Software Product Support Hyper Drive Solutions

2.0 - 6.0 years

0 Lacs

nashik, maharashtra

On-site

We are seeking a Software Product Support personnel to join our team in Bangalore. In this role, you will be responsible for explaining the features and workflows of our software products to our customers. You should possess the ability to understand software products and effectively communicate with customers over the phone. Familiarity with remote access tools such as TeamViewer and Ammyy is required. Key responsibilities include troubleshooting operating system level problems, particularly in Windows operating systems like Windows 7, Windows 8, Windows 10, and Windows XP. Additionally, you should be well-versed in various virus protection software and their configurations. Experience in t...

Posted 1 month ago

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International BPO Chat Support Ambitious Global services

0.0 - 4.0 years

0 - 0 Lacs

jaipur, rajasthan

On-site

As an International Customer Care Executive in our non-voice process team based in Jaipur, India, you will play a crucial role in delivering exceptional customer support to our global client base through email and chat interactions. Your primary responsibility will be to handle inquiries, resolve customer queries, provide product information, and offer effective solutions in a prompt, professional, and accurate manner. Your key responsibilities will include delivering outstanding customer service, maintaining detailed records of interactions, meeting quality standards and response times, and collaborating with internal teams to enhance the overall customer experience. Strong written communic...

Posted 1 month ago

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