79 Chatbot Development Jobs - Page 4

We are seeking a forward-thinking AI & Workflow Automation Specialist to design, build, and launch intelligent automations and AI-powered customer experiences across the real estate journey. Health insurance

Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelors degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture : make the most of the flexibility that comes with remote work. Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Key Skills - Python Data Engineering Mysql Java AWS git Excel Linux (Server) Copilot Studio Data Analysis Dialog flow Kore.ai Five9 Power Automate (RPA) Conversational Ai NLP Role & Responsibilities - Design and develop high-quality conversational bots using Google Dialogflow, Yellow.ai, and Kore.ai platforms. - Implement custom scripting and integration with third-party services to enhance bot functionality. - Provide technical support and documentation for developed bots - Adhere to laws, regulations, company policies, procedures, internal and external Standards • Attend recurrent trainings published by the Client/Company on a regular basis Preferred candidate profile BPO Background

Role & responsibilities Chat BOT/Digital Assistant Product Owner Job Description 1. Chat BOT/ Digital Assistant Experience – 5+ years of experience in Watson chatbot/AI-ML a. Expert proficiency in IBM Watson and IBM Discovery services (Mandatory) b. Experience in analyzing requirements to design Digital Assistant solutions by defining goals and conversational flows/dialogues is a must. c. Expert in configuring Watson Assistant with Integrated journeys, handling API’s with external systems. d. Must have experience in understanding the data models of Intents, Utterances and Integration journeys with external HR systems to interact and also ticketing tools such as Remedy and webchat tools such as IPSoft Amelia, Genesys etc. e. Experience in understanding Orchestration layer and configuration of API calls. f. Experience in debugging technics while configuring Assistant and discovery. g. Experience in designing global conversational flow and depending on local needs, manage their localization technical solutioning perspective including integrated journeys with HR Master system. h. Experience in definition, implementation and management of content ingestion solutions including the processes to improve content quality across all Vodafone markets (Global and local HR policies, FAQs, Articles etc) i. Experience in developing virtual assistant in 15+ different languages in local geographies using Watson/Google translation service. j. Keep current and Leverage latest Chat BOT/Digital Assistant features to improve conversational quality, and user experience. k. Must understand SAFE Agile and Agile Methodologies and have experience in understanding Jira tool. 2. Soft Skills a. Must have excellent communication skills to work with a large team and across geographies. b. Ability to engage with customers at all level to identify their needs and gather new requirements c. Strong interpersonal skills, emotional intelligence and cultural awareness required for working in a multi- country, multi-cultural environments d. Attention to detail, Agile, Design and Critical Thinking e. Must have excellent interpretation and articulation skill set to interpret the requirements and articulate to the team. 3. Education / Certifications a. BE or MBA equivalent from reputed institutions b. Certification in IBM Watson Assistant and IBM Watson Discovery would be a great plus. c. Basic understanding of Angular Node JS programming language and Custom Web UI features would be plus Preferred candidate profile Notice period : Immediate to 30 days