International BPO Chat Support Ambitious Global services

0.0 - 4.0 years

0 - 0 Lacs

jaipur, rajasthan

On-site

As an International Customer Care Executive in our non-voice process team based in Jaipur, India, you will play a crucial role in delivering exceptional customer support to our global client base through email and chat interactions. Your primary responsibility will be to handle inquiries, resolve customer queries, provide product information, and offer effective solutions in a prompt, professional, and accurate manner. Your key responsibilities will include delivering outstanding customer service, maintaining detailed records of interactions, meeting quality standards and response times, and collaborating with internal teams to enhance the overall customer experience. Strong written communication skills in English, proficiency in CRM systems and chat software, and the ability to multitask and work under deadlines are essential for success in this role. Ideally, you should have previous experience in customer service or non-voice processes, along with a customer-first mindset and strong problem-solving abilities. Additionally, a positive attitude, eagerness to grow professionally, and a commitment to work-life balance are highly valued qualities in our team members. Joining our team offers competitive salary packages ranging from 27,000 to 35,000 per month, along with opportunities for career advancement, comprehensive training, and a collaborative and inclusive team culture. Benefits include health insurance, paid sick time, and provident fund, with shift options including night shifts, rotational shifts, and US shifts. Relocation support is available for those willing to relocate to Jaipur, Rajasthan. If you are passionate about delivering exceptional service and seek to advance your career in a global BPO environment, we encourage you to apply for this full-time, permanent position. Your dedication and skills will contribute to our team's success and growth.,

Posted 4 days ago

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