5495 Chat Support Jobs - Page 48

Location:- Trophizoid IT Park, Noida Sector 62 Process:- Customer support process/ voice process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Skill - versant 4 and 5 candidates Candidates should be good in english spoken and written Preferred candidate profile Tata 1mg Customer Service Qualification:- Hsc To Any Graduate Skill set:- Good communication Versant 4 & 5 Salary:- 15000 Inhand for HSC Fresher 16000 Inhand for Graduate Fresher Shift Timing:- 8 Hours Shift For Male Candidates 7am to 12am Window For Female Candidates 6am to 7pm Window Week off:- Rotational off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp/Mail (number mentioned below) HR Niranjan:- 8180837031

Location:- Trophizoid IT Park, Noida Sector 62 Process:- Customer support process/ voice process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Skill - versant 4 and 5 candidates Candidates should be good in english spoken and written Preferred candidate profile Tata 1mg Customer Service Qualification:- Hsc To Any Graduate Skill set:- Good communication Versant 4 & 5 Salary:- 15000 Inhand for HSC Fresher 16000 Inhand for Graduate Fresher Shift Timing:- 8 Hours Shift For Male Candidates 7am to 12am Window For Female Candidates 6am to 7pm Window Week off:- Rotational off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp/Mail (number mentioned below) HR Niranjan:- 8180837031

We are Hiring for customer support, Technical support executive for voice/ chat for international BPO. only Work from office. salary: 27 K to 41 K CTC Qualification: UG/PG/Fresher/Good English shift: Rotational location: Jaipur/ Nagpur/Bhopal

Resolve the queries of the international customers over email. 1 year International Email Process Experience mandatory. Location - Andheri East, Mumbai First 3 months WFO after that WFH 24/7 shift Call HR on 8779897221 / 9820367730 / 9372513251 Required Candidate profile Resolve the queries of the international customers over email. 1 year International Email Process Experience mandatory. First 3 months WFO after that WFH Call HR on 9820367730/9372513251

HIRING FOR INTERNATIONAL CHAT PROCESS JOB description We are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound Chat processes. The successful candidate will be responsible for handling Dual Chats, addressing customer inquiries, and ensuring a positive customer experience. Role & responsibilities:- Resolving billing issues using query solving techniques and providing clear and concise information. questions about billing or services. Manage International inbound customer Chat with a focus on providing exceptional service and resolving inquiries. Listen actively to customer needs, concerns, and feedback, and respond appropriately. Accurately document customer interactions and update records in the CRM system. Collaborate with team members and other departments to resolve complex issues. Meet and exceed performance targets for Chat handling and customer satisfaction. Stay informed about company products, services, and policies to provide accurate information to customers **Requirements:** - Minimum of 1 year of experience in Dual chat within a customer service environment.- Strong problem-solving abilities and the ability to think on your feet.- Familiarity with CRM systems and Chat center software.- Ability to work in a fast-paced environment and handle high Chat volumes.- Customer-centric mindset with a commitment to delivering top-notch service. Preferred candidate profile Reviewing account information and answers. In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) Experience resolving customer issues in billing, Demonstrated communication skills. The clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situations with customers. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries. Perks and Benefits Perks and benefits Cab Facility both ways [ Pick up and drop within Transport radius] Immense Growth Opportunities Salary Grid- EXP CTC & IN HAND 12 Months to 17 Months 3.8 LPA 18 Months to 23 Months 4.10 LPA 24 Months AND Above 4.3 LPA NOTE- IMMEDIATE JOINERS

1 To 3 years of experience Any graduate (preferred: Computer Science or related background). Good communication skills (English, regional languages preferred). Ability to work in night/rotational shifts. Send your resume mohanrajk@desicrew.in

Role & responsibilities: : Provide Voice support/ non-Voice support to International Clients. Handling Customer Queries Delivering excellent customer service Adhering to communication standards Problem Solving Preferred candidate profile : Resource should have Excellent Communication Skills Resource should be flexible to work in night shifts. Freshers/Experienced both are eligible. Graduates/Undergraduates are eligible to apply (NO PURSUING CANDIDATES) Immediate Joiners required Seniority Level : Entry Level Perks and benefits : Transportation Facility Medical Health Insurance Permanent Position No Bonds or Agreements Direct payroll On the job training

Hiring: LMS Support Consultant Ads Email / Vendor Onboarding Location:Bangalore Max CTC: Up to 6 LPA Call & Book Interview Slots: 9742630123 / 9380300644 /8884777961 Immediate Joiners Only About the Role We are looking for a Marketing Consultant to join the LinkedIn Marketing Solutions (LMS) Support Team , helping clients maximize the performance of their advertising campaigns. This is an exciting opportunity to work in the fast-growing world of digital advertising and marketing solutions . Key Responsibilities Provide support to advertisers through email, chat, and phone . Troubleshoot campaign performance issues and suggest improvements. Deliver technical support solutions and escalate to Tier 2 when needed. Assist advertisers with marketing concepts (purchasing funnel, AB testing, ROAS, etc.). Develop a deep understanding of LMS products and digital advertising trends. Collaborate with teams for smooth process execution and new product rollouts. Create exceptional client experiences by aligning solutions with advertiser goals. Required Skills & Qualifications Bachelors degree (B.A/B.com/BBA) or equivalent experience. 1+ year experience in customer service, advertising operations, marketing strategy, or account management (digital/ads support). Basic to intermediate understanding of: Advertising concepts & terminologies Marketing mix, purchasing funnel, AB testing, ROAS Customer journey of a marketer Excellent communication skills (written & verbal). Experience with online advertising platforms (PPC, content marketing, search ads). Strong data analysis & MS Office (Excel, PowerPoint, Outlook) skills. Flexible to work in rotational shifts (early morning, afternoon, weekends). Preferred Skills Experience in cross-functional collaboration and coaching. Knowledge of CRM tools and supporting new product launches. Strong leadership qualities and adaptability to fast-paced environments. Call Now & Book Your Interview Slot: 9742630123 / 9380300644 /8884777961 /7829336034 Immediate joiners only. Don’t miss out!

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR 5 DAYS WORKING + FREE CABS + SALARY UP TO 4.50 LPA + INCENTIVES. Call HR Mansi TO Schedule Your Interview @ 9257030238 Call HR Chanchal To Schedule Your Interview @ 8109390483 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Fixed Variables Monthly Incentive Free Cabs 15 Day Accommodation Up to 10K Relocation Bonus Call HR Mansi TO Schedule Your Interview @ 9257030238 Call HR Chanchal To Schedule Your Interview @ 8109390483 Drop your Resume # mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

a as Walk-In Drive International Voice Process Company: Tech Mahindra Location: Work from Office Hi-Tech City, Hyderabad Position: International Voice Support Eligibility: Minimum 6 months International Voice Experience (Mandatory) Education: Graduate / Undergraduate (any stream) Salary & Benefits: Up to 4.7 LPA (Based on Experience & Skills) 20,000 Loyalty Bonus Performance-Based Incentives Two-Way Cab Facility Medical Benefits Excellent Incentive Structure Shifts: Rotational (including night shifts) Role Responsibilities: Handle international customer queries & complaints via voice support Provide accurate information & resolutions in a timely manner Maintain proper records of customer interactions Coordinate with internal teams for escalations Walk-In Drive Details: Please mention Dilleshrao As reference Monday to Friday 10:00 AM 2:00 PM Campus Marg, 4th Floor, Flat No. 405, Aditya Trade Center, Ameerpet, Hyderabad Carry your updated resume & Aadhar card Interested candidates can also share details & resume via WhatsApp: 9700880567 Regards Dillesh Rao

Job Title: Program Manger Employment Type: Contract (6 Months) Experience Required: 4+ Years Location: Noida Work Mode: 100% Work from Office (No remote option) Shift Timings: Rotational Shifts (24x7), Rotational/Split Week Offs Job Description Planning, developing and managing the quality and productivity of Productionteams Coordinating site wide issues with the SDM/ SDL/Associate Director Aligning with key business partners to serve customers Fostering/maintaining a collaborative relationship with internal and external customers to ensure satisfaction and profitability Working with business partners to identify ways to improve business processes Assisting in building, reviewing and adhering to the annual business plan Controlling expenses and increasing profitability via productivity and quality gains Working with the Supervisors and teams to ensure performance commitments are met and ensure teams are meeting production and quality metrics Ensuring the Production Team and Supervisors continually improve their performance and meets Service Level Agreements/Performance Guarantee goals Reviewing work results of the team and their pattern of handling pharmacy benefits and plans Negotiating solutions, resolving conflicts and anticipating/handling critical situations Developing, motivating and retaining employees and challenging theteam to set ambitious goals Providing regular performance feedback and givingfrequent formal and informal coaching sessions Reconciling daily volumes received with completed and resolve any discrepancies Reviewing Quality Reports and identifying Training Gaps and getting the team trained on the same. Analyzing the quality reports to identifying gaps in the SOP and getting the same updated into the SOPs for effective delivery of output. Should be able to manage attrition,EWS and shrinkage. 365 days 24*7 process No Indian Holiday Eligibility Criteria Must be a Graduate Min of 4 years experience in Team Handling Minimum of 2 year if experience of international Voice and Chat process Excellent Interpersonal skills. Strong Proficiency in MS Office Sound Reporting/ MIS Skills Exposure to all the facets of Operation Management Excellent communication skills, relationship building and interpersonal skills Has been involved in extensive client interaction Strong Exposure to People management, Performance Management and Client Management. Well averse with Process metrics Should be from US Healthcare industry Healthcare Experience would have an extra advantage Open to Night Shifts.

MASS HIRING FOR GRADUATE FRESHER FOR NON VOICE CHAT SUPPORT EXECUTIVE SALARY UP TO 3.60 LPA + INCENTIVES + FREE CABS LOCATION (JAIPUR). Call HR Suhani TO Schedule Your Interview @ 9257048579 Call HR Twinkle TO Schedule Your Interview @ 9257048583 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding services to Vendor, through direct interaction with Vendor and advisors via email and Chat. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive Up to 6 K Free Cabs Pick & Drop Relocation Bonus Up to 10 K 15 Days Accommodation Call HR Suhani TO Schedule Your Interview @ 9257048579 Call HR Twinkle TO Schedule Your Interview @ 9257048583 Drop your Resume # mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

Job Opening: Phone Banking Officer (Bank Payroll) Location: Turbhe / Thane / Vashi/Airoli Shift: Day Shift | Work from Office Salary: Up to 3 LPA Process: Inbound / Outbound Graduates (Freshers can apply) Call 7738521154 Ekta www.hyfly.in Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9773553319 Simran 9082104424 Sanika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Job Title: Chat Support Executive AEP (Annual Enrolment Period) Employment Type: Contract (6 Months) Experience Required: 6 Months to 3 Years Location: Noida & Gurugram. Work Mode: 100% Work from Office (No remote option) Shift Timings: Rotational Shifts (24x7), Rotational/Split Week Offs Job Summary: We are looking for dynamic and detail-oriented Chat Support Executives to join our team for the Annual Enrollment Period (AEP) support process. The selected candidates will be responsible for providing high-quality support to M&R and M&R DSNP members through chat-based interactions . Strong communication skills, fast typing speed, and comfort with technology are essential for success in this role. Key Responsibilities: Provide real-time assistance to consumers via chat during the AEP period. Maintain a positive and professional tone to ensure superior customer experience. Resolve member queries efficiently while managing multiple conversations simultaneously. Utilize digital tools and resources to provide accurate information and support. Must-Have Skills: Excellent Written Communication: Clear, concise, and engaging chat responses. Typing Speed: Minimum of 35 words per minute (WPM). Multi-tasking: Ability to manage chat, search resources, and respond simultaneously. Tech-Savvy: Comfortable using internal tools, apps, websites, and SMS platforms. Analytical Thinking: Ability to interpret unclear queries and ask clarifying questions. Flexibility: Comfortable with ongoing changes and process improvements. Good to Have: Familiarity with healthcare/insurance domains (e.g., claims, benefits, providers, pharmacy). Previous experience working in a highly automated or CRM-based support environment. Interview Process: Typing Test – Minimum 35 WPM CAT Assessment – Mock chat with minimum qualifying score of 2.2 Face-to-Face Interview: Mandatory.

Handling Customer queries over phone calls International BPO Voice/Non voice Process Day/Night shift 5/6 days working Rotational shift including night(24*7) Location- Malad West Need candidates in hiring zone Contact/Whatsapp - HR Neha 89237 07570 Required Candidate profile Graduate/HSC candidate Fresher/Experience candidate Immediate joiners Communication skills Comfortable with rotational/night shifts Perks and benefits Virtual interview Cab facility Incentives+ bonus

Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. shift: Rotational salary: 27 K to 41 K CTC Qualification: UG/PG/ Fresher Excellent English communication. location: Jaipur/ Jharkhand/Lucknow

Hiring for Content moderation for Nepali Candidate should know how to read and speak Nepali language UG/Grad with 1yr of any customer service exp. Salary upto 29k in hand 24/7 shifts, roster off 5days working cab Call & WhatsApp Lakshita 8595954721 Required Candidate profile Candidate should be able to speak and read Nepali language Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner. Perks and benefits Both side cab Facility PF/ESI

Min. 6 months of any customer service experience Freshers can apply too 5 days working Grads only Rotational shifts and offs Both side cabs Loc: Gurgaon Salary: Freshers:17 k in hand | 21 k CTC Exp:21k in hand | 25K CTC

We are looking for a ExpirenceTechnical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Job Location: Bangalore- Work From Office Pick and Drop @ door for Candidates in Bangalore Weekly 5 days working Responsibilities - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue - Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged - Prioritize and manage several open issues at one time - Follow up with clients to ensure their IT systems are fully functional after troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain jovial relationships with clients Requirements and skills - Proven work experience as a Technical Support EngineerIT Help Desk Technician or similar role - Hands-on experience with Windows/Linux/Mac OS environments - Good understanding of computer systems, mobile devices and other tech products - Ability to diagnose and troubleshoot basic technical issues - Familiarity with remote desktop applications and help desk software (eg. Zendesk) - Excellent problem-solving and communication skills - Ability to provide step-by-step technical help, both written and verbal - BS degree in Information Technology, Computer Science or relevant field - Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus Keywords Customer Support,Chat Support,Email Support,Voice Support,Customer Service,Technical Support*Mandatory Key Skills Customer Support,Chat Support,Email Support,Voice Support,Customer Service,Technical Support*

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Somya - 9694462811 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can call/WhatsApp HR Anju - 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Graduate/Undergraduate Work From Office Only 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp HR Kanishka - 6377726491 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can Apply Call/whatsapp HR Manvi - 7017971683 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Call/WhatsApp - 9147047911, 9147047910, 9007152957 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs