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0.0 - 2.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Job Overview: We are hiring experienced International Customer Support Executives to handle customer queries via chat & email for a global client. The ideal candidate will have prior experience in international chat & email support, excellent communication skills, and a customer-first attitude. Key Responsibilities: Handle customer queries and issues via live chats & emails in a professional and timely manner. Provide accurate, valid, and complete information by using the right tools and resources. Maintain customer satisfaction by providing excellent service and support. Escalate unresolved issues to the appropriate internal teams. Meet individual and team performance targets and KPIs. Work collaboratively in a team environment with flexibility to adapt to different shifts. Requirements: Minimum 6 months of experience in an international customer support. Excellent written English communication skills. Ability to multitask and manage multiple chats conversations simultaneously. Strong problem-solving skills and attention to detail. Reliable internet connection and a quiet working environment for remote work. Must be based in Hyderabad, India

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0.0 - 5.0 years

2 - 2 Lacs

Mohali, Chandigarh, Panchkula

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Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

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1.0 - 4.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNCNote : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: Deepa-9380300644/Chethana-7829336034 If not reachable, for further clarification you can drop your resume in WhatsApp to the number mentioned. Designation: Sr. Associate Location: BangaloreCTC: Upto 5.5LPAProcess: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners onlyRequired Candidate profile* Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory.*Only Customer Service Experience.* International Voice Background preferred.Perks and Benefits *Both Ways Cab Provided.*incentives*insurance Regards, Deepa - 9380300644 Preferred candidate profile

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1.0 - 6.0 years

3 - 4 Lacs

Gurgaon/Gurugram

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Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Min 1+yr Exp in Int.Customer service voice salary - 37k in hand viraj@8294897343 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP

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0.0 - 3.0 years

3 - 6 Lacs

Hyderabad, Bengaluru

Work from Office

We have immediate openings for freshers. Candidates must have good communication skills. Any graduates can apply. Interested candidates Please share your Cv’S on whatsapp on 9573241386 or call Sravan Hr

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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7.0 - 12.0 years

14 - 18 Lacs

Kolkata, Bengaluru, Mumbai (All Areas)

Work from Office

Send resume: Raveena@wissenpro.com | Call: 70320 46318 We're Hiring: Operations Managers Voice & Chat (Contact Center) Lead and optimize customer support operations across voice and chat in a fast-paced BPO environment. Key Responsibilities: Manage day-to-day contact center operations. Drive service levels, quality, and team productivity. Monitor KPIs and ensure process compliance. Coach teams to meet and exceed performance targets. Collaborate across departments for smooth operations. Qualifications: Graduate (MBA preferred). 1+ year in contact center operations leadership. Strong team management, analytical, and communication skills. Familiar with CRM tools and call center tech.

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1.0 - 5.0 years

4 - 5 Lacs

Hyderabad

Remote

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!

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1.0 - 6.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

Work from Office

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606523804 / 9606553812 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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0.0 - 5.0 years

2 - 5 Lacs

Faridabad, Gurugram, Delhi / NCR

Work from Office

TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE & CHAT PROCESSES. No of Positions: 280 Salary: 16K to 33K in hand + Incentives + Both side cabs & Other allowances (May vary depends on Current/ previous salary) Experience : Freshers and customer support experienced candidates can apply. Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Senior HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

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1.0 - 6.0 years

3 - 5 Lacs

Mumbai, Pune

Work from Office

Hiring for Customer Support Must have 6 months of experience in customer support. Must be graduate. Excellent English Communication Location: Pune Salary: 3.5 LPA to 4.8 LPA Both side cab facility 5 days working & rotational off Call & WhatsApp: HR Ganesh ( 92140 95763 )

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1.0 - 4.0 years

3 - 6 Lacs

Pune

Work from Office

Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 6.0 years

3 - 5 Lacs

Chennai

Work from Office

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift ( both way cab ) Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate (Degree Certificate Mandatory) • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat. Whatsapp Your CV / Resume to HR Rubini - 8825490116

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0.0 - 3.0 years

1 - 4 Lacs

Gurugram

Work from Office

Hiring for international customer support Hiring for voice / non voice /blended Both side cab facility or allowance will be there 5days working 2 days off Mode of interview will be virtual Whatsapp : 8171977912 for more info Office cab/shuttle Annual bonus Provident fund

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Nishant - 9772894333 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 4 Lacs

Kota, Ajmer, Jaipur

Work from Office

Resolving customer query over chat or voice Salary upto 4LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 5.0 years

3 - 5 Lacs

Ranchi, Ahmedabad, Jaipur

Work from Office

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Jyoti- 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

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0.0 - 3.0 years

2 - 3 Lacs

Chennai

Work from Office

Walk-in drive for International Chat Support - Telecom (0-3 years) Walk-in: 24th Jun - 26th Jun (12:30 PM - 4:30 PM) Prodapt Solutions Module 1, Tower 1 ( 3rd Floor ), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Role & responsibilities Customer Support: - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Process Adherence: - Follow established procedures and guidelines to ensure compliance with company standards and policies. - Accurately document customer interactions and maintain records in the CRM system. - Collaboration: - Work closely with team members and other departments to ensure a seamless customer experience. - Participate in daily meetings and training sessions to enhance skills and knowledge. - Performance Metrics: - Achieve individual and team performance metrics, including NPS and sales targets. - Contribute to ongoing improvement initiatives by providing feedback on processes and customer interactions. Preferred candidate profile Previous experience in a customer service or chat support role, preferably in the telecom industry. - Experience Telecom, Internet, Broadband Services, Anti-virus Product Support, Troubleshooting Router - Switches with International Chat experience are preferred. - Skills: - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficient in using CRM software and other relevant tools. Flexibility: Willing to work in night shift. (2 Way Cab & Shift allowance will be provided) Must have good communication skills. Flexible to work from office (5 days) The candidates should not have any Backlogs (arrears). Interview Process: HR Screening Typing Assessment ( WPM Test Desired score 35 WPM) English Grammar EF SET Test ( 15 min test Desired score 70) L1 with Team Lead L2 with Manager Note: please carry your updated resume and Govt. Id proof and copy of this job posting/Email, 2025 passed out with marksheets & final sem results cleared candidates can apply (Nil Arrears).

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0.0 years

2 - 3 Lacs

Gurugram

Work from Office

Hiring for International Chat Process + Upselling Grad Fresher Salary- 20k in hand Rotational offs/shifts Incentives on upselling One side cab/ travel allowances Gurgaon Divya- 9910810424 Alok-9810964095 Vishu-9810359162 Shradha-9810359155 Perks and benefits MIV upto 3500 Travel allowances upto 4k Incentives

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0.0 - 5.0 years

2 - 3 Lacs

Hyderabad

Work from Office

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 2 to 3 chats simultaneously with efficiency and accuracy Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 35 WMP with good accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms without hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates may walk in to the location mentioned above with a hard copy of their resume and Aadhar card. Mode of Interview - Face to Face Time: 11:30 AM Walk -in on -22nd June (Sunday) Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )

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0.0 - 5.0 years

0 - 2 Lacs

Noida

Work from Office

Customer Support Executive Qualification:* 12th Pass Experience* : Freshers are welcome Communication* : Good English communication skills 15,000 (in-hand) for HSC freshers 16,000 (in-hand) for graduates

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0.0 - 2.0 years

2 - 3 Lacs

Noida, Gurugram

Work from Office

Hi Jobseeker, We are hiring for CHAT SUPPORT EXECUTIVES ! GRADUATE AND UNDERGRADUATE BOTH CAN APPLY Position - Chat Support Salary- up to 3.5 LPA 5.5 working days and rotational off Key Responsibilities: Handle inbound and outbound chat inquiries in a professional manner. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively . Required Qualifications and Skills: Any Graduate/undergraduate can apply Excellent verbal and written communication skills in English. Strong problem-solving abilities with a customer-centric mindset. Flexibility to work in different shifts. Interested candidates can apply or contact on 9250024048 (Nandini) Regards, Nandini 9250024048 HR Executive Shiningstars ITPL

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1.0 - 6.0 years

2 - 4 Lacs

Gurugram

Work from Office

Profile: Blended Process (Chat process) Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience Interview Rounds: 1. HR Round 2. Ops Round 3. Versant Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY

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0.0 - 2.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Job Title: Customer Care Executive Salary: 15,000 – 30,000/month Location: NOIDA/ Gurgaon Qualification: Undergraduate/ Graduate Experience: 0–2 years Skills: Good communication & typing skills AKANKSHA(HR) CONTACT NUMBER:9518409153

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