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1.0 - 5.0 years
1 - 3 Lacs
new delhi, pune, mumbai (all areas)
Work from Office
Greetings from Reliance Jio, Are you a great communicator with a passion for helping people? Here's your opportunity to join a Social Media Process. WORK FROM HOME Hiring is open for Pune, Mumbai & Delhi only.. Role- Customer Service Executive Eligibility Criteria: Excellent English communication skills (verbal/written) required. Applicant must have minimum 1 year of Customer Service Experience.(International BPO) mandatory Should have good understanding knowledge about Social Media Platform (X/LinkedIn/Instagram) Candidate must be comfortable with Rotational shifts 6 days working and 1 rotational week off. Looking forward for an immediate joiner Salary - 4lpa LPA (Negotiable) Interested candidate can share their resume at Sapna.patwa@ril.com. Kindly Note : Candidates with 1year of International Bpo experience is required and its mandatory. Thanks & Regards, HR Sapna 7021647972
Posted 1 week ago
0.0 - 4.0 years
4 - 5 Lacs
pune
Work from Office
Job Title: Customer Services Agent - Live Chat Reports to: Team Leader, Work Location: Pune, India Employment Type: Full Time 100% Work from Office Shift Pattern Rotational (24X7) Work Pattern Working Window Number of Hours 9.5 Hours Job Purpose Summary Within the role of Customer Services Advisor, you will be tasked with delivering high-quality customer-centric solutions and being vocal about providing insights on what does not work for customers. You will have an opportunity to deal with a moment of truth and it will be up to you how well you do to turn it into a moment of delight. Were a hard-working bunch and have an open culture to help you fulfil your potential. You will need to work within a lively, fast-paced customer service environment and demonstrate that you are able to delight our customers. You will be responsible for taking live chats from customers calling in relation to their bills, products, and services. Getting down to some specifics what your day-to-day will look like You will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, troubleshooting, and complaints) using the live chat channel. You will be responsible for creating Upsell/cross-sell opportunities while assisting inbound chats using the live chat channel Take complete responsibility for providing accurate and relevant information and resolving customers queries on the first contact. Take end-to-end ownership of the customers issue and follow through on commitments. Listen actively, understand, and assess issues from customers, then communicate in a calm, clear, simple, and personal way. Use simple language, which is clearly understood by the customer. Adhere to work schedule & thereby contributing to operational efficiencies. Meet & maintain work ethics in congruence with organizational compliance. Deliver consistently, maintaining warm & professional relationships. Delivery on efficiency & commercial targets Contribute to business profitability through various up-sell / cross-sell initiatives. As you become more experienced in the role, you will benefit from further key skill set development within the organisation, which in turn will allow you the flexibility and experience to offer support and assistance in response to business requirements beyond just the customer relations department. Skills & Competency Requirement Excellent communication skills, written and verbal Listening skills - being attentive, patient, and listening without interrupting Objection handling skills - Ability to think of possible alternatives for a situation and anticipate potential obstacles Being persuasive and diligent Achievement Orientation. Takes responsibility and stays focused on self-performance Ability to work within a team and build relationships with customers and team members Listens and responds appropriately to other team members ideas Problem-Solving Skills. Build a logical approach to address problems. Basic levels of computer proficiency Working knowledge of MS Office applications like Word & Excel Experience of working in live chat processes or customer services, or the Telecoms industry (Mandatory) Experience with Upselling / Proactive Sales on live chat (Mandatory) Requirement: Experience: 6 months to 18 months Qualification: Undergrad & Graduate Location: Hinjewadi, Pune
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
guwahati
Work from Office
Resolving customer query over chat Salary upto 5LPA Fresher & Experience both welcome Ready to relocate to Ahmedabad 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Devanshi - 9602528641 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility
Posted 1 week ago
0.0 years
0 - 3 Lacs
guwahati, ahmedabad
Work from Office
Salary : 26k to 36k + Incentives *Must be ready to relocate to Ahmedabad *Must be willing to work in rotational shifts *Travel reimbursement will be provided (process with the first salary) **Interested candidate can share resume on : 6356479481**
Posted 1 week ago
1.0 - 6.0 years
1 - 3 Lacs
bengaluru
Work from Office
Key Responsibilities: Handle multiple live chat conversations simultaneously with speed, accuracy, and professionalism. Assist international customers with inquiries related to products, services, billing, technical support, or account issues . Troubleshoot and resolve customer concerns effectively, following standard operating procedures. Ensure adherence to data privacy and compliance standards at all times. Maintain detailed and accurate records of interactions using internal tools/CRMs. Meet and exceed KPIs related to response time, quality, and customer satisfaction (CSAT). Mandatory Requirements: Minimum 1 year of experience in an international chat process (non-voice). Excellent written English communication skills with strong grammar and typing speed (35+ WPM with high accuracy). Flexibility to work in night shifts and rotational schedules . Ability to multi-task , work independently, and think on your feet in high-pressure situations. Comfortable navigating multiple systems, CRMs, and support platforms. Minimum education: Graduate or equivalent (Commerce/Business background preferred). B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 week ago
1.0 - 6.0 years
2 - 5 Lacs
new delhi, faridabad, gurugram
Work from Office
Graduate/Ug Min 1yr exp in International Voice/Chat process Salary for Chat Upto-5.5 LPA Salary for Voice 6.5 LPA Good Communication skills 5 Days working Both side cab Us shift Immediate Joiners Location-Gurugram Contact-8800967949/Shristi Required Candidate profile 40-45wpm typing speed required and 95% accuracy, Immediate joiners only, Grad/ undergrad both can apply, Excellent communication skills required. Good Communication
Posted 1 week ago
1.0 - 6.0 years
0 - 3 Lacs
bengaluru
Work from Office
Key Responsibilities: Handle multiple chat conversations with international customers regarding banking products, services, and account-related queries. Provide accurate information and resolve customer issues in real-time. Assist customers with transactions, account updates, online banking issues, and other general inquiries. Follow security protocols and ensure confidentiality of customer data at all times. Escalate complex or high-risk issues to appropriate departments when necessary. Maintain detailed and accurate records of customer interactions in the CRM system. Meet or exceed productivity, quality, and customer satisfaction targets. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 week ago
1.0 - 3.0 years
0 - 3 Lacs
noida, greater noida
Work from Office
We are looking for an experienced customer support associate(non-voice process) for Noida Location. Shift time- 24/7(Rotational) Working Days- 5 Days Cab facility available for odd hours Experience required- Min 6 months in Customer Support (Non-Voice or blended) Gursimran 9310182789
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
gurgaon/gurugram, delhi / ncr
Work from Office
Queries related to digital marketing ad's over the chats & calls process related to digital marketing Customer support 5 days working with rotational shift's and off's Graduate fresher/ug with 12 months BPO Exp salary - 37k in hand pooja 9942180221 Required Candidate profile Candidate should have strong verbal and written communications with minimum 12 months of international voice experience. UAN CHECK 24*7 shifts UG /above can apply Location: Gurugram Grad Fresher-30k Perks and benefits Both side cabs 5 days working incentives IJP
Posted 1 week ago
1.0 - 5.0 years
4 - 4 Lacs
noida, new delhi, gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support, Chat Process Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
madurai, chennai, bengaluru
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
vijayawada, visakhapatnam, hyderabad
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
gandhinagar, ahmedabad, jaipur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
kota, ajmer, jodhpur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
bhubaneswar, kolkata, ranchi
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
guwahati, shillong, dimapur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
gandhinagar, ahmedabad, jaipur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
new delhi, gurugram, greater noida
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
noida, gurugram, delhi / ncr
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
gandhinagar, ahmedabad, jaipur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Contact for More Info: HR Krishna - 9662539434 Job Description International Contact center (US Healthcare) Bengaluru location - Work From Office Location: Bangalore (Immediate Requirement) Job Type: Full-time Role: Customer Service International Voice Process/ Customer Contact center Shift: Night Shift (US Time Zones) Compensation: Freshers: 2,54,640 LPA + 70,360 VSA Experience : 3,20,000 LPA( Max) + 79,000 VSA ( 1 2 Years) Transport Facility: 2-Way Cab Provided Joining: Immediate Joiners Preferred Why Join Us? Opportunity to work in a Global healthcare process Attractive salary + Voice Skills Allowance+ Performance incentives+ Night Shift Allowance + Statutory Benefits. Medical Insurance & Performance rewards. 5 Day work week, Free Home Pick up & Drop ensuring safe travel. Strong career growth opportunities with learning & development programs. A collaborative, inclusive, and energetic work culture Hiring Now: International Chat Sales Process (Onsite) Location: Jaipur & Ahmedabad and Bangalore Position: Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Special Benefits for Outstation Candidates: 14-day hotel stay 10,000 relocation bonus (in 4th salary) 700 ticket reimbursement Contact for More Info: HR Krishna - 9662539434 Talent Acquaintance
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
You are being offered a position as a Customer Assistant (Voice) in an International Process within the Banking & Financial Services sector. The ideal candidate for this role should have a minimum of 1 year of experience, possess excellent English language skills at a B2 quality level, and hold a graduate degree. The interview process will be conducted in a virtual mode. The salary for this position includes a 30% hike from your previous Cost to Company (CTC), with the upper limit set at 5.5 LPA. You will be required to work 5 days a week on US shifts, with Saturdays and Sundays off. The working hours will span 9 hours, including a one-hour break, and transportation will be provided to candidates residing within the boundary limits of Ambattur, Chennai. As a Customer Assistant, your responsibilities will involve addressing customer queries and grievances promptly and effectively. You should have a good understanding of the BFSI industry and be comfortable handling inbound/outbound calls and emails to assist international clients. Issue resolution, product knowledge, and proficiency in Customer Relationship Management (CRM) systems are crucial aspects of this role. Additionally, you will need to adapt your communication style to meet the cultural expectations of international customers. Interested candidates who are immediate joiners can reach out to HR - Blessy Charles at 7200585293. This is a full-time, permanent position with benefits such as Provident Fund, yearly bonus, and the opportunity for career growth. If you have experience in an International voice process and meet the qualifications outlined above, we encourage you to apply for this role.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
As a proactive and results-driven professional based in Noida, you will be responsible for generating leads through various outreach methods, including cold calling. Your role will involve managing chat conversations, phone calls, and support tickets efficiently, with the primary goal of converting prospects into valuable business opportunities. Additionally, you will be tasked with addressing technical queries from clients and overseeing the international sales and support lifecycle. Your key responsibilities will include: - Generating leads through cold calling, emails, and other relevant channels. - Efficiently handling chat support, phone calls, and support tickets. - Converting potential leads into successful sales and business opportunities. - Addressing and resolving technical queries from clients and customers. - Managing the complete international sales and support lifecycle. To excel in this role, you must possess the following skills and qualifications: - Strong problem-solving and troubleshooting abilities. - Minimum of 1 year of relevant experience in a similar role. - Prior experience working with the international market. - Basic understanding of conflict resolution strategies. - Excellent technical and analytical skills. - Strong verbal and written communication skills. - Ability to work effectively both independently and as part of a team. - Willingness to commit to a 1-year service agreement. If you are ready to take on this exciting opportunity, please reach out to us at Plot No. 165, NSEZ, Noida (U.P.), India 201305. You can contact Neha at +91 9958180495 for further information or to express your interest in this position.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You should have 2-3 years of experience in a Chat, Email, or Phone Support environment. Your primary responsibility will be to resolve customer complaints and issues efficiently and effectively. In case of complex problems, you should escalate them to the appropriate department or personnel. Your duties will also include recording and documenting customer interactions and transactions. This involves capturing details of inquiries, complaints, comments, and actions taken. Additionally, you must follow up on customer interactions when necessary. It is important for you to recognize, document, and alert the management team of any trends observed in customer calls. Lastly, you should be comfortable working on a shift basis to ensure seamless customer support coverage.,
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
bengaluru
Work from Office
Job Description Are you ready to embark on an exciting career as a Customer Service Representative I? Look no further than Thermo Fisher Scientific Inc.! We are a world-class company known for our exceptional products and services. Join our team and be a part of our ambitious mission of enabling our customers to make the world healthier, cleaner, and safer. Perform high end order processing tasks for assigned regions using Oracle JD Edwards, SAP, BaaN, PRMS, Macola, AS400 and other applications used by the function Engage in activities to provide an enhanced customer experience Ensure adherence to company procedures, policies, and systems. Ensures that performance metrics / SLAs are met Adhere to daily turnaround time for orders as per set TAT guidelines Ensure adherence to all internal / external processes defined Proactively calls out issues that can potentially hamper the business processes Solves a range of straightforward problemsand analyzes possible solutions using standard procedures Other Requirements Preferably Bachelors degree (Arts, Science, Commerce, Business Administrations) 2-3years’ Hands on experience on Order Management Requires strong computer skills, including Microsoft office Display excellent verbal and written communication and social skills. Highly thorough and organized with excellent analytic and problem-solving abilities Able to multi-task, prioritize and handle time effectively Customer orientated and ability to adapt/respond to different types of tasks Flexible to work in Night Shifts As a Customer Service Representative-Order Management you will be represent our company well by being responsible, punctual, and Self-motivated.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You will be responsible for maintaining the highest quality standards in email and chat support processes as a Quality Analyst. Your role will involve monitoring, evaluating, and enhancing customer interactions through email and chat channels to ensure exceptional experiences and adherence to company guidelines. Your key responsibilities will include reviewing and assessing email and chat interactions for compliance with company policies, identifying areas for improvement in agent responses, providing constructive feedback to agents, collaborating with team leads and trainers on coaching strategies, analyzing quality reports to identify trends and recurring issues, presenting insights and recommendations for process enhancements, participating in calibration sessions to align on quality standards, suggesting process improvements for enhanced customer satisfaction and operational efficiency, ensuring agent compliance with legal and organizational requirements, and assisting in updating training materials to reflect quality benchmarks and best practices. To qualify for this role, you should have a Bachelor's degree or equivalent experience in a relevant field, along with at least 2 years of experience in a Quality Analyst role focusing on email and chat support. You should possess a strong understanding of email/chat platforms and CRM tools, familiarity with quality assurance frameworks and methodologies, proficiency in MS Office Suite and quality management tools, the ability to provide actionable insights and support agent development, attention to detail, accountability, a positive attitude, collaboration skills with cross-functional teams, self-motivation with a focus on continuous improvement. In addition to a challenging and rewarding work environment, you can look forward to enjoying perks and benefits such as an Annual Performance Bonus, Night Shift Allowance, Referral Hire Bonus, Health and Life Insurance coverage, IT Asset provision, a 5-day work week, 26 days of paid leave (excluding 8 public holidays), team fun activities, and quarterly team outings.,
Posted 2 weeks ago
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