Chat Support Representative

1 - 2 years

0 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Chat services are provided via webchat and include inbound and/or outbound. Responsibilities : - Communicate with our visitors/ customers via web chat & also inbound calls to help find the details they are enquiring about and resolve the issues being faced. - Thoroughly and efficiently gather customer information, - Access the company's internal system and enter the customer information to send it to respective team members. Job Requirements : Graduate - Any degree of Any Streams - 1 to 2 years of customer service (voice /non-voice) - Excellent verbal and written English communications skills - Experience in Customer Service - chat. - Flexible to work in Rotational Shifts and Rotational week off' Job Type: Full-time Benefits: Provident Fund Schedule: Rotational shift Work Location: In person

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