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0.0 - 1.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for 1. Excellent communication skills - Written & Verbal2. Tech proficiency and knowledge on AI platforms & tools3. Experience working in User issue resolution environment Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Ability to meet deadlinesAdaptable and flexibleCollaboration and interpersonal skillsWritten and verbal communicationProcess-orientationCustomer ServiceCustomer Service Management Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for 1. Excellent communication skills - Written & Verbal2. Tech proficiency and knowledge on AI platforms & tools3. Experience working in User issue resolution environment Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Skill required:Query Management - Service Desk Voice Support Designation:Customer Support Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact ("SPOC") to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements What are we looking for Ability to work well in a team Adaptable and flexible Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Bengaluru
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Skill required: Next Generation Customer Operations - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexible Ability to handle disputes Written and verbal communication Ability to work well in a team Problem-solving skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Indore, Pune, Vadodara
Work from Office
Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Description Job GRAB THIS OPPORTUNITY!!! ABOUT FIRSTSOURCE Firstsource is hiring Customer Service Associates for Voice and Non-Voice, who are ready to make a positive impact in a fast-paced, professional environment. This role is based at our Bengaluru office and includes a competitive salary, benefits, and a convenient cab facility. Key Responsibilities: Handle inbound and outbound calls for customer service. Assist customers with payment queries, account issues, broadband issues and support resolutions. Maintain high standards of customer service by providing prompt, efficient, and accurate assistance. Salary: 2. LPA to 2.7 LPA (with cab facility) Qualifications: Prior experience in the customer service is preferred but not required. Freshers or candidates with relevant experience are encouraged to apply. Excellent communication skills and a customer-first approach. Ability to work under pressure and meet deadlines. Perks and Benefits: Cab facility provided for shift timings. Opportunity to grow within the Customer Success, Service, and Operations department. Additional Details: Walk-in interviews: Candidates can walk in with an updated resume mentioning HR KIRAN. Contact Email: kiran.kumar10@firstsource.com Contact : 9611652646 NOTE: NO B.E/B.Tech and Post Graduate Fresher (Not eligible to apply) For Walk-In Interviews: (11AM TO 2PM) {Starting from 24-06-25} Location: Dragonfly, 3rd Floor, Brigade Tech Gardens, Kundalahalli,Brookefields Green Avenue, Kundalahalli,ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Pune
Work from Office
Role: Live Chat Support - International Exp: 6 month Min Salary: 3.5 LPA - 4.8 LPA Must have: (Upselling / Proactive Sales ) with Good communication Immediate joiners preferable Rotational shift 24/7 Location: Pune Regards, Js4u 9600445623
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Hiring for International Non-Voice Process !!! Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through, email and chat. Giving detailed explanations of services or products. Required Skills Candidate should be excellent in Non -verbal communication skills Should have good verbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts Rounds of Interviews:- *HR/Screening Round *Assessment Round *Ops/SD Round of Interview Everyone has to complete the Registration before coming for walk in Interview. PFB Registration link: https://www.jobs.sutherlandglobal.com/India-Sourcing-Page Mention HR Himanshu on top of your Resume before coming for walk-in Interview. Senior Associate- Talent Acquisition Himanshu Sharma
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required Preferred candidate profile Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Basic Working knowledge of Computer & Knowledge of desktop computer system -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts.-Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace(Mumbai) -WFO -Immediate joiners preferred. Must have -- Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ).
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required Preferred candidate profile Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Basic Working knowledge of Computer & Knowledge of desktop computer system -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts.-Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace(Mumbai) -WFO -Immediate joiners preferred. Must have -- Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ).
Posted 1 month ago
0.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 25th June 2025 (Monday) || Ahmedabad Location Date: 25-June-2025 (Wednesday) MS Teams meeting ID: 490 402 636 507 0 MS Teams Passcode: QK3Jq9vj Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 1 month ago
1.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
*Graduation is must *min 1 years exp into technical chat *sal-5lpa *dual chat handling into technical support(troubleshooting,direct live chat} *Night shift *5days/2days off *two way cab *immediate joinee *chennai jeevitha-9940812026/8925733223
Posted 1 month ago
0.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring Alert Backend Process at WNS! We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us! Require - Proficiency in Bengali and English Job Role: Customer service background ( Non Voice ) Location: WNS, Gurgaon near World tech park, sector 30 Shift: Rotational Cab Facility: Available(Depends on shifts) Budget- Maximum upto 4.5 Lpa Experience- 06 Months- 3 Years Language- Bengali, English Key Responsibilities: Handle customer queries via and chat channels. Provide real-time support and solutions to customers. Maintain a positive, empathetic, and professional attitude at all times. Ensure timely follow-up and customer satisfaction. Requirements: Excellent Bengali communication skills (verbal and written). Prior customer service experience is a plus. Basic computer knowledge and typing speed. Freshers and experienced candidates are welcome!
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Immediate Openings for Customer & Technical Support Associates: How to Apply (Both Walk-in and Virtual interview Process): If you're ready to start or elevate your career with a leading MNC, contact our HR team immediately: Manya: 6386120495 Sonali: 8390422156 If you are unable to connect via WhatsApp, please send your resume to 6386120495, and you will be contacted at the earliest opportunity. Location: Noida and Gurugram (Gurgaon) Work Schedule: 5 Days a Week About the Opportunity Join a top-tier multinational corporation based in Noida and Gurgaon an organization where innovation, excellence, and a dynamic work environment drive success. We are looking for immediate joiners who are eager to contribute as Customer Support Associates or Technical Support Associates (Voice & Non-Voice). This is your chance to be a part of impactful projects and experience substantial career growth from the start. Key Responsibilities Customer Queries: Handle customer queries, ensuring satisfactory resolutions while maintaining industry-standard metrics such as Average Handling Time (AHT) and minimizing repeat calls (RCR). Support Excellence: Provide exceptional customer service and technical support in a fast-paced, 24x7 setting. Multitasking: Efficiently manage multiple tasks in a dynamic environment and adhere to company policies and procedures. Requirements Communication Skills: Excellent English verbal and written communication skills. Educational Qualification: Graduation in any stream is preferred (UG graduates are welcome to apply). Flexibility: Willingness to work during odd hours, adapting to a 24x7 operational setup. Organization: Strong organizational skills with a keen ability to multitask. Freshers Welcome: Freshers with a passion for learning and growth are encouraged to apply. What We Offer Culture & Growth: A dynamic and inclusive work environment coupled with ample opportunities for skill development and career progression. Compensation & Benefits: A competitive salary package with comprehensive benefits. Perks: Cab facility available during odd hours to ensure smooth commutation. Why Apply Through Us Personalized Guidance: One-to-one interview guidance tailored to your profile. Placement Support: Complete placement guidance, daily practice sessions, and consistent support through a dedicated point-of-contact. Direct Access: The opportunity to interview directly with company HR no placement charges .
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Udaipur
Work from Office
Identify and pursue new business opportunities to grow the freight forwarding client base. Generate leads through networking, cold calling, emails, and client visits. First point of contact for clients, addressing inquiries and providing solutions. Required Candidate profile Strong communication, negotiation, and interpersonal skills. Experience in customer support and business development with the international process industry is preferred.
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Mohali, Chandigarh
Work from Office
Location: Mohali Profile: Customer Support Executive Qualification: 12th+6 months experience & Graduate Salary: 20K CTC to 30K CTC + Attractive Incentives Shift Timing: Fixed Cab Facility: Provided Working Days: 5 Days Working Required Candidate profile Requirements: Good communication skills Willing to work in night shift Apply Now! Interested candidates can apply immediately. / [7837240363 / hr05skywaysolution@gmail.com ]
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Designation : NON voice (Chat & mail process) Qualification :Any degree( BSC,BCOM,BBA,BA,BCA ) Experience : Freshers only Salary : 15 TO 18 K Eligibility : 2020 to 2025 Shifts : Rotational shifts Contact: Sowmya HR : 8124404404
Posted 1 month ago
0.0 - 2.0 years
1 - 1 Lacs
Kolkata
Work from Office
Responsible for promoting and selling telecom products/services, identifying customer needs, generating leads, closing deals, and achieving sales targets. please feel free to reach us on this no.033 2324 0074 hr.kolkata@netcallservices.com Sales incentives
Posted 1 month ago
0.0 years
2 - 2 Lacs
Gurugram, Delhi / NCR
Work from Office
BPO -Hiring For Non Voice - Email and Chat Process -2.70 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH 24/7 Shifts 5 days Cabs For faster response WHATSAPP cv to HR 79827 39499
Posted 1 month ago
1.0 - 5.0 years
4 - 5 Lacs
Pune
Work from Office
Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice / chat / email support Shifts: Rotational Location : pune Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : Engineer L1 ( International Technical Support - Chat) Experience : 1– 4 years Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness New order processing on a web-based system Customer enquiry clarifications Maintain service levels and high levels of accuracy Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. Maintaining a high level of accuracy with respect to all activities. Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems. Qualification: Any Degree Technical skills: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data. Skill in reviewing, proofing and verifying data. Able to learn new concepts quickly. Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver. Knowledge of basic computer operations. Strong organizational skills. Highly motivated in the performance of sometimes repetitive duties with very low room for error. DESIRED PROFILE: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data Skill in reviewing, proofing and verifying data Able to learn new concepts quickly Comfortable working with limited supervision in a fast-paced environment A creative problem-solver Knowledge of basic computer operations Strong organizational skills Highly motivated in the performance of sometimes repetitive duties with very low room for error.. Prior experience with Microsoft Office a plus Prior experience with salesforce.com a plus Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process
Posted 1 month ago
0.0 - 4.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , those who have experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Chennai, Bengaluru
Work from Office
Handle customer queries and issues via phone, chat, email. Provide accurate,valid,complete information by using the right tools methods. Build sustainable relationships and trust with customer accounts. Meet customer service targets and standards. Perks and benefits Transport Provident Fund Medical Insurance
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
We are HIRING Freshers !! HR SPOC - Madhubala HR Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great opportunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Qualification : - Only Arts & Science UG Graduates (No arrears) - PG Graduates & BE/B.Tech Graduates are not eligible. Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Madhubala Interested candidates share your resume to Madhubala.suresh@firstsource.com Mention reference name as Madhubala HR in top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or madhubala.suresh@firstsource.com
Posted 1 month ago
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