3187 Chat Support Jobs - Page 32

Greetings !!! We Are Hiring For Email Support Executives Person Should Have Exp In Email Writing & Having Good Tying Speed Interview Mode: Face to Face No cab facilities provided Required Candidate profile Minimum Graduation Required Good Communication Skills Responding to email and client Queries Rotational Shift (day and night) 12 Hour Shift Call Hr Meghana - 9573394839

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Arpit- 9680618449 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can Call/Whatsapp HR Anju- 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Anayana- 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. What are we looking for Ability to establish strong client relationship Ability to manage multiple stakeholders Ability to meet deadlines Ability to perform under pressure Collaboration and interpersonal skills Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Mumbai

We are hiring for customer support for voice and non voice 5 days working 2 rotational week off undergraduate and graduate both can apply salary :- 19k to 29k + incentives HR Arti 9522754537

Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Noida location. Any Undergraduate/Graduate who has excellent communication in English can easily apply. Location - Noida,Sector - 62 Process - Chat Process Profile - Customer Service Executive Working - 5.5 days Shift - Rotational Shifts Salary - For Fresher - 18 k ctc For Experience - 23k ctc. 4k Quarterly bonus Roles and Responsibilities Handle customer queries through chat support, email support, and non-voice processes. Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteousness in all interactions with customers. Collaborate with team members to achieve process goals and objectives. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 0-4 years of experience in BPO industry or related field (preferably). Graduate fresher or experienced candidate from any stream except technical background. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts as per business needs. If you are interested can easily connect with me on mentioned number below -7355126736(Ishwari sonker). Thanks & Regards, Ishwari sonker Hr Executive ShiningstarsITPL

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Drive sales for cab bookings through effective communication and persuasion. Provide personalized assistance to customers in selecting the right cab services based on their preferences. Stay updated on industry trends and competitor offerings to provide informed recommendations to customers. Resolve customer queries and concerns promptly to enhance customer satisfaction. Utilize customer feedback to identify areas for improvement and contribute to product enhancement. Maintain accurate and organized records of sales activities and customer interactions. Handle customer issues promptly and find the best solutions, ensuring a seamless booking experience. Build and keep positive relationships with customers to enhance customer satisfaction and loyalty. Continuously update product knowledge and take part in training programs to enhance selling skills. Knowledge of the cab booking industry and trends. Excellent interpersonal skills for building and maintaining customer relationships. Strong problem-solving and decision-making abilities. Adaptability to a fast-paced and dynamic work environment. Proficiency in using sales tools and technology. Results-oriented with a focus on achieving sales goals. Key Success Factors for the Role Expectations from the Resource: To maximize our ongoing targets and enhance the overall efficiency of our sales process. Number of Leads Actioned/Agent/Day - 125 Number of Leads Connected/Agent/Day - 75 Number of Leads Converted/Agent/Day - 15 Average Transaction Value - 5000 USPs of MMT Cabs: Best price Guarantee: Refund of 5x the differential amount if an online players skua is listed at lower price than us. Double Guarantee: 2x refund in case of non-fulfillment. 24*7 dedicated customer support. Audited Cabs, Trained Drivers. Special services Add-Ons such as carriers, assisted pickups.

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!

Role & responsibilities Assist students with accommodation inquiries and bookings. Communicate with housing providers to gather and share relevant information. Maintain up-to-date records of available accommodation options. Provide timely updates and ongoing support to students. Coordinate documentation and ensure a smooth booking experience. Preferred candidate profile Strong verbal and written communication skills. Good interpersonal and coordination abilities. Basic knowledge of Excel/Google Sheets. Positive attitude and willingness to learn.

Hiring for customer care executive Graduate / undergraduate both can apply Fresher & experience both can apply Excellent communication skills required Salary up to 4 lpa Two way cab facilities for night shift Location -kolkata

Profile: Technical CHAT PROCESS Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY

Greetings From Scorelabs Inc ! Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Required Candidate profile 0 - 1 year of chat or customer support, escalation experience in a B2B, B2C process Excellent verbal and written communication skills in English. Call Hr Akhila - 9121246597

Hiring For customer support executive -Indore/jaipur/Mohali Note: Apply if you are ready to relocate in Ahmedabad Salary:23k to 34K CTC Rotational shift & week off 5.5 day working Call or whatsapp CV : 6280388724/ 6357157162 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English first 6 month work from office after work from home depends on performance

Location: [Chandigarh, Mohali] Eligibility qualification: 12th Pass / Graduate Salary: Up to 30k + Incentives Work Days: 5 days a week Shift: Rotational Cab facility: Provided Required Candidate profile Fresher / Experience both are welcome Male/Female candidates Interested can reach out on HR Sunidhi :- +91 75080 63397 Email : info.skywaysolution@gmail.com

As a Store Manager at Duroflex, youll be the face of our brand at the store level. Youll lead the team, drive sales, and create an environment that reflects our brand values comfort, trust, and innovation. If youre passionate about retail and love making people feel at home (literally), this role is for you! Roles and Responsibilities Manage day-to-day store operations and ensure smooth functioning. Drive sales performance by motivating and mentoring the store team. Deliver exceptional customer service in line with Duroflexs brand promise. Monitor inventory levels and coordinate with backend teams for stock planning. Ensure visual merchandising standards and brand guidelines are maintained. Analyze sales data and implement strategies to improve store performance. Handle customer queries, feedback, and escalations efficiently. Train and develop store staff to maintain high levels of service and product knowledge. What will you GET while at Duroflex? A supportive and inclusive work environment. Avenues for vertical/horizontal and cross-functional career growth. Competitive salary and benefits package.

Key Responsibilities: Engage with website/app visitors via live chat to drive sales and convert leads. Understand customer needs and recommend appropriate products or services. Provide real-time support, answer inquiries, and resolve concerns in a professional manner. Follow up with leads and nurture prospects through the sales funnel. Collaborate with internal teams (Marketing, Support, Product) to relay customer feedback. Maintain accurate records of customer interactions and transactions in CRM systems. Stay updated on product knowledge, promotions, and industry trends. Identify and address hesitation or objections during the buying journey to improve conversion rates. Follow up with abandoned cart users and high-intent browsers to recover sales. Call customers when necessary to facilitate purchase decisions or clarify details that are not easily conveyed via chat Meet daily/weekly conversion targets and chat KPIs. Required Qualifications & Skills: Minimum [1+ year] of experience in handling sales chat Experience with CRM tools and Chat systems Strong Selling skills with a problem-solving mindset. Good typing speed and Multitasking capability. Ability to handle high volumes of concurrent chats. Flexibility to work in shifts including weekends or holidays. Minimum 1 year experience in the Customer Support role Great Written & Verbal Communciation Skills

Role & responsibilities Key Responsibilities: Monitor and manage high volumes of inbound and outbound emails related to telecom services such as billing, service activation, complaints, technical support, and promotions. Respond promptly to customer inquiries, ensuring accurate and clear communication. Categorize and prioritize emails based on urgency and nature of requests. Coordinate with technical, sales, and support teams to resolve customer issues efficiently. Maintain detailed records of email communications and customer interactions in CRM or email tracking systems. Escalate unresolved issues to appropriate departments or higher management. Assist in drafting email templates and standard operating procedures (SOPs) for common queries. Ensure compliance with telecom regulations and company policies in all email communications. Generate reports on email process metrics such as response time, resolution time, and customer feedback. Continuously improve email communication workflows and processes. Understanding of telecom products, services, and terminology is an advantage. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Job Title: Chat Process Associate Location: [City Name -Gurugram, Haryana] Work Mode: Work from Office Job Type: Full-Time | Permanent Job Description: We are hiring Chat Process Executives for our upcoming joining batch. Candidates must be customer-oriented and ready to work in a fast-paced BPO/chat support environment. Eligibility Criteria: Education: 12th Pass / Undergraduate / Graduate Experience: 0-2 year (Freshers & experienced both can apply) Roles & Responsibilities: Handle customer queries via chat in a timely and professional manner Provide product/service information clearly and accurately Troubleshoot issues and resolve complaints Maintain customer records and communication logs Work in rotational shifts as required Key Skills Required: Chat Process, Customer Support, Customer Service, Typing Speed, Communication Skills (Hindi & English), Basic Computer Knowledge, Problem Solving, Fresher Friendly, Customer Handling, BPO, Non-Voice Process Salary Range: up to 3.50 lpa Perks & Benefits: Monthly Incentives up to 2,000 Professional growth and training Supportive team environment Stable career in customer experience interested candidates can share your resume on mob-9555373856 (HR Rudra)

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR Lavanya- 9611701014(WhatsApp or Call )

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364803282 / 6364833816 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) Location: Bengaluru, Karnataka Position Type: Full-Time Work Schedule: 6 days a week Shift Timing: Day Shift Experience Required: Minimum 1 year in customer support Education: Graduation (Any Stream) Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Account information Debit/Credit card issues Loan inquiries and interest rates Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree in any discipline. Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Fixed day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.