full Stack Job Description: We are seeking a Senior Conversational Developer with extensive experience in designing and implementing complex solutions on Python, data engineering, JavaScript, ReactJS and node.JS. The ideal candidate should also have experience in conversational AI including leveraging Generative AI for developing chatbot solutions. Key Responsibilities: Lead the design, development, and deployment of applications. Write custom JavaScript code and integration with backend services. Collaborate with stakeholders to gather requirements and meet business needs. Test, debug, and refine to ensure optimal performance and user experience. Provide mentorship and code reviews for junior developers. Qualifications : Requires 3-5 years minimum prior relevant experience Bachelor's degree in computer science, Information Technology, or related field. Minimum of 5 – 8 years of experience in chatbot development. Advanced proficiency in JavaScript, including experience with asynchronous programming, AJAX, and API integrations. Knowledge of NLP and ML techniques in the context of conversational AI. Experience with other chatbot platforms is a plus. Strong problem-solving skills and the ability to work in a dynamic environment. Excellent communication skills for effective collaboration with technical and non-technical teams. A portfolio demonstrating successful chatbot projects is preferred. Skills : Strong skills in Python, JavaScript framework / related web technologies server-side programming such as node.JS and Azure cloud. Familiarity with API design and development, including RESTful APIs and web services. Experience with databases, including relational and understanding of NoSQL databases (e.g., MongoDB, Cassandra) for handling unstructured and semi-structured data Familiarity with the Conversational AI domain, conversational design & implementation, customer experience metrics, and industry-specific challenges Familiarity with NLP and ML applications in chatbots, feature extraction, entity extraction, intent classification etc. Understanding of conversational (chats, emails and calls) data and its preprocessing (including feature engineering if required) to train Conversational AI systems. Strong problem-solving, analytical and project management skills Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Familiarity with Agile development methodologies and version control systems. Ability to stay updated with the latest advancements and trends EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 weeks ago
9.0 - 14.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY Technology, we understand that technology is the key to unlocking our clients’ potential and creating lasting value through innovation. We’re building a better working world by providing EY and our clients the products, services, support & insights to win in the market. We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success. And we achieve this by assuring our work and client information are safe from increasingly sophisticated threats. The opportunity We are looking for a PM to join our team of Project management professionals, to drive strategic programs & outcomes working closely with leaders (sponsors) across different functions / geographies in designing, leading and implementing business imperatives of varying size and complexity; by collaborating with our teams across GDS locations in enabling business goals and playing different/multiple roles of PM. The opportunity is for self-driven, organized and process-oriented individuals who can perform independently and deliver exemplary services to our clients. As part of EYTS your work will span the full product lifecycle, from design through engineering, product management, deployment, and testing, to support, user experience and architecture across several areas, including application development, enhancing existing applications and onboarding of vendor applications. Your Key Responsibilities Defining project objectives, project scope, roles & responsibilities. Defining resource requirements and managing resource availability & allocation – both internal and third party. Outlining a budget based on requirements and tracking costs to deliver project on budget. Preparing a detailed project plan to schedule key project milestones, workstreams & activities. Managing delivery of the project according to this plan. Tracking project and providing regular reports on project status to project team and key stakeholders. Managing and adjusting for any changes in project scope, schedule and / or budget. Identifying and mitigating potential risks. Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction. Measure project performance to identify areas for improvement Create and maintain comprehensive project documentation Skills And Attributes For Success To qualify for the role, you must have A Bachelor’s Degree (in any discipline) 9 to 14 years in a corporate environment, working in a Large MNC. 4 to 8 years’ experience in a relevant PM role (working across application development, deployment, implementation & infrastructure) Projects should be from technologies like .NET, Java or similar. Additionally, SharePoint, PowerBI, PowerApps, Data Analytics, Chatbot, AI and ML would be an added advantage. Must be good with MS Projects, additionally should have skills in MS Excel and Power Point. Extremely organized with strong time-management skills Excellent communication skills. Working with multi-cultural teams across geographies. Flexible to work in shifts. Ability to work independently and with others Go getter and very strong interpersonal skills. Proven ability to solve problems creatively Experience seeing projects through the full life cycle Excellent analytical skill Proven ability to complete projects according to outlined scope, budget, and timeline Excellent client-facing and internal communication skills Ideally, you’ll also have Experience with project management software tools Project Management Professional (PMP) or equivalent, will be added advantage. Process improvement experience Training or certification in design thinking would be desirable What We Look For As a PM we’re looking for someone who will manage projects & programs to be executed in a controlled and consistent manner and ensure that deliverables are fit for purpose. What Working At EY Offers EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland & the UK – and with teams from all EY service lines, geographies & sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills & insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
In most companies, traditional customer support is often plagued by inefficiency and mediocrity. Support engineers frequently waste time on repetitive tasks or struggle with problems outside their narrow expertise. Data shows that over 60% of tickets get escalated because the first line of defense lacks the skills or knowledge to resolve them. At Trilogy, we don't do traditional. Managing over 100 enterprise software products, we've redefined customer support with advanced AI. Most issues are handled by our AI-powered chatbot, leaving only the most complex challenges for our engineers. That means every ticket you touch is difficult, varied, and requires creative problem-solving. In this role, there's no time for hand-holding or "learning the ropes" at a leisurely pace. If you need constant guidance, struggle to self-learn, or tend to ask obvious questions, you won't last two weeks. Success requires a proactive mindset, the ability to adapt quickly, and the drive to figure things out independently. If you're ready to step up and tackle the toughest problems in customer support, this role will accelerate your growth like nothing else. You'll gain unparalleled technical expertise across a massive product portfolio while contributing directly to Trilogy's reputation for excellence. If you are up to the task of pushing your limits, we'd love to see you apply. What You Will Be Doing AI-Augmented Customer Resolutions: Analyze complex tickets escalated by AI systems, apply human expertise to areas where AI falls short, and then close the gap by improving the AI system What You Won’t Be Doing Taking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive) Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this role Application Support Engineer Key Responsibilities Integrate technical human expertise and AI capabilities to deliver exceptional customer support, focusing on complex issues that AI cannot yet fully resolve Basic Requirements At least 4 total years of experience in a technical customer support or engineering role Advanced generative AI proficiency (i.e., use of multiple AI tools, ability to automate workflows and custom GPTs); if you've only used LLMs for research, learning, brainstorming, or content generation, that will be deemed insufficient Nice-to-have Requirements About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-3330-IN-Hyderaba-ApplicationSup.039 Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
India
Remote
Assistant Project Manager 💰 ₹6L – ₹8L CTC • 📍 Remote • 🕒 Full-time 🚦 Reality Check — is this you? Do you enjoy turning high-level plans into detailed task lists? Are you someone who follows up without being asked and ensures nothing falls through the cracks? Do you like being the person who keeps things running on time and track? Are you curious about how tech products get built — even if you don't write the code? If that sounds like you, keep reading. 💡 Summary Commutatus is a digital product studio trusted by startups, corporates, and social orgs around the world. We build platforms with speed, structure, and strategy. We work with diverse organisations like AIESEC and Rajasthan Royals . We’re looking for an Assistant Project Manager to support our leadership and tech teams in executing projects smoothly. This role is less about strategy and more about solid, dependable execution — breaking down requirements, tracking progress, and ensuring nothing slips. You’ll work on both client and internal projects, and occasionally support in business ops too. 📌 What's expected of you At an operational level: Turn requirements into structured, dev-ready tasks on ClickUp Coordinate with designers, developers, and leadership to ensure tasks are progressing Maintain documentation and ensure timelines are updated regularly Join internal and client calls, take clear notes, and follow up on action items Handle project hygiene: status updates, backlog grooming, testing coordination, etc. At a support level: Help prepare timelines, delivery checklists, and sprint plans Jump in where needed — whether it's documenting a feature, preparing a client update, or helping track UAT issues Participate in team rituals like sprint reviews, retros, and demos 🧠 Skills we're looking for Excellent written communication and documentation skills Organised, reliable, and proactive Familiarity with tools like ClickUp, Notion, and Google Sheets Clarity of thought — you should be able to break a vague idea into 3–4 clear steps Interest in tech and digital products ❤️ Why you'll enjoy working here Remote-first and trust-based — we care about outcomes, not hours Work-life balance is real — no hustle theatre, just consistent progress Direct access to leadership — work closely with the CEO and co-founders every day A front-row seat to diverse, impactful products — from AI-powered analytics dashboards to custom CRMs, chatbot-based mobile apps, internal tools that run our operations, and more Opportunities to grow — into product management, business ops, or client strategy — wherever you shine A learning-first environment — explore new tools, processes, and verticals across industries ✅ Requirements 1–3 years in project coordination, ops, or junior PM roles Comfort working in a fast-paced, structured environment Show more Show less
Posted 2 weeks ago
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The chatbot job market in India is rapidly growing as more businesses look to leverage artificial intelligence and automation to enhance customer service and streamline operations. Chatbot professionals are in high demand across various industries, offering job seekers exciting opportunities to work with cutting-edge technology.
These cities are known for their thriving tech industries and have a high demand for skilled chatbot professionals.
The average salary range for chatbot professionals in India varies based on experience levels. Entry-level positions usually start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
A typical career path in the chatbot industry may include roles such as: - Junior Chatbot Developer - Chatbot Developer - Senior Chatbot Developer - Chatbot Architect - Chatbot Project Manager
Advancement in this field often involves gaining expertise in machine learning, natural language processing, and AI technologies.
In addition to proficiency in chatbot development, professionals in this field are expected to have skills in: - Natural Language Processing - Machine Learning - Python Programming - Data Analytics - Customer Service
As you explore job opportunities in the chatbot industry in India, remember to showcase your skills, stay updated on industry trends, and prepare thoroughly for interviews. With dedication and continuous learning, you can build a successful career in this dynamic and evolving field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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