10 Chat Tools Jobs

About the job Who are we Securin is an AI-driven cybersecurity product based company backed up by services focused on proactive, adversarial exposure and vulnerability management. Our mission is to help organizations reduce cyber risk by identifying, prioritizing, and remediating the issues that matter most. Powered by a seasoned team of threat researchers and status as a Certified Naming Authority (CNA), Securin combines artificial intelligence / machine learning, threat intelligence, and deep vulnerability research (including the Dark Web) to deliver an adversarial approach to cyber defense. We help enterprises shift from reactive patching to strategic, risk-based exposure and vulnerabilit...

Job description Job Title: Inside Sales & Customer Executive Location: Bangalore Industry: Vegan Bakery / Hospitality / Food & Beverage Job Type: Full-time About the Role: We have an exciting opportunity for an Inside Sales & Customer Executive at Bangalore's one and only Vegan Bakery. If you enjoy connecting with customers, are passionate about great service, and love talking about food (especially baked goods!), this role is perfect for you. You will play a key role in managing customer interactions across phone, chat, and email, handling website and app orders, resolving queries, and ensuring customers have an outstanding experience from order to delivery. Candidates from the Hospitality ...

Business Unit PrognoCIS, developed and serviced by Bizmatics Inc., is a comprehensive Electronic Health Records (EHR) software solution tailored to meet the unique workflow needs of specialty clinics. As a proud member of the Harris Computer family, Bizmatics brings the strength of several hundred dedicated professionals to the healthcare technology space.. Job Summary As a Level 1 Support Executive, you will be the first point of contact for our clients. You'll assist users by answering incoming calls, responding to chat messages and emails, resolving routine queries, and escalating complex issues to appropriate teams. Your ability to remain calm, attentive, and solution-focused is key to e...

Role Overview: As an Assistant Manager / Team Leader for International Chat Support in Gurugram, your main responsibility will be handling inbound and outbound customer chats for international retail clients. You will need to respond to queries, complaints, returns, and product-related issues promptly and accurately to ensure a high level of customer satisfaction. It is crucial to maintain a positive, empathetic, and professional tone while interacting with customers. Additionally, documenting customer interactions in CRM systems and collaborating with internal teams for issue resolution are key aspects of this role. Adherence to service quality and performance metrics is essential to succee...

As an Inbound D2C Sales Associate at Electrent, your role will involve being the first point of contact for customers, handling inbound calls, chats, and product enquiries. You will play a crucial part in guiding prospects through their buying journey, ensuring a smooth and informed experience with Electrent. This position offers a fixed salary along with monthly performance incentives and a clear growth path to leading and managing the inbound sales team as the company scales. Key Responsibilities: - Handle inbound calls, chats, and enquiries professionally and empathetically. - Understand customer needs and recommend suitable Electrent solutions. - Maintain accurate records of leads, conve...

Description We are seeking enthusiastic and customer-oriented individuals to join our chat support team at a leading MNC in India. This role is ideal for candidates with 1-5 years of experience in customer support or those looking to build their career in a dynamic environment. Responsibilities Provide prompt and accurate responses to customer inquiries via chat support. Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction. Maintain detailed records of customer interactions and transactions in the system. Collaborate with team members and other departments to enhance the customer experience. Identify and escalate unresolved issues to the ...

The role of Global Head Operations in Chat Support based in Jabalpur, Madhya Pradesh, requires a minimum of 8 years of experience in BPO/KPO, with at least 5 years in a leadership position. As the Global Head Operations, you will be responsible for managing daily floor operations, mentoring managers, ensuring compliance with SLAs, and driving team performance in a fast-paced BPO/KPO environment. Your key responsibilities will include overseeing daily chat support operations, leading and coaching team managers, ensuring SLAs, quality, and productivity goals are met, handling escalations and supporting complex queries, analyzing performance reports to drive improvements, and fostering a high-p...

The position of Assistant Manager / Team Leader - International Chat Support in Gurugram requires handling inbound and outbound customer chats for international retail clients. You will be responsible for responding to queries, complaints, returns, and product-related issues with speed and accuracy, ensuring a high level of customer satisfaction. It is essential to maintain a positive, empathetic, and professional tone with customers at all times. Documenting customer interactions in CRM systems and collaborating with internal teams for issue resolution are key responsibilities. Adherence to service quality and performance metrics is crucial for this role. To excel in this position, you must...

Job Title: Inside Sales Counsellor Location: Mumbai (Bandra West), Bangalore (Richmond Circle), Gurgaon (Sec-32) Work Days: 6 Days a week, Time: 9.30 am to 6.30 pm Salary: Upto 7LPA Website: NIIT Overview LinkedIn: NIIT LinkedIn Page Position Overview We are seeking dynamic, enthusiastic, and driven professionals for the role of Inside Sales Counsellor. The ideal candidate will play a crucial role in engaging with prospective learners, driving sales conversions, and managing the end-to-end sales lifecycle of NIIT's career-oriented programs. Key Responsibilities Lead Engagement & Follow-Up: Reach out to prospective learners through phone calls, emails, chats, and social media to share NIITs v...

We are seeking a detail-oriented and self-disciplined Interaction Specialists to join our team. In this role, you will handle email and chat communication with tenants. You will play a critical role in delivering a high standard of customer care while maintaining accurate records and ensuring timely responses. If you are passionate about delivering excellent customer service and thrive in a detail-oriented, independent work environment, we encourage you to apply and join our dynamic team. Responsibilities will include Write well-designed, testable, efficient code Respond promptly and professionally to tenant inquiries via email and chat. Handle a variety of tenant concerns, including payment...