5493 Chat Support Jobs - Page 33

You have an exciting opportunity to join our team as a Telecom Customer Support Executive. As a part of our organization, you will play a crucial role in handling customer grievances and solving queries with your excellent communication skills and customer-centric approach. Your ability to work independently, build strong work relationships, and maintain customer satisfaction will be key to your success in this role. As a Telecom Customer Support Executive, you will need to think independently, make decisions under pressure, and collaborate effectively with your team members. Your eagerness to learn, implement innovative ideas, and solve problems efficiently will set you apart in this dynamic work environment. Proficiency in MS Excel and strong organizational skills are essential to excel in this position. Your responsibilities will include handling customer grievances, resolving queries, and ensuring high levels of customer satisfaction. By leveraging your strong interpersonal skills, decision-making abilities, and time-management skills, you will contribute to the overall success of our customer support team. About Workassist: Workassist is an online recruitment and employment solution platform based in Lucknow, India. We specialize in connecting job seekers with the best opportunities in various industries. With a vast network of recruiters, we help employers find talented individuals across sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. At Workassist, we are committed to providing a seamless job search experience for job seekers worldwide. Our platform leverages technology to match job seekers with the right employers, ensuring a mutually beneficial partnership. If you are ready to embrace a new challenge, work in a great environment, and elevate your career to the next level, we encourage you to apply today. Exciting opportunities await you at Workassist! Visit our website for more information: https://bit.ly/3QBfBU2. Join us and be a part of our dynamic team. Your future success starts here!,

As a Customer Support Executive based in Noida, your primary responsibilities will include handling customer inquiries via chat and calls, providing assistance and support to customers regarding their queries and concerns, and maintaining accurate records of customer interactions. Additionally, you will be required to possess excellent voice communication skills in English, as well as the ability to work from the office. This role is open to both freshers and experienced candidates who hold a UG/Graduate qualification. The job offers a 5-day working week, pick up and drop facilities, and immediate joining availability. Other job titles that are also being considered for this position include Customer Care Executive, Customer Support Assistant, Customer Support Specialist, Chat Support Executive, and more. In terms of benefits, the job offers food provisions, health insurance, and Provident Fund. The work schedule will involve rotational shifts, and there is a performance bonus incentive in place. The preferred education level for this position is a Bachelor's degree, and fluency in English is essential. If you require further information, feel free to contact us at 8968568209. This is a full-time, permanent position suitable for freshers. Please note that the work location is in person. For more details, you can directly contact the employer at +91 8968568209.,

Exclusive Walk-In Drive International Chat Support Company: Top Multinational Company Location: Work from Office Hi-Tech City, Hyderabad Positions: International Chat Support Experience: Preferred: Minimum 12 months international chat experience Education: Graduate or Undergraduate / 10+2 (any stream) Salary & Benefits: Chat: Up to 4.5 LPA (Based on Experience & Skills) 20,000 Loyalty Bonus Performance-Based Incentives Two-Way Cab Facility Medical Benefits Excellent Incentive Structure Shifts: Rotational (Including Night Shifts) Role Responsibilities: Handle international customer queries & complaints via voice or chat channels Provide accurate information & resolutions in a timely manner Maintain accurate records of interactions Coordinate with internal teams for escalations Exclusive Walk-In Drive Details: 2nd to 6th September 2025 10:00 AM 4:00 PM Campus Marg, 4th Floor, Flat No. 405, Aditya Trade Center, Ameerpet, Hyderabad Please carry your updated resume & Aadhar card DO mention NEHA on top of the resume.

Hiring for International Customer Support(Non Voice) Location : Ahmedabad WALK-IN DRIVE: 01/09/2025 Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC Fluent English is required

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided interested candidate can call / whatsapp on HR Arpit - 9680618449 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR ANAYANA - 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Minimum 1 year Experience Required 5 Days working Rotational Shifts Cabs provided Interested candidates can apply for HR call HR SEJAL- 7357343383 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR RIYA - 8000654400 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR SONIYA- 9694462811 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

International Customer Support(Non Voice) Job Location : Ahmedabad Interview Location: Guwahati (walk-in drive:10th September 2025) Rotational Shift Fresher(26k CTC) and experience can apply Salary Upto 36KCTC Fluent English is required

Graduate/Ug Min 1yr exp in International chat process Good Communication skills 5 Days working Both side cab Us shift Salary Upto-5.5 LPA Immediate Joiners Location-Gurugram Contact-9220771924 Akanksha Required Candidate profile 40-45wpm typing speed required and 95% accuracy, Immediate joiners only, Grad/ undergrad both can apply, Excellent communication skills required. Good Communication

Company description - AIonOS, a joint venture between InterGlobe and Assago. This partnership is set to transform the AI landscape globally. AIonOS, an AI business venture, is where innovation meets human ingenuity to bring forth a future of precision and purpose in all decisions businesses make. Bringing in a paradigm shift in the way enterprises run in conjunction with AI, AIonOS will transform businesses into AI-native enterprises by creating a seamless ecosystem of infrastructure, data, and AI to unlock new levels of productivity and profitability. Candidate Eligibility Criteria * Education : Graduation * Experience : Minimum 6 months in a travel-based BPO environment(Preferred) * Skill Set: B2 level communication * Process Type : Chat Process * Shifts : 24x7 rotational (Candidates must be comfortable with night shifts) * Week Offs : Rotational * Cab Facility : One-sided cab during odd hours (window: 7 PM 6 AM) Reach me out - harpreet.kaur@nlbtech.in

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 5 LPA + MONTHLY INCENTIVES UP TO 6 THOUSAND. Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive Free Cabs 15 Day Accommodation Relocation Bonus 10K Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

Dear Candidates, Greetings from Teleperformance!!! Job description Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Requirements: Minimum 1 Year experience in Customer Support either, Voice/ Non -Voice with excellent communication skills. Handle international calls from clients across various time zones (US/UK) Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns. Graduation Mandatory. Looking for Immediate Joiners. 5 days rotational shift with 2 days rotational week off. Job Location: Ambattur. Salary Up to: 4 LPA Interested candidates Please Walk in directly with your updated and Mention Milan HR on top of your resume.

Non Voice Any Graduation & above Minimum 1 year of experience in Email or Chat Mandatory Salary: 3 LPA English & Hindi Day Shifts Location -Pocharam Mindspace 2-way cab transportation up to 35 KM radius Nodal point pic & drop for Pocharam location Required Candidate profile Any graduate with one year of experience in Email & Chat Ready to work for 6 days in a week 6 Days Working, 1 rotational week off

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL # HIRING FOR PART TIME JOB # CHAT PROCESS SO ANYBODY WHO IS LOOKING FOR PART TIME JOB THAT TO IN CHAT PROCESS CAN APPLY. LOCATION- NOIDA 62 PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- Upto 14K CTC SHIFTS- 9AM TO 2PM AND 6PM TO 11PM WORKING DAYS- 6 CABS FACILITY IN ODD HOURS MAX AGE- 35 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 62 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #bankingprocess #chatprocess #blendedprocess #jobs2025 #bpocalling ,

Handle incoming customer queries via email and live chat . Provide accurate information on banking, services, transactions, accounts, and digital channels. Resolve customer issues such as account access, transaction clarifications, payment inquiries. Required Candidate profile Excellent written communication skills with strong grammar. Ability to manage multiple chats/emails simultaneously with attention. Strong customer service orientation with empathy and patience.

Greetings from Sutherland! Role & responsibilities: We are hiring for Customer Support International Non-Voice Process. We are looking for freshers/ Experienced who want to build their careers in the customer service domain by having excellent communication and written skills. NOTE: Must have Excellent Verbal and Written Communication skills in English - Looking for an Immediate Joiner. Job Role: Customer Support Associate Interview Mode : F2F Preferred candidate profile: Excellent communication skills and written skills. The candidate's prime role will be assisting customers through emails. Candidates who are in Mumbai / Navi Mumbai Location. Required only immediate joiners and somebody who are within 25KM radius of distance. Looking for Freshers and 1-2 years of experience. Highest Qualification: + 2 / Diploma for 3 years/ Graduates in any stream with no current backlogs. Shift time - Rotational Shift It is Work from Office! Note: Interested Candidates can come for a walk-in for Interview and Mention "HR Vijeta" on the top of your resume and also call on 7028312315 Note: Looking for immediate joiners. Location -Sutherland Global Services, 5th Floor, Liberty tower, Reliable park, Airoli, Navi Mumbai Please Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile ( ATLEAST 1 YEAR INT EXP MENDAT) Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Loyalty Bonus Incentives For Any Further Query & for Active Response share me your updated CV over WhatsApp :- Aditya Choudhary (HR)- 8920936468 (Share CV on Whatsapp No Calls)(aditya.choudhary1@techmahindra.com)

Hiring for Email Process – MGL (Mahanagar Gas Ltd) -Position: Email Support -Requirement: Excellent English communication skills -Qualification:- Graduate Freshers – 16,000 (Take Home) HSC + 1 Year Email Experience – 18,000 (Take Home) Required Candidate profile Location:- Majiwada Thane (w)- 400607 Qualification:- HSC Pass (With 1 year Exp Mandatory) For more information or to apply, contact: HR Sonali – 9822197285 Perks and benefits Attractive take-home salary !

Respond to customer inquiries and issues via phone, email, or chat. Provide timely and accurate solutions to technical problems. Diagnose and resolve hardware, software, and networking issues. Guide customers through step-by-step solutions. There will be travelling Temporary 2 months Qualification- BE, B tech in computer science diploma msc computer science

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 8th September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 8-September-2025 (Monday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 5th September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 5-September-2025 (Friday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 5th September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 5-September-2025 (Friday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for the role of Process Associate, Content Moderation roles|| Work location: Hyderabad on 3rd September 2025 **Work location would be HYDERABAD (ONLY WORK FROM OFFICE) Drive Date: 3-September-2025 (Wednesday) Drive timings: 11:00 AM - 2:00 PM MS Teams Meeting ID: 435 941 730 5134 MS Teams meeting passcode: cF28DQ9c Location: Hyderabad (Work from office) Experience: 0-3 years (previous exp. in customer service domain is required) Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.