Software Product Support Hyper Drive Solutions

3.0 - 7.0 years

0 Lacs

nashik, maharashtra

On-site

As a Software Product Support personnel at our company in Bangalore, your role involves providing assistance and guidance to customers regarding the features and workflows of our software products. Your responsibilities will include: - Explaining various features and workflows of our products to customers. - Demonstrating a strong understanding of software products and their functionality. - Utilizing effective communication skills over the phone to assist customers. - Familiarity with remote access tools like TeamViewer and Ammyy. - Troubleshooting Operating System level problems. - Proficiency with Windows operating systems including Windows 7, Windows 8, Windows 10, and Windows XP. - Trou...

Posted 2 days ago

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Software Product Support Hyper Drive Information Technologies Pvt Ltd

2.0 - 6.0 years

0 Lacs

nashik, all india

On-site

Role Overview: You will be responsible for providing software product support for our products in Nashik. Your main duties will include explaining product features and workflows to customers, troubleshooting operating system and software issues, and effectively communicating with customers over the phone and through written communication channels. Key Responsibilities: - Explain various features and workflows of our products to customers - Understand software products and their functionality - Demonstrate good communication skills over the phone - Utilize remote access tools like TeamViewer and Ammyy - Troubleshoot operating system level problems for Windows 7, Windows 8, Windows 10, and Win...

Posted 5 days ago

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English Chat Support Ambitious Global services

0.0 - 4.0 years

0 - 0 Lacs

jaipur, rajasthan

On-site

As an International Customer Care Executive in the non-voice process team based in Jaipur, India, your role will involve providing exceptional customer support through email and chat interactions for our global client base. Your passion for customer service and strong written communication skills will be key to your success in this position. Key Responsibilities: - Deliver outstanding customer service by responding to inquiries via email and chat promptly and professionally. - Resolve customer queries, provide product information, and offer effective solutions. - Maintain detailed and accurate records of customer interactions in the CRM system. - Meet or exceed quality standards, response ti...

Posted 1 month ago

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Software Product Support Hyper Drive Solutions

2.0 - 6.0 years

0 Lacs

nashik, maharashtra

On-site

We are seeking a Software Product Support personnel to join our team in Bangalore. In this role, you will be responsible for explaining the features and workflows of our software products to our customers. You should possess the ability to understand software products and effectively communicate with customers over the phone. Familiarity with remote access tools such as TeamViewer and Ammyy is required. Key responsibilities include troubleshooting operating system level problems, particularly in Windows operating systems like Windows 7, Windows 8, Windows 10, and Windows XP. Additionally, you should be well-versed in various virus protection software and their configurations. Experience in t...

Posted 3 months ago

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International BPO Chat Support Ambitious Global services

0.0 - 4.0 years

0 - 0 Lacs

jaipur, rajasthan

On-site

As an International Customer Care Executive in our non-voice process team based in Jaipur, India, you will play a crucial role in delivering exceptional customer support to our global client base through email and chat interactions. Your primary responsibility will be to handle inquiries, resolve customer queries, provide product information, and offer effective solutions in a prompt, professional, and accurate manner. Your key responsibilities will include delivering outstanding customer service, maintaining detailed records of interactions, meeting quality standards and response times, and collaborating with internal teams to enhance the overall customer experience. Strong written communic...

Posted 3 months ago

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