8211 Chat Support Jobs - Page 48

Hiring for International Customer Support (Non Voice process) Location : Ahmedabad , Gujarat Rotational Shift Fresher and Experience can apply Fluent English Required

Job description ~ Roles and Responsibilities Provide customer support through email, chat, and non-voice processes to resolve customer queries and concerns. Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency. Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and quickly. Maintain a high level of accuracy in processing emails, chats, and other forms of communication. Collaborate with internal teams to resolve complex issues or escalate matters when necessary. HSC pass are welcome for the interview Graduation- Only non tech background candidates are eligible Interested candidate can share you...

Key Responsibilities: Handle customer interactions via email and chat with professionalism and empathy. Support customers in updating their account credentials while maintaining compliance and data security. Accurately log and track all customer interactions. Escalate complex cases to relevant teams when required. Consistently meet SLA and quality standards. Stay updated with platform features and basic cryptocurrency concepts.

Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns ...

Greetings from TaskUs !! Here we are with an opportunity for the designation of customer care executive for international Chat Process!!! Basics: Designation : Teammate ( Customer Care Executive) Process : US International Process Process Nature: Voice Onsite / Remote : Onsite Working Days : 5 ( Rotational Week Offs) Shift : Rotational & Graveyard shift Requirements: Grad & Undergrad both can apply Freshers are welcome Excellent communication skills in English. Ready to work in rotational shifts ( including graveyard shifts) Strictly work from office For Walk-in Interviews Mentioning the address below: Location - Plot number 5, Sector 82, Airport Rd, Sector 82, Sector 73, Sahibzada Ajit Sing...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...

As a Teammate, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/...

As a Teammate, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/...

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand ...

What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand ...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

1. Rotational shifts — including nights/weekends 2. Eligibility — 12th pass/undergrads acceptable 3. Work mode — Work from office 5. Contractual job 6. Any part-time option later 7. English level (B2) 8. Typing speed (25 wpm)

Hi Everyone, We are having opportunity for Chat Support Process with Social Media Platform experience. Kindly check the details below. Experience - 2 Years ( Social Media Platform Experience is mandate Location - Hyderabad Max CTC - 5 LPA Interview Mode - F2F only Notice Period - Immediate ( Joining date will be 15th November ) Excellent comms are required.

Work Mode: Work From Office Location: Gurgaon Position: Technical CHAT Support Salary: 31,000 CTC + Incentives + PF TO APPLY: Share Resume to 9988265439 HR DIKSHA( For Quick Response share CV on WhatsApp ) Key Responsibilities: Handle customer queries effectively and live chat. Ensure excellent communication and customer satisfaction throughout the interaction. Requirements: Preference for candidates with international technical customer support experience. Must have Troubleshooting knowledge Skillset: Excellent spoken and written English. Strong grammar and communication ability. Clear speech rate and ability to handle live chat interactions. Candidates should be confident, fluent, and capa...

Job Title: Customer Support Executive (Non-Voice International BPO) Location: Kolkata (Work from Office) Job Type: Full-Time | Immediate Joiners | Freshers Role & responsibilities Handle customer queries via chat and email . Provide backend support for international clients. Ensure timely and accurate resolution of customer issues. Maintain customer satisfaction and service quality standards. Preferred candidate profile Education: HSC (12th pass) and above. Experience: Freshers are welcome. Skills: Communication in English. Technical/Professional Degrees: Not eligible (No B.Tech, MCA, MBA, etc.) Job Details: Shift: Rotational shifts (24/7 environment) Week Offs: Rotational week offs Work Mod...

Job description Roles and Responsibilities Handle customer queries via email, phone calls, and chats to resolve their issues efficiently. Provide excellent customer service by understanding their needs and concerns. Utilize strong verbal communication skills to effectively communicate with customers. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 1-4 years of experience in BPO/Call Centre environment or related field (CSE/CSA/CCA). Excellent written communication skills for effective email writing and email processing. Strong verbal communication skills for handl...

My Fleet Manager (MFM) Service Desk Analyst - Shift timings - 3 AM to 12 noon As a key member of the Customer Success team, you will be responsible for providing high-quality customer support and fostering long-term relationships with telecommunications clients. This role requires exceptional communication skills, technical proficiency, and a strong understanding of mobility and SaaS-based solutions. You will serve as a trusted advisor and first point of contact for clients, providing Level 1 and Level 2 support for incidents and requests related to core telecom products, applications, and connected services. Working closely with internal teams, you will help ensure that customers receive ef...

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call Pavitra 9962138989 Please refer your friends Thanks, Pavitra 9962138989

Job Title: Customer Support Executive (Non-Voice International BPO) Location: Kolkata (Work from Office) Job Type: Full-Time | Immediate Joiners | Freshers Role & responsibilities Handle customer queries via chat and email . Provide backend support for international clients. Ensure timely and accurate resolution of customer issues. Maintain customer satisfaction and service quality standards. Preferred candidate profile Education: HSC (12th pass) and above. Experience: Freshers are welcome. Skills: Communication in English. Technical/Professional Degrees: Not eligible (No B.Tech, MCA, MBA, etc.) Job Details: Shift: Rotational shifts (24/7 environment) Week Offs: Rotational week offs Work Mod...

Urgent Hiring | Non-Voice Process - Apply Now! Greetings from IntouchCX ! We are currently Hiring for International | Non Voice Process | Customer Service Associate Contact Details: HR : Rohit R Nath Mobile number : 9148188692 Email ID : rohit.rnath@intouchcx.com Immediate Joiners Required The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop Going the ex...

Chat Process jobs At Chandigarh IT Park working In Shift Cab Provided CTC 20K In Hand 16K CTC 28K t0 33k For exp 5 days Working Walkin Interviews Aneja's SCF 19 , Phase 11 , Mohali WhatsApp CV: 7696517846 Varun hr Required Candidate profile Non Voice Back office Work for Chandigarh IT Park Walkin Interviews at Aneja's SCF 19 , Phase 11 , Mohali WhatsApp 7696517846 Varun hr

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Vashi Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 7738521154 Sanika Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

As a Customer Support Representative for international customers in Gomti Nagar, Lucknow, your role will involve communicating effectively in English through voice calls and chat to address customer queries and provide accurate solutions. Your primary responsibilities will include: - Handling international customer queries via calls and chats - Providing accurate information and resolving customer issues promptly - Maintaining a professional demeanor to ensure high levels of customer satisfaction To excel in this role, you need to have a minimum qualification of 12th pass along with excellent English communication skills, both spoken and written. The company offers various benefits such as c...